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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195357 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195357 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536855 Views

78 replies

3 likes

  • 536855 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

441305 Views

565 replies

37 likes

Account
Free
  • 441305 Views
  • 565 replies
  • 37 likes

Solved!! Song is FAST

I don't why, but some songs that I play is 2x faster than the original (the way it should sound). I noticed this after downloading them for offline. Anyone has any fix for this? Thanks!

Newbie

I don't why, but some songs that I play is 2x faster than the original (the way it should sound). I noticed this after downloading them for offline. Anyone has any fix for this? Thanks!

user-removed

Not applicable

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Log in issues.

My account kept logged out after i exit spotify. What can i do?

Visitor

My account kept logged out after i exit spotify. What can i do?

239 Views

0 replies

0 likes

  • 239 Views
  • 0 replies
  • 0 likes

Creating Playlists on my Android TV

I have a Android Smart TV and an Android cellphone. I can crate and manage playlists on the phone however these options are no available on my TV. I can select songs and they appear in My Music however there does not appear to be a way to crate a pla...

Regular

I have a Android Smart TV and an Android cellphone. I can crate and manage playlists on the phone however these options are no available on my TV. I can select songs and they appear in My Music howev...

1114 Views

0 replies

0 likes

  • 1114 Views
  • 0 replies
  • 0 likes

there is no option to change the location to save playlists

I don't have option in settings to change the location to download playlist offline. It's gone after last update. How to repair it ?Sorry for bad English

Newbie

I don't have option in settings to change the location to download playlist offline. It's gone after last update. How to repair it ? Sorry for bad English

Hubo

Community Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Syncing Local Files to Mobile

So after giving up Spotify 6 months ago due to the lack of diversity I decided to come back again when they offered some sort of promo. I used to be able to sync my local files to mobile with no issues as long as both my desktop Spotify and mobile Sp...

Casual Listener

So after giving up Spotify 6 months ago due to the lack of diversity I decided to come back again when they offered some sort of promo. I used to be able to sync my local files to mobile with no issu...

Joe

Community Legend

751 Views

1 replies

0 likes

local files
Local tracks
Mobile
  • 751 Views
  • 1 replies
  • 0 likes

Does anyone actually get the new Adroid app to work at all?

I surely don't. It takes several minutes to load my playlists. Not once but EVERY SINGLE TIME I TRY!!!!!!!!!!!!What the **bleep** is the point in replacing an app that worked just fine with one that doesn't function at all. Spotify always had the edg...

Roadie

I surely don't. It takes several minutes to load my playlists. Not once but EVERY SINGLE TIME I TRY!!!!!!!!!!!! What the **bleep** is the point in replacing an app that worked just fine with one t...

geirhong

Roadie

1902 Views

14 replies

0 likes

  • 1902 Views
  • 14 replies
  • 0 likes

Spotify always logout and need relogin every sunday

Dear SpotifyMy spotify alwasy doing like that and cannot play my offline data after relogin. This was happen two week.Thanks

Casual Listener

Dear Spotify My spotify alwasy doing like that and cannot play my offline data after relogin. This was happen two week. Thanks

488 Views

0 replies

0 likes

  • 488 Views
  • 0 replies
  • 0 likes

Bugged player UI

Kindly looks at my screenshots. My UI became like this after I updated the app like a week ago.I already tried doing a clean reinstallation and even tried clearing the cache of my phone, issue still persists.No problem with playing music. I just find...

Newbie

Kindly looks at my screenshots. My UI became like this after I updated the app like a week ago. I already tried doing a clean reinstallation and even tried clearing the cache of my phone, issue st...

481 Views

0 replies

0 likes

  • 481 Views
  • 0 replies
  • 0 likes

[Android][Other] Problems with android app

After its last update, android app does not work properly. It can not read playlist downloaded in sd card memory, always is downloading songs, when finished starts again. very annoying because I'm paying for a service that is becoming unreliable.

Visitor

After its last update, android app does not work properly. It can not read playlist downloaded in sd card memory, always is downloading songs, when finished starts again. very annoying because I'm pa...

395 Views

0 replies

0 likes

Android
Other
  • 395 Views
  • 0 replies
  • 0 likes

Android bug fix needed upcoming first song issue

When music is playing and you're viewing the album art full screen. You touch the top right of that view to access the upcoming songs list. Here you can change the order of upcoming songs. If you take any song after the first song and move it to the ...

Newbie

When music is playing and you're viewing the album art full screen. You touch the top right of that view to access the upcoming songs list. Here you can change the order of upcoming songs. If you tak...

244 Views

0 replies

0 likes

  • 244 Views
  • 0 replies
  • 0 likes

Spotify causes SD card reconnection on my Zenfone (Lollipop)

When using Spotify, I get "SD Card inserted" notifications all the time on my Zenfone 5 (updated to Lollipop 5.0), and it only seems to happen while using Spotify. I didn't have this problem back then on my Razr D3 (Kitkat), and it was the same SD ca...

Music Fan

When using Spotify, I get "SD Card inserted" notifications all the time on my Zenfone 5 (updated to Lollipop 5.0), and it only seems to happen while using Spotify. I didn't have this problem back the...

dufinardi-72

Newbie

702 Views

3 replies

0 likes

  • 702 Views
  • 3 replies
  • 0 likes

back button removed

The back button to close spotify is gone. Why? Now I have to go into settings and log out. It's kind of a pain. So easy before, am I missing something? Besides the button, that is.

Casual Listener

The back button to close spotify is gone.  Why?  Now I have to go into settings and log out.  It's kind of a pain.  So easy before, am I missing something? Besides the button...

Skillset65

Casual Listener

699 Views

2 replies

0 likes

Android
  • 699 Views
  • 2 replies
  • 0 likes

Newest Mobile Update

Checking out the latest update on the Spotify mobile app on my phone, and I gotta say... I hate it. You took the page that I use the most frequently (saved albums) and relegated it to a hidden area that took me about 5-10 min. to find. Instead of jus...

Casual Listener

Checking out the latest update on the Spotify mobile app on my phone, and I gotta say... I hate it.  You took the page that I use the most frequently (saved albums) and relegated it to a hidden ...

Mr_M_2000

Newbie

3124 Views

9 replies

7 likes

  • 3124 Views
  • 9 replies
  • 7 likes

All Albums Disappeared from library?

No idea what just happened, was listening to a downloaded album on my nexus 5 (Android 4.4.3), when the current track finished it didn't go onto the next one. When I looked, I got a message saying that I'd removed the album from my library. I re-adde...

Casual Listener

No idea what just happened, was listening to a downloaded album on my nexus 5 (Android 4.4.3), when the current track finished it didn't go onto the next one. When I looked, I got a message sayin...

Chloedubose

Newbie

3788 Views

4 replies

1 likes

Albums
android 4.4.3
bug
Dissapearing Albums
Nexus 5
  • 3788 Views
  • 4 replies
  • 1 likes

[Android][Music] Please work on it fast

Hi spotify i have a problem and that is that i can't listen to a girl group name twice. My account is premiumso i dont know why i can't hear there songs.I am a kpop fan an sometimes i cant hear any of their songs. So please but every singer song out ...

Newbie

Hi spotify i have a problem and that is that i can't listen to a girl group name twice. My account is premiumso i dont know why i can't hear there songs.I am a kpop fan an sometimes i cant hear any o...

Joe

Community Legend

550 Views

1 replies

0 likes

Android
Music
  • 550 Views
  • 1 replies
  • 0 likes

Solved!! Shuffle Play

How do I get shuffle play to play thru full Playlist without repeating tracks?

Gig Goer

How do I get shuffle play to play thru full Playlist without repeating tracks?

Joe

Community Legend

659 Views

1 replies

0 likes

  • 659 Views
  • 1 replies
  • 0 likes

Last.fm scrobbling not working

Hi all, I'm a fairly new user to Spotify and have had nothing but problems with their software since I started using it as my main source of music playback.The latest issue is last.fm scrobbling, which was working fine until about a week ago, now it ...

Music Fan

Hi all, I'm a fairly new user to Spotify and have had nothing but problems with their software since I started using it as my main source of music playback. The latest issue is last.fm scrobbling,...

Joe

Community Legend

1771 Views

12 replies

0 likes

  • 1771 Views
  • 12 replies
  • 0 likes

Reset smartphone

Perco playlists baixadas se formatar celular?

Casual Listener

Perco playlists baixadas se formatar celular?

FelipeSG97

Casual Listener

912 Views

4 replies

0 likes

  • 912 Views
  • 4 replies
  • 0 likes

Interfaz nueva

Estimados, mi cuenta tiene un problema sigo viendo la interfaz vieja que tiene el menú hamburguesa en la parte superior izquierda. Solo me pasa con mi cuenta probé con otra cuenta en mi celular y veo el menú nuevo que tiene todas las opciones abajo. ...

Casual Listener

Estimados, mi cuenta tiene un problema sigo viendo la interfaz vieja que tiene el menú hamburguesa en la parte superior izquierda. Solo me pasa con mi cuenta probé con otra cuenta en mi celular y veo...

Kamran

Composer

839 Views

5 replies

0 likes

  • 839 Views
  • 5 replies
  • 0 likes