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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107474 Views

26 replies

3 likes

  • 107474 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217435 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217435 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571632 Views

79 replies

3 likes

  • 571632 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470870 Views

577 replies

40 likes

Account
Free
  • 470870 Views
  • 577 replies
  • 40 likes

does family premium allow fast forward, rewind, tap?

Hi,I plan to use spotify family premium. So registered today and checked out free spotify on android 1st. Here I cannot fast-forward or rewind a song. Also I cannot tap on (to jump directly e.g. into the middle of the song).If this is also valid for ...

Regular

Hi, I plan to use spotify family premium. So registered today and checked out free spotify on android 1st. Here I cannot fast-forward or rewind a song. Also I cannot tap on (to jump directly e.g. in...

guest7777

Regular

704 Views

1 replies

0 likes

  • 704 Views
  • 1 replies
  • 0 likes

[Android][Other] I CAN'T FAST FORWARD!!! HELP!!

I can't fast forward or backward in the track!! What the **bleep**?!?! WHAT THE FUUUCK?!?! HALP HEEELP!!! This is in the latest update for android. PLEASE FIX THIS!!!

Casual Listener

I can't fast forward or backward in the track!! What the **bleep**?!?! WHAT THE FUUUCK?!?! HALP HEEELP!!! 😭 This is in the latest update for android. PLEASE FIX THIS!!!

431 Views

0 replies

0 likes

Android
Other
  • 431 Views
  • 0 replies
  • 0 likes

Sd Karte entnehmen

Hallo liebe Spotify-Community,Und zwar hab ich folgendes Problem. Den Speicherort hab ich auf die SD-karte eingestellt, wo ich auch playlisten heruntergeladen habe. Aber sobald ich die Sd Karte aus meinem Handy rausschmeiße und später wieder einlege ...

Newbie

Hallo liebe Spotify-Community, Und zwar hab ich folgendes Problem. Den Speicherort hab ich auf die SD-karte eingestellt, wo ich auch playlisten heruntergeladen habe. Aber sobald ich die Sd Karte a...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

Solved!! Premium

I got Premium account.Using Android smartphone i can listen an album only random...is it true?

Casual Listener

I got Premium account. Using Android smartphone i can listen an album only random...is it true?

Robycop

Casual Listener

785 Views

2 replies

0 likes

  • 785 Views
  • 2 replies
  • 0 likes

Samsung s6 issues

I've started having issues with the spotify mobile app. Essentially the album artwork/song details freezes, but the music continues playing. So you have the details of a song you previously played up, with another song playing. You try to open the ap...

Newbie

I've started having issues with the spotify mobile app. Essentially the album artwork/song details freezes, but the music continues playing. So you have the details of a song you previously played up...

Sav83

Newbie

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Music stops when opening other apps

I've searched for solutions and found none. I tried the battery optimization thing, and it did nothing. Half the time the music just stops, and the other half the app closes. How can this be fixed? I'm using a new Marshmallow tablet.

Music Fan

I've searched for solutions and found none. I tried the battery optimization thing, and it did nothing. Half the time the music just stops, and the other half the app closes. How can this be fixed? ...

hannibalhaswari

Music Fan

886 Views

3 replies

0 likes

music stops
  • 886 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Connect and Play Fi Streaming Dropping and Reverting back to Android

Purchased a Play-Fi streaming sound bar.Using Samsung Galaxy S5Can stream spotify connect to soundbar.Continually reverts back to my phone from my living room. Can anyone help?

Casual Listener

Purchased a Play-Fi streaming sound bar. Using Samsung Galaxy S5 Can stream spotify connect to soundbar. Continually reverts back to my phone from my living room.     Can anyone help?

maddieprivate

Casual Listener

823 Views

1 replies

0 likes

  • 823 Views
  • 1 replies
  • 0 likes

Podcasts dont work

My Spotify and Android system are all updated when I click on a podcast nothing happens?? Why? I'm in the UK

Newbie

My Spotify and Android system are all updated when I click on a podcast nothing happens?? Why? I'm in the UK

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

Offline playlists deleting once they are downloaded

Hi,I have recently purchased a new Android phone and it keeps logging me out of Spotify Premium and also deleting my offline playlists as soon as they are downloaded. I have tried removing Spotify data and reinstalling the app and this hasn't helped....

Newbie

Hi, I have recently purchased a new Android phone and it keeps logging me out of Spotify Premium and also deleting my offline playlists as soon as they are downloaded. I have tried removing Spotify ...

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

Unable to download music

Hi i decided to get a premium account again to see if i will now be able to download again music but to my dismay im still unable to download. It still prompts that i need to go to settings and "switch on download using cellular data" even though tha...

Casual Listener

Hi i decided to get a premium account again to see if i will now be able to download again music but to my dismay im still unable to download. It still prompts that i need to go to settings and "swit...

470 Views

0 replies

0 likes

  • 470 Views
  • 0 replies
  • 0 likes

Mobile data being used when playing music downloaded onto Samsung S7

I received a notification from my cellular provider that I had gone over my data limit this month. This was odd because I'm always careful with my data and I always save music to my phone with Spotify and only ever stream when on wifi. Spotify has us...

Casual Listener

I received a notification from my cellular provider that I had gone over my data limit this month. This was odd because I'm always careful with my data and I always save music to my phone with Spotif...

513 Views

0 replies

0 likes

  • 513 Views
  • 0 replies
  • 0 likes

Solved!! Solution: No Storage Area Found

UPDATED: 3/20/2016. SEE BOTTOM OF POST. Good Morning my Fellow Music Lovers, I've ran into the Infamous "no storage area found, and after a chat with support, met no resolution... So since I can't let a problem go, I decided to get to the bottom of t...

Regular

UPDATED: 3/20/2016. SEE BOTTOM OF POST.   Good Morning my Fellow Music Lovers,    I've ran into the Infamous "no storage area found, and after a chat with support, met no resolutio...

ScooterH

Casual Listener

50998 Views

44 replies

14 likes

  • 50998 Views
  • 44 replies
  • 14 likes

Spotify Deleting My Playlists

Over the past week I have went onto the Spotify App on my Nexus 6P to realise that the playlists that I have created have been deleted. This has happened 3 times this week and there seems to be 2 day intervals between when it happens. It is very anno...

Newbie

Over the past week I have went onto the Spotify App on my Nexus 6P to realise that the playlists that I have created have been deleted. This has happened 3 times this week and there seems to be 2 day...

572 Views

0 replies

0 likes

  • 572 Views
  • 0 replies
  • 0 likes

Song not available.

I'm connected to WiFi although whenever I try and play a song I get an error message "song not available."Incredibly frustrating.

Newbie

I'm connected to WiFi although whenever I try and play a song I get an error message "song not available." Incredibly frustrating.

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Song still shows up

I have a Samsung Galaxy 7 Edge. After I log out the last played song still shows up on my screen in "sleep mode " I have to restart my phone exchange to get it to go away. Any solutions?

Newbie

I have a Samsung Galaxy 7 Edge. After I log out the last played song still shows up on my screen in "sleep mode " I have to restart my phone exchange to get it to go away. Any solutions?

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
  • 0 likes

Spotify app verschiebbar machen

Warum lässt sich die App von spotify nicht auf eine sd Karte verschieben. Interner Speicher ist immer rar und spotify verbraucht enorm viel Speicherplatz. Jetzt habe ich mein Tablett extra um 128 GB erweitert Und kann spotify immer noch nicht nutzen.

Casual Listener

Warum lässt sich die App von spotify nicht auf eine sd Karte verschieben. Interner Speicher ist immer rar und spotify verbraucht enorm viel Speicherplatz. Jetzt habe ich mein Tablett extra um 128 GB ...

543 Views

0 replies

0 likes

  • 543 Views
  • 0 replies
  • 0 likes

Not getting notification for new music

I have never gotten any notification for new music from any of the artists I follow, and I have the setting turned on.

Newbie

I have never gotten any notification for new music from any of the artists I follow, and I have the setting turned on.

MartinStoichkov

Community Legend

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Premium

I got Premium account.Using Android smartphone i can listen an album only random...is it true?

Casual Listener

I got Premium account. Using Android smartphone i can listen an album only random...is it true?

OviiiOne

Community Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes