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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107551 Views

26 replies

3 likes

  • 107551 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217546 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217546 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571831 Views

79 replies

3 likes

  • 571831 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

471208 Views

577 replies

40 likes

Account
Free
  • 471208 Views
  • 577 replies
  • 40 likes

unable to download music for offline use

Hello everyone, I'm currently using a Samsung J7 (2016), this phone has a dual sim slot of which I am using both, I noticed that I am unable to download songs when my mobile data is using Sim 1, I have no problems downloading songs using mobile data ...

Visitor

Hello everyone, I'm currently using a Samsung J7 (2016), this phone has a dual sim slot of which I am using both, I noticed that I am unable to download songs when my mobile data is using Sim 1, I ha...

Joe

Community Legend

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
  • 0 likes

Porque no puedo escuchar este album?

Quiero escuchar el album de american tragedy deluxe edition de Hollywood Undead pero no me deja porque las canciones aparecen en gris o cuando lo busco no está en spotify

Casual Listener

Quiero escuchar el album de american tragedy deluxe edition de Hollywood Undead pero no me deja porque las canciones aparecen en gris o cuando lo busco no está en spotify

Music92

Newbie

2223 Views

2 replies

1 likes

  • 2223 Views
  • 2 replies
  • 1 likes

Downloaded music to device count exceeded

Im aware this is an issue that many people are having, so instead of highjacking someone elses post, ive made my own. Yesterday I started having issues with my downloaded content disappearing. After a cache delete and app re-install, I now get the er...

Casual Listener

Im aware this is an issue that many people are having, so instead of highjacking someone elses post, ive made my own.    Yesterday I started having issues with my downloaded content disap...

Gerothin

Casual Listener

1339 Views

5 replies

0 likes

  • 1339 Views
  • 5 replies
  • 0 likes

Won't play newly added songs on playlist

I added new songs to my playlist, and it is visible that they have been added because the names are in the playlist, but when I play the playlist, only old songs will play. None of the new ones. Some songs include "No favors" Big Sean, and "I Spy" Sk...

Newbie

I added new songs to my playlist, and it is visible that they have been added because the names are in the playlist, but when I play the playlist, only old songs will play. None of the new ones. Some...

Joe

Community Legend

931 Views

1 replies

0 likes

  • 931 Views
  • 1 replies
  • 0 likes

Spotify Mood Player Test User Sign-Up

Hi, For a school project we are developing an android application that plays music based on the user’s taste and mood. For our prototype we are looking for spotify premium users who are willing to test our application for two weeks and then fill in a...

Visitor

Hi,   For a school project we are developing an android application that plays music based on the user’s taste and mood. For our prototype we are looking for spotify premium users who are will...

719 Views

0 replies

0 likes

  • 719 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution New Android phone

Good day, I am getting a new phone and I am wondering how to switch my playlists? Some are full albums, which is not big of a problem, but some has over 500 songs by different artists. Thanks for your help.

Casual Listener

Good day, I am getting a new phone and I am wondering how to switch my playlists?  Some are full albums, which is not big of a problem, but some has over 500 songs by different artists.   ...

Mosaidso

Casual Listener

936 Views

2 replies

0 likes

  • 936 Views
  • 2 replies
  • 0 likes

Overview of ALL symbols

I'll try and explain what I'm seeing EXACTLY so everyone understands.I'm playing music from the daily mix put together for me (great idea).If I click on the thin line showing what's playing (just above the home, search, radio etc icons) I see the cur...

Casual Listener

I'll try and explain what I'm seeing EXACTLY so everyone understands.I'm playing music from the daily mix put together for me (great idea). If I click on the thin line showing what's playing (just a...

IHS15

Gig Goer

25157 Views

1 replies

2 likes

  • 25157 Views
  • 1 replies
  • 2 likes

Superuser Contribution Download on cellular

How do I enable download on cellular? It continues to say off.

Casual Listener

How do I enable download on cellular? It continues to say off.

Mppro67

Casual Listener

888 Views

2 replies

0 likes

  • 888 Views
  • 2 replies
  • 0 likes

Music missing

I am a paid Spotify premium subscriber. is there a limit on how many songs you can have in your library? I have about 400 and I keep noticing that songs are missing, so I have to go back and add them. This is a problem because I am not aware that the...

Newbie

I am a paid Spotify premium subscriber. is there a limit on how many songs you can have in your library? I have about 400 and I keep noticing that songs are missing, so I have to go back and add them...

529 Views

0 replies

0 likes

  • 529 Views
  • 0 replies
  • 0 likes

Solved!! Phone suddenly starts playing

I have now had a couple of cases where my phone suddenly started playing. Once while I was walking, I logged into my phone, spotify opened (last app used) and suddenly began playing out loud at work for everyone to hear (i did NOT press anything).Add...

Newbie

I have now had a couple of cases where my phone suddenly started playing. Once while I was walking, I logged into my phone, spotify opened (last app used) and suddenly began playing out loud at work ...

Joe

Community Legend

1498 Views

1 replies

0 likes

  • 1498 Views
  • 1 replies
  • 0 likes

Superuser Contribution Access problem

Now when I try to log in into Spotify it say that if I want to hear music for more than 14 days I have to say where I'm going. I'm Italian but I live in Germany what could I do now? My account is logged in with my facebook account. Please help.Quando...

Newbie

Now when I try to log in into Spotify it say that if I want to hear music for more than 14 days I have to say where I'm going. I'm Italian but I live in Germany what could I do now? My account is log...

MonicaM_Bogota

Roadie

695 Views

1 replies

0 likes

  • 695 Views
  • 1 replies
  • 0 likes

Accidently uninstalled my app and lost playlists..help

i accidently uninstalled my app and lost all my playlists.. can i restore?

Newbie

i accidently uninstalled  my  app  and  lost all my playlists.. can i restore?  

Joe

Community Legend

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

şarkıyı dinleyemiyorum

Müslüm Gürses ülkemde calinamiyormus ulan muslum baba yoksa nabayim spotifyi niye çalınamaz Müslüm Gürses istanbul sokaklari

Newbie

Müslüm Gürses ülkemde calinamiyormus ulan muslum baba yoksa nabayim spotifyi niye çalınamaz Müslüm Gürses istanbul sokaklari

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Superuser Contribution Change payment info

I badly need help. I linked my spotify account to facebook and I subscribed to premium but unfortunately my facebookwas haacked. I tried to use my credit card information to new email address. But i cannot use it. What do I need to do.

Newbie

I badly need help. I linked my spotify account to facebook and I subscribed to premium but unfortunately my facebookwas haacked. I tried to use my credit card information to new email address. But i ...

MonicaM_Bogota

Roadie

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Removing things from Recently Played on the new mobile update

There used to be a button to the right of the "Recently Played" in "My Library" that said edit, and you could remove albums, songs, and artists from your recently played list. It's gone now, how do I remove things from recently played now?

Casual Listener

There used to be a button to the right of the "Recently Played" in "My Library" that said edit, and you could remove albums, songs, and artists from your recently played list. It's gone now, how do I...

maryam_13

Newbie

896 Views

1 replies

0 likes

mobile app
  • 896 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Music] Problemas con el modo Aleatorio

La mayoría de las veces que uso el Modo Aleatorio, en algún momento cuando comienza a reproducir una canción se queda mudo y tengo que seleccionar otra para que se pueda escuchar. Cuándo lo van a arreglar? Tengo un celular Sony Xperia M. Muchas graci...

Casual Listener

La mayoría de las veces que uso el Modo Aleatorio, en algún momento cuando comienza a reproducir una canción se queda mudo y tengo que seleccionar otra para que se pueda escuchar. Cuándo lo van a arr...

bocha1976

Casual Listener

991 Views

2 replies

0 likes

Android
Mobile
  • 991 Views
  • 2 replies
  • 0 likes

Can't navigate the site - can anyone help?

It seems if I turn off my tablet then on again the app wants me to log in, says password wrong, although it is definitely not wrong, I click the forgotten your pw link, reset it, then one of two things: I go to my account through the link in the mail...

Casual Listener

It seems if I turn off my tablet then on again the app wants me to log in, says password wrong, although it is definitely not wrong, I click the forgotten your pw link, reset it, then one of two thin...

ItsJamesJ

Community Legend

692 Views

3 replies

0 likes

  • 692 Views
  • 3 replies
  • 0 likes

spotify randomly stops playing at the end of a song

i started a playlist when on wifi and after 2 or 3 songs it just stopped playing the song a second before it was finished. i tried a different playlist, which started playing as usual and right after i verified everything was normal i went back to th...

Casual Listener

i started a playlist when on wifi and after 2 or 3 songs it just stopped playing the song a second before it was finished. i tried a different playlist, which started playing as usual and right ...

Becca93

Casual Listener

657 Views

1 replies

0 likes

  • 657 Views
  • 1 replies
  • 0 likes

Solved!! Android 4.1 strange storage problem

helloit seems that since some times, i've a bug on my Sony ZX1 Android 4.1.1 with Spotify 5.8.0.1029 :usually it used to save downloaded music on usb storage data (128GB) but suddenly it starts saving to the internal storage (1GB) ! so quickly the in...

Regular

hello it seems that since some times, i've a bug on my Sony ZX1 Android 4.1.1 with Spotify 5.8.0.1029 : usually it used to save downloaded music on usb storage data (128GB) but suddenly it starts s...

shahrass

Newbie

2360 Views

6 replies

0 likes

  • 2360 Views
  • 6 replies
  • 0 likes

Offline music keeps being deleted

I saw the solution to my problem, something about offline devices needing to reset from the Spotify side, then having to redownload my playlist. I was wondering if you could do the same with me, songs from my offline playlist keep being erased.

Newbie

I saw the solution to my problem, something about offline devices needing to reset from the Spotify side, then having to redownload my playlist. I was wondering if you could do the same with me, song...

OpTicNickson

Music Fan

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes