Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107471 Views

26 replies

3 likes

  • 107471 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217423 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217423 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571612 Views

79 replies

3 likes

  • 571612 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470841 Views

577 replies

40 likes

Account
Free
  • 470841 Views
  • 577 replies
  • 40 likes

New Lock screen and Bluetooth problems

Hi guys, I recently ditched spotify and had a try of Google play music due to the features around uploading your own music. The other features didn't really work for me, so have returned to Spotify with a new Pixel phone. Has something changed over t...

Newbie

Hi guys,   I recently ditched spotify and had a try of Google play music due to the features around uploading your own music.  The other features didn't really work for me, so have return...

mehmoodraza

Casual Listener

2578 Views

6 replies

3 likes

  • 2578 Views
  • 6 replies
  • 3 likes

Solved!! Artists not showing up in 'Your Music' - Having to scroll through entire playlist

I have a playlist that is downloaded offline with close to 3,000 songs. I do make sure to go to online mode and update. I used to be able to see all of these songs by album and artist under the 'Your Music' section. All of the sudden, only a few song...

Regular

I have a playlist that is downloaded offline with close to 3,000 songs.  I do make sure to go to online mode and update.   I used to be able to see all of these songs by album and artist un...

Ezekiel920

Newbie

38992 Views

14 replies

3 likes

  • 38992 Views
  • 14 replies
  • 3 likes

Refreshing skips

All you have to do is exit out the program twice and go back to the station. Then the amount of skips will reset. I dont have any proof to prove this but I know people will try this.

Newbie

All you have to do is exit out the program twice and go back to the station. Then the amount of skips will reset. I dont have any proof to prove this but I know people will try this. 

707 Views

0 replies

0 likes

  • 707 Views
  • 0 replies
  • 0 likes

Why isn't Hamburger Bar on Android?

I wanna hamburger bar on my android phone. My sister's phone is Huawei P9 and she got hamburger bar but I have HTC One m8 and I havent hamburger Bar. I wanna hamburger bar update to my account or my phone. What can I do???

Newbie

I wanna hamburger bar on my android phone. My sister's phone is Huawei P9 and she got hamburger bar but I have HTC One m8 and I havent hamburger Bar. I wanna hamburger bar update to my account or my ...

MartinStoichkov

Community Legend

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Offline Music Deleted

Using a Samsung Galaxy s7 edge. About half of my music was deleted from spotify, it was strange because the albums had half the songs downloaded, the other half deleted. I followed troubleshooting and restarted my phone. After that 100% of my albums ...

Casual Listener

Using a Samsung Galaxy s7 edge. About half of my music was deleted from spotify, it was strange because the albums had half the songs downloaded, the other half deleted. I followed troubleshooting an...

user-removed

Not applicable

483 Views

1 replies

1 likes

  • 483 Views
  • 1 replies
  • 1 likes

Player on notification is too big

I have a Galaxy Note 3, Android version: 5.0 and Spotify version: 7.1.0.1025I also have the same version on a Nvidia Shield K1, running android 6.0The problem I have on the Note 3 is that when I play something and the notification appears, it is too ...

Music Fan

I have a Galaxy Note 3, Android version: 5.0 and Spotify version: 7.1.0.1025 I also have the same version on a Nvidia Shield K1, running android 6.0 The problem I have on the Note 3 is that when ...

Gonzonp

Music Fan

482 Views

1 replies

0 likes

Android
  • 482 Views
  • 1 replies
  • 0 likes

Songs undownload constantly,now spotify wont connect to Bluetooth

Im a premium user I'm actually paying for this why I do not know,I'm constantly having to re download all of my songs, every.....single....one !!!,at least once a week, then many songs stop in the middle where there is a gap that won't play ,now it w...

Gig Goer

Im a premium user I'm actually paying for this why I do not know,I'm constantly having to re download all of my songs, every.....single....one !!!,at least once a week, then many songs stop in the mi...

475 Views

0 replies

0 likes

  • 475 Views
  • 0 replies
  • 0 likes

Constantly re-downloading music, help? (Galexy S5 Neo)

Hey Guys So i just got Spotify about 4 days ago, within these 4 days i have had to "download" my entire library. in and around 858 songs everytime. I was wondering what the issue is. my friend who has been a Spotify member for months now says this ha...

Newbie

Hey Guys    So i just got Spotify about 4 days ago, within these 4 days i have had to "download" my entire library. in and around 858 songs everytime. I was wondering what the issue is. m...

