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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118794 Views

27 replies

4 likes

  • 118794 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239629 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239629 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600509 Views

79 replies

3 likes

  • 600509 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492943 Views

581 replies

42 likes

Account
Free
  • 492943 Views
  • 581 replies
  • 42 likes

When using chromecast with phone or google home, playback registering as account in use elsewhere.

When switching between using my phone, google pixel, and my google home to playback music from spotify i get the error that my device is currently being used elsewhere. this prevents me from playing any music on either for an indeterminiate amount of...

Newbie

When switching between using my phone, google pixel, and my google home to playback music from spotify i get the error that my device is currently being used elsewhere. this prevents me from playing ...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

[Android][Other] Application Crash

I recently updated to the latest version of Spotify (v7.1.01025 armV7) on my android device (Samsun s7 Edge) and the application keeps on crashing - i.e. freezes, doesn't respond to changing music on lock screen, or just crashes. I've tried force clo...

Newbie

I recently updated to the latest version of Spotify (v7.1.01025 armV7) on my android device (Samsun s7 Edge) and the application keeps on crashing - i.e. freezes, doesn't respond to changing music on...

516 Views

0 replies

3 likes

Android
Other
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  • 0 replies
  • 3 likes

Spotify App for Gear S3

When trying to stream from my Gear S3 without my phone nearby, I need to go into the Gear S3, change the mobile network to "Always On", then go back into the Spotify app, and choose "Stream over LTE/3G". Is there a way to just allow the app to stream...

Casual Listener

When trying to stream from my Gear S3 without my phone nearby,  I need to go into the Gear S3, change the mobile network to "Always On", then go back into the Spotify app, and choose "Stream ove...

user-removed

Not applicable

716 Views

1 replies

0 likes

Android
  • 716 Views
  • 1 replies
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Spotify without wifi

Can't listen music if i dont have wifi

Newbie

Can't listen music if i dont have wifi

PilotAC

Community Legend

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Spotify payed via usb

Are you able to play spotify via usb? Such as connecting your android phone through USB port to a car stereo or speakers? If so do you need to change settings?

Newbie

Are you able to play spotify via usb? Such as connecting your android phone through USB port to a car stereo or speakers? If so do you need to change settings?

336 Views

0 replies

0 likes

  • 336 Views
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Volume problem using spotify connect

Im using spotify on my google pixel and everytime i try to change the volume in spotify app, the volume drops to minimum and ive got to turn it back up again. It only happens when connected to sonos. If just listening to music on phone then theres no...

Newbie

Im using spotify on my google pixel and everytime i try to change the volume in spotify app, the volume drops to minimum and ive got to turn it back up again. It only happens when connected to sonos....

357 Views

0 replies

0 likes

  • 357 Views
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  • 0 likes

Superuser Contribution Honor 7 Lite Lockscreen problem

Im using Honor 7 lite as you saw by the title. But my issue isn't lockscreen controls but artwork. Theres only name of the song and artist and controls, no artwork. My friend has the same phone and he has the artwork with spotify, i have asked him bu...

Newbie

Im using Honor 7 lite as you saw by the title. But my issue isn't lockscreen controls but artwork. Theres only name of the song and artist and controls, no artwork. My friend has the same phone and h...

RodrigoPalma

Roadie

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audio problems

Once I start a playlist the audio quality is really good as Spotify premium said it was, but after a minute the audio reduce and get really bad like really low and all the audio settings does not work. Like if the Spotify premium audio settings does ...

Newbie

Once I start a playlist the audio quality is really good as Spotify premium said it was, but after a minute the audio reduce and get really bad like really low and all the audio settings does not wor...

RodrigoPalma

Roadie

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Superuser Contribution One Local File Will Not Download

Hi, I have been able to sucessfully download and sync two local albums from my laptop to my android device. I am now trying to sync a song I downloaded from the web (Ain't Nobody Got Time for That by Sweet Brown). It's showing up on both devices. It ...

Visitor

Hi, I have been able to sucessfully download and sync two local albums from my laptop to my android device. I am now trying to sync a song I downloaded from the web (Ain't Nobody Got Time for That by...

RodrigoPalma

Roadie

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sd memory

I Dont see the sd memoria storage option for all the music i have, pass all to sd

Newbie

I Dont see the sd memoria storage option for all the music i have, pass all to sd

RodrigoPalma

Roadie

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se me borran canciones

Ya es la segunda vez que me pasa y estoy muy decepcionado. Se me pasa automaticamente como lugar de almacenamiento de la memoria SD a la memoria interna, quedando los datos de canciones en la tarjeta externa, pero sin poder utilizarlos en modo offlin...

Casual Listener

Ya es la segunda vez que me pasa y estoy muy decepcionado. Se me pasa automaticamente como lugar de almacenamiento de la memoria SD a la memoria interna, quedando los datos de canciones en la tarjeta...

RodrigoPalma

Roadie

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

App update

Ive just updated the app to the most recent version and ive noticed that a lot of the songs on my library have been removed. Any ideas on whats caused this and is the only solution to just re-add and hopefully remember all the songs that were removed

Newbie

Ive just updated the app to the most recent version and ive noticed that a lot of the songs on my library have been removed. Any ideas on whats caused this and is the only solution to just re-add and...

309 Views

0 replies

0 likes

  • 309 Views
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  • 0 likes

Superuser Contribution Se cierra la aplicación

Soy usuaria premium y me parece indignante que se me cierre la aplicación al minuto de abrirla. Desde hace un mes me pasa y creí que con las últimas actualizaciones se arreglaría pero no.Spotify se cierra cuando abro otra aplicación. No queda ejecutá...

Newbie

Soy usuaria premium y me parece indignante que se me cierre la aplicación al minuto de abrirla. Desde hace un mes me pasa y creí que con las últimas actualizaciones se arreglaría pero no. Spotify ...

RodrigoPalma

Roadie

685 Views

1 replies

0 likes

  • 685 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android 7.0 Spotify Crash

Hi Community, since i installed the Android Version 7.0 on my LG G5 device, Spotify crash, if i click on settings, my playlist, my profile and profiles from friends.Other things are doing well.Need help please.

Newbie

Hi Community,   since i installed the Android Version 7.0 on my LG G5 device, Spotify crash, if i click on settings, my playlist, my profile and profiles from friends. Other things are doing ...

RodrigoPalma

Roadie

616 Views

1 replies

0 likes

  • 616 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suggested songs wont leave me alone.

I'm on my android phone, trying to listen to my tunes and all of a sudden I'm getting suggested music that is soooo not mine. I just want to listen to my songs!I've messed with it a bit but it just won't let me listen to my stuff, come on Spotify, no...

Visitor

I'm on my android phone, trying to listen to my tunes and all of a sudden I'm getting suggested music that is soooo not mine. I just want to listen to my songs! I've messed with it a bit but it ju...

RodrigoPalma

Roadie

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded songs.

I just recently resubscribed to premium but when I try to download the songs on my ZTE obsidian it keeps telling me there's no memory left when I still have 70-80 MBs of space left. What do I do to get my songs to download? It says I have 84 left to ...

Newbie

I just recently resubscribed to premium but when I try to download the songs on my ZTE obsidian it keeps telling me there's no memory left when I still have 70-80 MBs of space left. What do I do to g...

RodrigoPalma

Roadie

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution cannot log in from samsung mobile

Hi, I cannot log in to spotify from my phone because it says I am abroad and I need to update my location at spotify.com. I have at spotify.com that I live in Ireland but I cannot understand why this is not recongnised by my phone app (it was working...

Newbie

Hi, I cannot log in to spotify from my phone because it says I am abroad and I need to update my location at spotify.com. I have at spotify.com that I live in Ireland but I cannot understan...

RodrigoPalma

Roadie

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant Log In

I have typed in my username and password and it will not log into my account. I know I have the right username and password, but the screen just continues to say "Logging in..." but never actually logs in. Any ideas?

Newbie

I have typed in my username and password and it will not log into my account. I know I have the right username and password, but the screen just continues to say "Logging in..." but never actually lo...

RodrigoPalma

Roadie

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps deleting offline playlists

Currently using a galaxy note 4 and have been having issues with my playlists being deleted for months now, have tried fresh installs and re syncing on my end, nothing accomplished just keep losing my playlists.

Newbie

Currently using a galaxy note 4 and have been having issues with my playlists being deleted for months now, have tried fresh installs and re syncing on my end, nothing accomplished just keep losing m...

RodrigoPalma

Roadie

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium card doesn't work

Hi Guys,As I bought a 10€ Spotify Prwmium card 2 days ago, i entered the code. Then i got an E-Mail that my code was accepted and so on. Then i wanted to use the Premium functions but this also didn't work. I also tried to sign out and in again but t...

Newbie

Hi Guys, As I bought a 10€ Spotify Prwmium card 2 days ago, i entered the code. Then i got an E-Mail that my code was accepted and so on. Then i wanted to use the Premium functions but this also did...

RodrigoPalma

Roadie

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes