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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387872 Views

545 replies

34 likes

Account
Free
  • 387872 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

7 likes

  • 8044 Views
  • 0 replies
  • 7 likes

I can't find all my downloaded songs

I can't search my songs anymore in just one list. After the last update, when I go to "Me", there's just Playlists, Suggested Mixes and Recently Played I like the last version where I can see all my songs and play them all in shuffle. But now I just ...

Newbie

I can't search my songs anymore in just one list. After the last update, when I go to "Me", there's just Playlists, Suggested Mixes and Recently Played 😞 I like the last version where I can see all ...

Joe

Community Legend

1553 Views

3 replies

1 likes

  • 1553 Views
  • 3 replies
  • 1 likes

Blocked a mixtape track accidentally

Hello, yesterday I accidentally blocked Crooked Spine by Cough from one of my mixtapes. The repeat button on the Android app was usually on that exact spot, which is not a good thing in my opinion.Can you tell me how to unblock it now?

Regular

Hello, yesterday I accidentally blocked Crooked Spine by Cough from one of my mixtapes. The repeat button on the Android app was usually on that exact spot, which is not a good thing in my opinion. ...

RS_potify

Newbie

391 Views

2 replies

0 likes

  • 391 Views
  • 2 replies
  • 0 likes

Solved!! Offline premium

I can't listen to my saved music offline. What's wrong?

Casual Listener

I can't listen to my saved music offline. What's wrong?

Lucyyy07

Casual Listener

545 Views

2 replies

0 likes

  • 545 Views
  • 2 replies
  • 0 likes

Music not showing

Hey guys, Ive been having problems with my Spotify on my Android and was wondering if I could get some help.When I go to my music none of my music that I've saved and offline downloaded shows up. All it does is show the artists that I've been followi...

Casual Listener

Hey guys, Ive been having problems with my Spotify on my Android and was wondering if I could get some help. When I go to my music none of my music that I've saved and offline downloaded shows up....

Drick95

Casual Listener

454 Views

2 replies

2 likes

  • 454 Views
  • 2 replies
  • 2 likes

Unable to share music through Spotify app

Whenever I go to share music on the Spotify app, instead of the standard Spotify pop up window with the "Send To..." and "Post To..." options I get the standard Android share window, where Spotify is not an option (see attached screenshot).This only ...

Casual Listener

Whenever I go to share music on the Spotify app, instead of the standard Spotify pop up window with the "Send To..." and "Post To..." options I get the standard Android share window, where Spotify is...

daturkel

Casual Listener

2683 Views

8 replies

0 likes

  • 2683 Views
  • 8 replies
  • 0 likes

Solved!! Song is FAST

I don't why, but some songs that I play is 2x faster than the original (the way it should sound). I noticed this after downloading them for offline. Anyone has any fix for this? Thanks!

Newbie

I don't why, but some songs that I play is 2x faster than the original (the way it should sound). I noticed this after downloading them for offline. Anyone has any fix for this? Thanks!

user-removed

Not applicable

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Log in issues.

My account kept logged out after i exit spotify. What can i do?

Visitor

My account kept logged out after i exit spotify. What can i do?

217 Views

0 replies

0 likes

  • 217 Views
  • 0 replies
  • 0 likes

Creating Playlists on my Android TV

I have a Android Smart TV and an Android cellphone. I can crate and manage playlists on the phone however these options are no available on my TV. I can select songs and they appear in My Music however there does not appear to be a way to crate a pla...

Regular

I have a Android Smart TV and an Android cellphone. I can crate and manage playlists on the phone however these options are no available on my TV. I can select songs and they appear in My Music howev...

1020 Views

0 replies

0 likes

  • 1020 Views
  • 0 replies
  • 0 likes

there is no option to change the location to save playlists

I don't have option in settings to change the location to download playlist offline. It's gone after last update. How to repair it ?Sorry for bad English

Newbie

I don't have option in settings to change the location to download playlist offline. It's gone after last update. How to repair it ? Sorry for bad English

Hubo

Community Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Syncing Local Files to Mobile

So after giving up Spotify 6 months ago due to the lack of diversity I decided to come back again when they offered some sort of promo. I used to be able to sync my local files to mobile with no issues as long as both my desktop Spotify and mobile Sp...

Casual Listener

So after giving up Spotify 6 months ago due to the lack of diversity I decided to come back again when they offered some sort of promo. I used to be able to sync my local files to mobile with no issu...

Joe

Community Legend

702 Views

1 replies

0 likes

local files
Local tracks
Mobile
  • 702 Views
  • 1 replies
  • 0 likes

Does anyone actually get the new Adroid app to work at all?

I surely don't. It takes several minutes to load my playlists. Not once but EVERY SINGLE TIME I TRY!!!!!!!!!!!!What the **bleep** is the point in replacing an app that worked just fine with one that doesn't function at all. Spotify always had the edg...

Roadie

I surely don't. It takes several minutes to load my playlists. Not once but EVERY SINGLE TIME I TRY!!!!!!!!!!!! What the **bleep** is the point in replacing an app that worked just fine with one t...

geirhong

Roadie

1645 Views

14 replies

0 likes

  • 1645 Views
  • 14 replies
  • 0 likes

Spotify always logout and need relogin every sunday

Dear SpotifyMy spotify alwasy doing like that and cannot play my offline data after relogin. This was happen two week.Thanks

Casual Listener

Dear Spotify My spotify alwasy doing like that and cannot play my offline data after relogin. This was happen two week. Thanks

458 Views

0 replies

0 likes

  • 458 Views
  • 0 replies
  • 0 likes

Bugged player UI

Kindly looks at my screenshots. My UI became like this after I updated the app like a week ago.I already tried doing a clean reinstallation and even tried clearing the cache of my phone, issue still persists.No problem with playing music. I just find...

Newbie

Kindly looks at my screenshots. My UI became like this after I updated the app like a week ago. I already tried doing a clean reinstallation and even tried clearing the cache of my phone, issue st...

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
  • 0 likes

[Android][Other] Problems with android app

After its last update, android app does not work properly. It can not read playlist downloaded in sd card memory, always is downloading songs, when finished starts again. very annoying because I'm paying for a service that is becoming unreliable.

Visitor

After its last update, android app does not work properly. It can not read playlist downloaded in sd card memory, always is downloading songs, when finished starts again. very annoying because I'm pa...

366 Views

0 replies

0 likes

Android
Other
  • 366 Views
  • 0 replies
  • 0 likes

Android bug fix needed upcoming first song issue

When music is playing and you're viewing the album art full screen. You touch the top right of that view to access the upcoming songs list. Here you can change the order of upcoming songs. If you take any song after the first song and move it to the ...

Newbie

When music is playing and you're viewing the album art full screen. You touch the top right of that view to access the upcoming songs list. Here you can change the order of upcoming songs. If you tak...

221 Views

0 replies

0 likes

  • 221 Views
  • 0 replies
  • 0 likes

Spotify causes SD card reconnection on my Zenfone (Lollipop)

When using Spotify, I get "SD Card inserted" notifications all the time on my Zenfone 5 (updated to Lollipop 5.0), and it only seems to happen while using Spotify. I didn't have this problem back then on my Razr D3 (Kitkat), and it was the same SD ca...

Music Fan

When using Spotify, I get "SD Card inserted" notifications all the time on my Zenfone 5 (updated to Lollipop 5.0), and it only seems to happen while using Spotify. I didn't have this problem back the...

dufinardi-72

Newbie

634 Views

3 replies

0 likes

  • 634 Views
  • 3 replies
  • 0 likes

back button removed

The back button to close spotify is gone. Why? Now I have to go into settings and log out. It's kind of a pain. So easy before, am I missing something? Besides the button, that is.

Casual Listener

The back button to close spotify is gone.  Why?  Now I have to go into settings and log out.  It's kind of a pain.  So easy before, am I missing something? Besides the button...

Skillset65

Casual Listener

620 Views

2 replies

0 likes

Android
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  • 2 replies
  • 0 likes

Newest Mobile Update

Checking out the latest update on the Spotify mobile app on my phone, and I gotta say... I hate it. You took the page that I use the most frequently (saved albums) and relegated it to a hidden area that took me about 5-10 min. to find. Instead of jus...

Casual Listener

Checking out the latest update on the Spotify mobile app on my phone, and I gotta say... I hate it.  You took the page that I use the most frequently (saved albums) and relegated it to a hidden ...

Mr_M_2000

Newbie

2916 Views

9 replies

7 likes

  • 2916 Views
  • 9 replies
  • 7 likes

All Albums Disappeared from library?

No idea what just happened, was listening to a downloaded album on my nexus 5 (Android 4.4.3), when the current track finished it didn't go onto the next one. When I looked, I got a message saying that I'd removed the album from my library. I re-adde...

Casual Listener

No idea what just happened, was listening to a downloaded album on my nexus 5 (Android 4.4.3), when the current track finished it didn't go onto the next one. When I looked, I got a message sayin...

Chloedubose

Newbie

3679 Views

4 replies

1 likes

Albums
android 4.4.3
bug
Dissapearing Albums
Nexus 5
  • 3679 Views
  • 4 replies
  • 1 likes

[Android][Music] Please work on it fast

Hi spotify i have a problem and that is that i can't listen to a girl group name twice. My account is premiumso i dont know why i can't hear there songs.I am a kpop fan an sometimes i cant hear any of their songs. So please but every singer song out ...

Newbie

Hi spotify i have a problem and that is that i can't listen to a girl group name twice. My account is premiumso i dont know why i can't hear there songs.I am a kpop fan an sometimes i cant hear any o...

Joe

Community Legend

511 Views

1 replies

0 likes

Android
Music
  • 511 Views
  • 1 replies
  • 0 likes