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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111358 Views

26 replies

3 likes

  • 111358 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223967 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223967 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581243 Views

79 replies

3 likes

  • 581243 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478498 Views

577 replies

40 likes

Account
Free
  • 478498 Views
  • 577 replies
  • 40 likes

The opcion "me" insted of "library"

Hello, i have a question and o hope that here someone can help me to find out how to solve this. My spotify account has change in an option that was "library" for the option "me" and whit that the "songs" option have gone. All of my friends that also...

Casual Listener

Hello, i have a question and o hope that here someone can help me to find out how to solve this. My spotify account has change in an option that was "library" for the option "me" and whit that the "s...

Joe

Community Legend

823 Views

4 replies

0 likes

  • 823 Views
  • 4 replies
  • 0 likes

Limiting downloads to one of my devices

Hi all, is it possible to use my tablet as main storage to save all my downloads, whilst limiting the number of downloads to my phone to save on storage?

Casual Listener

Hi all, is it possible to use my tablet as main storage to save all my downloads, whilst limiting the number of downloads to my phone to save on storage?

paulhooper414

Casual Listener

616 Views

2 replies

0 likes

vary download quanities between devices
  • 616 Views
  • 2 replies
  • 0 likes

Bluetooth autoplay and A2DP in car browse button

Hello, I need to solve this issue.Spotify App doesn’t play music automatically after connection to car Bluetooth (A2AP) and elsewhere. I think that I solved this problem with bought app Autoplay for Spotify, however this app don’t work so well. Could...

Newbie

  Hello,   I need to solve this issue. Spotify App doesn’t play music automatically after connection to car Bluetooth (A2AP) and elsewhere.   I think that I solved this problem w...

1351 Views

0 replies

2 likes

  • 1351 Views
  • 0 replies
  • 2 likes

Paguei e Não foi liberado

Boa tarde, paguei via cartão a conta premium, porem não foi liberado e ainda foi cobrado o valor de 16,90 duas vezes.Gostaria que liberasse a conta premium e cancelasse um dos pagamentos.Obrigado

Visitor

Boa tarde, paguei via cartão a conta premium, porem não foi liberado e ainda foi cobrado o valor de 16,90 duas vezes. Gostaria que liberasse a conta premium e cancelasse um dos pagamentos. Obrigado

258 Views

0 replies

0 likes

  • 258 Views
  • 0 replies
  • 0 likes

Wasted space on side menu

There is so much wasted space on the menu. Why not give the ability to add playlist shortcuts? I don't think it'd be too hard to implement. I hate having to click and click just to get one playlist started.

Roadie

There is so much wasted space on the menu.  Why not give the ability to add playlist shortcuts?  I don't think it'd be too hard to implement.  I hate having to click and click just to ...

Vanterax

Roadie

528 Views

2 replies

0 likes

  • 528 Views
  • 2 replies
  • 0 likes

Local Files wont download on device

Hi, my local files won't download onto my phone anymore.Ive never had the problem before now; I'm on the same network on both my desktop and device but the songs remain greyed out on my phone. Normally they sync easily but for some reason now somethi...

Casual Listener

Hi, my local files won't download onto my phone anymore. Ive never had the problem before now; I'm on the same network on both my desktop and device but the songs remain greyed out on my phone. Norm...

Joe

Community Legend

836 Views

2 replies

0 likes

  • 836 Views
  • 2 replies
  • 0 likes

Lost songs

I have all of my songs downloaded to my sd card and so I removed my sd card to back it uo to my computer and when I hooked it back to my phone spotify doesnt recognize the downloaded songs. I know that the songs are there on my sd card but the app do...

Casual Listener

I have all of my songs downloaded to my sd card and so I removed my sd card to back it uo to my computer and when I hooked it back to my phone spotify doesnt recognize the downloaded songs. I know th...

Joe

Community Legend

741 Views

1 replies

0 likes

  • 741 Views
  • 1 replies
  • 0 likes

Issue With Downloaded Playlists

I have been having a recent issue with one of my downloaded playlists. I call the playlist "Car" and download it so I may listen offline while I'm driving. It usually works offline on my morning drive, but recently, when I open the app for my drive h...

Newbie

I have been having a recent issue with one of my downloaded playlists. I call the playlist "Car" and download it so I may listen offline while I'm driving. It usually works offline on my morning driv...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Playing discography.....

I want to play an artists discography. It seems like when I hit play on an artists page it just plays the most popular and then starts over. I want to play all the songs from all the albums, altogether. Is this possible?

Newbie

I want to play an artists discography. It seems like when I hit play on an artists page it just plays the most popular and then starts over. I want to play all the songs from all the albums, altogeth...

506 Views

0 replies

0 likes

  • 506 Views
  • 0 replies
  • 0 likes

Kindle Fire HD

Hi, I'm hoping someone can help me here I got a kindle fire HD for christmas and i'm a spotify premium member. I downloaded the spottify app onto my kindle but I can't seem to find my downloaded songs anywhere or download any more. My playlists are a...

Casual Listener

Hi, I'm hoping someone can help me here 🙂 I got a kindle fire HD for christmas and i'm a spotify premium member. I downloaded the spottify app onto my kindle but I can't seem to find my downloaded s...

532 Views

0 replies

0 likes

  • 532 Views
  • 0 replies
  • 0 likes

Spotify freezes, crashes and drains battery

Hi. I've been using Spotify Premium since May this year without problems. But for the past few days, Spotify has been: - freezing mid-song at random times- draining the battery on my Samsung Galaxy S7 and making it unusually hot- crashing, sometimes ...

Regular

Hi. I've been using Spotify Premium since May this year without problems. But for the past few days, Spotify has been:   - freezing mid-song at random times - draining the battery on my Samsu...

Arron87

Newbie

1268 Views

5 replies

1 likes

  • 1268 Views
  • 5 replies
  • 1 likes

Browsing local files

Am I missing something here? I want to browse my local files (saved on the card) by artist, genre or album, but all I can find is how to browse all songs in one looonnnnngggggg list. I could use HTC's own music player, but I'd rather use Spotify so I...

Regular

Am I missing something here? I want to browse my local files (saved on the card) by artist, genre or album, but all I can find is how to browse all songs in one looonnnnngggggg list. I could use HTC'...

Shadowsta3

Newbie

2853 Views

3 replies

2 likes

  • 2853 Views
  • 3 replies
  • 2 likes

Spotify playlist is continously deleted

I have a playlist with around 360 songs,I always set the download function on,but, on a daily basis, the playlist disappears and I have to go to the playlist recovery page. The worst thing is that everytime, I have to re-download the 4 GB of music to...

Newbie

I have a playlist with around 360 songs,I always set the download function on,but, on a daily basis, the playlist disappears and I have to go to the playlist recovery page. The worst thing is that ev...

BroTRex

Newbie

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes

Solved!! Android Auto - always no internet connection is shown

Dear community, dear support,I'm using Android Auto on my Skoda Infotainment Columbus System (Hardware H50, Software 315) connected to an Samsung S6 device (Android 6.0.1). Unfortunately it is not possible to go online. Always the message "No interne...

Music Fan

Dear community, dear support, I'm using Android Auto on my Skoda Infotainment Columbus System (Hardware H50, Software 315) connected to an Samsung S6 device (Android 6.0.1). Unfortunately it is not ...

Esox

Newbie

36912 Views

8 replies

0 likes

android auto
no connection
offine
  • 36912 Views
  • 8 replies
  • 0 likes

Android does not save to SD card; wasting 5GB of disk space!!!

Tried this already: [Android] Spotify doesn`t save to SD card by Community Manager Rorey ‎2016-03-15 12:40 PM - edited (8,908 Views) If Spotify seems unable to save offline music to the SD card or you receive an error message that says "Disk is full"...

Casual Listener

Tried this already:    [Android] Spotify doesn`t save to SD card by Community Manager Rorey ‎2016-03-15 12:40 PM - edited (8,908 Views) If Spotify seems unable to save offline music to th...

703 Views

0 replies

1 likes

  • 703 Views
  • 0 replies
  • 1 likes

Solved!! HTC One M8 - Unabkle to save to SD card

I have read about a number of contributors not being able to do thisHaving tried all the options suggested -it appears the spotify app on my phone simply has a serious allergic reaction to my ad card HTC One M816gb with 1gb free32gb sd card with , fo...

Casual Listener

I have read about a number of contributors not being able to do this Having tried all the options suggested -it appears the spotify app on my phone simply has a serious allergic reaction to my ad ...

Saida102

Newbie

22004 Views

34 replies

0 likes

htc one m8 save sd card
  • 22004 Views
  • 34 replies
  • 0 likes

Vodafone

Ho un'offerta con la Vodafone con la quale prevede 12 mesi di abbonamento a spotify premium (spotify gold) iniziato il 23/04/2016 e oggi 25/11/2016 non mi fa collegare il mio account al servizio premium.

Newbie

Ho un'offerta con la Vodafone con la quale prevede 12 mesi di abbonamento a spotify premium (spotify gold) iniziato il 23/04/2016 e oggi 25/11/2016 non mi fa collegare il mio account al servizio prem...

ndrededu

Regular

3735 Views

13 replies

2 likes

  • 3735 Views
  • 13 replies
  • 2 likes

Solved!! Application crashing when liking a daily mix music on android

Hi, I' m using spotify on my google nexus 6p, i have the latest nougat version (7.1.1), the spotify version is the (7.2.0.1250 armV7) which is also the latest one avaible on google store. The issue occured when i'm using the daily mix feature. So: 1....

Casual Listener

  Hi,  I' m using spotify on my google nexus 6p, i have the latest nougat version (7.1.1), the spotify version is the (7.2.0.1250 armV7) which is also the latest one avaible on google sto...

MartinStoichkov

Community Legend

619 Views

1 replies

0 likes

  • 619 Views
  • 1 replies
  • 0 likes

Problems logging in with android

I have the following problem: today I bought my account premiun and I can not log me from the mobile device, but if from the website and from the windows application

Visitor

I have the following problem: today I bought my account premiun and I can not log me from the mobile device, but if from the website and from the windows application

ErikG

Roadie

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Music stops after playing the radio awhile

I use the Spotify radio to help my siblings with ASD sleep at night after I had previously used a playlist but due to it's repetitive nature (duh it's a playlist) it wouldn't help them sleep anymore. The radio helps alot when it's playing (well actua...

Newbie

I use the Spotify radio to help my siblings with ASD sleep at night after I had previously used a playlist but due to it's repetitive nature (duh it's a playlist) it wouldn't help them sleep anymore....

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes