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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Playlist does not start after detecting tempo in running mode

Hi folks,i have a problem with when i want to use spotify for running. When i start a individual running mix the app recognize my tempo but it does not start playing songs. When i press play the last playlist will be played.Any ideas?Regards Lars

Casual Listener

Hi folks, i have a problem with when i want to use spotify for running. When i start a individual running mix the app recognize my tempo but it does not start playing songs. When i press p...

376 Views

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Long pauses on BT devices at end of songs

On my newish phone (OnePlus 3), Spotify stops playing at the end of a track (apparently randomly) and then remains silent for a few minutes, up to 10 or so, only to resume playing the next song on the album or playlist. If I wake up the phone, the ne...

Newbie

On my newish phone (OnePlus 3), Spotify stops playing at the end of a track (apparently randomly) and then remains silent for a few minutes, up to 10 or so, only to resume playing the next song on th...

413 Views

0 replies

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Android
bluetooth
playback
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My library not showing up. All my songs are gone

I recently upgraded to premium. On my laptop there is a songs tab and everything is still there but on my android where it should say "My Library" it says "Me". There is no songs tab. i have tried logging in and out, clearing cache, uninstalling and ...

Newbie

I recently upgraded to premium. On my laptop there is a songs tab and everything is still there but on my android where it should say "My Library" it says "Me". There is no songs tab. i have tried lo...

Joe

Community Legend

1102 Views

1 replies

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Solved!! No Stations on Android Auto

Just started using Spotify with Android Auto and cannot figure out how to get followed radio stations to appear in the AA menu. I can start song radio by selecting the ((o)) button just fine, but whenever I try to stream one of my "followed" stations...

Casual Listener

Just started using Spotify with Android Auto and cannot figure out how to get followed radio stations to appear in the AA menu. I can start song radio by selecting the ((o)) button just fine, but whe...

NicolaSpreafico

Newbie

4511 Views

6 replies

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Can I delate playlists?

By mistake, my brother had downloaded a huge playlist that, actually, I won't use. So, I am worried about the space in my memory that this playlist is using. I want to delate it. Can I do something like that? Heeeelp

Newbie

By mistake, my brother had downloaded a huge playlist that, actually, I won't use. So, I am worried about the space in my memory that this playlist is using. I want to delate it. Can I do something l...

Joe

Community Legend

249 Views

1 replies

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Songs dissapeared from "my songs" after update

I've saved an immense amount of music and noticed today (12/31/16) that a good chunk of my music dissapeared after this update. Can anyone help me out? I regret updating this service that I do pay for. I have been a fan for years, but come on.

Newbie

I've saved an immense amount of music and noticed today (12/31/16) that a good chunk of my music dissapeared after this update. Can anyone help me out? I regret updating this service that I do pay fo...

Joe

Community Legend

267 Views

1 replies

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Subida de la totalidad de archivos locales.

Hola He estado intentando subir algunos archivos locales a Spotify y a pesar de que en la opción Editar -> Preferencias elijo la carpeta que quiero subir, no se suben todos los archivos que están dentro de esa carpeta. Pensé que era el formato y revi...

Newbie

Hola 🙂 He estado intentando subir algunos archivos locales a Spotify y a pesar de que en la opción Editar -> Preferencias elijo la carpeta que quiero subir, no se suben todos los archivos que est...

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Can I play songs that I downloaded from other websites? Youtube? Datpiff?

I'm new to spotify so I'm still trying to figure things out. A significant portion of my music on itunes was from youtube, datpiff, or other websites because some of the music I listen to is from artists that aren't on spotify yet, like my boyfriend'...

Casual Listener

I'm new to spotify so I'm still trying to figure things out. A significant portion of my music on itunes was from youtube, datpiff, or other websites because some of the music I listen to is from art...

Joe

Community Legend

791 Views

1 replies

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Save music in an sd card in android

I don't have storage left in my android device,it would be nice to save my music in my sd card

Newbie

I don't have storage left in my android device,it would be nice to save my music in my sd card

Joe

Community Legend

403 Views

1 replies

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Solved!! This song is not on my Spotify!

Hey guys,The song "see you again - wiz Khalifa" is nott on my Spotify anywhere i cant find it.

Newbie

Hey guys, The song "see you again - wiz Khalifa" is nott on my Spotify anywhere i cant find it.

Joe

Community Legend

625 Views

1 replies

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Superuser Contribution Lista de canciones bloqueadas

Hola! Sin querer bloquie algunas canciones en la aplicación, pero no se como desbloquearlas, necesito ayuda

Newbie

Hola! Sin querer bloquie algunas canciones en la aplicación, pero no se como desbloquearlas, necesito ayuda

user-removed

Not applicable

44745 Views

15 replies

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Spotify cannot even withstand running in background

I had lot of issues with Spotify on my previous phone - but it was old.Now I recently bought a brand new, top tier smartphone (Sony Xperia XZ), and yet I face the same issues. When I start the process Spotify, all is fine, I start my playlist then I ...

Regular

I had lot of issues with Spotify on my previous phone - but it was old. Now I recently bought a brand new, top tier smartphone (Sony Xperia XZ), and yet I face the same issues.   When I start...

482 Views

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Audio Quality

Hallo,I have buy Samsung Level on Pro headphones and I have a Galaxy S6 Edge.The headphones have UHQ Audio and the smartphone have UHQ Audio Upscaling.Spotify(Premium) supports UHQ Audio?

Casual Listener

Hallo, I have buy Samsung Level on Pro headphones and I have a Galaxy S6 Edge. The headphones have UHQ Audio and the smartphone have UHQ Audio Upscaling. Spotify(Premium) supports UHQ Audio?

scm-it

Casual Listener

2515 Views

2 replies

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Superuser Contribution Sync over Cellular issue

I'm unable to download my music via mobile data, I've said yes to download over cellular and myou others connect to the Internet etc fine but it is still telling me to go into settings and set yes to download over cellular.I've done a deep clean as s...

Casual Listener

I'm unable to download my music via mobile data, I've said yes to download over cellular and myou others connect to the Internet etc fine but it is still telling me to go into settings and set yes to...

HantzMPLT

Newbie

595 Views

3 replies

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Can't play songs in a particular playlists

I've been searching for local songs from my country (Philippines) and I found plenty in Spotify, though it's quite annoying that some of them are not playable. WindowsAndroidAndroidI've tried both the Windows app and the Android app but none can play...

Casual Listener

I've been searching for local songs from my country (Philippines) and I found plenty in Spotify, though it's quite annoying that some of them are not playable.  Windows Android Android I've ...

IanKyles

Casual Listener

607 Views

2 replies

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Automatic Playlist after audio books

Hey...I have a problem when I hear an audio book on my phone and on all my other hardware via Spotify ist follows automatically a playlist depending in that audio book. I will hear it to put me to sleep...And the bad music wakes mehr up. Could you pl...

Newbie

Hey... I have a problem when I hear an audio book on my phone and on all my other hardware via Spotify ist follows automatically a playlist depending in that audio book. I will hear it to put me to ...

314 Views

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I can't find "your library" in my spotify

Hi, i would like to know how to find "your library" in my spotify, now there is only "me" and i cant find in an organized form my downloaded musics and playlists... i would really appreciated if you solved my problem

Newbie

Hi, i would like to know how to find "your library" in my spotify, now there is only "me" and i cant find in an organized form my downloaded musics and playlists... i would really appreciated if you ...

Joe

Community Legend

1190 Views

3 replies

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Play music through BT during call

I want that Spotify continues playing music through Bluetooth connection when i make or receive a call. But i don't know how to get it.

Casual Listener

I want that Spotify continues playing music through Bluetooth connection when i make or receive a call. But i don't know how to get it.

fischumi

Casual Listener

95093 Views

6 replies

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Spotify premium

[ITA] Ho attivato spotify premium con l'offerta di un euro per tre mesi, per una settimana è andato bene poi mi ha iniziato a dire che non ho spotify premium

Newbie

[ITA] Ho attivato spotify premium con l'offerta di un euro per tre mesi, per una settimana è andato bene poi mi ha iniziato a dire che non ho spotify premium

288 Views

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Probleme sur family

Je suis sur le family de ma femme mais je n'arrive pas a ecouter ma musique quand elle ecoute sa musique qur son téléphone je vois ce qu'elle ecoute sur mon telephone comment dissocier leq compte s merci

Newbie

Je suis sur le family de ma femme mais je n'arrive pas a ecouter ma musique quand elle ecoute sa musique qur son téléphone je vois ce qu'elle ecoute sur mon telephone comment dissocier leq compte s m...

290 Views

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