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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27825 Views
  • 59 replies
  • 23 likes
  • 27825 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870399 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870399 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24744 Views
  • 3 replies
  • 0 likes
  • 24744 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problem with Settings in Android-App

Hello I have a problem with the import of songs on my smartphone, so I can use the Spotifyapp as a central player. We have a family account. When my wife logs in to the app, you have the menu item Importing My Music in Settings. I'll try to login wit...

  • Newbie
  • Hello I have a problem with the import of songs on my smartphone, so I can use the Spotifyapp as a central player. We have a family account. When my wife logs in to the app, you have the menu item Im...
  • Anyk17
  • Rising Star 3
  • 562 Views
  • 1 replies
  • 0 likes
  • 562 Views
  • 1 replies
  • 0 likes

Solved!! black display

Hi, After I click on the app the screen goes black for a few seconds and then it sends me back into menu. The app is running on my ram memory and it's working when I start listening through pc but i can't run the app on my phone. Other apps works fin...

  • Casual Listener
  • Hi,   After I click on the app the screen goes black for a few seconds and then it sends me back into menu. The app is running on my ram memory and it's working when I start listening thr...
  • AegoCwik
  • Casual Listener
  • 409 Views
  • 3 replies
  • 0 likes
  • 409 Views
  • 3 replies
  • 0 likes

Spotify data usage

Recently Spotify started using I'd say 5x the mobile data than it used to. Before it would use maybe 200mb / month for how much I use it. Now it has used close to 600mb in about a week and a half.Using ver 6.3.0.882 w/ Samsung Galaxy 7 Edge

  • Casual Listener
  • Recently Spotify started using I'd say 5x the mobile data than it used to. Before it would use maybe 200mb / month for how much I use it. Now it has used close to 600mb in about a week and a half. U...
  • mgruber
  • Regular
  • 276 Views
  • 2 replies
  • 0 likes
  • 276 Views
  • 2 replies
  • 0 likes

import music android 5.1 and 6.1

My motorola moto x 2013 android 5.1, and samsung galaxy A5, does not have the option: Import your music

  • Casual Listener
  • My motorola moto x 2013 android 5.1, and samsung galaxy A5, does not have the option: Import your music
  • R8drigo
  • Casual Listener
  • 270 Views
  • 2 replies
  • 0 likes
  • 270 Views
  • 2 replies
  • 0 likes

Spotify Connect

Hola, Tengo premium he probado Spotify Connect y no me sale el icono ni en la APP ni en el reproductor web. He reinstalado y reiniciado como dice el apartado ayuda pero nada. Sigo sin tener el icono. ¿Alguien me ayuda?

  • Newbie
  • Hola,     Tengo premium he probado Spotify Connect y no me sale el icono ni en la APP ni en el reproductor web.  He reinstalado y reiniciado como dice el apartado ayuda pero nada. S...
  • 155 Views
  • 0 replies
  • 0 likes
  • 155 Views
  • 0 replies
  • 0 likes

Song cuts out mid play only on one device

Hi, I made a playlist with some songs, they all downloaded OK, but there is one song that stops playing at the same minute, (but only on that device, on other devices the song doesn't cut) I have added more songs after that one and they don't cut. I ...

  • Newbie
  • Hi,  I made a playlist with some songs, they all downloaded OK, but there is one song that stops playing at the same minute, (but only on that device, on other devices the song doesn't cut) I h...
  • kirashi
  • Community Legend
  • 660 Views
  • 3 replies
  • 2 likes
  • 660 Views
  • 3 replies
  • 2 likes

Unable to download

I'm unable to download playlist even though i have already switched on the "download using cellular". It keeps prompting me to go to settings and switch on the download using cellular. I never had this problem before. Tonight I got soooo pissed off b...

  • Casual Listener
  • I'm unable to download playlist even though i have already switched on the "download using cellular". It keeps prompting me to go to settings and switch on the download using cellular. I never had th...
  • ErickRGuetta
  • Community Legend
  • 353 Views
  • 3 replies
  • 0 likes
  • 353 Views
  • 3 replies
  • 0 likes

Spotify crashes and can't be launched

First, I clicked the portion to get into the controls section. Then it crashes the whole app. When I try to launch it again, it will crash.I tried reinstalling, the same matter happens. Sometimes I can't even reach the log in page.Even if I did not d...

  • Casual Listener
  • First, I clicked the portion to get into the controls section. Then it crashes the whole app. When I try to launch it again, it will crash. I tried reinstalling, the same matter happens. Sometimes I...
  • wehn_way
  • Casual Listener
  • 413 Views
  • 3 replies
  • 1 likes
  • 413 Views
  • 3 replies
  • 1 likes

Superuser Contribution Change plan

Yesterday I was trying to change the free plan by familiar plan, but during the process had a problem. The system crashed twice and I paid twice, but the familiar plan doesn't implemented. And I can not talk to anyone. If someone can help me, I will ...

  • Casual Listener
  • Yesterday I was trying to change the free plan by familiar plan, but during the process had a problem. The system crashed twice and I paid twice, but  the familiar plan doesn't implemented....
  • Sophia
  • Roadie
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't register to spotify premium

I can't register my spotify, I already have enough load but the code isn't sending to my number. Please help.

  • Newbie
  • I can't register my spotify, I already have enough load but the code isn't sending to my number. Please help.
  • Sophia
  • Roadie
  • 341 Views
  • 1 replies
  • 0 likes
  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution Heeeelp!

When i play music on my Samsung Galaxy s7 and quit the app, i dont have this box in my message board where you see the actual played song so i have to open the app everytime i want to change a song, i cant 'control' the app without open spotify. Got ...

  • Newbie
  • When i play music on my Samsung Galaxy s7 and quit the app, i dont have this box in my message board where you see the actual played song so i have to open the app everytime i want to change a song, ...
  • Sophia
  • Roadie
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mi Iphone no reproduce archivos locales

Tengo un Iphone 5 y me es imposible escuchar música que he añadido desde mi portátil (Windows). No consigo ni escucharla ni sincronizarla ni descargarla (siempre me aparece "Esperando para descargar"), solo puedo escuchar y descargar aquellas que ya ...

  • Newbie
  • Tengo un Iphone 5 y me es imposible escuchar música que he añadido desde mi portátil (Windows). No consigo ni escucharla ni sincronizarla ni descargarla (siempre me aparece "Esperando para desca...
  • Sophia
  • Roadie
  • 1681 Views
  • 1 replies
  • 0 likes
  • 1681 Views
  • 1 replies
  • 0 likes

Not displaying on lock screen

With in the last week the Spotify icon is not showing on top of my phone banner by WiFi icon and it's not showing on my lock screen for music selection. I have rebooted, Uninstalled app and reinstall. No success. I have the LG G5. I have had Spotify ...

  • Newbie
  • With in the last week the Spotify icon is not showing on top of my phone banner by WiFi icon and it's not showing on my lock screen for music selection. I have rebooted, Uninstalled app and reinstall...
  • Joe
  • Community Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Songs Deleted And Missing From Playlists

Hi everyone..I've been a Spotify Premium listener for a little over 2 years and I'm currently accessing Spotify on an LG/Android/Smartphone device. Since the Discover Weekly feature began last year..I've been saving every Discover Weekly playlist tha...

  • Roadie
  • Hi everyone..I've been a Spotify Premium listener for a little over 2 years and I'm currently accessing Spotify on an LG/Android/Smartphone device. Since the Discover Weekly feature began last year.....
  • Joe
  • Community Legend
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Won't go offline

I have tried all their trouble shooting and nothing has worked. It won't go offline. I just bought family account and already want to cancel ugh

  • Casual Listener
  • I have tried all their trouble shooting and nothing has worked. It won't go offline. I just bought family account and already want to cancel ugh
  • ErickRGuetta
  • Community Legend
  • 347 Views
  • 5 replies
  • 0 likes
  • 347 Views
  • 5 replies
  • 0 likes

skipping tracks

I am having an issue skipping tracks when sync'ed to my car, via bluetooh in my 2015 Nissan Altima. I have a moto x pure edition running 6.3.0.882. I have tried deleting and re-sync'ing my device, but no luck.

  • Newbie
  • I am having an issue skipping tracks when sync'ed to my car, via bluetooh in my 2015 Nissan Altima. I have a moto x pure edition running 6.3.0.882.   I have tried deleting and re-sync'ing m...
  • 149 Views
  • 0 replies
  • 0 likes
  • 149 Views
  • 0 replies
  • 0 likes

Android App being super slow or unresponsive

I've had spotify for a while now and I have just moved it from my Z5 to my LG G5, it worked fine on my Z5 but on my LG, its horrible! It crashes when I skip songs, it lags when I pause, it's almost impossible for me to navigate through the app comfor...

  • Casual Listener
  • I've had spotify for a while now and I have just moved it from my Z5 to my LG G5, it worked fine on my Z5 but on my LG, its horrible! It crashes when I skip songs, it lags when I pause, it's almost i...
  • Coleyjf94
  • Casual Listener
  • 703 Views
  • 6 replies
  • 0 likes
  • 703 Views
  • 6 replies
  • 0 likes

LG G4 + Bluetooth speaker = "Unfortunately, Spotify Has Stopped"

Hello, My problem is when I connect my LG G4 phone with my Bluetooth Speaker to play Spotify.When the phone is idle for a while and I press play at the Bluetooth speaker, I receive the message: "Unfortunately, Spotify Has Stopped". I already cleared ...

  • Casual Listener
  • Hello,   My problem is when I connect my LG G4 phone with my Bluetooth Speaker to play Spotify. When the phone is idle for a while and I press play at the Bluetooth speaker, I receive the mes...
  • 205 Views
  • 0 replies
  • 0 likes
  • 205 Views
  • 0 replies
  • 0 likes

App becomes unusable shortly after start

Hallo Spotify community, I am experiencing an issue I have you can help me resolve. My problemI am using the Spotify app on both an Android phone and a tablet. To understand my problem, I will describe how I typically use it after I have started the ...

  • Newbie
  • Hallo Spotify community,   I am experiencing an issue I have you can help me resolve.   My problem I am using the Spotify app on both an Android phone and a tablet. To understand my pr...
  • 219 Views
  • 0 replies
  • 0 likes
  • 219 Views
  • 0 replies
  • 0 likes