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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846996 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846996 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16156 Views
  • 3 replies
  • 0 likes
  • 16156 Views
  • 3 replies
  • 0 likes

DISK ALMOST FULL

How do I make this go away!?

  • Casual Listener
  • How do I make this go away!?
  • Copie
  • Casual Listener
  • 864 Views
  • 2 replies
  • 0 likes
  • 864 Views
  • 2 replies
  • 0 likes

songs are redownloading

i need help i think im not the only one who has this problem i download a playlist and then i close the app and return to it and songs are being redownloaded. ive already loged out uninstalled and erased everything on my phone from spotify and tried ...

  • Newbie
  • i need help i think im not the only one who has this problem i download a playlist and then i close the app and return to it and songs are being redownloaded. ive already loged out uninstalled and er...
  • 98 Views
  • 0 replies
  • 0 likes
  • 98 Views
  • 0 replies
  • 0 likes

Upgraded to Premium. Can't play on my LG SoundBar.

Hi! I tried Spotify for 7 days and played music on my LG LAS855M soundbar successfully. The trial ended and I upgraded to Premium. Now the bottom list of playback devices does not appear on Spotify. LG Musicflow app recognizes all of my speakers.Than...

  • Newbie
  • Hi! I tried Spotify for 7 days and played music on my LG LAS855M soundbar successfully. The trial ended and I upgraded to Premium. Now the bottom list of playback devices does not appear on Spotify. ...
  • Eabfin
  • Newbie
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

'Song not avaliable'. Premium user, using mobile data.

I've been a premium user for months and have never run into this issue before. I confirmed that my membership is in effect (set to renew on the 15th) and I'm using my mobile data. I can listen to downloaded music and radio but nothing else. What give...

  • Casual Listener
  • I've been a premium user for months and have never run into this issue before. I confirmed that my membership is in effect (set to renew on the 15th) and I'm using my mobile data. I can listen to dow...
  • 141 Views
  • 0 replies
  • 1 likes
  • 141 Views
  • 0 replies
  • 1 likes

'Song not avaliable'. Premium user, using mobile data.

I've been a premium user for months and have never run into this issue before. I confirmed that my membership is in effect (set to renew on the 15th) and I'm using my mobile data. I can listen to downloaded music and radio but nothing else. What give...

  • Casual Listener
  • I've been a premium user for months and have never run into this issue before. I confirmed that my membership is in effect (set to renew on the 15th) and I'm using my mobile data. I can listen to dow...
  • 96 Views
  • 0 replies
  • 0 likes
  • 96 Views
  • 0 replies
  • 0 likes

Spotify doesn't read anymore my offline music on sd card

Hi, I'm sorry for my English but I have a serious problem. I have saved all music into the external sd card, but every 3 days spotify doesn't read anymore all the files saved on sd, and starts to download in my internal storage. So I have to clear ca...

  • Newbie
  • Hi, I'm sorry for my English but I have a serious problem. I have saved all music into the external sd card, but every 3 days spotify doesn't read anymore all the files saved on sd, and starts to dow...
  • noirphenix81
  • Casual Listener
  • 230 Views
  • 4 replies
  • 0 likes
  • 230 Views
  • 4 replies
  • 0 likes

Offline playlists are away

Hello Community...I downloadet all of my playlists on spotify to my Samsung Galaxy Note 4.Sometimes all of my downloadet offline playlists are away! I have to download it all again! Why?

  • Visitor
  • Hello Community... I downloadet all of my playlists on spotify to my Samsung Galaxy Note 4. Sometimes all of my downloadet offline playlists are away! I have to download it all again! Why?
  • user-removed
  • Not applicable
  • 215 Views
  • 2 replies
  • 0 likes
  • 215 Views
  • 2 replies
  • 0 likes

Cannot sync offline playlists on wifi

Hi,I´m on the new Oneplus 3 and spotify works in streaming mode both on wifi and 4g. But when i try to sync my playlists to offline mode it´s just waiting to download and never does it. If i disconnect from the wifi it syncs on 4g and works fine. WIF...

  • Casual Listener
  • Hi, I´m on the new Oneplus 3 and spotify works in streaming mode both on wifi and 4g. But when i try to sync my playlists to offline mode it´s just waiting to download and never does it. If i discon...
  • sandpappa
  • Casual Listener
  • 261 Views
  • 1 replies
  • 0 likes
  • offline playlist
    Oneplus
    Oneplus3
    synced offline won't play
  • 261 Views
  • 1 replies
  • 0 likes

Idk

I recently bought the 3 month thing for 0.99 & now it's saying that I don't have it...

  • Casual Listener
  • I recently bought the 3 month thing for 0.99 & now it's saying that I don't have it...
  • osornios
  • Spotify Star
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Help with transfer from LG G5 to LG G5

Hi guys,I recently got spotify premium on my LG G5There has been a tech issue with my phone and my carrier is sending me out a replacement phone. I dont have a computer or internet (bar my phones data pack) is there a way i can transfer all the songs...

  • Casual Listener
  • Hi guys, I recently got spotify premium on my LG G5 There has been a tech issue with my phone and my carrier is sending me out a replacement phone. I dont have a computer or internet (bar my phones...
  • noahroe1992
  • Casual Listener
  • 381 Views
  • 2 replies
  • 0 likes
  • 381 Views
  • 2 replies
  • 0 likes

Song skips audio in beginning

On mobile, whenever a new song starts it skips a second of audio just at the beginning. SUPER annoying... Expect more of a paid subscription service

  • Newbie
  • On mobile, whenever a new song starts it skips a second of audio just at the beginning. SUPER annoying... Expect more of a paid subscription service
  • 143 Views
  • 0 replies
  • 0 likes
  • 143 Views
  • 0 replies
  • 0 likes

Osmotard

Hola, estoy en NY y no puedo iniciar sesión desde hace unos días. Me aparece un mensaje que indica "parece que estás intentando iniciar sesión desde un país distinto"

  • Casual Listener
  • Hola, estoy en NY y no puedo iniciar sesión desde hace unos días. Me aparece un mensaje que indica "parece que estás intentando iniciar sesión desde un país distinto"
  • osornios
  • Spotify Star
  • 715 Views
  • 3 replies
  • 0 likes
  • 715 Views
  • 3 replies
  • 0 likes

Facebook

Hey,Ich wurde bei Facebook gesperrt da ich einen falschen Namen benutzt habe und nun habe ich keinen Zugriff auf Spotify (Premium) mehr.Ich habe mir einen neuen Spotify Account zugelegt, doch würde ich gerne meine alten Playlisten haben und mein Prem...

  • Newbie
  • Hey, Ich wurde bei Facebook gesperrt da ich einen falschen Namen benutzt habe und nun habe ich keinen Zugriff auf Spotify (Premium) mehr. Ich habe mir einen neuen Spotify Account zugelegt, doch wür...
  • 100 Views
  • 0 replies
  • 0 likes
  • 100 Views
  • 0 replies
  • 0 likes

Solved!! Spotify app don't recognise my premium account

Hello, I'm not able to access my premium account on my mobile device... I tried and tried to log in...I tried to delete to dataI tried to uninstall the app i'm effectivly in premium mode on the web site from my pc...but nothing to do from my mobile.i...

  • Casual Listener
  • Hello,   I'm not able to access my premium account on my mobile device...   I tried and tried to log in... I tried to delete to data I tried to uninstall the app   &n...
  • osornios
  • Spotify Star
  • 271 Views
  • 3 replies
  • 0 likes
  • 271 Views
  • 3 replies
  • 0 likes

wear app wont run - poor support :(

hi,since the previous app update spotify wont run on my moto 360 sport ...it used to work ok before that - now just times out while the loading circle appears spotify support said contact motorolla about the issue ...this was after a previous email a...

  • Visitor
  • hi, since the previous app update spotify wont run on my moto 360 sport 😞 ...it used to work ok before that - now just times out while the loading circle appears   spotify support said co...
  • user-removed
  • Not applicable
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

[Android ] Problème de nombre d'appareil connectés

Nous avons un abonnement spotify premium qui ne dessert que 3 appareils, un de nos téléphones ne fonctionne plus du tout mais il est compté dans les appareils connectés, comment le retirer des appareils connectés alors que nous ne pouvons plus l'allu...

  • Newbie
  • Nous avons un abonnement spotify premium qui ne dessert que 3 appareils, un de nos téléphones ne fonctionne plus du tout mais il est compté dans les appareils connectés, comment le retirer des appare...
  • 169 Views
  • 0 replies
  • 0 likes
  • 169 Views
  • 0 replies
  • 0 likes

All Songs will not load and customer service is useless.

I have been experiencing a very irritating issue since March. I am running Version 5.6.0.701.The issue occurs over WiFi and 4G.My songs list will not load. In the app, when I go to my Library, then songs, it displays the loading circle and does not l...

  • Newbie
  • I have been experiencing a very irritating issue since March. I am running Version 5.6.0.701. The issue occurs over WiFi and 4G. My songs list will not load. In the app, when I go to my Library...
  • 105 Views
  • 0 replies
  • 0 likes
  • 105 Views
  • 0 replies
  • 0 likes

Mensaje o notificación baja el volumen de spotify

hola tengo untelefono nuevo lo que pasa es que cada vez que pongo una cancion o algo y me llega un mensaje se baja el volumen y para que se oiga normal lo que tego que haces es "pausar y reproducir para que se oiga bien " que ago ?

  • Newbie
  • hola tengo untelefono nuevo lo que pasa es que cada vez que pongo una cancion o algo y me llega un mensaje se baja el volumen y para que se oiga normal lo que tego que haces es "pausar y reproducir p...
  • 628 Views
  • 0 replies
  • 0 likes
  • 628 Views
  • 0 replies
  • 0 likes