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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376911 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7638 Views

0 replies

7 likes

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artist list dissapeared

I opened the app and I go to artists because I like to save everything they have and skip through as I listen. I opened it and it has about 9 out of IDK 50 or so artists so I have to slide through the songs just to find what I want to listen too. Thi...

Newbie

I opened the app and I go to artists because I like to save everything they have and skip through as I listen. I opened it and it has about 9 out of IDK 50 or so artists so I have to slide through th...

333 Views

0 replies

1 likes

  • 333 Views
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Spotify always pauses the music after a second

Spotify keeps pausing my music when I try to play it, it will start playing for like a second and then it pauses. Any help please, I've already deleted cache and reinstalled and nothing worked!

Casual Listener

Spotify keeps pausing my music when I try to play it, it will start playing for like a second and then it pauses. Any help please, I've already deleted cache and reinstalled and nothing worked!

221 Views

0 replies

0 likes

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music dosent play on note 5 (this app is **bleep**)

wont play music at all on note fiveonly on radio uninstalled did a clean install still doest workthis app is **bleep**!!!

Newbie

wont play music at all on note fiveonly on radio uninstalled did a clean install still doest work this app is **bleep**!!!

182 Views

0 replies

0 likes

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Spotify se consume mis datos moviles

Qué tal, buen día a todos. Tengo una duda con el servicio de Spotify.Usaba dos celulares, la empresa donde trabajo me dio uno y del otro pagaba la cuenta, solamente. En los dos tenía Spotify, pero uno era de una gama muy baja y no era compatible ni s...

Newbie

Qué tal, buen día a todos. Tengo una duda con el servicio de Spotify. Usaba dos celulares, la empresa donde trabajo me dio uno y del otro pagaba la cuenta, solamente. En los dos tenía Spotify, pero ...

520 Views

0 replies

0 likes

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Cant play favorited songs from artists

With this new update, when I select an artist from my library (now called 'me') it brings me to the artist's page instead of just the songs I have favorited from them. Is it supposed to be like this now?

Newbie

With this new update, when I select an artist from my library (now called 'me') it brings me to the artist's page instead of just the songs I have favorited from them. Is it supposed to be like this ...

Joe

Community Legend

344 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Ya no soy premium antes de 1 mes ayuda!

Pague él 23 de noviembre la,promoción de $9 pesos por 3 mesesy hoy me dice que ya,no soy premiun. Que puedo hacer? Gracias

Newbie

Pague él 23 de noviembre la,promoción de $9 pesos por 3 mesesy hoy me dice que ya,no soy premiun. Que puedo hacer? Gracias

Humberto96

Newbie

261 Views

1 replies

0 likes

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Viejo Marihuano

¿Por qué ya no puedo escuchar este disco sí ya lo tenia descargado desde que salio?

Newbie

¿Por qué ya no puedo escuchar este disco sí ya lo tenia descargado desde que salio?

itu_

Community Legend

2066 Views

11 replies

5 likes

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  • 11 replies
  • 5 likes

Problem

I dont know whats happening my 'my library's button has been replaces by this 'me' button and i cant find my library. Whats happening pls help me

Newbie

I dont know whats happening my 'my library's button has been replaces by this 'me' button and i cant find my library. Whats happening pls help me

287 Views

0 replies

0 likes

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Unstable

I bought a new phone because my Samsung S5 was having problems with the latest updates on Spotify. Now I have a 700$ phone, but Spotify still is rubbish. Do I get a refund or will you fix the problems? I have a Sony xperia xz, running Android 6.1I'm ...

Newbie

I bought a new phone because my Samsung S5 was having problems with the latest updates on Spotify. Now I have a 700$ phone, but Spotify still is rubbish. Do I get a refund or will you fix the problem...

feelikeastrangr

Community Legend

337 Views

1 replies

0 likes

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Playing song that isn't in the playlist

My spotify is playing songs that aren't in the playlist. This happens to every playlist I play

Casual Listener

My spotify is playing songs that aren't in the playlist. This happens to every playlist I play

Joe

Community Legend

444 Views

4 replies

0 likes

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Spotify app unresponsive

Hi all,Why does my spotify app lags or becomes unresponsive whenever I play music? This always happens when a track ends and goes on to the next track or I skip onto the next track. It still continues playing track after track. During this time I can...

Newbie

Hi all, Why does my spotify app lags or becomes unresponsive whenever I play music? This always happens when a track ends and goes on to the next track or I skip onto the next track. It still contin...

ErickRGuetta

Community Legend

372 Views

1 replies

0 likes

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Solved!! Can't update Spotify

Because of education I started living in another country but the problem is I in Croatia Spotify is not available in the Google Play and because of that I can't manage to update Spotify almost for 3 months. It crashes constantly. Is there any solutio...

Casual Listener

Because of education I started living in another country but the problem is I in Croatia Spotify is not available in the Google  Play and because of that I can't manage to update Spotify almost ...

BauerTR

Casual Listener

655 Views

2 replies

0 likes

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Spotify don't let me chose where to store data

My phone is a BLU Life Pure XL, aka Gionee E7, Android 4.4 KitKat, 32GB internal memory without SD Card slot, Spotify version 6.9.0.1212 armV7.The problem is that my phone memory is divided into two parts as the pics show and the Spotify app don't le...

Casual Listener

My phone is a BLU Life Pure XL, aka Gionee E7, Android 4.4 KitKat, 32GB internal memory without SD Card slot, Spotify version 6.9.0.1212 armV7. The problem is that my phone memory is divided into ...

Hugomattar

Casual Listener

904 Views

5 replies

0 likes

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Solved!! Can't search in my own playlist

I have a problem with just searching in my own playlist, whenever I search for an song, it is always searching in all Spotify's songs, and not just in my playlist. And I would love to be able to search only in my playlist. And then I also want hear a...

Casual Listener

I have a problem with just searching in my own playlist, whenever I search for an song, it is always searching in all Spotify's songs, and not just in my playlist. And I would love to be able to sear...

timmyjy

Newbie

35207 Views

22 replies

4 likes

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3 Monate für 99 cent mit paysafe. (Fail)

Ich wollte 3 Monate premium für 99cent kaufen und musste 9,99 im Voraus zahlen. Habe allerdings nur einen bekommen bitte Aufklärung. E-Mail: maximpross88@gmail.com

Newbie

Ich wollte 3 Monate premium für 99cent kaufen und musste 9,99 im Voraus zahlen. Habe allerdings nur einen bekommen bitte Aufklärung. E-Mail: maximpross88@gmail.com

Nico

Community Legend

833 Views

1 replies

0 likes

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Playlist custom sort

HiIs there some way to custom sort the list of playlists? Right now it seems they sort by most recently created. However I have frequently played playlists that are down at the bottom of the list and I need to scroll all the way down to get to them. ...

Music Fan

Hi Is there some way to custom sort the list of playlists? Right now it seems they sort by most recently created. However I have frequently played playlists that are down at the bottom of the list a...

davegball

Music Fan

1979 Views

2 replies

0 likes

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tablet problem

hi everyne. i am premium user. i have account on phone and tablet. i want to discover musics on my tablet online and save to my phone for offline mode. i dont want to download musics on tablet. how can i do it? Ps: sorry for my bad english ^^

Newbie

hi everyne. i am premium user. i have account on phone and tablet. i want to discover musics on my tablet online and save to my phone for offline mode. i dont want to download musics on tablet. how c...

Joe

Community Legend

260 Views

1 replies

0 likes

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Mtel user have issues connecting to Spotify apps

I'm a Mtel user from Bulgaria and since the middle of last week I'm not able to connect to your applications both on Android and on my PC. When I gave them a call they told that as per your agreement I need to contact you.

Casual Listener

I'm a Mtel user from Bulgaria and since the middle of last week I'm not able to connect to your applications both on Android and on my PC. When I gave them a call they told that as per your agreement...

VassySt

Casual Listener

441 Views

2 replies

0 likes

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Conflicting data storage setting?

My settings from Spotify say data is stored on SD card yet Android says it is filling up internal storage.From settings, storage on Android it tells me Spotify is taking up almost 6GB of space and gives me the option to clear the data, removing my do...

Casual Listener

My settings from Spotify say data is stored on SD card yet Android says it is filling up internal storage. From settings, storage on Android it tells me Spotify is taking up almost 6GB of space an...

Joe

Community Legend

470 Views

2 replies

0 likes

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Nav bar instead of the hamburger menu

How do i get the new design of spotify? with the nav button down below instead of the hamburger menu.i've get version 7.0.0.1371 armV7 on android 6.0.1 Oneplus 3 and live in the Netherlands.Mine Nexus 7 (2013) does also have the old version.A friend ...

Newbie

How do i get the new design of spotify? with the nav button down below instead of the hamburger menu. i've get version 7.0.0.1371 armV7 on android 6.0.1 Oneplus 3 and live in the Netherlands. Mine ...

Joe

Community Legend

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes