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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376393 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7568 Views

0 replies

7 likes

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"Alle Titel abspielen" - Play all titles of a folder

Hallo!Es gab doch die Funktion, alle Lieder abspielen zu lassen, die in den Playlists eines Ordners sind. Ist die weg? Gibts eine brauchbare Alternative?Hey there!I am missing the function playing all titles from all playlists in a folder. Is it gone...

Casual Listener

Hallo! Es gab doch die Funktion, alle Lieder abspielen zu lassen, die in den Playlists eines Ordners sind. Ist die weg? Gibts eine brauchbare Alternative? Hey there! I am missing the function pl...

Tre4Ev

Newbie

671 Views

1 replies

10 likes

  • 671 Views
  • 1 replies
  • 10 likes

Cant turn off shuffle mode on my samsung galaxy phone

Have clicked on the green shuffle icon whilst a song is playing and I keep getting asked to upgrade to premium,.....any ideas??? Thanks

Newbie

Have clicked on the green shuffle icon whilst a song is playing and I keep getting asked to upgrade to premium,.....any ideas??? Thanks

ErikG

Roadie

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
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I do not reach my premium account

Dear All and Admin, I have two account on Spotify. One of my account thats premium. I lost my mobile phone. I got new one. But I do not remember my premium user name and password. On the other hand Still I am paying. What can I do?

Newbie

Dear All and Admin, I have two account on Spotify. One of my account thats premium. I lost my mobile phone. I got new one. But I do not remember my premium user name and password. On the other hand S...

235 Views

0 replies

0 likes

  • 235 Views
  • 0 replies
  • 0 likes

Anmeldeproblem

Ich habe heute ein neues Handy bekommen das Samsung Galaxy s7edge und wollte mich bei Spotify anmelden ich habe mich nicht mit Facebook registriert sondern normal über die emailadresse und jetzt zeigt es an das ich mich nicht mit Facebook angemeldet ...

Newbie

Ich habe heute ein neues Handy bekommen das Samsung Galaxy s7edge und wollte mich bei Spotify anmelden ich habe mich nicht mit Facebook registriert sondern normal über die emailadresse und jetzt zeig...

StTropez

Newbie

601 Views

2 replies

1 likes

  • 601 Views
  • 2 replies
  • 1 likes

Offline Music

Hello there! If my premium subscription expires and all my downloaded songs will be unplayable, what should i do the next time i will have my spotify premium? Wll my downloaded songs be available again for offline playing? Thanks!

Regular

Hello there! If my premium subscription expires and all my downloaded songs will be unplayable, what should i do the next time i will have my spotify premium? Wll my downloaded songs be available aga...

MartinStoichkov

Community Legend

312 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify local files playlists stuck on "Downloaded" after app update

Hey, Yesterday, my spotify app has updated itself. Today, the playlists containing my local files are stuck on downloaded, even though the only files which are downloaded are the ones I downloaded from spotify. How do I make it download my local file...

Newbie

Hey,   Yesterday, my spotify app has updated itself. Today, the playlists containing my local files are stuck on downloaded, even though the only files which are downloaded are the ones I down...

224 Views

0 replies

0 likes

  • 224 Views
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Spotify telling me I don't have a Premium account?

Hi My Spotify app on my android phone keeps telling me that i need to get a premium account, I have chacked my account on the website and I do indeed have a premium account. Can someone please tell me whats going on. Thanks.

Visitor

Hi My Spotify app on my android phone keeps telling me that i need to get a premium account, I have chacked my account on the website and I do indeed have a premium account. Can someone please t...

bishpal

Newbie

1465 Views

9 replies

0 likes

  • 1465 Views
  • 9 replies
  • 0 likes

Spotify still plays over bluetooth during phone calls

I have an HTC One m8, lollipop version, and this recently started happening. I will be listening to Spotify through bluetooth in my car and if I make a call or a call comes in, the music will pause (like it should) for a bit, but then it'll start pla...

Newbie

I have an HTC One m8, lollipop version, and this recently started happening. I will be listening to Spotify through bluetooth in my car and if I make a call or a call comes in, the music will pause (...

chignio

Newbie

17783 Views

26 replies

6 likes

  • 17783 Views
  • 26 replies
  • 6 likes

Where is the play queue?

v7.8.0.607 armV7 I can't find the play queue. It's always been there but now it's gone.

Regular

v7.8.0.607 armV7   I can't find the play queue. It's always been there but now it's gone.

531 Views

0 replies

0 likes

missing controls
  • 531 Views
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I can't select songs i want to play

I've had Spotify for about a month now, and I signed in on an android phone ( my tablet is also android) only to find out that I can only press the shuffle button on a playlist or album. And I really want to listen the songs on playlists and albums i...

Casual Listener

I've had Spotify for about a month now, and I signed in on an android phone ( my tablet is also android) only to find out that I can only press the shuffle button on a playlist or album. And I really...

ethannwu

Regular

5692 Views

2 replies

0 likes

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  • 2 replies
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Solved!! download whole artist discography

Hello, I'm just wondering, if its possible to save the whole discography of an artist? For example, I am one of the followers of Avicii and there's a button that says follow artist. But it dosen't download all his released tracks. I know that this is...

Casual Listener

Hello, I'm just wondering, if its possible to save the whole discography of an artist? For example, I am one of the followers of Avicii and there's a button that says follow artist. But it dosen't do...

12125681800

Newbie

49027 Views

2 replies

4 likes

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  • 2 replies
  • 4 likes

Local Files not showing

I have downloaded Logic's mixtapes onto my computer, and I am trying to put them on my phone. When I go onto my phone, only 1 song on one of his mixtapes are showing up: I noticed that it is the only song that is greyed out on my computer. You can se...

Newbie

I have downloaded Logic's mixtapes onto my computer, and I am trying to put them on my phone. When I go onto my phone, only 1 song on one of his mixtapes are showing up: I noticed that it is the only...

481 Views

0 replies

0 likes

  • 481 Views
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Payment error

Keeps saying enter expiration month on the payment screen tried all sorts of ways to enter any help?

Newbie

Keeps saying enter expiration month on the payment screen tried all sorts of ways to enter any help?

259 Views

0 replies

0 likes

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Song order on Mobile Android App

Is there a way to edit songs in a playlist you've created (and downloaded) while on the mobile android app? I teach yoga and it would be nice to be able change things around last minute without dealing with lag in jumping playlist to playlist. Plus, ...

Newbie

Is there a way to edit songs in a playlist you've created (and downloaded) while on the mobile android app?  I teach yoga and it would be nice to be able change things around last minute witho...

Chiarocula

Regular

647 Views

2 replies

0 likes

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  • 2 replies
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Playbacks stop on desktop client and continues on phone

I've recently encountered a problem with what I assume is due to Spotify Connect: When I'm playing music from the Spotify Desktop Client on Windows, I'll randomly encounter, that playback (a) stops and continues on my phone or (b) continues playing b...

Casual Listener

I've recently encountered a problem with what I assume is due to Spotify Connect: When I'm playing music from the Spotify Desktop Client on Windows, I'll randomly encounter, that playback (a) stops a...

sodhi

Casual Listener

669 Views

2 replies

1 likes

  • 669 Views
  • 2 replies
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Deleting downloaded songs

Hi, I have alot of songs downloaded on my premium Spotify, i want to remove the download status on some of them to make room for more. Does the clear cash option actually remove the entire song or just the download status as i still want the songs to...

Newbie

Hi,    I have alot of songs downloaded on my premium Spotify, i want to remove the download status on some of them to make room for more. Does the clear cash option actually remove the en...

ErikG

Roadie

1060 Views

1 replies

1 likes

  • 1060 Views
  • 1 replies
  • 1 likes

cheap android phone

hello there.. i was looking to avoid buying an ipod touch and was wondering if i get a cheap no contract andriod phone with 4.4 OS if I can use that to get spotify? It has built in wifi and bluetooth any help would be much appreciated.

Newbie

hello there.. i was looking to avoid buying an ipod touch and was wondering if i get a cheap no contract andriod phone with 4.4 OS if I can use that to get spotify? It has built in wifi and bluetooth...

ErikG

Roadie

1144 Views

1 replies

0 likes

  • 1144 Views
  • 1 replies
  • 0 likes

Spotify radio does not load new songs when connected to device via Spotify Connect

I own an Onkyo TX-RZ900 receiver that has integrated Spotify Connect support. This allows me to connect my Android devices(Galaxy Note Pro 12.2 tablet, Galaxy Note 5 phone, Galaxy Note 4 phone and others) via the Spotify app on these devices and cont...

Regular

I own an Onkyo TX-RZ900 receiver that has integrated Spotify Connect support. This allows me to connect my Android devices(Galaxy Note Pro 12.2 tablet, Galaxy Note 5 phone, Galaxy Note 4 phone and ot...

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes

Spotify connect stops working completely when skipping songs

I own an Onkyo TX-RZ900 receiver that has integrated Spotify Connect support. This allows me to connect my Android devices(Galaxy Note Pro 12.2 tablet, Galaxy Note 5 phone, Galaxy Note 4 phone and others) via the Spotify app on these devices and cont...

Regular

I own an Onkyo TX-RZ900 receiver that has integrated Spotify Connect support. This allows me to connect my Android devices(Galaxy Note Pro 12.2 tablet, Galaxy Note 5 phone, Galaxy Note 4 phone and ot...

276 Views

0 replies

1 likes

  • 276 Views
  • 0 replies
  • 1 likes