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Cant get local files onto mobile app

Cant get local files onto mobile app

I cant get my local files on my computer to sync onto my mobile app.

Added the song to a playlist and made sure i was on the same Wifi as the phone when i started the download. Disabled both windows and virus program firewalls.

 

Still nothing.

 

How can i ge around this?

Im using a Oppo F1 

 

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1 Reply

Any issues are normally down to communication issues so here's a list of things to check if local files won't download.

  • Your PC and mobile must be connected to the same Network/SSID and spotify should be running on your PC.
  • In your router settings, check that UPnP (Universal Plug and Play) is enabled.
  • Make sure that Windows shows your network as private and not public.
  • Set exceptions for spotify in any firewall or internet security programme. If you are unsure how to do this, temporarily disable them.
  • Check that you haven't already hit the limit of 3,333 downloads per device or 9,999 downloads across all devices.
  • If you are using a wifi network outside of your home, there is every chance that the protocols used by spotify for downloading are blocked.

If you still can't make it work, you can create a mobile hotspot on your mobile and connect your PC to this hotspot via wifi. Syncing the local files should then work.

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