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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118758 Views

27 replies

4 likes

  • 118758 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239526 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239526 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600383 Views

79 replies

3 likes

  • 600383 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492878 Views

581 replies

42 likes

Account
Free
  • 492878 Views
  • 581 replies
  • 42 likes

Solved!! Library disappeared

I just found that my library module has disappeared from the spotify app. In its place is a 'ME' module that wasn't there, but does not provide the function of being able to view and play songs I've downloaded in the past.I've tried clearing the cach...

Casual Listener

I just found that my library module has disappeared from the spotify app. In its place is a 'ME' module that wasn't there, but does not provide the function of being able to view and play songs I've ...

RZ5HFD

Newbie

2798 Views

4 replies

1 likes

  • 2798 Views
  • 4 replies
  • 1 likes

says I have no connection but I'm on 4G

I was playing music when it suddenly stops and tells me I have no data connection. But on my phone it's 4G and I can do everything besides listen to music.I logged out, restarted the phone and logged in again. It works for about one song then it's th...

Newbie

I was playing music when it suddenly stops and tells me I have no data connection. But on my phone it's 4G and I can do everything besides listen to music. I logged out, restarted the phone and lo...

Jojocranedavies

Casual Listener

1714 Views

4 replies

1 likes

no data connection
streaming quality
  • 1714 Views
  • 4 replies
  • 1 likes

I cant download my songs from my computer to my phone

I can't download my songs from my computer to my phone.Can anyone help me?

Casual Listener

I can't download my songs from my computer to my phone. Can anyone help me?

VTO

Casual Listener

740 Views

6 replies

0 likes

  • 740 Views
  • 6 replies
  • 0 likes

Playlist sorting

Hi, Using spotify on my pc it works fine & if I add new songs to my list they sync in order if I filter by song or artist & are then in alphabetical order. But if I then go to use spotiify with the same playlist on my phone the newly added songs sit ...

Regular

Hi, Using spotify on my pc it works fine & if I add new songs to my list they sync in order if I filter by song or artist & are then in alphabetical order. But if I then go to use spotiify wi...

Joe

Community Legend

1366 Views

9 replies

0 likes

  • 1366 Views
  • 9 replies
  • 0 likes

Spotify Connect - Same Network - Multiple Accounts

HeyToday I got an error message max download accounts reached. 3 accounts max.I just use 1 account for downloading. I just formatted my phone which used also this spotify account. Can I Remove it somehow? Why didn't it go automatically?Joris

Casual Listener

Hey Today I got an error message max download accounts reached. 3 accounts max. I just use 1 account for downloading. I just formatted my phone which used also this spotify account. Can I Remov...

Joe

Community Legend

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Yeni versiyon donuyor 7.1.0.1025 armv7

Son versiyon kullaniyorum.Sürekli donuyor.Kilitleniyor. Ama müzik çalmaya devam ediyor.Büyük bir sıkıntı.Çok sinir edici bir durum.

Newbie

Son versiyon kullaniyorum. Sürekli donuyor. Kilitleniyor. Ama müzik çalmaya devam ediyor. Büyük bir sıkıntı. Çok sinir edici bir durum.

440 Views

0 replies

1 likes

  • 440 Views
  • 0 replies
  • 1 likes

Your library menu option disappeared

I am using version 7.1.0.1025 armV7, Android 7.1.1 on a Google pixel xl and more cannot find the option to access my library. I also do not have an option to save albums anymore. Screen shots have been attached.Any help is much appreciated!

Regular

I am using version 7.1.0.1025 armV7, Android 7.1.1 on a Google pixel xl and more cannot find the option to access my library. I also do not have an option to save albums anymore. Screen shots have be...

Maxim

Spotify Star

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

keeps buffering

I have a HTC One M8 and Spotify just does what ever it wants to....it keeps buffering and now i cant even stop the music. so it is randomly playing for about 2 seconds then nothing for 10 seconds....Ive tried reinstalling the app three times.....Help...

Newbie

I have a HTC One M8 and Spotify just does what ever it wants to.... it keeps buffering and now i cant even stop the music.  so it is randomly playing for about 2 seconds then nothing for 10 sec...

geirhong

Roadie

1017 Views

3 replies

1 likes

  • 1017 Views
  • 3 replies
  • 1 likes

Spotify causes my Galaxy S7 to crash almost daily.

Like the subject says, Spotify causes my phone to crash several times a week. I believe it's Spotify because it will be the only app running and my phone will crash. At first I thought it was my phone, so I took it in and exchanged it for a new one o...

Visitor

Like the subject says, Spotify causes my phone to crash several times a week. I believe it's Spotify because it will be the only app running and my phone will crash. At first I thought it was my phon...

275 Views

0 replies

0 likes

  • 275 Views
  • 0 replies
  • 0 likes

Downloaded songs keep "undownloading"

Phone model: Sony Xperia Z3, Android Lollipop ver. 5.0.2I have a premium account and downloading songs have been convenient for me especially when I'm on holiday vacation or taking the subway. But lately, all of my saved songs would spontaneous "undo...

Newbie

Phone model: Sony Xperia Z3, Android Lollipop ver. 5.0.2 I have a premium account and downloading songs have been convenient for me especially when I'm on holiday vacation or taking the subway. Bu...

442 Views

0 replies

2 likes

  • 442 Views
  • 0 replies
  • 2 likes

Spotify Stops Playing After Each Track

I have looked here already and none of the solutions I've found have worked. I logged out and logged back in, then I followed the steps for a clean install and neither have worked. Thanks in advance for any and all help.

Newbie

I have looked here already and none of the solutions I've found have worked.   I logged out and logged back in, then I followed the steps for a clean install and neither have worked.  Thank...

Joe

Community Legend

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Latest Android update changes menu to iOS style

Why have they done this? Material design uses the three-line 'drawer' menu that slides in from the left. This style is consistent throughout the majority of Android apps now. Why have Spotify suddenly changed it to a bottom menu like iOS? Annoying.

Music Fan

Why have they done this? Material design uses the three-line 'drawer' menu that slides in from the left. This style is consistent throughout the majority of Android apps now. Why have Spotify suddenl...

MrPile

Casual Listener

8899 Views

47 replies

26 likes

  • 8899 Views
  • 47 replies
  • 26 likes

Random Songs

When I click the first music of the spotify music list I used to expect the second song would play as soon as the first song finishes, but what really happens is that the next song is a random song of the list. How do I change this settings?

Newbie

When I click the first music of the spotify music list I used to expect the second song would play as soon as the first song finishes, but what really happens is that the next song is a random song o...

MartinStoichkov

Community Legend

683 Views

1 replies

0 likes

  • 683 Views
  • 1 replies
  • 0 likes

Application Performance

The Spotify app on Android has been really slow and laggy since the last Android software update, just thought I would let you know. If y'all could just work on speeding up the performance that would be awesome.

Casual Listener

The Spotify app on Android has been really slow and laggy since the last Android software update, just thought I would let you know. If y'all could just work on speeding up the performance that would...

aen32

Newbie

1358 Views

4 replies

1 likes

  • 1358 Views
  • 4 replies
  • 1 likes

When i press play, it automatically stops

Hi. Yesterday i went to play some music on my tablet (samsung galaxy tab A) with the app and when i press the play button, it automatically stops. I've tried to log out of my account and then log in again, and also i've deleted the full app and then ...

Newbie

Hi. Yesterday i went to play some music on my tablet (samsung galaxy tab A) with the app and when i press the play button, it automatically stops. I've tried to log out of my account and then log in ...

MartinStoichkov

Community Legend

767 Views

1 replies

0 likes

  • 767 Views
  • 1 replies
  • 0 likes

[Android][Playlists] Problem with offline mode in huawei p9 device

When i have downloaded some of my own playlist usable in offline mode, for some reason 30% of songs cant be playd. It just gets stuck in the song at 00:00 and when you go few songs forward some songs start playing. When i go online and listen to song...

Newbie

When i have downloaded some of my own playlist usable in offline mode, for some reason 30% of songs cant be playd. It just gets stuck in the song at 00:00 and when you go few songs forward some songs...

582 Views

0 replies

0 likes

Android
Playlists
  • 582 Views
  • 0 replies
  • 0 likes

Saved music missing

Using a samsung j5 2016 full standard...Having problems finding saved and downloaded music under "songs" yet am able to see and play them if they are in playlists.. i wish not to create one huge playlist just to include ALL my downloaded and saved mu...

Newbie

Using a samsung j5 2016 full standard... Having problems finding saved and downloaded music under "songs" yet am able to see and play them if they are in playlists.. i wish not to create one huge ...

miaeruiz

Casual Listener

674 Views

2 replies

0 likes

  • 674 Views
  • 2 replies
  • 0 likes

Where has equaluser gone?

Equaluser has disappeared off my Samsung phone . Help

Casual Listener

Equaluser has disappeared off my Samsung phone . Help

292 Views

0 replies

0 likes

  • 292 Views
  • 0 replies
  • 0 likes

S7 got hot and drained battery FAST

Using Spotify yesterday my phone was hot and drained the battery in about 4 hours. It was connected to my Bluetooth speaker. I tried to go into the app and the screen stayed black but the music never stopped playing. I tried to close the app and whil...

Regular

Using Spotify yesterday my phone was hot and drained the battery in about 4 hours. It was connected to my Bluetooth speaker. I tried to go into the app and the screen stayed black but the music never...

Ssyd

Regular

895 Views

4 replies

0 likes

  • 895 Views
  • 4 replies
  • 0 likes