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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118789 Views

27 replies

4 likes

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  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239617 Views

153 replies

11 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600501 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492936 Views

581 replies

42 likes

Account
Free
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samsung

spotify is freezing frequently.i will stop using it and paying for if there wont be any update..i had thos pr9blem 4 ti.es today o samsung A3 k2016

Newbie

spotify is freezing frequently.i will stop using it and paying for if there wont be any update..i had thos pr9blem 4 ti.es today o samsung A3 k2016

330 Views

0 replies

0 likes

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my premium is gone

i could listen songs on spotify like a half hour ago but now my premium account has gone. idk why but my account seems free account. HELP PLEASE

Visitor

i could listen songs on spotify like a half hour ago but now my premium account has gone. idk why but my account seems free account. HELP PLEASE

308 Views

0 replies

0 likes

  • 308 Views
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Keeps stopping after every song

I have the same problem on Android with both my Xperia z3+ and my Xperia z5. Spotify keeps playing a single song then it stops and has been like this for months now. Just haven't had time to report it yet. To get it to start again you need to unlock ...

Newbie

I have the same problem on Android with both my Xperia z3+ and my Xperia z5. Spotify keeps playing a single song then it stops and has been like this for months now. Just haven't had time to report i...

498 Views

0 replies

0 likes

  • 498 Views
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Release Notes for Android?

Hi, What´s up with the release notes for Android? Did the community manager get bored from updating them? https://community.spotify.com/t5/Spotify-Community-Blog/All-Spotify-Release-Notes/ba-p/551574 Please enlighten me where I can find them. Thank y...

Regular

Hi,   What´s up with the release notes for Android? Did the community manager get bored from updating them?   https://community.spotify.com/t5/Spotify-Community-Blog/All-Spotify-Release...

586 Views

0 replies

0 likes

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stereo

En la versión gratuita para móviles solo reproducen un canal (derecho o izquierdo) y lo envían por los dos. Esto se hace más evidente en canciones de los '60 que jugaban mucho con el efecto estéreo y que al reproducirlas por Spotify se pierde la mita...

Newbie

En la versión gratuita para móviles solo reproducen un canal (derecho o izquierdo) y lo envían por los dos. Esto se hace más evidente en canciones de los '60 que jugaban mucho con el efecto estéreo y...

364 Views

0 replies

0 likes

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Solved!! My library is not been showing on my phone (android)

I can't find my library section on my app. I already look to other phones with the same version without that issue, but I don't know why doesn't have that option on my device.I'm a premium user and on my computer everything looks ok. Please someone c...

Newbie

I can't find my library section on my app. I already look to other phones with the same version without that issue, but I don't know why doesn't have that option on my device. I'm a premium use...

Joe

Community Legend

6307 Views

1 replies

0 likes

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  • 1 replies
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Spotify removing offline files - and forgetting where they are stored

Hi, I'm using a Sony Xperia Z5, Android 6.0.1, Spotify version 7.1.0.1025 arm7. My problem is this - every night, all my offline files disappear. I prefer to turn my phone off a night. When I turn it on in the morning, everything I have downloaded di...

Casual Listener

Hi,   I'm using a Sony Xperia Z5, Android 6.0.1, Spotify version 7.1.0.1025 arm7.   My problem is this - every night, all my offline files disappear. I prefer to turn my phone off a nig...

476 Views

0 replies

0 likes

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Spotify on Smartwatch

Can i use spotify on Sony Smartwatch 2 connected to my phone? Like changing songs and playlists?

Newbie

Can i use spotify on Sony Smartwatch 2 connected to my phone? Like changing songs and playlists?

602 Views

0 replies

0 likes

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Solved!! Music playback interrupted constantly

I've got a Problem with the Playback of spotify music for Abort 6 months now. I'm Not using spotify Premium.Ich can usually Listen to two Songs in a row, then the Playback stops automatically. The music will only Start again when I open the app. Some...

Casual Listener

I've got a Problem with the Playback of spotify music for Abort 6 months now. I'm Not using spotify Premium. Ich can usually Listen to two Songs in a row, then the Playback stops automatically. Th...

annikey23

Casual Listener

6670 Views

2 replies

0 likes

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  • 2 replies
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Pague un mes premiun y se suponia que el segundo era gratis lo que no fue verdada

Hace un mes hubo una promoción de paga un mes premiun y el segundo es gratis, lo que nunca paso, ya paso el mes pagado y el mes gratis no funciono porque mi cuenta volvió a ser con anuncios, eso en mi pais es publicidad engañosa y es demandable den s...

