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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375701 Views

541 replies

34 likes

Account
Free
  • 375701 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
  • 0 replies
  • 7 likes

Superuser Contribution Almacenamiento

En mi aplicación de Spotify NO me da la opción de poder cambiar el almacenamiento a una SD externa.Como soluciono eso?Tengo un Android

Newbie

En mi aplicación de Spotify NO me da la opción de poder cambiar el almacenamiento a una SD externa. Como soluciono eso? Tengo un Android

MonicaM_Bogota

Roadie

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Featuring artists not showing up in albums

After downloading and adding albums to my library, the under the song name when on the "browse" page it shows all the artists in the song under the song name but when I save it and go to my library, I go to the album and it just shows the album artis...

Regular

After downloading and adding albums to my library, the under the song name when on the "browse" page it shows all the artists in the song under the song name but when I save it and go to my library, ...

3824 Views

0 replies

9 likes

Featuring artists
my library
  • 3824 Views
  • 0 replies
  • 9 likes

Featuring artists not showing in albums

After downloading and adding albums to my library, the under the song name when on the "browse" page it shows all the artists in the song under the song name but when I save it and go to my library, I go to the album and it just shows the album artis...

Newbie

After downloading and adding albums to my library, the under the song name when on the "browse" page it shows all the artists in the song under the song name but when I save it and go to my library, ...

472 Views

0 replies

0 likes

  • 472 Views
  • 0 replies
  • 0 likes

Solved!! Can't delete local song from playlist

Cannot delete a song from my playlist on my android phone. Song is grayed out and cannot interact with it. Already deleted cache and uninstalled - reinstalled app. On my PC the song doesn't appear. It was a local file.

Casual Listener

Cannot delete a song from my playlist on my android phone. Song is grayed out and  cannot interact with it. Already deleted cache and uninstalled - reinstalled app.  On my PC the song does...

jnpablo

Casual Listener

1325 Views

3 replies

0 likes

  • 1325 Views
  • 3 replies
  • 0 likes

Download limit

Why can I only download 2923 songs on my phone not 3333

Regular

Why can I only download 2923 songs on my phone not 3333

Joe

Community Legend

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Problem with choice menu spotify (premium)

I'm having problems with the choice menu of Spotify on my smartphone (Samsung Galaxy S4 mini). When clicking on the three dots next to a song, the choice menu appears, but when I try to select something (e.g. 'Go to album' or putting a song into queu...

Casual Listener

I'm having problems with the choice menu of Spotify on my smartphone (Samsung Galaxy S4 mini). When clicking on the three dots next to a song, the choice menu appears, but when I try to select someth...

Limoen

Casual Listener

912 Views

2 replies

1 likes

  • 912 Views
  • 2 replies
  • 1 likes

Spotify connect only works for a few seconds then goes back to local play

Hello, i have a problem with spotify connect on my onkyo reciver ( TX-NR646)when is use spotify on my samsung galaxy s6 i go to availible devices and i see my onkyo there, when i select it it plays for like 5 seconds and then it returns the sound to ...

Regular

Hello,   i have a problem with spotify connect on my onkyo reciver ( TX-NR646) when is use spotify on my samsung galaxy s6 i go to availible devices and i see my onkyo there, when i select it...

jeffrey980

Regular

1455 Views

2 replies

0 likes

Connect
Onkyo
Spotfy connect
  • 1455 Views
  • 2 replies
  • 0 likes

Solved!! Premium - Help deleting downloaded songs

I have Spotify Premium and I have many entire albums downloaded as playlists to my external sd card. I am trying to clear up some space on my external sd card and so I press on the album/playlist and then press "undownload". Then the songs/album do n...

Regular

I have Spotify Premium and I have many entire albums downloaded as playlists to my external sd card. I am trying to clear up some space on my external sd card and so I press on the album/playlist and...

BelgianAlien

Music Fan

72296 Views

12 replies

2 likes

  • 72296 Views
  • 12 replies
  • 2 likes

No me deja pasar la musica a la SD

Antes, cuando me ponía las canciones cada 4 dias por que el bueno de spotify te las elimina cuando le da la gana, me dejaba almenos pasar las canciones a la tarjeta SD pero ahora? no me aparece la opcion y tengo 1200 aprox... . Alguien sabe cómo?

Newbie

Antes, cuando me ponía las canciones cada 4 dias por que el bueno de spotify te las elimina cuando le da la gana, me dejaba almenos pasar las canciones a la tarjeta SD pero ahora? no me aparece la op...

Luisvillela

Newbie

767 Views

1 replies

0 likes

  • 767 Views
  • 1 replies
  • 0 likes

Premium

Hjælp kan ik få Premium da den siger at jeg ikke har indtastet udløbnings dato? Men alt er korrekt...

Newbie

Hjælp kan ik få Premium da den siger at jeg ikke har indtastet udløbnings dato? Men alt er korrekt...

244 Views

0 replies

0 likes

  • 244 Views
  • 0 replies
  • 0 likes

Customization of playlists (cover and description box)

I can't show the album cover on the lock screen while I'm listening

Newbie

I can't show the album cover on the lock screen while I'm listening

Joe

Community Legend

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

Solved!! Hacked account

Hello, so my account has been recently hacked. After several e-mail I finally got it back but now all I have is some playlists from Dominican republic and all songs from "Your Music" sections are missing. I don't have to describe how angry I am. Not ...

Casual Listener

Hello,   so my account has been recently hacked. After several e-mail I finally got it back but now all I have is some playlists from Dominican republic and all songs from "Your Music" section...

Whirt

Casual Listener

610 Views

2 replies

0 likes

  • 610 Views
  • 2 replies
  • 0 likes

Solved!! Spotify 7.9.0.746 dont download music by celular network

Hi, my name is jorge. I from Argentina.I have a problem with this version of Spotify. When try download music by celular network, never start. I modify de config but have not effect. Please y need help for this problem.Be.

Newbie

Hi, my name is jorge. I from Argentina. I have a problem with this version of Spotify. When try download music by celular network, never start. I modify de config but have not effect. Please y need ...

Joe

Community Legend

680 Views

1 replies

0 likes

  • 680 Views
  • 1 replies
  • 0 likes

Change subscription from normal premium to family

Is it possible to change my account from a regular premium account to a family premium account without losing all my downloaded and saved songs ? My family wants to use Spotify aswell ( I am the only one using it so far ) and I'd like to also get the...

Newbie

Is it possible to change my account from a regular premium account to a family premium account without losing all my downloaded and saved songs ? My family wants to use Spotify aswell ( I am the only...

Hubo

Community Legend

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Move playlist to folder

How does one move a playlist into a folder?Thanks

Gig Goer

How does one move a playlist into a folder? Thanks

Hubo

Community Legend

9996 Views

3 replies

0 likes

  • 9996 Views
  • 3 replies
  • 0 likes

Sound going in and out

I have an Android 5. Recently my paid account sound is going in and out. I've been working on this for days, trying all of the instructions I've found here. Nothing works. It works fine on my laptop.

Newbie

I have an Android 5.  Recently my paid account sound is going in and out.  I've been working on this for days, trying all of the instructions I've found here.  Nothing works.  It ...

227 Views

0 replies

0 likes

  • 227 Views
  • 0 replies
  • 0 likes

Superuser Contribution App keeps stopping

I have recently updated my Samsung S5 and found my spotify was cutting out. I reinstalled the app which was working fine until I tried to download all the songs I was missing when offline since they disappeared when I reinstalled the app. Now its con...

Newbie

I have recently updated my Samsung S5 and found my spotify was cutting out. I reinstalled the app which was working fine until I tried to download all the songs I was missing when offline since ...

MonicaM_Bogota

Roadie

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify logging out by its own

I've been a premium user off this amazing app since November of 2014 and a frequent user since the beginning of the same year. Recently I'm facing a really annoying problem that is almost making me switch to another music app. I've had to format my p...

Casual Listener

I've been a premium user off this amazing app since November of 2014 and a frequent user since the beginning of the same year. Recently I'm facing a really annoying problem that is almost making me s...

MonicaM_Bogota

Roadie

29033 Views

1 replies

0 likes

  • 29033 Views
  • 1 replies
  • 0 likes

Solved!! Spotify doesn't go on playing songs

I can hear a few songs in a row, but after them I have to unlock my Phone again and go on the Spotify App

Casual Listener

I can hear a few songs in a row, but after them I have to unlock my Phone again and go on the Spotify App

DerLado

Casual Listener

729 Views

2 replies

0 likes

  • 729 Views
  • 2 replies
  • 0 likes