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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202330 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202330 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547105 Views

78 replies

3 likes

  • 547105 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454949 Views

571 replies

38 likes

Account
Free
  • 454949 Views
  • 571 replies
  • 38 likes

Solved!! Using Spotify in Uganda

Hi there, in the New Year I will be living in Uganda for seven months. I wondered whether I will be able to use Spotify from my Android there? Thanks, Rachel

Casual Listener

Hi there, in the New Year I will be living in Uganda for seven months. I wondered whether I will be able to use Spotify from my Android there?   Thanks,   Rachel

Eltrach

Casual Listener

4437 Views

3 replies

1 likes

  • 4437 Views
  • 3 replies
  • 1 likes

Solved!! How much memory do the offline music in Spotify take up?

I only have 16gb phone so I would like to know how much music it takes up.

Casual Listener

I only have 16gb phone so I would like to know how much music it takes up.

same_bee

Newbie

171216 Views

14 replies

4 likes

  • 171216 Views
  • 14 replies
  • 4 likes

Downloaded songs online again

I downloaded many albums and songs to my phone (by wifi) because I wanted to decrease my Internet mobile traffic. Later I realized the downloaded songs generated traffic again because Spotify starts to play them online not the downloaded copies. Is t...

Newbie

I downloaded many albums and songs to my phone (by wifi) because I wanted to decrease my Internet mobile traffic. Later I realized the downloaded songs generated traffic again because Spotify starts ...

587 Views

0 replies

0 likes

  • 587 Views
  • 0 replies
  • 0 likes

can't casting my chromecast audio

Hi mateI can't casting to my chomecast audio, turnin radio is working fineI have see the available device, and also can see my chomecast audiobut after a while "connecting..." than no change on it.have n't casting, and the wording back to "available ...

Newbie

Hi mate I can't casting to my chomecast audio, turnin radio is working fine I have see the available device, and also can see my chomecast audio but after a while "connecting..." than no ch...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

Unable to add facebook friends

I logged in with my Facebook account and then tried the Find Friends option. It says "sorry, we couldn't load friends to follow" every time. I also tried the same thing with android where it says "sorry something went wrong, please have another go".I...

Newbie

I logged in with my Facebook account and then tried the Find Friends option. It says "sorry, we couldn't load friends to follow" every time. I also tried the same thing with android where it says "so...

user-removed

Not applicable

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Solved!! Library

Hello , can tou please help me ? When i open spotify i see on the below: home ,browse , search ,radio,and me. WHERE IS MY LIBRARY?,when i go to me i see my playlist and my account, i cant see my sings, please help me how can i fix it !?

Newbie

Hello , can tou please help me ? When i open spotify i see on the below: home ,browse , search ,radio,and me. WHERE IS MY LIBRARY?,when i go to me i see my playlist and my account, i cant see my sing...

silentwingtip

Newbie

937 Views

2 replies

1 likes

  • 937 Views
  • 2 replies
  • 1 likes

Problemas con samsung s6 edge

Estuve teniendo dificultades para reproducir canciones las últimas semanas. Luego de reproducir varias se traba la aplicación y debo cerrarla para poder seguir usándola. Probé desistalarla, cambiar opciones de la batería y lo que leí en los otros pos...

Casual Listener

Estuve teniendo dificultades para reproducir canciones las últimas semanas. Luego de reproducir varias se traba la aplicación y debo cerrarla para poder seguir usándola. Probé desistalarla, cambiar o...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Layout para mobil es terrible

Hola, el motivo de mi mensaje es para quejarme del nuevo layout para mobil, es terrible y nada funcional. No puedo ver artistas ni albumes, es realmente terrible.Espero tomen cartas en el asunto a la brevedad, ya que si no puedo navegar libremente of...

Newbie

Hola, el motivo de mi mensaje es para quejarme del nuevo layout para mobil, es terrible y nada funcional. No puedo ver artistas ni albumes, es realmente terrible. Espero tomen cartas en el asunto a ...

266 Views

0 replies

1 likes

  • 266 Views
  • 0 replies
  • 1 likes

Spotify stops responding/freezes when playing songs offline

I have the app on my honor 8 (marshmallow) and when I'm playing songs off my offline playlist, after a while it stops responding and I can't change the songs or pause. I have to stop and restart the app and it happens again. I've even uninstalled and...

Casual Listener

I have the app on my honor 8 (marshmallow) and when I'm playing songs off my offline playlist, after a while it stops responding and I can't change the songs or pause. I have to stop and restart the ...

spotted13

Casual Listener

3091 Views

5 replies

0 likes

  • 3091 Views
  • 5 replies
  • 0 likes

Spotify always ask to Login every Android restart and shutdown when spotify is on

Dear Spotify,honestly, Spotify is the best application to hear good music quality. But i have a problem, spotify ask me to relogin every my android shutdown when spotify is on. this is make my offline file can't play anymore. after login, spotify del...

Casual Listener

Dear Spotify, honestly, Spotify is the best application to hear good music quality. But i have a problem, spotify ask me to relogin every my android shutdown when spotify is on. this is make my offl...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

Spotify just dont work anymore

so the last month spotify have managed to play a couple of songs. but 99% of the time i get "this song is not available" what in the world is wrong? the worst thing that its taken monts to fix and that there aint no explanation from spotify how to fi...

Casual Listener

so the last month spotify have managed to play a couple of songs. but 99% of the time i get "this song is not available" what in the world is wrong? the worst thing that its taken monts to fix and th...

275 Views

0 replies

0 likes

  • 275 Views
  • 0 replies
  • 0 likes

Solved!! "My Songs" songs gone

I updated my app to the version 7.1.0.1025 armv7. When I opened spotify "My Songs" had new songs and the ones I had were gone except 2. I believe someone logged into my account accidently and deleted my songs, because I changed the password, logoff a...

Newbie

I updated my app to the version 7.1.0.1025 armv7. When I opened spotify "My Songs" had new songs and the ones I had were gone except 2.   I believe someone logged into my account accidently an...

DiamondLife522

Music Fan

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Songs were available yesterday and today some are greyed out

Yesterday certain songs were available and today they are greyed out. I reached out to the artist and it is availble on his spotify.

Newbie

Yesterday certain songs were available and today they are greyed out. I reached out to the artist and it is availble on his spotify. 

DiamondLife522

Music Fan

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Solved!! Library disappeared

I just found that my library module has disappeared from the spotify app. In its place is a 'ME' module that wasn't there, but does not provide the function of being able to view and play songs I've downloaded in the past.I've tried clearing the cach...

Casual Listener

I just found that my library module has disappeared from the spotify app. In its place is a 'ME' module that wasn't there, but does not provide the function of being able to view and play songs I've ...

RZ5HFD

Newbie

2631 Views

4 replies

1 likes

  • 2631 Views
  • 4 replies
  • 1 likes

says I have no connection but I'm on 4G

I was playing music when it suddenly stops and tells me I have no data connection. But on my phone it's 4G and I can do everything besides listen to music.I logged out, restarted the phone and logged in again. It works for about one song then it's th...

Newbie

I was playing music when it suddenly stops and tells me I have no data connection. But on my phone it's 4G and I can do everything besides listen to music. I logged out, restarted the phone and lo...

Jojocranedavies

Casual Listener

1633 Views

4 replies

1 likes

no data connection
streaming quality
  • 1633 Views
  • 4 replies
  • 1 likes

I cant download my songs from my computer to my phone

I can't download my songs from my computer to my phone.Can anyone help me?

Casual Listener

I can't download my songs from my computer to my phone. Can anyone help me?

VTO

Casual Listener

676 Views

6 replies

0 likes

  • 676 Views
  • 6 replies
  • 0 likes

Playlist sorting

Hi, Using spotify on my pc it works fine & if I add new songs to my list they sync in order if I filter by song or artist & are then in alphabetical order. But if I then go to use spotiify with the same playlist on my phone the newly added songs sit ...

Regular

Hi, Using spotify on my pc it works fine & if I add new songs to my list they sync in order if I filter by song or artist & are then in alphabetical order. But if I then go to use spotiify wi...

Joe

Community Legend

1210 Views

9 replies

0 likes

  • 1210 Views
  • 9 replies
  • 0 likes

Spotify Connect - Same Network - Multiple Accounts

HeyToday I got an error message max download accounts reached. 3 accounts max.I just use 1 account for downloading. I just formatted my phone which used also this spotify account. Can I Remove it somehow? Why didn't it go automatically?Joris

Casual Listener

Hey Today I got an error message max download accounts reached. 3 accounts max. I just use 1 account for downloading. I just formatted my phone which used also this spotify account. Can I Remov...

Joe

Community Legend

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Yeni versiyon donuyor 7.1.0.1025 armv7

Son versiyon kullaniyorum.Sürekli donuyor.Kilitleniyor. Ama müzik çalmaya devam ediyor.Büyük bir sıkıntı.Çok sinir edici bir durum.

Newbie

Son versiyon kullaniyorum. Sürekli donuyor. Kilitleniyor. Ama müzik çalmaya devam ediyor. Büyük bir sıkıntı. Çok sinir edici bir durum.

405 Views

0 replies

1 likes

  • 405 Views
  • 0 replies
  • 1 likes