Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
111329 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
223937 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
581197 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
478471 Views
577 replies
40 likes
I've read posts on how to save my spotify data to the SD card on my Samsung Galaxy S5 (I'm out of memory) and want to try: Delete the cashed and saved data in settings, log out of the app, reopen, before logging back in click on phone menu, select SD...
I've read posts on how to save my spotify data to the SD card on my Samsung Galaxy S5 (I'm out of memory) and want to try: Delete the cashed and saved data in settings, log out of the app, reopen, be...
Community Legend
3630 Views
4 replies
0 likes
I currently use a Xperia Z3 running Android 5.0.2. I have used the home screen widget since I first got Spotify.The widget works fine when playing music etc. until I close Spotify from the square button next to the home button. When I do this, the al...
I currently use a Xperia Z3 running Android 5.0.2. I have used the home screen widget since I first got Spotify. The widget works fine when playing music etc. until I close Spotify from the square...
Regular
4204 Views
2 replies
2 likes
Hey everyone, yesterday i had support guys change my playlists from my old account to a new one, they said today were going to delete my old account, but they deleted my new account instead, they quickly brought it back and deleted the old one apolog...
Hey everyone, yesterday i had support guys change my playlists from my old account to a new one, they said today were going to delete my old account, but they deleted my new account instead, they qui...
Casual Listener
622 Views
2 replies
0 likes
Buenos días, desde la ultima actualizacion de spotify estoy teniendo problemas con las playlist, automáticamente el modo de almacenamiento pasa de "Tarjeta SD" a "Dispositivo" por si solo, obteniendo como consecuencia la eliminación automática de tod...
Buenos días, desde la ultima actualizacion de spotify estoy teniendo problemas con las playlist, automáticamente el modo de almacenamiento pasa de "Tarjeta SD" a "Dispositivo" por si solo, obteniendo...
321 Views
0 replies
0 likes
Hay un tipo que me robo mi cuenta y escucha y crea playlist
Hay un tipo que me robo mi cuenta y escucha y crea playlist
Community Legend
389 Views
1 replies
0 likes
Como puedo hacer que mi cuenta que tengo en varios dispositivos no escuchen mi musica y vean mi música ni yo la suya
Como puedo hacer que mi cuenta que tengo en varios dispositivos no escuchen mi musica y vean mi música ni yo la suya
400 Views
0 replies
0 likes
I have turned on the offline bottom and download the songs correctly. but some songs just doesn't play, and if I Uninstall everything an install it again, do I have to search for the 1900 songs again?
I have turned on the offline bottom and download the songs correctly. but some songs just doesn't play, and if I Uninstall everything an install it again, do I have to search for the 1900 songs again?
333 Views
0 replies
0 likes
When dragging the scrollbar directly, all the way to the bottom, it doesn't scroll nearly to the bottom of the playlist!
When dragging the scrollbar directly, all the way to the bottom, it doesn't scroll nearly to the bottom of the playlist!
426 Views
0 replies
0 likes
I have spotify premium, but when I go onto an album or song I do not get the option to save the music. Am I doing something wrong?
I have spotify premium, but when I go onto an album or song I do not get the option to save the music. Am I doing something wrong?
Community Legend
4017 Views
4 replies
0 likes
Yeah, basically the title. I turn it off shuffle, but it still will play a random song in my playlist, not the next one that should be coming up.
Yeah, basically the title. I turn it off shuffle, but it still will play a random song in my playlist, not the next one that should be coming up.
Regular
1061 Views
2 replies
0 likes
Hey,Guys i have a bin Problem .I can't Open the new Berner-Packs Playlist .And ich don't Know why.
Hey,Guys i have a bin Problem .I can't Open the new Berner-Packs Playlist .And ich don't Know why.
286 Views
0 replies
0 likes
I was using an account on spotify and it has the option to import musics from my cellphone, but I can't use this account anymore so I had to create another one for me, but I can find the "import" option anymore, but it is still available in my old ac...
I was using an account on spotify and it has the option to import musics from my cellphone, but I can't use this account anymore so I had to create another one for me, but I can find the "import" opt...
Community Legend
434 Views
1 replies
0 likes
I have trobles with Spotify app.See the video for problems.I do not have problem with connection.WiFi is working ok.
I have trobles with Spotify app. See the video for problems. I do not have problem with connection. WiFi is working ok.
Casual Listener
508 Views
1 replies
0 likes
I was told by Spotify that there is a combined 10,000 track/album/artist limit to what you can save to "Your Music", which frankly is BS since I pay for Premium. There should be no limits. I've already hit the limit because I save the entire albums o...
I was told by Spotify that there is a combined 10,000 track/album/artist limit to what you can save to "Your Music", which frankly is BS since I pay for Premium. There should be no limits. &nbs...
Newbie
1402 Views
2 replies
1 likes
I have been through every thread for similar posts with no working solutions aside from quitting Spotify. I am runnign windows 10 desktop version of spotify and spotify on my moto x pure. it used to update any changes i made to my local files on my d...
I have been through every thread for similar posts with no working solutions aside from quitting Spotify. I am runnign windows 10 desktop version of spotify and spotify on my moto x pure.  ...
Community Legend
626 Views
1 replies
0 likes
Just got on for the first time since the update and this is one of the least user friendly apps i have ever seen. How do I get to the artist in my library?
Just got on for the first time since the update and this is one of the least user friendly apps i have ever seen. How do I get to the artist in my library?
Community Legend
440 Views
1 replies
0 likes
Whenever I'm listening to music and block the cellphone, the music keeps playing until it stops, then I open the app and automatically starts playing the music back
Whenever I'm listening to music and block the cellphone, the music keeps playing until it stops, then I open the app and automatically starts playing the music back
Community Legend
657 Views
1 replies
0 likes
Is there anyway to disable spotify from having my Microsoft Sync in my Ford from being solely controlled through the car? It's entirely bothersome to try and navigate through my car to get to a different artist or playlist when I could just do it eas...
Is there anyway to disable spotify from having my Microsoft Sync in my Ford from being solely controlled through the car? It's entirely bothersome to try and navigate through my car to get to a diffe...
Music Fan
55136 Views
246 replies
30 likes
when the premium is only 15,000 / 3 months but I was told to pay 50,000 even though I've never tried previously premium features, i'm from indonesian
when the premium is only 15,000 / 3 months but I was told to pay 50,000 even though I've never tried previously premium features, i'm from indonesian
453 Views
0 replies
0 likes
