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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115338 Views

27 replies

4 likes

  • 115338 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231835 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231835 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591425 Views

79 replies

3 likes

  • 591425 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485789 Views

580 replies

42 likes

Account
Free
  • 485789 Views
  • 580 replies
  • 42 likes

Sound going in and out

I have an Android 5. Recently my paid account sound is going in and out. I've been working on this for days, trying all of the instructions I've found here. Nothing works. It works fine on my laptop.

Newbie

I have an Android 5.  Recently my paid account sound is going in and out.  I've been working on this for days, trying all of the instructions I've found here.  Nothing works.  It ...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

Superuser Contribution App keeps stopping

I have recently updated my Samsung S5 and found my spotify was cutting out. I reinstalled the app which was working fine until I tried to download all the songs I was missing when offline since they disappeared when I reinstalled the app. Now its con...

Newbie

I have recently updated my Samsung S5 and found my spotify was cutting out. I reinstalled the app which was working fine until I tried to download all the songs I was missing when offline since ...

MonicaM_Bogota

Roadie

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify logging out by its own

I've been a premium user off this amazing app since November of 2014 and a frequent user since the beginning of the same year. Recently I'm facing a really annoying problem that is almost making me switch to another music app. I've had to format my p...

Casual Listener

I've been a premium user off this amazing app since November of 2014 and a frequent user since the beginning of the same year. Recently I'm facing a really annoying problem that is almost making me s...

MonicaM_Bogota

Roadie

30687 Views

1 replies

0 likes

  • 30687 Views
  • 1 replies
  • 0 likes

Solved!! Spotify doesn't go on playing songs

I can hear a few songs in a row, but after them I have to unlock my Phone again and go on the Spotify App

Casual Listener

I can hear a few songs in a row, but after them I have to unlock my Phone again and go on the Spotify App

DerLado

Casual Listener

869 Views

2 replies

0 likes

  • 869 Views
  • 2 replies
  • 0 likes

Can't sync from my Desktop

Hello I used to sync and download my playlists from my desktop into my android.... now its gone... Why is that???? I have a lot of playlists and download one by one in my phone is pretty stupid, I used to do that with one click in my desktop.... Is t...

Regular

Hello   I used to sync and download my playlists from my desktop into my android.... now its gone... Why is that???? I have a lot of playlists and download one by one in my phone is pretty stu...

Sk0ll

Regular

561 Views

2 replies

0 likes

  • 561 Views
  • 2 replies
  • 0 likes

Songs wont play

Casual Listener

Greg49

Casual Listener

551 Views

2 replies

0 likes

  • 551 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Smart Offline Mode for Mobile Apps

My smart phone constantly says i'm offline and I always have my WiFi on. Either way, I have premium & my offline setting is on and it never plays any of my music. I have read several articles on here, tried everything, and nothing helped. I want dire...

Casual Listener

My smart phone constantly says i'm offline and I always have my WiFi on. Either way, I have premium & my offline setting is on and it never plays any of my music. I have read several articles on ...

Joe

Community Legend

1146 Views

5 replies

0 likes

  • 1146 Views
  • 5 replies
  • 0 likes

Problemas de almacenamiento

Hola!Me pueden ayudar de favor para saber como puedo mover mi spoti a la tarjeta SD.Cuando lo descargue automaticamente se guarda en la memoria interna tengo un xperia xa ultra y lo quiero hacer manualmente desde una pc pero no me aparece una carpeta...

Newbie

Hola! Me pueden ayudar de favor para saber como puedo mover mi spoti a la tarjeta SD. Cuando lo descargue automaticamente se guarda en la memoria interna tengo un xperia xa ultra y lo quiero hacer ...

536 Views

0 replies

1 likes

  • 536 Views
  • 0 replies
  • 1 likes

Playlist viewing and shuffle

Hi,I've had Premium for many years and there has always been an option on my various android phones to view all the tracks within a certain playlist, and then play that list in Shuffle mode. I reinstalled Spotify today as it was getting buggy and now...

Regular

Hi, I've had Premium for many years and there has always been an option on my various android phones to view all the tracks within a certain playlist, and then play that list in Shuffle mode.  ...

Sk0ll

Regular

1804 Views

9 replies

8 likes

  • 1804 Views
  • 9 replies
  • 8 likes

Queue button is gone

My queue button is just gone...

Casual Listener

My queue button is just gone...

BlakeTheDJ

Newbie

693 Views

2 replies

0 likes

  • 693 Views
  • 2 replies
  • 0 likes

Downloads no longer working

I'm a Spotify premium member but the app no longer seems to download the music to my phone any more. This has been happening for a few weeks now with my phone saying 0 out of 51 (0% complete). Occasionally I'm lucky and one song will download but not...

Visitor

I'm a Spotify premium member but the app no longer seems to download the music to my phone any more. This has been happening for a few weeks now with my phone saying 0 out of 51 (0% complete). Occasi...

Joe

Community Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

HTC One N7 Nougat - Music stops on screenlock

Just that, really annoying. Permissions all OK. Just started doing it last night.

Casual Listener

Just that, really annoying. Permissions all OK. Just started doing it last night.

ViktoriaB

Newbie

520 Views

2 replies

0 likes

  • 520 Views
  • 2 replies
  • 0 likes

unable to switch to wifi speaker

Hi all,I have problem with connection to wifi speaker.I'm using MUZO on wifi and Spotify offers me more devices, but I can not run them.Please see screen shot. "kocka" is wifi speaker, I can not run it from here..It just simly plays on the background...

Casual Listener

Hi all, I have problem with connection to wifi speaker. I'm using MUZO on wifi and Spotify offers me more devices, but I can not run them. Please see screen shot. "kocka" is wifi speaker, I can no...

Joe

Community Legend

1006 Views

4 replies

0 likes

  • 1006 Views
  • 4 replies
  • 0 likes

"Make Available Offline" Toggle Switch Missing - Android app

Spotify for Android - Version 1.1.2.453 Premium Account Directions are not very clear (actually incorrect) on how to download a playlist that I found by browsing. I spent the last three days trying to fumble around with this. I guess you need to clic...

Casual Listener

Spotify for Android - Version 1.1.2.453 Premium Account   Directions are not very clear (actually incorrect) on how to download a playlist that I found by browsing.  I spent the last ...

Joe

Community Legend

5295 Views

8 replies

0 likes

  • 5295 Views
  • 8 replies
  • 0 likes

Unable to stream local music to Chromecast Audio

I synced a few tracks from my pc to my android spotify app as instructed, but when playing those songs in the app, the chromecast option is greyed out. As soon as I switch to a song that I stream from spotify, I can play it on chromecast. Similarly, ...

Music Fan

I synced a few tracks from my pc to my android spotify app as instructed, but when playing those songs in the app, the chromecast option is greyed out. As soon as I switch to a song that I stream fro...

eriknjoo

Music Fan

1918 Views

4 replies

0 likes

  • 1918 Views
  • 4 replies
  • 0 likes

Cant get local files onto mobile app

I cant get my local files on my computer to sync onto my mobile app.Added the song to a playlist and made sure i was on the same Wifi as the phone when i started the download. Disabled both windows and virus program firewalls. Still nothing. How can ...

Newbie

I cant get my local files on my computer to sync onto my mobile app. Added the song to a playlist and made sure i was on the same Wifi as the phone when i started the download. Disabled both windows...

Joe

Community Legend

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

Spotify App wants total control

Something has changed in this app. When I stop a song, I noticed that the next time the phone connects to my car stereo, or bluetooth headphones at work, it automatically starts playing again. If I clear the app from "recent items", that does not sto...

Casual Listener

Something has changed in this app.  When I stop a song, I noticed that the next time the phone connects to my car stereo, or bluetooth headphones at work, it automatically starts playing again. ...

ethannwu

Regular

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

google now, locked device, not working

Hi,I want to use google now to change spotify track while my device is locked in my pocket.I tell "ok google, please play daft punk with spotify"-answer form google now: "okay, we will tell spotify to play daft punk".But it doesn't do anything, until...

Regular

Hi, I want to use google now to change spotify track while my device is locked in my pocket. I tell "ok google, please play daft punk with spotify" -answer form google now: "okay, we will tell...

Jon403

Newbie

1762 Views

3 replies

1 likes

Other
  • 1762 Views
  • 3 replies
  • 1 likes