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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111276 Views

26 replies

3 likes

  • 111276 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223840 Views

144 replies

11 likes

Android
autoplay
bluetooth
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  • 144 replies
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581072 Views

79 replies

3 likes

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  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478395 Views

577 replies

40 likes

Account
Free
  • 478395 Views
  • 577 replies
  • 40 likes

Spotify Menu not working

I think Spotify recently (ie in the last 3 days, at least for me) has changed the menu interface, meaning the menu you see when you press the 3 dots next to a song.Since the change has occurred, I'm having issues using the menu: it shows up, but it d...

Casual Listener

I think Spotify recently (ie in the last 3 days, at least for me) has changed the menu interface, meaning the menu you see when you press the 3 dots next to a song. Since the change has occurred, ...

Skrishna

Casual Listener

2450 Views

2 replies

0 likes

  • 2450 Views
  • 2 replies
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Trouble Saving Songs

Hey I don't know if this on here somewhere else or not. I am having an issue on Spotify where I can no longer save songs or add them to playlists with the pop up menu. I tried reinstalling just in case but it didn't fix the issue. Thank you for your ...

Newbie

Hey I don't know if this on here somewhere else or not. I am having an issue on Spotify where I can no longer save songs or add them to playlists with the pop up menu. I tried reinstalling just in ca...

Joe

Community Legend

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Certain songs do not contain album art and do not go to the next song when finished

Certain songs do not show album art (only a grey box with a disc in the middle) and once they are done playing do not advance to the next song. The only way I have found to fix this is by completely reinstalling the application. The problem is that e...

Newbie

Certain songs do not show album art (only a grey box with a disc in the middle) and once they are done playing do not advance to the next song.  The only way I have found to fix this is by compl...

355 Views

0 replies

0 likes

bug
  • 355 Views
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Searching for a song

When I try search for a song after the first or second letter it exits to my phone home screen, any ideas??

Casual Listener

When I try search for a song after the first or second letter it exits to my phone home screen, any ideas??

headey

Roadie

983 Views

4 replies

0 likes

  • 983 Views
  • 4 replies
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No puedo seleccionar destinatario para compartir musica

Cuando pongo compartir a un destinatario y completo el campo destinatario con el nombre de usuario, no lo reconoce (aclaro que lo tengo agregado y siguiendo como amigo).Uso spoty en mi tablet galaxy tab s con Android lolipop. Ayuda por favor. Gracias...

Casual Listener

Cuando pongo compartir a un destinatario y completo el campo destinatario con el nombre de usuario, no lo reconoce (aclaro que lo tengo agregado y siguiendo como amigo). Uso spoty en mi tablet galax...

Zerodensetsu

Newbie

1680 Views

5 replies

2 likes

  • 1680 Views
  • 5 replies
  • 2 likes

galaxy s3 i9300 e SD card 64gb

Boa tarde pessoal, estou com seguinte problema: tenho um galaxy s3 i9300 que uso só pra tocar as musicas no meu carro (via bluetooth), uso ele offline e sempre baixei as musicas na memoria interna do celular e sempre funcionou perfeitamente. Recentem...

Newbie

Boa tarde pessoal, estou com seguinte problema:   tenho um galaxy s3 i9300 que uso só pra tocar as musicas no meu carro (via bluetooth), uso ele offline e sempre baixei as musicas na memoria i...

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes

Chromecast doesn't show up when I get on wifi

Use case:I am coming home. My phone connects to my home wifi. Chromecast isn't showing up in devices.This used to work. Now I have to kill the app in Android, restart it and only then will it show my devices correctly.It baffles me how the app actual...

Music Fan

Use case: I am coming home. My phone connects to my home wifi. Chromecast isn't showing up in devices. This used to work.   Now I have to kill the app in Android, restart it and only the...

439 Views

0 replies

0 likes

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  • 0 replies
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7.9 - very slow to download offline over wifi

I've never had issues before but within the last couple weeks, all of a sudden it takes 10 minutes to download an album (first world problems) when it used to take like 30 seconds.Before you ask,Same wifi connection I've always hadSame music quality ...

Casual Listener

I've never had issues before but within the last couple weeks, all of a sudden it takes 10 minutes to download an album (first world problems) when it used to take like 30 seconds. Before you ask,...

Academic

Casual Listener

822 Views

1 replies

2 likes

  • 822 Views
  • 1 replies
  • 2 likes

Selected music does not play, only unrelated suggestions

I have been frustrated many times recently when shuffle playing a range of different playlists and albums, I have not been permitted to listen to any of the actual songs I chose but instead a stream of totally unrelated songs from different genres al...

Newbie

I have been frustrated many times recently when shuffle playing a range of different playlists and albums, I have not been permitted to listen to any of the actual songs I chose but instead a stream ...

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

Cant open downloaded songs

I've used factory settings on my phone now the problem is I can see all my old songs on my SD card but Spotify want me to download all of them again.. How can I fix this little problem? I also can't choose where do I want to save my music's

Newbie

I've used factory settings on my phone now the problem is I can see all my old songs on my SD card but Spotify want me to download all of them again.. How can I fix this little problem? I also can't ...

344 Views

0 replies

0 likes

  • 344 Views
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Spotify bug on it's storage reports wont let me nor download nor install any other apps

I've got to know a bug in spotify, where it store the offline music you download onto the SD but reports beeing used internal memory.I know and have read another article (https://community.spotify.com/t5/Android/Spotify-uses-my-internal-memory-also-i...

Newbie

I've got to know a bug in spotify, where it store the offline music you download onto the SD but reports beeing used internal memory. I know and have read another article (https://community.spotify....

347 Views

0 replies

0 likes

  • 347 Views
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  • 0 likes

Can't start radio, share, go to artist or go to album.

When i search for a song and want to go to that song's Radio. i click on the 3 dots next to it and click on *Go to song radio" but nothing happens, the menu closes and nothing, so i tried to click on *Go to Album" and still nothing. same with ALL the...

Casual Listener

When i search for a song and want to go to that song's Radio. i click on the 3 dots next to it and click on *Go to song radio" but nothing happens, the menu closes and nothing, so i tried to click on...

Thure1989

Casual Listener

955 Views

1 replies

0 likes

  • 955 Views
  • 1 replies
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Volume is too low :(

march 2017, updated spotify on android have too low volume. I'm using original motorola earphone. please add volume gain option on settings!!! I don't want to be stuck on the android volume limiter.

Visitor

march 2017, updated spotify on android have too low volume. I'm using original motorola earphone. please add volume gain option on settings!!! I don't want to be stuck on the android volume limiter.

labelscollected

Community Legend

461 Views

1 replies

1 likes

  • 461 Views
  • 1 replies
  • 1 likes

Spotify stops playing songs after 1 second, all Albums are downloaded on smartphone

Spotify stops playing songs after 1 second,all Albums are downloaded on smartphone I must a few times disable BT connection on radio or phone and it works for the next moment reinstall / new song download - nothing help Samsung S7 bluetooth connectio...

Casual Listener

Spotify stops playing songs after 1 second, all Albums are downloaded on smartphone   I must a few times disable BT connection on radio  or phone and it works for the next moment  ...

tazzharm

Casual Listener

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Meztlybayardo

I made me premium yesterday and today doesn't open my premium cuality

Casual Listener

I made me premium yesterday and today doesn't open my premium cuality

270 Views

0 replies

0 likes

  • 270 Views
  • 0 replies
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Playlist not downloading

I selected download option. It says downloading. I see my songs waiting for download. Nothing happens. I have already Uninstalled and reinstalled app. I have plenty of memory and space on phone. Does the pc version of Spotify first have to do somethi...

Newbie

I selected download option. It says downloading. I see my songs waiting for download. Nothing happens. I have already Uninstalled and reinstalled app. I have plenty of memory and space on phone. Does...

Joe

Community Legend

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

This album can't play

Why I can't play this album?

Newbie

Why I can't play this album?

Jacob

Community Legend

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded Music Won't Play

Hi! I downloaded a playlist I made and some songs won't play on offline mode. I tried re-downloading the playlist over and over but they still won't play. They work perfectly fine online, though. Thank you.

Visitor

Hi!   I downloaded a playlist I made and some songs won't play on offline mode. I tried re-downloading the playlist over and over but they still won't play. They work perfectly fine ...

Pgrist47

Newbie

836 Views

3 replies

0 likes

  • 836 Views
  • 3 replies
  • 0 likes

App becomes unusable after trying too download multiple podcasts.

Samsung galaxy s7 ive recreated this twice now. Ive done a clean install twice, then the app works completely fine im even able too download all my songs. But after about a minute of downloading podcasts the app crashes.

Newbie

Samsung galaxy s7 ive recreated this twice now. Ive done a clean install twice, then the app works completely fine im even able too download all my songs. But after about a minute of downloading podc...

271 Views

0 replies

0 likes

  • 271 Views
  • 0 replies
  • 0 likes