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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201451 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201451 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545658 Views

78 replies

3 likes

  • 545658 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453299 Views

571 replies

38 likes

Account
Free
  • 453299 Views
  • 571 replies
  • 38 likes

Pague un mes premiun y se suponia que el segundo era gratis lo que no fue verdada

Hace un mes hubo una promoción de paga un mes premiun y el segundo es gratis, lo que nunca paso, ya paso el mes pagado y el mes gratis no funciono porque mi cuenta volvió a ser con anuncios, eso en mi pais es publicidad engañosa y es demandable den s...

Visitor

Hace un mes hubo una promoción de paga un mes premiun y el segundo es gratis, lo que nunca paso, ya paso el mes pagado y el mes gratis no funciono porque mi cuenta volvió a ser con anuncios, eso en m...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Music downloaded not recognized

Spotify went offline and when i singed in all my downloaded music, storaged in the external memory its not.in spotify. Instead of there it lookz for the music in the internal memory.. how can I do to make spotify rocognize the downloaded music in the...

Newbie

Spotify went offline and when i singed in all my downloaded music, storaged in the external memory its not.in spotify. Instead of there it lookz for the music in the internal memory.. how can I do to...

MartinStoichkov

Community Legend

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Sound quality and level change half a second into song

So this is an issue I have been having for quite some time with Spotify. I love to listen to my music at an unreasonably high level and whenever I choose a song on Spotify about half a second into the song you can hear the volume level and the qualit...

Casual Listener

So this is an issue I have been having for quite some time with Spotify. I love to listen to my music at an unreasonably high level and whenever I choose a song on Spotify about half a second in...

516 Views

0 replies

0 likes

  • 516 Views
  • 0 replies
  • 0 likes

Storage option doesn't appear

I'm currently using spotify version 7.2 and my android is 5.1 lolipop. When I go to settings the option just doesn't appear. I've checked the sd card and it has 12GB available. Doesn anybody know why this happens? Is it because my android is outdated...

Newbie

I'm currently using spotify version 7.2 and my android is 5.1 lolipop. When I go to settings the option just doesn't appear. I've checked the sd card and it has 12GB available. Doesn anybody know why...

MartinStoichkov

Community Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Solved!! Application Slow response, twitchy stutter playback

Hello, I'm having troubles with the app installed on my tablet since the beginning of the week : - Actions like next/previous or setting the volume are very slow to be performed. - When I try to navigate into current track, the sound quickly become t...

Casual Listener

Hello,   I'm having troubles with the app installed on my tablet since the beginning of the week :   - Actions like next/previous or setting the volume are very slow to be performed. &n...

patatajj

Casual Listener

1873 Views

6 replies

0 likes

  • 1873 Views
  • 6 replies
  • 0 likes

Downloads deleted

Hi,I'm a spotify premium user and had downloaded some playlists on my Samsung Galaxy S6 edge in order to to listen to to my music when I'm offline. Unfortunately my downloads are being deleted automatically. I don't want to to download all my albums ...

Visitor

Hi, I'm a spotify premium user and had downloaded some playlists on my Samsung Galaxy S6 edge in order to to listen to to my music when I'm offline. Unfortunately my downloads are being deleted au...

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

Wheres my artists list and albums?

Just one simple question, Why did they remove my library?! You can find some going to favorites but it does not show all my albums, and what about my artist list! I wanna listen by artists. What were they thinking? They have a lot of complaints on th...

Regular

Just one simple question, Why did they remove my library?!   You can find some going to favorites but it does not show all my albums, and what about my artist list! I wanna listen by...

jdubintexas

Casual Listener

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Amazon TV Spotify doesn't search Artist field

Just got an Amazon FireTV thing. I got it because Spotify has refused to update their Roku app, for reasons that I will go ahead and say are, well, fair enough... Anyway, I just tried to do a few searches in FireTV Spotify app, and to my dismay, the ...

Casual Listener

<passiveagressive> Just got an Amazon FireTV thing. I got it because Spotify has refused to update their Roku app, for reasons that I will go ahead and say are, well, fair enough...   A...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

Music help

Why do my songs keep cutting out after only a few seconds of playing

Newbie

Why do my songs keep cutting out after only a few seconds of playing

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

Where is my library?!

Thats what I would like to after the new update, are you serious?!

Regular

Thats what I would like to after the new update, are you serious?!

jdmartin66

Regular

506 Views

3 replies

0 likes

  • 506 Views
  • 3 replies
  • 0 likes

Missing Library

Hey guys, I just had a question and was wondering if I could get some help. After my phone downloaded the latest update, it took the library category out and replaced it with a category called "me". I click on it and it shows the songs I've downloade...

Casual Listener

Hey guys, I just had a question and was wondering if I could get some help. After my phone downloaded the latest update, it took the library category out and replaced it with a category called "me". ...

nmcelroy906

Newbie

1077 Views

3 replies

2 likes

  • 1077 Views
  • 3 replies
  • 2 likes

When using chromecast with phone or google home, playback registering as account in use elsewhere.

When switching between using my phone, google pixel, and my google home to playback music from spotify i get the error that my device is currently being used elsewhere. this prevents me from playing any music on either for an indeterminiate amount of...

Newbie

When switching between using my phone, google pixel, and my google home to playback music from spotify i get the error that my device is currently being used elsewhere. this prevents me from playing ...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

[Android][Other] Application Crash

I recently updated to the latest version of Spotify (v7.1.01025 armV7) on my android device (Samsun s7 Edge) and the application keeps on crashing - i.e. freezes, doesn't respond to changing music on lock screen, or just crashes. I've tried force clo...

Newbie

I recently updated to the latest version of Spotify (v7.1.01025 armV7) on my android device (Samsun s7 Edge) and the application keeps on crashing - i.e. freezes, doesn't respond to changing music on...

480 Views

0 replies

3 likes

Android
Other
  • 480 Views
  • 0 replies
  • 3 likes

Spotify App for Gear S3

When trying to stream from my Gear S3 without my phone nearby, I need to go into the Gear S3, change the mobile network to "Always On", then go back into the Spotify app, and choose "Stream over LTE/3G". Is there a way to just allow the app to stream...

Casual Listener

When trying to stream from my Gear S3 without my phone nearby,  I need to go into the Gear S3, change the mobile network to "Always On", then go back into the Spotify app, and choose "Stream ove...

user-removed

Not applicable

668 Views

1 replies

0 likes

Android
  • 668 Views
  • 1 replies
  • 0 likes

Spotify without wifi

Can't listen music if i dont have wifi

Newbie

Can't listen music if i dont have wifi

PilotAC

Community Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Spotify payed via usb

Are you able to play spotify via usb? Such as connecting your android phone through USB port to a car stereo or speakers? If so do you need to change settings?

Newbie

Are you able to play spotify via usb? Such as connecting your android phone through USB port to a car stereo or speakers? If so do you need to change settings?

304 Views

0 replies

0 likes

  • 304 Views
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Volume problem using spotify connect

Im using spotify on my google pixel and everytime i try to change the volume in spotify app, the volume drops to minimum and ive got to turn it back up again. It only happens when connected to sonos. If just listening to music on phone then theres no...

Newbie

Im using spotify on my google pixel and everytime i try to change the volume in spotify app, the volume drops to minimum and ive got to turn it back up again. It only happens when connected to sonos....

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes

Superuser Contribution Honor 7 Lite Lockscreen problem

Im using Honor 7 lite as you saw by the title. But my issue isn't lockscreen controls but artwork. Theres only name of the song and artist and controls, no artwork. My friend has the same phone and he has the artwork with spotify, i have asked him bu...

Newbie

Im using Honor 7 lite as you saw by the title. But my issue isn't lockscreen controls but artwork. Theres only name of the song and artist and controls, no artwork. My friend has the same phone and h...

RodrigoPalma

Roadie

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audio problems

Once I start a playlist the audio quality is really good as Spotify premium said it was, but after a minute the audio reduce and get really bad like really low and all the audio settings does not work. Like if the Spotify premium audio settings does ...

Newbie

Once I start a playlist the audio quality is really good as Spotify premium said it was, but after a minute the audio reduce and get really bad like really low and all the audio settings does not wor...

RodrigoPalma

Roadie

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution One Local File Will Not Download

Hi, I have been able to sucessfully download and sync two local albums from my laptop to my android device. I am now trying to sync a song I downloaded from the web (Ain't Nobody Got Time for That by Sweet Brown). It's showing up on both devices. It ...

Visitor

Hi, I have been able to sucessfully download and sync two local albums from my laptop to my android device. I am now trying to sync a song I downloaded from the web (Ain't Nobody Got Time for That by...

RodrigoPalma

Roadie

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes