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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386800 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8031 Views

0 replies

7 likes

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My Spotify is not playing offline/Meu Spotify não está tocando offline.

Hello! I am having a problem with my mobile app that I can't resolve this using the website instructions's. I have a familiar plan, but I can play my songs offline. But, my mom, iOS user, play on/off. By the way, the bank account that is registered i...

Newbie

Hello!   I am having a problem with my mobile app that I can't resolve this using the website instructions's. I have a familiar plan, but I can play my songs offline. But, my mom, iOS user, pl...

333 Views

0 replies

0 likes

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Cambio móvil con canciones premium

Hola, buenos días:Tenía un móvil y me descargué muchas canciones para escucharlas con premium. Ahora tengo otro móvil, las tengo que volver a descargar? Me ocupan espacio en la tarjeta sd y no las puedo escuchar, qué puedo hacer?

Newbie

Hola, buenos días: Tenía un móvil y me descargué muchas canciones para escucharlas con premium. Ahora tengo otro móvil, las tengo que volver a descargar? Me ocupan espacio en la tarjeta sd y no las ...

289 Views

0 replies

0 likes

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"Waiting to download." Local Files

Hello, I have a handful of music that isn't available on Spotify that I want to import into my device for listening without having to download a secondary music application. I'm using a Huawei Nexus 6P running Android 7.1.1. My PC is connected to my ...

Newbie

Hello, I have a handful of music that isn't available on Spotify that I want to import into my device for listening without having to download a secondary music application.   I'm using a Huaw...

Joe

Community Legend

1411 Views

1 replies

0 likes

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New update: how do I shuffle my downloaded songs now?

What I used to do most of the time is I'd go to my library, all songs, filter by downloaded, shuffle. Now the library is gone... Does that mean I have to favourite all the songs I download?What a weird change.

Casual Listener

What I used to do most of the time is I'd go to my library, all songs, filter by downloaded, shuffle. Now the library is gone... Does that mean I have to favourite all the songs I download? What a w...

Novocaine

Casual Listener

1472 Views

4 replies

0 likes

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[Android][Your Music] Recent change is awful

Can I no longer download individual songs? Only albums?I should be able to get to my artists in no more than two clicks.One of the reasons I stick with Spotify over Google music is the ease of use of the app. It has now been made equally obscure. I w...

Regular

Can I no longer download individual songs? Only albums? I should be able to get to my artists in no more than two clicks. One of the reasons I stick with Spotify over Google music is the ease o...

Skinhinge

Regular

469 Views

1 replies

0 likes

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Can't find "My Songs" after the new update?

After this last update (updated Dec. 9 I believe?) I can't figure out how to access the list of all my downloaded songs. (I have a galaxy s7 and a premium account if that matters)

Newbie

After this last update (updated Dec. 9 I believe?) I can't figure out how to access the list of all my downloaded songs. (I have a galaxy s7 and a premium account if that matters)

411 Views

0 replies

0 likes

navigation issues
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*Troubleshooting* Spotify doesn’t stream to receiver anymore. Out of options :(

3 devices (smartphone, tablet, PC(LAN)) plays songs fine.All show my receiver (Pioneer VSX 924, Spotify certified) for playing by Spotify connectReceiver shows title song, but doesn’t play. Sometimes a few seconds, most of the time nothing.Last week ...

Casual Listener

3 devices (smartphone, tablet, PC(LAN)) plays songs fine. All show my receiver (Pioneer VSX 924, Spotify certified) for playing by Spotify connect Receiver shows title song, but doesn’t play. Somet...

276 Views

0 replies

0 likes

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O Spotify deliga

Quando estou escutando minas playlists e alguém liga para o meu celular, o Spotify desliga. Isso não acontecia. Mas agora sim, inclusive quando vou escutar um áudio do whatsapp.

Visitor

Quando estou escutando minas playlists e alguém liga para o meu celular, o Spotify desliga. Isso não acontecia. Mas agora sim, inclusive quando vou escutar um áudio do whatsapp.

itu_

Community Legend

324 Views

1 replies

0 likes

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Unable to share with spotify users through app.

Every time I try to share a song with a friend, I get a window that pops up at the bottom of my screen that will let me send through almost any other app, accept for Spotify. I have attached a picture to show you what I mean. This just started happen...

Casual Listener

Every time I try to share a song with a  friend, I get a window that pops up at the bottom of my screen that will let me send through almost any other app, accept for Spotify. I have attached a ...

acarvallo7

Casual Listener

666 Views

1 replies

1 likes

Help
not working
problem
S7
sharing
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does family premium allow fast forward, rewind, tap?

Hi,I plan to use spotify family premium. So registered today and checked out free spotify on android 1st. Here I cannot fast-forward or rewind a song. Also I cannot tap on (to jump directly e.g. into the middle of the song).If this is also valid for ...

Regular

Hi, I plan to use spotify family premium. So registered today and checked out free spotify on android 1st. Here I cannot fast-forward or rewind a song. Also I cannot tap on (to jump directly e.g. in...

guest7777

Regular

567 Views

1 replies

0 likes

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[Android][Other] I CAN'T FAST FORWARD!!! HELP!!

I can't fast forward or backward in the track!! What the **bleep**?!?! WHAT THE FUUUCK?!?! HALP HEEELP!!! This is in the latest update for android. PLEASE FIX THIS!!!

Casual Listener

I can't fast forward or backward in the track!! What the **bleep**?!?! WHAT THE FUUUCK?!?! HALP HEEELP!!! 😭 This is in the latest update for android. PLEASE FIX THIS!!!

381 Views

0 replies

0 likes

Android
Other
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Sd Karte entnehmen

Hallo liebe Spotify-Community,Und zwar hab ich folgendes Problem. Den Speicherort hab ich auf die SD-karte eingestellt, wo ich auch playlisten heruntergeladen habe. Aber sobald ich die Sd Karte aus meinem Handy rausschmeiße und später wieder einlege ...

Newbie

Hallo liebe Spotify-Community, Und zwar hab ich folgendes Problem. Den Speicherort hab ich auf die SD-karte eingestellt, wo ich auch playlisten heruntergeladen habe. Aber sobald ich die Sd Karte a...

361 Views

0 replies

0 likes

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Solved!! Premium

I got Premium account.Using Android smartphone i can listen an album only random...is it true?

Casual Listener

I got Premium account. Using Android smartphone i can listen an album only random...is it true?

Robycop

Casual Listener

600 Views

2 replies

0 likes

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Samsung s6 issues

I've started having issues with the spotify mobile app. Essentially the album artwork/song details freezes, but the music continues playing. So you have the details of a song you previously played up, with another song playing. You try to open the ap...

Newbie

I've started having issues with the spotify mobile app. Essentially the album artwork/song details freezes, but the music continues playing. So you have the details of a song you previously played up...

Sav83

Newbie

349 Views

1 replies

0 likes

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Music stops when opening other apps

I've searched for solutions and found none. I tried the battery optimization thing, and it did nothing. Half the time the music just stops, and the other half the app closes. How can this be fixed? I'm using a new Marshmallow tablet.

Music Fan

I've searched for solutions and found none. I tried the battery optimization thing, and it did nothing. Half the time the music just stops, and the other half the app closes. How can this be fixed? ...

hannibalhaswari

Music Fan

722 Views

3 replies

0 likes

music stops
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Solved!! Spotify Connect and Play Fi Streaming Dropping and Reverting back to Android

Purchased a Play-Fi streaming sound bar.Using Samsung Galaxy S5Can stream spotify connect to soundbar.Continually reverts back to my phone from my living room. Can anyone help?

Casual Listener

Purchased a Play-Fi streaming sound bar. Using Samsung Galaxy S5 Can stream spotify connect to soundbar. Continually reverts back to my phone from my living room.     Can anyone help?

maddieprivate

Casual Listener

716 Views

1 replies

0 likes

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Podcasts dont work

My Spotify and Android system are all updated when I click on a podcast nothing happens?? Why? I'm in the UK

Newbie

My Spotify and Android system are all updated when I click on a podcast nothing happens?? Why? I'm in the UK

299 Views

0 replies

0 likes

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Offline playlists deleting once they are downloaded

Hi,I have recently purchased a new Android phone and it keeps logging me out of Spotify Premium and also deleting my offline playlists as soon as they are downloaded. I have tried removing Spotify data and reinstalling the app and this hasn't helped....

Newbie

Hi, I have recently purchased a new Android phone and it keeps logging me out of Spotify Premium and also deleting my offline playlists as soon as they are downloaded. I have tried removing Spotify ...

296 Views

0 replies

0 likes

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