Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

  • 1048 Views
  • 0 replies
  • 4 likes

auto switch to other device

Hi, is there a way to switch playing device from the Spotify Android app per any trigger ?I've seen a closed idea about making this an intent to be called from Tasker.Since it was closed a year ago, I recreated it. But maybe there's a better way of d...

  • Casual Listener
  • Hi,   is there a way to switch playing device from the Spotify Android app per any trigger ? I've seen a closed idea about making this an intent to be called from Tasker. Since it was closed...
  • 1144 Views
  • 0 replies
  • 1 likes
  • 1144 Views
  • 0 replies
  • 1 likes

Artist List Empty

So I have been having some issues since the most recent update to the app about the artist list.Before I had a very large artist list. I could select an artist and it would show all the songs I had from them. It would also segregate them into the alb...

  • Newbie
  • So I have been having some issues since the most recent update to the app about the artist list. Before I had a very large artist list. I could select an artist and it would show all the songs I h...
  • Shorty15
  • Casual Listener
  • 744 Views
  • 2 replies
  • 5 likes
  • 744 Views
  • 2 replies
  • 5 likes

Spotify Skipping via DAC

I know there are many threads on this issue, but mine is strangly specific and I haven't been able to find a soultion yet. I have a Samsung S6 and have it connected via USB to a Sony DAC. When I do this the music in Spotify starts skipping/stuttering...

  • Newbie
  • I know there are many threads on this issue, but mine is strangly specific and I haven't been able to find a soultion yet.   I have a Samsung S6 and have it connected via USB to a Sony DA...
  • 410 Views
  • 0 replies
  • 0 likes
  • 410 Views
  • 0 replies
  • 0 likes

Local Files Playlist - 44 Times the same Song

Hey guys, i created a Playlist with my local files in the Desktop-App..Now i wanted to sync the playlist with my Android Phone.. In the Android-App the playlist contains 44 times the same song, in Desktop-app there are 44 different Songs. If i play t...

  • Casual Listener
  • Hey guys,   i created a Playlist with my local files in the Desktop-App.. Now i wanted to sync the playlist with my Android Phone.. In the Android-App the playlist contains 44 times the same ...
  • Shunori
  • Casual Listener
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Premiem

Okay I signed up for the Premiem 3 months for .99 okay but I was reading and it said spotify would charge my card every month. I shouldn't get any kind of charges for the next three months right?

  • Newbie
  • Okay I signed up for the Premiem 3 months for .99 okay but I was reading and it said spotify would charge my card every month. I shouldn't get any kind of charges for the next three months right?
  • user-removed
  • Not applicable
  • 418 Views
  • 2 replies
  • 0 likes
  • 418 Views
  • 2 replies
  • 0 likes

Cerré sesión y abrí de nuevo y mis canciones descargadas se eliminaron

Cerré mi sesión y al abrirla de nuevo las canciones en aparecen como si no estuvieran descargadas... Ya inicié sesión con mi usuario "hydesita", con mi correo marisolcantu@hotmail.com y con Facebook y me salen igual

  • Casual Listener
  • Cerré mi sesión y al abrirla de nuevo las canciones en aparecen como si no estuvieran descargadas... Ya inicié sesión con mi usuario "hydesita", con mi correo marisolcantu@hotmail.com y con Facebook ...
  • 323 Views
  • 0 replies
  • 0 likes
  • 323 Views
  • 0 replies
  • 0 likes

Solved!! Android marshmallow and sound quality

Hi, recently I update to preview 3 of Android on my nexus 5.After download all my Playlist the sound has a lot of noise like clips, or interference like old modem dial.

  • Regular
  • Hi, recently I update to preview 3 of Android on my nexus 5. After download all my Playlist the sound has a lot of noise like clips, or interference like old modem dial.
  • peter1233
  • Regular
  • 12686 Views
  • 50 replies
  • 1 likes
  • 12686 Views
  • 50 replies
  • 1 likes

Superuser Contribution Downloading songs from computer to phone

I have spotify premium and want to download some music. I do not, however, have a connection to wifi. Is there a way to download spotify music directly from the spotify computer app to my phone?

  • Newbie
  • I have spotify premium and want to download some music. I do not, however, have a connection to wifi. Is there a way to download spotify music directly from the spotify computer app to my phone?
  • Erika
  • Roadie
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music Stops playing when Screen is turned off

Steps to reproduce:1. Play music that is NOT available offline2. Turn of screen by pressing the power button once3. Continue to let it play eventually it will stop playing the song and it will not continue to play until you open your phone. NOTE: Ful...

