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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6852 Views

0 replies

7 likes

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Solved!! Would it be possible to get play lists from two countries

Hi, I am leaving in Denmark but am French. I have Spotify premium and enjoy the play lists accessible in Denmark but miss a lot French artists' music.Is there any possibility to get lists of two countries - now or in the future?I am sure that I am no...

Casual Listener

Hi, I am leaving in Denmark but am French. I have Spotify premium and enjoy the play lists accessible in Denmark but miss a lot French artists' music. Is there any possibility to get lists of two co...

user-removed

Not applicable

616 Views

3 replies

0 likes

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Superuser Contribution Becomimg premium

I put all my informations but when I click confirm he just loads foreverWhat I do?

Casual Listener

I put all my informations but when I click confirm he just loads forever What I do?

user-removed

Not applicable

443 Views

5 replies

0 likes

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  • 5 replies
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Memory card

I just put a new memory card in my phone and when I go to my options in the app to select storage options their is none compared to last time when I had my old one it what do I doo

Newbie

I just put a new memory card in my phone and when I go to my options in the app to select storage options their is none compared to last time when I had my old one it what do I doo

kirashi

Community Legend

527 Views

2 replies

0 likes

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Not getting any notifications

I use Spotify premium on my Samsung Galaxy S6 and I'm getting no notifications. I get the one with music and pause/play, next song when music is playing, but I get nothing from following artists when they release new music. I have it all set up on th...

Casual Listener

I use Spotify premium on my Samsung Galaxy S6 and I'm getting no notifications. I get the one with music and pause/play, next song when music is playing, but I get nothing from following artists when...

sakura08

Roadie

339 Views

1 replies

0 likes

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Spotify randomly opens and plays music max volume

Kinda weird. Started happening today and tried everything i saw in the forums but still keeps happening. Phone Oneplus 3 Oxygen OS 3.2.7 Android 6.0.1

Visitor

Kinda weird. Started happening today and tried everything i saw in the forums but still keeps happening. Phone Oneplus 3 Oxygen OS 3.2.7 Android 6.0.1

sakura08

Roadie

717 Views

2 replies

0 likes

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Can't connect to facebook

I've already have an account and i wanna connect with my friends, but when i try to connect with facebook, its start loading and doesn't connect

Newbie

I've already have an account and i wanna connect with my friends, but when i try to connect with facebook, its start loading and doesn't connect

sakura08

Roadie

343 Views

1 replies

0 likes

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Latest version is terrible

The latest Android version is terrible.- lockscreen player is missing- cant control music from notifications on my v10 (buttons for music functions on second screen doesn't work)- no longer can control playback via bluetooth buttons on speakerIts not...

Roadie

The latest Android version is terrible. - lockscreen player is missing - cant control music from notifications on my v10 (buttons for music functions on second screen doesn't work) - no longer can...

Rudy079

Newbie

538 Views

1 replies

1 likes

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Chevy Blutooth Issue with Galaxy S6

Since the latest update, Blutooth has been having issues while playing Spotify in my 2013 Chevy Malibu. Most noticeably, I have lost the ability to switch songs while using the steering wheel selector that I would normally use to change the song. Thi...

Newbie

Since the latest update, Blutooth has been having issues while playing Spotify in my 2013 Chevy Malibu. Most noticeably, I have lost the ability to switch songs while using the steering wheel selecto...

TakeMyRice

Regular

337 Views

1 replies

0 likes

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Spotify launches and closes seconds after

Hello, Spotify was working previously a week ago. I am using a Xiaomi Mi5 running android marshmallow. Now the app will not start normally and closes itself, however still on the recent apps drawer. I have tried all of spotifies trouble shooting meth...

Newbie

Hello,   Spotify was working previously a week ago. I am using a Xiaomi Mi5 running android marshmallow.   Now the app will not start normally and closes itself, however still on the re...

exhellsing

Newbie

452 Views

1 replies

2 likes

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  • 1 replies
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Lose downloaded music when I turn off "download music"

Is it normal to have to re-download all of the music if you accidentally tap the "download music" in songs?

Newbie

Is it normal to have to re-download all of the music if you accidentally tap the "download music" in songs? 

sakura08

Roadie

754 Views

1 replies

0 likes

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Uconnect & LGV10

I have an LGV10 and My truck uses Uconnect. I have had the V10 for almost a year and they connect and played no issues. Till last week. Now my steering wheel or touch screen no longer controls spotify. I have had marshmellow for a while. I made sure ...

Newbie

I have an LGV10 and My truck uses Uconnect. I have had the V10 for almost a year and they connect and played no issues. Till last week. Now my steering wheel or touch screen no longer controls spotif...

325 Views

0 replies

0 likes

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Songs unavailable and also doesnt play the next song

My phone sometimes doesn't play half the content available. I can only play the music if I download it. Half the songs come up in white and the rest are faded and unplayable. If I close the app then open it some songs are then play able. BUT then aft...

Newbie

My phone sometimes doesn't play half the content available. I can only play the music if I download it. Half the songs come up in white and the rest are faded and unplayable. If I close the app then ...

marlonsphere

Roadie

339 Views

1 replies

0 likes

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  • 1 replies
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Not working widget

Any one struggling with dead widget on Xiaomi smartphones?My widget is not responding! Any Ideas?

Newbie

Any one struggling with dead widget on Xiaomi smartphones? My widget is not responding!  Any Ideas?

335 Views

0 replies

0 likes

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Low volume on my s7 edge

Ok so I have an s7 edge. A macbook pro 2015 and bose quietcomfort 35 whenever I play max volume on my mac the headphones are significantly louder then when I play spotify on my phone I don't know why this is please help

Newbie

Ok so I have an s7 edge. A macbook pro 2015 and bose quietcomfort 35 whenever I play max volume on my mac the headphones are significantly louder then when I play spotify on my phone I don't know why...

338 Views

0 replies

0 likes

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Can't download music on spotify premium

I have 0 songs downloaded, so the limit of 3,333 is not in effect. I have 9gb of storage open and no SD card. I've reinstalled spotify, cleared data and cache and removed all the devices except my phone. I am still not able to download songs. I am at...

Newbie

I have 0 songs downloaded, so the limit of 3,333 is not in effect. I have 9gb of storage open and no SD card. I've reinstalled spotify, cleared data and cache and removed all the devices except my ph...

sakura08

Roadie

368 Views

1 replies

0 likes

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  • 1 replies
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Premium status not recocnised on my android phone

The Spotify App on my Android phone doesn't recognise my premium subscription. Just offer Free trail or subscription?

Newbie

The Spotify App on my Android phone doesn't recognise my premium subscription. Just offer Free trail or subscription?

sakura08

Roadie

388 Views

2 replies

0 likes

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Spotify stops other audio when listening on another device

I've started encountering an issue in the last couple of weeks. I will be using another application for audio on my Android phone (Samsung Galaxy S6 running Android 6.0.1, Spotify V 6.3.0.882 armV7) such as Audible or Play Music. If I then start to u...

Casual Listener

I've started encountering an issue in the last couple of weeks.   I will be using another application for audio on my Android phone (Samsung Galaxy S6 running Android 6.0.1, Spotify V 6.3.0.88...

619 Views

0 replies

0 likes

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Spotify won't close on my phone [only when I force close it]

My Spotify app won't close since about 1 month ago. I am driving on the same android version CM 13 on my Xiaomi Redmi Note 3 Pro.The app won't close when I press the back button several times.It won't close when I swipe it away from the recently used...

Visitor

My Spotify app won't close since about 1 month ago. I am driving on the same android version CM 13 on my Xiaomi Redmi Note 3 Pro. The app won't close when I press the back button several times. It ...

joshw111

Gig Goer

2180 Views

2 replies

0 likes

Android
close
Spotify
stop
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Song not available

Hi,if I want to hear songs via gsm/umts/lte it happens often that the spotify says the song ist not available. But if I want to hear via wlan the song is available.Can someone help me? Thanks!

Casual Listener

Hi, if I want to hear songs via gsm/umts/lte it happens often that the spotify says the song ist not available. But if I want to hear via wlan the song is available. Can someone help me? Thanks!

sakura08

Roadie

577 Views

4 replies

0 likes

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Can't acces Artists or albums under 'Your Music'

When I enter an artist in your music, it just stay 'loading' forever, and it happens over WiFi and with 4g.Playlist do work btwAny solution?

Casual Listener

When I enter an artist in your music, it just stay 'loading' forever, and it happens over WiFi and with 4g. Playlist do work btw Any solution?

theloginova

Casual Listener

397 Views

3 replies

1 likes

  • 397 Views
  • 3 replies
  • 1 likes