Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
111329 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
223934 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
581189 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
478462 Views
577 replies
40 likes
3 devices (smartphone, tablet, PC(LAN)) plays songs fine.All show my receiver (Pioneer VSX 924, Spotify certified) for playing by Spotify connectReceiver shows title song, but doesn’t play. Sometimes a few seconds, most of the time nothing.Last week ...
3 devices (smartphone, tablet, PC(LAN)) plays songs fine. All show my receiver (Pioneer VSX 924, Spotify certified) for playing by Spotify connect Receiver shows title song, but doesn’t play. Somet...
331 Views
0 replies
0 likes
Quando estou escutando minas playlists e alguém liga para o meu celular, o Spotify desliga. Isso não acontecia. Mas agora sim, inclusive quando vou escutar um áudio do whatsapp.
Quando estou escutando minas playlists e alguém liga para o meu celular, o Spotify desliga. Isso não acontecia. Mas agora sim, inclusive quando vou escutar um áudio do whatsapp.
Community Legend
427 Views
1 replies
0 likes
Every time I try to share a song with a friend, I get a window that pops up at the bottom of my screen that will let me send through almost any other app, accept for Spotify. I have attached a picture to show you what I mean. This just started happen...
Every time I try to share a song with a friend, I get a window that pops up at the bottom of my screen that will let me send through almost any other app, accept for Spotify. I have attached a ...
Casual Listener
777 Views
1 replies
1 likes
Hi,I plan to use spotify family premium. So registered today and checked out free spotify on android 1st. Here I cannot fast-forward or rewind a song. Also I cannot tap on (to jump directly e.g. into the middle of the song).If this is also valid for ...
Hi, I plan to use spotify family premium. So registered today and checked out free spotify on android 1st. Here I cannot fast-forward or rewind a song. Also I cannot tap on (to jump directly e.g. in...
Regular
708 Views
1 replies
0 likes
I can't fast forward or backward in the track!! What the **bleep**?!?! WHAT THE FUUUCK?!?! HALP HEEELP!!! This is in the latest update for android. PLEASE FIX THIS!!!
I can't fast forward or backward in the track!! What the **bleep**?!?! WHAT THE FUUUCK?!?! HALP HEEELP!!! 😭 This is in the latest update for android. PLEASE FIX THIS!!!
435 Views
0 replies
0 likes
Hallo liebe Spotify-Community,Und zwar hab ich folgendes Problem. Den Speicherort hab ich auf die SD-karte eingestellt, wo ich auch playlisten heruntergeladen habe. Aber sobald ich die Sd Karte aus meinem Handy rausschmeiße und später wieder einlege ...
Hallo liebe Spotify-Community, Und zwar hab ich folgendes Problem. Den Speicherort hab ich auf die SD-karte eingestellt, wo ich auch playlisten heruntergeladen habe. Aber sobald ich die Sd Karte a...
434 Views
0 replies
0 likes
I got Premium account.Using Android smartphone i can listen an album only random...is it true?
I got Premium account. Using Android smartphone i can listen an album only random...is it true?
Casual Listener
802 Views
2 replies
0 likes
I've started having issues with the spotify mobile app. Essentially the album artwork/song details freezes, but the music continues playing. So you have the details of a song you previously played up, with another song playing. You try to open the ap...
I've started having issues with the spotify mobile app. Essentially the album artwork/song details freezes, but the music continues playing. So you have the details of a song you previously played up...
Newbie
448 Views
1 replies
0 likes
I've searched for solutions and found none. I tried the battery optimization thing, and it did nothing. Half the time the music just stops, and the other half the app closes. How can this be fixed? I'm using a new Marshmallow tablet.
I've searched for solutions and found none. I tried the battery optimization thing, and it did nothing. Half the time the music just stops, and the other half the app closes. How can this be fixed? ...
Music Fan
888 Views
3 replies
0 likes
Purchased a Play-Fi streaming sound bar.Using Samsung Galaxy S5Can stream spotify connect to soundbar.Continually reverts back to my phone from my living room. Can anyone help?
Purchased a Play-Fi streaming sound bar. Using Samsung Galaxy S5 Can stream spotify connect to soundbar. Continually reverts back to my phone from my living room. Can anyone help?
Casual Listener
831 Views
1 replies
0 likes
My Spotify and Android system are all updated when I click on a podcast nothing happens?? Why? I'm in the UK
My Spotify and Android system are all updated when I click on a podcast nothing happens?? Why? I'm in the UK
353 Views
0 replies
0 likes
Hi,I have recently purchased a new Android phone and it keeps logging me out of Spotify Premium and also deleting my offline playlists as soon as they are downloaded. I have tried removing Spotify data and reinstalling the app and this hasn't helped....
Hi, I have recently purchased a new Android phone and it keeps logging me out of Spotify Premium and also deleting my offline playlists as soon as they are downloaded. I have tried removing Spotify ...
353 Views
0 replies
0 likes
Hi i decided to get a premium account again to see if i will now be able to download again music but to my dismay im still unable to download. It still prompts that i need to go to settings and "switch on download using cellular data" even though tha...
Hi i decided to get a premium account again to see if i will now be able to download again music but to my dismay im still unable to download. It still prompts that i need to go to settings and "swit...
473 Views
0 replies
0 likes
I received a notification from my cellular provider that I had gone over my data limit this month. This was odd because I'm always careful with my data and I always save music to my phone with Spotify and only ever stream when on wifi. Spotify has us...
I received a notification from my cellular provider that I had gone over my data limit this month. This was odd because I'm always careful with my data and I always save music to my phone with Spotif...
515 Views
0 replies
0 likes
UPDATED: 3/20/2016. SEE BOTTOM OF POST. Good Morning my Fellow Music Lovers, I've ran into the Infamous "no storage area found, and after a chat with support, met no resolution... So since I can't let a problem go, I decided to get to the bottom of t...
UPDATED: 3/20/2016. SEE BOTTOM OF POST. Good Morning my Fellow Music Lovers, I've ran into the Infamous "no storage area found, and after a chat with support, met no resolutio...
Casual Listener
51428 Views
44 replies
14 likes
Over the past week I have went onto the Spotify App on my Nexus 6P to realise that the playlists that I have created have been deleted. This has happened 3 times this week and there seems to be 2 day intervals between when it happens. It is very anno...
Over the past week I have went onto the Spotify App on my Nexus 6P to realise that the playlists that I have created have been deleted. This has happened 3 times this week and there seems to be 2 day...
577 Views
0 replies
0 likes
I'm connected to WiFi although whenever I try and play a song I get an error message "song not available."Incredibly frustrating.
I'm connected to WiFi although whenever I try and play a song I get an error message "song not available." Incredibly frustrating.
349 Views
0 replies
0 likes
I have a Samsung Galaxy 7 Edge. After I log out the last played song still shows up on my screen in "sleep mode " I have to restart my phone exchange to get it to go away. Any solutions?
I have a Samsung Galaxy 7 Edge. After I log out the last played song still shows up on my screen in "sleep mode " I have to restart my phone exchange to get it to go away. Any solutions?
360 Views
0 replies
0 likes
