Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107517 Views

26 replies

3 likes

  • 107517 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217491 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217491 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571699 Views

79 replies

3 likes

  • 571699 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470911 Views

577 replies

40 likes

Account
Free
  • 470911 Views
  • 577 replies
  • 40 likes

DELETED SONGS

I am a premium user, but all my songs are deleted when my phone is switched off.Are there any people who are experiencing this problem? What is the solution? I keep downloading songs again. PLEASE HELP

Casual Listener

I am a premium user, but all my songs are deleted when my phone is switched off. Are there any people who are experiencing this problem? What is the solution? I keep downloading songs again. PLEASE ...

Mert12

Casual Listener

592 Views

2 replies

0 likes

  • 592 Views
  • 2 replies
  • 0 likes

Solved!! Why is it making me go online every time?

Every time I try to use Spotify when my phone isn't connected to the internet I get this message. This is every day, not every 30 days. I'm trying to listen to downloaded playlists.

Casual Listener

Every time I try to use Spotify when my phone isn't connected to the internet I get this message. This is every day, not every 30 days. I'm trying to listen to downloaded playlists.

Rohbarr

Casual Listener

883 Views

2 replies

0 likes

Online offline
  • 883 Views
  • 2 replies
  • 0 likes

Premium user, issues with offline music

I went premium a month ago, and downloaded one Playlist, apparently all songs were downloaded but when I play the Playlist offline I cannot listen to some songs even though they all have the green arrow on their left. Help please!

Newbie

I went premium a month ago, and downloaded one Playlist, apparently all songs were downloaded but when I play the Playlist offline I cannot listen to some songs even though they all have the green ar...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

I am premium user - cant reorder tracks in playlist

I cant manually sort tracks in my playlist. This is the #1 reason I went premium and since it doesnt work I think I will cancel. I cant click on any headers, there are no green arrows, when I attempt to drag on my desktop I get a circle with a line t...

Casual Listener

I cant manually sort tracks in my playlist. This is the #1 reason I went premium and since it doesnt work I think I will cancel. I cant click on any headers, there are no green arrows, when I at...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Can't listen to music with internet

I am connected to internet but i can't listen to any song and when i connect my account to my mom phone i can.I downloaded spotify one week ago, my free week trial ended yesterday and i can't listen to song with wifi now.

Newbie

I am connected to internet but i can't listen to any song and when i connect my account to my mom phone i can. I downloaded spotify one week ago, my free week trial ended yesterday and i can't liste...

Joe

Community Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Old Android Personal Equalizer - what happened?

Okay I know I'm not crazy and there has to be someone that remembers this.now before I begin I have read that the spotify equalizer accesses the system equalizer and I may have only experienced this because I used to love rooting and using kitchen ro...

Newbie

Okay I know I'm not crazy and there has to be someone that remembers this. now before I begin I have read that the spotify equalizer accesses the system equalizer and I may have only experienced thi...

869 Views

0 replies

0 likes

Android
custom
customize
Equalizer
Kitchen
personal
Personalize
Rom
Root
  • 869 Views
  • 0 replies
  • 0 likes

Download green arrow grayed out

Spotify has wiped my offline arrows clean four times now, I just spent three hours downloading all of my songs again, now the arrows are grayed out and won't play , some songs will play even thiugh grayed out. I've about run out of patience with this...

Gig Goer

Spotify has wiped my offline arrows clean four times now, I just spent three hours downloading all of my songs again, now the arrows are grayed out and won't play , some songs will play even thiugh g...

Johnnyhated

Gig Goer

6327 Views

5 replies

0 likes

  • 6327 Views
  • 5 replies
  • 0 likes

Hard drive space

I have a Moto x play with Android 6. I have my storage settings to save downloaded songs to my external SD card but it seems to be taking up space on the internal hard drive as well as the SD card. About 9 gigs on each. Wut up?

Newbie

I have a Moto x play with Android 6. I have my storage settings to save downloaded songs to my external SD card but it seems to be taking up space on the internal hard drive as well as the SD card. A...

Joe

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Cannot install Spotify app on Sony Android TV

Hi,I have a Sony Android TV (KD-43X8305C) and I was happily surprised when I noticed there had come an Android TV version of the Spotify app available in Google Play. I can see the app in Google Play, I can browse it's details, it is shown on the TV ...

Casual Listener

Hi, I have a Sony Android TV (KD-43X8305C) and I was happily surprised when I noticed there had come an Android TV version of the Spotify app available in Google Play. I can see the app in Google Pl...

783 Views

0 replies

0 likes

  • 783 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify is constantly undownloading my offline tracks

As it says in the subject the spotify app keeps erasing all the "offlined" (downloaded) tracks, after the whole playlist (ca. 400 tracks) is downloaded. This problem is happening on version 6.5.0.1816I'm running it on the Nexus 5 android 6.0.1 withou...

Newbie

As it says in the subject the spotify app keeps erasing all the "offlined" (downloaded) tracks, after the whole playlist (ca. 400 tracks) is downloaded. This problem is happening on version 6.5.0.181...

Chrisrinerm22

Newbie

1158 Views

2 replies

0 likes

  • 1158 Views
  • 2 replies
  • 0 likes

Llamadas

No se como configurar spotify para que en el momento de una llamada la nusica se pause:c

Newbie

No se como configurar spotify para que en el momento de una llamada la nusica se pause :c

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes

A minha conta do spotify estava relacionada a uma pagina no Facebook da minha empresa.

A minha conta do Spotify estava relacionada a pagina do facebook empresarial. Porem, cancelei a conta e como é empresarial nao é possivel restaurar a conta. Quando tento entrar pelo email cadastrado, diz que nao e possivel entrar poos logava com a pa...

Newbie

A minha conta do Spotify estava relacionada a pagina do facebook empresarial. Porem, cancelei a conta e como é empresarial nao é possivel restaurar a conta. Quando tento entrar pelo email cadastrado,...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Android widget problem

If spotify is not used in a while, the widget control are not working

Newbie

If spotify is not used in a while, the widget control are not working

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

Personal Playlist / Music library

Hey Guys, i do have quit a big problem. Ive added Spotiy Premium to my account, but I dont have a library, and i dont know why. And try to listen to my favourites cause my library isnt working, is not comparetable.. Please advise. Best regards, Danie...

Newbie

Hey Guys,   i do have quit a big problem. Ive added Spotiy Premium to my account, but I dont have a library, and i dont know why. And try to listen to my favourites cause my library isnt worki...

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes

Spotify Android App Sound Quality

The sound quality on Spotify app sounds compressed, or I assume it's stuck on normal quality. I don't hear any difference between Normal, High, or even Extreme, at least I don't think I do. I feel like there's a slight difference but it could be a pl...

Newbie

The sound quality on Spotify app sounds compressed, or I assume it's stuck on normal quality. I don't hear any difference between Normal, High, or even Extreme, at least I don't think I do. I feel li...

547 Views

0 replies

0 likes

  • 547 Views
  • 0 replies
  • 0 likes

Solved!! High resolution on Cambridge CXN

I have a premium account. I can play music on my android phone and choose High resolution audio.However, streaming through my Cambridge CXN I can't choose High Resolution audio because only one device must play the high resolution ????Can you help me...

Casual Listener

I have a premium account. I can play music on my android phone and choose High resolution audio. However, streaming through my Cambridge CXN I can't choose High Resolution audio because only one dev...

Joe

Community Legend

2290 Views

1 replies

0 likes

  • 2290 Views
  • 1 replies
  • 0 likes

Upload a new song

Hi Spotify! I was searching for this song: Shlohmo Bo Peep (Do U right) ft. Jeremih. But I'm sad because I didn't find it! Is there a way for you guys to upload that song? So I can add it to my Playlist.Thanks in advance.

Newbie

Hi Spotify! I was searching for this song: Shlohmo Bo Peep (Do U right) ft. Jeremih. But I'm sad because I didn't find it! Is there a way for you guys to upload that song? So I can add it to my Playl...

Joe

Community Legend

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Getting different UIs for different accounts

Hey!Today I tried logging into my second account and realised that that account had a different, newer UI. When I logged back into my primary account I still had the old UI.Is there any way to fix this?(Android user)

Newbie

Hey! Today I tried logging into my second account and realised that that account had a different, newer UI. When I logged back into my primary account I still had the old UI. Is there any way to fi...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes