Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
If you have a look at the attached image, the my library tab is no longer there on the bottom right of the screen, and is replaced by a 'me' tab which is extremely frustrating to the point that i am going to cancel my subscription. Please read and pr...
If you have a look at the attached image, the my library tab is no longer there on the bottom right of the screen, and is replaced by a 'me' tab which is extremely frustrating to the point that i am ...
Casual Listener
539 Views
3 replies
0 likes
Antes había ecoalizador lo cual era muy bueno para escuchar tu música ahora no lo encuentroo quitaron? O alguien me puede decir como se hace ahora?
Antes había ecoalizador lo cual era muy bueno para escuchar tu música ahora no lo encuentroo quitaron? O alguien me puede decir como se hace ahora?
211 Views
0 replies
0 likes
Please help! The download won't start even I have already turn on 'download when using cellular' , checked there are 4GB space available and played the same songs many times . It still tells me to go to setting to download using cellular. Now all my ...
Please help! The download won't start even I have already turn on 'download when using cellular' , checked there are 4GB space available and played the same songs many times . It still tells me to go...
Casual Listener
440 Views
3 replies
0 likes
I think it's actually a bug. In iPhone and my Mac, when I go to a Daily Mix, I can see the three dots icon in which I can "Got to playlist radio", "Sahre", etc. Why doesn't that icon show up in Android?
I think it's actually a bug. In iPhone and my Mac, when I go to a Daily Mix, I can see the three dots icon in which I can "Got to playlist radio", "Sahre", etc. Why doesn't that icon sh...
Casual Listener
535 Views
2 replies
0 likes
I pay my spotify premium 1 month and no active in my gmail
I pay my spotify premium 1 month and no active in my gmail
274 Views
0 replies
0 likes
I currently have no wifi to download songs, so when I went to my cousins I thought it would be a good idea to download some overthere. I downloaded over 3000 tracks and I just restarted my phone only to find out it had all undownloaded! I won't be ab...
I currently have no wifi to download songs, so when I went to my cousins I thought it would be a good idea to download some overthere. I downloaded over 3000 tracks and I just restarted my phone only...
228 Views
0 replies
0 likes
V 7.2.0.1250While listening to an artist radio and selecting like/dislike, the button state does not reset after the next song starts to play.
V 7.2.0.1250 While listening to an artist radio and selecting like/dislike, the button state does not reset after the next song starts to play.
Moderator
586 Views
1 replies
0 likes
I have a Sony Bravia television with Android TV 6.0. Spotify used to work fine, now it has been few days that it keeps asking to sign in each time I open it. If I sign in with username/password on the television, or via the phone or computer it conne...
I have a Sony Bravia television with Android TV 6.0. Spotify used to work fine, now it has been few days that it keeps asking to sign in each time I open it. If I sign in with username/password on th...
377 Views
0 replies
0 likes
Yesterday i updated my Spotify on Android on my Samsung Galaxy S3 (Version 7.2.0.1250) and noticed two important and annoying things. At first: all these consequent UI updates might look pretty and so on, but it would be nice to spare some pretty loa...
Yesterday i updated my Spotify on Android on my Samsung Galaxy S3 (Version 7.2.0.1250) and noticed two important and annoying things. At first: all these consequent UI updates might look pretty and s...
Regular
938 Views
2 replies
0 likes
Why is Spotify using so much data playing solely songs I have downloaded to my Android phone? Yesterday it used 21MB on two 90 minute journeys, 18MB foreground and 3MB background. I was listening to a playlist of my own, all downloaded to my phone. I...
Why is Spotify using so much data playing solely songs I have downloaded to my Android phone? Yesterday it used 21MB on two 90 minute journeys, 18MB foreground and 3MB background. I was listening to ...
633 Views
0 replies
7 likes
Boa tarde. Estou com o seguinte inconveniente acontecenedo, quando fiz o cadastro do spotify eu tinha uma foto de perfil junto com minha ex-namorada, sempre na pagina Inicial do app mostra as sugestões de playlists, e uma delas a "descobertas da sema...
Boa tarde. Estou com o seguinte inconveniente acontecenedo, quando fiz o cadastro do spotify eu tinha uma foto de perfil junto com minha ex-namorada, sempre na pagina Inicial do app mostra as sugestõ...
Newbie
679 Views
1 replies
3 likes
After becoming a premium member I can no longer share within the Spotify App. When I click the Three dots and then Share, Spotify opens the default Android Share Window asking me which app I want to use to share the track with. Spotify is not an opti...
After becoming a premium member I can no longer share within the Spotify App. When I click the Three dots and then Share, Spotify opens the default Android Share Window asking me which app I wa...
Casual Listener
687 Views
3 replies
0 likes
After becoming a premium member I can no longer share within the Spotify App. When I click the Three dots and then Share, Spotify opens the decault Android SShare Window asking me which app I want to use to share the track with. Spotify is not an opt...
After becoming a premium member I can no longer share within the Spotify App. When I click the Three dots and then Share, Spotify opens the decault Android SShare Window asking me which app I w...
Community Legend
400 Views
1 replies
0 likes
Queria saber se existe a opção de baixar apenas uma música. Eu só consigo fazer o download de álbuns e playlists.
Queria saber se existe a opção de baixar apenas uma música. Eu só consigo fazer o download de álbuns e playlists.
340 Views
0 replies
0 likes
Hi, I have a Mi Box (official Android TV-box), I'm using the official Spotify app for Android TV.I'm trying to send Tasker intents to com.spotify.tv.androidI am able to launch it with Tasker, but I also want it to start playing a playlist on shuffle....
Hi, I have a Mi Box (official Android TV-box), I'm using the official Spotify app for Android TV. I'm trying to send Tasker intents to com.spotify.tv.android I am able to launch it with Ta...
844 Views
0 replies
0 likes
I have recently updated to nougat to find that the equaliser seems to be missing will there be an update to replace it?
I have recently updated to nougat to find that the equaliser seems to be missing will there be an update to replace it?
Newbie
42036 Views
4 replies
0 likes
Buenos días, Hace tiempo, podía cambiar la canción o pararla desde la pantalla de bloqueo, pero desde hace un tiempo no puedo. Uso Android 6.0.1 en un Samsung Galaxy S5 (SM-G900F). ¿Podrían decirme cómo hacer para volver a ver esas opciones mientras ...
Buenos días, Hace tiempo, podía cambiar la canción o pararla desde la pantalla de bloqueo, pero desde hace un tiempo no puedo. Uso Android 6.0.1 en un Samsung Galaxy S5 (SM-G900F). ...
Casual Listener
810 Views
1 replies
0 likes
In my account it's said that Spotify premium will be able until 13/03/2017 (before a new payment), but in my references in the app it's said that the offline way will be disabled in 29 days. Why?Thanks
In my account it's said that Spotify premium will be able until 13/03/2017 (before a new payment), but in my references in the app it's said that the offline way will be disabled in 29 days. Why? Th...
Community Legend
349 Views
1 replies
0 likes
himy problem is that i got logged out after every restart of my phone and all downloaded musik is gone.i have an oukitel k6000, with android 6.0hope someone can help thanks for your help
hi my problem is that i got logged out after every restart of my phone and all downloaded musik is gone. i have an oukitel k6000, with android 6.0 hope someone can help 🙂 thanks for your...
Community Legend
461 Views
3 replies
0 likes
Hi everyone I was listening to a song in my Daily Mix and after hitting 'like' the app "blinks" and the song is stopped and returned to 00:00. The app was working just fine a couple of hours ago and I'm not sure if there has been an update. If it hel...
Hi everyone I was listening to a song in my Daily Mix and after hitting 'like' the app "blinks" and the song is stopped and returned to 00:00. The app was working just fine a couple of hours...
Casual Listener
527 Views
2 replies
0 likes
