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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115416 Views

27 replies

4 likes

  • 115416 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

232007 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 232007 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591711 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485922 Views

580 replies

42 likes

Account
Free
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  • 580 replies
  • 42 likes

App não reconhecia as musicas baixadas.

Tinha baixado minhas musicas no smartphone e do o app pediu para que fossem baixadas novamente (porém ainda continuo contabilizando no armazenamento, então estavam lá). Coloquei pra baixar de novo e fui mudar a qualidade da musica e ele não me permit...

Newbie

Tinha baixado minhas musicas no smartphone e do o app pediu para que fossem baixadas novamente (porém ainda continuo contabilizando no armazenamento, então estavam lá). Coloquei pra baixar de novo e ...

341 Views

0 replies

0 likes

  • 341 Views
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反応がない

プレイリストを追加するとクリックしても反応がないです。どういう事ですか?

Newbie

プレイリストを追加するとクリックしても反応がないです。どういう事ですか?

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
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I can´t play musics from my local files (pc) on my phone!!! pls help me!!!

I do the steps on the spotify support but i cant play the music.1: I made a download of a music on my pc.2: I put this music on a playlist in my spotify on my pc.3: I go to my phone and put to download this playlist.But the musics from my pc are blac...

Newbie

I do the steps on the spotify support but i cant play the music. 1: I made a download of a music on my pc. 2: I put this music on a playlist in my spotify on my pc. 3: I go to my phone and put to ...

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Can't Connect to Chromecast

Hi! I can't connect to Chromecast on Spotify. My chromecast comes up on the device list, but the name is in dark grey and nothing happens when I tap on it. It does the same thing on both my phone (Galaxy S7) and tablet (Galaxy Tab). Does anyone have ...

Newbie

Hi!   I can't connect to Chromecast on Spotify. My chromecast comes up on the device list, but the name is in dark grey and nothing happens when I tap on it. It does the same thing on both my ...

381 Views

0 replies

0 likes

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Other people

Random devices keep logging onto my account and i cant seem to find the setting to change my password any help?

Casual Listener

Random devices keep logging onto my account and i cant seem to find the setting to change my password any help?

PoisonedLloyed

Casual Listener

812 Views

2 replies

0 likes

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  • 2 replies
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Re: I cant play some musics

Hey dude I'm having a similar problem. I've been able to play music fine for a while then out of nowhere some songs crash the app, I have to force close the entire app and reopen I then have to skip the song before playing or else the app crashes aga...

Newbie

Hey dude I'm having a similar problem. I've been able to play music fine for a while then out of nowhere some songs crash the app, I have to force close the entire app and reopen I then have to skip ...

315 Views

0 replies

0 likes

  • 315 Views
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Bluetooth Audio Stops if app is paused.

If I pause music on spotify to make a phone call while connected to a Bluetooth headset, the headset gets no audio.If I pause spotify to play a video on my ohone, I get no audio output when connected to a bluetooth headset.I face this problem on my M...

Casual Listener

If I pause music on spotify to make a phone call while connected to a Bluetooth headset, the headset gets no audio. If I pause spotify to play a video on my ohone, I get no audio output when connect...

Sudhansh

Casual Listener

2016 Views

2 replies

6 likes

  • 2016 Views
  • 2 replies
  • 6 likes

Problem

Hello, on my Daily Mix I clicked by mistake, that I don't want to listen to a song again, is there any possibility to turn in back?

Newbie

Hello, on my Daily Mix I clicked by mistake, that I don't want to listen to a song again, is there any possibility to turn in back?

dinomight

Spotify Star

610 Views

2 replies

0 likes

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Offline mode doesn't work

I am owner of a "family" premium account, every time I try to download an album or playlist on my microsd on samsung s4 when I come in offline mode the app doesn't play the songs, even if there is a green sign next the tracks, then when I restart the...

Casual Listener

I am owner of a "family" premium account, every time I try to download an album or playlist on my microsd on samsung s4 when I come in offline mode the app doesn't play the songs, even if there is a ...

Robert_W

Community Legend

743 Views

3 replies

0 likes

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  • 3 replies
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Spotify randomly logs out and uninstalls all offline music?

I have a lot of music; all of which I download for offline play and store onto my SD card. Very frequently (at least once a week) I go to open Spotify and find that my account has logged itself out. When I log back in, all of my offline music is now ...

Casual Listener

I have a lot of music; all of which I download for offline play and store onto my SD card. Very frequently (at least once a week) I go to open Spotify and find that my account has logged itself out. ...

Lowereds15

Newbie

723 Views

3 replies

0 likes

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  • 3 replies
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Meu plano plano Premium não está funcionando

Eu assinei o plano família enquanto ainda estava nos 7 dias Free agora o meu tempo Free acabou e o aplicativo não reconhece que assinei o plano família

Newbie

Eu assinei o plano família enquanto ainda estava nos 7 dias Free agora o meu tempo Free acabou e o aplicativo não reconhece que assinei o plano família

442 Views

0 replies

1 likes

  • 442 Views
  • 0 replies
  • 1 likes

Solved!! Menu changed out of no where

The menu when I long press or click the three dot icon next to a song, has changed out of nowhere. Previously most if not all the options in it could fit in one page, but now I have to scroll down to find the "add to queue", and sometimes it doesn't ...

Casual Listener

The menu when I long press or click the three dot icon next to a song, has changed out of nowhere. Previously most if not all the options in it could fit in one page, but now I have to scroll down to...

lawlcatcorp

Casual Listener

1491 Views

5 replies

0 likes

menu
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  • 5 replies
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Playing Bug

When I pause into a track, it cannot be paused and it's continous even on background and my playlist dosen't play anything! Please fix this.

Newbie

When I pause into a track, it cannot be paused and it's continous even on background and my playlist dosen't play anything! Please fix this.

332 Views

0 replies

0 likes

  • 332 Views
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Premium problem on spotify app ?

Hi guys, i am facing some problems when i am using the Spotify app recently. My songs are downloading at a super slow speed even though i have high speed internet connection. I tried deleting the app and reinstaling, log out and log in & clearing fil...

Newbie

Hi guys, i am facing some problems when i am using the Spotify app recently. My songs are downloading at a super slow speed even though i have high speed internet connection. I tried deleting the app...

339 Views

0 replies

0 likes

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Solved!! Up next

after updating, it seems that the "add to up next" is not working. cant add song to play queue. do you all experienced it? 8.0.0.805 version.

Regular

after updating, it seems that the "add to up next" is not working. cant add song to play queue. do you all experienced it? 8.0.0.805 version.

Joe

Community Legend

1134 Views

4 replies

0 likes

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  • 4 replies
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I thought i had canceled my premium account but i am still being charged

I talked to a representative and she was able to verify that my premium account was no longer activated as on January of this year but I was just charged yesterday?

Newbie

I talked to a representative and she was able to verify that my premium account was no longer activated as on January of this year but I was just charged yesterday?

Joe

Community Legend

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Solved!! Widget Becomes Inactive on Android After Closing App

Is this the correct behavior? If I restart my LG G5, the Spotify widget will be active without the app being open. After opening and closing the app, the widget becomes inactive. Slacker keeps their widget active all the time, even after shutting dow...

Regular

Is this the correct behavior?  If I restart my LG G5, the Spotify widget will be active without the app being open.  After opening and closing the app, the widget becomes inactive.   ...

Joe

Community Legend

3518 Views

3 replies

1 likes

  • 3518 Views
  • 3 replies
  • 1 likes

Android app

Hey, I have some issues with the Spotify app on my android device. I have deleted and redownload the app many times and cleared the data information. What happen is when I tap to run the app the screen turns black and goes back to the main home scree...

Newbie

Hey, I have some issues with the Spotify app on my android device. I have deleted and redownload the app many times and cleared the data information. What happen is when I tap to run the app the scre...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
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Cant find storage options

Ever since the new update I haven't been able to find the storage option to store music on my SD card

Newbie

Ever since the new update I haven't been able to find the storage option to store music on my SD card

saintfrancais

Newbie

372 Views

1 replies

1 likes

  • 372 Views
  • 1 replies
  • 1 likes