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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210961 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210961 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561476 Views

78 replies

3 likes

  • 561476 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463256 Views

575 replies

39 likes

Account
Free
  • 463256 Views
  • 575 replies
  • 39 likes

trouble streaming to chromecast from phone?

Ive been trying to steaming spotify to my chromecast on the tv downstairs, but occassionally the option to select the cromecast is greyed out, when other people are watching the tv and not actually using the chromecast the option to stream is there. ...

Casual Listener

Ive been trying to steaming spotify to my chromecast on the tv downstairs, but occassionally the option to select the cromecast is greyed out, when other people are watching the tv and not actually u...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Music dips and sounds poor whilst on call

So sometimes I like to listen to music whilst I'm on a call if I'm on a long call mainly. However, when I do, the background noise coming from the other end makes the music dip in volume and it gets really jittery and it just sounds really bad. It on...

Newbie

So sometimes I like to listen to music whilst I'm on a call if I'm on a long call mainly.  However, when I do, the background noise coming from the other end makes the music dip in volume a...

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
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Superuser Contribution ALL music keeps disappearing

Hi, I keep finding that ALL the music I have downloaded is no longer downloaded and I have to go through the whole process again. This is happening regularly and I am getting mighty bored with it now.Please can Spotify explain what is going on and ho...

Casual Listener

Hi, I keep finding that ALL the music I have downloaded is no longer downloaded and I have to go through the whole process again. This is happening regularly and I am getting mighty bored with it now...

blueloublou

Casual Listener

634 Views

3 replies

0 likes

  • 634 Views
  • 3 replies
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Solved!! Premium or no premiun

Hello everyoneSorry if this subject has been covered already, but I am a bit of a numpty at these things and would just like an answer in normal person speak not fluent geek!! I have a playlist that I am quite proud of, and have managed to connect my...

Casual Listener

Hello everyone Sorry if this subject has been covered already, but I am a bit of a numpty at these things and would just like an answer in normal person speak not fluent geek!!   I have a pla...

Jacob

Community Legend

999 Views

3 replies

0 likes

  • 999 Views
  • 3 replies
  • 0 likes

Solved!! Can't play playlists

I have Samsung Galaxy S3 Premium subscription version 0.7.4.608.g206dal79 I can only use the shuffle play button to play my playlists. I can't pick the individual song I want to hear. I also get songs that are not on the playlist when I'm trying to l...

Regular

I have Samsung Galaxy S3 Premium subscription version 0.7.4.608.g206dal79   I can only use the shuffle play button to play my playlists. I can't pick the individual song I want to hear. I ...

Rory2158

Newbie

10779 Views

4 replies

0 likes

  • 10779 Views
  • 4 replies
  • 0 likes

Sound quality

While puttingmy earphones on The sound quality drops when i lock the screen.i hope the problem is not from the phone.

Newbie

While putting my earphones on The sound quality drops when i lock the screen.i hope the problem is not from the phone.

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Solved!! Party mode missing

I am missing party mode on my galaxy s7 edge. I believe it has something to do with the 7/19 update. I have restarted phone, no luck. Logged out, restarted , and tried with no luck. Unistalled, restarted, and reinstalled with no luck. Please help

Casual Listener

I am missing party mode on my galaxy s7 edge. I believe it has something to do with the 7/19 update. I have restarted phone, no luck. Logged out, restarted , and tried with no luck. Unistalled, resta...

donferdi

Newbie

1343 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Extras drop down list jumps to the left

Build: 8.1.0 betaSteps:1. Navigate to any album2. Tap Download3. Tap Extras button (3 dots in the right upper corner)Result: with next screen update (downloading status) Extras drop down list jumps to the left side of the screen

Newbie

Build: 8.1.0 beta Steps: 1. Navigate to any album 2. Tap Download 3. Tap Extras button (3 dots in the right upper corner) Result: with next screen update (downloading status) Extras drop down li...

269 Views

0 replies

0 likes

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Superuser Contribution Music downloaded but not available

Hi,I downloaded all my music to my Android device ( Galaxy S4 GT-9515L Value Edition) with Android 5.0.1, 2 days ago I was using Spotify as usual, I close the App and moments later, I opened Spotify and all my music that I have downloaded before it w...

Casual Listener

Hi, I downloaded all my music to my Android device ( Galaxy S4 GT-9515L Value Edition) with Android 5.0.1, 2 days ago I was using Spotify as usual, I close the App and moments later, I opened Spotif...

benjaminibm

Casual Listener

542 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Offline Playlist not available when offline

Hey guys, actually I'm a premium user and I downloaded my playlists lately. Unfortunately, I'm not able to play these lists, when my device has no internet connection, although they are downloaded! Sitting in the train back home every weekend the int...

Newbie

Hey guys,   actually I'm a premium user and I downloaded my playlists lately.   Unfortunately, I'm not able to play these lists, when my device has no internet connection, although ...

gkmackey

Regular

10131 Views

14 replies

2 likes

  • 10131 Views
  • 14 replies
  • 2 likes

Constant ads

Spotify will give me an ad saying "now enjoy the next thirty minutes of ad-free music."Then it will play 4 or five ads after that and give me the same notice that I know have thirty minutes to listen ad-free. I don't. When I tried to contact customer...

Newbie

Spotify will give me an ad saying "now enjoy the next thirty minutes of ad-free music."Then it will play 4 or five ads after that and give me the same notice that I know have thirty minutes to listen...

chloe_evernham

Music Fan

621 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Last.fm

I don't know if this has been posted yet but it's getting to the point of being annoying. I notice that you have scrobbling on the app. I put in my credentials and it's saying that my username and/or password is wrong. I logged on to the last.FM webs...

Casual Listener

I don't know if this has been posted yet but it's getting to the point of being annoying. I notice that you have scrobbling on the app. I put in my credentials and it's saying that my username and/or...

damianb3

Casual Listener

497 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Downloads

Why can I only download 2923 songs on my phone not 3333. I have only downloaded standard songs i.e. 3-4 mins not classical

Regular

Why can I only download 2923 songs on my phone not 3333. I have only downloaded standard songs i.e. 3-4 mins not classical 

Sevenbells

Regular

1143 Views

6 replies

0 likes

  • 1143 Views
  • 6 replies
  • 0 likes

Wifi only?

How do I set up Spotify on Android so it only streams when connected to wifi?or does not stream when wifi is not available and would use data?

Newbie

How do I set up Spotify on Android so it only streams when connected to wifi? or does not stream when wifi is not available and would use data?

MartinStoichkov

Community Legend

3913 Views

1 replies

8 likes

  • 3913 Views
  • 1 replies
  • 8 likes

i'm not following anyone but...

i still have 6 followings. Could this be solved as soon as possible and it's cringy af haha

Casual Listener

i still have 6 followings. Could this be solved as soon as possible and it's cringy af haha

MartinStoichkov

Community Legend

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Removing songs from playlists / entire playlists

Hi,I have a question. If I remove from a playlist one or more songs, or I remove a entire playlist, those songes will be removed from the cache of my phone? Indeed I have Premium and I hav dowloaded all ym playlists but sometimes i remove songs / pla...

Casual Listener

Hi, I have a question. If I remove from a playlist one or more songs, or I remove a entire playlist, those songes will be removed from the cache of my phone?   Indeed I have Premium and I hav...

MartinStoichkov

Community Legend

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Spotify suddenly will only let me Shuffle play

**bleep** just happened to my Spotify. For some reason it is telling me to upgrade premium just to play a song, **bleep** is this **bleep**. I understand that this is supposed to be a premium feature but that's stupid af, plus I've had the ability to...

Newbie

**bleep** just happened to my Spotify. For some reason it is telling me to upgrade premium just to play a song, **bleep** is this **bleep**. I understand that this is supposed to be a premium feature...

MartinStoichkov

Community Legend

1701 Views

1 replies

0 likes

  • 1701 Views
  • 1 replies
  • 0 likes

Issue with Android tablets

I'm having issues with my mum's tablet and playback on Bose soundlink. When connected to the speaker on Bluetooth, there are intermittent connection issues - songs pause and searching is non existent. Unpair the speaker and the issue stops with spoti...

Newbie

I'm having issues with my mum's tablet and playback on Bose soundlink. When connected to the speaker on Bluetooth, there are intermittent connection issues - songs pause and searching is non existent...

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

Hilfe auf deutsch für android

Habe seit heute spotify premium und ich habe auch den Beleg per email bekommen. Leider funktioniert das bei der App einfach nicht. Habe mich schon ab und wieder angemeldet und die App auch gelöscht und wieder gedownloadet aber nichts funktioniert. Bi...

Newbie

Habe seit heute spotify premium und ich habe auch den Beleg per email bekommen. Leider funktioniert das bei der App einfach nicht. Habe mich schon ab und wieder angemeldet und die App auch gelöscht u...

Maxim

Spotify Star

1885 Views

1 replies

0 likes

  • 1885 Views
  • 1 replies
  • 0 likes

30 day trial??

So I signed up for the "30day trial" but it says my trial is over March 25th.....That's not 30 days

Casual Listener

So I signed up for the "30day trial" but it says my trial is over March 25th.....That's not 30 days 😡😡

Joe

Community Legend

594 Views

3 replies

0 likes

  • 594 Views
  • 3 replies
  • 0 likes