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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194409 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194409 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535586 Views

78 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439017 Views

565 replies

37 likes

Account
Free
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Upload a new song

Hi Spotify! I was searching for this song: Shlohmo Bo Peep (Do U right) ft. Jeremih. But I'm sad because I didn't find it! Is there a way for you guys to upload that song? So I can add it to my Playlist.Thanks in advance.

Newbie

Hi Spotify! I was searching for this song: Shlohmo Bo Peep (Do U right) ft. Jeremih. But I'm sad because I didn't find it! Is there a way for you guys to upload that song? So I can add it to my Playl...

Joe

Community Legend

497 Views

1 replies

0 likes

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  • 1 replies
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Getting different UIs for different accounts

Hey!Today I tried logging into my second account and realised that that account had a different, newer UI. When I logged back into my primary account I still had the old UI.Is there any way to fix this?(Android user)

Newbie

Hey! Today I tried logging into my second account and realised that that account had a different, newer UI. When I logged back into my primary account I still had the old UI. Is there any way to fi...

299 Views

0 replies

0 likes

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Delete all downloads, don't let me hear the last playlist offline

Hallo I have a little probleme since the last update i think.This week 2 times my complete downloads on all my devices are gone. I don't know why...And i can't hear the last playlist offline. I have a problem with my mobilephone and it happens often,...

Regular

Hallo   I have a little probleme since the last update i think. This week 2 times my complete downloads on all my devices are gone. I don't know why... And i can't hear the last playlist off...

Albedeluxe

Regular

420 Views

2 replies

0 likes

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  • 2 replies
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Ford Sync Applink

Does anyone know how to get Spotify working with Ford Applink? I've just purchased a 2014 fiesta and have 'sync applications' on my cars menu. I can connect via bluetooth but the spotify app doesn't seem to register. I can find little information on ...

Casual Listener

Does anyone know how to get Spotify working with Ford Applink?  I've just purchased a 2014 fiesta and have 'sync applications' on my cars menu. I can connect via bluetooth but the spotify app do...

462 Views

0 replies

0 likes

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  • 0 replies
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Spotify constantly crashing/freezing completely - requiring phone restart (Samsung S7)

Hi guys, Is anyone having constant problems with running spotify on a Samsung S7? his has been ocuring for WEEKS and surpasses Spotify updates. Spotify just freezes mid way through switching a track, and while it will continue to play music, you cann...

Casual Listener

Hi guys,   Is anyone having constant problems with running spotify on a Samsung S7? his has been ocuring for WEEKS and surpasses Spotify updates. Spotify just freezes mid way through swit...

Ruka

Regular

497 Views

2 replies

0 likes

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  • 2 replies
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Spotify crashes phone

Hello, I've been having some troubles with spotify. I have a Samung Galaxy SIII mini; everything seems to be working just fine except for the fact that it is very slow, but once the screen is locked, it is impossible to turn it on again so I have to ...

Newbie

Hello,   I've been having some troubles with spotify. I have a Samung Galaxy SIII mini; everything seems to be working just fine except for the fact that it is very slow, but once the screen...

Ruka

Regular

974 Views

5 replies

0 likes

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  • 5 replies
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Cant listen to different music on 2 different phones

I have Spotify family and when connected to wifi at home I can't listen to different music on different phones

Newbie

I have Spotify family and when connected to wifi at home I can't listen to different music on different phones

MartinStoichkov

Community Legend

296 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Samsung S5

Even with cleared Cache and Data, Spotify takes 9.56GB??? tried reinstalling it and even before i´ve logged in it took 9.56GB.

Newbie

Even with cleared Cache and Data, Spotify takes 9.56GB???  tried reinstalling it and even before i´ve logged in it took 9.56GB.  

335 Views

0 replies

0 likes

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Solved!! Playing an Album

Just started the 3-month introductory Premium service, and am having trouble with something I think should be simple, but doesn't appear to be ... playing an album. Coming from Google Play Music, I'm used to the concept of finding an album, and just ...

Casual Listener

Just started the 3-month introductory Premium service, and am having trouble with something I think should be simple, but doesn't appear to be ... playing an album.   Coming from Google P...

davemoviejunkie

Casual Listener

854 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

armazenamento de músicas

Na minha conta não aparece a opção de armazenamento de músicas

Newbie

Na minha conta não aparece a opção de armazenamento de músicas

270 Views

0 replies

0 likes

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Payment Failed. No Paypal Option.

So normally I have automatic payments come out from PayPal, just got an email saying my account failed a payment and to update my payment info. There is no more option I see to use PayPal, and for some reason defaulted to a student account?

Casual Listener

So normally I have automatic payments come out from PayPal, just got an email saying my account failed a payment and to update my payment info. There is no more option I see to use PayPal, and for so...

298 Views

0 replies

0 likes

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samsung

spotify is freezing frequently.i will stop using it and paying for if there wont be any update..i had thos pr9blem 4 ti.es today o samsung A3 k2016

Newbie

spotify is freezing frequently.i will stop using it and paying for if there wont be any update..i had thos pr9blem 4 ti.es today o samsung A3 k2016

291 Views

0 replies

0 likes

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my premium is gone

i could listen songs on spotify like a half hour ago but now my premium account has gone. idk why but my account seems free account. HELP PLEASE

Visitor

i could listen songs on spotify like a half hour ago but now my premium account has gone. idk why but my account seems free account. HELP PLEASE

276 Views

0 replies

0 likes

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Keeps stopping after every song

I have the same problem on Android with both my Xperia z3+ and my Xperia z5. Spotify keeps playing a single song then it stops and has been like this for months now. Just haven't had time to report it yet. To get it to start again you need to unlock ...

Newbie

I have the same problem on Android with both my Xperia z3+ and my Xperia z5. Spotify keeps playing a single song then it stops and has been like this for months now. Just haven't had time to report i...

470 Views

0 replies

0 likes

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Release Notes for Android?

Hi, What´s up with the release notes for Android? Did the community manager get bored from updating them? https://community.spotify.com/t5/Spotify-Community-Blog/All-Spotify-Release-Notes/ba-p/551574 Please enlighten me where I can find them. Thank y...

Regular

Hi,   What´s up with the release notes for Android? Did the community manager get bored from updating them?   https://community.spotify.com/t5/Spotify-Community-Blog/All-Spotify-Release...

540 Views

0 replies

0 likes

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stereo

En la versión gratuita para móviles solo reproducen un canal (derecho o izquierdo) y lo envían por los dos. Esto se hace más evidente en canciones de los '60 que jugaban mucho con el efecto estéreo y que al reproducirlas por Spotify se pierde la mita...

Newbie

En la versión gratuita para móviles solo reproducen un canal (derecho o izquierdo) y lo envían por los dos. Esto se hace más evidente en canciones de los '60 que jugaban mucho con el efecto estéreo y...

316 Views

0 replies

0 likes

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  • 0 replies
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Solved!! My library is not been showing on my phone (android)

I can't find my library section on my app. I already look to other phones with the same version without that issue, but I don't know why doesn't have that option on my device.I'm a premium user and on my computer everything looks ok. Please someone c...

Newbie

I can't find my library section on my app. I already look to other phones with the same version without that issue, but I don't know why doesn't have that option on my device. I'm a premium use...

Joe

Community Legend

6260 Views

1 replies

0 likes

  • 6260 Views
  • 1 replies
  • 0 likes

Spotify removing offline files - and forgetting where they are stored

Hi, I'm using a Sony Xperia Z5, Android 6.0.1, Spotify version 7.1.0.1025 arm7. My problem is this - every night, all my offline files disappear. I prefer to turn my phone off a night. When I turn it on in the morning, everything I have downloaded di...

Casual Listener

Hi,   I'm using a Sony Xperia Z5, Android 6.0.1, Spotify version 7.1.0.1025 arm7.   My problem is this - every night, all my offline files disappear. I prefer to turn my phone off a nig...

440 Views

0 replies

0 likes

  • 440 Views
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Spotify on Smartwatch

Can i use spotify on Sony Smartwatch 2 connected to my phone? Like changing songs and playlists?

Newbie

Can i use spotify on Sony Smartwatch 2 connected to my phone? Like changing songs and playlists?

568 Views

0 replies

0 likes

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Solved!! Music playback interrupted constantly

I've got a Problem with the Playback of spotify music for Abort 6 months now. I'm Not using spotify Premium.Ich can usually Listen to two Songs in a row, then the Playback stops automatically. The music will only Start again when I open the app. Some...

Casual Listener

I've got a Problem with the Playback of spotify music for Abort 6 months now. I'm Not using spotify Premium. Ich can usually Listen to two Songs in a row, then the Playback stops automatically. Th...

annikey23

Casual Listener

6571 Views

2 replies

0 likes

  • 6571 Views
  • 2 replies
  • 0 likes