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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

388814 Views

545 replies

34 likes

Account
Free
  • 388814 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8069 Views

0 replies

7 likes

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  • 7 likes

Song order on Mobile Android App

Is there a way to edit songs in a playlist you've created (and downloaded) while on the mobile android app? I teach yoga and it would be nice to be able change things around last minute without dealing with lag in jumping playlist to playlist. Plus, ...

Newbie

Is there a way to edit songs in a playlist you've created (and downloaded) while on the mobile android app?  I teach yoga and it would be nice to be able change things around last minute witho...

Chiarocula

Regular

658 Views

2 replies

0 likes

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Playbacks stop on desktop client and continues on phone

I've recently encountered a problem with what I assume is due to Spotify Connect: When I'm playing music from the Spotify Desktop Client on Windows, I'll randomly encounter, that playback (a) stops and continues on my phone or (b) continues playing b...

Casual Listener

I've recently encountered a problem with what I assume is due to Spotify Connect: When I'm playing music from the Spotify Desktop Client on Windows, I'll randomly encounter, that playback (a) stops a...

sodhi

Casual Listener

695 Views

2 replies

1 likes

  • 695 Views
  • 2 replies
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Deleting downloaded songs

Hi, I have alot of songs downloaded on my premium Spotify, i want to remove the download status on some of them to make room for more. Does the clear cash option actually remove the entire song or just the download status as i still want the songs to...

Newbie

Hi,    I have alot of songs downloaded on my premium Spotify, i want to remove the download status on some of them to make room for more. Does the clear cash option actually remove the en...

ErikG

Roadie

1069 Views

1 replies

1 likes

  • 1069 Views
  • 1 replies
  • 1 likes

cheap android phone

hello there.. i was looking to avoid buying an ipod touch and was wondering if i get a cheap no contract andriod phone with 4.4 OS if I can use that to get spotify? It has built in wifi and bluetooth any help would be much appreciated.

Newbie

hello there.. i was looking to avoid buying an ipod touch and was wondering if i get a cheap no contract andriod phone with 4.4 OS if I can use that to get spotify? It has built in wifi and bluetooth...

ErikG

Roadie

1164 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify radio does not load new songs when connected to device via Spotify Connect

I own an Onkyo TX-RZ900 receiver that has integrated Spotify Connect support. This allows me to connect my Android devices(Galaxy Note Pro 12.2 tablet, Galaxy Note 5 phone, Galaxy Note 4 phone and others) via the Spotify app on these devices and cont...

Regular

I own an Onkyo TX-RZ900 receiver that has integrated Spotify Connect support. This allows me to connect my Android devices(Galaxy Note Pro 12.2 tablet, Galaxy Note 5 phone, Galaxy Note 4 phone and ot...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

Spotify connect stops working completely when skipping songs

I own an Onkyo TX-RZ900 receiver that has integrated Spotify Connect support. This allows me to connect my Android devices(Galaxy Note Pro 12.2 tablet, Galaxy Note 5 phone, Galaxy Note 4 phone and others) via the Spotify app on these devices and cont...

Regular

I own an Onkyo TX-RZ900 receiver that has integrated Spotify Connect support. This allows me to connect my Android devices(Galaxy Note Pro 12.2 tablet, Galaxy Note 5 phone, Galaxy Note 4 phone and ot...

294 Views

0 replies

1 likes

  • 294 Views
  • 0 replies
  • 1 likes

No Option to Log In

Hi All,I have a Spotify Premium acount that works great on my Iphone, I think I should be able to use my acount on more than 1 device. I have a Android system in my car and have downloaded the Spotify App however when i open the app i only have two o...

Casual Listener

Hi All, I have a Spotify Premium acount that works great on my Iphone, I think I should be able to use my acount on more than 1 device. I have a Android system in my car and have downloaded the Spot...

davewhitt2304

Casual Listener

438 Views

1 replies

0 likes

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  • 1 replies
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Musik Wiedergabe stoppt

Wenn ein Aux Gerät angeschlossen ist stoppt in unterschiedlichen Abständen die Wiedergabe und steht dann einfach nur auf Pause. Es ist störend! Habe Spotify FamilyOukitel K6000 ProAndroid 6.0

Newbie

Wenn ein Aux Gerät angeschlossen ist stoppt in unterschiedlichen Abständen die Wiedergabe und steht dann einfach nur auf Pause. Es ist störend! Habe Spotify Family Oukitel K6000 Pro Android 6.0

user-removed

Not applicable

1951 Views

4 replies

0 likes

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  • 4 replies
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Spotify stops and closes

When I have Spotify playing and I open another app, the music stops playing. It doesn't do this for all apps, but it happens for most of them. Other times, it could be working fine while in the background then suddenly stop and close itself. I have t...

