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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850416 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850416 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16860 Views
  • 3 replies
  • 0 likes
  • 16860 Views
  • 3 replies
  • 0 likes

Solved!! Spotify bugging in Galaxy S7

I recently upgraded from an s4 to a Galaxy s7 and for some reason spotify is messing up in a variety of areas. First of all, seen very commonly in the forums, is the issue of it not appearing on the lock screen. For me it, this is 70% of the time and...

  • Casual Listener
  • I recently upgraded from an s4 to a Galaxy s7 and for some reason spotify is messing up in a variety of areas. First of all, seen very commonly in the forums, is the issue of it not appearing on the ...
  • evo4g63t
  • Roadie
  • 707 Views
  • 5 replies
  • 1 likes
  • 707 Views
  • 5 replies
  • 1 likes

Superuser Contribution Offline tracks being deleted

Hi,When I download tracks for offline listening Spotify deletes random songs and whole playlists sometimes, meaning it's unavailable for offline listening. I've tried redownloading the app, clearing the cache, re signing in, downloading the playlists...

  • Casual Listener
  • Hi, When I download tracks for offline listening Spotify deletes random songs and whole playlists sometimes, meaning it's unavailable for offline listening. I've tried redownloading the app, clear...
  • Paulsmithy90
  • Casual Listener
  • 226 Views
  • 2 replies
  • 1 likes
  • 226 Views
  • 2 replies
  • 1 likes

How do you filter your playlists when using folders on Android?

How do you filter downloaded playlists when using folders on Android Spotify? WHen not using folders there used to be an option to filter the downloaded only playlists and albums. As there are no restrictions on playlists I want to use playlists rath...

  • Roadie
  • How do you filter downloaded playlists when using folders on Android Spotify?   WHen not using folders there used to be an option to filter the downloaded only playlists and albums.  As t...
  • martinjh99
  • Roadie
  • 502 Views
  • 8 replies
  • 0 likes
  • 502 Views
  • 8 replies
  • 0 likes

Solved!! Lost REPEAT track option ?

Been a couple of days now that I no longer have repeat track option on my Samsung S7. Tried logging off and back on, tried reinstalling app too...still not there. Please tell me they didn't remove it, I use it all the time!

  • Casual Listener
  • Been a couple of days now that I no longer have repeat track option on my Samsung S7. Tried logging off and back on, tried reinstalling app too...still not there. Please tell me they didn't remove it...
  • Joe
  • Community Legend
  • 395 Views
  • 3 replies
  • 0 likes
  • 395 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't install spotify in my device

Hi All,I am facing problem to install spotify in my device, and I need your help. In order to install the app it gives the following information:"This app is incompatible with your device"I am using: Huawei P7-L10 (androind 5.1.1)My google wallet is ...

  • Newbie
  • Hi All, I am facing problem to install spotify in my device, and I need your help. In order to install the app it gives the following information: "This app is incompatible with your device" I...
  • Sophia
  • Roadie
  • 356 Views
  • 1 replies
  • 0 likes
  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify deletes my downloaded songs

Premium üyesiyim. Spotify kendi kendine hesabımdan çıkıyor ve tekrar hesabıma girdiğimde indirmiş olduğum şarkılarım indirilmemiş olarak kütüphanemde duruyor. Bu birkaç kez oldu ve hala düzelmedi. Yardım edebilirseniz çok mutlu olurum, teşekkürler.

  • Newbie
  • Premium üyesiyim. Spotify kendi kendine hesabımdan çıkıyor ve tekrar hesabıma girdiğimde indirmiş olduğum şarkılarım indirilmemiş olarak kütüphanemde duruyor. Bu birkaç kez oldu ve hala düzelmedi. Ya...
  • Sophia
  • Roadie
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Solved!! 3 devices?

I recently got a new phone and downloaded spotify on it. I have never had a problem with downloading the songs just pressed the download switch and it did it. Did not have to turn on cellular or anything. Now when I tried to download that way it say ...

  • Casual Listener
  • I recently got a new phone and downloaded spotify on it. I have never had a problem with downloading the songs just pressed the download switch and it did it. Did not have to turn on cellular or anyt...
  • tomasrex
  • Roadie
  • 334 Views
  • 3 replies
  • 0 likes
  • 334 Views
  • 3 replies
  • 0 likes

Superuser Contribution Adding Song To A Playlist

Hi Guys, I'm using an S7 Edge and occasionally having a problem with adding songs to a playlist. When I click the add to playlist function on a song it does absolutely nothing and just goes back to the track without bringing up the playlists I can ad...

  • Regular
  • Hi Guys,   I'm using an S7 Edge and occasionally having a problem with adding songs to a playlist. When I click the add to playlist function on a song it does absolutely nothing and just goes ...
  • Sophia
  • Roadie
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs in Libary disapparing

Hello, i have several problems with the Android-App.First of all my songs at the 'Your Music' section disappared a few weeks ago. After restarting the phone some songs were back there but only a few. When I used the search function (not the one in th...

  • Newbie
  • Hello,  i have several problems with the Android-App. First of all my songs at the 'Your Music' section disappared a few weeks ago. After restarting the phone some songs were back there but on...
  • Sophia
  • Roadie
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloads undownload themselves

All my downloaded music undownloaded since last night. Its a problem with your app. FIX IT!!!!!!!! GOD darn IT!!!!! I pay money for this **bleep** and don't want to pay more for no music offline. That's why I paid for it so I could have music when of...

  • Casual Listener
  • All my downloaded music undownloaded since last night. Its a problem with your app. FIX IT!!!!!!!! GOD darn IT!!!!! I pay money for this **bleep** and don't want to pay more for no music offline. Tha...
  • Sophia
  • Roadie
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fiz assinatura premium e continuo free

OláFiz a assinatura premium e já consta o pagamento com a operadora do meu cartao, porem ainda continuo free, alguem sabe me dizer quanto tempo demora pra liberar a conta premium?

  • Newbie
  • Olá Fiz a assinatura premium e já consta o pagamento com a operadora do meu cartao, porem ainda continuo free, alguem sabe me dizer quanto tempo demora pra liberar a conta premium?
  • Sophia
  • Roadie
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Playing uninterruptedly

Does spotify app imposes a limit for how long can you play continuously?I installed the app on a phone, plugged on the wall charger and simply let it playing at morning. I observed that, although it keeps playing for te whole day, it stops overnight ...

  • Casual Listener
  • Does spotify app imposes a limit for how long can you play continuously? I installed the app on a phone, plugged on the wall charger and simply let it playing at morning. I observed that, although i...
  • magnomp
  • Casual Listener
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Videos aren't playing

Some videos don't work in the Spotify app for Android!

  • Regular
  • Some videos don't work in the Spotify app for Android!
  • Joe
  • Community Legend
  • 313 Views
  • 3 replies
  • 0 likes
  • 313 Views
  • 3 replies
  • 0 likes

Searh bar

Every time I try to search music it closed the app!

  • Newbie
  • Every time I try to search music it closed the app!
  • Joe
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Teste do premium

Eu fui cobrada o valor de 10,00. sendo que seria gratis por 30 dias, e até agora mesmo após todas as orientações não aparece a versão premium, fica pedindo dados de pagamento de novo!!! como faremos? quero ser reembolsada e pois esta bem claro a info...

  • Newbie
  • Eu fui cobrada o valor de 10,00. sendo que seria gratis por 30 dias, e até agora mesmo após todas as orientações não aparece a versão premium, fica pedindo dados de pagamento de novo!!! como faremos?...
  • mariohr
  • Newbie
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Musik automatically muting mid song

Ever since I upgraded to premium (2 days ago), occasionally the Musik 'mutes' itself in the middle of a song. It does note say muted or something, it just keeps playing - without sound. To turn on the sound again I have to completely restart the Spot...

  • Casual Listener
  • Ever since I upgraded to premium (2 days ago), occasionally the Musik 'mutes' itself in the middle of a song. It does note say muted or something, it just keeps playing - without sound. To turn on th...
  • Pi31415
  • Casual Listener
  • 492 Views
  • 2 replies
  • 0 likes
  • 492 Views
  • 2 replies
  • 0 likes

Superuser Contribution Erro no daily mix

Não consigo acessar o Daily Mix. Minha versão é 1.2.5.3. Solicito verificação.

  • Casual Listener
  • Não consigo acessar o Daily Mix. Minha versão é 1.2.5.3. Solicito verificação.
  • Joe
  • Community Legend
  • 218 Views
  • 3 replies
  • 0 likes
  • 218 Views
  • 3 replies
  • 0 likes

Change Spotify from internal storage to SD card

I have a Moto X Play and I want to change the app from internal storage to SD but the app don't give me the options to do that, I've done everything, but it didn't works. Help!

  • Newbie
  • I have a Moto X Play and I want to change the app from internal storage to SD but the app don't give me the options to do that, I've done everything, but it didn't works. Help!
  • Joe
  • Community Legend
  • 201 Views
  • 2 replies
  • 0 likes
  • 201 Views
  • 2 replies
  • 0 likes