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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196190 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196190 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537986 Views

78 replies

3 likes

  • 537986 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

444019 Views

565 replies

37 likes

Account
Free
  • 444019 Views
  • 565 replies
  • 37 likes

Solved!! missing menus android

When choosing preference for a song, the popup menu doesn't appear when I make a choice for example add song to playlist, renaming playlist, go to album, go to artist......I have rebooted, logged out, reinstalled, clean cache and have the latest upda...

Casual Listener

When choosing preference for a song, the popup menu doesn't appear when I make a choice for example add song to playlist, renaming playlist, go to album, go to artist...... I have rebooted, logged o...

Joe

Community Legend

1455 Views

3 replies

0 likes

  • 1455 Views
  • 3 replies
  • 0 likes

Hörbücher über Android im Auto anhören

Ich möchte gerne Hörbücher/Hörspiele im Auto über mein Samsung S7 über die Autolautsprecher abspielen. Kann ich mit einem Premium-Account Hörbücher/Hörspiele so herunterladen, dass ich dann diese von vorne bis zum Ende durchhören kann? In welcher For...

Casual Listener

Ich möchte gerne Hörbücher/Hörspiele im Auto über mein Samsung S7 über die Autolautsprecher abspielen.   Kann ich mit einem Premium-Account Hörbücher/Hörspiele so herunterladen, dass ich dann ...

Tom2012Sab

Casual Listener

1315 Views

2 replies

0 likes

  • 1315 Views
  • 2 replies
  • 0 likes

Premiuma gectikten sonra yasanan donmalar

Premium uyelige gectikten sonra sanki internet baglantisi dakikada bir kesiliyormus gibi spotify uygulamam donuyor. Muzikler hizli yuklendiginden calan muzikte kopma olmuyor ancak farkli sayfaya gecemiyorum hatta bazen calan muzigi durdurrmak istedig...

Newbie

Premium uyelige gectikten sonra sanki internet baglantisi dakikada bir kesiliyormus gibi spotify uygulamam donuyor. Muzikler hizli yuklendiginden calan muzikte kopma olmuyor ancak farkli sayfaya gece...

kenderiye

Newbie

4667 Views

4 replies

13 likes

Premium.
  • 4667 Views
  • 4 replies
  • 13 likes

Downloading using cellular data

I did reinstalling the app already but the problem is still there. I cannot download using my cellular data even if the Download using Cellular Data is turned on already.

Casual Listener

I did reinstalling the app already but the problem is still there. I cannot download using my cellular data even if the Download using Cellular Data is turned on already.

Joe

Community Legend

1297 Views

6 replies

0 likes

  • 1297 Views
  • 6 replies
  • 0 likes

I try to save a disk. a message appears " there's not more space" but I have 16 gb left!

I have clicked the option "save the music in the sd card" where I have 16 gb left. But when I try to save or download a new disk ,It says I don't have space. I'm using the premium version. Help!!

Newbie

I have clicked the option "save the music in the sd card" where I have 16 gb left. But when I try to save or download a new disk ,It says I don't have space. I'm using the premium version. Help!!

Joe

Community Legend

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Initial "Find Artists" Screen

Hi.When my husband created his account yesterday, there was an initial screen on his Android app where he could find artists he likes, and when he selected one, 5 similar suggestions appeared neatly on screen.This way in a few minutes he selected 200...

Casual Listener

Hi. When my husband created his account yesterday, there was an initial screen on his Android app where he could find artists he likes, and when he selected one, 5 similar suggestions appeared neatl...

283 Views

0 replies

0 likes

  • 283 Views
  • 0 replies
  • 0 likes

Mal funcionamiento Spotify en Xiaomi Redmi Note 4

Hola, recientemente compre un telefono celular Xiaomi Redmi Note 4. El problema que tengo es que cada vez que comienza a sonar una canción parte sin problemas durante 1 segundo , pero luego baja el nivel del volumen y se escucha considerablemente más...

Newbie

Hola, recientemente compre un telefono celular Xiaomi Redmi Note 4. El problema que tengo es que cada vez que comienza a sonar una canción parte sin problemas durante 1 segundo , pero luego baja el n...

1381 Views

0 replies

2 likes

  • 1381 Views
  • 0 replies
  • 2 likes

Opção de armazenamento no SD Card sumiu

Não consigo achar a opção pra armazenamento no cartão SD

Newbie

Não consigo achar a opção pra armazenamento no cartão SD

965 Views

0 replies

4 likes

  • 965 Views
  • 0 replies
  • 4 likes

Cannot find Spotify Connect devices

The latest stable version of Spotify client for Android does not see my AV receiver anymore. It can see other Spotify clients for Android though. It works fine with older versions of the client, so I think there might a bug. I have two Android device...

Casual Listener

The latest stable version of Spotify client for Android does not see my AV receiver anymore. It can see other Spotify clients for Android though.   It works fine with older versions of the cli...

daemonxy

Casual Listener

696 Views

1 replies

0 likes

  • 696 Views
  • 1 replies
  • 0 likes

Solved!! Sound quality options greyed out

Hi,the sound quality options are greyed out on my KitKat Android phone. Also, many "Playback..." options are also greyed out. I'm a premium subscriber. Any ideas?

Casual Listener

Hi, the sound quality options are greyed out on my KitKat Android phone. Also, many "Playback..." options are also greyed out.   I'm a premium subscriber.   Any ideas?

MartinStoichkov

Community Legend

4387 Views

3 replies

0 likes

  • 4387 Views
  • 3 replies
  • 0 likes

Solved!! Is there a way to play mobile-local Files only

Hello We have the solution for files in Desktop that we want to sync on Mobile i nanother thread, so that is clear.As stated by alberigo07 in https://community.spotify.com/t5/Android/Play-quot-local-files-quot-on-my-mobile-device/m-p/1600656#M77072, ...

Casual Listener

Hello   We have the solution for files in Desktop that we want to sync on Mobile i nanother thread, so that is clear. As stated by alberigo07 in https://community.spotify.com/t5/And...

Nic0_

Roadie

13387 Views

1 replies

1 likes

  • 13387 Views
  • 1 replies
  • 1 likes

Can't remove songs from play queue

I downloaded the latest update today and since then I can't edit the queue at all. I can select songs, but the option to remove them is gone. I'm on the free version if it matters.

Casual Listener

I downloaded the latest update today and since then I can't edit the queue at all. I can select songs, but the option to remove them is gone. I'm on the free version if it matters. 

swisscheese62

Casual Listener

1011 Views

2 replies

1 likes

  • 1011 Views
  • 2 replies
  • 1 likes

Solved!! Can't change track in lockscreen

On Android 7 I can't change track within lockscreen mode. If I press next or previous track ask me to enter my lock password.

Visitor

On Android 7 I can't change track within lockscreen mode. If I press next or previous track ask me to enter my lock password.

MarkPedersen

Roadie

1526 Views

1 replies

0 likes

  • 1526 Views
  • 1 replies
  • 0 likes

Solved!! Changes Being Made to Spotify

I've noticed a large amount of feature changes in Spotify recently and would like to know if it's a glitch, bug or intentional move.My Spotify app now has no access to the Play Queue list, shuffle or repeat buttons. These were useful features when us...

Visitor

I've noticed a large amount of feature changes in Spotify recently and would like to know if it's a glitch, bug or intentional move. My Spotify app now has no access to the Play Queue list, shuffl...

Joe

Community Legend

1086 Views

3 replies

0 likes

  • 1086 Views
  • 3 replies
  • 0 likes

All Playlist songs

HiI have android free spotify.Why i can not play all songs of a playlist to hear only the songs / artists that directory? For example, play all songs of ROCK HARD directory containing multiple directories with the name of the artists but only some fo...

Casual Listener

Hi I have android free spotify. Why i can not play all songs of a playlist to hear only the songs / artists that directory?   For example, play all songs of ROCK HARD directory containing mu...

fabiototo

Casual Listener

668 Views

3 replies

0 likes

  • 668 Views
  • 3 replies
  • 0 likes

Playlist stops after every song. I have to open spotify then the sing starts

Well I descriped it below. After every song the music stops. I have a good internet connection and this problem starts a couple month ago. So after the song stops I have to open the spotify app. Then the sing immediatly starts to begin. Even I am on ...

Newbie

Well I descriped it below. After every song the music stops. I have a good internet connection and this problem starts a couple month ago. So after the song stops I have to open the spotify app. Then...

Joe

Community Legend

456 Views

2 replies

0 likes

  • 456 Views
  • 2 replies
  • 0 likes

Compatible Android phones

Hi, I have been using Spotify for a couple of years. For quite some time now I have trouble with it stuttering while it's playing in the background. I tried several things but I could not solve it. This post is not to solve that issue.It is to get ad...

Regular

Hi,   I have been using Spotify for a couple of years. For quite some time now I have trouble with it stuttering while it's playing in the background. I tried several things but I could not so...

Neil_Boekend

Regular

1384 Views

3 replies

0 likes

  • 1384 Views
  • 3 replies
  • 0 likes

Friend connected to my Wifi, can play to my receiver any time now

Hi, One of my friends connected to my wifi last weekend, and was able to see my new Onkyo receiver as a device on spotify on his Phone. Even after going home, its still there, and he can start songs from anywhere, and it takes over if I for example a...

Casual Listener

Hi,   One of my friends connected to my wifi last weekend, and was able to see my new Onkyo receiver as a device on spotify on his Phone.   Even after going home, its still there, and h...

Norlige

Casual Listener

784 Views

2 replies

0 likes

  • 784 Views
  • 2 replies
  • 0 likes

Como lo resuelvo??

Amigos Spotify descargo, descargo y vuelvo a descargar mi biblioteca a mi phono, cada 2 dias reaparece como no descargada!Que es lo que tengo que hacer ??Mi photo esta dentro de los 3 aparatos reconocidos para escuchar

Newbie

Amigos Spotify descargo, descargo y vuelvo a descargar mi biblioteca a mi phono, cada 2 dias reaparece como no descargada! Que es lo que tengo que hacer ?? Mi photo esta dentro de los 3 aparatos re...

lBlanco94

Regular

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes