Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
111357 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
223959 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
581238 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
478494 Views
577 replies
40 likes
Hi, I have been able to sucessfully download and sync two local albums from my laptop to my android device. I am now trying to sync a song I downloaded from the web (Ain't Nobody Got Time for That by Sweet Brown). It's showing up on both devices. It ...
Hi, I have been able to sucessfully download and sync two local albums from my laptop to my android device. I am now trying to sync a song I downloaded from the web (Ain't Nobody Got Time for That by...
Roadie
352 Views
1 replies
0 likes
I Dont see the sd memoria storage option for all the music i have, pass all to sd
I Dont see the sd memoria storage option for all the music i have, pass all to sd
Roadie
436 Views
1 replies
0 likes
Ya es la segunda vez que me pasa y estoy muy decepcionado. Se me pasa automaticamente como lugar de almacenamiento de la memoria SD a la memoria interna, quedando los datos de canciones en la tarjeta externa, pero sin poder utilizarlos en modo offlin...
Ya es la segunda vez que me pasa y estoy muy decepcionado. Se me pasa automaticamente como lugar de almacenamiento de la memoria SD a la memoria interna, quedando los datos de canciones en la tarjeta...
Roadie
407 Views
1 replies
0 likes
Ive just updated the app to the most recent version and ive noticed that a lot of the songs on my library have been removed. Any ideas on whats caused this and is the only solution to just re-add and hopefully remember all the songs that were removed
Ive just updated the app to the most recent version and ive noticed that a lot of the songs on my library have been removed. Any ideas on whats caused this and is the only solution to just re-add and...
298 Views
0 replies
0 likes
Soy usuaria premium y me parece indignante que se me cierre la aplicación al minuto de abrirla. Desde hace un mes me pasa y creí que con las últimas actualizaciones se arreglaría pero no.Spotify se cierra cuando abro otra aplicación. No queda ejecutá...
Soy usuaria premium y me parece indignante que se me cierre la aplicación al minuto de abrirla. Desde hace un mes me pasa y creí que con las últimas actualizaciones se arreglaría pero no. Spotify ...
Roadie
679 Views
1 replies
0 likes
Hi Community, since i installed the Android Version 7.0 on my LG G5 device, Spotify crash, if i click on settings, my playlist, my profile and profiles from friends.Other things are doing well.Need help please.
Hi Community, since i installed the Android Version 7.0 on my LG G5 device, Spotify crash, if i click on settings, my playlist, my profile and profiles from friends. Other things are doing ...
Roadie
604 Views
1 replies
0 likes
I'm on my android phone, trying to listen to my tunes and all of a sudden I'm getting suggested music that is soooo not mine. I just want to listen to my songs!I've messed with it a bit but it just won't let me listen to my stuff, come on Spotify, no...
I'm on my android phone, trying to listen to my tunes and all of a sudden I'm getting suggested music that is soooo not mine. I just want to listen to my songs! I've messed with it a bit but it ju...
Roadie
365 Views
1 replies
0 likes
I just recently resubscribed to premium but when I try to download the songs on my ZTE obsidian it keeps telling me there's no memory left when I still have 70-80 MBs of space left. What do I do to get my songs to download? It says I have 84 left to ...
I just recently resubscribed to premium but when I try to download the songs on my ZTE obsidian it keeps telling me there's no memory left when I still have 70-80 MBs of space left. What do I do to g...
Roadie
401 Views
1 replies
0 likes
Hi, I cannot log in to spotify from my phone because it says I am abroad and I need to update my location at spotify.com. I have at spotify.com that I live in Ireland but I cannot understand why this is not recongnised by my phone app (it was working...
Hi, I cannot log in to spotify from my phone because it says I am abroad and I need to update my location at spotify.com. I have at spotify.com that I live in Ireland but I cannot understan...
Roadie
398 Views
1 replies
0 likes
I have typed in my username and password and it will not log into my account. I know I have the right username and password, but the screen just continues to say "Logging in..." but never actually logs in. Any ideas?
I have typed in my username and password and it will not log into my account. I know I have the right username and password, but the screen just continues to say "Logging in..." but never actually lo...
Roadie
362 Views
1 replies
0 likes
Currently using a galaxy note 4 and have been having issues with my playlists being deleted for months now, have tried fresh installs and re syncing on my end, nothing accomplished just keep losing my playlists.
Currently using a galaxy note 4 and have been having issues with my playlists being deleted for months now, have tried fresh installs and re syncing on my end, nothing accomplished just keep losing m...
Roadie
349 Views
1 replies
0 likes
Hi Guys,As I bought a 10€ Spotify Prwmium card 2 days ago, i entered the code. Then i got an E-Mail that my code was accepted and so on. Then i wanted to use the Premium functions but this also didn't work. I also tried to sign out and in again but t...
Hi Guys, As I bought a 10€ Spotify Prwmium card 2 days ago, i entered the code. Then i got an E-Mail that my code was accepted and so on. Then i wanted to use the Premium functions but this also did...
Roadie
442 Views
1 replies
0 likes
Hello, I have the Spotify app on my cellphone and everything goes right except for the podcasts section. I "click" one podcast to listen and it simply doesn't do anything. Anyome who help me please?
Hello, I have the Spotify app on my cellphone and everything goes right except for the podcasts section. I "click" one podcast to listen and it simply doesn't do anything. Anyome who help me please?
1081 Views
0 replies
2 likes
Hello,I have a spotify account that I access via Facebook. I would like to listen to Spotify thru my Onkyo TX-NR509 receiver. I have installed the Onkyo remote app on my phone. When I open Spotify on my Samsung Galaxy S7 app it is asking me for a use...
Hello, I have a spotify account that I access via Facebook. I would like to listen to Spotify thru my Onkyo TX-NR509 receiver. I have installed the Onkyo remote app on my phone. When I open Spotify ...
404 Views
0 replies
0 likes
After the latest update none of my songs are downloaded. Went in to listen to music at work today and nope... I have nothing downloaded. Now I have to try and remember to open it when I get home so they can all download again.
After the latest update none of my songs are downloaded. Went in to listen to music at work today and nope... I have nothing downloaded. Now I have to try and remember to open it when I get home so t...
292 Views
0 replies
0 likes
Recently I got Premium, but when I go out of my house and start Spotify in the offline mode I can't play the music I downloaded. I have no idea what to do, because that was the main reason I changed to Premium, so I can listen to music wherever I'd b...
Recently I got Premium, but when I go out of my house and start Spotify in the offline mode I can't play the music I downloaded. I have no idea what to do, because that was the main reason I changed ...
282 Views
0 replies
0 likes
if they dont fix that soon i will cancel my subscription. ALL SHUFFLE is the most used feature in anyones music player. I mean really wtf. What idiot thought not to include that. It is standard in everything music player related. I mean the ipod's it...
if they dont fix that soon i will cancel my subscription. ALL SHUFFLE is the most used feature in anyones music player. I mean really wtf. What idiot thought not to include that. It is standard in ev...
Newbie
7018 Views
30 replies
5 likes
I am running spotify app on Galaxy S7 Edge. The app is constantly crashing and can't stop the track being played, skip or turn off the app. In some cases the volume can't be adjusted either. This happens every time I use the app after around 15 minut...
I am running spotify app on Galaxy S7 Edge. The app is constantly crashing and can't stop the track being played, skip or turn off the app. In some cases the volume can't be adjusted either. This hap...
Regular
666 Views
2 replies
0 likes
I lost my ability to exit the app and still listen to music after I got premium. Please help me with this issue.
I lost my ability to exit the app and still listen to music after I got premium. Please help me with this issue.
Community Legend
372 Views
1 replies
0 likes
I really dont like moving the navigation menu to the bottom of the screen which takes a lot of space, preventing me from viewing songs and playlists. For my android phone, now I have the Android navigation bar, spotify navigation bar and then now pla...
I really dont like moving the navigation menu to the bottom of the screen which takes a lot of space, preventing me from viewing songs and playlists. For my android phone, now I have the Android navi...
Newbie
1300 Views
2 replies
3 likes
