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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386705 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8030 Views

0 replies

7 likes

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Solved!! Text to speech does not work when Spotify is playing music through hedsets

Text to speech does not work when Spotify is playing music and any type of speaker or headset is attached, cord based or Bluetooth No issues when the sound goes through phone speakers. Tried with a Plantronics BT headset, a Bose mini soundlink (BT al...

Casual Listener

Text to speech does not work when Spotify is playing music and any type of speaker or headset is attached, cord based or Bluetooth     No issues when the sound goes through pho...

mattisvensson

Regular

2342 Views

2 replies

0 likes

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Warum ist es nicht geworden?

Die haben von meinem guthaben automatisch 10€ abgezogen. Aber es wurde nicht verlängert! Und meine 10€ guthaben ist auch nicht da

Newbie

Die haben von meinem guthaben automatisch 10€ abgezogen. Aber es wurde nicht verlängert! Und meine 10€ guthaben ist auch nicht da

330 Views

0 replies

0 likes

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galaxy s6, music greyed out

On my galaxy s6 all of my music is greyed out. The only think that works is the radio but my music isn't greyed out on my computer. I also tried deleting my spotify then redownloading it and the music was still greyed out.

Newbie

On my galaxy s6 all of my music is greyed out. The only think that works is the radio but my music isn't greyed out on my computer. I also tried deleting my spotify then redownloading it and the musi...

245 Views

0 replies

0 likes

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Mini player locked at bottom of app screen

Just recently the player changed appearance and the mini player is locked at the bottom off the app screen. When I tap it it open to full screen like it used to.How do I get rid of this?

Newbie

Just recently the player changed appearance and the mini player is locked at the bottom off the app screen. When I tap it it open to full screen like it used to. How do I get rid of this?

334 Views

0 replies

0 likes

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Rainbow Colored Album Artwork Distortion

Hi, how can I fix this? My album artwork for some songs are distorted with rainbow colored. Some are fine. All songs were downloaded for offline use.

Casual Listener

Hi, how can I fix this? My album artwork for some songs are distorted with rainbow colored. Some are fine. All songs were downloaded for offline use.

Kamran

Composer

537 Views

3 replies

0 likes

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  • 3 replies
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Settings not longer available after latest Spotify upgrade

After upgrading Spotify on my Android phone and tablet can not find Settings in the new menu. Does anyone else have the same issue ?Greg

Newbie

After upgrading Spotify on my Android phone and tablet can not find Settings in the new menu.  Does anyone else have the same issue ? Greg

Kamran

Composer

444 Views

1 replies

0 likes

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  • 1 replies
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Playlists disappeared

Hi,When I opened Spotify today all my playlists were gone and it showed me two playlists that I've never seen before. I still cab jump back in my playlists pn the home screen but I dont have them under 'playlists' but I can't follow them since I crea...

Casual Listener

Hi, When I opened Spotify today all my playlists were gone and it showed me two playlists that I've never seen before. I still cab jump back in my playlists pn the home screen but I dont have them u...

marmorkazze

Casual Listener

353 Views

2 replies

0 likes

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Playing downloaded playlists, Spotify Premium still using lots of data

I have Premium Spotify, but Spotify is still using up a lot of data whilst I'm playing playlists in my car that I have downloaded to my phone at home over Wi-Fi. I am sometimes removing songs from the playlist when out and about. The setting on Spoti...

Casual Listener

I have Premium Spotify, but Spotify is still using up a lot of data whilst I'm playing playlists in my car that I have downloaded to my phone at home over Wi-Fi. I am sometimes removing songs from th...

dmin13

Casual Listener

394 Views

1 replies

1 likes

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  • 1 replies
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Premium for Family multiple listeners

Hi, I have a premium family account mainly shared with my wife. We both are logged in with independent credentials however when we both listen to music at the same time, the other person's music stops streaming. It's almost like we block each other. ...

Casual Listener

Hi, I have a premium family account mainly shared with my wife. We both are logged in with independent credentials however when we both listen to music at the same time, the other person's music stop...

dmin13

Casual Listener

814 Views

1 replies

0 likes

Mobile
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Lost my playlists

I loged into my account on my phone and all my playlists are gone. What can i do to get them back?

Newbie

I loged into my account on my phone and all my playlists are gone. What can i do to get them back?

237 Views

0 replies

0 likes

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Domanda sulla coda

Salve, vorrei sapere perchè non si può gestire la coda a proprio piacimento...ad esempio se si preme play su un brano questo viene riprodotto cancellando e aggiungendo brani in automatico comè possibile?Mentre nei brani successivi non si può far null...

Regular

Salve, vorrei sapere perchè non si può gestire la coda a proprio piacimento...ad esempio se si preme play su un brano questo viene riprodotto cancellando e aggiungendo brani in automatico comè possib...

LINOSBAR

Newbie

10304 Views

6 replies

0 likes

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Spotify Premium

Right now I'm using the Spotify Premium 7 Day Trial offer and although I really like Premium and am considering getting it, but it takes up over 13GB in music downloads! I'm wondering if I do decide not to get it and Spotify takes away my privileges,...

Newbie

Right now I'm using the Spotify Premium 7 Day Trial offer and although I really like Premium and am considering getting it, but it takes up over 13GB in music downloads! I'm wondering if I do decide ...

751 Views

0 replies

0 likes

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Songs playlist access on Android Auto

Anyone know how to access your SONGS playlist on Android Auto? You can add songs to this playlist while driving with the (+) button, but I cannot locate this playlist in Android Auto. It's maddening, as I rarely create special playlists.

Casual Listener

Anyone know how to access your SONGS playlist on Android Auto? You can add songs to this playlist while driving with the (+) button, but I cannot locate this playlist in Android Auto. It's maddening,...

Stiz

Casual Listener

1466 Views

4 replies

2 likes

Android Auto Songs Playlist
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offline access on Android

Used to be able to access & play my playlist when offline . But recently not able to do so ...keep getting message "This song is not availble" Can someone pls help. Tried re-downloading etc but nothing seems to work .

Newbie

Used to be able to access & play my playlist when offline . But recently not able to do so ...keep getting message "This song is not availble"   Can someone pls help. Tried re-downloading ...

252 Views

0 replies

0 likes

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Help aking a private playlist with Garth Brooks

I ripped a Cd with GarthBrooks on it, and I added it to my local files. when I made a playlist on my computer I was able to listen to the song, however when I try to listen on my phone it says that the song is not available, even after downloading th...

Newbie

I ripped a Cd with GarthBrooks on it, and I added it to my local files. when I made a playlist on my computer I was able to listen to the song, however when I try to listen on my phone it says that t...

447 Views

0 replies

0 likes

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Problema con mi premium

He pagado la promoción de 3 meses por nueve pesos hace 1 semana y ahora al meterme a la aplicación mi cuenta esta como si fuera la gratuita he hecho todo lo que dicen en solucion de problemas y eso literal no soluciono mi problema ocupo ayuda, debera...

Newbie

He pagado la promoción de 3 meses por nueve pesos hace 1 semana y ahora al meterme a la aplicación mi cuenta esta como si fuera la gratuita he hecho todo lo que dicen en solucion de problemas y eso l...

260 Views

0 replies

0 likes

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"Create New Playlist" failing after last update

Ever since the last update, I am not able to create a Playlist as I have in the past which is going through the song options menu.Attached are two screenshots of the create dialog. As you can see in #2, after pressing on Create, the button dims but n...

Regular

Ever since the last update, I am not able to create a Playlist as I have in the past which is going through the song options menu. Attached are two screenshots of the create dialog. As you can see...

218 Views

0 replies

0 likes

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Solved!! sending music on android

hi, from few months i can't share music anymore by sending private messages to my followers on spotify. the sending option is working only on web player and if i try to share a song with spotify for android it suggests me to send by whatsapp. anyone ...

Casual Listener

hi, from few months i can't share music anymore by sending private messages to my followers on spotify. the sending option is working only on web player and if i try to share a song with spotify for ...

roko1

Regular

779 Views

3 replies

1 likes

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Too many bugs

After I updated a couple of weeks ago, I had the bug that the singles don't appear in the artist's page in the Android app. I have to either look for them individually or add them from my laptop. When I scroll the phone menu the single/album cover ne...

Casual Listener

After I updated a couple of weeks ago, I had the bug that the singles don't appear in the artist's page in the Android app. I have to either look for them individually or add them from my laptop. Whe...

377 Views

0 replies

1 likes

  • 377 Views
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  • 1 likes