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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118758 Views

27 replies

4 likes

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  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239525 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239525 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600385 Views

79 replies

3 likes

  • 600385 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492878 Views

581 replies

42 likes

Account
Free
  • 492878 Views
  • 581 replies
  • 42 likes

Have to re-download repeatedly

Four times now my entire catalog has undownloaded itself and I have to redownload. I don't have wifi access. Getting very old. Anyone else have this problem

Newbie

Four times now my entire catalog has undownloaded itself and I have to redownload. I don't have wifi access. Getting very old. Anyone else have this problem

Zuzakon

Music Fan

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
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Problem with New releases and topplist

How come I cant get any options when I want to go to new releases or topplist. Only a dark picture comes up. It has never happend before

Newbie

How come I cant get any options when I want to go to new releases or topplist. Only a dark picture comes up. It has never happend before

266 Views

0 replies

0 likes

  • 266 Views
  • 0 replies
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Samsung galaxy s6 battery drain

Ive found a few recent posts of people having this issue but they are a bit technobabbly for me to follow.Issue: massive battery drain even when plugged in to charge.Even when plugged in with a fast charger, spotify seems to be draining my battery.Wh...

Newbie

Ive found a few recent posts of people having this issue but they are a bit technobabbly for me to follow. Issue: massive battery drain even when plugged in to charge. Even when plugged in with...

Hernes

Casual Listener

672 Views

1 replies

0 likes

  • 672 Views
  • 1 replies
  • 0 likes

Solved!! Bezahlung Spotify family

Kann ich spotify family wie bisher bei meinem premium abo über meine mobil funk abrechnung laufen lassen???

Newbie

Kann ich spotify family wie bisher bei meinem premium abo über meine mobil funk abrechnung laufen lassen???

wingshq

Community Legend

762 Views

1 replies

0 likes

  • 762 Views
  • 1 replies
  • 0 likes

Solution : Equalizer for LG Gx and other devices without Equalizer

Some devices do not enable use of the Spotify standard app equalizer. For example the LG G2 & G3 models.There are many 3rd party equalizer apps in the Play Store, but I have struggled to find one that works (and does not introduce bugs, malfunctions ...

Roadie

Some devices do not enable use of the Spotify standard app equalizer.  For example the LG G2 & G3 models. There are many 3rd party equalizer apps in the Play Store, but I have struggled to ...

965 Views

0 replies

0 likes

equaliser
Equalizer
LG
solution
  • 965 Views
  • 0 replies
  • 0 likes

Supprimer téléchargements ?

Bonjour,J'utilise Spotify sur Android, j'aimerai savoir comment faire pour supprimer certains téléchargements (pas tous) que j'ai fais en local sur mon tel (sur ma carte SD) ?Car lorsque je sélectionne un titre ou un album à supprimer et que je sélec...

Newbie

Bonjour, J'utilise Spotify sur Android, j'aimerai savoir comment faire pour supprimer certains téléchargements (pas tous) que j'ai fais en local sur mon tel (sur ma carte SD) ? Car lorsque je sélec...

11078 Views

0 replies

10 likes

  • 11078 Views
  • 0 replies
  • 10 likes

Songs wont be fully downloaded

I am having trouble downloading some songs. My phone does download all the songs and they are marked as downloaded but when I try to listen to them offline, some songs just play a little time and then completely freeze while most of the songs can be ...

Newbie

I am having trouble downloading some songs. My phone does download all the songs and they are marked as downloaded but when I try to listen to them offline, some songs just play a little time and the...

woodandrew90

Roadie

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

How can I download my offline local music from my phone

So pretty much I had local music in my PC and I offline downloaded it in my phone in a playlist. Long story short I formatted my PC and lost all the local music and thought I lost it from Spotify since it disappeared from the desktop client (obviousl...

Casual Listener

So pretty much I had local music in my PC and I offline downloaded it in my phone in a playlist. Long story short I formatted my PC and lost all the local music and thought I lost it from Spotify sin...

FireTendencies

Casual Listener

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

How deactivate random mode

Hi all !I have a Premium account and cannot deactivate random/aleatory mode on my Samsung (Android). No problems with PC or iPad... Any comment about?Thanks !

Regular

Hi all ! I have a Premium account and cannot deactivate random/aleatory mode on my Samsung (Android). No problems with PC or iPad... Any comment about? Thanks !

ITConseil

Newbie

660 Views

2 replies

0 likes

  • 660 Views
  • 2 replies
  • 0 likes

Solved!! offline playlist keep redownloading

I have premium subscription, but i can't play offline. i have hundreds of songs, once i've finished downloading, i go offline and i can't play the downloaded song. i figure it out that when i press download button on a playlist, it start downloading,...

Newbie

I have premium subscription, but i can't play offline. i have hundreds of songs, once i've finished downloading, i go offline and i can't play the downloaded song. i figure it out that when i press d...

wingshq

Community Legend

1482 Views

1 replies

0 likes

  • 1482 Views
  • 1 replies
  • 0 likes

Chromecast audio problems

I've just purchased a Google ChromeCast Audio "puck". Working perfectly with TuneIn radio but a disaster with Spotify. It constantly drops out when casting from my Android tablet. Sound stutters and sometimes the cast device goes MIA from the tablet ...

Newbie

I've just purchased a Google ChromeCast Audio "puck". Working perfectly with TuneIn radio but a disaster with Spotify. It constantly drops out when casting from my Android tablet. Sound stutters and ...

thinkjason

Newbie

1785 Views

4 replies

0 likes

  • 1785 Views
  • 4 replies
  • 0 likes

Songs don't want start

Hi guys!I pay each month to be premium for listen the music without the Wi-Fi, but since few days some of the songs just don't want start without. It's maybe 1/4 of my playlist who doesn't work and it's really annoying because I paid for that! And I ...

Casual Listener

Hi guys! I pay each month to be premium for listen the music without the Wi-Fi, but since few days some of the songs just don't want start without. It's maybe 1/4 of my playlist who doesn't work and...

mollymaya3

Casual Listener

548 Views

2 replies

0 likes

  • 548 Views
  • 2 replies
  • 0 likes

Chromecast Stops Audio

Phone: Pixel XL Android 7.1.1For some reason after about 1 minute of the song playing on the Chromecast or Chromecast Audio it stops the audio. I'll go back into the app and it still says the song is playing even though the sound definitely stops. It...

Casual Listener

Phone: Pixel XL Android 7.1.1 For some reason after about 1 minute of the song playing on the Chromecast or Chromecast Audio it stops the audio. I'll go back into the app and it still says the son...

1065 Views

0 replies

2 likes

audio playback
Chromecast Android
chromecast audio
nougat
pixel
  • 1065 Views
  • 0 replies
  • 2 likes

Settings change after power down

I turn my phone off when I'm at work. Every day, when I turn it back on, Spotify has switched my storage preference from SD card to internal storage, and switched my saved songs from download to not. I have to re download over a thousand songs EVERY ...

Newbie

I turn my phone off when I'm at work. Every day, when I turn it back on, Spotify has switched my storage preference from SD card to internal storage, and switched my saved songs from download to not....

456 Views

0 replies

0 likes

  • 456 Views
  • 0 replies
  • 0 likes

Can't download songs/albums for offline use

Just got a new Google pixel XL, had Spotify on my galaxy note 4, with a vast library both downloaded and not. Obviously I am a premium member if you didn't already know. Got rid of the note, got the pixel, signed into my account and tried to download...

Newbie

Just got a new Google pixel XL, had Spotify on my galaxy note 4, with a vast library both downloaded and not. Obviously I am a premium member if you didn't already know. Got rid of the note, got the ...

505 Views

0 replies

0 likes

  • 505 Views
  • 0 replies
  • 0 likes

Solved!! Shuffle on android doesnt work , but on pc works fine.

So , i recently got from google play music to spotify. Made same playlist , like on google account , like 630 songs. So , when i press shuffle on pc , it works fine , random songs from whole playlist, but when i shuffle from android , it just shuffle...

Newbie

So , i recently got from google play music to spotify. Made same playlist , like on google account , like 630 songs. So , when i press shuffle on pc , it works fine , random songs from whole playlist...

Zuzakon

Music Fan

669 Views

1 replies

0 likes

  • 669 Views
  • 1 replies
  • 0 likes

Song restarts when it has played aprox 70%

I noticed it when I used Spotify connect to my Heos. Then I disconnected it and played the song in my phone but still the same problem. Tried another playlist with different songs and at one song it happened again.I use a Samsung S6.What can cause th...

Newbie

I noticed it when I used Spotify connect to my Heos. Then I disconnected it and played the song in my phone but still the same problem. Tried another playlist with different songs and at one song it ...

562 Views

0 replies

2 likes

  • 562 Views
  • 0 replies
  • 2 likes

Spotify on Samsung S7 flat gets phone extremly HOT

I play music and leave my cell phone at Standby, after a few minutes the cell gets too hot.This happens independently if the phone is listening to music online or offline.My cellphone is a samsung SM-G930F with android 6.0.1.

Casual Listener

I play music and leave my cell phone at Standby, after a few minutes the cell gets too hot. This happens independently if the phone is listening to music online or offline. My cellphone is a samsun...

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

This song is not available.

Hey. I get "this song is not available" on a great deal of my playlist. Also when I search for..example wasted years in search mode and hit the somg for playback the same message comes up. Any ideas? I don't want to delete and install again since I h...

Visitor

Hey. I get "this song is not available" on a great deal of my playlist. Also when I search for..example wasted years in search mode and hit the somg for playback the same message comes up. Any ideas?...

user-removed

Not applicable

611 Views

3 replies

0 likes

  • 611 Views
  • 3 replies
  • 0 likes