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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375621 Views

541 replies

34 likes

Account
Free
  • 375621 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
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  • 7 likes

Rainbow Colored Album Artwork Distortion

Hi, how can I fix this? My album artwork for some songs are distorted with rainbow colored. Some are fine. All songs were downloaded for offline use.

Casual Listener

Hi, how can I fix this? My album artwork for some songs are distorted with rainbow colored. Some are fine. All songs were downloaded for offline use.

Kamran

Composer

516 Views

3 replies

0 likes

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  • 3 replies
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Settings not longer available after latest Spotify upgrade

After upgrading Spotify on my Android phone and tablet can not find Settings in the new menu. Does anyone else have the same issue ?Greg

Newbie

After upgrading Spotify on my Android phone and tablet can not find Settings in the new menu.  Does anyone else have the same issue ? Greg

Kamran

Composer

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Playlists disappeared

Hi,When I opened Spotify today all my playlists were gone and it showed me two playlists that I've never seen before. I still cab jump back in my playlists pn the home screen but I dont have them under 'playlists' but I can't follow them since I crea...

Casual Listener

Hi, When I opened Spotify today all my playlists were gone and it showed me two playlists that I've never seen before. I still cab jump back in my playlists pn the home screen but I dont have them u...

marmorkazze

Casual Listener

339 Views

2 replies

0 likes

  • 339 Views
  • 2 replies
  • 0 likes

Playing downloaded playlists, Spotify Premium still using lots of data

I have Premium Spotify, but Spotify is still using up a lot of data whilst I'm playing playlists in my car that I have downloaded to my phone at home over Wi-Fi. I am sometimes removing songs from the playlist when out and about. The setting on Spoti...

Casual Listener

I have Premium Spotify, but Spotify is still using up a lot of data whilst I'm playing playlists in my car that I have downloaded to my phone at home over Wi-Fi. I am sometimes removing songs from th...

dmin13

Casual Listener

372 Views

1 replies

1 likes

  • 372 Views
  • 1 replies
  • 1 likes

Premium for Family multiple listeners

Hi, I have a premium family account mainly shared with my wife. We both are logged in with independent credentials however when we both listen to music at the same time, the other person's music stops streaming. It's almost like we block each other. ...

Casual Listener

Hi, I have a premium family account mainly shared with my wife. We both are logged in with independent credentials however when we both listen to music at the same time, the other person's music stop...

dmin13

Casual Listener

801 Views

1 replies

0 likes

Mobile
  • 801 Views
  • 1 replies
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Lost my playlists

I loged into my account on my phone and all my playlists are gone. What can i do to get them back?

Newbie

I loged into my account on my phone and all my playlists are gone. What can i do to get them back?

236 Views

0 replies

0 likes

  • 236 Views
  • 0 replies
  • 0 likes

Domanda sulla coda

Salve, vorrei sapere perchè non si può gestire la coda a proprio piacimento...ad esempio se si preme play su un brano questo viene riprodotto cancellando e aggiungendo brani in automatico comè possibile?Mentre nei brani successivi non si può far null...

Regular

Salve, vorrei sapere perchè non si può gestire la coda a proprio piacimento...ad esempio se si preme play su un brano questo viene riprodotto cancellando e aggiungendo brani in automatico comè possib...

LINOSBAR

Newbie

10205 Views

6 replies

0 likes

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  • 6 replies
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Spotify Premium

Right now I'm using the Spotify Premium 7 Day Trial offer and although I really like Premium and am considering getting it, but it takes up over 13GB in music downloads! I'm wondering if I do decide not to get it and Spotify takes away my privileges,...

Newbie

Right now I'm using the Spotify Premium 7 Day Trial offer and although I really like Premium and am considering getting it, but it takes up over 13GB in music downloads! I'm wondering if I do decide ...

741 Views

0 replies

0 likes

  • 741 Views
  • 0 replies
  • 0 likes

Songs playlist access on Android Auto

Anyone know how to access your SONGS playlist on Android Auto? You can add songs to this playlist while driving with the (+) button, but I cannot locate this playlist in Android Auto. It's maddening, as I rarely create special playlists.

Casual Listener

Anyone know how to access your SONGS playlist on Android Auto? You can add songs to this playlist while driving with the (+) button, but I cannot locate this playlist in Android Auto. It's maddening,...

Stiz

Casual Listener

1437 Views

4 replies

2 likes

Android Auto Songs Playlist
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offline access on Android

Used to be able to access & play my playlist when offline . But recently not able to do so ...keep getting message "This song is not availble" Can someone pls help. Tried re-downloading etc but nothing seems to work .

Newbie

Used to be able to access & play my playlist when offline . But recently not able to do so ...keep getting message "This song is not availble"   Can someone pls help. Tried re-downloading ...

251 Views

0 replies

0 likes

  • 251 Views
  • 0 replies
  • 0 likes

Help aking a private playlist with Garth Brooks

I ripped a Cd with GarthBrooks on it, and I added it to my local files. when I made a playlist on my computer I was able to listen to the song, however when I try to listen on my phone it says that the song is not available, even after downloading th...

Newbie

I ripped a Cd with GarthBrooks on it, and I added it to my local files. when I made a playlist on my computer I was able to listen to the song, however when I try to listen on my phone it says that t...

433 Views

0 replies

0 likes

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Problema con mi premium

He pagado la promoción de 3 meses por nueve pesos hace 1 semana y ahora al meterme a la aplicación mi cuenta esta como si fuera la gratuita he hecho todo lo que dicen en solucion de problemas y eso literal no soluciono mi problema ocupo ayuda, debera...

Newbie

He pagado la promoción de 3 meses por nueve pesos hace 1 semana y ahora al meterme a la aplicación mi cuenta esta como si fuera la gratuita he hecho todo lo que dicen en solucion de problemas y eso l...

252 Views

0 replies

0 likes

  • 252 Views
  • 0 replies
  • 0 likes

"Create New Playlist" failing after last update

Ever since the last update, I am not able to create a Playlist as I have in the past which is going through the song options menu.Attached are two screenshots of the create dialog. As you can see in #2, after pressing on Create, the button dims but n...

Regular

Ever since the last update, I am not able to create a Playlist as I have in the past which is going through the song options menu. Attached are two screenshots of the create dialog. As you can see...

214 Views

0 replies

0 likes

  • 214 Views
  • 0 replies
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Solved!! sending music on android

hi, from few months i can't share music anymore by sending private messages to my followers on spotify. the sending option is working only on web player and if i try to share a song with spotify for android it suggests me to send by whatsapp. anyone ...

Casual Listener

hi, from few months i can't share music anymore by sending private messages to my followers on spotify. the sending option is working only on web player and if i try to share a song with spotify for ...

roko1

Regular

769 Views

3 replies

1 likes

  • 769 Views
  • 3 replies
  • 1 likes

Too many bugs

After I updated a couple of weeks ago, I had the bug that the singles don't appear in the artist's page in the Android app. I have to either look for them individually or add them from my laptop. When I scroll the phone menu the single/album cover ne...

Casual Listener

After I updated a couple of weeks ago, I had the bug that the singles don't appear in the artist's page in the Android app. I have to either look for them individually or add them from my laptop. Whe...

369 Views

0 replies

1 likes

  • 369 Views
  • 0 replies
  • 1 likes

Offline music removed

I'm from the UK but am working in Uganda for the next 6 months. As a result of this I'm very reliant on mobile data and have minimal access to wifi.I've had a disaster. I've logged out of facebook on my phone as it is very very data hungry. I reboote...

Newbie

I'm from the UK but am working in Uganda for the next 6 months. As a result of this I'm very reliant on mobile data and have minimal access to wifi. I've had a disaster. I've logged out of faceboo...

Joe

Community Legend

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
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Not possible to stream Spotify through USB Music Player Pro?

How and what URL to enter for Spotify when using USB Music Player Pro to stream digital output from Android (Samsung Galaxy Note 5) to Audioquest Dragonfly Red?

Newbie

How and what URL to enter for Spotify when using USB Music Player Pro to stream digital output from Android (Samsung Galaxy Note 5) to Audioquest Dragonfly Red?

492 Views

0 replies

0 likes

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Playlist

I am new to both android and spotify premium. I am trying to create a playlist and when I hit create it just stays as it is and then appears to be frozen but when I tap elsewhere it cancels the playlist being created even though it did nothing. I've ...

Newbie

I am new to both android and spotify premium. I am trying to create a playlist and when I hit create it just stays as it is and then appears to be frozen but when I tap elsewhere it cancels the playl...

Joe

Community Legend

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

Payment

I have bought Spotify Premium 0.99 TRY for 3 month. But in the second month, Spotify app warns me about my payment. But I already payed 0.99 TRY. How do I fix this?

Casual Listener

I have bought Spotify Premium 0.99 TRY for 3 month. But in the second month, Spotify app warns me about my payment. But I already payed 0.99 TRY. How do I fix this?

hakoroglu

Casual Listener

508 Views

4 replies

1 likes

  • 508 Views
  • 4 replies
  • 1 likes

Track Not Available Unless I Restart App

Running spotify premium on Android 7.1 on a Nexus 5X. Every time I open up the app after letting it sit for a while without playing music, I have to restart or it will say that every track is not availible. I can switch tracks while music is playing,...

Regular

Running spotify premium on Android 7.1 on a Nexus 5X. Every time I open up the app after letting it sit for a while without playing music, I have to restart or it will say that every track is not ava...

vanishrap1

Newbie

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes