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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111299 Views

26 replies

3 likes

  • 111299 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223886 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223886 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581145 Views

79 replies

3 likes

  • 581145 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478431 Views

577 replies

40 likes

Account
Free
  • 478431 Views
  • 577 replies
  • 40 likes

Your library menu option disappeared

I am using version 7.1.0.1025 armV7, Android 7.1.1 on a Google pixel xl and more cannot find the option to access my library. I also do not have an option to save albums anymore. Screen shots have been attached.Any help is much appreciated!

Regular

I am using version 7.1.0.1025 armV7, Android 7.1.1 on a Google pixel xl and more cannot find the option to access my library. I also do not have an option to save albums anymore. Screen shots have be...

Maxim

Spotify Star

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

keeps buffering

I have a HTC One M8 and Spotify just does what ever it wants to....it keeps buffering and now i cant even stop the music. so it is randomly playing for about 2 seconds then nothing for 10 seconds....Ive tried reinstalling the app three times.....Help...

Newbie

I have a HTC One M8 and Spotify just does what ever it wants to.... it keeps buffering and now i cant even stop the music.  so it is randomly playing for about 2 seconds then nothing for 10 sec...

geirhong

Roadie

994 Views

3 replies

1 likes

  • 994 Views
  • 3 replies
  • 1 likes

Spotify causes my Galaxy S7 to crash almost daily.

Like the subject says, Spotify causes my phone to crash several times a week. I believe it's Spotify because it will be the only app running and my phone will crash. At first I thought it was my phone, so I took it in and exchanged it for a new one o...

Visitor

Like the subject says, Spotify causes my phone to crash several times a week. I believe it's Spotify because it will be the only app running and my phone will crash. At first I thought it was my phon...

271 Views

0 replies

0 likes

  • 271 Views
  • 0 replies
  • 0 likes

Downloaded songs keep "undownloading"

Phone model: Sony Xperia Z3, Android Lollipop ver. 5.0.2I have a premium account and downloading songs have been convenient for me especially when I'm on holiday vacation or taking the subway. But lately, all of my saved songs would spontaneous "undo...

Newbie

Phone model: Sony Xperia Z3, Android Lollipop ver. 5.0.2 I have a premium account and downloading songs have been convenient for me especially when I'm on holiday vacation or taking the subway. Bu...

434 Views

0 replies

2 likes

  • 434 Views
  • 0 replies
  • 2 likes

Spotify Stops Playing After Each Track

I have looked here already and none of the solutions I've found have worked. I logged out and logged back in, then I followed the steps for a clean install and neither have worked. Thanks in advance for any and all help.

Newbie

I have looked here already and none of the solutions I've found have worked.   I logged out and logged back in, then I followed the steps for a clean install and neither have worked.  Thank...

Joe

Community Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Latest Android update changes menu to iOS style

Why have they done this? Material design uses the three-line 'drawer' menu that slides in from the left. This style is consistent throughout the majority of Android apps now. Why have Spotify suddenly changed it to a bottom menu like iOS? Annoying.

Music Fan

Why have they done this? Material design uses the three-line 'drawer' menu that slides in from the left. This style is consistent throughout the majority of Android apps now. Why have Spotify suddenl...

MrPile

Casual Listener

8711 Views

47 replies

26 likes

  • 8711 Views
  • 47 replies
  • 26 likes

Random Songs

When I click the first music of the spotify music list I used to expect the second song would play as soon as the first song finishes, but what really happens is that the next song is a random song of the list. How do I change this settings?

Newbie

When I click the first music of the spotify music list I used to expect the second song would play as soon as the first song finishes, but what really happens is that the next song is a random song o...

MartinStoichkov

Community Legend

665 Views

1 replies

0 likes

  • 665 Views
  • 1 replies
  • 0 likes

Application Performance

The Spotify app on Android has been really slow and laggy since the last Android software update, just thought I would let you know. If y'all could just work on speeding up the performance that would be awesome.

Casual Listener

The Spotify app on Android has been really slow and laggy since the last Android software update, just thought I would let you know. If y'all could just work on speeding up the performance that would...

aen32

Newbie

1334 Views

4 replies

1 likes

  • 1334 Views
  • 4 replies
  • 1 likes

When i press play, it automatically stops

Hi. Yesterday i went to play some music on my tablet (samsung galaxy tab A) with the app and when i press the play button, it automatically stops. I've tried to log out of my account and then log in again, and also i've deleted the full app and then ...

Newbie

Hi. Yesterday i went to play some music on my tablet (samsung galaxy tab A) with the app and when i press the play button, it automatically stops. I've tried to log out of my account and then log in ...

MartinStoichkov

Community Legend

749 Views

1 replies

0 likes

  • 749 Views
  • 1 replies
  • 0 likes

[Android][Playlists] Problem with offline mode in huawei p9 device

When i have downloaded some of my own playlist usable in offline mode, for some reason 30% of songs cant be playd. It just gets stuck in the song at 00:00 and when you go few songs forward some songs start playing. When i go online and listen to song...

Newbie

When i have downloaded some of my own playlist usable in offline mode, for some reason 30% of songs cant be playd. It just gets stuck in the song at 00:00 and when you go few songs forward some songs...

569 Views

0 replies

0 likes

Android
Playlists
  • 569 Views
  • 0 replies
  • 0 likes

Saved music missing

Using a samsung j5 2016 full standard...Having problems finding saved and downloaded music under "songs" yet am able to see and play them if they are in playlists.. i wish not to create one huge playlist just to include ALL my downloaded and saved mu...

Newbie

Using a samsung j5 2016 full standard... Having problems finding saved and downloaded music under "songs" yet am able to see and play them if they are in playlists.. i wish not to create one huge ...

miaeruiz

Casual Listener

653 Views

2 replies

0 likes

  • 653 Views
  • 2 replies
  • 0 likes

Where has equaluser gone?

Equaluser has disappeared off my Samsung phone . Help

Casual Listener

Equaluser has disappeared off my Samsung phone . Help

281 Views

0 replies

0 likes

  • 281 Views
  • 0 replies
  • 0 likes

S7 got hot and drained battery FAST

Using Spotify yesterday my phone was hot and drained the battery in about 4 hours. It was connected to my Bluetooth speaker. I tried to go into the app and the screen stayed black but the music never stopped playing. I tried to close the app and whil...

Regular

Using Spotify yesterday my phone was hot and drained the battery in about 4 hours. It was connected to my Bluetooth speaker. I tried to go into the app and the screen stayed black but the music never...

Ssyd

Regular

876 Views

4 replies

0 likes

  • 876 Views
  • 4 replies
  • 0 likes

Samsung s7, can only download music, not play any song from playlist

When I signed out of all my accounts and signed back in, I am now only able to download song from my Playlist, or play radio. I can noongwr just play songs from my Playlist.I'm a premium member and my service coverage is sufficient/works on my phone.

Newbie

When I signed out of all my accounts and signed back in, I am now only able to download song from my Playlist, or play radio. I can noongwr just play songs from my Playlist. I'm a premium member a...

Joe

Community Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Debo volver a descargar todas mis canciones si por algun motivo saco la memoria externa de mi movil?

Pasa que necesitaba utilizar la tarjeta de memoria externa de mi movil (donde están guardadas los archivos de spotify) pero cuando volvi a instalar la tarjeta ya no puede escuchar ninguna canción, teniendo que descargar todas mi canciones nuevamente....

Casual Listener

Pasa que necesitaba utilizar la tarjeta de memoria externa de mi movil (donde están guardadas los archivos de spotify) pero cuando volvi a instalar la tarjeta ya no puede escuchar ninguna canción, te...

Thamerr82

Casual Listener

871 Views

2 replies

0 likes

  • 871 Views
  • 2 replies
  • 0 likes

How can I store my downloaded music in my external SD?

I tried to follow these steps, but the "Storage" option just doesn't display. The SD card is available and Spotify has access to it. Has this feature been removed?

Casual Listener

I tried to follow these steps, but the "Storage" option just doesn't display. The SD card is available and Spotify has access to it. Has this feature been removed?

alexotero32

Casual Listener

970 Views

6 replies

0 likes

  • 970 Views
  • 6 replies
  • 0 likes

Wireless Hard Drive for Androids without Expandable Memory

Hello, I have seen some posts regarding iOS and wireless hard drives but I havent been able to find anything equivalent for Android. I have a Nexus 6P which unfortunately has no spot for expandable memory. I have limited data on my phone and tend to ...

Newbie

Hello, I have seen some posts regarding iOS and wireless hard drives but I havent been able to find anything equivalent for Android. I have a Nexus 6P which unfortunately has no spot for expandable m...

Joe

Community Legend

642 Views

1 replies

0 likes

Android
Nexus 6p
wireless hard drive
  • 642 Views
  • 1 replies
  • 0 likes

Music is disappearing

I have noticed that some music is disappearing. A particular case is the Shinedown's last allbum "Threat to Survival", which is not available on Spotify. Another example is the Ost of Amelie, which has been missing some melodies lately. So my questio...

Visitor

I have noticed that some music is disappearing. A particular case is the Shinedown's last allbum "Threat to Survival", which is not available on Spotify. Another example is the Ost of Amelie, which h...

user-removed

Not applicable

1212 Views

2 replies

0 likes

  • 1212 Views
  • 2 replies
  • 0 likes

> Release notes of the Android app updates

Hello there,could you please create a topic that gather all the latest and upcoming Release Notes of the Spotify Android application?The ones I've found are old.Thank you

Roadie

Hello there, could you please create a topic that gather all the latest and upcoming Release Notes of the Spotify Android application? The ones I've found are old. Thank you 🙂

Joe

Community Legend

731 Views

3 replies

3 likes

  • 731 Views
  • 3 replies
  • 3 likes

Samsung - Spotify stops responding

Maybe someone has already come accross this issue. I am using Samsung Galaxy 7. Recently Spotify started to hanging up - music still plays, but you cannot do anything about it (stop, close the program or anything - only way to solve this is to restar...

Newbie

Maybe someone has already come accross this issue. I am using Samsung Galaxy 7. Recently Spotify started to hanging up - music still plays, but you cannot do anything about it (stop, close the progra...

Joe

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes