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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118772 Views

27 replies

4 likes

  • 118772 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239577 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239577 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600435 Views

79 replies

3 likes

  • 600435 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492900 Views

581 replies

42 likes

Account
Free
  • 492900 Views
  • 581 replies
  • 42 likes

Cubot Rainbow refusing to pair/play

Could anyone help with this? No problem for Nexus 9...?

Regular

Could anyone help with this? No problem for Nexus 9...?

justinewin_

Roadie

652 Views

3 replies

0 likes

  • 652 Views
  • 3 replies
  • 0 likes

Çok sık duraklıyor

Merhaba. Uygulama müzik dinlerken sürekli duraklama moduna geçiyor ve ben tekrar play e basmak zorunda kalıyorum. HTC 10 telefonuma başka bir uygulamadan bildirim geldiğinde Spotify pause konumuna geçiyor. Lütfen yardım.

Newbie

Merhaba. Uygulama müzik dinlerken sürekli duraklama moduna geçiyor ve ben tekrar play e basmak zorunda kalıyorum. HTC 10 telefonuma başka bir uygulamadan bildirim geldiğinde Spotify pause konumuna ge...

800 Views

0 replies

0 likes

  • 800 Views
  • 0 replies
  • 0 likes

Songs greyed out on mobile but not on laptop???

I've just added some old CDs onto my laptop and put them into a Playlist and downloaded them. I can play them all on there just fine.However, I have tried to download them on my mobile and nearly all the songs are greyed out and I can't play them - u...

Casual Listener

I've just added some old CDs onto my laptop and put them into a Playlist and downloaded them. I can play them all on there just fine. However, I have tried to download them on my mobile and nearly...

patthechat

Casual Listener

4011 Views

2 replies

1 likes

  • 4011 Views
  • 2 replies
  • 1 likes

Spotify on tablet Huawei mediapad m3

I have a new tablet Huawei mediapad m3 and I can't skip or choose songs like in other tablet. It seems that it works like in the smartphones where with free version we can't skip or choose song.

Newbie

I have a new tablet Huawei mediapad m3 and I can't skip or choose songs like in other tablet. It seems that it works like in the smartphones where with free version we can't skip or choose song.

Joe

Community Legend

1194 Views

1 replies

0 likes

  • 1194 Views
  • 1 replies
  • 0 likes

Can't log in

i can log in with my facebook account in the smartphone that i am using right now, but i have another smartphone and when i try to log in with the same method that i used in this smartphone, i have an error.. by the way, i tried creatig a password fo...

Newbie

i can log in with my facebook account in the smartphone that i am using right now, but i have another smartphone and when i try to log in with the same method that i used in this smartphone, i have a...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Downloaded songs not playing online

Every time I download songs from my one playlist, it shows the green downward arrow beside every track and the tracks play offline (Spotify on offline mode and data/wifi off). If I play them immediately after downloading. About 30mins later, none of ...

Casual Listener

Every time I download songs from my one playlist, it shows the green downward arrow beside every track and the tracks play offline (Spotify on offline mode and data/wifi off). If I play them immediat...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes

Spotify pauses every 10 minutes

I have Spotify premium and if I'm at home or on the go whend I play my Spotify it pauses about every 10 to 13 minutes. I'm the only one who listens to music on this account and kinda getting frustrated paying for something I have to start every 10 mi...

Newbie

I have Spotify premium and if I'm at home or on the go whend I play my Spotify it pauses about every 10 to 13 minutes. I'm the only one who listens to music on this account and kinda getting frustrat...

486 Views

0 replies

0 likes

  • 486 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cannot access premium features on Android

I'm a premium family subscriber. I recently changed my cellphone and I'm not able to access premium features like adjusting quality and offline mode on my Android phone. I'm logged into my correct account.

Newbie

I'm a premium family subscriber. I recently changed my cellphone and I'm not able to access premium features like adjusting quality and offline mode on my Android phone. I'm logged into my correct ac...

ZullyB

Roadie

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Spoyify uses data while listening online

Why is spotify using so much data . I only listen to downloaded music. I am 10 days into my billing cycle and so far it has used 100 megs. I am seriously thinking cancelling and switching to another streaming app. Does anyone else have this problem a...

Newbie

Why is spotify using so much data . I only listen to downloaded music. I am 10 days into my billing cycle and so far it has used 100 megs. I am seriously thinking cancelling and switching to another ...

Ibonsall14

Gig Goer

2110 Views

1 replies

0 likes

  • 2110 Views
  • 1 replies
  • 0 likes

Solved!! Cant add songs to playlist or share songs

Since a few days ago I can't add anything to playlist or share any songs.. the menu comes up, I hit 'add to playlist' or 'share' and nothing happens

Regular

Since a few days ago I can't add anything to playlist or share any songs.. the menu comes up, I hit 'add to playlist' or 'share' and nothing happens

Joe

Community Legend

1237 Views

6 replies

0 likes

  • 1237 Views
  • 6 replies
  • 0 likes

Chromecast bug

When I connect to my Chromecast, all of the other devices on my Wi-Fi network will show a notification about connecting to Chromecast. I'm using Android 4.4.4, and the device is a Motorola Droid Maxx. The two phone's that are doing this are a Samsung...

Newbie

When I connect to my Chromecast, all of the other devices on my Wi-Fi network will show a notification about connecting to Chromecast. I'm using Android 4.4.4, and the device is a Motorola Droid Maxx...

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
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New song doesn't start until app is "Open"

Does anyone else have the problem with the app where the next song doesn't start playing until you open up the app on your phone again? This is super frustrating! Help!

Newbie

Does anyone else have the problem with the app where the next song doesn't start playing until you open up the app on your phone again? This is super frustrating! Help!

Joe

Community Legend

733 Views

3 replies

0 likes

  • 733 Views
  • 3 replies
  • 0 likes

Download Error

I have been using spotify for a while now. I keep all my songs downloaded so I can access them anytime.Today however, while looping a single song that had already been downloaded ages ago, for some reason I got a download error, saying i had my songs...

Music Fan

I have been using spotify for a while now. I keep all my songs downloaded so I can access them anytime. Today however, while looping a single song that had already been downloaded ages ago, for so...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Turn off and log out of the android app.

How do I turn off and log out of my android app? I read that from the main page I should select menu from the upper right and then select settings and then logout. I have not found any of these. Is the page with “Home” at the top the main page? I hav...

Casual Listener

How do I turn off and log out of my android app?   I read that from the main page I should select menu from the upper right and then select settings and then logout. I have not found any of th...

695 Views

0 replies

0 likes

  • 695 Views
  • 0 replies
  • 0 likes

family premium subscription.

I recently got invited to a family premium link by my sister. I've been trying to put in our address in several ways for the past few days and I still have been unsuccessful in signing in.. I've also approached her about the way she put in the addres...

Casual Listener

I recently got invited to a family premium link by my sister. I've been trying to put in our address in several ways for the past few days and I still have been unsuccessful in signing in.. I've also...

Zoeronto

Casual Listener

520 Views

2 replies

0 likes

  • 520 Views
  • 2 replies
  • 0 likes

Settings

I was trying to download some music but I can't. It says "Go to settings to download using cellular". I check the settings and turned on the "download using cellular" but same thing happened. What should I do?

Newbie

I was trying to download some music but I can't. It says "Go to settings to download using cellular". I check the settings and turned on the "download using cellular" but same thing happened. What sh...

Joe

Community Legend

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Solved!! Blank screen on new spotify version

I tried the new version of spotify to android 4. It seemed good at first but now i only get a totally blank screen and i can't play any music at all. I have a google nexus. I don't know what the problem is. Any idea??

Newbie

I tried the new version of spotify to android 4. It seemed good at first but now i only get a totally blank screen and i can't play any music at all. I have a google nexus. I don't know what the prob...

Joe

Community Legend

69245 Views

206 replies

4 likes

  • 69245 Views
  • 206 replies
  • 4 likes

can't scroll through all playlists when i search on a mobile

i have premium and my spotify app on my mobile (moto e3) updated recently and since then when i search for something i can only see 8 or so playlists when i click see all playlists but i know there are more than what show up because i can see them if...

Newbie

i have premium and my spotify app on my mobile (moto e3) updated recently and since then when i search for something i can only see 8 or so playlists when i click see all playlists but i know there a...

433 Views

0 replies

0 likes

  • 433 Views
  • 0 replies
  • 0 likes

Android Moto G black screen

Hey guy's i read all the pages of the same topic but i have tried all the steps even downloading manually the apk Preview version that worked but it is empty and old..buggy.. is there any real replies of spotify?cause this is an issue that i can see ...

Casual Listener

Hey guy's i read all the pages of the same topic but i have tried all the steps even downloading manually the apk Preview version that worked but it is empty and old..buggy..   is there any re...

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

spotify not playing the song's from the PC

So i'm new to Spotify premium and having this problem where i downloaded music files from my PC through Spotify software on PC and it says only 45 song is playable and other 105 song is greyed out and said unplayable/unavailable. **bleep** is this bu...

Newbie

So i'm new to Spotify premium and having this problem where i downloaded music files from my PC through Spotify software on PC and it says only 45 song is playable and other 105 song is greyed out an...

Joe

Community Legend

854 Views

1 replies

0 likes

  • 854 Views
  • 1 replies
  • 0 likes