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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107457 Views

26 replies

3 likes

  • 107457 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217402 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217402 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571582 Views

79 replies

3 likes

  • 571582 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470819 Views

577 replies

40 likes

Account
Free
  • 470819 Views
  • 577 replies
  • 40 likes

Get rid of the 3,333 offline song limit

Yea i have 70gb free on my phone and I can't download more? Why this is ridiculous you are forcing me to use data and I can't gave all my music offline if I'm far from home. If spotify was not free with my cell plan I wouldn't pay

Newbie

Yea i have 70gb free on my phone and I can't download more? Why this is ridiculous you are forcing me to use data and I can't gave all my music offline if I'm far from home. If spotify was not free w...

coloyrs

Community Legend

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

This song is not available

Hello. I recently had an issue. I got a moto g smartphone with android jelly bean and, spotify premium family account pack. Every time I want to play some songs there's a message saying this song is not available. Also they are Highlited in Gray colo...

Newbie

Hello. I recently had an issue. I got a moto g smartphone with android jelly bean and, spotify premium family account pack. Every time I want to play some songs there's a message saying this song is ...

298 Views

0 replies

0 likes

  • 298 Views
  • 0 replies
  • 0 likes

Widget shows wrong song and app freezes on opening

Now as I have said many times, I use the Android app for one simple task. Playing downloaded playlists. Your app seems to have problems doing the basics. I see the little widget not showing the song that is actually playing. And then when I try to op...

Roadie

Now as I have said many times, I use the Android app for one simple task. Playing downloaded playlists.   Your app seems to have problems doing the basics.   I see the little widget not...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Spotify connect not working on android or PC, works flawlessly on iphone

Title.I have Denon AVR-X1000 amplifier for my home system. Wanted to stream music into it as I have done with other services before spotify. Spotify Connect is not working with my PC or Samsung Note4 towards the amplifier. -Between phone and pc it wo...

Casual Listener

Title. I have Denon AVR-X1000 amplifier for my home system. Wanted to stream music into it as I have done with other services before spotify.  Spotify Connect is not working with my PC or Samsu...

nathabit

Newbie

861 Views

4 replies

0 likes

  • 861 Views
  • 4 replies
  • 0 likes

New Phone Huawei H8 Honor premium, spotify freezes

Hey Spotify Community,I bought the Huawei H8 Honor. It has happened a few times now that the Spotify app freezes/doesn't react and breaks down. I would like to know if this is a problem of the Spotify app or indicating a problem with android or the p...

Newbie

Hey Spotify Community, I bought the Huawei H8 Honor. It has happened a few times now that the Spotify app freezes/doesn't react and breaks down. I would like to know if this is a problem of the Sp...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

Before i leave, is it just me or are Spotify broken.

I generally like Spotify. I'm been on several other music providers before, but there's a better feeling that Spotify are built around serving music, whereas for example Apple or Google play are just pushing whatever data they can.There's lots of thi...

Gig Goer

I generally like Spotify. I'm been on several other music providers before, but there's a better feeling that Spotify are built around serving music, whereas for example Apple or Google play are just...

507 Views

0 replies

1 likes

  • 507 Views
  • 0 replies
  • 1 likes

Spotify hardly works with any of my Chromecasts

Connection to Chromecast takes ages and once connected there are frequent audio drops until it completely stops. Seems to me a problem of spotify servers failing to provide the chromecast with a continuous stream. I have erased all data, removed the ...

Music Fan

Connection to Chromecast takes ages and once connected there are frequent audio drops until it completely stops. Seems to me a problem of spotify servers failing to provide the chromecast with a cont...

mote

Gig Goer

985 Views

3 replies

5 likes

  • 985 Views
  • 3 replies
  • 5 likes

Update issues

With the update I can't seem to find a place to access all my songs that I am following. Before the update it was as easy as going to my songs and it would ask me if I wanted to look at it by songs by albums by artist etcetera

Casual Listener

With the update I can't seem to find a place to access all my songs that I am following. Before the update it was as easy as going to my songs and it would ask me if I wanted to look at it by songs b...

Iyoseph35

Casual Listener

899 Views

6 replies

0 likes

  • 899 Views
  • 6 replies
  • 0 likes

I can't find all my downloaded songs

I can't search my songs anymore in just one list. After the last update, when I go to "Me", there's just Playlists, Suggested Mixes and Recently Played I like the last version where I can see all my songs and play them all in shuffle. But now I just ...

Newbie

I can't search my songs anymore in just one list. After the last update, when I go to "Me", there's just Playlists, Suggested Mixes and Recently Played 😞 I like the last version where I can see all ...

Joe

Community Legend

1725 Views

3 replies

1 likes

  • 1725 Views
  • 3 replies
  • 1 likes

Blocked a mixtape track accidentally

Hello, yesterday I accidentally blocked Crooked Spine by Cough from one of my mixtapes. The repeat button on the Android app was usually on that exact spot, which is not a good thing in my opinion.Can you tell me how to unblock it now?

Regular

Hello, yesterday I accidentally blocked Crooked Spine by Cough from one of my mixtapes. The repeat button on the Android app was usually on that exact spot, which is not a good thing in my opinion. ...

RS_potify

Newbie

487 Views

2 replies

0 likes

  • 487 Views
  • 2 replies
  • 0 likes

Solved!! Offline premium

I can't listen to my saved music offline. What's wrong?

Casual Listener

I can't listen to my saved music offline. What's wrong?

Lucyyy07

Casual Listener

671 Views

2 replies

0 likes

  • 671 Views
  • 2 replies
  • 0 likes

Music not showing

Hey guys, Ive been having problems with my Spotify on my Android and was wondering if I could get some help.When I go to my music none of my music that I've saved and offline downloaded shows up. All it does is show the artists that I've been followi...

Casual Listener

Hey guys, Ive been having problems with my Spotify on my Android and was wondering if I could get some help. When I go to my music none of my music that I've saved and offline downloaded shows up....

Drick95

Casual Listener

562 Views

2 replies

2 likes

  • 562 Views
  • 2 replies
  • 2 likes

Unable to share music through Spotify app

Whenever I go to share music on the Spotify app, instead of the standard Spotify pop up window with the "Send To..." and "Post To..." options I get the standard Android share window, where Spotify is not an option (see attached screenshot).This only ...

Casual Listener

Whenever I go to share music on the Spotify app, instead of the standard Spotify pop up window with the "Send To..." and "Post To..." options I get the standard Android share window, where Spotify is...

daturkel

Casual Listener

2967 Views

8 replies

0 likes

  • 2967 Views
  • 8 replies
  • 0 likes

Solved!! Song is FAST

I don't why, but some songs that I play is 2x faster than the original (the way it should sound). I noticed this after downloading them for offline. Anyone has any fix for this? Thanks!

Newbie

I don't why, but some songs that I play is 2x faster than the original (the way it should sound). I noticed this after downloading them for offline. Anyone has any fix for this? Thanks!

user-removed

Not applicable

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Log in issues.

My account kept logged out after i exit spotify. What can i do?

Visitor

My account kept logged out after i exit spotify. What can i do?

263 Views

0 replies

0 likes

  • 263 Views
  • 0 replies
  • 0 likes

Creating Playlists on my Android TV

I have a Android Smart TV and an Android cellphone. I can crate and manage playlists on the phone however these options are no available on my TV. I can select songs and they appear in My Music however there does not appear to be a way to crate a pla...

Regular

I have a Android Smart TV and an Android cellphone. I can crate and manage playlists on the phone however these options are no available on my TV. I can select songs and they appear in My Music howev...

1173 Views

0 replies

0 likes

  • 1173 Views
  • 0 replies
  • 0 likes

there is no option to change the location to save playlists

I don't have option in settings to change the location to download playlist offline. It's gone after last update. How to repair it ?Sorry for bad English

Newbie

I don't have option in settings to change the location to download playlist offline. It's gone after last update. How to repair it ? Sorry for bad English

Hubo

Community Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Syncing Local Files to Mobile

So after giving up Spotify 6 months ago due to the lack of diversity I decided to come back again when they offered some sort of promo. I used to be able to sync my local files to mobile with no issues as long as both my desktop Spotify and mobile Sp...

Casual Listener

So after giving up Spotify 6 months ago due to the lack of diversity I decided to come back again when they offered some sort of promo. I used to be able to sync my local files to mobile with no issu...

Joe

Community Legend

799 Views

1 replies

0 likes

local files
Local tracks
Mobile
  • 799 Views
  • 1 replies
  • 0 likes