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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 843434 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 843434 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14458 Views
  • 1 replies
  • 0 likes
  • 14458 Views
  • 1 replies
  • 0 likes

Unable to connect to TV with Google Cast

Hi all, I have a brand new TV, Philips 55PUS8601, running Android TV (5.1) and supporting Google Cast. Unfortunately my TV doesn't show up in Spotify under "Devices available" on my HTC One M9 Android phone. My other Spotify Connect compatible device...

  • Casual Listener
  • Hi all,   I have a brand new TV, Philips 55PUS8601, running Android TV (5.1) and supporting Google Cast. Unfortunately my TV doesn't show up in Spotify under "Devices available" on my HTC...
  • loffeluna
  • Casual Listener
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Downloaded music not visible

Hello,I am currently on a trip and I want to listen my downloaded music. But Spotify doesn't show my downloaded music, but I used it just a few hours earlyier and the Android storage Settings tells me that Spotify's usage is about 2gb.Is there any su...

  • Newbie
  • Hello, I am currently on a trip and I want to listen my downloaded music. But Spotify doesn't show my downloaded music, but I used it just a few hours earlyier and the Android storage Settings tells...
  • 114 Views
  • 0 replies
  • 0 likes
  • 114 Views
  • 0 replies
  • 0 likes

Spotify stops playing after a minute or so...

As in subject - Spotify stops playing after a while, when in background. When i return i'ts resuming but stopping every time when i switch to another program or exit to "desktop". But it's not everything, when i start it "fresh" it says "This song is...

  • Casual Listener
  • As in subject - Spotify stops playing after a while, when in background. When i return i'ts resuming but stopping every time when i switch to another program or exit to "desktop". But it's not e...
  • kriegaffe
  • Casual Listener
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

spotify "test service"

Recently my spotify app has play lists on it that I didn't make and will start playing music without me playing it. It's burning through my data. The only day for me to stop it is to delete the app. Anybody else have this problem?

  • Newbie
  • Recently my spotify app has play lists on it that I didn't make and will start playing music without me playing it. It's burning through my data. The only day for me to stop it is to delete the app. ...
  • osornios
  • Spotify Star
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

playback issues

While listening to music certain apps when opening shuts the music off for no apparent reason. This just started so I uninstalled and reinstalled Spotify. This didnt fix the problem. Certain apps I need to be running and listening to music while usin...

  • Casual Listener
  • While listening to music certain apps when opening shuts the music off for no apparent reason. This just started so I uninstalled and reinstalled Spotify. This didnt fix the problem. Certain apps I n...
  • osornios
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Songs change after 20 seconds

I have the newest version of Spotify on my samung galaxy s7 and when I want to listen to music every song changes after 20 seconds of playing. No matter if I have blocked phone or not. I've reinstalled but it didn't help

  • Casual Listener
  • I have the newest version of Spotify on my samung galaxy s7 and when I want to listen to music every song changes after 20 seconds of playing. No matter if I have blocked phone or not. I've reinstall...
  • osornios
  • Spotify Star
  • 371 Views
  • 3 replies
  • 0 likes
  • 371 Views
  • 3 replies
  • 0 likes

App says I'm offline, but I'm not!

Hello, I've seen a couple of topics about this marked as fix, but they are not, so, here's a new one. I bought a ZenFone 2 and after log in (regular account since i'm not using facebook) the app keeps telling me that I'm offline even if I'm connected...

  • Newbie
  • Hello, I've seen a couple of topics about this marked as fix, but they are not, so, here's a new one. I bought a ZenFone 2 and after log in (regular account since i'm not using facebook) the app keep...
  • kleeh1
  • Regular
  • 7964 Views
  • 2 replies
  • 0 likes
  • 7964 Views
  • 2 replies
  • 0 likes

offline music "unlinked"

I have a SSD where all music gets downloaded. It is the fourth time (in a few days) that while playing a song, it suddenly stops (and resume after a few seconds) but the app shows like there are no downloaded songs and ignores the SSD card (the music...

  • Regular
  • I have a SSD where all music gets downloaded. It is the fourth time (in a few days) that while playing a song, it suddenly stops (and resume after a few seconds) but the app shows like there are...
  • Marplatense
  • Regular
  • 421 Views
  • 5 replies
  • 0 likes
  • 421 Views
  • 5 replies
  • 0 likes

Problems with Shuffle Function Using Bluetooth

I have a Droid Turbo. When I listen to my playlist (s) using my LG Bluetooth headset, the shuffle function doesn't work properly. The most common problem is that it won't automatically advance to the next song and start playing on its own, so I have ...

