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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

anaExE

Newbie

373720 Views

540 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7460 Views

0 replies

7 likes

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STORAGE automatic.

I have a little problem. I have my premiun account and when playing any song this is automatically saved in my storage, it is not deleted and it is saved sib have given to download. What can I do to just keep in memory the songs I choose and not all ...

Casual Listener

I have a little problem. I have my premiun account and when playing any song this is automatically saved in my storage, it is not deleted and it is saved sib have given to download. What can I do to ...

210 Views

0 replies

0 likes

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Guarda todas las canciones

Tengo un pequeño problema. Tengo mi cuenta premiun y al reproducir cualquier cancion esta se guarda automaticamente en mi almacenamiento, no se borra y se queda guardada sib haberle dado a descargar. Que puedo hacer para q solo guarde en la memoria l...

Casual Listener

Tengo un pequeño problema. Tengo mi cuenta premiun y al reproducir cualquier cancion esta se guarda automaticamente en mi almacenamiento, no se borra y se queda guardada sib haberle dado a descargar....

314 Views

0 replies

0 likes

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My mixtapes - Restore artists/songs - accidentially removed artist from my mixtapes

Hi I just discovered My Mixtapes. And accidentially I removed an artist from my mixtapes that will never be concidered again. How do I undo my mistake? DO NOT TOUCH the symbol that looks like the one in the image that I attached.

Visitor

Hi I just discovered My Mixtapes. And accidentially I removed an artist from my mixtapes that will never be concidered again. How do I undo my mistake? DO NOT TOUCH the symbol that looks like the one...

ynz_

Casual Listener

1245 Views

2 replies

3 likes

artist
artists
Mixtapes
restore
songs
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My premium account

İ bought spotify premium packet 5 tl from Vodafone for 30 day but it turned normal state although 30 day doesnt pass i used only premium 5-6 days.İ want to money back

Visitor

İ bought spotify premium packet 5 tl from Vodafone for 30 day but it turned normal state although 30 day doesnt pass i used only premium 5-6 days.İ want to money back

Jacob

Community Legend

334 Views

1 replies

0 likes

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A couple issues when using bluetooth to car stereo.

I'm having a few issues with Spotify when I use it with my car stereo.First of all, it doesn't automatically start playing when it connects, I'm not sure why it's stopped as it was working before.Secondly, since it doesn't auto play, I'm forced to pu...

Newbie

I'm having a few issues with Spotify when I use it with my car stereo. First of all, it doesn't automatically start playing when it connects, I'm not sure why it's stopped as it was working before...

300 Views

0 replies

0 likes

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Offline, not playing

I have switched the toggle under settings to offline mode, I have also unsistalled and re-installed the app on my Android.However I am unable to still play songs I have downloaded (and these have the appropriate green arrow to say this has downloaded...

Newbie

I have switched the toggle under settings to offline mode, I have also unsistalled and re-installed the app on my Android. However I am unable to still play songs I have downloaded (and these have t...

252 Views

0 replies

0 likes

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Efetuei o pagamento premium mas não ativa a cinta

Por favor já efetuei o pagamento da conta premium mas nao consigo ativar e utilizar.

Newbie

Por favor já efetuei o pagamento da conta premium mas nao consigo ativar e utilizar.

396 Views

0 replies

0 likes

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Crear playlist

Hola!!! Tengo la versión premium gratuita durante 3 meses, y el problema es q no me deja crear una playlist.... Se queda como si estuviera pensando. Y tampoco me Deja cambiar el nombre a otra q ya tenia. Alguien sabe porque?

Newbie

Hola!!! Tengo la versión premium gratuita durante 3 meses, y el problema es q no me deja crear una playlist.... Se queda como si estuviera pensando. Y tampoco me Deja cambiar el nombre a otra q ya te...

407 Views

0 replies

0 likes

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Problem reading some songs

Hello, I am a premium user. There are some songs that I can't read on my android device. An exemple; the album of rap group "The Firm". Songs appear in grey and are impossible to listen to. Why is that?

Newbie

Hello, I am a premium user. There are some songs that I can't read on my android device. An exemple; the album of rap group "The Firm". Songs appear in grey and are impossible to listen to. Why is th...

259 Views

0 replies

0 likes

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App crashing on artist and playlist pages

App crashes whenever I try to view or play a playlist or artist page. I can save albums from the search page and play them from my library but I can't play playlists. im a brand new user, just installed the app.I've tried restarting my phone, removin...

Visitor

App crashes whenever I try to view or play a playlist or artist page. I can save albums from the search page and play them from my library but I can't play playlists. im a brand new user, just instal...

320 Views

0 replies

0 likes

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Solved!! Cannot download playlist/album over data

Please help I cannot dowload over mobile data, I just switched on download over data in settings but when I try to download the playlist is not downloading....

Casual Listener

Please help I cannot dowload over mobile data, I just switched on download over data in settings but when I try to download the playlist is not downloading....

deneuv34

Casual Listener

642 Views

3 replies

0 likes

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download

Where does my weekly playlist download to when I choose to download it?

Newbie

Where does my weekly playlist download to when I choose to download it?

Mattosaurus

Community Legend

324 Views

1 replies

0 likes

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Ca bug

Ca bug toujours quand je passe des chansons .. j suis bin tanner j vais me d ésabonner...

Newbie

Ca bug toujours quand je passe des chansons .. j suis bin tanner j vais me d ésabonner...

264 Views

0 replies

0 likes

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Bottom icon tray should adjust to the screen size or revert to old functionallity

Somewhere around version 7.0.0 a tray with icons was added to the mobile app which stays persistent on (almost) every screen (at the bottom). Considering the minimal space on mobile devices I think this is a big user unfriendly feature. I can remembe...

Casual Listener

Somewhere around version 7.0.0 a tray with icons was added to the mobile app which stays persistent on (almost) every screen (at the bottom). Considering the minimal space on mobile devices I think t...

228 Views

0 replies

0 likes

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Can't download Spotify on Mac Sierra v10.12

Hi. Initially had problems logging into Spotify using Facebook account on the mac (worked fine on my phone). So tried to uninstall and reinstall spotify. When I try to install, I get a message saying 'Dowload failed. Retrying in 4s'... or however man...

Casual Listener

Hi.   Initially had problems logging into Spotify using Facebook account on the mac (worked fine on my phone). So tried to uninstall and reinstall spotify. When I try to install, I get a messa...

elfurioso

Casual Listener

540 Views

3 replies

0 likes

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Cannot create Playlist on android

For some reason, spotify will no longer allow me to create a Playlist. I've tried two different ways with no luck. It allows me to enter the Playlist name, click save/go bit then won't complete the process. I have to back out of it and it never saves...

Newbie

For some reason, spotify will no longer allow me to create a Playlist. I've tried two different ways with no luck. It allows me to enter the Playlist name, click save/go bit then won't complete the p...

Joe

Community Legend

354 Views

2 replies

0 likes

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Spotify Freezing

Spotify freezing after changing song while another song is downloading.It happen more than 2 times after changes ( I mean new interface).So this is my problem and what should I do for this!?

Casual Listener

Spotify freezing after changing song while another song is downloading.It happen more than 2 times after changes ( I mean new interface).So this is my problem and what should I do for this!?

Nico

Community Legend

331 Views

1 replies

0 likes

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Android Auto Issue

I have an HTC One (M9) and am having a weird issue. I can connect my phone to my 16 GTI and use Android Auto. The connection works ok until I open Spotiy from the AA menu. Once opened, AA loses its data conection from my phone. The usb config goes fr...

Casual Listener

I have an HTC One (M9) and am having a weird issue. I can connect my phone to my 16 GTI and use Android Auto. The connection works ok until I open Spotiy from the AA menu. Once opened, AA loses its d...

314 Views

0 replies

0 likes

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Cant create new playlists

I cant create new playlists, i go to playlists and click on "new playlist" then i name it and when i click on "create" nothing happens, i cant even rename an old playlist. Samsung Galaxy S7 edge, Android 6.0.1 touch wiz or Nova I have reinstalld Spot...

Music Fan

I cant create new playlists, i go to playlists and click on "new playlist" then i name it and when i click on "create" nothing happens, i cant even rename an old playlist.   Samsung Galaxy S7 ...

Stemag64

Music Fan

1426 Views

5 replies

0 likes

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