Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375691 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hi, Before the last update, whenever I entered my car, it remembered the last song. But since the last update, it won't remember the playlist position so it won't be resumed when I don't have signal (as in my garage). It also happens when Spotify is ...
Hi, Before the last update, whenever I entered my car, it remembered the last song. But since the last update, it won't remember the playlist position so it won't be resumed w...
Newbie
3422 Views
11 replies
8 likes
Hi.I have an Android 6.0.1 device, and Spotify Premium. I download my lists for offline playing. After some hours, the lists seem to be deleted from offline storage. It's the main reason I made a subscription and I can't hear my songs. What can I do?
Hi. I have an Android 6.0.1 device, and Spotify Premium. I download my lists for offline playing. After some hours, the lists seem to be deleted from offline storage. It's the main reason I made a s...
263 Views
0 replies
0 likes
Hi. Im from Latvia and using spotify for a long time now. Recently found out, that podcasts is available in spotify. After googling for a while, found a lot of info about podcasts and shows in spotify, but nothing of that is available to me, nor in a...
Hi. Im from Latvia and using spotify for a long time now. Recently found out, that podcasts is available in spotify. After googling for a while, found a lot of info about podcasts and shows in spotif...
Community Legend
1276 Views
1 replies
1 likes
I was charged for the premium account but it wouldn't give me the premium service of no ads. How do I fix this?
I was charged for the premium account but it wouldn't give me the premium service of no ads. How do I fix this?
Community Legend
357 Views
1 replies
0 likes
Hi, I've had my 2016 Ford Fiesta since July and while I've had minor issues with the Spotify app playing from my Nexus 5x via bluetooth. it's been manageable until now (having to stop the car and open the door and then restart the engine to make the ...
Hi, I've had my 2016 Ford Fiesta since July and while I've had minor issues with the Spotify app playing from my Nexus 5x via bluetooth. it's been manageable until now (having to stop the ca...
Casual Listener
3469 Views
6 replies
0 likes
Hey guys,When I choose shuffle, it plays the same 20 songs over and over. I have the basic plan so is that the problem? Its getting pretty annoying that I can't listen to my saved library.Thanks
Hey guys, When I choose shuffle, it plays the same 20 songs over and over. I have the basic plan so is that the problem? Its getting pretty annoying that I can't listen to my saved library. Thanks
261 Views
0 replies
0 likes
why then if you wanted to listen a songs. a song can not be selected and must wear a shuffle option and should be at a premium upgrade. I can't play music like what i want.
why then if you wanted to listen a songs. a song can not be selected and must wear a shuffle option and should be at a premium upgrade. I can't play music like what i want.
Casual Listener
390 Views
2 replies
0 likes
Hey, I have a Moto-X with android 4.2.2 and an up-to-date spotify app.When I try to play a song while connected to my Bluetooth speaker (a Photive Hydra PH-BTW55) it causes my phone to reboot. This is a new problem as I have used this pair (phone and...
Hey, I have a Moto-X with android 4.2.2 and an up-to-date spotify app. When I try to play a song while connected to my Bluetooth speaker (a Photive Hydra PH-BTW55) it causes my phone to reboot. Th...
Regular
4247 Views
10 replies
1 likes
Everytime I go to create a new playlist it won't let me but let's me adds songs to playlists, been happening for the last week. Have tried uninstalling and then reinstalling the app but same problem happens, anyone able to shed light on why it's doin...
Everytime I go to create a new playlist it won't let me but let's me adds songs to playlists, been happening for the last week. Have tried uninstalling and then reinstalling the app but same problem ...
Casual Listener
13060 Views
7 replies
4 likes
Hello,So there's this album from Nekfeu, which was released 4 days ago. He's à french rapper and immediatly made it to the charts in France. I'm living in Austria and everytime i'm trying to play the album it displays me: ,, non available''. Is this ...
Hello, So there's this album from Nekfeu, which was released 4 days ago. He's à french rapper and immediatly made it to the charts in France. I'm living in Austria and everytime i'm trying to play...
Community Legend
690 Views
1 replies
0 likes
Hi everybody, I mostly use spotify with Android now. When I play a playlist by selecting the first song spotify *ALWAYS* shuffle the playlist (it never plays the playlist in displayed order). I don't understand why I have the same behavour using or n...
Hi everybody, I mostly use spotify with Android now. When I play a playlist by selecting the first song spotify *ALWAYS* shuffle the playlist (it never plays the playlist in displayed order)...
Casual Listener
427 Views
2 replies
0 likes
Ayudaaa! Cada que me salgo de la app de Spotify tengo que ingresar mi contraseña para volver a entrar, porque pasa esto? Además mis canciones guardadas se borran.
Ayudaaa! Cada que me salgo de la app de Spotify tengo que ingresar mi contraseña para volver a entrar, porque pasa esto? Además mis canciones guardadas se borran.
299 Views
0 replies
0 likes
Hi there, i have an issue i really need help with, ive recently installed an android stereo into my car, and have spotify on it. The problem is spotify only plays music through the front speakers, and nothing to rear. i have a rough idea from other p...
Hi there, i have an issue i really need help with, ive recently installed an android stereo into my car, and have spotify on it. The problem is spotify only plays music through the front speakers, an...
276 Views
0 replies
0 likes
hi everybody,i am using spotify with my mobile "Honor 7". Sportify manages to play several songs, maybe up to about 15. Then it stopps playing, and the connection to sonos is down. After that Spotify "jumps" from song to song sometimes, sometimes it ...
hi everybody, i am using spotify with my mobile "Honor 7". Sportify manages to play several songs, maybe up to about 15. Then it stopps playing, and the connection to sonos is down. After that Spoti...
402 Views
0 replies
2 likes
I updated spotify on the newest version for android but i cant find the downloaded music in spotify I Can only find the Favorites wich are only 60 but i downloaded more than 1000
I updated spotify on the newest version for android but i cant find the downloaded music in spotify 😕 I Can only find the Favorites wich are only 60 but i downloaded more than 1000 😅
245 Views
0 replies
0 likes
Am I the only one totally annoyed by Spotify's Android app inability to remember what I was listening to before I closed the app, the next time I open the app? Seems like sometimes it does remember and sometimes it doesn't. If i'm playing from a play...
Am I the only one totally annoyed by Spotify's Android app inability to remember what I was listening to before I closed the app, the next time I open the app? Seems like sometimes it ...
758 Views
0 replies
6 likes
When i watch some artists profiles, (especially pink floyds profile) and scroll down to albums the app is closing. Someone there who have the same problem or could fix it?
When i watch some artists profiles, (especially pink floyds profile) and scroll down to albums the app is closing. Someone there who have the same problem or could fix it?
215 Views
0 replies
0 likes
I have a radio station on my "recently played" and I don't know how delete. Please help me.
I have a radio station on my "recently played" and I don't know how delete. Please help me.
249 Views
0 replies
0 likes
So, i got local music added to my playlist, and there's a lot of songs, that Spotify does not know which they are. As in, it's not a recognized song. So, i added them to a playlist so i can listen to them on the phone. And synced the list, it works d...
So, i got local music added to my playlist, and there's a lot of songs, that Spotify does not know which they are. As in, it's not a recognized song. So, i added them to a playlist so i can listen to...
314 Views
0 replies
0 likes
I have a little problem. I have my premiun account and when playing any song this is automatically saved in my storage, it is not deleted and it is saved sib have given to download. What can I do to just keep in memory the songs I choose and not all ...
I have a little problem. I have my premiun account and when playing any song this is automatically saved in my storage, it is not deleted and it is saved sib have given to download. What can I do to ...
212 Views
0 replies
0 likes
