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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Spotify premium

[ITA] Ho attivato spotify premium con l'offerta di un euro per tre mesi, per una settimana è andato bene poi mi ha iniziato a dire che non ho spotify premium

Newbie

[ITA] Ho attivato spotify premium con l'offerta di un euro per tre mesi, per una settimana è andato bene poi mi ha iniziato a dire che non ho spotify premium

288 Views

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Probleme sur family

Je suis sur le family de ma femme mais je n'arrive pas a ecouter ma musique quand elle ecoute sa musique qur son téléphone je vois ce qu'elle ecoute sur mon telephone comment dissocier leq compte s merci

Newbie

Je suis sur le family de ma femme mais je n'arrive pas a ecouter ma musique quand elle ecoute sa musique qur son téléphone je vois ce qu'elle ecoute sur mon telephone comment dissocier leq compte s m...

290 Views

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1 likes

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Speichern auf SD-Card nicht möglich

Ich habe das Problem jetzt auch. Bis gestern konnte ich das noch unter Einstellungen festlegen. Kennt jemand eine Lösung?

Newbie

Ich habe das Problem jetzt auch. Bis gestern konnte ich das noch unter Einstellungen festlegen. Kennt jemand eine Lösung?

256 Views

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Solved!! Dónde se descarga mi música?

Buenos días! Necesito si me puede informar dónde se guardan mis canciones en Samsung J7, he intentado hacerlo como he leído por ahí (adjunto captura de pantalla) pero no me sale nada.

Casual Listener

Buenos días! Necesito si me puede informar dónde se guardan mis canciones en Samsung J7, he intentado hacerlo como he leído por ahí (adjunto captura de pantalla) pero no me sale nada.

lorenaguillier

Regular

3911 Views

8 replies

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No puedo utilizar mi cuenta

Que tal amigos, el problema mío fue que antes tenía 3 dispositivos conectados en mi cuenta, el caso fue que cambie de celular y lo reinicie y ya cuando puse todo al nuevo entre a mi cuenta y no me permite descargar mis canciones porque marca que ya p...

Casual Listener

Que tal amigos, el problema mío fue que antes tenía 3 dispositivos conectados en mi cuenta, el caso fue que cambie de celular y lo reinicie y ya cuando puse todo al nuevo entre a mi cuenta y no me pe...

FranciscoJFA

Casual Listener

392 Views

3 replies

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Bug: "All Songs" for multi-level playlist folders only shows top-most folder.

Actual behaviour: If I have a playlist structure like so: Folder 1Folder 1.aPlaylist 1Folder 1.bPlaylist 2Playlist 3Playlist 4...If I go into "Folder 1" and press "All Songs", it will only populate the list with the songs from "Playlist 1". Expected ...

Casual Listener

Actual behaviour:   If I have a playlist structure like so:   Folder 1 Folder 1.a Playlist 1 Folder 1.b Playlist 2 Playlist 3 Playlist 4 ... If I go into "Folder 1" and ...

robboten

Regular

554 Views

2 replies

1 likes

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Superuser Contribution Se Cierre la aplicación inesperadamente

La aplicación al momento de poner play a una cancion y minimizar la aplicacion esta sigue avanzando pero no me aparece la barra de reproducción en las notificaciónes y al abrir de nuevo la aplicación se cierra y se detiene.

Newbie

La aplicación al momento de poner play a una cancion y minimizar la aplicacion esta sigue avanzando pero no me aparece la barra de reproducción en las notificaciónes y al abrir de nuevo la aplicación...

Ernesto_carsan

Newbie

1436 Views

2 replies

0 likes

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Library

My library is not showing up in this new version of the app

Newbie

My library is not showing up in this new version of the app

Joe

Community Legend

885 Views

1 replies

2 likes

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Can't deactivate the shuffle playback

Since some versions of Spotify for Android, when activating the shuffle button, I can't deactivate it for non reason.. I tick on it and it stays green.. Using latest beta version but it was on every beta as far as I know..Samsung Galaxy S7 edge, andr...

Casual Listener

Since some versions of Spotify for Android, when activating the shuffle button, I can't deactivate it for non reason.. I tick on it and it stays green.. Using latest beta version but it was on every ...

ChilliBo

Casual Listener

456 Views

4 replies

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Echo Dot vs Chromecast Audio sound quality connected to a stereo system?

Has anyone tried both? Kicking myself for not comparing them side to side into a stereo system when I had the chance this week.Wondering if maybe the Dot has a dynamic limiter like the CCA but is not defeatable in settings, or a lesser DAC etc.

Music Fan

Has anyone tried both? Kicking myself for not comparing them side to side into a stereo system when I had the chance this week. Wondering if maybe the Dot has a dynamic limiter like the CCA but is...

ClassicalGas

Gig Goer

3334 Views

1 replies

1 likes

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Android marshmallow - problems since upgrading to Premium

Since upgrading to Premium, every time I now start the app, it is very laggy and often crashes. I have cleared the cache and even reinstalled. Problem persists.Xperia Z3c

Casual Listener

Since upgrading to Premium, every time I now start the app, it is very laggy and often crashes. I have cleared the cache and even reinstalled. Problem persists. Xperia Z3c

Eurosimz

Casual Listener

522 Views

4 replies

0 likes

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Superuser Contribution Repeating Ad?

Hello! So I'm playing music, have been for a while, and all the sudden an ad comes on. I sit and wait through it, but anither comes in, but it's completely silent. And then that one gets done and repeats again. And again. And again. It just won't sto...

Newbie

Hello! So I'm playing music, have been for a while, and all the sudden an ad comes on. I sit and wait through it, but anither comes in, but it's completely silent. And then that one gets done and rep...

meahtenoha

Spotify

395 Views

1 replies

0 likes

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Playlists will not appear on mobile app and vice versa

Playlists will not appear on mobile app and vice versa, i have tried everything.I have tried to restart app, go offline and shut down firewall..Please help me.

Casual Listener

Playlists will not appear on mobile app and vice versa, i have tried everything.I have tried to restart app, go offline and shut down firewall..Please help me.

Jacob

Community Legend

555 Views

3 replies

0 likes

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How to add many songs to playlist?

Wanna add songs from my favorites to a playlist is there a way to mark them and add them all or do I have to add them one by one? Thanks!

Regular

Wanna add songs from my favorites to a playlist is there a way to mark them and add them all or do I have to add them one by one? Thanks!

Joe

Community Legend

389 Views

1 replies

0 likes

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Superuser Contribution Download

I have internet but i can't download my songs in my library. Is the problem my internet or my spotify (i am premium)

Newbie

I have internet but i can't download my songs in my library. Is the problem my internet or my spotify (i am premium)

Maria_B

Moderator

437 Views

1 replies

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Bluetooth autoplay and A2DP in car browse button

Hello, I need to solve this issue.Spotify App doesn’t play music automatically after connection to car Bluetooth (A2AP) and elsewhere. I think that I solved this problem with bought app Autoplay for Spotify, however this app don’t work so well. Could...

Newbie

  Hello,   I need to solve this issue. Spotify App doesn’t play music automatically after connection to car Bluetooth (A2AP) and elsewhere.   I think that I solved this problem w...

1264 Views

0 replies

2 likes

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Superuser Contribution No se reproducen ciertas canciones en modo offline para Android

Descargue canciones y cuando pongo el modo offline no se reproducen. Pero son muchas. Más de la mitad de las canciones que descargué. Cuando pongo el modo online se reproducen normal. ¿Qué pasa? ¡Ayuda!

Newbie

Descargue canciones y cuando pongo el modo offline no se reproducen. Pero son muchas. Más de la mitad de las canciones que descargué. Cuando pongo el modo online se reproducen normal. ¿Qué pasa? ¡Ayu...

Karla08

Visitor

2593 Views

2 replies

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Paguei e Não foi liberado

Boa tarde, paguei via cartão a conta premium, porem não foi liberado e ainda foi cobrado o valor de 16,90 duas vezes.Gostaria que liberasse a conta premium e cancelasse um dos pagamentos.Obrigado

Visitor

Boa tarde, paguei via cartão a conta premium, porem não foi liberado e ainda foi cobrado o valor de 16,90 duas vezes. Gostaria que liberasse a conta premium e cancelasse um dos pagamentos. Obrigado

207 Views

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Limiting downloads to one of my devices

Hi all, is it possible to use my tablet as main storage to save all my downloads, whilst limiting the number of downloads to my phone to save on storage?

Casual Listener

Hi all, is it possible to use my tablet as main storage to save all my downloads, whilst limiting the number of downloads to my phone to save on storage?

paulhooper414

Casual Listener

456 Views

2 replies

0 likes

vary download quanities between devices
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