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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194117 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194117 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535335 Views

78 replies

3 likes

  • 535335 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438609 Views

565 replies

37 likes

Account
Free
  • 438609 Views
  • 565 replies
  • 37 likes

Superuser Contribution Sd memory

I Dont see the sd memoria storage option for all the music i have, pass all to sd

Newbie

I Dont see the sd memoria storage option for all the music i have, pass all to sd

RodrigoPalma

Roadie

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se me borran canciones

Ya es la segunda vez que me pasa y estoy muy decepcionado. Se me pasa automaticamente como lugar de almacenamiento de la memoria SD a la memoria interna, quedando los datos de canciones en la tarjeta externa, pero sin poder utilizarlos en modo offlin...

Casual Listener

Ya es la segunda vez que me pasa y estoy muy decepcionado. Se me pasa automaticamente como lugar de almacenamiento de la memoria SD a la memoria interna, quedando los datos de canciones en la tarjeta...

RodrigoPalma

Roadie

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

App update

Ive just updated the app to the most recent version and ive noticed that a lot of the songs on my library have been removed. Any ideas on whats caused this and is the only solution to just re-add and hopefully remember all the songs that were removed

Newbie

Ive just updated the app to the most recent version and ive noticed that a lot of the songs on my library have been removed. Any ideas on whats caused this and is the only solution to just re-add and...

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

Superuser Contribution Se cierra la aplicación

Soy usuaria premium y me parece indignante que se me cierre la aplicación al minuto de abrirla. Desde hace un mes me pasa y creí que con las últimas actualizaciones se arreglaría pero no.Spotify se cierra cuando abro otra aplicación. No queda ejecutá...

Newbie

Soy usuaria premium y me parece indignante que se me cierre la aplicación al minuto de abrirla. Desde hace un mes me pasa y creí que con las últimas actualizaciones se arreglaría pero no. Spotify ...

RodrigoPalma

Roadie

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android 7.0 Spotify Crash

Hi Community, since i installed the Android Version 7.0 on my LG G5 device, Spotify crash, if i click on settings, my playlist, my profile and profiles from friends.Other things are doing well.Need help please.

Newbie

Hi Community,   since i installed the Android Version 7.0 on my LG G5 device, Spotify crash, if i click on settings, my playlist, my profile and profiles from friends. Other things are doing ...

RodrigoPalma

Roadie

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suggested songs wont leave me alone.

I'm on my android phone, trying to listen to my tunes and all of a sudden I'm getting suggested music that is soooo not mine. I just want to listen to my songs!I've messed with it a bit but it just won't let me listen to my stuff, come on Spotify, no...

Visitor

I'm on my android phone, trying to listen to my tunes and all of a sudden I'm getting suggested music that is soooo not mine. I just want to listen to my songs! I've messed with it a bit but it ju...

RodrigoPalma

Roadie

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded songs.

I just recently resubscribed to premium but when I try to download the songs on my ZTE obsidian it keeps telling me there's no memory left when I still have 70-80 MBs of space left. What do I do to get my songs to download? It says I have 84 left to ...

Newbie

I just recently resubscribed to premium but when I try to download the songs on my ZTE obsidian it keeps telling me there's no memory left when I still have 70-80 MBs of space left. What do I do to g...

RodrigoPalma

Roadie

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Superuser Contribution cannot log in from samsung mobile

Hi, I cannot log in to spotify from my phone because it says I am abroad and I need to update my location at spotify.com. I have at spotify.com that I live in Ireland but I cannot understand why this is not recongnised by my phone app (it was working...

Newbie

Hi, I cannot log in to spotify from my phone because it says I am abroad and I need to update my location at spotify.com. I have at spotify.com that I live in Ireland but I cannot understan...

RodrigoPalma

Roadie

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant Log In

I have typed in my username and password and it will not log into my account. I know I have the right username and password, but the screen just continues to say "Logging in..." but never actually logs in. Any ideas?

Newbie

I have typed in my username and password and it will not log into my account. I know I have the right username and password, but the screen just continues to say "Logging in..." but never actually lo...

RodrigoPalma

Roadie

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps deleting offline playlists

Currently using a galaxy note 4 and have been having issues with my playlists being deleted for months now, have tried fresh installs and re syncing on my end, nothing accomplished just keep losing my playlists.

Newbie

Currently using a galaxy note 4 and have been having issues with my playlists being deleted for months now, have tried fresh installs and re syncing on my end, nothing accomplished just keep losing m...

RodrigoPalma

Roadie

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium card doesn't work

Hi Guys,As I bought a 10€ Spotify Prwmium card 2 days ago, i entered the code. Then i got an E-Mail that my code was accepted and so on. Then i wanted to use the Premium functions but this also didn't work. I also tried to sign out and in again but t...

Newbie

Hi Guys, As I bought a 10€ Spotify Prwmium card 2 days ago, i entered the code. Then i got an E-Mail that my code was accepted and so on. Then i wanted to use the Premium functions but this also did...

RodrigoPalma

Roadie

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Can't play podcasts

Hello, I have the Spotify app on my cellphone and everything goes right except for the podcasts section. I "click" one podcast to listen and it simply doesn't do anything. Anyome who help me please?

Newbie

Hello, I have the Spotify app on my cellphone and everything goes right except for the podcasts section. I "click" one podcast to listen and it simply doesn't do anything. Anyome who help me please?

1051 Views

0 replies

2 likes

  • 1051 Views
  • 0 replies
  • 2 likes

listening to spotify thru my Onkyo TX-NR509

Hello,I have a spotify account that I access via Facebook. I would like to listen to Spotify thru my Onkyo TX-NR509 receiver. I have installed the Onkyo remote app on my phone. When I open Spotify on my Samsung Galaxy S7 app it is asking me for a use...

Casual Listener

Hello, I have a spotify account that I access via Facebook. I would like to listen to Spotify thru my Onkyo TX-NR509 receiver. I have installed the Onkyo remote app on my phone. When I open Spotify ...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

Lost downloaded playlists

After the latest update none of my songs are downloaded. Went in to listen to music at work today and nope... I have nothing downloaded. Now I have to try and remember to open it when I get home so they can all download again.

Newbie

After the latest update none of my songs are downloaded. Went in to listen to music at work today and nope... I have nothing downloaded. Now I have to try and remember to open it when I get home so t...

254 Views

0 replies

0 likes

  • 254 Views
  • 0 replies
  • 0 likes

I can't play music when I'm offline

Recently I got Premium, but when I go out of my house and start Spotify in the offline mode I can't play the music I downloaded. I have no idea what to do, because that was the main reason I changed to Premium, so I can listen to music wherever I'd b...

Newbie

Recently I got Premium, but when I go out of my house and start Spotify in the offline mode I can't play the music I downloaded. I have no idea what to do, because that was the main reason I changed ...

262 Views

0 replies

0 likes

  • 262 Views
  • 0 replies
  • 0 likes

Solved!! NO LIBRARY SHUFFLE OR PLAY OPTION!! You must be kidding me, this is a cancel-able offense

if they dont fix that soon i will cancel my subscription. ALL SHUFFLE is the most used feature in anyones music player. I mean really wtf. What idiot thought not to include that. It is standard in everything music player related. I mean the ipod's it...

Music Fan

if they dont fix that soon i will cancel my subscription. ALL SHUFFLE is the most used feature in anyones music player. I mean really wtf. What idiot thought not to include that. It is standard in ev...

jaimemery

Newbie

6429 Views

30 replies

5 likes

  • 6429 Views
  • 30 replies
  • 5 likes

Galaxy S7 Edge crashing

I am running spotify app on Galaxy S7 Edge. The app is constantly crashing and can't stop the track being played, skip or turn off the app. In some cases the volume can't be adjusted either. This happens every time I use the app after around 15 minut...

Newbie

I am running spotify app on Galaxy S7 Edge. The app is constantly crashing and can't stop the track being played, skip or turn off the app. In some cases the volume can't be adjusted either. This hap...

lucaat

Regular

596 Views

2 replies

0 likes

  • 596 Views
  • 2 replies
  • 0 likes

Lost an ability

I lost my ability to exit the app and still listen to music after I got premium. Please help me with this issue.

Casual Listener

I lost my ability to exit the app and still listen to music after I got premium. Please help me with this issue.

Hubo

Community Legend

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution Revert to sidebar menu

I really dont like moving the navigation menu to the bottom of the screen which takes a lot of space, preventing me from viewing songs and playlists. For my android phone, now I have the Android navigation bar, spotify navigation bar and then now pla...

Newbie

I really dont like moving the navigation menu to the bottom of the screen which takes a lot of space, preventing me from viewing songs and playlists. For my android phone, now I have the Android navi...

Colson18

Newbie

1189 Views

2 replies

3 likes

  • 1189 Views
  • 2 replies
  • 3 likes

Solved!! Playback "stops" after one song

Hi, i'm using Spotify Music 3.9.0.965 on a Sony Xperia Z5 Compact. When I play a song (doesn't matter if online or offline), the playback stops at the end of the song. But the play buttons is still a break sign. It has no impact pushing the play/brea...

Casual Listener

Hi,   i'm using Spotify Music 3.9.0.965 on a Sony Xperia Z5 Compact. When I play a song (doesn't matter if online or offline), the playback stops at the end of the song. But the play buttons i...

elisabel79

Casual Listener

5286 Views

8 replies

0 likes

  • 5286 Views
  • 8 replies
  • 0 likes