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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 851285 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 851285 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17280 Views
  • 3 replies
  • 0 likes
  • 17280 Views
  • 3 replies
  • 0 likes

Is there an x86 android apk for spotify, and if so where can I find it?

Is there an x86 version of android apk manual install available somewhere? I only find for arm on Spotify.com (and elsewhere on the web). Now that the Spotify Android SDK supports x86 I think it would be a good idea to supply an x86 version of the ma...

  • Gig Goer
  • Is there an x86 version of android apk manual install available somewhere? I only find for arm on Spotify.com (and elsewhere on the web). Now that the Spotify Android SDK supports x86 I think it woul...
  • 1883 Views
  • 0 replies
  • 0 likes
  • 1883 Views
  • 0 replies
  • 0 likes

Playing local files on Android

Can anyone help please ? It looks like my music files on my PC have automatically become 'Local' files, which i can see in my desktop Spotify app, because all files in the 'Music' folder are automatically 'local'. So far so good. In order to see thes...

  • Casual Listener
  • Can anyone help please ? It looks like my music files on my PC have automatically become 'Local' files, which i can see in my desktop Spotify app, because all files in the 'Music' folder are automati...
  • TonyHarris806
  • Casual Listener
  • 710 Views
  • 2 replies
  • 0 likes
  • local files
  • 710 Views
  • 2 replies
  • 0 likes

Listen to local files on Android App?

I am having an issue listening to local files on my phone. An artist I love just released and album and I bought it from Amazon, however I don't want to use their app to listen to the songs. I have added the whole album to a playlist on my desktop, a...

  • Casual Listener
  • I am having an issue listening to local files on my phone. An artist I love just released and album and I bought it from Amazon, however I don't want to use their app to listen to the songs. I have a...
  • user-removed
  • Not applicable
  • 412 Views
  • 6 replies
  • 0 likes
  • 412 Views
  • 6 replies
  • 0 likes

Problems playing downloaded music

Hi,I am using a OnePlus X device with Android version 5.1.1. and Oxygen Version 2.2.1-X.I am using Spotify Premium for as long as I can remember without any problems untill a month ago.-My downloaded songs (Green Mark is there) won't play anymore. Ju...

  • Casual Listener
  • Hi, I am using a OnePlus X device with Android version 5.1.1. and Oxygen Version 2.2.1-X. I am using Spotify Premium for as long as I can remember without any problems untill a month ago. -My down...
  • 185 Views
  • 0 replies
  • 0 likes
  • 185 Views
  • 0 replies
  • 0 likes

Solved!! "Spotify connect" no longer works...

Hello to everyone,first of all, sorry for my english!I have a premium account (not expired), an Android device (Google Nexus7 2013) and a pioneer SC-1223 (enabled to Spotify connect). For about a month everything worked correctly, today I changed the...

  • Casual Listener
  • Hello to everyone, first of all , sorry for my english ! I have a premium account ( not expired ), an Android device (Google Nexus7 2013) and a pioneer SC- 12...
  • captainboblo
  • Newbie
  • 1791 Views
  • 10 replies
  • 0 likes
  • 1791 Views
  • 10 replies
  • 0 likes

Offline option automatically turming off

So, I have to re-download 31Gb of music with my 4Mb connection just because of a bug and even though all the files are still in my SD?This is the second time that this happens to me

  • Regular
  • So, I have to re-download 31Gb of music with my 4Mb connection just because of a bug and even though all the files are still in my SD? This is the second time that this happens to me
  • 170 Views
  • 0 replies
  • 0 likes
  • 170 Views
  • 0 replies
  • 0 likes

Wont play the next song unless i open the app

I'm shuffle my Playlist and when the song is over it won't play the next song unless i open the app. Really frustrating because I don't want to keep constantly opening the app to play the next song.

  • Newbie
  • I'm shuffle my Playlist and when the song is over it won't play the next song unless i open the app. Really frustrating because I don't want to keep constantly opening the app to play the next song.
  • Joe
  • Community Legend
  • 391 Views
  • 1 replies
  • 0 likes
  • 391 Views
  • 1 replies
  • 0 likes

Why all offline devices on the account webside just named "AndroidPhone"

Why all offline devices just named "AndroidPhone" and not with a hostname?Why have I all offline lists after any Spotify update new to downloading?Why is Spotify after any update mounted to the internal memory and all syncronized data are away?Why re...

  • Casual Listener
  • Why all offline devices just named "AndroidPhone" and not with a hostname? Why have I all offline lists after any Spotify update new to downloading? Why is Spotify after any update mounted to the i...
  • 243 Views
  • 0 replies
  • 0 likes
  • 243 Views
  • 0 replies
  • 0 likes

Song not available

Everytime I go to play a song, even if it's from one of my personal playlists it wont let me play the song it says it's not available. I'm paying for premium so I don't understand why it's acting up is anyone else having this problem or know how to f...

  • Newbie
  • Everytime I go to play a song, even if it's from one of my personal playlists it wont let me play the song it says it's not available. I'm paying for premium so I don't understand why it's acting up ...
  • 206 Views
  • 0 replies
  • 1 likes
  • 206 Views
  • 0 replies
  • 1 likes

Shuffle function not properly working on android

Hey, On the desktop version I can put all my playlists in a group and then shuffle through all the playlists. On my phone however, I can only click on "all songs" within the group, or select a specific playlist. When I select shuffle afterwards click...

  • Casual Listener
  • Hey,   On the desktop version I can put all my playlists in a group and then shuffle through all the playlists.   On my phone however, I can only click on "all songs" within the group, ...
  • Joe
  • Community Legend
  • 208 Views
  • 3 replies
  • 0 likes
  • 208 Views
  • 3 replies
  • 0 likes

I've had it with Spotify

I don't understand why Spotify is so terrible with customer service. I've been waiting since December for them to give me an app that works on my tablet. Spotify Cares seems to be the slowest and most clueless bunch I've ever had to deal with. I've r...

  • Visitor
  • I don't understand why Spotify is so terrible with customer service.  I've been waiting since December for them to give me an app that works on my tablet.  Spotify Cares seems to be the slo...
  • user-removed
  • Not applicable
  • 487 Views
  • 13 replies
  • 1 likes
  • 487 Views
  • 13 replies
  • 1 likes

Spotify

My Spotify won't load. When ever I open it Spotify has a black screen and then my phone reports it has froze the only notification from Spotify is check your storage space. I have in reinstalled it but nothing has happened

  • Casual Listener
  • My Spotify won't load. When ever I open it Spotify has a black screen and then my phone reports it has froze the only notification from Spotify is check your storage space. I have in reinstalled it b...
  • osornios
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Super slow after marshmallow upgrade

The app will start up and work well for the first few minutes. After that it takes forever to load or switch tracks, and sometimes when clicking an album, the tracks won't even show up. Brand new phone, just installed, no offline play list.LG V10 And...

  • Casual Listener
  • The app will start up and work well for the first few minutes. After that it takes forever to load or switch tracks, and sometimes when clicking an album, the tracks won't even show up. Brand new pho...
  • Fungusamongus98
  • Casual Listener
  • 353 Views
  • 3 replies
  • 1 likes
  • 353 Views
  • 3 replies
  • 1 likes

Offline songs keep getting deleted

This is the 4th time this has happened and i'm getting pretty frustrated since i am paying for premium. All the songs i have downloaded onto my device have been deleted because it says that, "you have reached the maximum of three devices", when i am ...

  • Newbie
  • This is the 4th time this has happened and i'm getting pretty frustrated since i am paying for premium. All the songs i have downloaded onto my device have been deleted because it says that, "you hav...
  • Joe
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Connection problem

Hi, I've been suffering this problem since I have smartphone. I don't know why but while I have my app open my Spotify internet conection works perfectly (in the streets, at work, at home, etc...) but when I leave the app, it disconects from internet...

  • Casual Listener
  • Hi, I've been suffering this problem since I have smartphone. I don't know why but while I have my app open my Spotify internet conection works perfectly (in the streets, at work, at home, etc...) bu...
  • Joe
  • Community Legend
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Unable to log into my spotify account on phone

Hi I am using a oneplus phone. I installed spotify and tried logging in. It gave me the error incorrect usrname/ password. I re-installed the app and then changed the password but I am still getting the same error. I am using a one plus phone. Kindly...

  • Casual Listener
  • Hi I am using a oneplus phone. I installed spotify and tried logging in. It gave me the error incorrect usrname/ password. I re-installed the app and then changed the password but I am still getting ...
  • osornios
  • Spotify Star
  • 200 Views
  • 2 replies
  • 0 likes
  • 200 Views
  • 2 replies
  • 0 likes

Need help logging into my Galaxy 7 cell phone

Just signed up for the family plan online and it will not let me sign into my account on my cell phone.It tells I don't have a account.But when I go sign onto my laptop there's no issue with the matter. I just signed up and I am having problems out o...

  • Newbie
  • Just signed up for the family plan online and it will not let me sign into my account on my cell phone.It tells I don't have a account.But when I go sign  onto my laptop there's no issue with th...
  • osornios
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Spotify on android wont stay open or play music.

When I try to open spotify it instantly closes. I've done a complete uninstall and restart, all of the trouble shooting things and it still isn't usable.

  • Casual Listener
  • When I try to open spotify it instantly closes. I've done a complete uninstall and restart, all of the trouble shooting things and it still isn't usable.
  • Joe
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Suggested Songs

I'm trying to listen to a specific album, and I don't mind that it's shuffled, or that ads play every now and then, but what I do find incredibly bothersome and unappealing about this app is that, recently, it keeps playing unending strings of "sugge...

  • Casual Listener
  • I'm trying to listen to a specific album, and I don't mind that it's shuffled, or that ads play every now and then, but what I do find incredibly bothersome and unappealing about this app is that, re...
  • tjones17
  • Gig Goer
  • 169 Views
  • 1 replies
  • 2 likes
  • 169 Views
  • 1 replies
  • 2 likes