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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7106 Views

0 replies

7 likes

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Descarga de música en el teléfono

La música que descargo de spotify se está guardando directamente en la música de mi teléfono (android), tengo entendido que no debería de ser así y además no quiero porque me quedaría sin espacio. ¿Cómo puedo evitar que se guarde en mi teléfono, o es...

Newbie

La música que descargo de spotify se está guardando directamente en la música de mi teléfono (android), tengo entendido que no debería de ser así y además no quiero porque me quedaría sin espacio. ¿C...

223 Views

0 replies

0 likes

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Equliaser on a huawei p9

Hey. Where can i find equaliser on my huawei p9? It is not where it was on my samsung phone

Newbie

Hey. Where can i find equaliser on my huawei p9? It is not where it was on my samsung phone

Joe

Community Legend

1008 Views

1 replies

0 likes

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App Crashing on Android

Spotify app on my Android keeps crashing everytime I'm in the underground. It didn't do this before, why ishould it happening now?

Regular

Spotify app on my Android keeps crashing everytime I'm in the underground. It didn't do this before, why ishould it happening now?

Joe

Community Legend

485 Views

1 replies

0 likes

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Hi, I've a problem with the song's sequence, It doesnt change automatically the song

Hi,Everytime that I'm listening Playlists or albums and using other Apps or just Standby my phone, It doesnt change automatically the song and I've to open Spotify for it to happen.How can I do?I obviuosly have Premium.

Casual Listener

Hi, Everytime that I'm listening Playlists or albums and using other Apps or just Standby my phone, It doesnt change automatically the song and I've to open Spotify for it to happen. How can I do? ...

Joe

Community Legend

462 Views

3 replies

0 likes

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Can't play entire album on android phone

When I search for an album on my mobile phone through my free Spotify account and then try to play it, it only plays one song from the album and then starts playing suggested songs from the same artist. This doesn't happen on my computer or tablet. I...

Visitor

When I search for an album on my mobile phone through my free Spotify account and then try to play it, it only plays one song from the album and then starts playing suggested songs from the same arti...

aodhokeady

Gig Goer

613 Views

3 replies

0 likes

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Bad Sound Quality

Brief description of the issue: A few days ago I noticed the lower registers of my music sounding less full and distorted. I've narrowed it down to the Spotify app, as I've tried other music apps and they sound fine, just the Spotify app sounds bad. ...

Casual Listener

Brief description of the issue: A few days ago I noticed the lower registers of my music sounding less full and distorted. I've narrowed it down to the Spotify app, as I've tried other music apps and...

agferg

Casual Listener

7258 Views

13 replies

1 likes

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Stations Question

I am using a Galaxy S7:So when I am using the rating option (thumbs up/thumbs down) between songs it does not reset for the next song. I mean If I rate a Daft Punk some as a "thumbs up" then skip to a Korn song the "thumbs up" doesn't go away. It is ...

Visitor

I am using a Galaxy S7: So when I am using the rating option (thumbs up/thumbs down) between songs it does not reset for the next song. I mean If I rate a Daft Punk some as a "thumbs up" then skip t...

aodhokeady

Gig Goer

268 Views

1 replies

0 likes

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Local data

I can't play the song I added from Local Data although I've downloaded the playlist!

Newbie

I can't play the song I added from Local Data although I've downloaded the playlist!

aodhokeady

Gig Goer

268 Views

1 replies

0 likes

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Solved!! Lost all playlists and songs

I traveled to another country, when I arrived I lost all my playlists, even the ones I created. The playlist exist, people who follow it can still see it, but it does not show on my songs, neither can I follow it or download it.Already came back to m...

Casual Listener

I traveled to another country, when I arrived I lost all my playlists, even the ones I created. The playlist exist, people who follow it can still see it, but it does not show on my songs, neither ca...

aodhokeady

Gig Goer

725 Views

3 replies

0 likes

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Bluetooth Track Queue

when connected to Bluetooth - Spotify does not provide the track queue / list, it only displays the current track information. I have been a long-time Google Play user, where I would have both the track info and queue of upcoming songs, when connecte...

Visitor

when connected to Bluetooth - Spotify does not provide the track queue / list, it only displays the current track information. I have been a long-time Google Play user, where I would h...

user-removed

Not applicable

1841 Views

2 replies

0 likes

bluetooth
Car
track queue
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PLEASE HELP ASAP!

hello all, my spotify will auto close on me every now and then when i am not connected to the internet, and sometimes even auto log me out and delete my offline data. I then have to redownload my playlist of 458 songs. I do not know if it is my phone...

Casual Listener

hello all, my spotify will auto close on me every now and then when i am not connected to the internet, and sometimes even auto log me out and delete my offline data. I then have to redownload my pla...

aodhokeady

Gig Goer

716 Views

5 replies

0 likes

Help
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Transfering somgs from other players

I am new to spotify and I have a Galaxy s6 and it came with a music player installed and I used a different music downloader , is there a way to transfer those songs from my files into spotify or do I have to download them all over. I am not very tec...

Newbie

I am new to spotify and I have a Galaxy s6 and it came with a music player installed and I used a different music downloader , is there a way to transfer those songs from my files into spotify or do ...

kbrooksc

Community Legend

258 Views

1 replies

0 likes

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Connecting Spotify Version 6.2.0.1028 on LG G4 Android 6 with VW Discover Media

Hello everybody, I'm using Spotify Version 6.2.0.1028 on LG G4 Android 6 and I'm connecting it via Bluetooth to a VW Discover Media.Playing music works fine.But the car-display always shows the last played song metadata (name/interpreter, etc.)So in ...

Regular

Hello everybody,   I'm using Spotify Version 6.2.0.1028 on LG G4 Android 6 and I'm connecting it via Bluetooth to a VW Discover Media. Playing music works fine. But the car-display...

simfoo

Casual Listener

2556 Views

12 replies

0 likes

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Solved!! App crashing on startup without internet connection

The latest android version keeps crashing on startup. If the internet is disabled it crashes.I think it has something to do with Daily Mix being in the recently listened to section. Maybe the client app fails to run without it checking something off ...

Casual Listener

The latest android version keeps crashing on startup. If the internet is disabled it crashes. I think it has something to do with Daily Mix being in the recently listened to section. Maybe the clien...

Joe

Community Legend

2319 Views

3 replies

0 likes

Android
bug
Crash
phone
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Superuser Contribution roberto garcia loza

Mi cuenta en Spotify : Usuario :**** Clave :**** Tengo debito automatico en mi tarjeta "VISA HOME" -Perdí la tarjeta y con la denuncia de extravío fue cancelada. Intenté varias veces el pago con AMEX(Platinum) y me fue denegado por Uds. Estoy esperea...

Newbie

Mi cuenta en Spotify : Usuario :**** Clave :**** Tengo debito automatico en mi tarjeta "VISA HOME" -Perdí la tarjeta y con la denuncia de extravío fue cancelada. Intenté varias veces el pago con ...

Anyk17

Spotify Star

328 Views

1 replies

0 likes

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Spotify Connect does not work

Worked okay until last week premium subscription was cancelled in error. Re subscribed to Premium service and Connect not now working on any device. Have tried uninstalling and reinstall spotify no success. Tried reboot router no success.

Regular

Worked okay until last week premium subscription was cancelled in error. Re subscribed to Premium service and Connect not now working on any device. Have tried uninstalling and reinstall spotify no s...

Joe

Community Legend

1112 Views

12 replies

0 likes

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Help please

I am English who is staying in Spain for a while. How can i change my app so its in English and not Spanish? Ive got a Samsung Galaxy S5.

Newbie

I am English who is staying in Spain for a while. How can i change my app so its in English and not Spanish? Ive got a Samsung Galaxy S5.

Joe

Community Legend

287 Views

1 replies

0 likes

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Crash

When I open Spotify in offline mode it crashes (I have Spotify premium) solution?

Newbie

When I open Spotify in offline mode it crashes (I have Spotify premium) solution?

Joe

Community Legend

834 Views

1 replies

0 likes

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Can´t play music while I´m offline

Hello Everybody,I got quite a weird problem with my Spotify music that I downloaded on my phone.When I´m offline and I open my app and go to my library it closes the app instantly.But when I use cellular or wifi and chose a playlist and then turn off...

Newbie

Hello Everybody, I got quite a weird problem with my Spotify music that I downloaded on my phone. When I´m offline and I open my app and go to my library it closes the app instantly. But when ...

Joe

Community Legend

445 Views

1 replies

0 likes

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