Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118772 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239577 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600435 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
492900 Views
581 replies
42 likes
I was using an account on spotify and it has the option to import musics from my cellphone, but I can't use this account anymore so I had to create another one for me, but I can find the "import" option anymore, but it is still available in my old ac...
I was using an account on spotify and it has the option to import musics from my cellphone, but I can't use this account anymore so I had to create another one for me, but I can find the "import" opt...
Community Legend
442 Views
1 replies
0 likes
I have trobles with Spotify app.See the video for problems.I do not have problem with connection.WiFi is working ok.
I have trobles with Spotify app. See the video for problems. I do not have problem with connection. WiFi is working ok.
Casual Listener
522 Views
1 replies
0 likes
I was told by Spotify that there is a combined 10,000 track/album/artist limit to what you can save to "Your Music", which frankly is BS since I pay for Premium. There should be no limits. I've already hit the limit because I save the entire albums o...
I was told by Spotify that there is a combined 10,000 track/album/artist limit to what you can save to "Your Music", which frankly is BS since I pay for Premium. There should be no limits. &nbs...
Newbie
1416 Views
2 replies
1 likes
I have been through every thread for similar posts with no working solutions aside from quitting Spotify. I am runnign windows 10 desktop version of spotify and spotify on my moto x pure. it used to update any changes i made to my local files on my d...
I have been through every thread for similar posts with no working solutions aside from quitting Spotify. I am runnign windows 10 desktop version of spotify and spotify on my moto x pure.  ...
Community Legend
643 Views
1 replies
0 likes
Just got on for the first time since the update and this is one of the least user friendly apps i have ever seen. How do I get to the artist in my library?
Just got on for the first time since the update and this is one of the least user friendly apps i have ever seen. How do I get to the artist in my library?
Community Legend
449 Views
1 replies
0 likes
Whenever I'm listening to music and block the cellphone, the music keeps playing until it stops, then I open the app and automatically starts playing the music back
Whenever I'm listening to music and block the cellphone, the music keeps playing until it stops, then I open the app and automatically starts playing the music back
Community Legend
681 Views
1 replies
0 likes
Is there anyway to disable spotify from having my Microsoft Sync in my Ford from being solely controlled through the car? It's entirely bothersome to try and navigate through my car to get to a different artist or playlist when I could just do it eas...
Is there anyway to disable spotify from having my Microsoft Sync in my Ford from being solely controlled through the car? It's entirely bothersome to try and navigate through my car to get to a diffe...
Music Fan
56147 Views
246 replies
30 likes
when the premium is only 15,000 / 3 months but I was told to pay 50,000 even though I've never tried previously premium features, i'm from indonesian
when the premium is only 15,000 / 3 months but I was told to pay 50,000 even though I've never tried previously premium features, i'm from indonesian
467 Views
0 replies
0 likes
I've got some Local Files of albums which I make into playlists, and the album art carries over without a problem. However, when I download the playlists on my phone, the consistency is the cover quality is very sporadic. The problem is I can't seem ...
I've got some Local Files of albums which I make into playlists, and the album art carries over without a problem. However, when I download the playlists on my phone, the consistency is the cover qua...
610 Views
0 replies
0 likes
The spotify app on my phone recently updated and "My Library" got switched for "My favorites" inside the new menu called "Me". I have been trying to get used to it but the new way to listen to music is not user friendly at all. And I cannot play the ...
The spotify app on my phone recently updated and "My Library" got switched for "My favorites" inside the new menu called "Me". I have been trying to get used to it but the new way to listen to m...
Community Legend
965 Views
1 replies
0 likes
hey everybody! so having a bit of an issue, sent a ticket to spotify/support ans it said ask here so, here i am. i factory reset my phone the other day and today i reinstalled spotify finally, and all my music is gone! i tried to recover from a deskt...
hey everybody! so having a bit of an issue, sent a ticket to spotify/support ans it said ask here so, here i am. i factory reset my phone the other day and today i reinstalled spotify finally, and al...
Community Legend
1461 Views
7 replies
0 likes
I am a premium user, but all my songs are deleted when my phone is switched off.Are there any people who are experiencing this problem? What is the solution? I keep downloading songs again. PLEASE HELP
I am a premium user, but all my songs are deleted when my phone is switched off. Are there any people who are experiencing this problem? What is the solution? I keep downloading songs again. PLEASE ...
Casual Listener
616 Views
2 replies
0 likes
Every time I try to use Spotify when my phone isn't connected to the internet I get this message. This is every day, not every 30 days. I'm trying to listen to downloaded playlists.
Every time I try to use Spotify when my phone isn't connected to the internet I get this message. This is every day, not every 30 days. I'm trying to listen to downloaded playlists.
Casual Listener
907 Views
2 replies
0 likes
I went premium a month ago, and downloaded one Playlist, apparently all songs were downloaded but when I play the Playlist offline I cannot listen to some songs even though they all have the green arrow on their left. Help please!
I went premium a month ago, and downloaded one Playlist, apparently all songs were downloaded but when I play the Playlist offline I cannot listen to some songs even though they all have the green ar...
343 Views
0 replies
0 likes
I cant manually sort tracks in my playlist. This is the #1 reason I went premium and since it doesnt work I think I will cancel. I cant click on any headers, there are no green arrows, when I attempt to drag on my desktop I get a circle with a line t...
I cant manually sort tracks in my playlist. This is the #1 reason I went premium and since it doesnt work I think I will cancel. I cant click on any headers, there are no green arrows, when I at...
368 Views
0 replies
0 likes
I am connected to internet but i can't listen to any song and when i connect my account to my mom phone i can.I downloaded spotify one week ago, my free week trial ended yesterday and i can't listen to song with wifi now.
I am connected to internet but i can't listen to any song and when i connect my account to my mom phone i can. I downloaded spotify one week ago, my free week trial ended yesterday and i can't liste...
Community Legend
503 Views
1 replies
0 likes
Okay I know I'm not crazy and there has to be someone that remembers this.now before I begin I have read that the spotify equalizer accesses the system equalizer and I may have only experienced this because I used to love rooting and using kitchen ro...
Okay I know I'm not crazy and there has to be someone that remembers this. now before I begin I have read that the spotify equalizer accesses the system equalizer and I may have only experienced thi...
891 Views
0 replies
0 likes
Spotify has wiped my offline arrows clean four times now, I just spent three hours downloading all of my songs again, now the arrows are grayed out and won't play , some songs will play even thiugh grayed out. I've about run out of patience with this...
Spotify has wiped my offline arrows clean four times now, I just spent three hours downloading all of my songs again, now the arrows are grayed out and won't play , some songs will play even thiugh g...
Gig Goer
6411 Views
5 replies
0 likes
I have a Moto x play with Android 6. I have my storage settings to save downloaded songs to my external SD card but it seems to be taking up space on the internal hard drive as well as the SD card. About 9 gigs on each. Wut up?
I have a Moto x play with Android 6. I have my storage settings to save downloaded songs to my external SD card but it seems to be taking up space on the internal hard drive as well as the SD card. A...
Community Legend
436 Views
1 replies
0 likes
Hi,I have a Sony Android TV (KD-43X8305C) and I was happily surprised when I noticed there had come an Android TV version of the Spotify app available in Google Play. I can see the app in Google Play, I can browse it's details, it is shown on the TV ...
Hi, I have a Sony Android TV (KD-43X8305C) and I was happily surprised when I noticed there had come an Android TV version of the Spotify app available in Google Play. I can see the app in Google Pl...
801 Views
0 replies
0 likes
