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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111462 Views

26 replies

3 likes

  • 111462 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

224228 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 224228 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581516 Views

79 replies

3 likes

  • 581516 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478692 Views

577 replies

40 likes

Account
Free
  • 478692 Views
  • 577 replies
  • 40 likes

Downloaded Songs Issues

I have music downloaded and then I switch to offline mode. Shortly after it will remove the downloaded music so I can't play them offline. Why does this happen? It's very frustrating.

Newbie

I have music downloaded and then I switch to offline mode. Shortly after it will remove the downloaded music so I can't play them offline. Why does this happen? It's very frustrating.

lBlanco94

Regular

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

New Releases in "Discover",tab no longer showinv

Hi everyone..I've been a Spotify Premiun listener for over 2 years and am currently listening to Spotify on a LG/Android Smartphone device. As of today I noticed the "new releases" column which would always appear after you first click on the discove...

Roadie

Hi everyone..I've been a Spotify Premiun listener for over 2 years and am currently listening to Spotify on a LG/Android Smartphone device. As of today I noticed the "new releases" column which would...

SparseNSpurious

Newbie

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Download 3g/4g

My spotify is not downloading by 4g even with a linked option

Newbie

My spotify is not downloading by 4g even with a linked option

Joe

Community Legend

818 Views

1 replies

0 likes

  • 818 Views
  • 1 replies
  • 0 likes

Solved!! Spotify crashes when scrolling down in artists.

Hey, I'm having a bit of a problem.Spotify crashes, but it happens when I scroll down in artists..On the screenshot you see bellow, you'll see Metallica. The "On Tour" section appears right after the "Related Artists" section, and as soon as "On Tour...

Casual Listener

Hey, I'm having a bit of a problem. Spotify crashes, but it happens when I scroll down in artists.. On the screenshot you see bellow, you'll see Metallica. The "On Tour" section appears right after...

CherryKi

Casual Listener

2401 Views

2 replies

0 likes

  • 2401 Views
  • 2 replies
  • 0 likes

My Equalizer is gone!

Recently I have noticed that my Equalizer is gone, I have premuim and I started using a lg g4 and it is andriod version 6.0

Newbie

Recently I have noticed that my Equalizer is gone, I have premuim and I started using a lg g4 and it is andriod version 6.0

luchomazzola

Casual Listener

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Nexus 6p UI Broken

In the new UI update, a lot of the options aren't working. I can't add songs to playlist, go to full album, none of the track options work,not even save track (but the checkmark works). The update after that didn't fix it.Also track rearrangement wou...

Visitor

In the new UI update, a lot of the options aren't working. I can't add songs to playlist, go to full album, none of the track options work,not even save track (but the checkmark works). The update af...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

Smartwatch spotify issue

So Ive recently had problem with spotify and my smartwatch (motorola moto 360 1st gen). Sometimes the controls dont show up on my watch while music is still playing via the phone. Any other app works fine on the watch, all my messages are recieved bu...

Newbie

So Ive recently had problem with spotify and my smartwatch (motorola moto 360 1st gen). Sometimes the controls dont show up on my watch while music is still playing via the phone. Any other app works...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Music selection

I'm wondering why when I selected the trolls soundtrack to play in my daycare it started playing a song by Anna Kendrick with foul language..... It has the F word many times... Now for me it's not a problem but when I have kids asking me to play the ...

Newbie

I'm wondering why when I selected the trolls soundtrack to play in my daycare it started playing a song by Anna Kendrick with foul language..... It has the F word many times... Now for me it's not a ...

Hubo

Community Legend

738 Views

1 replies

0 likes

  • 738 Views
  • 1 replies
  • 0 likes

spotify connect problem

I havet a galaxy s7, and want to control galaxy s4 connected to amp. I can start up the connection but cannot control the volume. When I pause, the the connection is lost and I have to restart the whole system again.Bengt

Newbie

I havet a galaxy s7, and want to control galaxy s4 connected to amp. I can start up the connection but cannot control the volume. When I pause, the the connection is lost and I have to restart the wh...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

Why is Spotify doing this.

A few times this year I have launched my app and it has started redownloading every song I have had or all of my artists but my playlists are still downloaded and safe for some reason. Now today it did the same thing and now it won't let me download ...

Newbie

A few times this year I have launched my app and it has started redownloading every song I have had or all of my artists but my playlists are still downloaded and safe for some reason. Now today it d...

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
  • 0 likes

I don't have downloaded songs but they're taking up space anyway?!

I keep clearing them out with CleanMaster but eventually I have like 1.2 gigs of downloaded songs when I don't actually HAVE any. In the picture there is less because I cleared it out recently, but I guess it'll just download them all again... imagin...

Casual Listener

I keep clearing them out with CleanMaster but eventually I have like 1.2 gigs of downloaded songs when I don't actually HAVE any. In the picture there is less because I cleared it out recently, but I...

Skounce

Casual Listener

665 Views

2 replies

0 likes

  • 665 Views
  • 2 replies
  • 0 likes

spotify -> Andoid car stereo = play ONLY through front 2 speakers

Hi I got a Eonon ga2162 and i only got sound on front speakers when i use Spotify on the headunit, but it works on all speaker when i play from my phone via bluetooth.Any suggestions?

Newbie

Hi  I got a Eonon ga2162 and i only got sound on front speakers when i use Spotify on the headunit, but it works on all speaker when i play from my phone via bluetooth. Any suggestions?

733 Views

0 replies

0 likes

  • 733 Views
  • 0 replies
  • 0 likes

Can't download songs for offline mode

I am using a Samsung Galaxy A8 and recently, all 1004 of my offline songs have been deleted. I've tried reinstalling the app and clearing storage data but it only made it worse to where when I'm downloading the songs and i hit the stop download butto...

Newbie

I am using a Samsung Galaxy A8 and recently, all 1004 of my offline songs have been deleted. I've tried reinstalling the app and clearing storage data but it only made it worse to where when I'm down...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

PLAY OFFLINE WITHOUT USING OFFLINE MODE

I CAN PLAY MY DOWNLOADED SONGS OFFLINE EVEN THOUGH I AM NOT ACTIVATING MY OFFLINE MODE. AND MY OFFLINE DAYS STAYS 29. WHY AM I SO LUCKY?

Casual Listener

I CAN PLAY MY DOWNLOADED SONGS OFFLINE EVEN THOUGH I AM NOT ACTIVATING MY OFFLINE MODE. AND MY OFFLINE DAYS STAYS 29. WHY AM I SO LUCKY?  

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

PLAY OFFLINE WITHOUT USING OFFLINE MODE

I CAN PLAY MY DOWNLOADED SONGS OFFLINE EVEN THOUGH I AM NOT ACTIVATING MY OFFLINE MODE. AND MY OFFLINE DAYS STAYS 29. WHY AM I SO LUCKY?

Casual Listener

I CAN PLAY MY DOWNLOADED SONGS OFFLINE EVEN THOUGH I AM NOT ACTIVATING MY OFFLINE MODE. AND MY OFFLINE DAYS STAYS 29. WHY AM I SO LUCKY?  

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

Superuser Contribution SPOTIFY CONSOME MUITOS DADOS

Há algum tempo venho utilizando o spotify, e ele está consumindo quase 1Gb por 2horas de música reproduzida, é a mesma playlist na qual eu escuta por 4/5horas e consumia 20mb.

Newbie

Há algum tempo venho utilizando o spotify, e ele está consumindo quase 1Gb por 2horas de música reproduzida, é a mesma playlist na qual eu escuta por 4/5horas e consumia 20mb.

aleeraser

Casual Listener

1501 Views

2 replies

0 likes

  • 1501 Views
  • 2 replies
  • 0 likes

Spotify charging me twice

First I subscribed to Spotify premium for my phone only. After I got charged, I opened Spotify and it says your last payment didn't work. I went to the Spotify website and checked my account it is subscribed to Spotify Premium until April 20

Casual Listener

First I subscribed to Spotify premium for my phone only. After I got charged, I opened Spotify and it says your last payment didn't work. I went to the Spotify website and checked my account it is su...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

Can't find all songs of the Artist

Hello all, I have a spotify premium account and I was wondering why i couldn't find songs by an artist in Germany (K. I. Z) when I used spotify of my other friends I could find all their songs but when I use my spotify I could only find some songs by...

Newbie

Hello all, I have a spotify premium account and I was wondering why i couldn't find songs by an artist in Germany (K. I. Z) when I used spotify of my other friends I could find all their songs but wh...

Slim96

Regular

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Can't add songs to playlists since last update... Please help

I try to do like I always do to add a song to a playlist, press the three little dots button, press add to playlist, but when I press this it just closes the menu instead of showing me all my playlists like usual. I tried restarting the app, tried wi...

Newbie

I try to do like I always do to add a song to a playlist, press the three little dots button, press add to playlist, but when I press this it just closes the menu instead of showing me all my playlis...

Emsela80

Casual Listener

1715 Views

4 replies

2 likes

  • 1715 Views
  • 4 replies
  • 2 likes

trouble streaming to chromecast from phone?

Ive been trying to steaming spotify to my chromecast on the tv downstairs, but occassionally the option to select the cromecast is greyed out, when other people are watching the tv and not actually using the chromecast the option to stream is there. ...

Casual Listener

Ive been trying to steaming spotify to my chromecast on the tv downstairs, but occassionally the option to select the cromecast is greyed out, when other people are watching the tv and not actually u...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes