Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118891 Views

27 replies

4 likes

  • 118891 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239879 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239879 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600850 Views

79 replies

3 likes

  • 600850 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493158 Views

581 replies

42 likes

Account
Free
  • 493158 Views
  • 581 replies
  • 42 likes

Premium

Hjælp kan ik få Premium da den siger at jeg ikke har indtastet udløbnings dato? Men alt er korrekt...

Newbie

Hjælp kan ik få Premium da den siger at jeg ikke har indtastet udløbnings dato? Men alt er korrekt...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Customization of playlists (cover and description box)

I can't show the album cover on the lock screen while I'm listening

Newbie

I can't show the album cover on the lock screen while I'm listening

Joe

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Solved!! Hacked account

Hello, so my account has been recently hacked. After several e-mail I finally got it back but now all I have is some playlists from Dominican republic and all songs from "Your Music" sections are missing. I don't have to describe how angry I am. Not ...

Casual Listener

Hello,   so my account has been recently hacked. After several e-mail I finally got it back but now all I have is some playlists from Dominican republic and all songs from "Your Music" section...

Whirt

Casual Listener

792 Views

2 replies

0 likes

  • 792 Views
  • 2 replies
  • 0 likes

Solved!! Spotify 7.9.0.746 dont download music by celular network

Hi, my name is jorge. I from Argentina.I have a problem with this version of Spotify. When try download music by celular network, never start. I modify de config but have not effect. Please y need help for this problem.Be.

Newbie

Hi, my name is jorge. I from Argentina. I have a problem with this version of Spotify. When try download music by celular network, never start. I modify de config but have not effect. Please y need ...

Joe

Community Legend

773 Views

1 replies

0 likes

  • 773 Views
  • 1 replies
  • 0 likes

Change subscription from normal premium to family

Is it possible to change my account from a regular premium account to a family premium account without losing all my downloaded and saved songs ? My family wants to use Spotify aswell ( I am the only one using it so far ) and I'd like to also get the...

Newbie

Is it possible to change my account from a regular premium account to a family premium account without losing all my downloaded and saved songs ? My family wants to use Spotify aswell ( I am the only...

Hubo

Community Legend

660 Views

1 replies

0 likes

  • 660 Views
  • 1 replies
  • 0 likes

Move playlist to folder

How does one move a playlist into a folder?Thanks

Gig Goer

How does one move a playlist into a folder? Thanks

Hubo

Community Legend

10397 Views

3 replies

0 likes

  • 10397 Views
  • 3 replies
  • 0 likes

Sound going in and out

I have an Android 5. Recently my paid account sound is going in and out. I've been working on this for days, trying all of the instructions I've found here. Nothing works. It works fine on my laptop.

Newbie

I have an Android 5.  Recently my paid account sound is going in and out.  I've been working on this for days, trying all of the instructions I've found here.  Nothing works.  It ...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

Superuser Contribution App keeps stopping

I have recently updated my Samsung S5 and found my spotify was cutting out. I reinstalled the app which was working fine until I tried to download all the songs I was missing when offline since they disappeared when I reinstalled the app. Now its con...

Newbie

I have recently updated my Samsung S5 and found my spotify was cutting out. I reinstalled the app which was working fine until I tried to download all the songs I was missing when offline since ...

MonicaM_Bogota

Roadie

653 Views

1 replies

0 likes

  • 653 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify logging out by its own

I've been a premium user off this amazing app since November of 2014 and a frequent user since the beginning of the same year. Recently I'm facing a really annoying problem that is almost making me switch to another music app. I've had to format my p...

Casual Listener

I've been a premium user off this amazing app since November of 2014 and a frequent user since the beginning of the same year. Recently I'm facing a really annoying problem that is almost making me s...

MonicaM_Bogota

Roadie

30718 Views

1 replies

0 likes

  • 30718 Views
  • 1 replies
  • 0 likes

Solved!! Spotify doesn't go on playing songs

I can hear a few songs in a row, but after them I have to unlock my Phone again and go on the Spotify App

Casual Listener

I can hear a few songs in a row, but after them I have to unlock my Phone again and go on the Spotify App

DerLado

Casual Listener

873 Views

2 replies

0 likes

  • 873 Views
  • 2 replies
  • 0 likes

Can't sync from my Desktop

Hello I used to sync and download my playlists from my desktop into my android.... now its gone... Why is that???? I have a lot of playlists and download one by one in my phone is pretty stupid, I used to do that with one click in my desktop.... Is t...

Regular

Hello   I used to sync and download my playlists from my desktop into my android.... now its gone... Why is that???? I have a lot of playlists and download one by one in my phone is pretty stu...

Sk0ll

Regular

581 Views

2 replies

0 likes

  • 581 Views
  • 2 replies
  • 0 likes

Songs wont play

Casual Listener

Greg49

Casual Listener

579 Views

2 replies

0 likes

  • 579 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Smart Offline Mode for Mobile Apps

My smart phone constantly says i'm offline and I always have my WiFi on. Either way, I have premium & my offline setting is on and it never plays any of my music. I have read several articles on here, tried everything, and nothing helped. I want dire...

Casual Listener

My smart phone constantly says i'm offline and I always have my WiFi on. Either way, I have premium & my offline setting is on and it never plays any of my music. I have read several articles on ...

Joe

Community Legend

1157 Views

5 replies

0 likes

  • 1157 Views
  • 5 replies
  • 0 likes

Problemas de almacenamiento

Hola!Me pueden ayudar de favor para saber como puedo mover mi spoti a la tarjeta SD.Cuando lo descargue automaticamente se guarda en la memoria interna tengo un xperia xa ultra y lo quiero hacer manualmente desde una pc pero no me aparece una carpeta...

Newbie

Hola! Me pueden ayudar de favor para saber como puedo mover mi spoti a la tarjeta SD. Cuando lo descargue automaticamente se guarda en la memoria interna tengo un xperia xa ultra y lo quiero hacer ...

542 Views

0 replies

1 likes

  • 542 Views
  • 0 replies
  • 1 likes

Playlist viewing and shuffle

Hi,I've had Premium for many years and there has always been an option on my various android phones to view all the tracks within a certain playlist, and then play that list in Shuffle mode. I reinstalled Spotify today as it was getting buggy and now...

Regular

Hi, I've had Premium for many years and there has always been an option on my various android phones to view all the tracks within a certain playlist, and then play that list in Shuffle mode.  ...

Sk0ll

Regular

1820 Views

9 replies

8 likes

  • 1820 Views
  • 9 replies
  • 8 likes

Queue button is gone

My queue button is just gone...

Casual Listener

My queue button is just gone...

BlakeTheDJ

Newbie

704 Views

2 replies

0 likes

  • 704 Views
  • 2 replies
  • 0 likes

Downloads no longer working

I'm a Spotify premium member but the app no longer seems to download the music to my phone any more. This has been happening for a few weeks now with my phone saying 0 out of 51 (0% complete). Occasionally I'm lucky and one song will download but not...

Visitor

I'm a Spotify premium member but the app no longer seems to download the music to my phone any more. This has been happening for a few weeks now with my phone saying 0 out of 51 (0% complete). Occasi...

Joe

Community Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

HTC One N7 Nougat - Music stops on screenlock

Just that, really annoying. Permissions all OK. Just started doing it last night.

Casual Listener

Just that, really annoying. Permissions all OK. Just started doing it last night.

ViktoriaB

Newbie

521 Views

2 replies

0 likes

  • 521 Views
  • 2 replies
  • 0 likes