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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • nisafitri
  • Casual Listener
  • 29749 Views
  • 60 replies
  • 24 likes
  • 29749 Views
  • 60 replies
  • 24 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 871314 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 871314 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24930 Views
  • 3 replies
  • 0 likes
  • 24930 Views
  • 3 replies
  • 0 likes

Up Next Bug

Whenever I add songs to the up next list it shows multiple copies of the same song when I only added it once. It also won't let me remove any songs from up next

  • Newbie
  • Whenever I add songs to the up next list it shows multiple copies of the same song when I only added it once. It also won't let me remove any songs from up next
  • 136 Views
  • 0 replies
  • 0 likes
  • 136 Views
  • 0 replies
  • 0 likes

Superuser Contribution Podcast problem Android

Hi, when i want to play podcast in Spotify app on my android phone, it doesnt play none of them. I see podcast menu and many podcasts ,click them but still no streaming or no response. Android version 4.2.2 spotify 7.5.0.1076.armV7 from Turkey.

  • Casual Listener
  • Hi, when i want to play podcast in Spotify app on my android phone, it doesnt play none of them. I see podcast menu and many podcasts ,click them but still no streaming or no response. Android versio...
  • Barinbin57
  • Casual Listener
  • 1275 Views
  • 3 replies
  • 0 likes
  • 1275 Views
  • 3 replies
  • 0 likes

LIVE STREAM/ DOWNLOADED MUSIC SKIPPING STUTTERING DURING PLAYBACK

Phone: Galaxy S6 Edge+Playback method: Aux cord in vehicleVehicle: 06 Lexus IS250Android Version: 6.0.1 Recently updated to premium service and downloaded some albums for offline playback. Not long after I've been having issues playing back any music...

  • Music Fan
  • Phone: Galaxy S6 Edge+ Playback method: Aux cord in vehicle Vehicle: 06 Lexus IS250 Android Version: 6.0.1   Recently updated to premium service and downloaded some albums for offline playb...
  • tiggaknock
  • Music Fan
  • 498 Views
  • 1 replies
  • 0 likes
  • Playback issue
    skipping
    stuttering
  • 498 Views
  • 1 replies
  • 0 likes

Offline tracks, gone (again)

All my downloaded tracks on the android app are gone, after I've seen some songs become unavailable offline, then got to relogin because the app crashed. All playlists and artists set to "offline" become not offline, without my permission. The storag...

  • Newbie
  • All my downloaded tracks on the android app are gone, after I've seen some songs become unavailable offline, then got to relogin because the app crashed. All playlists and artists set to "offline" be...
  • 175 Views
  • 0 replies
  • 0 likes
  • 175 Views
  • 0 replies
  • 0 likes

Losing all my offline music after starting spotify again

Spotify: Version 7.5.0.1076 armV7Phone: Samsung GT-I9100 Android 4.1.2Changed my password.After minor problems with Spotify I downloaded the new version 7.5.0Now: I have to log in every time when I start Spotify, again and again.But then my offline m...

  • Newbie
  • Spotify: Version 7.5.0.1076 armV7 Phone: Samsung GT-I9100 Android 4.1.2 Changed my password. After minor problems with Spotify I downloaded the new version 7.5.0 Now: I have to log in every tim...
  • 146 Views
  • 0 replies
  • 0 likes
  • 146 Views
  • 0 replies
  • 0 likes

Amazon Fire TV App Installing in French

I switched my account on my FireTV from a US address to my Canadian one... and now my Spotify app is installing in French. I am all about bilingualism but I can't speak french so this needs to change (please and thank you...)

  • Casual Listener
  • I switched my account on my FireTV from a US address to my Canadian one... and now my Spotify app is installing in French. I am all about bilingualism but I can't speak french so this needs to c...
  • shaneosan
  • Casual Listener
  • 3257 Views
  • 2 replies
  • 0 likes
  • 3257 Views
  • 2 replies
  • 0 likes

Saved ,microsd

Minhas musicas estavam gravadas no MicroSD, mas eu o retirei para ver o conteudo de outro cartao e quando voltei as musicas baixadas na estavam mai la. Eu vou ter que baixa-las todas de novo? My songs were recorded on the MicroSD, but I took it out t...

  • Newbie
  • Minhas musicas estavam gravadas no MicroSD, mas eu o retirei para ver o conteudo de outro cartao e quando voltei as musicas baixadas na estavam mai la. Eu vou ter que baixa-las todas de novo?  ...
  • 132 Views
  • 0 replies
  • 0 likes
  • 132 Views
  • 0 replies
  • 0 likes

No Library on Galaxy s7 edge

Hello there, After downloading spotify on my s7 edge there is no option to either save a song for offline play on my phone, nor is there a section where I can choose from "artist. Song. album" etc. Additionally, my desktop app only has 4 artists save...

  • Visitor
  • Hello there,   After downloading spotify on my s7 edge there is no option to either save a song for offline play on my phone, nor is there a section where I can choose from "artist. Song. albu...
  • cmx152
  • Casual Listener
  • 588 Views
  • 3 replies
  • 0 likes
  • 588 Views
  • 3 replies
  • 0 likes

Help!

I had to uninstall my spotify app and reinstall it. Ive logged back in and lost all my playlists and gone back to free instead of premium. Will I still be charged for the premium? How do I get my playlists back?

  • Newbie
  • I had to uninstall my spotify app and reinstall it. Ive logged back in and lost all my playlists and gone back to free instead of premium. Will I still be charged for the premium? How do I get my pla...
  • Maxim
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot download thru cellular data

Hi.I'd like to download a full playlist using my mobile data, but I can't seem to. I've already switched on to allow dowloading using data but whenever I get back to download playlist it displays the same error. Can somebody help? Thanks.

  • Casual Listener
  • Hi. I'd like to download a full playlist using my mobile data, but I can't seem to. I've already switched on to allow dowloading using data but whenever I get back to download playlist it displays...
  • mrkaczor
  • Casual Listener
  • 394 Views
  • 3 replies
  • 1 likes
  • 394 Views
  • 3 replies
  • 1 likes

Every time my phone gets a notification, the music stops playing and i have to restart my phone

This is **bleep**ing pissing me off i didn't pay money for this **bleep**ing bull**bleep**. every thing else works fine except this **bleep**ing piece of **bleep** app

  • Newbie
  •  This is **bleep**ing pissing me off i didn't pay money for this **bleep**ing bull**bleep**. every thing else works fine except this **bleep**ing piece of **bleep** app
  • 289 Views
  • 0 replies
  • 0 likes
  • 289 Views
  • 0 replies
  • 0 likes

Cant play a specific song

I cant play a specific Song on my android device (Samsung S5 neo) and cant find also on my Computer. I can see the cover but it doesnt play the song also while being online. I can click on download or on the song nothing happens.

  • Newbie
  • I cant play a specific Song on my android device (Samsung S5 neo) and cant find also on my Computer. I can see the cover but it doesnt play the song also while being online. I can click on download o...
  • droppedtothesky
  • Casual Listener
  • 342 Views
  • 2 replies
  • 0 likes
  • 342 Views
  • 2 replies
  • 0 likes

Musica descargada

porqué se detiene mi música descargada a mitad de canción, alguien sabe??

  • Newbie
  • porqué se detiene mi música descargada a mitad de canción, alguien sabe??
  • 222 Views
  • 0 replies
  • 0 likes
  • 222 Views
  • 0 replies
  • 0 likes

Spotify re-downloading saved songs!

Deleted the cache and saved date a few days ago to get spotify saved on to my sd card. Been working fine until today. I went on to spotify and found myself logged out. When I logged in again it started redownloading all the songs I had already downlo...

  • Casual Listener
  • Deleted the cache and saved date a few days ago to get spotify saved on to my sd card. Been working fine until today. I went on to spotify and found myself logged out. When I logged in again it start...
  • aureop
  • Newbie
  • 977 Views
  • 6 replies
  • 2 likes
  • 977 Views
  • 6 replies
  • 2 likes

Problema

Salve, volevo chiedere come si facesse a disattivare il periodo di prova di 7 giorni che ho attivato accidentalmente.Grazie. Vi chiedo per favore di rispondermi il prima possibile.

  • Newbie
  • Salve, volevo chiedere come si facesse a disattivare il periodo di prova di 7 giorni che ho attivato accidentalmente. Grazie. Vi chiedo per favore di rispondermi il prima possibile.
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Certain songs not playing correctly on Android

Hello, For a few months now some of my favorite songs have not been playing correctly on my Galaxy S7 Edge. 'Alright' by Kendrick Lamar plays part of another song on the album, and '2 Phones' by Kevin Gates plays the chorus of 'Really Really' before ...

  • Newbie
  • Hello,   For a few months now some of my favorite songs have not been playing correctly on my Galaxy S7 Edge. 'Alright' by Kendrick Lamar plays part of another song on the album, and '2 Phones...
  • Joe
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Songs keep skipping [Android]

Something has been going on with my Spotify player recently. As the title states, my songs keep getting skipped. I started playing some music and the player keeps skipping songs and pausing and unpausing the music at random. Sometimes it'll continuou...

  • Casual Listener
  • Something has been going on with my Spotify player recently. As the title states, my songs keep getting skipped. I started playing some music and the player keeps skipping songs and pausing and unpau...
  • xalmia
  • Casual Listener
  • 693 Views
  • 1 replies
  • 0 likes
  • 693 Views
  • 1 replies
  • 0 likes

How to delete Artist Radio?

Hi, how can i delete "Nina Hagen" (see attached file)?

  • Casual Listener
  • Hi,   how can i delete "Nina Hagen" (see attached file)?
  • MartinStoichkov
  • Community Legend
  • 1617 Views
  • 3 replies
  • 0 likes
  • 1617 Views
  • 3 replies
  • 0 likes

Shuffle all My Music Songs on Android Auto

Hello,Is there a way to shuffle all songs in my library on android auto? The work around I do is to add all of my songs to a playlist and shuffle that, but every time I add more music to my library I have to update the playlist via the desktop app. T...

  • Casual Listener
  • Hello, Is there a way to shuffle all songs in my library on android auto? The work around I do is to add all of my songs to a playlist and shuffle that, but every time I add more music to my library...
  • Tonyconman
  • Newbie
  • 1145 Views
  • 1 replies
  • 3 likes
  • 1145 Views
  • 1 replies
  • 3 likes