Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
384501 Views
543 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Okay I signed up for the Premiem 3 months for .99 okay but I was reading and it said spotify would charge my card every month. I shouldn't get any kind of charges for the next three months right?
Okay I signed up for the Premiem 3 months for .99 okay but I was reading and it said spotify would charge my card every month. I shouldn't get any kind of charges for the next three months right?
Not applicable
540 Views
2 replies
0 likes
Cerré mi sesión y al abrirla de nuevo las canciones en aparecen como si no estuvieran descargadas... Ya inicié sesión con mi usuario "hydesita", con mi correo marisolcantu@hotmail.com y con Facebook y me salen igual
Cerré mi sesión y al abrirla de nuevo las canciones en aparecen como si no estuvieran descargadas... Ya inicié sesión con mi usuario "hydesita", con mi correo marisolcantu@hotmail.com y con Facebook ...
381 Views
0 replies
0 likes
Hi, recently I update to preview 3 of Android on my nexus 5.After download all my Playlist the sound has a lot of noise like clips, or interference like old modem dial.
Hi, recently I update to preview 3 of Android on my nexus 5. After download all my Playlist the sound has a lot of noise like clips, or interference like old modem dial.
Regular
14325 Views
50 replies
1 likes
I have spotify premium and want to download some music. I do not, however, have a connection to wifi. Is there a way to download spotify music directly from the spotify computer app to my phone?
I have spotify premium and want to download some music. I do not, however, have a connection to wifi. Is there a way to download spotify music directly from the spotify computer app to my phone?
Roadie
491 Views
1 replies
0 likes
Steps to reproduce:1. Play music that is NOT available offline2. Turn of screen by pressing the power button once3. Continue to let it play eventually it will stop playing the song and it will not continue to play until you open your phone. NOTE: Ful...
Steps to reproduce: 1. Play music that is NOT available offline 2. Turn of screen by pressing the power button once 3. Continue to let it play eventually it will stop playing the song and it will ...
Roadie
22947 Views
1 replies
3 likes
Shuffle play has been removed intentionally, with the only solution is the functionality that remains on desktop.It's ludicrous, inconvenient and unnecessary
Shuffle play has been removed intentionally, with the only solution is the functionality that remains on desktop. It's ludicrous, inconvenient and unnecessary
Roadie
388 Views
1 replies
2 likes
Hey at allI'm writing because I don't know what to do anymore... since i updatet my Phone and want to open Spotify I get back to my homescreen and got a notification which says "No storage area found. Please check the save settings of your device" St...
Hey at all I'm writing because I don't know what to do anymore... since i updatet my Phone and want to open Spotify I get back to my homescreen and got a notification which says "No storage area f...
Newbie
4328 Views
2 replies
0 likes
What can i do? I have deleted the cache,logout but it says memory is full! I have check storage settings and autorisations but i dont Know what to do?
What can i do? I have deleted the cache,logout but it says memory is full! I have check storage settings and autorisations but i dont Know what to do?
226 Views
0 replies
0 likes
I am using Spotify on a rooted phone that has large internal storage but no external memory card. Every time I update my ROM I lose all of my local content and I need to download it all again. Is there a way to prevent this? And is all of the old mus...
I am using Spotify on a rooted phone that has large internal storage but no external memory card. Every time I update my ROM I lose all of my local content and I need to download it all again. ...
1963 Views
0 replies
0 likes
How can i download spotify on my new galaxy in Dominica. Claims country not supported but spotify on the old iphone works fine here ?
How can i download spotify on my new galaxy in Dominica. Claims country not supported but spotify on the old iphone works fine here ?
347 Views
0 replies
0 likes
I use Spotify via Rockscout by Mirrorlink. Since last week, even if I can still connect to my car's infotainment system and listen to Spotify, the pause button as well as the forward and rearward arrows have vanished from the car's screen (same goes ...
I use Spotify via Rockscout by Mirrorlink. Since last week, even if I can still connect to my car's infotainment system and listen to Spotify, the pause button as well as the forward and rearward arr...
Newbie
2134 Views
3 replies
0 likes
I was using my spotify just fine until today. Suddenly my phone restarted while I was listening the music from spotify. I played the song again in spotify and few minutes later, my phone crashed again. I thought it was because of SD card first becaus...
I was using my spotify just fine until today. Suddenly my phone restarted while I was listening the music from spotify. I played the song again in spotify and few minutes later, my phone crashe...
351 Views
0 replies
1 likes
Hola! Cuando voy a la pestaña de mensajes no me muestra nada y se ca a la pantalla de inicio del celular, es un Samsung j5. Cómo puedo solucionarlo?Gracias!
Hola! Cuando voy a la pestaña de mensajes no me muestra nada y se ca a la pantalla de inicio del celular, es un Samsung j5. Cómo puedo solucionarlo? Gracias!
Casual Listener
831 Views
1 replies
0 likes
I use Galaxy S6 edge with newest firmware.I am so frustrated. I looked into every single threads here related to Spotify stop playing randomly middle of a song.I tried every single one of the methods. It worked for a week or so and now it does it aga...
I use Galaxy S6 edge with newest firmware. I am so frustrated. I looked into every single threads here related to Spotify stop playing randomly middle of a song. I tried every single one of the...
Casual Listener
1005 Views
4 replies
1 likes
I have an older Kyocera Hydro Vibe (probably the problem). This has happened before with previous updates. My Spotify app will attempt to open when I click it, but then just closes after a few seconds of a black screen. I have tried uninstalling and ...
I have an older Kyocera Hydro Vibe (probably the problem). This has happened before with previous updates. My Spotify app will attempt to open when I click it, but then just closes after ...
361 Views
0 replies
0 likes
Hi there! I have a strange issue here. For some reason every time I close this app it logs me out and deletes all of my music saved for offline use. It's obviously pretty annoying, because the offline was a big seller for me to keep spotify because I...
Hi there! I have a strange issue here. For some reason every time I close this app it logs me out and deletes all of my music saved for offline use. It's obviously pretty annoying, because the...
Roadie
1562 Views
8 replies
1 likes
Merhaba,Ödemem alinamadigi için aile ici premium paketimin askiya alindigina dair mail aldim. Kartımın limiti var ve tahsilat yapilamadigina dair hic uyari da almadim.Acilen konuyu inceleyebilir misiniz lütfen?Aynur
Merhaba, Ödemem alinamadigi için aile ici premium paketimin askiya alindigina dair mail aldim. Kartımın limiti var ve tahsilat yapilamadigina dair hic uyari da almadim. Acilen konuyu inceleyebilir ...
Casual Listener
388 Views
1 replies
0 likes
Hi, today I opened spotify on my android phone and I saw a message like " you reached your maximum devices limit and your downloaded musics on this device deleted! " but when I checked my account I saw that only 2 devices connected to my account.
Hi, today I opened spotify on my android phone and I saw a message like " you reached your maximum devices limit and your downloaded musics on this device deleted! " but when I checked my account I s...
Casual Listener
431 Views
1 replies
1 likes
Hi I've got a few songs in my local diles that don't want to sync with my phone app. Is it possible that Spotify is not accepting to sync songs that are not in their library?
Hi I've got a few songs in my local diles that don't want to sync with my phone app. Is it possible that Spotify is not accepting to sync songs that are not in their library?
292 Views
0 replies
0 likes
