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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376165 Views

541 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7555 Views

0 replies

7 likes

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  • 7 likes

How can I download my offline local music from my phone

So pretty much I had local music in my PC and I offline downloaded it in my phone in a playlist. Long story short I formatted my PC and lost all the local music and thought I lost it from Spotify since it disappeared from the desktop client (obviousl...

Casual Listener

So pretty much I had local music in my PC and I offline downloaded it in my phone in a playlist. Long story short I formatted my PC and lost all the local music and thought I lost it from Spotify sin...

FireTendencies

Casual Listener

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

How deactivate random mode

Hi all !I have a Premium account and cannot deactivate random/aleatory mode on my Samsung (Android). No problems with PC or iPad... Any comment about?Thanks !

Regular

Hi all ! I have a Premium account and cannot deactivate random/aleatory mode on my Samsung (Android). No problems with PC or iPad... Any comment about? Thanks !

ITConseil

Newbie

490 Views

2 replies

0 likes

  • 490 Views
  • 2 replies
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Solved!! offline playlist keep redownloading

I have premium subscription, but i can't play offline. i have hundreds of songs, once i've finished downloading, i go offline and i can't play the downloaded song. i figure it out that when i press download button on a playlist, it start downloading,...

Newbie

I have premium subscription, but i can't play offline. i have hundreds of songs, once i've finished downloading, i go offline and i can't play the downloaded song. i figure it out that when i press d...

wingshq

Community Legend

1312 Views

1 replies

0 likes

  • 1312 Views
  • 1 replies
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Chromecast audio problems

I've just purchased a Google ChromeCast Audio "puck". Working perfectly with TuneIn radio but a disaster with Spotify. It constantly drops out when casting from my Android tablet. Sound stutters and sometimes the cast device goes MIA from the tablet ...

Newbie

I've just purchased a Google ChromeCast Audio "puck". Working perfectly with TuneIn radio but a disaster with Spotify. It constantly drops out when casting from my Android tablet. Sound stutters and ...

thinkjason

Newbie

1478 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Songs don't want start

Hi guys!I pay each month to be premium for listen the music without the Wi-Fi, but since few days some of the songs just don't want start without. It's maybe 1/4 of my playlist who doesn't work and it's really annoying because I paid for that! And I ...

Casual Listener

Hi guys! I pay each month to be premium for listen the music without the Wi-Fi, but since few days some of the songs just don't want start without. It's maybe 1/4 of my playlist who doesn't work and...

mollymaya3

Casual Listener

403 Views

2 replies

0 likes

  • 403 Views
  • 2 replies
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Chromecast Stops Audio

Phone: Pixel XL Android 7.1.1For some reason after about 1 minute of the song playing on the Chromecast or Chromecast Audio it stops the audio. I'll go back into the app and it still says the song is playing even though the sound definitely stops. It...

Casual Listener

Phone: Pixel XL Android 7.1.1 For some reason after about 1 minute of the song playing on the Chromecast or Chromecast Audio it stops the audio. I'll go back into the app and it still says the son...

958 Views

0 replies

2 likes

audio playback
Chromecast Android
chromecast audio
nougat
pixel
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Settings change after power down

I turn my phone off when I'm at work. Every day, when I turn it back on, Spotify has switched my storage preference from SD card to internal storage, and switched my saved songs from download to not. I have to re download over a thousand songs EVERY ...

Newbie

I turn my phone off when I'm at work. Every day, when I turn it back on, Spotify has switched my storage preference from SD card to internal storage, and switched my saved songs from download to not....

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes

Can't download songs/albums for offline use

Just got a new Google pixel XL, had Spotify on my galaxy note 4, with a vast library both downloaded and not. Obviously I am a premium member if you didn't already know. Got rid of the note, got the pixel, signed into my account and tried to download...

Newbie

Just got a new Google pixel XL, had Spotify on my galaxy note 4, with a vast library both downloaded and not. Obviously I am a premium member if you didn't already know. Got rid of the note, got the ...

433 Views

0 replies

0 likes

  • 433 Views
  • 0 replies
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Solved!! Shuffle on android doesnt work , but on pc works fine.

So , i recently got from google play music to spotify. Made same playlist , like on google account , like 630 songs. So , when i press shuffle on pc , it works fine , random songs from whole playlist, but when i shuffle from android , it just shuffle...

Newbie

So , i recently got from google play music to spotify. Made same playlist , like on google account , like 630 songs. So , when i press shuffle on pc , it works fine , random songs from whole playlist...

Zuzakon

Music Fan

517 Views

1 replies

0 likes

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  • 1 replies
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Song restarts when it has played aprox 70%

I noticed it when I used Spotify connect to my Heos. Then I disconnected it and played the song in my phone but still the same problem. Tried another playlist with different songs and at one song it happened again.I use a Samsung S6.What can cause th...

Newbie

I noticed it when I used Spotify connect to my Heos. Then I disconnected it and played the song in my phone but still the same problem. Tried another playlist with different songs and at one song it ...

439 Views

0 replies

2 likes

  • 439 Views
  • 0 replies
  • 2 likes

Spotify on Samsung S7 flat gets phone extremly HOT

I play music and leave my cell phone at Standby, after a few minutes the cell gets too hot.This happens independently if the phone is listening to music online or offline.My cellphone is a samsung SM-G930F with android 6.0.1.

Casual Listener

I play music and leave my cell phone at Standby, after a few minutes the cell gets too hot. This happens independently if the phone is listening to music online or offline. My cellphone is a samsun...

266 Views

0 replies

0 likes

  • 266 Views
  • 0 replies
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This song is not available.

Hey. I get "this song is not available" on a great deal of my playlist. Also when I search for..example wasted years in search mode and hit the somg for playback the same message comes up. Any ideas? I don't want to delete and install again since I h...

Visitor

Hey. I get "this song is not available" on a great deal of my playlist. Also when I search for..example wasted years in search mode and hit the somg for playback the same message comes up. Any ideas?...

user-removed

Not applicable

436 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Didnt get an email with yearly most listened to songs

Hi everyone,My roommates were comparing the emails they got about their year on spotify. It included their most popular artists, songs, etc. I'd really like to see my own records as well, but I never received an email from spotify. I checked my accou...

Visitor

Hi everyone, My roommates were comparing the emails they got about their year on spotify. It included their most popular artists, songs, etc. I'd really like to see my own records as well, but I n...

user-removed

Not applicable

645 Views

4 replies

0 likes

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  • 4 replies
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Occasionally losing offline files and have to redownload

I only have 2 devices that has offline files. ( 1 iPhone and 1 Android DAP)but I do stream from another 1 laptop ( work ) , 1 desktop ( home ) , another iPad ( home ). Of course I didn't stream all of them at the same time. Pls advise. Thanks.

Regular

I only have 2 devices that has offline files. ( 1 iPhone and 1 Android DAP) but I do stream from another 1 laptop ( work ) , 1 desktop ( home ) , another iPad ( home ).    Of course I di...

snip3r

Regular

527 Views

2 replies

0 likes

  • 527 Views
  • 2 replies
  • 0 likes

Feature Request: Sort all titles by Date added

Device: S7 on Android 6.01 I have one feature request that I really really would like to see in spotify: When choosing Playlist > All Titles let us sort these titles by Date added That´s analogue to what you already do in the 'Songs' library. So, all...

Regular

Device: S7 on Android 6.01  I have one feature request that I really really would like to see in spotify:  When choosing Playlist > All Titles let us sort these titles by Date adde...

akumaryu

Regular

811 Views

1 replies

0 likes

all titles
date added
playlists. android
  • 811 Views
  • 1 replies
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Músicas cortadas

Minhas músicas simplesmente estão cortadas, boa parte das músicas que eu baixo para ouvir offline, ficam no máximo 30 segundos e ficam mudas.

Newbie

Minhas músicas simplesmente estão cortadas, boa parte das músicas que eu baixo para ouvir offline, ficam no máximo 30 segundos e ficam mudas.

538 Views

0 replies

0 likes

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Weird behaviour since uptade to 7.1.0.1025 armV7

Hello guys,my app recently got updated and since than everything is really messed up.So at first i was a little bit confused about the new "me" tab and that i couldnt find anything like artists/songs or albums. By the time i figured out it is in me /...

Casual Listener

Hello guys, my app recently got updated and since than everything is really messed up. So at first i was a little bit confused about the new "me" tab and that i couldnt find anything like artists/s...

pacylap

Casual Listener

889 Views

2 replies

3 likes

  • 889 Views
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Downloaded Songs and Artists

Hello, The new interfase is terrible, can you please tell me how to separate the music is downloaded into different artists? What it shows is the artist I am following and when I click on them it leads me to their online page including the all their ...

Newbie

Hello,   The new interfase is terrible, can you please tell me how to separate the music is downloaded into different artists?  What it shows is the artist I am following and when I clic...

347 Views

0 replies

1 likes

  • 347 Views
  • 0 replies
  • 1 likes

Search button on android

Hi,Could you please explain me where is the new search button. All the menus have dissapeared with the newest update.Very confusing new layout...

Newbie

Hi, Could you please explain me where is the new search button. All the menus have dissapeared with the newest update. Very confusing new layout...

MartinStoichkov

Community Legend

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes