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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118931 Views

27 replies

4 likes

  • 118931 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239945 Views

153 replies

11 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600921 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493246 Views

581 replies

42 likes

Account
Free
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Re: Options Menu Not doing anything

Hi, I have the same problem, but do not have any blue light filter activated, do you happen to have any other solution?

Newbie

Hi, I have the same problem, but do not have any blue light filter activated, do you happen to have any other solution?

Joe

Community Legend

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
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Solved!! Saved songs

A huge portion of the songs I saved have disappeared from my account completely, overnight. Has this happened to anyone? Is there a way to recover them?

Casual Listener

A huge portion of the songs I saved have disappeared from my account completely, overnight. Has this happened to anyone? Is there a way to recover them?

feelikeastrangr

Community Legend

985 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Songs available on your phone but not on desktop

Hi, There is a song I really like and I listen to it all the time, but strangely it's not available on the desktop Spotify I use. I've tried playing the song through my phone on the desktop with the option to connect your device but it just shows an ...

Newbie

Hi,   There is a song I really like and I listen to it all the time, but strangely it's not available on the desktop Spotify I use. I've tried playing the song through my phone on the desktop ...

462 Views

0 replies

0 likes

  • 462 Views
  • 0 replies
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Solved!! MP3s

Hey, I was wondering with a samsung where you can download mp3s if there is a way to import mp3s directly to spotify. I already know how to do it with desktop, this would just be a bit more convenient for me. thanks.

Newbie

Hey, I was wondering with a samsung where you can download mp3s if there is a way to import mp3s directly to spotify. I already know how to do it with desktop, this would just be a bit more convenien...

Hubo

Community Legend

662 Views

1 replies

0 likes

  • 662 Views
  • 1 replies
  • 0 likes

"All Songs" option disappeared

Why has the option of playing all songs disappeared when I call up my playlists? Now I have to go through each album and do not have the choice of listening to all my music randomly. This has happened on my PC (Windows) and my android phone (Sony) bu...

Newbie

Why has the option of playing all songs disappeared when I call up my playlists? Now I have to go through each album and do not have the choice of listening to all my music randomly. This has happene...

MartinStoichkov

Community Legend

785 Views

1 replies

3 likes

  • 785 Views
  • 1 replies
  • 3 likes

Solved!! Spotify lowers my musics sound automatically

o maximize the sound but spotify makes it lower and i cant fix this issue. How can i fix this problem. Help me please.Im using Android 6

Casual Listener

o maximize the sound but spotify makes it lower and i cant fix this issue. How can i fix this problem. Help me please. Im using Android 6

Ouzzcnn

Casual Listener

131242 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

brennaning and going backwards

I am trying to get an old Samsung smartphone to stream from Spotify to my Brennan B2 hi-fi. There is, I think, a whole essay to be written about this. First, it takes a lot of fiddling to get the phone and the Brennan linked - paired devices need to ...

Casual Listener

I am trying to get an old Samsung smartphone to stream from Spotify to my Brennan B2 hi-fi. There is, I think, a whole essay to be written about this. First, it takes a lot of fiddling to get the pho...

622 Views

0 replies

0 likes

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App não reconhecia as musicas baixadas.

Tinha baixado minhas musicas no smartphone e do o app pediu para que fossem baixadas novamente (porém ainda continuo contabilizando no armazenamento, então estavam lá). Coloquei pra baixar de novo e fui mudar a qualidade da musica e ele não me permit...

Newbie

Tinha baixado minhas musicas no smartphone e do o app pediu para que fossem baixadas novamente (porém ainda continuo contabilizando no armazenamento, então estavam lá). Coloquei pra baixar de novo e ...

345 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

反応がない

プレイリストを追加するとクリックしても反応がないです。どういう事ですか?

Newbie

プレイリストを追加するとクリックしても反応がないです。どういう事ですか?

350 Views

0 replies

0 likes

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I can´t play musics from my local files (pc) on my phone!!! pls help me!!!

I do the steps on the spotify support but i cant play the music.1: I made a download of a music on my pc.2: I put this music on a playlist in my spotify on my pc.3: I go to my phone and put to download this playlist.But the musics from my pc are blac...

Newbie

I do the steps on the spotify support but i cant play the music. 1: I made a download of a music on my pc. 2: I put this music on a playlist in my spotify on my pc. 3: I go to my phone and put to ...

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
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Can't Connect to Chromecast

Hi! I can't connect to Chromecast on Spotify. My chromecast comes up on the device list, but the name is in dark grey and nothing happens when I tap on it. It does the same thing on both my phone (Galaxy S7) and tablet (Galaxy Tab). Does anyone have ...

Newbie

Hi!   I can't connect to Chromecast on Spotify. My chromecast comes up on the device list, but the name is in dark grey and nothing happens when I tap on it. It does the same thing on both my ...

387 Views

0 replies

0 likes

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Other people

Random devices keep logging onto my account and i cant seem to find the setting to change my password any help?

Casual Listener

Random devices keep logging onto my account and i cant seem to find the setting to change my password any help?

PoisonedLloyed

Casual Listener

819 Views

2 replies

0 likes

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  • 2 replies
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Re: I cant play some musics

Hey dude I'm having a similar problem. I've been able to play music fine for a while then out of nowhere some songs crash the app, I have to force close the entire app and reopen I then have to skip the song before playing or else the app crashes aga...

Newbie

Hey dude I'm having a similar problem. I've been able to play music fine for a while then out of nowhere some songs crash the app, I have to force close the entire app and reopen I then have to skip ...

319 Views

0 replies

0 likes

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Bluetooth Audio Stops if app is paused.

If I pause music on spotify to make a phone call while connected to a Bluetooth headset, the headset gets no audio.If I pause spotify to play a video on my ohone, I get no audio output when connected to a bluetooth headset.I face this problem on my M...

Casual Listener

If I pause music on spotify to make a phone call while connected to a Bluetooth headset, the headset gets no audio. If I pause spotify to play a video on my ohone, I get no audio output when connect...

Sudhansh

Casual Listener

2023 Views

2 replies

6 likes

  • 2023 Views
  • 2 replies
  • 6 likes

Problem

Hello, on my Daily Mix I clicked by mistake, that I don't want to listen to a song again, is there any possibility to turn in back?

Newbie

Hello, on my Daily Mix I clicked by mistake, that I don't want to listen to a song again, is there any possibility to turn in back?

dinomight

Spotify Star

622 Views

2 replies

0 likes

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  • 2 replies
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Offline mode doesn't work

I am owner of a "family" premium account, every time I try to download an album or playlist on my microsd on samsung s4 when I come in offline mode the app doesn't play the songs, even if there is a green sign next the tracks, then when I restart the...

Casual Listener

I am owner of a "family" premium account, every time I try to download an album or playlist on my microsd on samsung s4 when I come in offline mode the app doesn't play the songs, even if there is a ...

Robert_W

Community Legend

762 Views

3 replies

0 likes

  • 762 Views
  • 3 replies
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Spotify randomly logs out and uninstalls all offline music?

I have a lot of music; all of which I download for offline play and store onto my SD card. Very frequently (at least once a week) I go to open Spotify and find that my account has logged itself out. When I log back in, all of my offline music is now ...

Casual Listener

I have a lot of music; all of which I download for offline play and store onto my SD card. Very frequently (at least once a week) I go to open Spotify and find that my account has logged itself out. ...

Lowereds15

Newbie

731 Views

3 replies

0 likes

  • 731 Views
  • 3 replies
  • 0 likes

Meu plano plano Premium não está funcionando

Eu assinei o plano família enquanto ainda estava nos 7 dias Free agora o meu tempo Free acabou e o aplicativo não reconhece que assinei o plano família

Newbie

Eu assinei o plano família enquanto ainda estava nos 7 dias Free agora o meu tempo Free acabou e o aplicativo não reconhece que assinei o plano família

444 Views

0 replies

1 likes

  • 444 Views
  • 0 replies
  • 1 likes

Solved!! Menu changed out of no where

The menu when I long press or click the three dot icon next to a song, has changed out of nowhere. Previously most if not all the options in it could fit in one page, but now I have to scroll down to find the "add to queue", and sometimes it doesn't ...

Casual Listener

The menu when I long press or click the three dot icon next to a song, has changed out of nowhere. Previously most if not all the options in it could fit in one page, but now I have to scroll down to...

lawlcatcorp

Casual Listener

1510 Views

5 replies

0 likes

menu
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Playing Bug

When I pause into a track, it cannot be paused and it's continous even on background and my playlist dosen't play anything! Please fix this.

Newbie

When I pause into a track, it cannot be paused and it's continous even on background and my playlist dosen't play anything! Please fix this.

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes