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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107536 Views

26 replies

3 likes

  • 107536 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217517 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217517 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571770 Views

79 replies

3 likes

  • 571770 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470952 Views

577 replies

40 likes

Account
Free
  • 470952 Views
  • 577 replies
  • 40 likes

Solved!! Premium or no premiun

Hello everyoneSorry if this subject has been covered already, but I am a bit of a numpty at these things and would just like an answer in normal person speak not fluent geek!! I have a playlist that I am quite proud of, and have managed to connect my...

Casual Listener

Hello everyone Sorry if this subject has been covered already, but I am a bit of a numpty at these things and would just like an answer in normal person speak not fluent geek!!   I have a pla...

Jacob

Community Legend

1009 Views

3 replies

0 likes

  • 1009 Views
  • 3 replies
  • 0 likes

Solved!! Can't play playlists

I have Samsung Galaxy S3 Premium subscription version 0.7.4.608.g206dal79 I can only use the shuffle play button to play my playlists. I can't pick the individual song I want to hear. I also get songs that are not on the playlist when I'm trying to l...

Regular

I have Samsung Galaxy S3 Premium subscription version 0.7.4.608.g206dal79   I can only use the shuffle play button to play my playlists. I can't pick the individual song I want to hear. I ...

Rory2158

Newbie

10787 Views

4 replies

0 likes

  • 10787 Views
  • 4 replies
  • 0 likes

Sound quality

While puttingmy earphones on The sound quality drops when i lock the screen.i hope the problem is not from the phone.

Newbie

While putting my earphones on The sound quality drops when i lock the screen.i hope the problem is not from the phone.

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Solved!! Party mode missing

I am missing party mode on my galaxy s7 edge. I believe it has something to do with the 7/19 update. I have restarted phone, no luck. Logged out, restarted , and tried with no luck. Unistalled, restarted, and reinstalled with no luck. Please help

Casual Listener

I am missing party mode on my galaxy s7 edge. I believe it has something to do with the 7/19 update. I have restarted phone, no luck. Logged out, restarted , and tried with no luck. Unistalled, resta...

donferdi

Newbie

1354 Views

3 replies

0 likes

  • 1354 Views
  • 3 replies
  • 0 likes

Extras drop down list jumps to the left

Build: 8.1.0 betaSteps:1. Navigate to any album2. Tap Download3. Tap Extras button (3 dots in the right upper corner)Result: with next screen update (downloading status) Extras drop down list jumps to the left side of the screen

Newbie

Build: 8.1.0 beta Steps: 1. Navigate to any album 2. Tap Download 3. Tap Extras button (3 dots in the right upper corner) Result: with next screen update (downloading status) Extras drop down li...

270 Views

0 replies

0 likes

  • 270 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music downloaded but not available

Hi,I downloaded all my music to my Android device ( Galaxy S4 GT-9515L Value Edition) with Android 5.0.1, 2 days ago I was using Spotify as usual, I close the App and moments later, I opened Spotify and all my music that I have downloaded before it w...

Casual Listener

Hi, I downloaded all my music to my Android device ( Galaxy S4 GT-9515L Value Edition) with Android 5.0.1, 2 days ago I was using Spotify as usual, I close the App and moments later, I opened Spotif...

benjaminibm

Casual Listener

571 Views

2 replies

0 likes

  • 571 Views
  • 2 replies
  • 0 likes

Solved!! Offline Playlist not available when offline

Hey guys, actually I'm a premium user and I downloaded my playlists lately. Unfortunately, I'm not able to play these lists, when my device has no internet connection, although they are downloaded! Sitting in the train back home every weekend the int...

Newbie

Hey guys,   actually I'm a premium user and I downloaded my playlists lately.   Unfortunately, I'm not able to play these lists, when my device has no internet connection, although ...

gkmackey

Regular

10170 Views

14 replies

2 likes

  • 10170 Views
  • 14 replies
  • 2 likes

Constant ads

Spotify will give me an ad saying "now enjoy the next thirty minutes of ad-free music."Then it will play 4 or five ads after that and give me the same notice that I know have thirty minutes to listen ad-free. I don't. When I tried to contact customer...

Newbie

Spotify will give me an ad saying "now enjoy the next thirty minutes of ad-free music."Then it will play 4 or five ads after that and give me the same notice that I know have thirty minutes to listen...

chloe_evernham

Music Fan

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes

Last.fm

I don't know if this has been posted yet but it's getting to the point of being annoying. I notice that you have scrobbling on the app. I put in my credentials and it's saying that my username and/or password is wrong. I logged on to the last.FM webs...

Casual Listener

I don't know if this has been posted yet but it's getting to the point of being annoying. I notice that you have scrobbling on the app. I put in my credentials and it's saying that my username and/or...

damianb3

Casual Listener

508 Views

2 replies

0 likes

  • 508 Views
  • 2 replies
  • 0 likes

Solved!! Downloads

Why can I only download 2923 songs on my phone not 3333. I have only downloaded standard songs i.e. 3-4 mins not classical

Regular

Why can I only download 2923 songs on my phone not 3333. I have only downloaded standard songs i.e. 3-4 mins not classical 

Sevenbells

Regular

1183 Views

6 replies

0 likes

  • 1183 Views
  • 6 replies
  • 0 likes

Wifi only?

How do I set up Spotify on Android so it only streams when connected to wifi?or does not stream when wifi is not available and would use data?

Newbie

How do I set up Spotify on Android so it only streams when connected to wifi? or does not stream when wifi is not available and would use data?

MartinStoichkov

Community Legend

3928 Views

1 replies

8 likes

  • 3928 Views
  • 1 replies
  • 8 likes

i'm not following anyone but...

i still have 6 followings. Could this be solved as soon as possible and it's cringy af haha

Casual Listener

i still have 6 followings. Could this be solved as soon as possible and it's cringy af haha

MartinStoichkov

Community Legend

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Removing songs from playlists / entire playlists

Hi,I have a question. If I remove from a playlist one or more songs, or I remove a entire playlist, those songes will be removed from the cache of my phone? Indeed I have Premium and I hav dowloaded all ym playlists but sometimes i remove songs / pla...

Casual Listener

Hi, I have a question. If I remove from a playlist one or more songs, or I remove a entire playlist, those songes will be removed from the cache of my phone?   Indeed I have Premium and I hav...

MartinStoichkov

Community Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Spotify suddenly will only let me Shuffle play

**bleep** just happened to my Spotify. For some reason it is telling me to upgrade premium just to play a song, **bleep** is this **bleep**. I understand that this is supposed to be a premium feature but that's stupid af, plus I've had the ability to...

Newbie

**bleep** just happened to my Spotify. For some reason it is telling me to upgrade premium just to play a song, **bleep** is this **bleep**. I understand that this is supposed to be a premium feature...

MartinStoichkov

Community Legend

1717 Views

1 replies

0 likes

  • 1717 Views
  • 1 replies
  • 0 likes

Issue with Android tablets

I'm having issues with my mum's tablet and playback on Bose soundlink. When connected to the speaker on Bluetooth, there are intermittent connection issues - songs pause and searching is non existent. Unpair the speaker and the issue stops with spoti...

Newbie

I'm having issues with my mum's tablet and playback on Bose soundlink. When connected to the speaker on Bluetooth, there are intermittent connection issues - songs pause and searching is non existent...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Hilfe auf deutsch für android

Habe seit heute spotify premium und ich habe auch den Beleg per email bekommen. Leider funktioniert das bei der App einfach nicht. Habe mich schon ab und wieder angemeldet und die App auch gelöscht und wieder gedownloadet aber nichts funktioniert. Bi...

Newbie

Habe seit heute spotify premium und ich habe auch den Beleg per email bekommen. Leider funktioniert das bei der App einfach nicht. Habe mich schon ab und wieder angemeldet und die App auch gelöscht u...

Maxim

Spotify Star

1894 Views

1 replies

0 likes

  • 1894 Views
  • 1 replies
  • 0 likes

30 day trial??

So I signed up for the "30day trial" but it says my trial is over March 25th.....That's not 30 days

Casual Listener

So I signed up for the "30day trial" but it says my trial is over March 25th.....That's not 30 days 😡😡

Joe

Community Legend

612 Views

3 replies

0 likes

  • 612 Views
  • 3 replies
  • 0 likes

cannot add to playlist since update

I think there was an update when you click the drop down for a song or album and click save, download or add to playlist it doesn't work at all. I have removed Spotify and reinstalled still the same

Newbie

I think there was an update when you click the drop down for a song or album and click save, download or add to playlist it doesn't work at all. I have removed Spotify and reinstalled still the same

roko1

Regular

842 Views

5 replies

2 likes

  • 842 Views
  • 5 replies
  • 2 likes

Song wont play

Here's the scoop. Can't play my downloaded songs on new phone.Samsung galaxy 5 note.tried uninstall/reinstall. Have premium but it's not recognized? Any ideas

Casual Listener

Here's the scoop. Can't play my downloaded songs on new phone.Samsung galaxy 5 note.tried uninstall/reinstall. Have premium but it's not recognized? Any ideas

Ibonsall14

Gig Goer

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution Almacenamiento

En mi aplicación de Spotify NO me da la opción de poder cambiar el almacenamiento a una SD externa.Como soluciono eso?Tengo un Android

Newbie

En mi aplicación de Spotify NO me da la opción de poder cambiar el almacenamiento a una SD externa. Como soluciono eso? Tengo un Android

MonicaM_Bogota

Roadie

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes