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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375464 Views

541 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7527 Views

0 replies

7 likes

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Spotify app unresponsive

Hi all,Why does my spotify app lags or becomes unresponsive whenever I play music? This always happens when a track ends and goes on to the next track or I skip onto the next track. It still continues playing track after track. During this time I can...

Newbie

Hi all, Why does my spotify app lags or becomes unresponsive whenever I play music? This always happens when a track ends and goes on to the next track or I skip onto the next track. It still contin...

ErickRGuetta

Community Legend

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
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Solved!! Can't update Spotify

Because of education I started living in another country but the problem is I in Croatia Spotify is not available in the Google Play and because of that I can't manage to update Spotify almost for 3 months. It crashes constantly. Is there any solutio...

Casual Listener

Because of education I started living in another country but the problem is I in Croatia Spotify is not available in the Google  Play and because of that I can't manage to update Spotify almost ...

BauerTR

Casual Listener

647 Views

2 replies

0 likes

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Spotify don't let me chose where to store data

My phone is a BLU Life Pure XL, aka Gionee E7, Android 4.4 KitKat, 32GB internal memory without SD Card slot, Spotify version 6.9.0.1212 armV7.The problem is that my phone memory is divided into two parts as the pics show and the Spotify app don't le...

Casual Listener

My phone is a BLU Life Pure XL, aka Gionee E7, Android 4.4 KitKat, 32GB internal memory without SD Card slot, Spotify version 6.9.0.1212 armV7. The problem is that my phone memory is divided into ...

Hugomattar

Casual Listener

886 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Can't search in my own playlist

I have a problem with just searching in my own playlist, whenever I search for an song, it is always searching in all Spotify's songs, and not just in my playlist. And I would love to be able to search only in my playlist. And then I also want hear a...

Casual Listener

I have a problem with just searching in my own playlist, whenever I search for an song, it is always searching in all Spotify's songs, and not just in my playlist. And I would love to be able to sear...

timmyjy

Newbie

35140 Views

22 replies

4 likes

  • 35140 Views
  • 22 replies
  • 4 likes

3 Monate für 99 cent mit paysafe. (Fail)

Ich wollte 3 Monate premium für 99cent kaufen und musste 9,99 im Voraus zahlen. Habe allerdings nur einen bekommen bitte Aufklärung. E-Mail: maximpross88@gmail.com

Newbie

Ich wollte 3 Monate premium für 99cent kaufen und musste 9,99 im Voraus zahlen. Habe allerdings nur einen bekommen bitte Aufklärung. E-Mail: maximpross88@gmail.com

Nico

Community Legend

831 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlist custom sort

HiIs there some way to custom sort the list of playlists? Right now it seems they sort by most recently created. However I have frequently played playlists that are down at the bottom of the list and I need to scroll all the way down to get to them. ...

Music Fan

Hi Is there some way to custom sort the list of playlists? Right now it seems they sort by most recently created. However I have frequently played playlists that are down at the bottom of the list a...

davegball

Music Fan

1979 Views

2 replies

0 likes

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tablet problem

hi everyne. i am premium user. i have account on phone and tablet. i want to discover musics on my tablet online and save to my phone for offline mode. i dont want to download musics on tablet. how can i do it? Ps: sorry for my bad english ^^

Newbie

hi everyne. i am premium user. i have account on phone and tablet. i want to discover musics on my tablet online and save to my phone for offline mode. i dont want to download musics on tablet. how c...

Joe

Community Legend

259 Views

1 replies

0 likes

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  • 1 replies
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Mtel user have issues connecting to Spotify apps

I'm a Mtel user from Bulgaria and since the middle of last week I'm not able to connect to your applications both on Android and on my PC. When I gave them a call they told that as per your agreement I need to contact you.

Casual Listener

I'm a Mtel user from Bulgaria and since the middle of last week I'm not able to connect to your applications both on Android and on my PC. When I gave them a call they told that as per your agreement...

VassySt

Casual Listener

437 Views

2 replies

0 likes

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Conflicting data storage setting?

My settings from Spotify say data is stored on SD card yet Android says it is filling up internal storage.From settings, storage on Android it tells me Spotify is taking up almost 6GB of space and gives me the option to clear the data, removing my do...

Casual Listener

My settings from Spotify say data is stored on SD card yet Android says it is filling up internal storage. From settings, storage on Android it tells me Spotify is taking up almost 6GB of space an...

Joe

Community Legend

463 Views

2 replies

0 likes

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  • 2 replies
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Nav bar instead of the hamburger menu

How do i get the new design of spotify? with the nav button down below instead of the hamburger menu.i've get version 7.0.0.1371 armV7 on android 6.0.1 Oneplus 3 and live in the Netherlands.Mine Nexus 7 (2013) does also have the old version.A friend ...

Newbie

How do i get the new design of spotify? with the nav button down below instead of the hamburger menu. i've get version 7.0.0.1371 armV7 on android 6.0.1 Oneplus 3 and live in the Netherlands. Mine ...

Joe

Community Legend

395 Views

1 replies

0 likes

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  • 1 replies
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Find downloaded songs that were in a playlist

I follow a playlist and I had downloaded all the songs, then they changed the songs in the playlist but I would like to find those songs still!Please help?!

Newbie

I follow a playlist and I had downloaded all the songs, then they changed the songs in the playlist but I would like to find those songs still! Please help?!

Joe

Community Legend

237 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Verbindungsabbrüche mit Chromecast

Hallo zusammen,ich nutze Spotify gemeinsam mit meiner Frau über einen Spotify Premium Account auf 2 Smartphone's. (htc one m8s)2 Szenarien bringen die Verbindung zum Chromecast zum Abbruch, oder die Spotify App hängt sich auf.1. Ich wische an Handy e...

Newbie

Hallo zusammen, ich nutze Spotify gemeinsam mit meiner Frau über einen Spotify Premium Account auf 2 Smartphone's. (htc one m8s) 2 Szenarien bringen die Verbindung zum Chromecast zum Abbruch, oder ...

pierreleroi

Newbie

1520 Views

1 replies

1 likes

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  • 1 replies
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Spotify keeps stopping after switching to Premium

After I started premium 2 days ago, I noticed that my Spotify tends to stop playing after about 2 songs. I need to log into my phone and press play to get the playlist going again. Conversely when I was using the free version, there was no such issue...

Newbie

After I started premium 2 days ago, I noticed that my Spotify tends to stop playing after about 2 songs. I need to log into my phone and press play to get the playlist going again. Conversely when I ...

itu_

Community Legend

349 Views

2 replies

0 likes

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Song cuts off

I just got premium spotify but everytime i try to play a song I've downloaded whether connected to internet or not the song cuts off after 30seconds?? if anyone could help me I would really appreciate it!!

Newbie

I just got premium spotify but everytime i try to play a song I've downloaded whether connected to internet or not the song cuts off after 30seconds?? if anyone could help me I would really appreciat...

Nico

Community Legend

300 Views

1 replies

0 likes

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Saving to SD CARD

I have a problem, Spotify keeps saving songs to internal memory even though there's much more free space on the SD Card I've tried every solution I found on the Internet and nothing works, also I have no option to chose download destination in the ap...

Casual Listener

I have a problem, Spotify keeps saving songs to internal memory even though there's much more free space on the SD Card I've tried every solution I found on the Internet and nothing works, also I hav...

Sobannn

Casual Listener

483 Views

4 replies

0 likes

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Music not available on my phone but available on my laptop ?

I don't know how to fix this problem.I uploaded music that I had for many years on my laptop to my Spotify account. I made a private album with all of it and I can listen to it on my pc, but as soon as I am on my mobile phone, it is unavaible. I trie...

Newbie

I don't know how to fix this problem. I uploaded music that I had for many years on my laptop to my Spotify account. I made a private album with all of it and I can listen to it on my pc, but as soo...

Joe

Community Legend

378 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Cannot play playlist?

I tried to play only the Christmas songs 100 list that I found, but it starts playing and then moves on to something else that is random.

Newbie

I tried to play only the Christmas songs 100 list that I found, but it starts playing and then moves on to something else that is random.

227 Views

0 replies

0 likes

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Problemas com login premium family

Assinei uma conta Premium Family, mas não tenho acesso. Foi descontado do meu cartão, mas não tenho acesso à conta. Como posse resolver? Já desliguei da conta e entrei novamente, mas não adianta.

Newbie

Assinei uma conta Premium Family, mas não tenho acesso. Foi descontado do meu cartão, mas não tenho acesso à conta. Como posse resolver? Já desliguei da conta e entrei novamente, mas não adianta.

199 Views

0 replies

0 likes

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Can't download songs for offline

I had Spotify for some time now, but today I can't download any more songs for my Spotify it just keeps on saying enable cellular download but I've already done it, I decided to reinstall the app but it became worse because now I can't download any o...

Casual Listener

I had Spotify for some time now, but today I can't download any more songs for my Spotify it just keeps on saying enable cellular download but I've already done it, I decided to reinstall the app but...

232 Views

0 replies

0 likes

  • 232 Views
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Sin menu "tu biblioteca"

Hola que tal.Resulta que agregue a un familiar a la cuenta para que obtenga premium, pero ocurre que no tiene el menú "tu biblioteca".Solamente dice "tu" y llega a mostrar playlist y favoritos, faltando la opción de canciones, tu daily mix, entre otr...

Newbie

Hola que tal. Resulta que agregue a un familiar a la cuenta para que obtenga premium, pero ocurre que no tiene el menú "tu biblioteca". Solamente dice "tu" y llega a mostrar playlist y favoritos, f...

332 Views

0 replies

0 likes

  • 332 Views
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  • 0 likes