Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

211086 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 211086 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561626 Views

78 replies

3 likes

  • 561626 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463379 Views

575 replies

39 likes

Account
Free
  • 463379 Views
  • 575 replies
  • 39 likes

Solved!!Superuser Contribution Disable Ford Applink with spotify

Is there anyway to disable spotify from having my Microsoft Sync in my Ford from being solely controlled through the car? It's entirely bothersome to try and navigate through my car to get to a different artist or playlist when I could just do it eas...

Regular

Is there anyway to disable spotify from having my Microsoft Sync in my Ford from being solely controlled through the car? It's entirely bothersome to try and navigate through my car to get to a diffe...

bartuszekj

Music Fan

53924 Views

246 replies

30 likes

  • 53924 Views
  • 246 replies
  • 30 likes

Premium payments

when the premium is only 15,000 / 3 months but I was told to pay 50,000 even though I've never tried previously premium features, i'm from indonesian

Newbie

when the premium is only 15,000 / 3 months but I was told to pay 50,000 even though I've never tried previously premium features, i'm from indonesian

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

Local Files Album Art Quality

I've got some Local Files of albums which I make into playlists, and the album art carries over without a problem. However, when I download the playlists on my phone, the consistency is the cover quality is very sporadic. The problem is I can't seem ...

Casual Listener

I've got some Local Files of albums which I make into playlists, and the album art carries over without a problem. However, when I download the playlists on my phone, the consistency is the cover qua...

579 Views

0 replies

0 likes

  • 579 Views
  • 0 replies
  • 0 likes

My Library switched to my favorites

The spotify app on my phone recently updated and "My Library" got switched for "My favorites" inside the new menu called "Me". I have been trying to get used to it but the new way to listen to music is not user friendly at all. And I cannot play the ...

Newbie

The spotify app on my phone recently updated and "My Library" got switched for "My favorites" inside the new menu called "Me". I have been trying to get used to it but the new way to listen to m...

Joe

Community Legend

949 Views

1 replies

0 likes

Favorites
Me
My Favorites
my library
  • 949 Views
  • 1 replies
  • 0 likes

recovery

hey everybody! so having a bit of an issue, sent a ticket to spotify/support ans it said ask here so, here i am. i factory reset my phone the other day and today i reinstalled spotify finally, and all my music is gone! i tried to recover from a deskt...

Regular

hey everybody! so having a bit of an issue, sent a ticket to spotify/support ans it said ask here so, here i am. i factory reset my phone the other day and today i reinstalled spotify finally, and al...

Joe

Community Legend

1387 Views

7 replies

0 likes

  • 1387 Views
  • 7 replies
  • 0 likes

DELETED SONGS

I am a premium user, but all my songs are deleted when my phone is switched off.Are there any people who are experiencing this problem? What is the solution? I keep downloading songs again. PLEASE HELP

Casual Listener

I am a premium user, but all my songs are deleted when my phone is switched off. Are there any people who are experiencing this problem? What is the solution? I keep downloading songs again. PLEASE ...

Mert12

Casual Listener

587 Views

2 replies

0 likes

  • 587 Views
  • 2 replies
  • 0 likes

Solved!! Why is it making me go online every time?

Every time I try to use Spotify when my phone isn't connected to the internet I get this message. This is every day, not every 30 days. I'm trying to listen to downloaded playlists.

Casual Listener

Every time I try to use Spotify when my phone isn't connected to the internet I get this message. This is every day, not every 30 days. I'm trying to listen to downloaded playlists.

Rohbarr

Casual Listener

870 Views

2 replies

0 likes

Online offline
  • 870 Views
  • 2 replies
  • 0 likes

Premium user, issues with offline music

I went premium a month ago, and downloaded one Playlist, apparently all songs were downloaded but when I play the Playlist offline I cannot listen to some songs even though they all have the green arrow on their left. Help please!

Newbie

I went premium a month ago, and downloaded one Playlist, apparently all songs were downloaded but when I play the Playlist offline I cannot listen to some songs even though they all have the green ar...

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

I am premium user - cant reorder tracks in playlist

I cant manually sort tracks in my playlist. This is the #1 reason I went premium and since it doesnt work I think I will cancel. I cant click on any headers, there are no green arrows, when I attempt to drag on my desktop I get a circle with a line t...