Music Fan

When I have Spotify playing and I open another app, the music stops playing. It doesn't do this for all apps, but it happens for most of them. Other times, it could be working fine while in the backg...

user-removed

Not applicable

542 Views

1 replies

1 likes

  • 542 Views
  • 1 replies
  • 1 likes

bad sound quality

Hi, after downloading files ( I have already defined high quality.) the sound is not good!The music is fine, but the voice is so low! And if i turn up the volume, the quality is really bad. Is it a Spotify problem? Thanks.

Newbie

Hi, after downloading files ( I have already defined high quality.) the sound is not good! The music is fine, but the voice is so low!   And if i turn up the volume, the quality is really bad...

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
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Explicit button

Why cant i get premium?!Spotify saus in "dutch" oh no try again later...has been doing this sinds yesterday

Newbie

Why cant i get premium?! Spotify saus in "dutch" oh no try again later...has been doing this sinds yesterday

Hubo

Community Legend

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Spotify app shutting down

Starting yesterday, the Spotify app on my android (Blu Advanced 4) shuts down (not just pause, the whole app closes) within a minute or two when listening. Uninstalled then reinstalled. Tried suggested fixes. Nothing helped yet.

Regular

Starting yesterday, the Spotify app on my android (Blu Advanced 4) shuts down (not just pause, the whole app closes) within a minute or two when listening. Uninstalled then reinstalled. Tried suggest...

user-removed

Not applicable

1920 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

HOW TO CHANGE HOME ADDRESS?????

How do I change my home address? I see no options anywhere.

Visitor

How do I change my home address? I see no options anywhere.

Maxim

Spotify Star

1368 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Save but DON'T Download

Apologies if I'm missing something, I'm new to Spotify. But on web player I can "save" an album without it automatically downloading to my Android device. On Android app this is not possible. Clicking "Save" automatically starts the download as well,...

Casual Listener

Apologies if I'm missing something, I'm new to Spotify. But on web player I can "save" an album without it automatically downloading to my Android device.    On Android app this is not po...

bassmasterlazer

Casual Listener

990 Views

2 replies

0 likes

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Superuser Contribution Offline Storage (Android)

I have Android 5.1.1 (Lollipop) and a 64Gb SD card. My phone is a Samsung SM-200JY and I can't use SD storage. I have tried the workaround restart methods and the only one that works is closing it, turning it off and removing the SD card, then reinse...

Casual Listener

I have Android 5.1.1 (Lollipop) and a 64Gb SD card. My phone is a Samsung SM-200JY and I can't use SD storage. I have tried the workaround restart methods and the only one that works is closing it, t...

JosiahDavidson6

Casual Listener

884 Views

3 replies

0 likes

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  • 3 replies
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Solved!! No spotify premium

I just recently switched from an iphone to an android. When i logged in to Spotify on my new phone its back to the "non-paid" version of spotify even though ive already paid for my premium this month. Any ideas anyone?

Newbie

I just recently switched from an iphone to an android. When i logged in to Spotify on my new phone its back to the "non-paid" version of spotify even though ive already paid for my premium this month...

user-removed

Not applicable

466 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Switching from iphone to Android

I joined Spotify a few months back and retired having to save all my music taking up my storage space and also I like to change up what I listen to and explore new artists. Spotify has allowed me creative music juices to start flowing again. Let me g...

Visitor

I joined Spotify a few months back and retired having to save all my music taking up my storage space and also I like to change up what I listen to and explore new artists. Spotify has allowed me cre...

Ohlyn06

Casual Listener

9496 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Not working on lockscreen

Every time my screen times out or I lock my screen, it will play the rest of the song but stop after until I open the phone and go back in

Casual Listener

Every time my screen times out or I lock my screen, it will play the rest of the song but stop after until I open the phone and go back in 😞

JV25

Casual Listener

495 Views

2 replies

0 likes

  • 495 Views
  • 2 replies
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Music is grey

HelloI stopped using the premium account.but still want to use spotify. If I want to listen to one of my playlist, the Titels are grey.and I can not play them. Only if I press on 'shuffel'The same if I want to listen to an audio book.but then it will...

Casual Listener

Hello I stopped using the premium account.but still want to use spotify. If I want to listen to one of my playlist, the Titels are grey.and I can not play them. Only if I press on 'shuffel' The...

Bettyneedshelp

Casual Listener

916 Views

5 replies

0 likes

  • 916 Views
  • 5 replies
  • 0 likes