Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
203666 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
548917 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
456371 Views
571 replies
38 likes
I have an Android 5. Recently my paid account sound is going in and out. I've been working on this for days, trying all of the instructions I've found here. Nothing works. It works fine on my laptop.
I have an Android 5. Recently my paid account sound is going in and out. I've been working on this for days, trying all of the instructions I've found here. Nothing works. It ...
283 Views
0 replies
0 likes
I have recently updated my Samsung S5 and found my spotify was cutting out. I reinstalled the app which was working fine until I tried to download all the songs I was missing when offline since they disappeared when I reinstalled the app. Now its con...
I have recently updated my Samsung S5 and found my spotify was cutting out. I reinstalled the app which was working fine until I tried to download all the songs I was missing when offline since ...
Roadie
621 Views
1 replies
0 likes
I've been a premium user off this amazing app since November of 2014 and a frequent user since the beginning of the same year. Recently I'm facing a really annoying problem that is almost making me switch to another music app. I've had to format my p...
I've been a premium user off this amazing app since November of 2014 and a frequent user since the beginning of the same year. Recently I'm facing a really annoying problem that is almost making me s...
Roadie
30426 Views
1 replies
0 likes
I can hear a few songs in a row, but after them I have to unlock my Phone again and go on the Spotify App
I can hear a few songs in a row, but after them I have to unlock my Phone again and go on the Spotify App
Casual Listener
838 Views
2 replies
0 likes
Hello I used to sync and download my playlists from my desktop into my android.... now its gone... Why is that???? I have a lot of playlists and download one by one in my phone is pretty stupid, I used to do that with one click in my desktop.... Is t...
Hello I used to sync and download my playlists from my desktop into my android.... now its gone... Why is that???? I have a lot of playlists and download one by one in my phone is pretty stu...
Regular
529 Views
2 replies
0 likes
My smart phone constantly says i'm offline and I always have my WiFi on. Either way, I have premium & my offline setting is on and it never plays any of my music. I have read several articles on here, tried everything, and nothing helped. I want dire...
My smart phone constantly says i'm offline and I always have my WiFi on. Either way, I have premium & my offline setting is on and it never plays any of my music. I have read several articles on ...
Community Legend
1084 Views
5 replies
0 likes
Hola!Me pueden ayudar de favor para saber como puedo mover mi spoti a la tarjeta SD.Cuando lo descargue automaticamente se guarda en la memoria interna tengo un xperia xa ultra y lo quiero hacer manualmente desde una pc pero no me aparece una carpeta...
Hola! Me pueden ayudar de favor para saber como puedo mover mi spoti a la tarjeta SD. Cuando lo descargue automaticamente se guarda en la memoria interna tengo un xperia xa ultra y lo quiero hacer ...
513 Views
0 replies
1 likes
Casual Listener
716 Views
2 replies
1 likes
Hi,I've had Premium for many years and there has always been an option on my various android phones to view all the tracks within a certain playlist, and then play that list in Shuffle mode. I reinstalled Spotify today as it was getting buggy and now...
Hi, I've had Premium for many years and there has always been an option on my various android phones to view all the tracks within a certain playlist, and then play that list in Shuffle mode. ...
Regular
1749 Views
9 replies
8 likes
My queue button is just gone...
My queue button is just gone...
Newbie
669 Views
2 replies
0 likes
I'm a Spotify premium member but the app no longer seems to download the music to my phone any more. This has been happening for a few weeks now with my phone saying 0 out of 51 (0% complete). Occasionally I'm lucky and one song will download but not...
I'm a Spotify premium member but the app no longer seems to download the music to my phone any more. This has been happening for a few weeks now with my phone saying 0 out of 51 (0% complete). Occasi...
Community Legend
426 Views
1 replies
0 likes
Just that, really annoying. Permissions all OK. Just started doing it last night.
Just that, really annoying. Permissions all OK. Just started doing it last night.
Newbie
502 Views
2 replies
0 likes
Hi all,I have problem with connection to wifi speaker.I'm using MUZO on wifi and Spotify offers me more devices, but I can not run them.Please see screen shot. "kocka" is wifi speaker, I can not run it from here..It just simly plays on the background...
Hi all, I have problem with connection to wifi speaker. I'm using MUZO on wifi and Spotify offers me more devices, but I can not run them. Please see screen shot. "kocka" is wifi speaker, I can no...
Community Legend
923 Views
4 replies
0 likes
Spotify for Android - Version 1.1.2.453 Premium Account Directions are not very clear (actually incorrect) on how to download a playlist that I found by browsing. I spent the last three days trying to fumble around with this. I guess you need to clic...
Spotify for Android - Version 1.1.2.453 Premium Account Directions are not very clear (actually incorrect) on how to download a playlist that I found by browsing. I spent the last ...
Community Legend
5225 Views
8 replies
0 likes
I synced a few tracks from my pc to my android spotify app as instructed, but when playing those songs in the app, the chromecast option is greyed out. As soon as I switch to a song that I stream from spotify, I can play it on chromecast. Similarly, ...
I synced a few tracks from my pc to my android spotify app as instructed, but when playing those songs in the app, the chromecast option is greyed out. As soon as I switch to a song that I stream fro...
Music Fan
1869 Views
4 replies
0 likes
I cant get my local files on my computer to sync onto my mobile app.Added the song to a playlist and made sure i was on the same Wifi as the phone when i started the download. Disabled both windows and virus program firewalls. Still nothing. How can ...
I cant get my local files on my computer to sync onto my mobile app. Added the song to a playlist and made sure i was on the same Wifi as the phone when i started the download. Disabled both windows...
Community Legend
523 Views
1 replies
0 likes
Something has changed in this app. When I stop a song, I noticed that the next time the phone connects to my car stereo, or bluetooth headphones at work, it automatically starts playing again. If I clear the app from "recent items", that does not sto...
Something has changed in this app. When I stop a song, I noticed that the next time the phone connects to my car stereo, or bluetooth headphones at work, it automatically starts playing again. ...
Regular
540 Views
1 replies
0 likes
Hi,I want to use google now to change spotify track while my device is locked in my pocket.I tell "ok google, please play daft punk with spotify"-answer form google now: "okay, we will tell spotify to play daft punk".But it doesn't do anything, until...
Hi, I want to use google now to change spotify track while my device is locked in my pocket. I tell "ok google, please play daft punk with spotify" -answer form google now: "okay, we will tell...
Newbie
1733 Views
3 replies
1 likes
