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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387356 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8040 Views

0 replies

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Offline playlists deleting once they are downloaded

Hi,I have recently purchased a new Android phone and it keeps logging me out of Spotify Premium and also deleting my offline playlists as soon as they are downloaded. I have tried removing Spotify data and reinstalling the app and this hasn't helped....

Newbie

Hi, I have recently purchased a new Android phone and it keeps logging me out of Spotify Premium and also deleting my offline playlists as soon as they are downloaded. I have tried removing Spotify ...

296 Views

0 replies

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Unable to download music

Hi i decided to get a premium account again to see if i will now be able to download again music but to my dismay im still unable to download. It still prompts that i need to go to settings and "switch on download using cellular data" even though tha...

Casual Listener

Hi i decided to get a premium account again to see if i will now be able to download again music but to my dismay im still unable to download. It still prompts that i need to go to settings and "swit...

413 Views

0 replies

0 likes

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Mobile data being used when playing music downloaded onto Samsung S7

I received a notification from my cellular provider that I had gone over my data limit this month. This was odd because I'm always careful with my data and I always save music to my phone with Spotify and only ever stream when on wifi. Spotify has us...

Casual Listener

I received a notification from my cellular provider that I had gone over my data limit this month. This was odd because I'm always careful with my data and I always save music to my phone with Spotif...

463 Views

0 replies

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Solved!! Solution: No Storage Area Found

UPDATED: 3/20/2016. SEE BOTTOM OF POST. Good Morning my Fellow Music Lovers, I've ran into the Infamous "no storage area found, and after a chat with support, met no resolution... So since I can't let a problem go, I decided to get to the bottom of t...

Regular

UPDATED: 3/20/2016. SEE BOTTOM OF POST.   Good Morning my Fellow Music Lovers,    I've ran into the Infamous "no storage area found, and after a chat with support, met no resolutio...

ScooterH

Casual Listener

48731 Views

44 replies

14 likes

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Spotify Deleting My Playlists

Over the past week I have went onto the Spotify App on my Nexus 6P to realise that the playlists that I have created have been deleted. This has happened 3 times this week and there seems to be 2 day intervals between when it happens. It is very anno...

Newbie

Over the past week I have went onto the Spotify App on my Nexus 6P to realise that the playlists that I have created have been deleted. This has happened 3 times this week and there seems to be 2 day...

504 Views

0 replies

0 likes

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Song not available.

I'm connected to WiFi although whenever I try and play a song I get an error message "song not available."Incredibly frustrating.

Newbie

I'm connected to WiFi although whenever I try and play a song I get an error message "song not available." Incredibly frustrating.

288 Views

0 replies

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Song still shows up

I have a Samsung Galaxy 7 Edge. After I log out the last played song still shows up on my screen in "sleep mode " I have to restart my phone exchange to get it to go away. Any solutions?

Newbie

I have a Samsung Galaxy 7 Edge. After I log out the last played song still shows up on my screen in "sleep mode " I have to restart my phone exchange to get it to go away. Any solutions?

313 Views

0 replies

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Spotify app verschiebbar machen

Warum lässt sich die App von spotify nicht auf eine sd Karte verschieben. Interner Speicher ist immer rar und spotify verbraucht enorm viel Speicherplatz. Jetzt habe ich mein Tablett extra um 128 GB erweitert Und kann spotify immer noch nicht nutzen.

Casual Listener

Warum lässt sich die App von spotify nicht auf eine sd Karte verschieben. Interner Speicher ist immer rar und spotify verbraucht enorm viel Speicherplatz. Jetzt habe ich mein Tablett extra um 128 GB ...

486 Views

0 replies

0 likes

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Not getting notification for new music

I have never gotten any notification for new music from any of the artists I follow, and I have the setting turned on.

Newbie

I have never gotten any notification for new music from any of the artists I follow, and I have the setting turned on.

MartinStoichkov

Community Legend

413 Views

1 replies

0 likes

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Premium

I got Premium account.Using Android smartphone i can listen an album only random...is it true?

Casual Listener

I got Premium account. Using Android smartphone i can listen an album only random...is it true?

OviiiOne

Community Legend

377 Views

1 replies

0 likes

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Solved!! $0.99 3 month 0remium after 7 day trial?

Hey.I'm wondering if I can get the 3 months for $0.99 thing after activatimg the 6 day trial. The promo page says its for people who haven't tried premium before, not sure if the 7 day trial counts. Any help appreciated:)

Regular

Hey. I'm wondering if I can get the 3 months for $0.99 thing after activatimg the 6 day trial. The promo page says its for people who haven't tried premium before, not sure if the 7 day trial counts...

elcheno1123

Casual Listener

2770 Views

12 replies

1 likes

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Spotify not showing up android auto

Hi everyone, I plug my phone into my car to start android auto and the only thing that pops up under music is google music or mlb at bat. Spotify is not showing up. I can play it on bluetooth but then it doesn't show the name of the song and I have t...

Newbie

Hi everyone,   I plug my phone into my car to start android auto and the only thing that pops up under music is google music or mlb at bat. Spotify is not showing up.   I can play it on...

lexw

Newbie

1496 Views

1 replies

1 likes

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Random suggested songs

Why am I getting random song when i play an artist album.I tried creating larger playlist and I still give me unwanted suggeted song.It doesn't happen all the time to all artist albums, but it just shows up on "Up Next On shuffle".I've played artist ...

Newbie

Why am I getting random song when i play an artist album. I tried creating larger playlist and I still give me unwanted suggeted song. It doesn't happen all the time to all artist albums, but it ju...

244 Views

0 replies

0 likes

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(Android) Still downloding music ando full memory

Hello i have a problemMy application is still downloading files and my memory is full. I tried to deactivate the collaborative and public lists making them private, but every time I reconnect ,the downloads in the background continue. I speak of Two ...

Newbie

Hello i have a problem My application is still downloading files and my memory is full. I tried to deactivate the collaborative and public lists making them private, but every time I reconnect ,the ...

Jon_UK

Roadie

1097 Views

1 replies

0 likes

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My music stops

Hello, I would like to know how to solve this.It happens when I select a song and lock my phone. The song stops and even the pattern keyboard and spotify player begin to blink.I tried to log out, uninstall the application correctly, reinstall it and ...

Casual Listener

Hello, I would like to know how to solve this. It happens when I select a song and lock my phone. The song stops and even the pattern keyboard and spotify player begin to blink. I tried to log out,...

t3685

Regular

515 Views

2 replies

1 likes

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Eigene gekaufte Musik?!

Nabend! Hab jetzt Premium und schon fleißig meine Playlist zusammengestellt. Allerdings stehe ich vor dem Problem, das ich auf meinem Android Spotify nicht meine extra z. B. auf Amazon gekaufte Musik in die Playlist einfügen kann. Auf dem Desktop fun...

Casual Listener

Nabend!   Hab jetzt Premium und schon fleißig meine Playlist zusammengestellt. Allerdings stehe ich vor dem Problem, das ich auf meinem Android Spotify nicht meine extra z. B. auf Amazon gekau...

513 Views

0 replies

0 likes

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Marantz 610 and Spotify App issue

Hi,I have just subscribed to Spotify Premium. Works great on my Desktop and on my phone but when I try to use the Andriod Spotify all to play a Playlist from my phone through my Marantz CR610 system (on which I have logged my Spotify account and conn...

Casual Listener

Hi, I have just subscribed to Spotify Premium. Works great on my Desktop and on my phone but when I try to use the Andriod Spotify all to play a Playlist from my phone through my Marantz CR610 syste...

1391 Views

0 replies

0 likes

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Redesign the Android app to fit the Material Design Guidelines

The app on my android don't open very often. It takes forever, if at all, for it to come up. I can't access any of my music, searches, or anything. Seriously considering dropping it! Works great, when it works!

Newbie

The app on my android don't open very often. It takes forever, if at all, for it to come up. I can't access any of my music, searches, or anything. Seriously considering dropping it! Works great, whe...

312 Views

0 replies

0 likes

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