  • Newbie
  • Steps to reproduce: 1. Play music that is NOT available offline 2. Turn of screen by pressing the power button once 3. Continue to let it play eventually it will stop playing the song and it will ...
  • Erika
  • Roadie
  • 22899 Views
  • 1 replies
  • 3 likes
  • 22899 Views
  • 1 replies
  • 3 likes

Superuser Contribution Bring back shuffle play

Shuffle play has been removed intentionally, with the only solution is the functionality that remains on desktop.It's ludicrous, inconvenient and unnecessary

  • Casual Listener
  • Shuffle play has been removed intentionally, with the only solution is the functionality that remains on desktop. It's ludicrous, inconvenient and unnecessary
  • Erika
  • Roadie
  • 326 Views
  • 1 replies
  • 2 likes
  • 326 Views
  • 1 replies
  • 2 likes

Solved!! Spotify Error "Kein Speicherbereich gefunden"

Hey at allI'm writing because I don't know what to do anymore... since i updatet my Phone and want to open Spotify I get back to my homescreen and got a notification which says "No storage area found. Please check the save settings of your device" St...

  • Newbie
  • Hey at all I'm writing because I don't know what to do anymore... since i updatet my Phone and want to open Spotify I get back to my homescreen and got a notification which says "No storage area f...
  • Karies931
  • Newbie
  • 4248 Views
  • 2 replies
  • 0 likes
  • 4248 Views
  • 2 replies
  • 0 likes

storage says full but sd is empty

What can i do? I have deleted the cache,logout but it says memory is full! I have check storage settings and autorisations but i dont Know what to do?

  • Newbie
  • What can i do? I have deleted the cache,logout but it says memory is full! I have check storage settings and autorisations but i dont Know what to do?
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes

Using Spotify on a rooted phone

I am using Spotify on a rooted phone that has large internal storage but no external memory card. Every time I update my ROM I lose all of my local content and I need to download it all again. Is there a way to prevent this? And is all of the old mus...

  • Music Fan
  • I am using Spotify on a rooted phone that has large internal storage but no external memory card.  Every time I update my ROM I lose all of my local content and I need to download it all again. ...
  • 1778 Views
  • 0 replies
  • 0 likes
  • 1778 Views
  • 0 replies
  • 0 likes

Dominca

How can i download spotify on my new galaxy in Dominica. Claims country not supported but spotify on the old iphone works fine here ?

  • Newbie
  • How can i download spotify on my new galaxy in Dominica. Claims country not supported but spotify on the old iphone works fine here ?
  • 278 Views
  • 0 replies
  • 0 likes
  • 278 Views
  • 0 replies
  • 0 likes

Solved!! No forward/rearward arrows

I use Spotify via Rockscout by Mirrorlink. Since last week, even if I can still connect to my car's infotainment system and listen to Spotify, the pause button as well as the forward and rearward arrows have vanished from the car's screen (same goes ...

  • Visitor
  • I use Spotify via Rockscout by Mirrorlink. Since last week, even if I can still connect to my car's infotainment system and listen to Spotify, the pause button as well as the forward and rearward arr...
  • V3nn3tj3
  • Newbie
  • 1995 Views
  • 3 replies
  • 0 likes
  • 1995 Views
  • 3 replies
  • 0 likes

Spotify is crashing my entire phone

I was using my spotify just fine until today. Suddenly my phone restarted while I was listening the music from spotify. I played the song again in spotify and few minutes later, my phone crashed again. I thought it was because of SD card first becaus...

  • Newbie
  • I was using my spotify just fine until today.  Suddenly my phone restarted while I was listening the music from spotify. I played the song again in spotify and few minutes later, my phone crashe...
  • 278 Views
  • 0 replies
  • 1 likes
  • 278 Views
  • 0 replies
  • 1 likes

No puedo ver mensajes

Hola! Cuando voy a la pestaña de mensajes no me muestra nada y se ca a la pantalla de inicio del celular, es un Samsung j5. Cómo puedo solucionarlo?Gracias!

  • Newbie
  • Hola! Cuando voy a la pestaña de mensajes no me muestra nada y se ca a la pantalla de inicio del celular, es un Samsung j5. Cómo puedo solucionarlo? Gracias!
  • Melihah
  • Casual Listener
  • 731 Views
  • 1 replies
  • 0 likes
  • 731 Views
  • 1 replies
  • 0 likes

SPOTIFY STOPS PLAYING

I use Galaxy S6 edge with newest firmware.I am so frustrated. I looked into every single threads here related to Spotify stop playing randomly middle of a song.I tried every single one of the methods. It worked for a week or so and now it does it aga...

  • Casual Listener
  • I use Galaxy S6 edge with newest firmware. I am so frustrated. I looked into every single threads here related to Spotify stop playing randomly middle of a song. I tried every single one of the...
  • hanpark9205
  • Casual Listener
  • 806 Views
  • 4 replies
  • 1 likes
  • 806 Views
  • 4 replies
  • 1 likes

Spotify App Opens With Black Screen, Then Closes

I have an older Kyocera Hydro Vibe (probably the problem). This has happened before with previous updates. My Spotify app will attempt to open when I click it, but then just closes after a few seconds of a black screen. I have tried uninstalling and ...

  • Newbie
  • I have an older Kyocera Hydro Vibe (probably the problem).  This has happened before with previous updates.  My Spotify app will attempt to open when I click it, but then just closes after ...
  • 312 Views
  • 0 replies
  • 0 likes
  • 312 Views
  • 0 replies
  • 0 likes