Johnnyhated

Gig Goer

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Freezes contantly on Android (Moto X Play)

My spotify seems to lock up all the time and has taken over 20 minutes twice this week already just to load 1 artist. That's me sitting on my lunch break for 20 minutes just waiting in silence for anything on spotify to load on a perfectly fine inter...

Newbie

My spotify seems to lock up all the time and has taken over 20 minutes twice this week already just to load 1 artist. That's me sitting on my lunch break for 20 minutes just waiting in silence for an...

sam__vieira

Newbie

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Not received Year in Review email

Hi, today i heard the year in review was going to be sent by email today so i activated the news/offer options but i didnt received it yet.

Newbie

Hi, today i heard the year in review was going to be sent by email today so i activated the news/offer options but i didnt received it yet. 

user-removed

Not applicable

758 Views

1 replies

0 likes

  • 758 Views
  • 1 replies
  • 0 likes

Superuser Contribution Removing songs from a playlist

Well if you accidentally slide your screen it removes the song from your playlist. I think it should ask something like "Are you **bleep**ing sure?" because i have removed so many songs by accident. It shouldn't just be like slide and remove. And als...

Casual Listener

Well if you accidentally slide your screen it removes the song from your playlist. I think it should ask something like "Are you **bleep**ing sure?" because i have removed so many songs by ...

RodrigoPalma

Roadie

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Dump file on Android phone memory that never gets erased is created by Spotify.

I have a problem with Sony Xperia L combined with Spotify. These two aren't a good match. Originally it was all fine, but at some point my phone started to collect a lot of memory (around early august) and the only thing to do is to do a system reset...

Regular

I have a problem with Sony Xperia L combined with Spotify. These two aren't a good match.   Originally it was all fine, but at some point my phone started to collect a lot of memory (around ...

Tch72

Casual Listener

5771 Views

13 replies

0 likes

  • 5771 Views
  • 13 replies
  • 0 likes

Offline music keeps disappearing

The spotify app keeps login me out, then when i log back in all my download songs have gone. The app is up to date iv restart then phone, redownloaded only to have it happen again. I have to use my phone data to download them to so its getting pretty...

Casual Listener

The spotify app keeps login me out, then when i log back in all my download songs have gone. The app is up to date iv restart then phone, redownloaded only to have it happen again. I have to use my p...

crematedman

Community Legend

1108 Views

3 replies

0 likes

  • 1108 Views
  • 3 replies
  • 0 likes

Songs volume problems in spotify

The volume of my tablet turns up and down when I'm listening to music in spotify.Any advices?Thanks

Newbie

The volume of my tablet turns up and down when I'm listening to music in spotify. Any advices? Thanks 

brentb9193

Music Fan

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Problems with connection for 2 identicle Huawei 8 phones -spotify

I have bought 2 identicle Huawei Honor 8, phones, for me and my wife. Im having problens connecting to Spotify Premium.The phones have the same model.nr. FRD-L09If i play music on my phone, it will change 'phone' to hers and play there insted, as we ...

Casual Listener

I have bought 2 identicle Huawei Honor 8, phones, for me and my wife.  Im having problens connecting to Spotify Premium. The phones have the same model.nr. FRD-L09 If i play music on my phone...

nsjc75

Casual Listener

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Android: Spotify plays on only 1 channel after a notification

When I use a an app while spotify is playing music, e.g facebook, and I get a notification, spotify or android (not sure) does the normal thing of lowering volume to emphasize the notification but when it continues only one of the 2 earpieces is at n...

Newbie

When I use a an app while spotify is playing music, e.g facebook, and I get a notification, spotify or android (not sure) does the normal thing of lowering volume to emphasize the notification but wh...

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

Offline Download Issues

There is a problem, it says i have it offline on 3 other devices, but my account management doesnt show any at all, how do i fix it, as of right now i have to download everything everyday, and, im not willing to do thatits said that after i chose to ...

Casual Listener

There is a problem, it says i have it offline on 3 other devices, but my account management doesnt show any at all, how do i fix it, as of right now i have to download everything everyday, and, im no...

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

Get rid of the 3,333 offline song limit

Yea i have 70gb free on my phone and I can't download more? Why this is ridiculous you are forcing me to use data and I can't gave all my music offline if I'm far from home. If spotify was not free with my cell plan I wouldn't pay

Newbie

Yea i have 70gb free on my phone and I can't download more? Why this is ridiculous you are forcing me to use data and I can't gave all my music offline if I'm far from home. If spotify was not free w...

coloyrs

Community Legend

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes