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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118770 Views

27 replies

4 likes

  • 118770 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239555 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239555 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600419 Views

79 replies

3 likes

  • 600419 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492895 Views

581 replies

42 likes

Account
Free
  • 492895 Views
  • 581 replies
  • 42 likes

Problemas de busqueda

Por qué, hay canciones que en mi celular no aparecen y en otros si un ejemplo es un artista nacional llamado Caloncho su último sencillo no me sale y en otra cuenta lo busco nuevamente y si aparece

Newbie

Por qué, hay canciones que en mi celular no aparecen y en otros si un ejemplo es un artista nacional llamado Caloncho su último sencillo no me sale y en otra cuenta lo busco nuevamente y si aparece

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
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Spotify Galaxy S7 Edge App crashing

Hi!Since last update on my app for my S7 Edge the Spotify app is freezing, after 5 or 10 songs (changing) the app it's freeze/crashing, can't change can't close can't send any report can't do anything, i've already uninstalled and i've installed agai...

Music Fan

Hi! Since last update on my app for my S7 Edge the Spotify app is freezing, after 5 or 10 songs (changing) the app it's freeze/crashing, can't change can't close can't send any report can't do anyth...

588 Views

0 replies

0 likes

  • 588 Views
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My Spotify is not playing offline/Meu Spotify não está tocando offline.

Hello! I am having a problem with my mobile app that I can't resolve this using the website instructions's. I have a familiar plan, but I can play my songs offline. But, my mom, iOS user, play on/off. By the way, the bank account that is registered i...

Newbie

Hello!   I am having a problem with my mobile app that I can't resolve this using the website instructions's. I have a familiar plan, but I can play my songs offline. But, my mom, iOS user, pl...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

Cambio móvil con canciones premium

Hola, buenos días:Tenía un móvil y me descargué muchas canciones para escucharlas con premium. Ahora tengo otro móvil, las tengo que volver a descargar? Me ocupan espacio en la tarjeta sd y no las puedo escuchar, qué puedo hacer?

Newbie

Hola, buenos días: Tenía un móvil y me descargué muchas canciones para escucharlas con premium. Ahora tengo otro móvil, las tengo que volver a descargar? Me ocupan espacio en la tarjeta sd y no las ...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

"Waiting to download." Local Files

Hello, I have a handful of music that isn't available on Spotify that I want to import into my device for listening without having to download a secondary music application. I'm using a Huawei Nexus 6P running Android 7.1.1. My PC is connected to my ...

Newbie

Hello, I have a handful of music that isn't available on Spotify that I want to import into my device for listening without having to download a secondary music application.   I'm using a Huaw...

Joe

Community Legend

1513 Views

1 replies

0 likes

  • 1513 Views
  • 1 replies
  • 0 likes

New update: how do I shuffle my downloaded songs now?

What I used to do most of the time is I'd go to my library, all songs, filter by downloaded, shuffle. Now the library is gone... Does that mean I have to favourite all the songs I download?What a weird change.

Casual Listener

What I used to do most of the time is I'd go to my library, all songs, filter by downloaded, shuffle. Now the library is gone... Does that mean I have to favourite all the songs I download? What a w...

Novocaine

Casual Listener

1661 Views

4 replies

0 likes

  • 1661 Views
  • 4 replies
  • 0 likes

[Android][Your Music] Recent change is awful

Can I no longer download individual songs? Only albums?I should be able to get to my artists in no more than two clicks.One of the reasons I stick with Spotify over Google music is the ease of use of the app. It has now been made equally obscure. I w...

Regular

Can I no longer download individual songs? Only albums? I should be able to get to my artists in no more than two clicks. One of the reasons I stick with Spotify over Google music is the ease o...

Skinhinge

Regular

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Can't find "My Songs" after the new update?

After this last update (updated Dec. 9 I believe?) I can't figure out how to access the list of all my downloaded songs. (I have a galaxy s7 and a premium account if that matters)

Newbie

After this last update (updated Dec. 9 I believe?) I can't figure out how to access the list of all my downloaded songs. (I have a galaxy s7 and a premium account if that matters)

478 Views

0 replies

0 likes

navigation issues
  • 478 Views
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*Troubleshooting* Spotify doesn’t stream to receiver anymore. Out of options :(

3 devices (smartphone, tablet, PC(LAN)) plays songs fine.All show my receiver (Pioneer VSX 924, Spotify certified) for playing by Spotify connectReceiver shows title song, but doesn’t play. Sometimes a few seconds, most of the time nothing.Last week ...

Casual Listener

3 devices (smartphone, tablet, PC(LAN)) plays songs fine. All show my receiver (Pioneer VSX 924, Spotify certified) for playing by Spotify connect Receiver shows title song, but doesn’t play. Somet...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

O Spotify deliga

Quando estou escutando minas playlists e alguém liga para o meu celular, o Spotify desliga. Isso não acontecia. Mas agora sim, inclusive quando vou escutar um áudio do whatsapp.

Visitor

Quando estou escutando minas playlists e alguém liga para o meu celular, o Spotify desliga. Isso não acontecia. Mas agora sim, inclusive quando vou escutar um áudio do whatsapp.

itu_

Community Legend

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Unable to share with spotify users through app.

Every time I try to share a song with a friend, I get a window that pops up at the bottom of my screen that will let me send through almost any other app, accept for Spotify. I have attached a picture to show you what I mean. This just started happen...

Casual Listener

Every time I try to share a song with a  friend, I get a window that pops up at the bottom of my screen that will let me send through almost any other app, accept for Spotify. I have attached a ...

acarvallo7

Casual Listener

802 Views

1 replies

1 likes

Help
not working
problem
S7
sharing
  • 802 Views
  • 1 replies
  • 1 likes

does family premium allow fast forward, rewind, tap?

Hi,I plan to use spotify family premium. So registered today and checked out free spotify on android 1st. Here I cannot fast-forward or rewind a song. Also I cannot tap on (to jump directly e.g. into the middle of the song).If this is also valid for ...

Regular

Hi, I plan to use spotify family premium. So registered today and checked out free spotify on android 1st. Here I cannot fast-forward or rewind a song. Also I cannot tap on (to jump directly e.g. in...

guest7777

Regular

726 Views

1 replies

0 likes

  • 726 Views
  • 1 replies
  • 0 likes

[Android][Other] I CAN'T FAST FORWARD!!! HELP!!

I can't fast forward or backward in the track!! What the **bleep**?!?! WHAT THE FUUUCK?!?! HALP HEEELP!!! This is in the latest update for android. PLEASE FIX THIS!!!

Casual Listener

I can't fast forward or backward in the track!! What the **bleep**?!?! WHAT THE FUUUCK?!?! HALP HEEELP!!! 😭 This is in the latest update for android. PLEASE FIX THIS!!!

444 Views

0 replies

0 likes

Android
Other
  • 444 Views
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Sd Karte entnehmen

Hallo liebe Spotify-Community,Und zwar hab ich folgendes Problem. Den Speicherort hab ich auf die SD-karte eingestellt, wo ich auch playlisten heruntergeladen habe. Aber sobald ich die Sd Karte aus meinem Handy rausschmeiße und später wieder einlege ...

Newbie

Hallo liebe Spotify-Community, Und zwar hab ich folgendes Problem. Den Speicherort hab ich auf die SD-karte eingestellt, wo ich auch playlisten heruntergeladen habe. Aber sobald ich die Sd Karte a...

439 Views

0 replies

0 likes

  • 439 Views
  • 0 replies
  • 0 likes

Solved!! Premium

I got Premium account.Using Android smartphone i can listen an album only random...is it true?

Casual Listener

I got Premium account. Using Android smartphone i can listen an album only random...is it true?

Robycop

Casual Listener

835 Views

2 replies

0 likes

  • 835 Views
  • 2 replies
  • 0 likes

Samsung s6 issues

I've started having issues with the spotify mobile app. Essentially the album artwork/song details freezes, but the music continues playing. So you have the details of a song you previously played up, with another song playing. You try to open the ap...

Newbie

I've started having issues with the spotify mobile app. Essentially the album artwork/song details freezes, but the music continues playing. So you have the details of a song you previously played up...

Sav83

Newbie

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Music stops when opening other apps

I've searched for solutions and found none. I tried the battery optimization thing, and it did nothing. Half the time the music just stops, and the other half the app closes. How can this be fixed? I'm using a new Marshmallow tablet.

Music Fan

I've searched for solutions and found none. I tried the battery optimization thing, and it did nothing. Half the time the music just stops, and the other half the app closes. How can this be fixed? ...

hannibalhaswari

Music Fan

933 Views

3 replies

0 likes

music stops
  • 933 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Connect and Play Fi Streaming Dropping and Reverting back to Android

Purchased a Play-Fi streaming sound bar.Using Samsung Galaxy S5Can stream spotify connect to soundbar.Continually reverts back to my phone from my living room. Can anyone help?

Casual Listener

Purchased a Play-Fi streaming sound bar. Using Samsung Galaxy S5 Can stream spotify connect to soundbar. Continually reverts back to my phone from my living room.     Can anyone help?

maddieprivate

Casual Listener

854 Views

1 replies

0 likes

  • 854 Views
  • 1 replies
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Podcasts dont work

My Spotify and Android system are all updated when I click on a podcast nothing happens?? Why? I'm in the UK

Newbie

My Spotify and Android system are all updated when I click on a podcast nothing happens?? Why? I'm in the UK

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes