App crashes in specific functions

In spotify, when i enter "related artists" or "messages", it closes/crashes approximatly two thirds of the time. This only happens on my yoga tablet 2-1050F. No matter what subscription i login through, premium or free, dont matter, it just closes wh...

• Kongbalkong
• Newbie
• In spotify, when i enter "related artists" or "messages", it closes/crashes approximatly two thirds of the time.  This only happens on my yoga tablet 2-1050F. No matter what subscription i &nbs...
• 2016-09-06 11:34:39 AM
• 2016-10-26 9:01:48 PM
• Miikka123
• Newbie
• 267 Views
• 1 replies
• 0 likes

Cannot access synced albums/playlist when offline

Hi, When my phone is offline, I can't access any of my synced albums or playlist. This is a real blocker and I hope you can help me. To be precise I can access the list of albums (and the list of playlists) and when I choose one, the album/playlist v...

• user-removed
• Visitor
• Hi,   When my phone is offline, I can't access any of my synced albums or playlist. This is a real blocker and I hope you can help me.   To be precise I can access the list of albums (a...
• 2016-10-26 8:19:57 PM
• 2016-10-26 8:33:36 PM
• user-removed
• Not applicable
• 292 Views
• 1 replies
• 0 likes
• Android
  Offline Access

Superuser Contribution My spotify app crashes when i try to log in on android phone

My spotify app crashes immediately when i try log in on android phone! i have allready tried to re-install atleast 10 times, it didn`t work. Then i tried to log in with my girlfriend`s account, and it worked, then i logged out and logged in with my o...

• romanwesley
• Newbie
• My spotify app crashes immediately when i try log in on android phone! i have allready tried to re-install atleast 10 times, it didn`t work. Then i tried to log in with my girlfriend`s account, and i...
• 2016-10-21 1:40:45 PM
• 2016-10-26 7:51:48 PM
• Anyk17
• Rising Star 3
• 203 Views
• 1 replies
• 0 likes

Superuser Contribution Spotify notification bar and lock screen controls don't skip songs

The lock screen and notification bar controls are there, but they don't work, I've tried skipping songs and it just doesn't do anything.

• Alan2kxl
• Newbie
• The lock screen and notification bar controls are there, but they don't work, I've tried skipping songs and it just doesn't do anything.
• 2016-10-21 12:29:35 PM
• 2016-10-26 7:09:55 PM
• Anyk17
• Rising Star 3
• 324 Views
• 1 replies
• 3 likes

Superuser Contribution PROBLEMA NO PREMIUM

Estou com um problema pois o meu app não atualizou para o premium, já reiniciei o celular, reiniciei o app, já desinstalei e mesmo assim continua com o mesmo problema. Inclusive verifiquei no cartão e foi debitado duas vezes. Podem me ajudar?

• carolinagracia8
• Newbie
• Estou com um problema pois o meu app não atualizou para o premium, já reiniciei o celular, reiniciei o app, já desinstalei e mesmo assim continua com o mesmo problema. Inclusive verifiquei no cartão ...
• 2016-10-17 3:42:02 PM
• 2016-10-26 7:05:03 PM
• Anyk17
• Rising Star 3
• 170 Views
• 1 replies
• 0 likes

Superuser Contribution Playlist

Inicie sesion despues de reiniciar mi celular de fabrica y al instalar la aplicacion ya no estan todas mis playlist y me dice que me cambie a premiun cuando ya lo hice! Que pasooo? Que hagooo??

• user-removed
• Visitor
• Inicie sesion despues de reiniciar mi celular de fabrica y al instalar la aplicacion ya no estan todas mis playlist y me dice que me cambie a premiun cuando ya lo hice! Que pasooo? Que hagooo??
• 2016-10-17 1:58:14 AM
• 2016-10-26 6:28:10 PM
• Anyk17
• Rising Star 3
• 176 Views
• 1 replies
• 0 likes

Superuser Contribution Problem with Settings in Android-App

Hello I have a problem with the import of songs on my smartphone, so I can use the Spotifyapp as a central player. We have a family account. When my wife logs in to the app, you have the menu item Importing My Music in Settings. I'll try to login wit...

• eka-de
• Newbie
• Hello I have a problem with the import of songs on my smartphone, so I can use the Spotifyapp as a central player. We have a family account. When my wife logs in to the app, you have the menu item Im...
• 2016-10-16 7:24:42 AM
• 2016-10-26 5:57:56 PM
• Anyk17
• Rising Star 3
• 562 Views
• 1 replies
• 0 likes

Spotify data usage

Recently Spotify started using I'd say 5x the mobile data than it used to. Before it would use maybe 200mb / month for how much I use it. Now it has used close to 600mb in about a week and a half.Using ver 6.3.0.882 w/ Samsung Galaxy 7 Edge

• Hydroxxx
• Casual Listener
• Recently Spotify started using I'd say 5x the mobile data than it used to. Before it would use maybe 200mb / month for how much I use it. Now it has used close to 600mb in about a week and a half. U...
• 2016-10-20 6:55:59 PM
• 2016-10-26 3:05:42 PM
• mgruber
• Regular
• 276 Views
• 2 replies
• 0 likes

import music android 5.1 and 6.1

My motorola moto x 2013 android 5.1, and samsung galaxy A5, does not have the option: Import your music

• R8drigo
• Casual Listener
• My motorola moto x 2013 android 5.1, and samsung galaxy A5, does not have the option: Import your music
• 2016-10-25 3:56:28 PM
• 2016-10-26 2:39:11 PM
• R8drigo
• Casual Listener
• 270 Views
• 2 replies
• 0 likes

Spotify Connect

Hola, Tengo premium he probado Spotify Connect y no me sale el icono ni en la APP ni en el reproductor web. He reinstalado y reiniciado como dice el apartado ayuda pero nada. Sigo sin tener el icono. ¿Alguien me ayuda?

• mariajesusbutro
• Newbie
• Hola,     Tengo premium he probado Spotify Connect y no me sale el icono ni en la APP ni en el reproductor web.  He reinstalado y reiniciado como dice el apartado ayuda pero nada. S...
• 2016-10-26 11:06:34 AM
• 155 Views
• 0 replies
• 0 likes

Song cuts out mid play only on one device

Hi, I made a playlist with some songs, they all downloaded OK, but there is one song that stops playing at the same minute, (but only on that device, on other devices the song doesn't cut) I have added more songs after that one and they don't cut. I ...

• SDSS
• Newbie
• Hi,  I made a playlist with some songs, they all downloaded OK, but there is one song that stops playing at the same minute, (but only on that device, on other devices the song doesn't cut) I h...
• 2016-10-25 11:51:45 PM
• 2016-10-26 8:02:32 AM
• kirashi
• Community Legend
• 660 Views
• 3 replies
• 2 likes

Unable to download

I'm unable to download playlist even though i have already switched on the "download using cellular". It keeps prompting me to go to settings and switch on the download using cellular. I never had this problem before. Tonight I got soooo pissed off b...

• t3tay13
• Casual Listener
• I'm unable to download playlist even though i have already switched on the "download using cellular". It keeps prompting me to go to settings and switch on the download using cellular. I never had th...
• 2016-10-25 8:50:32 PM
• 2016-10-26 5:22:21 AM
• ErickRGuetta
• Community Legend
• 353 Views
• 3 replies
• 0 likes

Spotify crashes and can't be launched

First, I clicked the portion to get into the controls section. Then it crashes the whole app. When I try to launch it again, it will crash.I tried reinstalling, the same matter happens. Sometimes I can't even reach the log in page.Even if I did not d...

• wehn_way
• Casual Listener
• First, I clicked the portion to get into the controls section. Then it crashes the whole app. When I try to launch it again, it will crash. I tried reinstalling, the same matter happens. Sometimes I...
• 2016-10-23 6:02:53 AM
• 2016-10-26 3:33:06 AM
• wehn_way
• Casual Listener
• 413 Views
• 3 replies
• 1 likes

Superuser Contribution Change plan

Yesterday I was trying to change the free plan by familiar plan, but during the process had a problem. The system crashed twice and I paid twice, but the familiar plan doesn't implemented. And I can not talk to anyone. If someone can help me, I will ...

• lopes0603
• Casual Listener
• Yesterday I was trying to change the free plan by familiar plan, but during the process had a problem. The system crashed twice and I paid twice, but  the familiar plan doesn't implemented....
• 2016-10-24 1:31:58 AM
• 2016-10-26 3:27:37 AM
• Sophia
• Roadie
• 231 Views
• 1 replies
• 0 likes

Superuser Contribution Sou premium e meu spotfy, não toca as músicas de maneira contínua.

• copquenf
• Newbie
• 2016-10-23 6:21:03 PM
• 2016-10-26 3:13:59 AM
• Sophia
• Roadie
• 267 Views
• 1 replies
• 0 likes

Superuser Contribution Can't register to spotify premium

I can't register my spotify, I already have enough load but the code isn't sending to my number. Please help.

• Pawwy_341
• Newbie
• I can't register my spotify, I already have enough load but the code isn't sending to my number. Please help.
• 2016-10-23 1:43:02 PM
• 2016-10-26 3:06:40 AM
• Sophia
• Roadie
• 341 Views
• 1 replies
• 0 likes

Superuser Contribution Heeeelp!

When i play music on my Samsung Galaxy s7 and quit the app, i dont have this box in my message board where you see the actual played song so i have to open the app everytime i want to change a song, i cant 'control' the app without open spotify. Got ...

• Charlene98
• Newbie
• When i play music on my Samsung Galaxy s7 and quit the app, i dont have this box in my message board where you see the actual played song so i have to open the app everytime i want to change a song, ...
• 2016-10-22 1:47:33 PM
• 2016-10-26 2:21:17 AM
• Sophia
• Roadie
• 203 Views
• 1 replies
• 0 likes

Not displaying on lock screen

With in the last week the Spotify icon is not showing on top of my phone banner by WiFi icon and it's not showing on my lock screen for music selection. I have rebooted, Uninstalled app and reinstall. No success. I have the LG G5. I have had Spotify ...

• Hurl80
• Newbie
• With in the last week the Spotify icon is not showing on top of my phone banner by WiFi icon and it's not showing on my lock screen for music selection. I have rebooted, Uninstalled app and reinstall...
• 2016-10-25 9:57:55 PM
• 2016-10-25 10:05:37 PM
• Joe
• Community Legend
• 294 Views
• 1 replies
• 0 likes