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Problem with engaging in any track or album

Problem with engaging in any track or album

It is a bit of time that I can not use the play on any of the individual songs or the album, I can just click on "shuffle" and I have to wait for the song I want, but often I go out songs or artists that I do not try. How can I fix?
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If you are a free user, that's the way it should work on mobile as described here.

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