Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118782 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239602 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600492 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
492923 Views
581 replies
42 likes
Hi, i would like to know how to find "your library" in my spotify, now there is only "me" and i cant find in an organized form my downloaded musics and playlists... i would really appreciated if you solved my problem
Hi, i would like to know how to find "your library" in my spotify, now there is only "me" and i cant find in an organized form my downloaded musics and playlists... i would really appreciated if you ...
Community Legend
1366 Views
3 replies
0 likes
Hallo, habe ein Samsung Note 10.1 Tablet und dort Spotify installiert. Habe einen Premium Account. Ich möchte Musik vom Tablet über den AV Receiver abspielen. Tablet (über WLAN Access Point) und AV Receiver sind in dem selben LAN. Ich sehe den AV Rec...
Hallo, habe ein Samsung Note 10.1 Tablet und dort Spotify installiert. Habe einen Premium Account. Ich möchte Musik vom Tablet über den AV Receiver abspielen. Tablet (über WLAN Access Point) und AV R...
Community Legend
2580 Views
1 replies
0 likes
Problem: Spotify connected to chromecast audio -> Whenever you skip one or more tracks it loses the connection to the chromecast audio and you have to reconnect it. We've had this problem in the discussion board before:https://community.spotify.com/t...
Problem: Spotify connected to chromecast audio -> Whenever you skip one or more tracks it loses the connection to the chromecast audio and you have to reconnect it. We've had this problem...
Casual Listener
13074 Views
8 replies
6 likes
Hey, everytime i try to log in on my samsung phone, in the spotify app, it wont let me log in. It logs in for like 3 seconds and it will not stay for long and keeps sending me to a page that says "new to spotify? start here! and if youre already an m...
Hey, everytime i try to log in on my samsung phone, in the spotify app, it wont let me log in. It logs in for like 3 seconds and it will not stay for long and keeps sending me to a page that says "ne...
Newbie
15706 Views
33 replies
3 likes
So I've been encountering a weird problem where when I download certain local files onto my Nexus 5 i'll be able to play them, but there will be no audio and when the track finishes it won't move onto the next song in the playlist. I've downloaded ot...
So I've been encountering a weird problem where when I download certain local files onto my Nexus 5 i'll be able to play them, but there will be no audio and when the track finishes it won't move ont...
Casual Listener
1252 Views
2 replies
0 likes
Hi folks,i have a problem with when i want to use spotify for running. When i start a individual running mix the app recognize my tempo but it does not start playing songs. When i press play the last playlist will be played.Any ideas?Regards Lars
Hi folks, i have a problem with when i want to use spotify for running. When i start a individual running mix the app recognize my tempo but it does not start playing songs. When i press p...
492 Views
0 replies
0 likes
On my newish phone (OnePlus 3), Spotify stops playing at the end of a track (apparently randomly) and then remains silent for a few minutes, up to 10 or so, only to resume playing the next song on the album or playlist. If I wake up the phone, the ne...
On my newish phone (OnePlus 3), Spotify stops playing at the end of a track (apparently randomly) and then remains silent for a few minutes, up to 10 or so, only to resume playing the next song on th...
493 Views
0 replies
0 likes
The 'albums' and 'songs' feature in the Spotify App has not worked for me for at least 6 months now. I go into albums and just get a loading screen which never loads my albums. I cannot store albums offline either. I can save them when I'm on my comp...
The 'albums' and 'songs' feature in the Spotify App has not worked for me for at least 6 months now. I go into albums and just get a loading screen which never loads my albums. I cannot store albums ...
Newbie
1472 Views
1 replies
2 likes
I recently upgraded to premium. On my laptop there is a songs tab and everything is still there but on my android where it should say "My Library" it says "Me". There is no songs tab. i have tried logging in and out, clearing cache, uninstalling and ...
I recently upgraded to premium. On my laptop there is a songs tab and everything is still there but on my android where it should say "My Library" it says "Me". There is no songs tab. i have tried lo...
Community Legend
1252 Views
1 replies
2 likes
Every time I open a game or if I switch from any app to a game, Spotify stops playing music. Could you fix it or add an option to let us choose to don't pause music when opening games and other players? Poweramp Player has this option (called Permane...
Every time I open a game or if I switch from any app to a game, Spotify stops playing music. Could you fix it or add an option to let us choose to don't pause music when opening games and other playe...
Newbie
794 Views
3 replies
0 likes
For last few months I am facing storage setting missing issue.This setting sometimes appears but most of the time is not available. And I cannot listen to music offline. It is very unfortunate that I have to download 10 GB of songs every few weeks.Pl...
For last few months I am facing storage setting missing issue. This setting sometimes appears but most of the time is not available. And I cannot listen to music offline. It is very unfortunate that...
Casual Listener
624 Views
1 replies
0 likes
By mistake, my brother had downloaded a huge playlist that, actually, I won't use. So, I am worried about the space in my memory that this playlist is using. I want to delate it. Can I do something like that? Heeeelp
By mistake, my brother had downloaded a huge playlist that, actually, I won't use. So, I am worried about the space in my memory that this playlist is using. I want to delate it. Can I do something l...
Community Legend
355 Views
1 replies
0 likes
I've saved an immense amount of music and noticed today (12/31/16) that a good chunk of my music dissapeared after this update. Can anyone help me out? I regret updating this service that I do pay for. I have been a fan for years, but come on.
I've saved an immense amount of music and noticed today (12/31/16) that a good chunk of my music dissapeared after this update. Can anyone help me out? I regret updating this service that I do pay fo...
Community Legend
357 Views
1 replies
0 likes
Hola He estado intentando subir algunos archivos locales a Spotify y a pesar de que en la opción Editar -> Preferencias elijo la carpeta que quiero subir, no se suben todos los archivos que están dentro de esa carpeta. Pensé que era el formato y revi...
Hola 🙂 He estado intentando subir algunos archivos locales a Spotify y a pesar de que en la opción Editar -> Preferencias elijo la carpeta que quiero subir, no se suben todos los archivos que est...
505 Views
0 replies
0 likes
Hi, Is there any fix or anything, Not even getting the widget on my lock screen like on my old S2... It's quite annoying to have to unlock my phone and go in to the app just to change a track. Any ideas or updates?? Nick
Hi, Is there any fix or anything, Not even getting the widget on my lock screen like on my old S2... It's quite annoying to have to unlock my phone and go in to the app just to ...
Casual Listener
3374 Views
2 replies
0 likes
Ever since I upgraded to 5.0 lollipop I can't change songs from the lockscreen. The only alternative is turning on the notifications during lockscreen option. The problem is that this shows all my notications and the controls are considerably smaller...
Ever since I upgraded to 5.0 lollipop I can't change songs from the lockscreen. The only alternative is turning on the notifications during lockscreen option. The problem is that this shows all my ...
Casual Listener
23809 Views
18 replies
9 likes
I don't have storage left in my android device,it would be nice to save my music in my sd card
I don't have storage left in my android device,it would be nice to save my music in my sd card
Community Legend
500 Views
1 replies
0 likes
I'm new to spotify so I'm still trying to figure things out. A significant portion of my music on itunes was from youtube, datpiff, or other websites because some of the music I listen to is from artists that aren't on spotify yet, like my boyfriend'...
I'm new to spotify so I'm still trying to figure things out. A significant portion of my music on itunes was from youtube, datpiff, or other websites because some of the music I listen to is from art...
Community Legend
981 Views
1 replies
0 likes
Hallo,I have buy Samsung Level on Pro headphones and I have a Galaxy S6 Edge.The headphones have UHQ Audio and the smartphone have UHQ Audio Upscaling.Spotify(Premium) supports UHQ Audio?
Hallo, I have buy Samsung Level on Pro headphones and I have a Galaxy S6 Edge. The headphones have UHQ Audio and the smartphone have UHQ Audio Upscaling. Spotify(Premium) supports UHQ Audio?
Casual Listener
2814 Views
2 replies
0 likes
Hey guys,The song "see you again - wiz Khalifa" is nott on my Spotify anywhere i cant find it.
Hey guys, The song "see you again - wiz Khalifa" is nott on my Spotify anywhere i cant find it.
Community Legend
780 Views
1 replies
0 likes
