Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

379158 Views

541 replies

34 likes

Account
Free
  • 379158 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7707 Views

0 replies

7 likes

  • 7707 Views
  • 0 replies
  • 7 likes

unable to switch to wifi speaker

Hi all,I have problem with connection to wifi speaker.I'm using MUZO on wifi and Spotify offers me more devices, but I can not run them.Please see screen shot. "kocka" is wifi speaker, I can not run it from here..It just simly plays on the background...

Casual Listener

Hi all, I have problem with connection to wifi speaker. I'm using MUZO on wifi and Spotify offers me more devices, but I can not run them. Please see screen shot. "kocka" is wifi speaker, I can no...

Joe

Community Legend

824 Views

4 replies

0 likes

  • 824 Views
  • 4 replies
  • 0 likes

"Make Available Offline" Toggle Switch Missing - Android app

Spotify for Android - Version 1.1.2.453 Premium Account Directions are not very clear (actually incorrect) on how to download a playlist that I found by browsing. I spent the last three days trying to fumble around with this. I guess you need to clic...

Casual Listener

Spotify for Android - Version 1.1.2.453 Premium Account   Directions are not very clear (actually incorrect) on how to download a playlist that I found by browsing.  I spent the last ...

Joe

Community Legend

4957 Views

8 replies

0 likes

  • 4957 Views
  • 8 replies
  • 0 likes

Unable to stream local music to Chromecast Audio

I synced a few tracks from my pc to my android spotify app as instructed, but when playing those songs in the app, the chromecast option is greyed out. As soon as I switch to a song that I stream from spotify, I can play it on chromecast. Similarly, ...

Music Fan

I synced a few tracks from my pc to my android spotify app as instructed, but when playing those songs in the app, the chromecast option is greyed out. As soon as I switch to a song that I stream fro...

eriknjoo

Music Fan

1634 Views

4 replies

0 likes

  • 1634 Views
  • 4 replies
  • 0 likes

Cant get local files onto mobile app

I cant get my local files on my computer to sync onto my mobile app.Added the song to a playlist and made sure i was on the same Wifi as the phone when i started the download. Disabled both windows and virus program firewalls. Still nothing. How can ...

Newbie

I cant get my local files on my computer to sync onto my mobile app. Added the song to a playlist and made sure i was on the same Wifi as the phone when i started the download. Disabled both windows...

Joe

Community Legend

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Spotify App wants total control

Something has changed in this app. When I stop a song, I noticed that the next time the phone connects to my car stereo, or bluetooth headphones at work, it automatically starts playing again. If I clear the app from "recent items", that does not sto...

Casual Listener

Something has changed in this app.  When I stop a song, I noticed that the next time the phone connects to my car stereo, or bluetooth headphones at work, it automatically starts playing again. ...

ethannwu

Regular

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

google now, locked device, not working

Hi,I want to use google now to change spotify track while my device is locked in my pocket.I tell "ok google, please play daft punk with spotify"-answer form google now: "okay, we will tell spotify to play daft punk".But it doesn't do anything, until...

Regular

Hi, I want to use google now to change spotify track while my device is locked in my pocket. I tell "ok google, please play daft punk with spotify" -answer form google now: "okay, we will tell...

Jon403

Newbie

1595 Views

3 replies

1 likes

Other
  • 1595 Views
  • 3 replies
  • 1 likes

Suggested songs

I have an account with Spotify. How do stop Spotify from interrupting a playlist I created with suggested songs?

Casual Listener

I have an account with Spotify.  How do stop Spotify from interrupting a playlist I created with suggested songs?  

Fenwol

Casual Listener

743 Views

4 replies

0 likes

  • 743 Views
  • 4 replies
  • 0 likes

Streaming quality on Android TV client?

Since the Spotify app for this client doesn't let you change the streaming quality (at least, I couldn't find the option anywhere), I was wondering what bitrate it was using for this particular client and if there was any plan to add the option for c...

Newbie

Since the Spotify app for this client doesn't let you change the streaming quality (at least, I couldn't find the option anywhere), I was wondering what bitrate it was using for this particular clien...

bartaspoz

Casual Listener

2409 Views

3 replies

7 likes

  • 2409 Views
  • 3 replies
  • 7 likes

Solved!! downloaded Playlist won't stay downloaded

I have had this app for some years and right now I am ready to do away with it. It is suckling the data off my plan like crazy.I have downloaded my starred Playlist 5 times for offline use and when I close out the app, not log out, when I open app th...

Casual Listener

I have had this app for some years and right now I am ready to do away with it. It is suckling the data off my plan like crazy. I have downloaded my starred Playlist 5 times for offline use and when...

Joe

Community Legend

9871 Views

8 replies

0 likes

  • 9871 Views
  • 8 replies
  • 0 likes

Unable to reinstall via Play store, getting error code 497

Long story short: Spotify on my NVIDIA Shield Tablet K1 was being sluggish, seemingly some kind of connection issue. Spotify was being fine on other devices (iPhone 6 and MBP). Other network connections were perfectly fine (i.e. the problem was most ...

Regular

Long story short: Spotify on my NVIDIA Shield Tablet K1 was being sluggish, seemingly some kind of connection issue. Spotify was being fine on other devices (iPhone 6 and MBP). Other network connecti...

Joe

Community Legend

801 Views

1 replies

0 likes

  • 801 Views
  • 1 replies
  • 0 likes

unable to download music for offline use

Hello everyone, I'm currently using a Samsung J7 (2016), this phone has a dual sim slot of which I am using both, I noticed that I am unable to download songs when my mobile data is using Sim 1, I have no problems downloading songs using mobile data ...

Visitor

Hello everyone, I'm currently using a Samsung J7 (2016), this phone has a dual sim slot of which I am using both, I noticed that I am unable to download songs when my mobile data is using Sim 1, I ha...

Joe

Community Legend

592 Views

1 replies

0 likes

  • 592 Views
  • 1 replies
  • 0 likes

Porque no puedo escuchar este album?

Quiero escuchar el album de american tragedy deluxe edition de Hollywood Undead pero no me deja porque las canciones aparecen en gris o cuando lo busco no está en spotify

Casual Listener

Quiero escuchar el album de american tragedy deluxe edition de Hollywood Undead pero no me deja porque las canciones aparecen en gris o cuando lo busco no está en spotify

Music92

Newbie

2134 Views

2 replies

1 likes

  • 2134 Views
  • 2 replies
  • 1 likes

Downloaded music to device count exceeded

Im aware this is an issue that many people are having, so instead of highjacking someone elses post, ive made my own. Yesterday I started having issues with my downloaded content disappearing. After a cache delete and app re-install, I now get the er...

Casual Listener

Im aware this is an issue that many people are having, so instead of highjacking someone elses post, ive made my own.    Yesterday I started having issues with my downloaded content disap...

Gerothin

Casual Listener

1153 Views

5 replies

0 likes

  • 1153 Views
  • 5 replies
  • 0 likes

Won't play newly added songs on playlist

I added new songs to my playlist, and it is visible that they have been added because the names are in the playlist, but when I play the playlist, only old songs will play. None of the new ones. Some songs include "No favors" Big Sean, and "I Spy" Sk...

Newbie

I added new songs to my playlist, and it is visible that they have been added because the names are in the playlist, but when I play the playlist, only old songs will play. None of the new ones. Some...

Joe

Community Legend

877 Views

1 replies

0 likes

  • 877 Views
  • 1 replies
  • 0 likes

Spotify Mood Player Test User Sign-Up

Hi, For a school project we are developing an android application that plays music based on the user’s taste and mood. For our prototype we are looking for spotify premium users who are willing to test our application for two weeks and then fill in a...

Visitor

Hi,   For a school project we are developing an android application that plays music based on the user’s taste and mood. For our prototype we are looking for spotify premium users who are will...

657 Views

0 replies

0 likes

  • 657 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution New Android phone

Good day, I am getting a new phone and I am wondering how to switch my playlists? Some are full albums, which is not big of a problem, but some has over 500 songs by different artists. Thanks for your help.

Casual Listener

Good day, I am getting a new phone and I am wondering how to switch my playlists?  Some are full albums, which is not big of a problem, but some has over 500 songs by different artists.   ...

Mosaidso

Casual Listener

761 Views

2 replies

0 likes

  • 761 Views
  • 2 replies
  • 0 likes

Overview of ALL symbols

I'll try and explain what I'm seeing EXACTLY so everyone understands.I'm playing music from the daily mix put together for me (great idea).If I click on the thin line showing what's playing (just above the home, search, radio etc icons) I see the cur...

Casual Listener

I'll try and explain what I'm seeing EXACTLY so everyone understands.I'm playing music from the daily mix put together for me (great idea). If I click on the thin line showing what's playing (just a...

IHS15

Gig Goer

23499 Views

1 replies

2 likes

  • 23499 Views
  • 1 replies
  • 2 likes

Superuser Contribution Download on cellular

How do I enable download on cellular? It continues to say off.

Casual Listener

How do I enable download on cellular? It continues to say off.

Mppro67

Casual Listener

783 Views

2 replies

0 likes

  • 783 Views
  • 2 replies
  • 0 likes

Music missing

I am a paid Spotify premium subscriber. is there a limit on how many songs you can have in your library? I have about 400 and I keep noticing that songs are missing, so I have to go back and add them. This is a problem because I am not aware that the...

Newbie

I am a paid Spotify premium subscriber. is there a limit on how many songs you can have in your library? I have about 400 and I keep noticing that songs are missing, so I have to go back and add them...

482 Views

0 replies

0 likes

  • 482 Views
  • 0 replies
  • 0 likes

Solved!! Phone suddenly starts playing

I have now had a couple of cases where my phone suddenly started playing. Once while I was walking, I logged into my phone, spotify opened (last app used) and suddenly began playing out loud at work for everyone to hear (i did NOT press anything).Add...

Newbie

I have now had a couple of cases where my phone suddenly started playing. Once while I was walking, I logged into my phone, spotify opened (last app used) and suddenly began playing out loud at work ...

Joe

Community Legend

1401 Views

1 replies

0 likes

  • 1401 Views
  • 1 replies
  • 0 likes