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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107542 Views

26 replies

3 likes

  • 107542 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217532 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217532 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571787 Views

79 replies

3 likes

  • 571787 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470956 Views

577 replies

40 likes

Account
Free
  • 470956 Views
  • 577 replies
  • 40 likes

Featuring artists not showing up in albums

After downloading and adding albums to my library, the under the song name when on the "browse" page it shows all the artists in the song under the song name but when I save it and go to my library, I go to the album and it just shows the album artis...

Regular

After downloading and adding albums to my library, the under the song name when on the "browse" page it shows all the artists in the song under the song name but when I save it and go to my library, ...

3926 Views

0 replies

9 likes

Featuring artists
my library
  • 3926 Views
  • 0 replies
  • 9 likes

Featuring artists not showing in albums

After downloading and adding albums to my library, the under the song name when on the "browse" page it shows all the artists in the song under the song name but when I save it and go to my library, I go to the album and it just shows the album artis...

Newbie

After downloading and adding albums to my library, the under the song name when on the "browse" page it shows all the artists in the song under the song name but when I save it and go to my library, ...

528 Views

0 replies

0 likes

  • 528 Views
  • 0 replies
  • 0 likes

Solved!! Can't delete local song from playlist

Cannot delete a song from my playlist on my android phone. Song is grayed out and cannot interact with it. Already deleted cache and uninstalled - reinstalled app. On my PC the song doesn't appear. It was a local file.

Casual Listener

Cannot delete a song from my playlist on my android phone. Song is grayed out and  cannot interact with it. Already deleted cache and uninstalled - reinstalled app.  On my PC the song does...

jnpablo

Casual Listener

1448 Views

3 replies

0 likes

  • 1448 Views
  • 3 replies
  • 0 likes

Download limit

Why can I only download 2923 songs on my phone not 3333

Regular

Why can I only download 2923 songs on my phone not 3333

Joe

Community Legend

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Problem with choice menu spotify (premium)

I'm having problems with the choice menu of Spotify on my smartphone (Samsung Galaxy S4 mini). When clicking on the three dots next to a song, the choice menu appears, but when I try to select something (e.g. 'Go to album' or putting a song into queu...

Casual Listener

I'm having problems with the choice menu of Spotify on my smartphone (Samsung Galaxy S4 mini). When clicking on the three dots next to a song, the choice menu appears, but when I try to select someth...

Limoen

Casual Listener

1082 Views

2 replies

1 likes

  • 1082 Views
  • 2 replies
  • 1 likes

Spotify connect only works for a few seconds then goes back to local play

Hello, i have a problem with spotify connect on my onkyo reciver ( TX-NR646)when is use spotify on my samsung galaxy s6 i go to availible devices and i see my onkyo there, when i select it it plays for like 5 seconds and then it returns the sound to ...

Regular

Hello,   i have a problem with spotify connect on my onkyo reciver ( TX-NR646) when is use spotify on my samsung galaxy s6 i go to availible devices and i see my onkyo there, when i select it...

jeffrey980

Regular

1627 Views

2 replies

0 likes

Connect
Onkyo
Spotfy connect
  • 1627 Views
  • 2 replies
  • 0 likes

Solved!! Premium - Help deleting downloaded songs

I have Spotify Premium and I have many entire albums downloaded as playlists to my external sd card. I am trying to clear up some space on my external sd card and so I press on the album/playlist and then press "undownload". Then the songs/album do n...

Regular

I have Spotify Premium and I have many entire albums downloaded as playlists to my external sd card. I am trying to clear up some space on my external sd card and so I press on the album/playlist and...

BelgianAlien

Music Fan

73404 Views

12 replies

2 likes

  • 73404 Views
  • 12 replies
  • 2 likes

No me deja pasar la musica a la SD

Antes, cuando me ponía las canciones cada 4 dias por que el bueno de spotify te las elimina cuando le da la gana, me dejaba almenos pasar las canciones a la tarjeta SD pero ahora? no me aparece la opcion y tengo 1200 aprox... . Alguien sabe cómo?

Newbie

Antes, cuando me ponía las canciones cada 4 dias por que el bueno de spotify te las elimina cuando le da la gana, me dejaba almenos pasar las canciones a la tarjeta SD pero ahora? no me aparece la op...

Luisvillela

Newbie

841 Views

1 replies

0 likes

  • 841 Views
  • 1 replies
  • 0 likes

Premium

Hjælp kan ik få Premium da den siger at jeg ikke har indtastet udløbnings dato? Men alt er korrekt...

Newbie

Hjælp kan ik få Premium da den siger at jeg ikke har indtastet udløbnings dato? Men alt er korrekt...

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes

Customization of playlists (cover and description box)

I can't show the album cover on the lock screen while I'm listening

Newbie

I can't show the album cover on the lock screen while I'm listening

Joe

Community Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Solved!! Hacked account

Hello, so my account has been recently hacked. After several e-mail I finally got it back but now all I have is some playlists from Dominican republic and all songs from "Your Music" sections are missing. I don't have to describe how angry I am. Not ...

Casual Listener

Hello,   so my account has been recently hacked. After several e-mail I finally got it back but now all I have is some playlists from Dominican republic and all songs from "Your Music" section...

Whirt

Casual Listener

748 Views

2 replies

0 likes

  • 748 Views
  • 2 replies
  • 0 likes

Solved!! Spotify 7.9.0.746 dont download music by celular network

Hi, my name is jorge. I from Argentina.I have a problem with this version of Spotify. When try download music by celular network, never start. I modify de config but have not effect. Please y need help for this problem.Be.

Newbie

Hi, my name is jorge. I from Argentina. I have a problem with this version of Spotify. When try download music by celular network, never start. I modify de config but have not effect. Please y need ...

Joe

Community Legend

758 Views

1 replies

0 likes

  • 758 Views
  • 1 replies
  • 0 likes

Change subscription from normal premium to family

Is it possible to change my account from a regular premium account to a family premium account without losing all my downloaded and saved songs ? My family wants to use Spotify aswell ( I am the only one using it so far ) and I'd like to also get the...

Newbie

Is it possible to change my account from a regular premium account to a family premium account without losing all my downloaded and saved songs ? My family wants to use Spotify aswell ( I am the only...

Hubo

Community Legend

644 Views

1 replies

0 likes

  • 644 Views
  • 1 replies
  • 0 likes

Move playlist to folder

How does one move a playlist into a folder?Thanks

Gig Goer

How does one move a playlist into a folder? Thanks

Hubo

Community Legend

10357 Views

3 replies

0 likes

  • 10357 Views
  • 3 replies
  • 0 likes

Sound going in and out

I have an Android 5. Recently my paid account sound is going in and out. I've been working on this for days, trying all of the instructions I've found here. Nothing works. It works fine on my laptop.

Newbie

I have an Android 5.  Recently my paid account sound is going in and out.  I've been working on this for days, trying all of the instructions I've found here.  Nothing works.  It ...

292 Views

0 replies

0 likes

  • 292 Views
  • 0 replies
  • 0 likes

Superuser Contribution App keeps stopping

I have recently updated my Samsung S5 and found my spotify was cutting out. I reinstalled the app which was working fine until I tried to download all the songs I was missing when offline since they disappeared when I reinstalled the app. Now its con...

Newbie

I have recently updated my Samsung S5 and found my spotify was cutting out. I reinstalled the app which was working fine until I tried to download all the songs I was missing when offline since ...

MonicaM_Bogota

Roadie

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify logging out by its own

I've been a premium user off this amazing app since November of 2014 and a frequent user since the beginning of the same year. Recently I'm facing a really annoying problem that is almost making me switch to another music app. I've had to format my p...

Casual Listener

I've been a premium user off this amazing app since November of 2014 and a frequent user since the beginning of the same year. Recently I'm facing a really annoying problem that is almost making me s...

MonicaM_Bogota

Roadie

30598 Views

1 replies

0 likes

  • 30598 Views
  • 1 replies
  • 0 likes

Solved!! Spotify doesn't go on playing songs

I can hear a few songs in a row, but after them I have to unlock my Phone again and go on the Spotify App

Casual Listener

I can hear a few songs in a row, but after them I have to unlock my Phone again and go on the Spotify App

DerLado

Casual Listener

859 Views

2 replies

0 likes

  • 859 Views
  • 2 replies
  • 0 likes

Can't sync from my Desktop

Hello I used to sync and download my playlists from my desktop into my android.... now its gone... Why is that???? I have a lot of playlists and download one by one in my phone is pretty stupid, I used to do that with one click in my desktop.... Is t...

Regular

Hello   I used to sync and download my playlists from my desktop into my android.... now its gone... Why is that???? I have a lot of playlists and download one by one in my phone is pretty stu...

Sk0ll

Regular

553 Views

2 replies

0 likes

  • 553 Views
  • 2 replies
  • 0 likes