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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118794 Views

27 replies

4 likes

  • 118794 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239629 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239629 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600509 Views

79 replies

3 likes

  • 600509 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492943 Views

581 replies

42 likes

Account
Free
  • 492943 Views
  • 581 replies
  • 42 likes

Song menu not work

Hi to everyone! Im a premium member and i have a problem with my song menu.When i try to save or add a song into a playlist the menu go away and not work and the screen return to the album cover. Anyone can help me! Thanks for the reading! Rockon!

Casual Listener

Hi to everyone! Im a premium member and i have a problem with my song menu.When i try to save or add a song into a playlist the menu go away and not work and the screen return to the album cover. Any...

Jacob

Community Legend

1119 Views

1 replies

2 likes

  • 1119 Views
  • 1 replies
  • 2 likes

Not receiving phone notifications when listening using earphones

I'm not receiving any of my phone notifications such as text messages, emails, or phone calls when I am listening to Spotify using my earphones. Is this supposed to happen?

Newbie

I'm not receiving any of my phone notifications such as text messages, emails, or phone calls when I am listening to Spotify using my earphones. Is this supposed to happen?

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
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Solved!! Old Playlists lost. Playlists of other user shown. New made playlists deleted again.

Hey Guys,I hope someone can help. Expecially from spotify staff.First, Im using Spotify for almost 2 years and im pretty happy. It does not load sometimes and seems not to have any internet connection, but I am pretty sure you guys working on it.But ...

Regular

Hey Guys, I hope someone can help. Expecially from spotify staff. First, Im using Spotify for almost 2 years and im pretty happy. It does not load sometimes and seems not to have a...

Qoes

Regular

1384 Views

7 replies

0 likes

bug
  • 1384 Views
  • 7 replies
  • 0 likes

Samsung Smart T.V not showing Playlists.

So guys I need serious help.I have a Samsung Smart Hub T.V. and Spotify Premuim.For the last two weeks its not been showing my Playlists on the Spotify app on the T.V, it has always shown then up untill a few weeks ago. At first I thought it could ha...

Newbie

So guys I need serious help. I have a Samsung Smart Hub T.V. and Spotify Premuim. For the last two weeks its not been showing my Playlists on the Spotify app on the T.V, it has always shown then up...

maytefg

Newbie

1174 Views

3 replies

0 likes

  • 1174 Views
  • 3 replies
  • 0 likes

Sound distorted with Marshmallow

Hey guys,since there is still no solution on the part of Spotify I think it is time to Open a New thread to this issue in case the old one is set to "fixed".Many others faced the exact same Problem since updating from lollipop to Marshmallow. Even pe...

Casual Listener

Hey guys, since there is still no solution on the part of Spotify I think it is time to Open a New thread to this issue in case the old one is set to "fixed". Many others faced the exact same P...

Ayylmak

Casual Listener

2287 Views

5 replies

5 likes

Android 6.0
Android App
Sound Quality
  • 2287 Views
  • 5 replies
  • 5 likes

App deletes downloads everytime SD unmounts

My Android device (Moto G3) randomly unmounts the SD card - which I can live with since I just have to re-mount it.The problem is that Spotify gets all crazy: it auto-selects internal storage as download location and doesn't change back even when the...

Casual Listener

My Android device (Moto G3) randomly unmounts the SD card - which I can live with since I just have to re-mount it. The problem is that Spotify gets all crazy: it auto-selects internal storage as ...

danoliveira

Casual Listener

1175 Views

6 replies

1 likes

  • 1175 Views
  • 6 replies
  • 1 likes

Unable to play specific songs

Up until yesterday I was able to play any song I wanted on my tablet device. Did something change to their agreements or terms or did I accidentally do something to my account? Please help if possible. I have an Asus tablet.

Newbie

Up until yesterday  I was able to play any song I wanted on my tablet device. Did something change to their agreements or terms or did I accidentally do something to my account?    P...

osornios

Spotify Star

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

SHUFFLE Ive found your limits!

SHUFFLE is entirely broken or I've found the limits of how it works.I have set up a playlist of 2900 songs that I love playing. BUT I dont to listen to them in the order I added them. I want to listen to them all in a random order, and it never to re...

Regular

SHUFFLE is entirely broken or I've found the limits of how it works. I have set up a playlist of 2900 songs that I love playing. BUT I dont to listen to them in the order I added them. I want to lis...

Joe

Community Legend

3152 Views

1 replies

4 likes

  • 3152 Views
  • 1 replies
  • 4 likes

Superuser Contribution Offline music wont save to sd card

I have had spotify premium for a few years now. I recently bought a 16g sd card to save all my offline music to as my spotify data has taken up almost all my phones memory space. However on saving to sd card in my spotify settings which took a few ho...

Newbie

I have had spotify premium for a few years now. I recently bought a 16g sd card to save all my offline music to as my spotify data has taken up almost all my phones memory space. However on saving to...

Julian

Moderator

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Spotify kendiliğinden kapanıyor

Merhaba. Premium aile üyeliğim var ama spotify kendiliğinden kapanıyor. En fazla 15-20 dk en az 1 dk sürüyor bu aralik. Uygulamayı kullanamıyorum. Hiçbir uyarı vs vermiyor ve yok oluyor birden.

Newbie

Merhaba. Premium aile üyeliğim var ama spotify kendiliğinden kapanıyor. En fazla 15-20 dk en az 1 dk sürüyor bu aralik. Uygulamayı kullanamıyorum. Hiçbir uyarı vs vermiyor ve yok oluyor birden.

632 Views

0 replies

0 likes

  • 632 Views
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Superuser Contribution Lockscreen + Android 7.0 = sh*t ?

Hi..I got a Honor 8 with Android 7.0, + Spotify Premium (all is well updated)Look screenshosts ... When i play music with spotify, it looks so **bleep**ty contrary to android music player ...Is there a way to fix this ?Above all, buttons hitbox is br...

Gig Goer

Hi.. I got a Honor 8 with Android 7.0, + Spotify Premium (all is well updated) Look screenshosts ... When i play music with spotify, it looks so **bleep**ty contrary to android music player ....

labelscollected

Community Legend

4002 Views

8 replies

1 likes

  • 4002 Views
  • 8 replies
  • 1 likes

Cierre Inesperado

Hola. La App Es.Sencillamemte Perfecta. Siendo Premium Escucho Casi Toda La Music Que Deseso. Lo Malo: Ultimamente Escuchando De Un Momento A Otro Se Cierra La App SOLA. Es Decir Debo Re-abrir La App Y Continuar La Reproduccion. No Se Llevo Como 8 Me...

Visitor

Hola. La App Es.Sencillamemte Perfecta. Siendo Premium Escucho Casi Toda La Music Que Deseso. Lo Malo: Ultimamente Escuchando De Un Momento A Otro Se Cierra La App SOLA. Es Decir Debo Re-abrir La App...

Luna_Rota

Casual Listener

2325 Views

5 replies

0 likes

Cierre
Reinicio
stop
  • 2325 Views
  • 5 replies
  • 0 likes

Downloading the app

Hi! How do I download the app? I'm Swedish and have a Swedish premium account but I'm currently in Thailand. Thanks!

Regular

Hi! How do I download the app? I'm Swedish and have a Swedish premium account but I'm currently in Thailand. Thanks!

Johan1978

Regular

1109 Views

7 replies

0 likes

  • 1109 Views
  • 7 replies
  • 0 likes

Solved!! Volume is going down all the time when playing, only Spotify. Anyone know how to fix it?

I don't what is happening, the app is turning down the volume all the time when it is playing Spotify, it happens only with Spotify. How can I fix it?

Regular

I don't what is happening, the app is turning down the volume all the time when it is playing Spotify, it happens only with Spotify. How can I fix it?

Robert_W

Community Legend

3038 Views

6 replies

0 likes

  • 3038 Views
  • 6 replies
  • 0 likes

I am Premium user and yet only Shuffle is available

Hello,I am a Premium user and yet only Shuffle play is available through Android app. Shouldn't normal play be available for Premium as well?Thanks

Regular

Hello, I am a Premium user and yet only Shuffle play is available through Android app. Shouldn't normal play be available for Premium as well? Thanks

Reidkyle1

Newbie

458 Views

2 replies

0 likes

  • 458 Views
  • 2 replies
  • 0 likes

Rewind function is disable

Hi,I cannot use rewind fuction, I mean if i want to shift song in the midle or by few sec/min, it does not work. It is new feature or bug ? Thank you Ondřej

Newbie

Hi, I cannot use rewind fuction, I mean if i want to shift song in the midle or by few sec/min, it does not work. It is new feature 😕 or bug 🙂 ? Thank you Ondřej

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

Hearing loss

I have spotify premium and hearing aids and a bluetooth device that streams my playlists directly from my android Galaxy phone into my hearing aids - wonderful - thought I would never hear music again. Trouble is I can't figure out how to do this and...

Newbie

I have spotify premium and hearing aids and a bluetooth device that streams my playlists directly from my android Galaxy phone into my hearing aids - wonderful - thought I would never hear music agai...

673 Views

0 replies

0 likes

  • 673 Views
  • 0 replies
  • 0 likes

Syncing Local Files From my PC to my Phone

HeySo I've been having a problem syncing local files from my windows 7 laptop to my phone. The file will happily play on my PC but for some reason though the song file appears on my phone, it doesnt play the file.Is there anyway to fix this? and if s...

Newbie

Hey So I've been having a problem syncing local files from my windows 7 laptop to my phone. The file will happily play on my PC but for some reason though the song file appears on my phone, it doesn...

Joe

Community Legend

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Connect song selecting issues

Hello, currently I'm having an issue on my app that will not let me play songs in a specific playlist on my desktop through connect. Even if I move said songs into another playlist, the issue still occurs. But the thing is, it's only those songs, any...

Newbie

Hello, currently I'm having an issue on my app that will not let me play songs in a specific playlist on my desktop through connect.     Even if I move said songs into another playlist, ...

Joe

Community Legend

2486 Views

4 replies

0 likes

  • 2486 Views
  • 4 replies
  • 0 likes