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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203461 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203461 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548639 Views

78 replies

3 likes

  • 548639 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

456102 Views

571 replies

38 likes

Account
Free
  • 456102 Views
  • 571 replies
  • 38 likes

30 day trial??

So I signed up for the "30day trial" but it says my trial is over March 25th.....That's not 30 days

Casual Listener

So I signed up for the "30day trial" but it says my trial is over March 25th.....That's not 30 days 😡😡

Joe

Community Legend

574 Views

3 replies

0 likes

  • 574 Views
  • 3 replies
  • 0 likes

cannot add to playlist since update

I think there was an update when you click the drop down for a song or album and click save, download or add to playlist it doesn't work at all. I have removed Spotify and reinstalled still the same

Newbie

I think there was an update when you click the drop down for a song or album and click save, download or add to playlist it doesn't work at all. I have removed Spotify and reinstalled still the same

roko1

Regular

802 Views

5 replies

2 likes

  • 802 Views
  • 5 replies
  • 2 likes

Song wont play

Here's the scoop. Can't play my downloaded songs on new phone.Samsung galaxy 5 note.tried uninstall/reinstall. Have premium but it's not recognized? Any ideas

Casual Listener

Here's the scoop. Can't play my downloaded songs on new phone.Samsung galaxy 5 note.tried uninstall/reinstall. Have premium but it's not recognized? Any ideas

Ibonsall14

Gig Goer

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Superuser Contribution Almacenamiento

En mi aplicación de Spotify NO me da la opción de poder cambiar el almacenamiento a una SD externa.Como soluciono eso?Tengo un Android

Newbie

En mi aplicación de Spotify NO me da la opción de poder cambiar el almacenamiento a una SD externa. Como soluciono eso? Tengo un Android

MonicaM_Bogota

Roadie

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Featuring artists not showing up in albums

After downloading and adding albums to my library, the under the song name when on the "browse" page it shows all the artists in the song under the song name but when I save it and go to my library, I go to the album and it just shows the album artis...

Regular

After downloading and adding albums to my library, the under the song name when on the "browse" page it shows all the artists in the song under the song name but when I save it and go to my library, ...

3898 Views

0 replies

9 likes

Featuring artists
my library
  • 3898 Views
  • 0 replies
  • 9 likes

Featuring artists not showing in albums

After downloading and adding albums to my library, the under the song name when on the "browse" page it shows all the artists in the song under the song name but when I save it and go to my library, I go to the album and it just shows the album artis...

Newbie

After downloading and adding albums to my library, the under the song name when on the "browse" page it shows all the artists in the song under the song name but when I save it and go to my library, ...

517 Views

0 replies

0 likes

  • 517 Views
  • 0 replies
  • 0 likes

Solved!! Can't delete local song from playlist

Cannot delete a song from my playlist on my android phone. Song is grayed out and cannot interact with it. Already deleted cache and uninstalled - reinstalled app. On my PC the song doesn't appear. It was a local file.

Casual Listener

Cannot delete a song from my playlist on my android phone. Song is grayed out and  cannot interact with it. Already deleted cache and uninstalled - reinstalled app.  On my PC the song does...

jnpablo

Casual Listener

1428 Views

3 replies

0 likes

  • 1428 Views
  • 3 replies
  • 0 likes

Download limit

Why can I only download 2923 songs on my phone not 3333

Regular

Why can I only download 2923 songs on my phone not 3333

Joe

Community Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Problem with choice menu spotify (premium)

I'm having problems with the choice menu of Spotify on my smartphone (Samsung Galaxy S4 mini). When clicking on the three dots next to a song, the choice menu appears, but when I try to select something (e.g. 'Go to album' or putting a song into queu...

Casual Listener

I'm having problems with the choice menu of Spotify on my smartphone (Samsung Galaxy S4 mini). When clicking on the three dots next to a song, the choice menu appears, but when I try to select someth...

Limoen

Casual Listener

1028 Views

2 replies

1 likes

  • 1028 Views
  • 2 replies
  • 1 likes

Spotify connect only works for a few seconds then goes back to local play

Hello, i have a problem with spotify connect on my onkyo reciver ( TX-NR646)when is use spotify on my samsung galaxy s6 i go to availible devices and i see my onkyo there, when i select it it plays for like 5 seconds and then it returns the sound to ...

Regular

Hello,   i have a problem with spotify connect on my onkyo reciver ( TX-NR646) when is use spotify on my samsung galaxy s6 i go to availible devices and i see my onkyo there, when i select it...

jeffrey980

Regular

1609 Views

2 replies

0 likes

Connect
Onkyo
Spotfy connect
  • 1609 Views
  • 2 replies
  • 0 likes

Solved!! Premium - Help deleting downloaded songs

I have Spotify Premium and I have many entire albums downloaded as playlists to my external sd card. I am trying to clear up some space on my external sd card and so I press on the album/playlist and then press "undownload". Then the songs/album do n...

Regular

I have Spotify Premium and I have many entire albums downloaded as playlists to my external sd card. I am trying to clear up some space on my external sd card and so I press on the album/playlist and...

BelgianAlien

Music Fan

73142 Views

12 replies

2 likes

  • 73142 Views
  • 12 replies
  • 2 likes

No me deja pasar la musica a la SD

Antes, cuando me ponía las canciones cada 4 dias por que el bueno de spotify te las elimina cuando le da la gana, me dejaba almenos pasar las canciones a la tarjeta SD pero ahora? no me aparece la opcion y tengo 1200 aprox... . Alguien sabe cómo?

Newbie

Antes, cuando me ponía las canciones cada 4 dias por que el bueno de spotify te las elimina cuando le da la gana, me dejaba almenos pasar las canciones a la tarjeta SD pero ahora? no me aparece la op...

Luisvillela

Newbie

827 Views

1 replies

0 likes

  • 827 Views
  • 1 replies
  • 0 likes

Premium

Hjælp kan ik få Premium da den siger at jeg ikke har indtastet udløbnings dato? Men alt er korrekt...

Newbie

Hjælp kan ik få Premium da den siger at jeg ikke har indtastet udløbnings dato? Men alt er korrekt...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

Customization of playlists (cover and description box)

I can't show the album cover on the lock screen while I'm listening

Newbie

I can't show the album cover on the lock screen while I'm listening

Joe

Community Legend

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Solved!! Hacked account

Hello, so my account has been recently hacked. After several e-mail I finally got it back but now all I have is some playlists from Dominican republic and all songs from "Your Music" sections are missing. I don't have to describe how angry I am. Not ...

Casual Listener

Hello,   so my account has been recently hacked. After several e-mail I finally got it back but now all I have is some playlists from Dominican republic and all songs from "Your Music" section...

Whirt

Casual Listener

713 Views

2 replies

0 likes

  • 713 Views
  • 2 replies
  • 0 likes

Solved!! Spotify 7.9.0.746 dont download music by celular network

Hi, my name is jorge. I from Argentina.I have a problem with this version of Spotify. When try download music by celular network, never start. I modify de config but have not effect. Please y need help for this problem.Be.

Newbie

Hi, my name is jorge. I from Argentina. I have a problem with this version of Spotify. When try download music by celular network, never start. I modify de config but have not effect. Please y need ...

Joe

Community Legend

740 Views

1 replies

0 likes

  • 740 Views
  • 1 replies
  • 0 likes

Change subscription from normal premium to family

Is it possible to change my account from a regular premium account to a family premium account without losing all my downloaded and saved songs ? My family wants to use Spotify aswell ( I am the only one using it so far ) and I'd like to also get the...

Newbie

Is it possible to change my account from a regular premium account to a family premium account without losing all my downloaded and saved songs ? My family wants to use Spotify aswell ( I am the only...

Hubo

Community Legend

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes

Move playlist to folder

How does one move a playlist into a folder?Thanks

Gig Goer

How does one move a playlist into a folder? Thanks

Hubo

Community Legend

10301 Views

3 replies

0 likes

  • 10301 Views
  • 3 replies
  • 0 likes

Sound going in and out

I have an Android 5. Recently my paid account sound is going in and out. I've been working on this for days, trying all of the instructions I've found here. Nothing works. It works fine on my laptop.

Newbie

I have an Android 5.  Recently my paid account sound is going in and out.  I've been working on this for days, trying all of the instructions I've found here.  Nothing works.  It ...

282 Views

0 replies

0 likes

  • 282 Views
  • 0 replies
  • 0 likes