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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115427 Views

27 replies

4 likes

  • 115427 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

232045 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 232045 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591759 Views

79 replies

3 likes

  • 591759 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485939 Views

580 replies

42 likes

Account
Free
  • 485939 Views
  • 580 replies
  • 42 likes

Control de Volumen

Saludos, Ocurre Ocasionalmente, voy a realizar un cambio en el volumen y no es posible, queda estático; no se puede subir no bajar. Se Normaliza al Reiniciar la App. ¿Algún Comentario? Gracias!!

Newbie

Saludos,   Ocurre Ocasionalmente, voy a realizar un cambio en el volumen y no es posible, queda estático; no se puede subir no bajar. Se Normaliza al Reiniciar la App. ¿Algún Comentario? &nbs...

1002 Views

0 replies

1 likes

  • 1002 Views
  • 0 replies
  • 1 likes

When will it end?

Okay I just downloaded Spotify and started an account and automatically gave me A 7 day free trial for the premium service, I didn't think anything of it but then I saw another pop-up where it offered me a 30-day free trial and obviously 30>7. so I a...

Casual Listener

Okay I just downloaded Spotify and started an account and automatically gave me A 7 day free trial for the premium service, I didn't think anything of it but then I saw another pop-up where it offere...

Dread_Mafia209

Casual Listener

593 Views

2 replies

0 likes

  • 593 Views
  • 2 replies
  • 0 likes

Spotify hangs on start and takes forever to load

Hi, I'm frustrated and at my wits end. I'm so desperate I'm starting a thread. [Spotify] Search the Community[Me] I gave up after scrolling ten nonsense pages in all kinds of languages I don't speak. [Spotify] Basic troubleshooting[Spotify] If your d...

Newbie

Hi,   I'm frustrated and at my wits end. I'm so desperate I'm starting a thread.   [Spotify] Search the Community [Me] I gave up after scrolling ten nonsense pages in all kinds of lang...

moe30

Casual Listener

8948 Views

2 replies

12 likes

  • 8948 Views
  • 2 replies
  • 12 likes

Solved!! Dónde se descarga mi música?

Buenos días! Necesito si me puede informar dónde se guardan mis canciones en Samsung J7, he intentado hacerlo como he leído por ahí (adjunto captura de pantalla) pero no me sale nada.

Casual Listener

Buenos días! Necesito si me puede informar dónde se guardan mis canciones en Samsung J7, he intentado hacerlo como he leído por ahí (adjunto captura de pantalla) pero no me sale nada.

lorenaguillier

Regular

4276 Views

8 replies

0 likes

  • 4276 Views
  • 8 replies
  • 0 likes

Downloads gone

After updating to the latest version of spotify a couple of days ago all my saved and downloaded songs were gone. Almost 2000 songs and playlists poof... I had to download everything again. Is it possible gor this to be due to the Update?? The mass s...

Casual Listener

After updating to the latest version of spotify a couple of days ago all my saved and downloaded songs were gone. Almost 2000 songs and playlists poof... I had to download everything again. Is it pos...

Agusdw

Casual Listener

5219 Views

9 replies

2 likes

  • 5219 Views
  • 9 replies
  • 2 likes

Playing Daily Mix

So my daily mix wont play, Im pressing the play button and it reacts but no music starts.I got internet as this only affects 2-4 mix' a time.Any idea?Thanks in advance

Casual Listener

So my daily mix wont play, Im pressing the play button and it reacts but no music starts. I got internet as this only affects 2-4 mix' a time. Any idea? Thanks in advance

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes

Sin Conexion a Internet

Desde la ultima actualizacion no puedo utilizar el spotify.Me indica que no tengo conexion a internet cuando la tengo. Ni siquiera me deja iniciar sesion ahora.Borre los datos, desinstale la aplicacion y la volvi a instalar y nada.Tengo una cuenta pr...

Newbie

Desde la ultima actualizacion no puedo utilizar el spotify. Me indica que no tengo conexion a internet cuando la tengo. Ni siquiera me deja iniciar sesion ahora. Borre los datos, desinstale la apli...

1025 Views

0 replies

6 likes

  • 1025 Views
  • 0 replies
  • 6 likes

si cancellano tutti i download su memoria sd

Buongiorno, ho un problema con i download su Android.Se attivo l'archiviazione su memoria SD, ogni volta che spengo il cellulare perdo tutta la music scaricata.Non riesco a trovare risposte a questo problemaGrazie a chi mi aiuta Carlo

Newbie

Buongiorno, ho un problema con i download su Android. Se attivo l'archiviazione su memoria SD, ogni volta che spengo il cellulare perdo tutta la music scaricata. Non riesco a trovare risposte a que...

443 Views

0 replies

0 likes

Memoria SD
  • 443 Views
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Songs RE DOWNLOADING!

I've searched and found this happens since 2013 or so...**bleep**ing unveliebable. Every time I open spotify on my cell phone some songs apperantly get deleted somehow and then have to be redownloaded. This happens almost every single day. One day I ...

Regular

I've searched and found this happens since 2013 or so... **bleep**ing unveliebable. Every time I open spotify on my cell phone some songs apperantly get deleted somehow and then have to be redownloa...

woodandrew90

Roadie

814 Views

2 replies

1 likes

  • 814 Views
  • 2 replies
  • 1 likes

Spotify startup agony on Android

Hi there, my Spotify regularly stops responding during startup. I see the circle rotating and oops messages when switching between main sections like Home, Browse, Search. This agony takes tens of seconds, but often several annoying minutes. It consu...

Casual Listener

Hi there, my Spotify regularly stops responding during startup. I see the circle rotating and oops messages when switching between main sections like Home, Browse, Search. This agony takes tens of se...

woodandrew90

Roadie

679 Views

1 replies

0 likes

Premium
  • 679 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Playlists] Make Android Auto great again

Dear community,since a while I recognized that the content of playlists are no longer displayed using Android Auto. I'm using an Samsung Galaxy S6 with Android 6.0.1.I'm very sure that it worked in the past but after an update it is not working any l...

Music Fan

Dear community, since a while I recognized that the content of playlists are no longer displayed using Android Auto. I'm using an Samsung Galaxy S6 with Android 6.0.1. I'm very sure that it wo...

rayyong825

Casual Listener

1427 Views

4 replies

2 likes

Android
Playlists
  • 1427 Views
  • 4 replies
  • 2 likes

Music started playing on phone whilst listening on Desktop

Very weird issue - music that was being listening to on the desktop computer suddenly started playing on my phone while the music on the desktop stopped playing through no involvement of mine. Was in the Spotify Desktop app and the Phone was Locked. ...

Newbie

Very weird issue - music that was being listening to on the desktop computer suddenly started playing on my phone while the music on the desktop stopped playing through no involvement of mine. Was in...

503 Views

0 replies

1 likes

  • 503 Views
  • 0 replies
  • 1 likes

Cannot log in to mobile app

So Im trying to log into the mobile app and am unable to. Ive been signed in on this phone for a long time, and have never had a facebook account connected. Or even had a facebook account. But the app wont let me sign in without connecting one. So i ...

Newbie

So Im trying to log into the mobile app and am unable to. Ive been signed in on this phone for a long time, and have never had a facebook account connected. Or even had a facebook account. But the ap...

Joe

Community Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

ZTE V6 Max no descarga las canciones de Spotify a mi celular

ZTE V6 Max; es incompatible con Spotify Premium? Ya he intentado guardar las canciones en la memoria interna y en la micro sd card, pero despues de haber sido descargadas, desaparecen de las listas de reproduccion. No puedo disfrutar de Spotify sin c...

Newbie

ZTE V6 Max; es incompatible con Spotify Premium? Ya he intentado guardar las canciones en la memoria interna y en la micro sd card, pero despues de haber sido descargadas, desaparecen de las listas d...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

improve offline quality

hi,i'd like to improve the quality of my offline songs...my question is, if i change download quality from 96kbits to 320kbits will all already on sd-card existing offline songs also improve automaticaly quality to 320kbits? or only future downloads....

Newbie

hi, i'd like to improve the quality of my offline songs... my question is, if i change download quality from 96kbits to 320kbits will all already on sd-card existing offline songs also improve auto...

Joe

Community Legend

850 Views

2 replies

0 likes

  • 850 Views
  • 2 replies
  • 0 likes

Android, former apple user wants to cancel membership. How?

I want to cancel my membership, but it keeps saying to change it through Apple I.D., and I don't even have an Apple product anymore only an android. What do I do to cancel my payments?

Newbie

I want to cancel my membership, but it keeps saying to change it through Apple I.D., and I don't even have an Apple product anymore only an android. What do I do to cancel my payments?

Hubo

Community Legend

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

When listening from Desktop, Spotify will switch to playing through Phone without input

So I open Spotify on my computer and start playing, then my phone will start playing the music instead as if I had hit "play through this device"I have to hit pause and play again for it to swap back to playing through my computer.

Newbie

So I open Spotify on my computer and start playing, then my phone will start playing the music instead as if I had hit "play through this device" I have to hit pause and play again for it to swap ba...

486 Views

0 replies

1 likes

  • 486 Views
  • 0 replies
  • 1 likes

Album Section

It's possible in album section you can see only the one's you completely save? For Android devices.

Newbie

It's possible in album section you can see only the one's you completely save? For Android devices.

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

Distorted playback static sound

I am experiencing distorted playback & static sound on the spotfy app. My device is onkyo dp-x1 and great headphones, I am sure Its the app's problem,because when I use the onkyo player, the distorted playback & static sound disappers. Any advice on ...

Casual Listener

I am experiencing distorted playback & static sound on the spotfy app. My device is onkyo dp-x1 and great headphones, I am sure Its the app's problem,because when I use the onkyo player, the...

jaccc

Casual Listener

2700 Views

3 replies

0 likes

  • 2700 Views
  • 3 replies
  • 0 likes

Spotify reboots smartphone

Since sometime in February, after a certain Spotify app update (sorry, I can't recall which one), my phone started crashing and rebooting when using Spotify. All goes well when suddenly the song starts stuttering and shortly after the app halts and t...

Newbie

Since sometime in February, after a certain Spotify app update (sorry, I can't recall which one), my phone started crashing and rebooting when using Spotify.   All goes well when suddenly the ...

810 Views

0 replies

1 likes

  • 810 Views
  • 0 replies
  • 1 likes