Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118794 Views

27 replies

4 likes

  • 118794 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239629 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239629 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600509 Views

79 replies

3 likes

  • 600509 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492943 Views

581 replies

42 likes

Account
Free
  • 492943 Views
  • 581 replies
  • 42 likes

Spotify playlist is continously deleted

I have a playlist with around 360 songs,I always set the download function on,but, on a daily basis, the playlist disappears and I have to go to the playlist recovery page. The worst thing is that everytime, I have to re-download the 4 GB of music to...

Newbie

I have a playlist with around 360 songs,I always set the download function on,but, on a daily basis, the playlist disappears and I have to go to the playlist recovery page. The worst thing is that ev...

BroTRex

Newbie

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Solved!! Android Auto - always no internet connection is shown

Dear community, dear support,I'm using Android Auto on my Skoda Infotainment Columbus System (Hardware H50, Software 315) connected to an Samsung S6 device (Android 6.0.1). Unfortunately it is not possible to go online. Always the message "No interne...

Music Fan

Dear community, dear support, I'm using Android Auto on my Skoda Infotainment Columbus System (Hardware H50, Software 315) connected to an Samsung S6 device (Android 6.0.1). Unfortunately it is not ...

Esox

Newbie

37019 Views

8 replies

0 likes

android auto
no connection
offine
  • 37019 Views
  • 8 replies
  • 0 likes

Android does not save to SD card; wasting 5GB of disk space!!!

Tried this already: [Android] Spotify doesn`t save to SD card by Community Manager Rorey ‎2016-03-15 12:40 PM - edited (8,908 Views) If Spotify seems unable to save offline music to the SD card or you receive an error message that says "Disk is full"...

Casual Listener

Tried this already:    [Android] Spotify doesn`t save to SD card by Community Manager Rorey ‎2016-03-15 12:40 PM - edited (8,908 Views) If Spotify seems unable to save offline music to th...

721 Views

0 replies

1 likes

  • 721 Views
  • 0 replies
  • 1 likes

Solved!! HTC One M8 - Unabkle to save to SD card

I have read about a number of contributors not being able to do thisHaving tried all the options suggested -it appears the spotify app on my phone simply has a serious allergic reaction to my ad card HTC One M816gb with 1gb free32gb sd card with , fo...

Casual Listener

I have read about a number of contributors not being able to do this Having tried all the options suggested -it appears the spotify app on my phone simply has a serious allergic reaction to my ad ...

Saida102

Newbie

22103 Views

34 replies

0 likes

htc one m8 save sd card
  • 22103 Views
  • 34 replies
  • 0 likes

Vodafone

Ho un'offerta con la Vodafone con la quale prevede 12 mesi di abbonamento a spotify premium (spotify gold) iniziato il 23/04/2016 e oggi 25/11/2016 non mi fa collegare il mio account al servizio premium.

Newbie

Ho un'offerta con la Vodafone con la quale prevede 12 mesi di abbonamento a spotify premium (spotify gold) iniziato il 23/04/2016 e oggi 25/11/2016 non mi fa collegare il mio account al servizio prem...

ndrededu

Regular

3783 Views

13 replies

2 likes

  • 3783 Views
  • 13 replies
  • 2 likes

Solved!! Application crashing when liking a daily mix music on android

Hi, I' m using spotify on my google nexus 6p, i have the latest nougat version (7.1.1), the spotify version is the (7.2.0.1250 armV7) which is also the latest one avaible on google store. The issue occured when i'm using the daily mix feature. So: 1....

Casual Listener

  Hi,  I' m using spotify on my google nexus 6p, i have the latest nougat version (7.1.1), the spotify version is the (7.2.0.1250 armV7) which is also the latest one avaible on google sto...

MartinStoichkov

Community Legend

630 Views

1 replies

0 likes

  • 630 Views
  • 1 replies
  • 0 likes

Problems logging in with android

I have the following problem: today I bought my account premiun and I can not log me from the mobile device, but if from the website and from the windows application

Visitor

I have the following problem: today I bought my account premiun and I can not log me from the mobile device, but if from the website and from the windows application

ErikG

Roadie

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Music stops after playing the radio awhile

I use the Spotify radio to help my siblings with ASD sleep at night after I had previously used a playlist but due to it's repetitive nature (duh it's a playlist) it wouldn't help them sleep anymore. The radio helps alot when it's playing (well actua...

Newbie

I use the Spotify radio to help my siblings with ASD sleep at night after I had previously used a playlist but due to it's repetitive nature (duh it's a playlist) it wouldn't help them sleep anymore....

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

Solved!! Unabled to login without facebook on my galaxy tabs

HelloI got a new tabs and when i try to login on the android application with my user/password, i got an error message that say me i doesn't have any account linked to this facebook account. So my spotify is doesn't linked to any facebook and i doesn...

Casual Listener

Hello I got a new tabs and when i try to login on the android application with my user/password, i got an error message that say me i doesn't have any account linked to this facebook account. S...

Quepa

Roadie

1068 Views

6 replies

0 likes

  • 1068 Views
  • 6 replies
  • 0 likes

Favorites tab is a mess. How to get all the saved songs in a list?

How can I actually get a list of all my songs?Not long ago, the "Songs" list under the library tab used to show ALL of your saved songs. Now, the songs list only shows songs that have been saved individually. If you favorite an album, the album is do...

Casual Listener

How can I actually get a list of all my songs? Not long ago, the "Songs" list under the library tab used to show ALL of your saved songs. Now, the songs list only shows songs that have been saved ...

462 Views

0 replies

0 likes

  • 462 Views
  • 0 replies
  • 0 likes

Losing all downloaded songs after external SD quick disconnect

I have a Zenfone 2 with an external SD card in it and I always save my downloaded songs there. Sometimes my SD card disconnects and reconnects (I believe it's an android issue as I tested my SD card on my laptop with no flaws). When it's connected ag...

Casual Listener

I have a Zenfone 2 with an external SD card in it and I always save my downloaded songs there. Sometimes my SD card disconnects and reconnects (I believe it's an android issue as I tested my SD card ...

sidneydemoraes

Casual Listener

696 Views

3 replies

0 likes

  • 696 Views
  • 3 replies
  • 0 likes

Não consigo baixar

Sou assinante Premium, é possível baixar músicas para elas ficarem na pasta PLAY MUSIC do próprio aparelho, ou só fica armazenado no próprio aplicativo SPOTIFY?

Casual Listener

Sou assinante Premium, é possível baixar músicas para elas ficarem na pasta PLAY MUSIC do próprio aparelho, ou só fica armazenado no próprio aplicativo SPOTIFY?

Pros

Casual Listener

545 Views

2 replies

0 likes

  • 545 Views
  • 2 replies
  • 0 likes

Solved!! Pop & Crackle on Pixel LS 2105 using Android App

Reporting Android app issus on Pixel LS 2015 Brief description of the issue:2015 Google Pixel LS, Spotify Android app has continuous pop and crackle (about once a second) out of the Pixel's headphone jack. No pop/crackle when using the Spotify web ap...

Casual Listener

Reporting Android app issus on Pixel LS 2015   Brief description of the issue: 2015 Google Pixel LS, Spotify Android app has continuous pop and crackle (about once a second) out of the Pixel'...

Jmurrayil

Casual Listener

1075 Views

3 replies

0 likes

  • 1075 Views
  • 3 replies
  • 0 likes

Solved!! Mediacontroller on lockscreen disappearing after inactivity

Hi, I've been using Spotify Premium for a few months now but what has been bothering me since the start is an issue with the media controller on the lock screen. If I leave Spotify in the background after listening to music, the mediacontroller will ...

Visitor

Hi,   I've been using Spotify Premium for a few months now but what has been bothering me since the start is an issue with the media controller on the lock screen. If I leave Spotify in the ba...

user-removed

Not applicable

1075 Views

1 replies

0 likes

  • 1075 Views
  • 1 replies
  • 0 likes

Android New Design

Hi Thanx for taking the timeI recently moved back from Peru to the United States when u moved i made a Peruvian Spotify account and a few weeks ago got the new Android app design (Menu on bottom not at side) now I'm back in the US and made a new Spot...

Newbie

Hi Thanx for taking the time I recently moved back from Peru to the United States when u moved i made a Peruvian Spotify account and a few weeks ago got the new Android app design (Menu on bottom ...

535 Views

0 replies

0 likes

  • 535 Views
  • 0 replies
  • 0 likes

i can't get premium

I've been wanting to get Spotify for 99cents and it doesn't accept my card and I've used several... does anyone know what I could do about this?

Newbie

I've been wanting to get Spotify for 99cents and it doesn't accept my card and I've used several... does anyone know what I could do about this?

MartinStoichkov

Community Legend

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Can't play local files on Android phone

So basically I put my local files onto my Spotify playlist (the playlist is already downloaded on my phone) on my laptop, with both my phone (which is a Samsung Galaxy S7 Edge, if that helps) and my laptop on the same Wi-Fi connection as was required...

Newbie

So basically I put my local files onto my Spotify playlist (the playlist is already downloaded on my phone) on my laptop, with both my phone (which is a Samsung Galaxy S7 Edge, if that helps) an...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Spotify pauses the song while i am listening my downloaded songs.

Hi dear friends. My problem is the spotify pauses the songs while i am listening my downloaded songs. I push the play button then OK but it happens almost everyday. I am using Sony Xperia X. Thanks in advance!

Newbie

Hi dear friends. My problem is the spotify pauses the songs while i am listening my downloaded songs. I push the play button then OK but it happens almost everyday. I am using Sony Xperia X. Thanks i...

259 Views

0 replies

0 likes

  • 259 Views
  • 0 replies
  • 0 likes

Account problems

Cant login my spotify account, And i cant send a new password too my email. Its says Im Not linked too a active spotify account. But Im still paying the spotify bill 9,99 euro. I lost my telephone So i want spotify on my new telephone. Where can I ca...

Newbie

Cant login my spotify account, And i cant send a new password too my email. Its says Im Not linked too a active spotify account. But Im still paying the spotify bill 9,99 euro. I lost my telephone So...

Quepa

Roadie

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Solved!! Pay refused

Hi. I want to swich to premium but my payment is refused. Although I try to form different accounts and credit cards, it still gives the same error. ( Oops! Sorry looks like you credit card company is having a bad day.) What should I do?

Casual Listener

Hi. I want to swich to premium but my payment is refused. Although I try to form different accounts and credit cards, it still gives the same error. ( Oops! Sorry looks like you credit card company i...

MartinStoichkov

Community Legend

947 Views

3 replies

0 likes

  • 947 Views
  • 3 replies
  • 0 likes