Visitor

Hace un mes hubo una promoción de paga un mes premiun y el segundo es gratis, lo que nunca paso, ya paso el mes pagado y el mes gratis no funciono porque mi cuenta volvió a ser con anuncios, eso en m...

373 Views

0 replies

0 likes

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Music downloaded not recognized

Spotify went offline and when i singed in all my downloaded music, storaged in the external memory its not.in spotify. Instead of there it lookz for the music in the internal memory.. how can I do to make spotify rocognize the downloaded music in the...

Newbie

Spotify went offline and when i singed in all my downloaded music, storaged in the external memory its not.in spotify. Instead of there it lookz for the music in the internal memory.. how can I do to...

MartinStoichkov

Community Legend

357 Views

1 replies

0 likes

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  • 1 replies
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Sound quality and level change half a second into song

So this is an issue I have been having for quite some time with Spotify. I love to listen to my music at an unreasonably high level and whenever I choose a song on Spotify about half a second into the song you can hear the volume level and the qualit...

Casual Listener

So this is an issue I have been having for quite some time with Spotify. I love to listen to my music at an unreasonably high level and whenever I choose a song on Spotify about half a second in...

559 Views

0 replies

0 likes

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Storage option doesn't appear

I'm currently using spotify version 7.2 and my android is 5.1 lolipop. When I go to settings the option just doesn't appear. I've checked the sd card and it has 12GB available. Doesn anybody know why this happens? Is it because my android is outdated...

Newbie

I'm currently using spotify version 7.2 and my android is 5.1 lolipop. When I go to settings the option just doesn't appear. I've checked the sd card and it has 12GB available. Doesn anybody know why...

MartinStoichkov

Community Legend

594 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Application Slow response, twitchy stutter playback

Hello, I'm having troubles with the app installed on my tablet since the beginning of the week : - Actions like next/previous or setting the volume are very slow to be performed. - When I try to navigate into current track, the sound quickly become t...

Casual Listener

Hello,   I'm having troubles with the app installed on my tablet since the beginning of the week :   - Actions like next/previous or setting the volume are very slow to be performed. &n...

patatajj

Casual Listener

2073 Views

6 replies

0 likes

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  • 6 replies
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Downloads deleted

Hi,I'm a spotify premium user and had downloaded some playlists on my Samsung Galaxy S6 edge in order to to listen to to my music when I'm offline. Unfortunately my downloads are being deleted automatically. I don't want to to download all my albums ...

Visitor

Hi, I'm a spotify premium user and had downloaded some playlists on my Samsung Galaxy S6 edge in order to to listen to to my music when I'm offline. Unfortunately my downloads are being deleted au...

421 Views

0 replies

0 likes

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Wheres my artists list and albums?

Just one simple question, Why did they remove my library?! You can find some going to favorites but it does not show all my albums, and what about my artist list! I wanna listen by artists. What were they thinking? They have a lot of complaints on th...

Regular

Just one simple question, Why did they remove my library?!   You can find some going to favorites but it does not show all my albums, and what about my artist list! I wanna listen by...

jdubintexas

Casual Listener

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Amazon TV Spotify doesn't search Artist field

Just got an Amazon FireTV thing. I got it because Spotify has refused to update their Roku app, for reasons that I will go ahead and say are, well, fair enough... Anyway, I just tried to do a few searches in FireTV Spotify app, and to my dismay, the ...

Casual Listener

<passiveagressive> Just got an Amazon FireTV thing. I got it because Spotify has refused to update their Roku app, for reasons that I will go ahead and say are, well, fair enough...   A...

345 Views

0 replies

0 likes

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Music help

Why do my songs keep cutting out after only a few seconds of playing

Newbie

Why do my songs keep cutting out after only a few seconds of playing

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
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Where is my library?!

Thats what I would like to after the new update, are you serious?!

Regular

Thats what I would like to after the new update, are you serious?!

jdmartin66

Regular

565 Views

3 replies

0 likes

  • 565 Views
  • 3 replies
  • 0 likes

Missing Library

Hey guys, I just had a question and was wondering if I could get some help. After my phone downloaded the latest update, it took the library category out and replaced it with a category called "me". I click on it and it shows the songs I've downloade...

Casual Listener

Hey guys, I just had a question and was wondering if I could get some help. After my phone downloaded the latest update, it took the library category out and replaced it with a category called "me". ...

nmcelroy906

Newbie

1151 Views

3 replies

2 likes

  • 1151 Views
  • 3 replies
  • 2 likes