Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118897 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239885 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600870 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
493167 Views
581 replies
42 likes
Hi, I have been using Spotify for a couple of years. For quite some time now I have trouble with it stuttering while it's playing in the background. I tried several things but I could not solve it. This post is not to solve that issue.It is to get ad...
Hi, I have been using Spotify for a couple of years. For quite some time now I have trouble with it stuttering while it's playing in the background. I tried several things but I could not so...
Regular
1501 Views
3 replies
0 likes
Hi, One of my friends connected to my wifi last weekend, and was able to see my new Onkyo receiver as a device on spotify on his Phone. Even after going home, its still there, and he can start songs from anywhere, and it takes over if I for example a...
Hi, One of my friends connected to my wifi last weekend, and was able to see my new Onkyo receiver as a device on spotify on his Phone. Even after going home, its still there, and h...
Casual Listener
857 Views
2 replies
0 likes
Amigos Spotify descargo, descargo y vuelvo a descargar mi biblioteca a mi phono, cada 2 dias reaparece como no descargada!Que es lo que tengo que hacer ??Mi photo esta dentro de los 3 aparatos reconocidos para escuchar
Amigos Spotify descargo, descargo y vuelvo a descargar mi biblioteca a mi phono, cada 2 dias reaparece como no descargada! Que es lo que tengo que hacer ?? Mi photo esta dentro de los 3 aparatos re...
Regular
400 Views
1 replies
0 likes
As músicas no meu app, do Spotify free, para Android, param de reproduzir, quando o celular entra em standby.O que fazer, para concertar isso?
As músicas no meu app, do Spotify free, para Android, param de reproduzir, quando o celular entra em standby. O que fazer, para concertar isso?
Roadie
821 Views
1 replies
0 likes
Se me quito Spotify premium derrepente, estaba escuchando música y voy a recoger algo y ya no tenia premium
Se me quito Spotify premium derrepente, estaba escuchando música y voy a recoger algo y ya no tenia premium
Roadie
605 Views
1 replies
0 likes
The volume on my Spotify gets really quiet then loud again. I tried messing with the sound settings and nothing works. I cant stand to listen to it anymore. I have a Galaxy S6 edge.
The volume on my Spotify gets really quiet then loud again. I tried messing with the sound settings and nothing works. I cant stand to listen to it anymore. I have a Galaxy S6 edge.
Roadie
714 Views
1 replies
0 likes
After the last Spotify update the app is paused in online mode... However, when I open the app the music is paying again... I tried reinstalling the app but this problem continues... My downloaded playlist can play continuously.
After the last Spotify update the app is paused in online mode... However, when I open the app the music is paying again... I tried reinstalling the app but this problem continues... My downloaded pl...
Community Legend
438 Views
1 replies
0 likes
When I search up logic undeniable, I just want to add his song relaxation onto,my playlist. But the song names are dimmed and I cannot play or add them.
When I search up logic undeniable, I just want to add his song relaxation onto,my playlist. But the song names are dimmed and I cannot play or add them.
Community Legend
1749 Views
10 replies
0 likes
I have music downloaded and then I switch to offline mode. Shortly after it will remove the downloaded music so I can't play them offline. Why does this happen? It's very frustrating.
I have music downloaded and then I switch to offline mode. Shortly after it will remove the downloaded music so I can't play them offline. Why does this happen? It's very frustrating.
Regular
434 Views
1 replies
0 likes
Hi everyone..I've been a Spotify Premiun listener for over 2 years and am currently listening to Spotify on a LG/Android Smartphone device. As of today I noticed the "new releases" column which would always appear after you first click on the discove...
Hi everyone..I've been a Spotify Premiun listener for over 2 years and am currently listening to Spotify on a LG/Android Smartphone device. As of today I noticed the "new releases" column which would...
Newbie
441 Views
1 replies
0 likes
My spotify is not downloading by 4g even with a linked option
My spotify is not downloading by 4g even with a linked option
Community Legend
826 Views
1 replies
0 likes
Hey, I'm having a bit of a problem.Spotify crashes, but it happens when I scroll down in artists..On the screenshot you see bellow, you'll see Metallica. The "On Tour" section appears right after the "Related Artists" section, and as soon as "On Tour...
Hey, I'm having a bit of a problem. Spotify crashes, but it happens when I scroll down in artists.. On the screenshot you see bellow, you'll see Metallica. The "On Tour" section appears right after...
Casual Listener
2430 Views
2 replies
0 likes
Recently I have noticed that my Equalizer is gone, I have premuim and I started using a lg g4 and it is andriod version 6.0
Recently I have noticed that my Equalizer is gone, I have premuim and I started using a lg g4 and it is andriod version 6.0
Casual Listener
444 Views
1 replies
0 likes
In the new UI update, a lot of the options aren't working. I can't add songs to playlist, go to full album, none of the track options work,not even save track (but the checkmark works). The update after that didn't fix it.Also track rearrangement wou...
In the new UI update, a lot of the options aren't working. I can't add songs to playlist, go to full album, none of the track options work,not even save track (but the checkmark works). The update af...
422 Views
0 replies
0 likes
So Ive recently had problem with spotify and my smartwatch (motorola moto 360 1st gen). Sometimes the controls dont show up on my watch while music is still playing via the phone. Any other app works fine on the watch, all my messages are recieved bu...
So Ive recently had problem with spotify and my smartwatch (motorola moto 360 1st gen). Sometimes the controls dont show up on my watch while music is still playing via the phone. Any other app works...
393 Views
0 replies
0 likes
I'm wondering why when I selected the trolls soundtrack to play in my daycare it started playing a song by Anna Kendrick with foul language..... It has the F word many times... Now for me it's not a problem but when I have kids asking me to play the ...
I'm wondering why when I selected the trolls soundtrack to play in my daycare it started playing a song by Anna Kendrick with foul language..... It has the F word many times... Now for me it's not a ...
Community Legend
748 Views
1 replies
0 likes
I havet a galaxy s7, and want to control galaxy s4 connected to amp. I can start up the connection but cannot control the volume. When I pause, the the connection is lost and I have to restart the whole system again.Bengt
I havet a galaxy s7, and want to control galaxy s4 connected to amp. I can start up the connection but cannot control the volume. When I pause, the the connection is lost and I have to restart the wh...
335 Views
0 replies
0 likes
A few times this year I have launched my app and it has started redownloading every song I have had or all of my artists but my playlists are still downloaded and safe for some reason. Now today it did the same thing and now it won't let me download ...
A few times this year I have launched my app and it has started redownloading every song I have had or all of my artists but my playlists are still downloaded and safe for some reason. Now today it d...
379 Views
0 replies
0 likes
I keep clearing them out with CleanMaster but eventually I have like 1.2 gigs of downloaded songs when I don't actually HAVE any. In the picture there is less because I cleared it out recently, but I guess it'll just download them all again... imagin...
I keep clearing them out with CleanMaster but eventually I have like 1.2 gigs of downloaded songs when I don't actually HAVE any. In the picture there is less because I cleared it out recently, but I...
Casual Listener
674 Views
2 replies
0 likes
