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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118780 Views

27 replies

4 likes

  • 118780 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239597 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239597 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600491 Views

79 replies

3 likes

  • 600491 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492920 Views

581 replies

42 likes

Account
Free
  • 492920 Views
  • 581 replies
  • 42 likes

Can't play podcasts

Hello, I have the Spotify app on my cellphone and everything goes right except for the podcasts section. I "click" one podcast to listen and it simply doesn't do anything. Anyome who help me please?

Newbie

Hello, I have the Spotify app on my cellphone and everything goes right except for the podcasts section. I "click" one podcast to listen and it simply doesn't do anything. Anyome who help me please?

1089 Views

0 replies

2 likes

  • 1089 Views
  • 0 replies
  • 2 likes

listening to spotify thru my Onkyo TX-NR509

Hello,I have a spotify account that I access via Facebook. I would like to listen to Spotify thru my Onkyo TX-NR509 receiver. I have installed the Onkyo remote app on my phone. When I open Spotify on my Samsung Galaxy S7 app it is asking me for a use...

Casual Listener

Hello, I have a spotify account that I access via Facebook. I would like to listen to Spotify thru my Onkyo TX-NR509 receiver. I have installed the Onkyo remote app on my phone. When I open Spotify ...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes

Lost downloaded playlists

After the latest update none of my songs are downloaded. Went in to listen to music at work today and nope... I have nothing downloaded. Now I have to try and remember to open it when I get home so they can all download again.

Newbie

After the latest update none of my songs are downloaded. Went in to listen to music at work today and nope... I have nothing downloaded. Now I have to try and remember to open it when I get home so t...

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes

I can't play music when I'm offline

Recently I got Premium, but when I go out of my house and start Spotify in the offline mode I can't play the music I downloaded. I have no idea what to do, because that was the main reason I changed to Premium, so I can listen to music wherever I'd b...

Newbie

Recently I got Premium, but when I go out of my house and start Spotify in the offline mode I can't play the music I downloaded. I have no idea what to do, because that was the main reason I changed ...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

Solved!! NO LIBRARY SHUFFLE OR PLAY OPTION!! You must be kidding me, this is a cancel-able offense

if they dont fix that soon i will cancel my subscription. ALL SHUFFLE is the most used feature in anyones music player. I mean really wtf. What idiot thought not to include that. It is standard in everything music player related. I mean the ipod's it...

Music Fan

if they dont fix that soon i will cancel my subscription. ALL SHUFFLE is the most used feature in anyones music player. I mean really wtf. What idiot thought not to include that. It is standard in ev...

jaimemery

Newbie

7248 Views

30 replies

5 likes

  • 7248 Views
  • 30 replies
  • 5 likes

Galaxy S7 Edge crashing

I am running spotify app on Galaxy S7 Edge. The app is constantly crashing and can't stop the track being played, skip or turn off the app. In some cases the volume can't be adjusted either. This happens every time I use the app after around 15 minut...

Newbie

I am running spotify app on Galaxy S7 Edge. The app is constantly crashing and can't stop the track being played, skip or turn off the app. In some cases the volume can't be adjusted either. This hap...

lucaat

Regular

713 Views

2 replies

0 likes

  • 713 Views
  • 2 replies
  • 0 likes

Lost an ability

I lost my ability to exit the app and still listen to music after I got premium. Please help me with this issue.

Casual Listener

I lost my ability to exit the app and still listen to music after I got premium. Please help me with this issue.

Hubo

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Revert to sidebar menu

I really dont like moving the navigation menu to the bottom of the screen which takes a lot of space, preventing me from viewing songs and playlists. For my android phone, now I have the Android navigation bar, spotify navigation bar and then now pla...

Newbie

I really dont like moving the navigation menu to the bottom of the screen which takes a lot of space, preventing me from viewing songs and playlists. For my android phone, now I have the Android navi...

Colson18

Newbie

1322 Views

2 replies

3 likes

  • 1322 Views
  • 2 replies
  • 3 likes

Solved!! Playback "stops" after one song

Hi, i'm using Spotify Music 3.9.0.965 on a Sony Xperia Z5 Compact. When I play a song (doesn't matter if online or offline), the playback stops at the end of the song. But the play buttons is still a break sign. It has no impact pushing the play/brea...

Casual Listener

Hi,   i'm using Spotify Music 3.9.0.965 on a Sony Xperia Z5 Compact. When I play a song (doesn't matter if online or offline), the playback stops at the end of the song. But the play buttons i...

elisabel79

Casual Listener

5498 Views

8 replies

0 likes

  • 5498 Views
  • 8 replies
  • 0 likes

Suggested Songs keep appearing

So I've noticed lately that more often than nought, suggested songs keep appearing in my music. I've looked at other posts about it and there doesn't seem to have been an actual working solution. One solution was that a playlist of 12+ songs should n...

Casual Listener

So I've noticed lately that more often than nought, suggested songs keep appearing in my music. I've looked at other posts about it and there doesn't seem to have been an actual working solution.&nbs...

Joe

Community Legend

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Solved!! I get "Me" instead of "Your Library"

Good evening, I recently created a premium account of spotify and I downloaded the app for android, and it turns out that below, where are the options of home, browse, search, etc. I do not see the option of "Your Library", instead "Me" appears. I wo...

Casual Listener

Good evening, I recently created a premium account of spotify and I downloaded the app for android, and it turns out that below, where are the options of home, browse, search, etc. I do not see the o...

1967l

Casual Listener

1180 Views

4 replies

0 likes

  • 1180 Views
  • 4 replies
  • 0 likes

Crappy shuffle

Why are there only ever 80 songs at any one time that can be shuffled. Even tho my playlist has well over 400 songs on it. Hugely frustrating

Newbie

Why are there only ever 80 songs at any one time that can be shuffled. Even tho my playlist has well over 400 songs on it. Hugely frustrating

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
  • 0 likes

No se reproduce completa la cancion

Disculpen alguien podría ayudarme la verdad es que cuando escucho mis canciones no se reproducen completas cuando pasa un tiempo determinado la canción se deja de escuchar pero aparece que se esta reproduciendo paso a otra canción y me pasa lo mismo ...

Newbie

Disculpen alguien podría ayudarme la verdad es que cuando escucho mis canciones no se reproducen completas cuando pasa un tiempo determinado la canción se deja de escuchar pero aparece que se esta re...

7942 Views

0 replies

12 likes

  • 7942 Views
  • 0 replies
  • 12 likes

Spotift redesign

I use spotify on android, and I realy think the app is too outdated, so I redesigned it ! EDIT: I use Flat design EDIT² : programs that I use: Photoshop CC and Illustrator CC

Casual Listener

I use spotify on android, and I realy think the app is too outdated, so I redesigned it !     EDIT: I use Flat design   EDIT² : programs that I use: Photoshop CC and Illustra...

Lukas_Valerio

Casual Listener

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Subscriptores no tienen premium

Compre el plan familiar e invite mediante el link a un familiar que no tenía ningún tipo de cuenta en Spotify, cuando ingresa solo tiene habilitadas las funciones free y no deja tener música offline

Newbie

Compre el plan familiar e invite mediante el link a un familiar que no tenía ningún tipo de cuenta en Spotify, cuando ingresa solo tiene habilitadas las funciones free y no deja tener música offline

518 Views

0 replies

0 likes

Familiar
Free
Premium
  • 518 Views
  • 0 replies
  • 0 likes

Offline files cancelled

Hi everybody, sometimes my android phone cancels all saved tracks in spotify. I don't know why. I can see my artist, albums and tracks, but now their are not saved. Somebody can help please. Thank you.

Visitor

Hi everybody,   sometimes my android phone cancels all saved tracks in spotify. I don't know why. I can see my artist, albums and tracks, but now their are not saved. Somebody can help please....

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Same Version but different Spotify app?

I have 2 lg Nexus 5x's with the exact same Version of Spotify on them but somehow the 2 Spotify apps are different, how is this possible?

Newbie

I have 2 lg Nexus 5x's with the exact same Version of Spotify on them but somehow the 2 Spotify apps are different, how is this possible?

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

plsss guys help me.....

can somebody tell me what to do with this pls..how to activate premium account using cash payment? i already paid it thru a third party vendor (cebuana lhuilher perapal)..

Newbie

can somebody tell me what to do with this pls.. how to activate premium account using cash payment? i already paid it thru a third party vendor (cebuana lhuilher perapal)..

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

Can't save music, artists missing.

On my phone, I cannot save music and cannot seem to find the 'your music' section. I can only favourite songs. Is this part of a new update, as I only have a 'me' section, rather than 'your music.' However, on my computer, I can save a song, but the ...

Casual Listener

On my phone, I cannot save music and cannot seem to find the 'your music' section. I can only favourite songs. Is this part of a new update, as I only have a 'me' section, rather than 'your music.' ...

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes

Solved!! Difference between "favorite" and "download"

After deciding to abandon my entire 30,000 song library and my personal downloading tactics/system via torrents, then start from scratch with Spotify, I'm having trouble figuring out what the difference between "Favorite" and "Download" is. If I favo...

Casual Listener

After deciding to abandon my entire 30,000 song library and my personal downloading tactics/system via torrents, then start from scratch with Spotify, I'm having trouble figuring out what the differe...

Rspcry

Casual Listener

4390 Views

2 replies

2 likes

  • 4390 Views
  • 2 replies
  • 2 likes