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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203679 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203679 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548932 Views

78 replies

3 likes

  • 548932 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

456396 Views

571 replies

38 likes

Account
Free
  • 456396 Views
  • 571 replies
  • 38 likes

Black screen and closes, not launching since spotify updated to 7.9.0.746

Brief description of the issue:Black screen and crashes when trying to launch the app. Won´t open or launch. it happened after it updated to this last version, before it was great.It won´t even create its own folder in Android-Data- Steps to reproduc...

Casual Listener

Brief description of the issue: Black screen and crashes when trying to launch the app. Won´t open or launch. it happened after it updated to this last version, before it was great. It won´t even c...

1523 Views

0 replies

0 likes

Android
Android 4.4.2
galaxy s5
Samsung Galaxy S5 Spotify
Spotify 7.9.0.746
Spotify crash
Spotify crashing Android
Spotify won't launch
  • 1523 Views
  • 0 replies
  • 0 likes

Premium Concerns

I have premium on my phone but when I downloaded Spotify on my tablet and signed in my premium didn't transfer over. Is it supposed to or can I only have premium for 1 device?

Newbie

I have premium on my phone but when I downloaded Spotify on my tablet and signed in my premium didn't transfer over. Is it supposed to or can I only have premium for 1 device?

Joe

Community Legend

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Solved!! Spotify uses my internal memory also if I selected SD card in the options

Hi, although I've selected SD card to save my offline music, in addition to the memory rightly occupied by the music on my SD card, Spotify takes up a lot of space in my phone internal memory without reasons and the space occupied grows if I download...

Casual Listener

Hi, although I've selected SD card to save my offline music, in addition to the memory rightly occupied by the music on my SD card, Spotify takes up a lot of space in my phone internal memory without...

Joe

Community Legend

5047 Views

3 replies

0 likes

  • 5047 Views
  • 3 replies
  • 0 likes

Volúmen

He cambiado mi movil a un samsung note 3 con els software de note 7. No puedo modificar el volúmen de la música. Si lo bajo del todo se queda en silencio, si le subo un punto automáticamente se escucha fuerte y aunque suba o baje el volúmen se escuch...

Casual Listener

He cambiado mi movil a un samsung note 3 con els software de note 7. No puedo modificar el volúmen de la música. Si lo bajo del todo se queda en silencio, si le subo un punto automáticamente se escuc...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

S5 plays but no sound from ford sync

got a new 2017 ford with sync my s5 connected and found spotify no problem for about 2 weeks but then it finds it and appears to play but no volume it works on other devices but not my car if i reinstall spotify do i have to find and download all my ...

Newbie

got a new 2017 ford with sync my s5 connected and found spotify no problem for about 2 weeks but  then it finds it and appears to play but no volume it works on other devices but not my car if i...

452 Views

0 replies

0 likes

  • 452 Views
  • 0 replies
  • 0 likes

Sincronizar som do carro

Tenho um cruze e não consigo fazer o som do meu celular Moto maxx, sair no som do carro, o som não reconhece meu celular, o que pode ser?

Newbie

Tenho um cruze e não consigo fazer o som do meu celular Moto maxx, sair no som do carro, o som não reconhece meu celular, o que pode ser?

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cant play my songs even with premium

I recently switched phones, premium still being charged but my phone won't play anything but shuffle??

Casual Listener

I recently switched phones, premium still being charged but my phone won't play anything but shuffle??

MonicaM_Bogota

Roadie

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not playing selected album/artist/playlist's songs

Free version on my Android phone (Samsung Galaxy S5 Neo) When I click shuffle play on an album or artist's playlist, it plays suggested songs instead of what is in the list (sometimes it is the right one - possible radio?). Whenever I shuffle through...

Newbie

Free version on my Android phone (Samsung Galaxy S5 Neo)   When I click shuffle play on an album or artist's playlist, it plays suggested songs instead of what is in the list (sometimes it is ...

MonicaM_Bogota

Roadie

2306 Views

1 replies

0 likes

  • 2306 Views
  • 1 replies
  • 0 likes

Mobile App - Playback Controls

After a recent update, I no longer see any playback controls for the Spotify app. When I start a radio or a song, the music plays, but I am no longer greeted with an album cover or the standard play/pause skip and previous (I am currently using premi...

Newbie

After a recent update, I no longer see any playback controls for the Spotify app. When I start a radio or a song, the music plays, but I am no longer greeted with an album cover or the stan...

1044 Views

0 replies

0 likes

controls
Cover Images
Mobile
Play Button
problem
  • 1044 Views
  • 0 replies
  • 0 likes

Only shuffle, no exact songs

A quite long time i have this problem and haven't found a solution yet (Hopefully you can help). If I click on a Playlist and want to listen to a specific song, but it only allows me to shuffle. I searched about a lot of things; I have an internet co...

Newbie

A quite long time i have this problem and haven't found a solution yet (Hopefully you can help). If I click on a Playlist and want to listen to a specific song, but it only allows me to shuffle. I se...

dinomight

Spotify Star

1667 Views

1 replies

0 likes

  • 1667 Views
  • 1 replies
  • 0 likes

Superuser Contribution Something is deleting downloaded songs

Hey there,For some reason i keep loosing downloaded songs on my smartphone. I don't delete them on my own, but one to two days after downloading several albums there is only a fraction of the songs left. For example i downloaded both albums of all fa...

Casual Listener

Hey there, For some reason i keep loosing downloaded songs on my smartphone. I don't delete them on my own, but one to two days after downloading several albums there is only a fraction of the songs...

Bloqbreaker

Casual Listener

872 Views

3 replies

0 likes

  • 872 Views
  • 3 replies
  • 0 likes

Spotify is closing

When i try to listening the music, 1-2 minute later. Its suddenly closes. What should i do? I load again. But everything same.

Casual Listener

When i try to listening the music, 1-2 minute later. Its suddenly closes. What should i do? I load again. But everything same.

Maas_

Casual Listener

489 Views

2 replies

0 likes

  • 489 Views
  • 2 replies
  • 0 likes

All saved tracks suddenly dissapeared

Hello, one day morning i run my Spotify Premium and under my account was everything deleted. No saved tracks, no playlist, everything like in new account. Can anybody help me find solution? No change if i run it on PC or mobile. Thanks,

Newbie

Hello,   one day morning i run my Spotify Premium and under my account was everything deleted. No saved tracks, no playlist, everything like in new account. Can anybody help me find solution? ...

Nico

Community Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Kendini kapatıyor

Dün Premium yaptım. Dünden beri sürekli kendi kendine kapanıyor. Şarkı dinlerken birden kapatıyor kendini. Hata bile vermiyor. Ne yapacağım şimdi ben?

Casual Listener

Dün Premium yaptım. Dünden beri sürekli kendi kendine kapanıyor. Şarkı dinlerken birden kapatıyor kendini. Hata bile vermiyor. Ne yapacağım şimdi ben?

463 Views

0 replies

0 likes

  • 463 Views
  • 0 replies
  • 0 likes

Shuffle playlists

Since a few weeks I can't seem to shuffle among multiple playlists. Before there was a button like ALL TRACKS right above the root playlist. In the current version 7.90 it has been replaced by FILTER. Only shuffling per separate playlist seems to be ...

Casual Listener

Since a few weeks I can't seem to shuffle among multiple playlists. Before there was a button like ALL TRACKS right above the root playlist. In the current version 7.90 it has been replaced by FILTER...

Steg

Regular

726 Views

3 replies

3 likes

  • 726 Views
  • 3 replies
  • 3 likes

Solved!! Shuffle the only option

I am not the first, but I find it frustrating that when bringing up many features such as an album, playlist, etc. The only option for playing it back is "Shuffle." As someone pointed out sometimes you want to hear it from start - to -finish. This is...

Regular

I am not the first, but I find it frustrating that when bringing up many features such as an album, playlist, etc. The only option for playing it back is "Shuffle." As someone pointed out sometimes y...

Steg

Regular

787 Views

2 replies

0 likes

shuffle
  • 787 Views
  • 2 replies
  • 0 likes

Cannot play songs by a particular band (Enter Shikari)

Hi, I just signed up to Spotify and am trying out the 60-day Premium trial. I tried playing a song by a band called Enter Shikari by directly cliking on the link proviede by the band (https://play.spotify.com/album/0ZlStJI60o8oHlSwQpmkfH) However, wh...

Casual Listener

Hi, I just signed up to Spotify and am trying out the 60-day Premium trial.   I tried playing a song by a band called Enter Shikari by directly cliking on the link proviede by the band (h...

Ibonsall14

Gig Goer

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lose saved music

I'm using Spotify on a rooted phne. Every time I update to the latest version of my rom I lose all of my saved music and have to download it again. Is there any way to keep my downloaded music? Is it still taking up space on my drive even though Spot...

Music Fan

I'm using Spotify on a rooted phne. Every time I update to the latest version of my rom I lose all of my saved music and have to download it again. Is there any way to keep my downloaded music? Is it...

Maria_B

Moderator

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Days to go online count down

Hi All, My Spotify App on my android 7.0 device is counting down the days that I need to go online although I go online everyday and was online a few minutes ago. I just cleared all the data/ cached data & un-installed the App & re-installed the App....

Casual Listener

Hi All, My Spotify App on my android 7.0 device is counting down the days that I need to go online although I go online everyday and was online a few minutes ago. I just cleared all the data/ cached ...

Joe

Community Legend

608 Views

1 replies

0 likes

  • 608 Views
  • 1 replies
  • 0 likes

Logging in problems

My account won't let me log in on email address. When i try and log in it says that my account isn't connected to facebook when i'm not trying to log on with facebook. I've tried connecting my spotify account with my facebook on your website for 2 an...

Newbie

My account won't let me log in on email address. When i try and log in it says that my account isn't connected to facebook when i'm not trying to log on with facebook.  I've ...

Joe

Community Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes