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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196097 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196097 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537824 Views

78 replies

3 likes

  • 537824 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

443063 Views

565 replies

37 likes

Account
Free
  • 443063 Views
  • 565 replies
  • 37 likes

Album Section

It's possible in album section you can see only the one's you completely save? For Android devices.

Newbie

It's possible in album section you can see only the one's you completely save? For Android devices.

347 Views

0 replies

0 likes

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Distorted playback static sound

I am experiencing distorted playback & static sound on the spotfy app. My device is onkyo dp-x1 and great headphones, I am sure Its the app's problem,because when I use the onkyo player, the distorted playback & static sound disappers. Any advice on ...

Casual Listener

I am experiencing distorted playback & static sound on the spotfy app. My device is onkyo dp-x1 and great headphones, I am sure Its the app's problem,because when I use the onkyo player, the...

jaccc

Casual Listener

2580 Views

3 replies

0 likes

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  • 3 replies
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Spotify reboots smartphone

Since sometime in February, after a certain Spotify app update (sorry, I can't recall which one), my phone started crashing and rebooting when using Spotify. All goes well when suddenly the song starts stuttering and shortly after the app halts and t...

Newbie

Since sometime in February, after a certain Spotify app update (sorry, I can't recall which one), my phone started crashing and rebooting when using Spotify.   All goes well when suddenly the ...

749 Views

0 replies

1 likes

  • 749 Views
  • 0 replies
  • 1 likes

[All Platforms] Frozen

My spotify account keeps freezing on my mac and on my android phone, especially during an advertisement. I really hope someone can fix this problem. If this problem can't be fixed I am NOT going to upgrade to premium and I'm going to end up deleting ...

Newbie

My spotify account keeps freezing on my mac and on my android phone, especially during an advertisement. I really hope someone can fix this problem. If this problem can't be fixed I am NOT going to u...

460 Views

0 replies

0 likes

All Platforms
  • 460 Views
  • 0 replies
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Superuser Contribution Keeps loading

When I go into Spotify it just keeps loading and won't let me play music. I've even cleared the cache, and uninstalled and reinstalled.

Visitor

When I go into Spotify it just keeps loading and won't let me play music. I've even cleared the cache, and uninstalled and reinstalled.

ZullyB

Roadie

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline songs

I have to repeatedly re-download my songs to listen to them offline. I have had to download them three times today. I have 587 songs i have to download and it takes forever.

Newbie

I have to repeatedly re-download my songs to listen to them offline. I have had to download them three times today. I have 587 songs i have to download and it takes forever.

ZullyB

Roadie

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Google cast in Android app stopped working

Same issue as other posters but for me it didnt fix itself 'after a few days'. All worked perfectly untill some days ago: Running on LG-G5 the latest version of Spotify premium; Spotify app sees my chromecast audio and video devices but cannot connec...

Casual Listener

Same issue as other posters but for me it didnt fix itself 'after a few days'. All worked perfectly untill some days ago:   Running on LG-G5 the latest version of Spotify premium; Sp...

AeroEchelon

Newbie

2351 Views

7 replies

3 likes

  • 2351 Views
  • 7 replies
  • 3 likes

Play all songs in a folder

I've just updated Spotify and for some reason I can't play my whole library on shuffle. After the library link had been removed I created one folder called Library and put everything in it.Until now I could click Library folder and tap "all songs" an...

Roadie

I've just updated Spotify and for some reason I can't play my whole library on shuffle. After the library link had been removed I created one folder called Library and put everything in it. Until no...

Joe

Community Legend

7057 Views

1 replies

4 likes

  • 7057 Views
  • 1 replies
  • 4 likes

Play premium

Hello!I bought premiun today, money has been taken from my account for premium. Bur i cant play premiun. I have got the OK to my mailadress.I have un install and install spotify and try everything.Why cant I play premium?

Newbie

Hello! I bought premiun today, money has been taken from my account for premium. Bur i cant play premiun. I have got the OK to my mailadress. I have un install and install spotify and try everythin...

Joe

Community Legend

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Liked from radio not working

Short version: The liked from radio playlist used to work up until I deleted it. Then even after recovering the playlist, I still don't get any liked songs in that playlist.Long version: I wanted to save the liked from radio playlist as its own playl...

Regular

Short version: The liked from radio playlist used to work up until I deleted it. Then even after recovering the playlist, I still don't get any liked songs in that playlist. Long version: I wanted...

Joe

Community Legend

948 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Cant find Daily Mix

I am an android user and i have used Spotify for nearly a week now. I have looked on every suggestion thread, updated my Spotify app and looked everywhere for Daily Mix, but i cannot for the life of me find it. Does anyone know how to add my daily mi...

Casual Listener

I am an android user and i have used Spotify for nearly a week now. I have looked on every suggestion thread, updated my Spotify app and looked everywhere for Daily Mix, but i cannot for th...

Joe

Community Legend

1263 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Songs are gone

Hey guys,I downloaded Spotify to my desktop. Now my songs on my Android are gone, but they are still there on the desktop version. What happened? How can I get my songs onto my phone again?

Newbie

Hey guys, I downloaded Spotify to my desktop. Now my songs on my Android are gone, but they are still there on the desktop version. What happened? How can I get my songs onto my phone again?

user-removed

Not applicable

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Cant play 28 gram wiz khalifa

I can't play some songs of this album, and I'm a premium member I'm using android.

Newbie

I can't play some songs of this album, and I'm a premium member I'm using android.

Joe

Community Legend

1749 Views

1 replies

0 likes

  • 1749 Views
  • 1 replies
  • 0 likes

android error dont see to change to sd

i have problems with my cell i download the apk spotify and dont see the element change save-to-sd-card option i use neffos with android v.5.1 lolilpop the compilation of spotify is 8.0.0.805 armV7 tengo problemas con mi celular baje la aplicacion sp...

Newbie

 i have problems with my cell  i download  the apk spotify and  dont see the element  change save-to-sd-card option i use neffos with android v.5.1 lolilpop the compilation o...

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
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Spotify wont premium wont work

My bill has been paid but a couple days ago spotify logged me out and when I logged back in it wasn't premium anymore.I double checked that payment went through and it did any thoughts? Is there a phone number to talk to tech support?

Visitor

My bill has been paid but a couple days ago spotify logged me out and when I logged back in it wasn't premium anymore. I double checked that payment went through and it did any thoughts? Is there a ...

Hubo

Community Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Downloaded Albums and loading times

Dear Spotify-Team, I am a Spotify Premium user since over a year for now, but have 2 issues with my Phone. First, all my downloaded albums are gone (again). I wisely sorted out a (big) collection of downloaded songs and albums over the past months, b...

Casual Listener

Dear Spotify-Team,   I am a Spotify Premium user since over a year for now, but have 2 issues with my Phone. First, all my downloaded albums are gone (again). I wisely sorted out a (big) colle...

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes

Solved!! Downloading playlists

I'm connected to Wi-Fi and my playlists are taking hours to download. Any way I can speed it up?

Casual Listener

I'm connected to Wi-Fi and my playlists are taking hours to download. Any way I can speed it up?

Edgeberg80

Casual Listener

817 Views

4 replies

0 likes

  • 817 Views
  • 4 replies
  • 0 likes

Solved!! Phone will randomly connect to a PC named FRIENDSINT-PC

Over the last few weeks I've been having a problem where my spotify on my phone will randomly connect to another device (PC named in Subject) This will happen when I am at home, work or driving in my car. I have been to the device settings and change...

Casual Listener

Over the last few weeks I've been having a problem where my spotify on my phone will randomly connect to another device (PC named in Subject)   This will happen when I am at home, work or driv...

Kaiser_64

Casual Listener

682 Views

2 replies

0 likes

  • 682 Views
  • 2 replies
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Solved!! Menu does not respond. Cannot "Add to Playlist", "Go to Artist", "Go to Album". Running Android 7.0

The corner menu that looks like three dots does not respond when I click on any of its items. The menu looks a bit different than usual, probably changed via update? I can't manage any playlists, or go to any artist.. This renders the app quite disfu...

Casual Listener

The corner menu that looks like three dots does not respond when I click on any of its items. The menu looks a bit different than usual, probably changed via update? I can't manage any playlists...

barkinginsanity

Casual Listener

1281 Views

6 replies

0 likes

  • 1281 Views
  • 6 replies
  • 0 likes

The App is stopped

I´ve a trouble with my spotify conexion in my phone because when I am listening music about 20 minutes, the app is stopped.

Newbie

I´ve a trouble with my spotify conexion in my phone because when I am listening music about 20 minutes, the app is stopped.

Joe

Community Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes