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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118780 Views

27 replies

4 likes

  • 118780 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239597 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239597 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600491 Views

79 replies

3 likes

  • 600491 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492920 Views

581 replies

42 likes

Account
Free
  • 492920 Views
  • 581 replies
  • 42 likes

Superuser Contribution Spotify is constantly undownloading my offline tracks

As it says in the subject the spotify app keeps erasing all the "offlined" (downloaded) tracks, after the whole playlist (ca. 400 tracks) is downloaded. This problem is happening on version 6.5.0.1816I'm running it on the Nexus 5 android 6.0.1 withou...

Newbie

As it says in the subject the spotify app keeps erasing all the "offlined" (downloaded) tracks, after the whole playlist (ca. 400 tracks) is downloaded. This problem is happening on version 6.5.0.181...

Chrisrinerm22

Newbie

1182 Views

2 replies

0 likes

  • 1182 Views
  • 2 replies
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Llamadas

No se como configurar spotify para que en el momento de una llamada la nusica se pause:c

Newbie

No se como configurar spotify para que en el momento de una llamada la nusica se pause :c

417 Views

0 replies

0 likes

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A minha conta do spotify estava relacionada a uma pagina no Facebook da minha empresa.

A minha conta do Spotify estava relacionada a pagina do facebook empresarial. Porem, cancelei a conta e como é empresarial nao é possivel restaurar a conta. Quando tento entrar pelo email cadastrado, diz que nao e possivel entrar poos logava com a pa...

Newbie

A minha conta do Spotify estava relacionada a pagina do facebook empresarial. Porem, cancelei a conta e como é empresarial nao é possivel restaurar a conta. Quando tento entrar pelo email cadastrado,...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
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Android widget problem

If spotify is not used in a while, the widget control are not working

Newbie

If spotify is not used in a while, the widget control are not working

425 Views

0 replies

0 likes

  • 425 Views
  • 0 replies
  • 0 likes

Personal Playlist / Music library

Hey Guys, i do have quit a big problem. Ive added Spotiy Premium to my account, but I dont have a library, and i dont know why. And try to listen to my favourites cause my library isnt working, is not comparetable.. Please advise. Best regards, Danie...

Newbie

Hey Guys,   i do have quit a big problem. Ive added Spotiy Premium to my account, but I dont have a library, and i dont know why. And try to listen to my favourites cause my library isnt worki...

323 Views

0 replies

0 likes

  • 323 Views
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Spotify Android App Sound Quality

The sound quality on Spotify app sounds compressed, or I assume it's stuck on normal quality. I don't hear any difference between Normal, High, or even Extreme, at least I don't think I do. I feel like there's a slight difference but it could be a pl...

Newbie

The sound quality on Spotify app sounds compressed, or I assume it's stuck on normal quality. I don't hear any difference between Normal, High, or even Extreme, at least I don't think I do. I feel li...

559 Views

0 replies

0 likes

  • 559 Views
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Solved!! High resolution on Cambridge CXN

I have a premium account. I can play music on my android phone and choose High resolution audio.However, streaming through my Cambridge CXN I can't choose High Resolution audio because only one device must play the high resolution ????Can you help me...

Casual Listener

I have a premium account. I can play music on my android phone and choose High resolution audio. However, streaming through my Cambridge CXN I can't choose High Resolution audio because only one dev...

Joe

Community Legend

2315 Views

1 replies

0 likes

  • 2315 Views
  • 1 replies
  • 0 likes

Upload a new song

Hi Spotify! I was searching for this song: Shlohmo Bo Peep (Do U right) ft. Jeremih. But I'm sad because I didn't find it! Is there a way for you guys to upload that song? So I can add it to my Playlist.Thanks in advance.

Newbie

Hi Spotify! I was searching for this song: Shlohmo Bo Peep (Do U right) ft. Jeremih. But I'm sad because I didn't find it! Is there a way for you guys to upload that song? So I can add it to my Playl...

Joe

Community Legend

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes

Getting different UIs for different accounts

Hey!Today I tried logging into my second account and realised that that account had a different, newer UI. When I logged back into my primary account I still had the old UI.Is there any way to fix this?(Android user)

Newbie

Hey! Today I tried logging into my second account and realised that that account had a different, newer UI. When I logged back into my primary account I still had the old UI. Is there any way to fi...

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
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Delete all downloads, don't let me hear the last playlist offline

Hallo I have a little probleme since the last update i think.This week 2 times my complete downloads on all my devices are gone. I don't know why...And i can't hear the last playlist offline. I have a problem with my mobilephone and it happens often,...

Regular

Hallo   I have a little probleme since the last update i think. This week 2 times my complete downloads on all my devices are gone. I don't know why... And i can't hear the last playlist off...

Albedeluxe

Regular

474 Views

2 replies

0 likes

  • 474 Views
  • 2 replies
  • 0 likes

Ford Sync Applink

Does anyone know how to get Spotify working with Ford Applink? I've just purchased a 2014 fiesta and have 'sync applications' on my cars menu. I can connect via bluetooth but the spotify app doesn't seem to register. I can find little information on ...

Casual Listener

Does anyone know how to get Spotify working with Ford Applink?  I've just purchased a 2014 fiesta and have 'sync applications' on my cars menu. I can connect via bluetooth but the spotify app do...

520 Views

0 replies

0 likes

  • 520 Views
  • 0 replies
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Spotify constantly crashing/freezing completely - requiring phone restart (Samsung S7)

Hi guys, Is anyone having constant problems with running spotify on a Samsung S7? his has been ocuring for WEEKS and surpasses Spotify updates. Spotify just freezes mid way through switching a track, and while it will continue to play music, you cann...

Casual Listener

Hi guys,   Is anyone having constant problems with running spotify on a Samsung S7? his has been ocuring for WEEKS and surpasses Spotify updates. Spotify just freezes mid way through swit...

Ruka

Regular

576 Views

2 replies

0 likes

  • 576 Views
  • 2 replies
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Spotify crashes phone

Hello, I've been having some troubles with spotify. I have a Samung Galaxy SIII mini; everything seems to be working just fine except for the fact that it is very slow, but once the screen is locked, it is impossible to turn it on again so I have to ...

Newbie

Hello,   I've been having some troubles with spotify. I have a Samung Galaxy SIII mini; everything seems to be working just fine except for the fact that it is very slow, but once the screen...

Ruka

Regular

1122 Views

5 replies

0 likes

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  • 5 replies
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Cant listen to different music on 2 different phones

I have Spotify family and when connected to wifi at home I can't listen to different music on different phones

Newbie

I have Spotify family and when connected to wifi at home I can't listen to different music on different phones

MartinStoichkov

Community Legend

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Samsung S5

Even with cleared Cache and Data, Spotify takes 9.56GB??? tried reinstalling it and even before i´ve logged in it took 9.56GB.

Newbie

Even with cleared Cache and Data, Spotify takes 9.56GB???  tried reinstalling it and even before i´ve logged in it took 9.56GB.  

376 Views

0 replies

0 likes

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Solved!! Playing an Album

Just started the 3-month introductory Premium service, and am having trouble with something I think should be simple, but doesn't appear to be ... playing an album. Coming from Google Play Music, I'm used to the concept of finding an album, and just ...

Casual Listener

Just started the 3-month introductory Premium service, and am having trouble with something I think should be simple, but doesn't appear to be ... playing an album.   Coming from Google P...

davemoviejunkie

Casual Listener

1062 Views

4 replies

0 likes

  • 1062 Views
  • 4 replies
  • 0 likes

armazenamento de músicas

Na minha conta não aparece a opção de armazenamento de músicas

Newbie

Na minha conta não aparece a opção de armazenamento de músicas

297 Views

0 replies

0 likes

  • 297 Views
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Payment Failed. No Paypal Option.

So normally I have automatic payments come out from PayPal, just got an email saying my account failed a payment and to update my payment info. There is no more option I see to use PayPal, and for some reason defaulted to a student account?

Casual Listener

So normally I have automatic payments come out from PayPal, just got an email saying my account failed a payment and to update my payment info. There is no more option I see to use PayPal, and for so...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes