Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118948 Views

27 replies

4 likes

  • 118948 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239963 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239963 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600952 Views

79 replies

3 likes

  • 600952 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493260 Views

581 replies

42 likes

Account
Free
  • 493260 Views
  • 581 replies
  • 42 likes

Solved!! Spotify Connect song selecting issues

Hello, currently I'm having an issue on my app that will not let me play songs in a specific playlist on my desktop through connect. Even if I move said songs into another playlist, the issue still occurs. But the thing is, it's only those songs, any...

Newbie

Hello, currently I'm having an issue on my app that will not let me play songs in a specific playlist on my desktop through connect.     Even if I move said songs into another playlist, ...

Joe

Community Legend

2490 Views

4 replies

0 likes

  • 2490 Views
  • 4 replies
  • 0 likes

Won't play my downloaded local musuc

I added local music over my desktop computer and downloaded it over my handy (Spotify beeing open on both systems). Everything fine. But now, when I try to play it (On my phone) it just skips the song, no error message, not grayed-out. Tried re-addin...

Newbie

I added local music over my desktop computer and downloaded it over my handy (Spotify beeing open on both systems). Everything fine. But now, when I try to play it (On my phone) it just skips the son...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Solved!! Context menu defect

Hi. First of all, English is not my mother tongue, but it seems to me like I have to do this in English so please excuse errors.Apparently there was an update to the Spotify music app on Android, since I noticed today when I started the app that the ...

Casual Listener

Hi. First of all, English is not my mother tongue, but it seems to me like I have to do this in English so please excuse errors. Apparently there was an update to the Spotify music app on Android, s...

Miss_Joujou

Casual Listener

2517 Views

7 replies

1 likes

  • 2517 Views
  • 7 replies
  • 1 likes

30 min without ads does not work

Sometimes I have this information, that I need to watch a short ad, so I can listen 30 minutes without ads. Ad it worked fine, until this week, when the H&M ad was replaced with not working ghost in the shell ad. The film does not start. After short ...

Newbie

Sometimes I have this information, that I need to watch a short ad, so I can listen 30 minutes without ads. Ad it worked fine, until this week, when the H&M ad was replaced with not working ghost...

MartinStoichkov

Community Legend

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Push notifications not working (also email ones partially)

I have no idea what's wrong, I have all push notifications enabled and for the past half a year I haven't received a single one.Email notifications seem to not be working for me as well... I occasionally receive update news but not playlist updates a...

Casual Listener

I have no idea what's wrong, I have all push notifications enabled and for the past half a year I haven't received a single one. Email notifications seem to not be working for me as well... I occa...

D1vide

Casual Listener

497 Views

1 replies

1 likes

  • 497 Views
  • 1 replies
  • 1 likes

[Andriod] Thumb up and down is sticky for all next songs

I'm experiencing a bit of an odd problem with the Radio feature, more in specific the behavior of the thumb up / down buttons in the Android app. Scenario:Pick a songGo to Song RadioPlay Radio=> Music starts playingTap on the lower panel, opening the...

Casual Listener

I'm experiencing a bit of an odd problem with the Radio feature, more in specific the behavior of the thumb up / down buttons in the Android app.   Scenario: Pick a song Go to Song Radio P...

Ravefiend

Casual Listener

650 Views

2 replies

0 likes

  • 650 Views
  • 2 replies
  • 0 likes

Customization Options

Using the android app, there should be more customization options such as changing the platform color, and changing your display photo. I also would like to see an availability in seeing the individual playlist followers. It would also be nice to hav...

Music Fan

Using the android app, there should be more customization options such as changing the platform color, and changing your display photo. I also would like to see an availability in seeing the ind...

itu_

Community Legend

826 Views

1 replies

0 likes

Android
Other
  • 826 Views
  • 1 replies
  • 0 likes

The Chronic

I have bought DR. Dre's album the chronic on cd, downloaded it to My computer and then added it to my playlist on Spotify. I can play The songs from My computer but not from My Phone, why is that? It is the same account ..

Casual Listener

I have bought DR. Dre's album the chronic on cd, downloaded it to My computer and then added it to my playlist on Spotify. I can play The songs from My computer but not from My Phone, why is that? It...

Joe

Community Legend

1062 Views

3 replies

0 likes

  • 1062 Views
  • 3 replies
  • 0 likes

Spotify Menu not working

I think Spotify recently (ie in the last 3 days, at least for me) has changed the menu interface, meaning the menu you see when you press the 3 dots next to a song.Since the change has occurred, I'm having issues using the menu: it shows up, but it d...

Casual Listener

I think Spotify recently (ie in the last 3 days, at least for me) has changed the menu interface, meaning the menu you see when you press the 3 dots next to a song. Since the change has occurred, ...

Skrishna

Casual Listener

2473 Views

2 replies

0 likes

  • 2473 Views
  • 2 replies
  • 0 likes

Trouble Saving Songs

Hey I don't know if this on here somewhere else or not. I am having an issue on Spotify where I can no longer save songs or add them to playlists with the pop up menu. I tried reinstalling just in case but it didn't fix the issue. Thank you for your ...

Newbie

Hey I don't know if this on here somewhere else or not. I am having an issue on Spotify where I can no longer save songs or add them to playlists with the pop up menu. I tried reinstalling just in ca...

Joe

Community Legend

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Certain songs do not contain album art and do not go to the next song when finished

Certain songs do not show album art (only a grey box with a disc in the middle) and once they are done playing do not advance to the next song. The only way I have found to fix this is by completely reinstalling the application. The problem is that e...

Newbie

Certain songs do not show album art (only a grey box with a disc in the middle) and once they are done playing do not advance to the next song.  The only way I have found to fix this is by compl...

360 Views

0 replies

0 likes

bug
  • 360 Views
  • 0 replies
  • 0 likes

Searching for a song

When I try search for a song after the first or second letter it exits to my phone home screen, any ideas??

Casual Listener

When I try search for a song after the first or second letter it exits to my phone home screen, any ideas??

headey

Roadie

998 Views

4 replies

0 likes

  • 998 Views
  • 4 replies
  • 0 likes

No puedo seleccionar destinatario para compartir musica

Cuando pongo compartir a un destinatario y completo el campo destinatario con el nombre de usuario, no lo reconoce (aclaro que lo tengo agregado y siguiendo como amigo).Uso spoty en mi tablet galaxy tab s con Android lolipop. Ayuda por favor. Gracias...

Casual Listener

Cuando pongo compartir a un destinatario y completo el campo destinatario con el nombre de usuario, no lo reconoce (aclaro que lo tengo agregado y siguiendo como amigo). Uso spoty en mi tablet galax...

Zerodensetsu

Newbie

1695 Views

5 replies

2 likes

  • 1695 Views
  • 5 replies
  • 2 likes

galaxy s3 i9300 e SD card 64gb

Boa tarde pessoal, estou com seguinte problema: tenho um galaxy s3 i9300 que uso só pra tocar as musicas no meu carro (via bluetooth), uso ele offline e sempre baixei as musicas na memoria interna do celular e sempre funcionou perfeitamente. Recentem...

Newbie

Boa tarde pessoal, estou com seguinte problema:   tenho um galaxy s3 i9300 que uso só pra tocar as musicas no meu carro (via bluetooth), uso ele offline e sempre baixei as musicas na memoria i...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

Chromecast doesn't show up when I get on wifi

Use case:I am coming home. My phone connects to my home wifi. Chromecast isn't showing up in devices.This used to work. Now I have to kill the app in Android, restart it and only then will it show my devices correctly.It baffles me how the app actual...

Music Fan

Use case: I am coming home. My phone connects to my home wifi. Chromecast isn't showing up in devices. This used to work.   Now I have to kill the app in Android, restart it and only the...

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

7.9 - very slow to download offline over wifi

I've never had issues before but within the last couple weeks, all of a sudden it takes 10 minutes to download an album (first world problems) when it used to take like 30 seconds.Before you ask,Same wifi connection I've always hadSame music quality ...

Casual Listener

I've never had issues before but within the last couple weeks, all of a sudden it takes 10 minutes to download an album (first world problems) when it used to take like 30 seconds. Before you ask,...

Academic

Casual Listener

830 Views

1 replies

2 likes

  • 830 Views
  • 1 replies
  • 2 likes

Selected music does not play, only unrelated suggestions

I have been frustrated many times recently when shuffle playing a range of different playlists and albums, I have not been permitted to listen to any of the actual songs I chose but instead a stream of totally unrelated songs from different genres al...

Newbie

I have been frustrated many times recently when shuffle playing a range of different playlists and albums, I have not been permitted to listen to any of the actual songs I chose but instead a stream ...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

Cant open downloaded songs

I've used factory settings on my phone now the problem is I can see all my old songs on my SD card but Spotify want me to download all of them again.. How can I fix this little problem? I also can't choose where do I want to save my music's

Newbie

I've used factory settings on my phone now the problem is I can see all my old songs on my SD card but Spotify want me to download all of them again.. How can I fix this little problem? I also can't ...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Spotify bug on it's storage reports wont let me nor download nor install any other apps

I've got to know a bug in spotify, where it store the offline music you download onto the SD but reports beeing used internal memory.I know and have read another article (https://community.spotify.com/t5/Android/Spotify-uses-my-internal-memory-also-i...

Newbie

I've got to know a bug in spotify, where it store the offline music you download onto the SD but reports beeing used internal memory. I know and have read another article (https://community.spotify....

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes