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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387646 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

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listening to spotify thru my Onkyo TX-NR509

Hello,I have a spotify account that I access via Facebook. I would like to listen to Spotify thru my Onkyo TX-NR509 receiver. I have installed the Onkyo remote app on my phone. When I open Spotify on my Samsung Galaxy S7 app it is asking me for a use...

Casual Listener

Hello, I have a spotify account that I access via Facebook. I would like to listen to Spotify thru my Onkyo TX-NR509 receiver. I have installed the Onkyo remote app on my phone. When I open Spotify ...

343 Views

0 replies

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Lost downloaded playlists

After the latest update none of my songs are downloaded. Went in to listen to music at work today and nope... I have nothing downloaded. Now I have to try and remember to open it when I get home so they can all download again.

Newbie

After the latest update none of my songs are downloaded. Went in to listen to music at work today and nope... I have nothing downloaded. Now I have to try and remember to open it when I get home so t...

227 Views

0 replies

0 likes

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I can't play music when I'm offline

Recently I got Premium, but when I go out of my house and start Spotify in the offline mode I can't play the music I downloaded. I have no idea what to do, because that was the main reason I changed to Premium, so I can listen to music wherever I'd b...

Newbie

Recently I got Premium, but when I go out of my house and start Spotify in the offline mode I can't play the music I downloaded. I have no idea what to do, because that was the main reason I changed ...

240 Views

0 replies

0 likes

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Solved!! NO LIBRARY SHUFFLE OR PLAY OPTION!! You must be kidding me, this is a cancel-able offense

if they dont fix that soon i will cancel my subscription. ALL SHUFFLE is the most used feature in anyones music player. I mean really wtf. What idiot thought not to include that. It is standard in everything music player related. I mean the ipod's it...

Music Fan

if they dont fix that soon i will cancel my subscription. ALL SHUFFLE is the most used feature in anyones music player. I mean really wtf. What idiot thought not to include that. It is standard in ev...

jaimemery

Newbie

5583 Views

30 replies

5 likes

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  • 30 replies
  • 5 likes

Galaxy S7 Edge crashing

I am running spotify app on Galaxy S7 Edge. The app is constantly crashing and can't stop the track being played, skip or turn off the app. In some cases the volume can't be adjusted either. This happens every time I use the app after around 15 minut...

Newbie

I am running spotify app on Galaxy S7 Edge. The app is constantly crashing and can't stop the track being played, skip or turn off the app. In some cases the volume can't be adjusted either. This hap...

lucaat

Regular

536 Views

2 replies

0 likes

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Lost an ability

I lost my ability to exit the app and still listen to music after I got premium. Please help me with this issue.

Casual Listener

I lost my ability to exit the app and still listen to music after I got premium. Please help me with this issue.

Hubo

Community Legend

284 Views

1 replies

0 likes

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Superuser Contribution Revert to sidebar menu

I really dont like moving the navigation menu to the bottom of the screen which takes a lot of space, preventing me from viewing songs and playlists. For my android phone, now I have the Android navigation bar, spotify navigation bar and then now pla...

Newbie

I really dont like moving the navigation menu to the bottom of the screen which takes a lot of space, preventing me from viewing songs and playlists. For my android phone, now I have the Android navi...

Colson18

Newbie

1047 Views

2 replies

3 likes

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Solved!! Playback "stops" after one song

Hi, i'm using Spotify Music 3.9.0.965 on a Sony Xperia Z5 Compact. When I play a song (doesn't matter if online or offline), the playback stops at the end of the song. But the play buttons is still a break sign. It has no impact pushing the play/brea...

Casual Listener

Hi,   i'm using Spotify Music 3.9.0.965 on a Sony Xperia Z5 Compact. When I play a song (doesn't matter if online or offline), the playback stops at the end of the song. But the play buttons i...

elisabel79

Casual Listener

5136 Views

8 replies

0 likes

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Suggested Songs keep appearing

So I've noticed lately that more often than nought, suggested songs keep appearing in my music. I've looked at other posts about it and there doesn't seem to have been an actual working solution. One solution was that a playlist of 12+ songs should n...

Casual Listener

So I've noticed lately that more often than nought, suggested songs keep appearing in my music. I've looked at other posts about it and there doesn't seem to have been an actual working solution.&nbs...

Joe

Community Legend

285 Views

1 replies

0 likes

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Solved!! Croosfade Problem on Local Files

So I have sync my local files on the spotify app [Android] especially the clean version so I played some of it then I realized it doesn't crossfade! It only crossfade when it's not from a local file help me plss..

Casual Listener

So I have sync my local files on the spotify app [Android] especially the clean version so I played some of it then I realized it doesn't crossfade! It only crossfade when it's not from a local file ...

Joe

Community Legend

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
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Solved!! I get "Me" instead of "Your Library"

Good evening, I recently created a premium account of spotify and I downloaded the app for android, and it turns out that below, where are the options of home, browse, search, etc. I do not see the option of "Your Library", instead "Me" appears. I wo...

Casual Listener

Good evening, I recently created a premium account of spotify and I downloaded the app for android, and it turns out that below, where are the options of home, browse, search, etc. I do not see the o...

1967l

Casual Listener

880 Views

4 replies

0 likes

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Crappy shuffle

Why are there only ever 80 songs at any one time that can be shuffled. Even tho my playlist has well over 400 songs on it. Hugely frustrating

Newbie

Why are there only ever 80 songs at any one time that can be shuffled. Even tho my playlist has well over 400 songs on it. Hugely frustrating

252 Views

0 replies

0 likes

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No se reproduce completa la cancion

Disculpen alguien podría ayudarme la verdad es que cuando escucho mis canciones no se reproducen completas cuando pasa un tiempo determinado la canción se deja de escuchar pero aparece que se esta reproduciendo paso a otra canción y me pasa lo mismo ...

Newbie

Disculpen alguien podría ayudarme la verdad es que cuando escucho mis canciones no se reproducen completas cuando pasa un tiempo determinado la canción se deja de escuchar pero aparece que se esta re...

7858 Views

0 replies

12 likes

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Spotift redesign

I use spotify on android, and I realy think the app is too outdated, so I redesigned it ! EDIT: I use Flat design EDIT² : programs that I use: Photoshop CC and Illustrator CC

Casual Listener

I use spotify on android, and I realy think the app is too outdated, so I redesigned it !     EDIT: I use Flat design   EDIT² : programs that I use: Photoshop CC and Illustra...

Lukas_Valerio

Casual Listener

368 Views

1 replies

0 likes

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Subscriptores no tienen premium

Compre el plan familiar e invite mediante el link a un familiar que no tenía ningún tipo de cuenta en Spotify, cuando ingresa solo tiene habilitadas las funciones free y no deja tener música offline

Newbie

Compre el plan familiar e invite mediante el link a un familiar que no tenía ningún tipo de cuenta en Spotify, cuando ingresa solo tiene habilitadas las funciones free y no deja tener música offline

421 Views

0 replies

0 likes

Familiar
Free
Premium
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Offline files cancelled

Hi everybody, sometimes my android phone cancels all saved tracks in spotify. I don't know why. I can see my artist, albums and tracks, but now their are not saved. Somebody can help please. Thank you.

Visitor

Hi everybody,   sometimes my android phone cancels all saved tracks in spotify. I don't know why. I can see my artist, albums and tracks, but now their are not saved. Somebody can help please....

304 Views

0 replies

0 likes

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Same Version but different Spotify app?

I have 2 lg Nexus 5x's with the exact same Version of Spotify on them but somehow the 2 Spotify apps are different, how is this possible?

Newbie

I have 2 lg Nexus 5x's with the exact same Version of Spotify on them but somehow the 2 Spotify apps are different, how is this possible?

310 Views

0 replies

0 likes

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plsss guys help me.....

can somebody tell me what to do with this pls..how to activate premium account using cash payment? i already paid it thru a third party vendor (cebuana lhuilher perapal)..

Newbie

can somebody tell me what to do with this pls.. how to activate premium account using cash payment? i already paid it thru a third party vendor (cebuana lhuilher perapal)..

248 Views

0 replies

0 likes

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Can't save music, artists missing.

On my phone, I cannot save music and cannot seem to find the 'your music' section. I can only favourite songs. Is this part of a new update, as I only have a 'me' section, rather than 'your music.' However, on my computer, I can save a song, but the ...

Casual Listener

On my phone, I cannot save music and cannot seem to find the 'your music' section. I can only favourite songs. Is this part of a new update, as I only have a 'me' section, rather than 'your music.' ...

231 Views

0 replies

0 likes

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Solved!! Difference between "favorite" and "download"

After deciding to abandon my entire 30,000 song library and my personal downloading tactics/system via torrents, then start from scratch with Spotify, I'm having trouble figuring out what the difference between "Favorite" and "Download" is. If I favo...

Casual Listener

After deciding to abandon my entire 30,000 song library and my personal downloading tactics/system via torrents, then start from scratch with Spotify, I'm having trouble figuring out what the differe...

Rspcry

Casual Listener

3854 Views

2 replies

2 likes

  • 3854 Views
  • 2 replies
  • 2 likes