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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203454 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203454 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548628 Views

78 replies

3 likes

  • 548628 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

456091 Views

571 replies

38 likes

Account
Free
  • 456091 Views
  • 571 replies
  • 38 likes

Streaming quality on Android TV client?

Since the Spotify app for this client doesn't let you change the streaming quality (at least, I couldn't find the option anywhere), I was wondering what bitrate it was using for this particular client and if there was any plan to add the option for c...

Newbie

Since the Spotify app for this client doesn't let you change the streaming quality (at least, I couldn't find the option anywhere), I was wondering what bitrate it was using for this particular clien...

bartaspoz

Casual Listener

2590 Views

3 replies

7 likes

  • 2590 Views
  • 3 replies
  • 7 likes

Solved!! downloaded Playlist won't stay downloaded

I have had this app for some years and right now I am ready to do away with it. It is suckling the data off my plan like crazy.I have downloaded my starred Playlist 5 times for offline use and when I close out the app, not log out, when I open app th...

Casual Listener

I have had this app for some years and right now I am ready to do away with it. It is suckling the data off my plan like crazy. I have downloaded my starred Playlist 5 times for offline use and when...

Joe

Community Legend

10676 Views

8 replies

0 likes

  • 10676 Views
  • 8 replies
  • 0 likes

Unable to reinstall via Play store, getting error code 497

Long story short: Spotify on my NVIDIA Shield Tablet K1 was being sluggish, seemingly some kind of connection issue. Spotify was being fine on other devices (iPhone 6 and MBP). Other network connections were perfectly fine (i.e. the problem was most ...

Regular

Long story short: Spotify on my NVIDIA Shield Tablet K1 was being sluggish, seemingly some kind of connection issue. Spotify was being fine on other devices (iPhone 6 and MBP). Other network connecti...

Joe

Community Legend

873 Views

1 replies

0 likes

  • 873 Views
  • 1 replies
  • 0 likes

unable to download music for offline use

Hello everyone, I'm currently using a Samsung J7 (2016), this phone has a dual sim slot of which I am using both, I noticed that I am unable to download songs when my mobile data is using Sim 1, I have no problems downloading songs using mobile data ...

Visitor

Hello everyone, I'm currently using a Samsung J7 (2016), this phone has a dual sim slot of which I am using both, I noticed that I am unable to download songs when my mobile data is using Sim 1, I ha...

Joe

Community Legend

643 Views

1 replies

0 likes

  • 643 Views
  • 1 replies
  • 0 likes

Porque no puedo escuchar este album?

Quiero escuchar el album de american tragedy deluxe edition de Hollywood Undead pero no me deja porque las canciones aparecen en gris o cuando lo busco no está en spotify

Casual Listener

Quiero escuchar el album de american tragedy deluxe edition de Hollywood Undead pero no me deja porque las canciones aparecen en gris o cuando lo busco no está en spotify

Music92

Newbie

2205 Views

2 replies

1 likes

  • 2205 Views
  • 2 replies
  • 1 likes

Downloaded music to device count exceeded

Im aware this is an issue that many people are having, so instead of highjacking someone elses post, ive made my own. Yesterday I started having issues with my downloaded content disappearing. After a cache delete and app re-install, I now get the er...

Casual Listener

Im aware this is an issue that many people are having, so instead of highjacking someone elses post, ive made my own.    Yesterday I started having issues with my downloaded content disap...

Gerothin

Casual Listener

1304 Views

5 replies

0 likes

  • 1304 Views
  • 5 replies
  • 0 likes

Won't play newly added songs on playlist

I added new songs to my playlist, and it is visible that they have been added because the names are in the playlist, but when I play the playlist, only old songs will play. None of the new ones. Some songs include "No favors" Big Sean, and "I Spy" Sk...

Newbie

I added new songs to my playlist, and it is visible that they have been added because the names are in the playlist, but when I play the playlist, only old songs will play. None of the new ones. Some...

Joe

Community Legend

922 Views

1 replies

0 likes

  • 922 Views
  • 1 replies
  • 0 likes

Spotify Mood Player Test User Sign-Up

Hi, For a school project we are developing an android application that plays music based on the user’s taste and mood. For our prototype we are looking for spotify premium users who are willing to test our application for two weeks and then fill in a...

Visitor

Hi,   For a school project we are developing an android application that plays music based on the user’s taste and mood. For our prototype we are looking for spotify premium users who are will...

704 Views

0 replies

0 likes

  • 704 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution New Android phone

Good day, I am getting a new phone and I am wondering how to switch my playlists? Some are full albums, which is not big of a problem, but some has over 500 songs by different artists. Thanks for your help.

Casual Listener

Good day, I am getting a new phone and I am wondering how to switch my playlists?  Some are full albums, which is not big of a problem, but some has over 500 songs by different artists.   ...

Mosaidso

Casual Listener

897 Views

2 replies

0 likes

  • 897 Views
  • 2 replies
  • 0 likes

Overview of ALL symbols

I'll try and explain what I'm seeing EXACTLY so everyone understands.I'm playing music from the daily mix put together for me (great idea).If I click on the thin line showing what's playing (just above the home, search, radio etc icons) I see the cur...

Casual Listener

I'll try and explain what I'm seeing EXACTLY so everyone understands.I'm playing music from the daily mix put together for me (great idea). If I click on the thin line showing what's playing (just a...

IHS15

Gig Goer

24867 Views

1 replies

2 likes

  • 24867 Views
  • 1 replies
  • 2 likes

Superuser Contribution Download on cellular

How do I enable download on cellular? It continues to say off.

Casual Listener

How do I enable download on cellular? It continues to say off.

Mppro67

Casual Listener

856 Views

2 replies

0 likes

  • 856 Views
  • 2 replies
  • 0 likes

Music missing

I am a paid Spotify premium subscriber. is there a limit on how many songs you can have in your library? I have about 400 and I keep noticing that songs are missing, so I have to go back and add them. This is a problem because I am not aware that the...

Newbie

I am a paid Spotify premium subscriber. is there a limit on how many songs you can have in your library? I have about 400 and I keep noticing that songs are missing, so I have to go back and add them...

520 Views

0 replies

0 likes

  • 520 Views
  • 0 replies
  • 0 likes

Solved!! Phone suddenly starts playing

I have now had a couple of cases where my phone suddenly started playing. Once while I was walking, I logged into my phone, spotify opened (last app used) and suddenly began playing out loud at work for everyone to hear (i did NOT press anything).Add...

Newbie

I have now had a couple of cases where my phone suddenly started playing. Once while I was walking, I logged into my phone, spotify opened (last app used) and suddenly began playing out loud at work ...

Joe

Community Legend

1475 Views

1 replies

0 likes

  • 1475 Views
  • 1 replies
  • 0 likes

Superuser Contribution Access problem

Now when I try to log in into Spotify it say that if I want to hear music for more than 14 days I have to say where I'm going. I'm Italian but I live in Germany what could I do now? My account is logged in with my facebook account. Please help.Quando...

Newbie

Now when I try to log in into Spotify it say that if I want to hear music for more than 14 days I have to say where I'm going. I'm Italian but I live in Germany what could I do now? My account is log...

MonicaM_Bogota

Roadie

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

Accidently uninstalled my app and lost playlists..help

i accidently uninstalled my app and lost all my playlists.. can i restore?

Newbie

i accidently uninstalled  my  app  and  lost all my playlists.. can i restore?  

Joe

Community Legend

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

şarkıyı dinleyemiyorum

Müslüm Gürses ülkemde calinamiyormus ulan muslum baba yoksa nabayim spotifyi niye çalınamaz Müslüm Gürses istanbul sokaklari

Newbie

Müslüm Gürses ülkemde calinamiyormus ulan muslum baba yoksa nabayim spotifyi niye çalınamaz Müslüm Gürses istanbul sokaklari

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes

Superuser Contribution Change payment info

I badly need help. I linked my spotify account to facebook and I subscribed to premium but unfortunately my facebookwas haacked. I tried to use my credit card information to new email address. But i cannot use it. What do I need to do.

Newbie

I badly need help. I linked my spotify account to facebook and I subscribed to premium but unfortunately my facebookwas haacked. I tried to use my credit card information to new email address. But i ...

MonicaM_Bogota

Roadie

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Removing things from Recently Played on the new mobile update

There used to be a button to the right of the "Recently Played" in "My Library" that said edit, and you could remove albums, songs, and artists from your recently played list. It's gone now, how do I remove things from recently played now?

Casual Listener

There used to be a button to the right of the "Recently Played" in "My Library" that said edit, and you could remove albums, songs, and artists from your recently played list. It's gone now, how do I...

maryam_13

Newbie

875 Views

1 replies

0 likes

mobile app
  • 875 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Music] Problemas con el modo Aleatorio

La mayoría de las veces que uso el Modo Aleatorio, en algún momento cuando comienza a reproducir una canción se queda mudo y tengo que seleccionar otra para que se pueda escuchar. Cuándo lo van a arreglar? Tengo un celular Sony Xperia M. Muchas graci...

Casual Listener

La mayoría de las veces que uso el Modo Aleatorio, en algún momento cuando comienza a reproducir una canción se queda mudo y tengo que seleccionar otra para que se pueda escuchar. Cuándo lo van a arr...

bocha1976

Casual Listener

972 Views

2 replies

0 likes

Android
Mobile
  • 972 Views
  • 2 replies
  • 0 likes

Can't navigate the site - can anyone help?

It seems if I turn off my tablet then on again the app wants me to log in, says password wrong, although it is definitely not wrong, I click the forgotten your pw link, reset it, then one of two things: I go to my account through the link in the mail...

Casual Listener

It seems if I turn off my tablet then on again the app wants me to log in, says password wrong, although it is definitely not wrong, I click the forgotten your pw link, reset it, then one of two thin...

ItsJamesJ

Community Legend

657 Views

3 replies

0 likes

  • 657 Views
  • 3 replies
  • 0 likes