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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202370 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202370 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547116 Views

78 replies

3 likes

  • 547116 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454987 Views

571 replies

38 likes

Account
Free
  • 454987 Views
  • 571 replies
  • 38 likes

How can I download my offline local music from my phone

So pretty much I had local music in my PC and I offline downloaded it in my phone in a playlist. Long story short I formatted my PC and lost all the local music and thought I lost it from Spotify since it disappeared from the desktop client (obviousl...

Casual Listener

So pretty much I had local music in my PC and I offline downloaded it in my phone in a playlist. Long story short I formatted my PC and lost all the local music and thought I lost it from Spotify sin...

FireTendencies

Casual Listener

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

How deactivate random mode

Hi all !I have a Premium account and cannot deactivate random/aleatory mode on my Samsung (Android). No problems with PC or iPad... Any comment about?Thanks !

Regular

Hi all ! I have a Premium account and cannot deactivate random/aleatory mode on my Samsung (Android). No problems with PC or iPad... Any comment about? Thanks !

ITConseil

Newbie

606 Views

2 replies

0 likes

  • 606 Views
  • 2 replies
  • 0 likes

Solved!! offline playlist keep redownloading

I have premium subscription, but i can't play offline. i have hundreds of songs, once i've finished downloading, i go offline and i can't play the downloaded song. i figure it out that when i press download button on a playlist, it start downloading,...

Newbie

I have premium subscription, but i can't play offline. i have hundreds of songs, once i've finished downloading, i go offline and i can't play the downloaded song. i figure it out that when i press d...

wingshq

Community Legend

1411 Views

1 replies

0 likes

  • 1411 Views
  • 1 replies
  • 0 likes

Chromecast audio problems

I've just purchased a Google ChromeCast Audio "puck". Working perfectly with TuneIn radio but a disaster with Spotify. It constantly drops out when casting from my Android tablet. Sound stutters and sometimes the cast device goes MIA from the tablet ...

Newbie

I've just purchased a Google ChromeCast Audio "puck". Working perfectly with TuneIn radio but a disaster with Spotify. It constantly drops out when casting from my Android tablet. Sound stutters and ...

thinkjason

Newbie

1661 Views

4 replies

0 likes

  • 1661 Views
  • 4 replies
  • 0 likes

Songs don't want start

Hi guys!I pay each month to be premium for listen the music without the Wi-Fi, but since few days some of the songs just don't want start without. It's maybe 1/4 of my playlist who doesn't work and it's really annoying because I paid for that! And I ...

Casual Listener

Hi guys! I pay each month to be premium for listen the music without the Wi-Fi, but since few days some of the songs just don't want start without. It's maybe 1/4 of my playlist who doesn't work and...

mollymaya3

Casual Listener

499 Views

2 replies

0 likes

  • 499 Views
  • 2 replies
  • 0 likes

Chromecast Stops Audio

Phone: Pixel XL Android 7.1.1For some reason after about 1 minute of the song playing on the Chromecast or Chromecast Audio it stops the audio. I'll go back into the app and it still says the song is playing even though the sound definitely stops. It...

Casual Listener

Phone: Pixel XL Android 7.1.1 For some reason after about 1 minute of the song playing on the Chromecast or Chromecast Audio it stops the audio. I'll go back into the app and it still says the son...

1022 Views

0 replies

2 likes

audio playback
Chromecast Android
chromecast audio
nougat
pixel
  • 1022 Views
  • 0 replies
  • 2 likes

Settings change after power down

I turn my phone off when I'm at work. Every day, when I turn it back on, Spotify has switched my storage preference from SD card to internal storage, and switched my saved songs from download to not. I have to re download over a thousand songs EVERY ...

Newbie

I turn my phone off when I'm at work. Every day, when I turn it back on, Spotify has switched my storage preference from SD card to internal storage, and switched my saved songs from download to not....

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

Can't download songs/albums for offline use

Just got a new Google pixel XL, had Spotify on my galaxy note 4, with a vast library both downloaded and not. Obviously I am a premium member if you didn't already know. Got rid of the note, got the pixel, signed into my account and tried to download...

Newbie

Just got a new Google pixel XL, had Spotify on my galaxy note 4, with a vast library both downloaded and not. Obviously I am a premium member if you didn't already know. Got rid of the note, got the ...

477 Views

0 replies

0 likes

  • 477 Views
  • 0 replies
  • 0 likes

Solved!! Shuffle on android doesnt work , but on pc works fine.

So , i recently got from google play music to spotify. Made same playlist , like on google account , like 630 songs. So , when i press shuffle on pc , it works fine , random songs from whole playlist, but when i shuffle from android , it just shuffle...

Newbie

So , i recently got from google play music to spotify. Made same playlist , like on google account , like 630 songs. So , when i press shuffle on pc , it works fine , random songs from whole playlist...

Zuzakon

Music Fan

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes

Song restarts when it has played aprox 70%

I noticed it when I used Spotify connect to my Heos. Then I disconnected it and played the song in my phone but still the same problem. Tried another playlist with different songs and at one song it happened again.I use a Samsung S6.What can cause th...

Newbie

I noticed it when I used Spotify connect to my Heos. Then I disconnected it and played the song in my phone but still the same problem. Tried another playlist with different songs and at one song it ...

525 Views

0 replies

2 likes

  • 525 Views
  • 0 replies
  • 2 likes

Spotify on Samsung S7 flat gets phone extremly HOT

I play music and leave my cell phone at Standby, after a few minutes the cell gets too hot.This happens independently if the phone is listening to music online or offline.My cellphone is a samsung SM-G930F with android 6.0.1.

Casual Listener

I play music and leave my cell phone at Standby, after a few minutes the cell gets too hot. This happens independently if the phone is listening to music online or offline. My cellphone is a samsun...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

This song is not available.

Hey. I get "this song is not available" on a great deal of my playlist. Also when I search for..example wasted years in search mode and hit the somg for playback the same message comes up. Any ideas? I don't want to delete and install again since I h...

Visitor

Hey. I get "this song is not available" on a great deal of my playlist. Also when I search for..example wasted years in search mode and hit the somg for playback the same message comes up. Any ideas?...

user-removed

Not applicable

574 Views

3 replies

0 likes

  • 574 Views
  • 3 replies
  • 0 likes

Didnt get an email with yearly most listened to songs

Hi everyone,My roommates were comparing the emails they got about their year on spotify. It included their most popular artists, songs, etc. I'd really like to see my own records as well, but I never received an email from spotify. I checked my accou...

Visitor

Hi everyone, My roommates were comparing the emails they got about their year on spotify. It included their most popular artists, songs, etc. I'd really like to see my own records as well, but I n...

user-removed

Not applicable

781 Views

4 replies

0 likes

  • 781 Views
  • 4 replies
  • 0 likes

Occasionally losing offline files and have to redownload

I only have 2 devices that has offline files. ( 1 iPhone and 1 Android DAP)but I do stream from another 1 laptop ( work ) , 1 desktop ( home ) , another iPad ( home ). Of course I didn't stream all of them at the same time. Pls advise. Thanks.

Regular

I only have 2 devices that has offline files. ( 1 iPhone and 1 Android DAP) but I do stream from another 1 laptop ( work ) , 1 desktop ( home ) , another iPad ( home ).    Of course I di...

snip3r

Regular

626 Views

2 replies

0 likes

  • 626 Views
  • 2 replies
  • 0 likes

Feature Request: Sort all titles by Date added

Device: S7 on Android 6.01 I have one feature request that I really really would like to see in spotify: When choosing Playlist > All Titles let us sort these titles by Date added That´s analogue to what you already do in the 'Songs' library. So, all...

Regular

Device: S7 on Android 6.01  I have one feature request that I really really would like to see in spotify:  When choosing Playlist > All Titles let us sort these titles by Date adde...

akumaryu

Regular

937 Views

1 replies

0 likes

all titles
date added
playlists. android
  • 937 Views
  • 1 replies
  • 0 likes

Músicas cortadas

Minhas músicas simplesmente estão cortadas, boa parte das músicas que eu baixo para ouvir offline, ficam no máximo 30 segundos e ficam mudas.

Newbie

Minhas músicas simplesmente estão cortadas, boa parte das músicas que eu baixo para ouvir offline, ficam no máximo 30 segundos e ficam mudas.

606 Views

0 replies

0 likes

  • 606 Views
  • 0 replies
  • 0 likes

Weird behaviour since uptade to 7.1.0.1025 armV7

Hello guys,my app recently got updated and since than everything is really messed up.So at first i was a little bit confused about the new "me" tab and that i couldnt find anything like artists/songs or albums. By the time i figured out it is in me /...

Casual Listener

Hello guys, my app recently got updated and since than everything is really messed up. So at first i was a little bit confused about the new "me" tab and that i couldnt find anything like artists/s...

pacylap

Casual Listener

988 Views

2 replies

3 likes

  • 988 Views
  • 2 replies
  • 3 likes

Downloaded Songs and Artists

Hello, The new interfase is terrible, can you please tell me how to separate the music is downloaded into different artists? What it shows is the artist I am following and when I click on them it leads me to their online page including the all their ...

Newbie

Hello,   The new interfase is terrible, can you please tell me how to separate the music is downloaded into different artists?  What it shows is the artist I am following and when I clic...

391 Views

0 replies

1 likes

  • 391 Views
  • 0 replies
  • 1 likes

Search button on android

Hi,Could you please explain me where is the new search button. All the menus have dissapeared with the newest update.Very confusing new layout...

Newbie

Hi, Could you please explain me where is the new search button. All the menus have dissapeared with the newest update. Very confusing new layout...

MartinStoichkov

Community Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes