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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

374162 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7470 Views

0 replies

7 likes

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[Android][Your Music] Recent change is awful

Can I no longer download individual songs? Only albums?I should be able to get to my artists in no more than two clicks.One of the reasons I stick with Spotify over Google music is the ease of use of the app. It has now been made equally obscure. I w...

Regular

Can I no longer download individual songs? Only albums? I should be able to get to my artists in no more than two clicks. One of the reasons I stick with Spotify over Google music is the ease o...

Skinhinge

Regular

458 Views

1 replies

0 likes

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Can't find "My Songs" after the new update?

After this last update (updated Dec. 9 I believe?) I can't figure out how to access the list of all my downloaded songs. (I have a galaxy s7 and a premium account if that matters)

Newbie

After this last update (updated Dec. 9 I believe?) I can't figure out how to access the list of all my downloaded songs. (I have a galaxy s7 and a premium account if that matters)

404 Views

0 replies

0 likes

navigation issues
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*Troubleshooting* Spotify doesn’t stream to receiver anymore. Out of options :(

3 devices (smartphone, tablet, PC(LAN)) plays songs fine.All show my receiver (Pioneer VSX 924, Spotify certified) for playing by Spotify connectReceiver shows title song, but doesn’t play. Sometimes a few seconds, most of the time nothing.Last week ...

Casual Listener

3 devices (smartphone, tablet, PC(LAN)) plays songs fine. All show my receiver (Pioneer VSX 924, Spotify certified) for playing by Spotify connect Receiver shows title song, but doesn’t play. Somet...

268 Views

0 replies

0 likes

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O Spotify deliga

Quando estou escutando minas playlists e alguém liga para o meu celular, o Spotify desliga. Isso não acontecia. Mas agora sim, inclusive quando vou escutar um áudio do whatsapp.

Visitor

Quando estou escutando minas playlists e alguém liga para o meu celular, o Spotify desliga. Isso não acontecia. Mas agora sim, inclusive quando vou escutar um áudio do whatsapp.

itu_

Community Legend

316 Views

1 replies

0 likes

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  • 1 replies
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Unable to share with spotify users through app.

Every time I try to share a song with a friend, I get a window that pops up at the bottom of my screen that will let me send through almost any other app, accept for Spotify. I have attached a picture to show you what I mean. This just started happen...

Casual Listener

Every time I try to share a song with a  friend, I get a window that pops up at the bottom of my screen that will let me send through almost any other app, accept for Spotify. I have attached a ...

acarvallo7

Casual Listener

645 Views

1 replies

1 likes

Help
not working
problem
S7
sharing
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does family premium allow fast forward, rewind, tap?

Hi,I plan to use spotify family premium. So registered today and checked out free spotify on android 1st. Here I cannot fast-forward or rewind a song. Also I cannot tap on (to jump directly e.g. into the middle of the song).If this is also valid for ...

Regular

Hi, I plan to use spotify family premium. So registered today and checked out free spotify on android 1st. Here I cannot fast-forward or rewind a song. Also I cannot tap on (to jump directly e.g. in...

guest7777

Regular

554 Views

1 replies

0 likes

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[Android][Other] I CAN'T FAST FORWARD!!! HELP!!

I can't fast forward or backward in the track!! What the **bleep**?!?! WHAT THE FUUUCK?!?! HALP HEEELP!!! This is in the latest update for android. PLEASE FIX THIS!!!

Casual Listener

I can't fast forward or backward in the track!! What the **bleep**?!?! WHAT THE FUUUCK?!?! HALP HEEELP!!! 😭 This is in the latest update for android. PLEASE FIX THIS!!!

369 Views

0 replies

0 likes

Android
Other
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Sd Karte entnehmen

Hallo liebe Spotify-Community,Und zwar hab ich folgendes Problem. Den Speicherort hab ich auf die SD-karte eingestellt, wo ich auch playlisten heruntergeladen habe. Aber sobald ich die Sd Karte aus meinem Handy rausschmeiße und später wieder einlege ...

Newbie

Hallo liebe Spotify-Community, Und zwar hab ich folgendes Problem. Den Speicherort hab ich auf die SD-karte eingestellt, wo ich auch playlisten heruntergeladen habe. Aber sobald ich die Sd Karte a...

349 Views

0 replies

0 likes

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Solved!! Premium

I got Premium account.Using Android smartphone i can listen an album only random...is it true?

Casual Listener

I got Premium account. Using Android smartphone i can listen an album only random...is it true?

Robycop

Casual Listener

543 Views

2 replies

0 likes

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Samsung s6 issues

I've started having issues with the spotify mobile app. Essentially the album artwork/song details freezes, but the music continues playing. So you have the details of a song you previously played up, with another song playing. You try to open the ap...

Newbie

I've started having issues with the spotify mobile app. Essentially the album artwork/song details freezes, but the music continues playing. So you have the details of a song you previously played up...

Sav83

Newbie

340 Views

1 replies

0 likes

  • 340 Views
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Music stops when opening other apps

I've searched for solutions and found none. I tried the battery optimization thing, and it did nothing. Half the time the music just stops, and the other half the app closes. How can this be fixed? I'm using a new Marshmallow tablet.

Music Fan

I've searched for solutions and found none. I tried the battery optimization thing, and it did nothing. Half the time the music just stops, and the other half the app closes. How can this be fixed? ...

hannibalhaswari

Music Fan

711 Views

3 replies

0 likes

music stops
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Solved!! Spotify Connect and Play Fi Streaming Dropping and Reverting back to Android

Purchased a Play-Fi streaming sound bar.Using Samsung Galaxy S5Can stream spotify connect to soundbar.Continually reverts back to my phone from my living room. Can anyone help?

Casual Listener

Purchased a Play-Fi streaming sound bar. Using Samsung Galaxy S5 Can stream spotify connect to soundbar. Continually reverts back to my phone from my living room.     Can anyone help?

maddieprivate

Casual Listener

709 Views

1 replies

0 likes

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Podcasts dont work

My Spotify and Android system are all updated when I click on a podcast nothing happens?? Why? I'm in the UK

Newbie

My Spotify and Android system are all updated when I click on a podcast nothing happens?? Why? I'm in the UK

291 Views

0 replies

0 likes

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Offline playlists deleting once they are downloaded

Hi,I have recently purchased a new Android phone and it keeps logging me out of Spotify Premium and also deleting my offline playlists as soon as they are downloaded. I have tried removing Spotify data and reinstalling the app and this hasn't helped....

Newbie

Hi, I have recently purchased a new Android phone and it keeps logging me out of Spotify Premium and also deleting my offline playlists as soon as they are downloaded. I have tried removing Spotify ...

293 Views

0 replies

0 likes

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Unable to download music

Hi i decided to get a premium account again to see if i will now be able to download again music but to my dismay im still unable to download. It still prompts that i need to go to settings and "switch on download using cellular data" even though tha...

Casual Listener

Hi i decided to get a premium account again to see if i will now be able to download again music but to my dismay im still unable to download. It still prompts that i need to go to settings and "swit...

409 Views

0 replies

0 likes

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Mobile data being used when playing music downloaded onto Samsung S7

I received a notification from my cellular provider that I had gone over my data limit this month. This was odd because I'm always careful with my data and I always save music to my phone with Spotify and only ever stream when on wifi. Spotify has us...

Casual Listener

I received a notification from my cellular provider that I had gone over my data limit this month. This was odd because I'm always careful with my data and I always save music to my phone with Spotif...

456 Views

0 replies

0 likes

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Solved!! Solution: No Storage Area Found

UPDATED: 3/20/2016. SEE BOTTOM OF POST. Good Morning my Fellow Music Lovers, I've ran into the Infamous "no storage area found, and after a chat with support, met no resolution... So since I can't let a problem go, I decided to get to the bottom of t...

Regular

UPDATED: 3/20/2016. SEE BOTTOM OF POST.   Good Morning my Fellow Music Lovers,    I've ran into the Infamous "no storage area found, and after a chat with support, met no resolutio...

ScooterH

Casual Listener

48326 Views

44 replies

14 likes

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Spotify Deleting My Playlists

Over the past week I have went onto the Spotify App on my Nexus 6P to realise that the playlists that I have created have been deleted. This has happened 3 times this week and there seems to be 2 day intervals between when it happens. It is very anno...

Newbie

Over the past week I have went onto the Spotify App on my Nexus 6P to realise that the playlists that I have created have been deleted. This has happened 3 times this week and there seems to be 2 day...

499 Views

0 replies

0 likes

  • 499 Views
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