Casual Listener

I cant manually sort tracks in my playlist. This is the #1 reason I went premium and since it doesnt work I think I will cancel. I cant click on any headers, there are no green arrows, when I at...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Can't listen to music with internet

I am connected to internet but i can't listen to any song and when i connect my account to my mom phone i can.I downloaded spotify one week ago, my free week trial ended yesterday and i can't listen to song with wifi now.

Newbie

I am connected to internet but i can't listen to any song and when i connect my account to my mom phone i can. I downloaded spotify one week ago, my free week trial ended yesterday and i can't liste...

Joe

Community Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Old Android Personal Equalizer - what happened?

Okay I know I'm not crazy and there has to be someone that remembers this.now before I begin I have read that the spotify equalizer accesses the system equalizer and I may have only experienced this because I used to love rooting and using kitchen ro...

Newbie

Okay I know I'm not crazy and there has to be someone that remembers this. now before I begin I have read that the spotify equalizer accesses the system equalizer and I may have only experienced thi...

863 Views

0 replies

0 likes

Android
custom
customize
Equalizer
Kitchen
personal
Personalize
Rom
Root
  • 863 Views
  • 0 replies
  • 0 likes

Download green arrow grayed out

Spotify has wiped my offline arrows clean four times now, I just spent three hours downloading all of my songs again, now the arrows are grayed out and won't play , some songs will play even thiugh grayed out. I've about run out of patience with this...

Gig Goer

Spotify has wiped my offline arrows clean four times now, I just spent three hours downloading all of my songs again, now the arrows are grayed out and won't play , some songs will play even thiugh g...

Johnnyhated

Gig Goer

6260 Views

5 replies

0 likes

  • 6260 Views
  • 5 replies
  • 0 likes

Hard drive space

I have a Moto x play with Android 6. I have my storage settings to save downloaded songs to my external SD card but it seems to be taking up space on the internal hard drive as well as the SD card. About 9 gigs on each. Wut up?

Newbie

I have a Moto x play with Android 6. I have my storage settings to save downloaded songs to my external SD card but it seems to be taking up space on the internal hard drive as well as the SD card. A...

Joe

Community Legend

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Cannot install Spotify app on Sony Android TV

Hi,I have a Sony Android TV (KD-43X8305C) and I was happily surprised when I noticed there had come an Android TV version of the Spotify app available in Google Play. I can see the app in Google Play, I can browse it's details, it is shown on the TV ...

Casual Listener

Hi, I have a Sony Android TV (KD-43X8305C) and I was happily surprised when I noticed there had come an Android TV version of the Spotify app available in Google Play. I can see the app in Google Pl...

764 Views

0 replies

0 likes

  • 764 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify is constantly undownloading my offline tracks

As it says in the subject the spotify app keeps erasing all the "offlined" (downloaded) tracks, after the whole playlist (ca. 400 tracks) is downloaded. This problem is happening on version 6.5.0.1816I'm running it on the Nexus 5 android 6.0.1 withou...

Newbie

As it says in the subject the spotify app keeps erasing all the "offlined" (downloaded) tracks, after the whole playlist (ca. 400 tracks) is downloaded. This problem is happening on version 6.5.0.181...

Chrisrinerm22

Newbie

1150 Views

2 replies

0 likes

  • 1150 Views
  • 2 replies
  • 0 likes

Llamadas

No se como configurar spotify para que en el momento de una llamada la nusica se pause:c

Newbie

No se como configurar spotify para que en el momento de una llamada la nusica se pause :c

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

A minha conta do spotify estava relacionada a uma pagina no Facebook da minha empresa.

A minha conta do Spotify estava relacionada a pagina do facebook empresarial. Porem, cancelei a conta e como é empresarial nao é possivel restaurar a conta. Quando tento entrar pelo email cadastrado, diz que nao e possivel entrar poos logava com a pa...

Newbie

A minha conta do Spotify estava relacionada a pagina do facebook empresarial. Porem, cancelei a conta e como é empresarial nao é possivel restaurar a conta. Quando tento entrar pelo email cadastrado,...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

Android widget problem

If spotify is not used in a while, the widget control are not working

Newbie

If spotify is not used in a while, the widget control are not working

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
  • 0 likes