  • Newbie
  • I have a Droid Turbo. When I listen to my playlist (s) using my LG Bluetooth headset, the shuffle function doesn't work properly. The most common problem is that it won't automatically advance to the...
  • 234 Views
  • 0 replies
  • 0 likes
  • 234 Views
  • 0 replies
  • 0 likes

Automatic log out and download music lost

When I turn off my smartphone or in any other moment, loosing all my download music.

  • Newbie
  • When I turn off my smartphone or in any other moment, loosing all my download music.
  • 218 Views
  • 0 replies
  • 0 likes
  • Android
    galaxy j7
  • 218 Views
  • 0 replies
  • 0 likes

Load times extremely slow on samsung s5

The load times on my s5 are ridiculously slow, sometimes taking up to 5 minutes or more, but more often then not the search fails and just says "oops something went wrong try again"

  • Casual Listener
  • The load times on my s5 are ridiculously slow, sometimes taking up to 5 minutes or more, but more often then not the search fails and just says "oops something went wrong try again"
  • colinwoodsy
  • Newbie
  • 401 Views
  • 5 replies
  • 0 likes
  • 401 Views
  • 5 replies
  • 0 likes

Music

I need help how do i fix the problem when i start my song it plays then it just stops

  • Casual Listener
  • I need help how do i fix the problem when i start my song it plays then it just stops
  • 107 Views
  • 0 replies
  • 1 likes
  • 107 Views
  • 0 replies
  • 1 likes

Impossible to read mp3 playlists from Android smartphone

Hello, I have mp3s on my Windows laptop and I created playlist with these mp3s.I can read the playlists form my laptop, no issue.I can see the playlists in my Samsung Note3 Android but I can't read them nor let them offline.I'm on the same network ; ...

  • Visitor
  • Hello, I have mp3s on my Windows laptop and I created playlist with these mp3s. I can read the playlists form my laptop, no issue. I can see the playlists in my Samsung Note3 Android but I can't re...
  • user-removed
  • Not applicable
  • 207 Views
  • 2 replies
  • 0 likes
  • 207 Views
  • 2 replies
  • 0 likes

Hacked account

What should i do when my premium account has been hacked?

  • Casual Listener
  • What should i do when my premium account has been hacked?
  • mohicans
  • Casual Listener
  • 204 Views
  • 2 replies
  • 0 likes
  • 204 Views
  • 2 replies
  • 0 likes

Have to uninstall and reinstall just to download music offline otherwise it don't work

Title basically says it all. I have to uninstall and reinstall the app just to download music offline otherwise it don't work. I'll click "download" and the grey button goes to green for about a second (if at all) then goes back to grey and doesn't d...

  • Music Fan
  • Title basically says it all. I have to uninstall and reinstall the app just to download music offline otherwise it don't work. I'll click "download" and the grey button goes to green for about a seco...
  • suicidesage
  • Music Fan
  • 584 Views
  • 10 replies
  • 0 likes
  • 584 Views
  • 10 replies
  • 0 likes

Wifi connected but music unplayable

I have the free Spotify, I'm connected to WiFi and can usually play songs (with the ads) but now I can't play any it only let's me shuffle play. How do I fix this???

  • Newbie
  • I have the free Spotify, I'm connected to WiFi and can usually play songs (with the ads) but now I can't play any it only let's me shuffle play. How do I fix this???
  • 88 Views
  • 0 replies
  • 0 likes
  • 88 Views
  • 0 replies
  • 0 likes

Cobro

Me queria suscribir a spotify premium sin embargo me marco que el pago no habia sido aceptado, que no se iba a realizar ningun cobro a mi tarjeta, aun asi en mi estado de cuenta aparece el cargo a Spotify, sigo siendo free, mi cuenta no es premium

  • Visitor
  • Me queria suscribir a spotify premium sin embargo me marco que el pago no habia sido aceptado, que no se iba a realizar ningun cobro a mi tarjeta, aun asi en mi estado de cuenta aparece el cargo a Sp...
  • Velvil
  • Newbie
  • 272 Views
  • 3 replies
  • 0 likes
  • 272 Views
  • 3 replies
  • 0 likes

Ford and Spotify - you destroyed the experience.

Sync is worthless, I pay for spotify for the sole reason of listening to it in my car. You broke it, you took Ford's money and locked my phone. I would pay money to see someone from spotify sit in my car and seamlessly do anything. I have to reiterat...

  • Regular
  • Sync is worthless, I pay for spotify for the sole reason of listening to it in my car.  You broke it, you took Ford's money and locked my phone.  I would pay money to see someone from spoti...
  • o-caneo
  • Gig Goer
  • 614 Views
  • 1 replies
  • 2 likes
  • brick
    Ford
    Garbage
    sync
  • 614 Views
  • 1 replies
  • 2 likes