Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387449 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Yesterday certain songs were available and today they are greyed out. I reached out to the artist and it is availble on his spotify.
Yesterday certain songs were available and today they are greyed out. I reached out to the artist and it is availble on his spotify.
Music Fan
375 Views
1 replies
0 likes
Music Fan
335 Views
1 replies
0 likes
I just found that my library module has disappeared from the spotify app. In its place is a 'ME' module that wasn't there, but does not provide the function of being able to view and play songs I've downloaded in the past.I've tried clearing the cach...
I just found that my library module has disappeared from the spotify app. In its place is a 'ME' module that wasn't there, but does not provide the function of being able to view and play songs I've ...
Newbie
2369 Views
4 replies
1 likes
I was playing music when it suddenly stops and tells me I have no data connection. But on my phone it's 4G and I can do everything besides listen to music.I logged out, restarted the phone and logged in again. It works for about one song then it's th...
I was playing music when it suddenly stops and tells me I have no data connection. But on my phone it's 4G and I can do everything besides listen to music. I logged out, restarted the phone and lo...
Casual Listener
1484 Views
4 replies
1 likes
I can't download my songs from my computer to my phone.Can anyone help me?
I can't download my songs from my computer to my phone. Can anyone help me?
Casual Listener
550 Views
6 replies
0 likes
Hi, Using spotify on my pc it works fine & if I add new songs to my list they sync in order if I filter by song or artist & are then in alphabetical order. But if I then go to use spotiify with the same playlist on my phone the newly added songs sit ...
Hi, Using spotify on my pc it works fine & if I add new songs to my list they sync in order if I filter by song or artist & are then in alphabetical order. But if I then go to use spotiify wi...
Community Legend
895 Views
9 replies
0 likes
HeyToday I got an error message max download accounts reached. 3 accounts max.I just use 1 account for downloading. I just formatted my phone which used also this spotify account. Can I Remove it somehow? Why didn't it go automatically?Joris
Hey Today I got an error message max download accounts reached. 3 accounts max. I just use 1 account for downloading. I just formatted my phone which used also this spotify account. Can I Remov...
Community Legend
303 Views
1 replies
0 likes
Son versiyon kullaniyorum.Sürekli donuyor.Kilitleniyor. Ama müzik çalmaya devam ediyor.Büyük bir sıkıntı.Çok sinir edici bir durum.
Son versiyon kullaniyorum. Sürekli donuyor. Kilitleniyor. Ama müzik çalmaya devam ediyor. Büyük bir sıkıntı. Çok sinir edici bir durum.
368 Views
0 replies
1 likes
I am using version 7.1.0.1025 armV7, Android 7.1.1 on a Google pixel xl and more cannot find the option to access my library. I also do not have an option to save albums anymore. Screen shots have been attached.Any help is much appreciated!
I am using version 7.1.0.1025 armV7, Android 7.1.1 on a Google pixel xl and more cannot find the option to access my library. I also do not have an option to save albums anymore. Screen shots have be...
Spotify Star
369 Views
1 replies
0 likes
I have a HTC One M8 and Spotify just does what ever it wants to....it keeps buffering and now i cant even stop the music. so it is randomly playing for about 2 seconds then nothing for 10 seconds....Ive tried reinstalling the app three times.....Help...
I have a HTC One M8 and Spotify just does what ever it wants to.... it keeps buffering and now i cant even stop the music. so it is randomly playing for about 2 seconds then nothing for 10 sec...
Roadie
757 Views
3 replies
1 likes
Like the subject says, Spotify causes my phone to crash several times a week. I believe it's Spotify because it will be the only app running and my phone will crash. At first I thought it was my phone, so I took it in and exchanged it for a new one o...
Like the subject says, Spotify causes my phone to crash several times a week. I believe it's Spotify because it will be the only app running and my phone will crash. At first I thought it was my phon...
219 Views
0 replies
0 likes
Phone model: Sony Xperia Z3, Android Lollipop ver. 5.0.2I have a premium account and downloading songs have been convenient for me especially when I'm on holiday vacation or taking the subway. But lately, all of my saved songs would spontaneous "undo...
Phone model: Sony Xperia Z3, Android Lollipop ver. 5.0.2 I have a premium account and downloading songs have been convenient for me especially when I'm on holiday vacation or taking the subway. Bu...
347 Views
0 replies
2 likes
I have looked here already and none of the solutions I've found have worked. I logged out and logged back in, then I followed the steps for a clean install and neither have worked. Thanks in advance for any and all help.
I have looked here already and none of the solutions I've found have worked. I logged out and logged back in, then I followed the steps for a clean install and neither have worked. Thank...
Community Legend
290 Views
1 replies
0 likes
Why have they done this? Material design uses the three-line 'drawer' menu that slides in from the left. This style is consistent throughout the majority of Android apps now. Why have Spotify suddenly changed it to a bottom menu like iOS? Annoying.
Why have they done this? Material design uses the three-line 'drawer' menu that slides in from the left. This style is consistent throughout the majority of Android apps now. Why have Spotify suddenl...
Casual Listener
5758 Views
47 replies
26 likes
When I click the first music of the spotify music list I used to expect the second song would play as soon as the first song finishes, but what really happens is that the next song is a random song of the list. How do I change this settings?
When I click the first music of the spotify music list I used to expect the second song would play as soon as the first song finishes, but what really happens is that the next song is a random song o...
Community Legend
556 Views
1 replies
0 likes
The Spotify app on Android has been really slow and laggy since the last Android software update, just thought I would let you know. If y'all could just work on speeding up the performance that would be awesome.
The Spotify app on Android has been really slow and laggy since the last Android software update, just thought I would let you know. If y'all could just work on speeding up the performance that would...
Newbie
1152 Views
4 replies
1 likes
Hi. Yesterday i went to play some music on my tablet (samsung galaxy tab A) with the app and when i press the play button, it automatically stops. I've tried to log out of my account and then log in again, and also i've deleted the full app and then ...
Hi. Yesterday i went to play some music on my tablet (samsung galaxy tab A) with the app and when i press the play button, it automatically stops. I've tried to log out of my account and then log in ...
Community Legend
645 Views
1 replies
0 likes
When i have downloaded some of my own playlist usable in offline mode, for some reason 30% of songs cant be playd. It just gets stuck in the song at 00:00 and when you go few songs forward some songs start playing. When i go online and listen to song...
When i have downloaded some of my own playlist usable in offline mode, for some reason 30% of songs cant be playd. It just gets stuck in the song at 00:00 and when you go few songs forward some songs...
507 Views
0 replies
0 likes
Using a samsung j5 2016 full standard...Having problems finding saved and downloaded music under "songs" yet am able to see and play them if they are in playlists.. i wish not to create one huge playlist just to include ALL my downloaded and saved mu...
Using a samsung j5 2016 full standard... Having problems finding saved and downloaded music under "songs" yet am able to see and play them if they are in playlists.. i wish not to create one huge ...
Casual Listener
510 Views
2 replies
0 likes
Equaluser has disappeared off my Samsung phone . Help
Equaluser has disappeared off my Samsung phone . Help
223 Views
0 replies
0 likes
