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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

398489 Views

547 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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[Android] Fix bugs

To whom it may concern, I have had a premium subscription for 5 years now and until recently I have had nothing but possitive things to say about Spotify. That's completely changed now. I can't listen to the music I've downloaded nor streaming unless...

Newbie

To whom it may concern,   I have had a premium subscription for 5 years now and until recently I have had nothing but possitive things to say about Spotify. That's completely changed now. I ca...

451 Views

0 replies

0 likes

Android
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Cant go in online mode

Hey everyone, ive been premium for 5 6 months i think and today my.premium expired and i cant go in online mode. I remember there was an option to listen.to music with data service or wifi. I cant find it. I cant listen to any song.Feels like im.in o...

Casual Listener

Hey everyone, ive been premium for 5 6 months i think and today my.premium expired and i cant go in online mode. I remember there was an option to listen.to music with data service or wifi. I cant fi...

Ssenerg

Casual Listener

509 Views

2 replies

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None of my playlists or songs have gone to my new phone.

I had an HTC one m8 and had playlists and so many songs downloaded with spotify premium. I logged into my new gs7 and it is saying i have premium when i sign in theb i go to music and it says sign up for premium and i have no songs or playlists.

Newbie

I had an HTC one m8 and had playlists and so many songs downloaded with spotify premium. I logged into my new gs7 and it is saying i have premium when i sign in theb i go to music and it says sign up...

firefiey1

Gig Goer

435 Views

1 replies

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Not able to delete "Not Playable" songs

Hello, I'm Paul and I could use some help regarding deleting a song that has been added from the phone storage device into my playlist. I can not play it anymore for some reason nor can I delete it. The song still exsits on the phone's storage but I ...

Casual Listener

Hello, I'm Paul and I could use some help regarding deleting a song that has been added from the phone storage device into my playlist. I can not play it anymore for some reason nor can I delete it. ...

372 Views

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Play Queue Button not Showing in Android

The play queue button doesn't appear in the Android app on my phone (see attached) so I cannot see what is in the queue. I have tried uninstalling and reinstalling to no avail. Please advise. Thank you for your help.Kind regards,Tom Trainer

Casual Listener

The play queue button doesn't appear in the Android app on my phone (see attached) so I cannot see what is in the queue. I have tried uninstalling and reinstalling to no avail. Please advise.  ...

479 Views

0 replies

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I have a problem

My spootify does not appear in the bar on top of my phone (sorry for my bad english)

Newbie

My spootify does not appear in the bar on top of my phone (sorry for my bad english)

338 Views

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Tablet keeps stealing playback from other devices

I have a situation where I have an android tablet that is used stationary as source of music for specific room. In this room there is Bluetooth speaker, which goes into standby when not in use.Now, when I listen music from my computer, every so often...

Gig Goer

I have a situation where I have an android tablet that is used stationary as source of music for specific room. In this room there is Bluetooth speaker, which goes into standby when not in use. No...

depesz

Gig Goer

825 Views

2 replies

0 likes

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All songs deleted every reboot

On my galaxy tab e, I have my storage setting to SD card. However every single time my device is powered down (restart, dead battery, etc) all of my downloaded songs are gone and the storage setting is flipped back to "device" I stead of SD. Why does...

Newbie

On my galaxy tab e, I have my storage setting to SD card. However every single time my device is powered down (restart, dead battery, etc) all of my downloaded songs are gone and the storage setting ...

500 Views

0 replies

0 likes

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Spotify Won't Stay Signed In

My Spotify app will not stay signed in, no matter what I try. I recently upgraded to a Moto X Pure Edition with Android 6, and ever since then Spotify will not stay logged in. I've researched several possible solutions, and have tried each without su...

Newbie

My Spotify app will not stay signed in, no matter what I try. I recently upgraded to a Moto X Pure Edition with Android 6, and ever since then Spotify will not stay logged in. I've researched several...

782 Views

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Notification bar gone when paused

I have a note 5. Before, whenever I paused a song, the notification bar would stay so I could un pause the song. Two days ago, whenever I paused a song, the notification bar would disappear and would only reappear when I went into the app and unpause...

Newbie

I have a note 5. Before, whenever I paused a song, the notification bar would stay so I could un pause the song. Two days ago, whenever I paused a song, the notification bar would disappear and would...

886 Views

0 replies

4 likes

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Rework the Mobile App to Function Like It Used to

Now, I'm not the kind of person who usually writes complaints to a company because I am pretty understanding and reasonable when it comes to corporate decisions, but the Spotify Mobile App is a disgrace to this company and everything it stands for. T...

Newbie

Now, I'm not the kind of person who usually writes complaints to  a company because I am pretty understanding and reasonable when it comes to corporate decisions, but the Spotify Mobile App is a...

499 Views

0 replies

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Radio Stations on Android turned into playlists!

As of the last update on both my Android devices the Radio Stations have turned into playlists(!!!)This is obviously not a normal bug but someone was asleep on the job: When I look at my radio station it looks like a normal playlist, but with the tex...

Gig Goer

As of the last update on both my Android devices the Radio Stations have turned into playlists(!!!) This is obviously not a normal bug but someone was asleep on the job: When I look at my radio stat...

user-removed

Not applicable

1093 Views

2 replies

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Thank you!

thank you thank you your solution for my continuous play Problem was great thanks again

Casual Listener

thank you thank you your solution for my continuous play Problem was great thanks again

Jacob

Community Legend

526 Views

1 replies

0 likes

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Missing album cover

I have an album downloaded (Rise Against - Appeal to Reason) and the album art doesn't show up. It also doesn't show up when I'm in the album on the artist's page, but it does on the list of albums. I've tried deleting the album and re-downloading, u...

Casual Listener

I have an album downloaded (Rise Against - Appeal to Reason) and the album art doesn't show up. It also doesn't show up when I'm in the album on the artist's page, but it does on the list of albums. ...

bmjmb

Casual Listener

531 Views

1 replies

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Spotify STILL stops after applying ALL the suggesitons

I've done all of the suggestions... even the new one for Nouget... Turned off battery optimization for Spotify, etc.... it STILL stops about every 1 - 4 minutes randomly.Any other solutions to try? It's getting frustrating.

Regular

I've done all of the suggestions... even the new one for Nouget... Turned off battery optimization for Spotify, etc....  it STILL stops about every 1 - 4 minutes randomly. Any other solutions...

NanaFabuel

Newbie

394 Views

1 replies

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Playback... Settings. Offline mode unavailable!

When I try to download a playlist, my spotify prompts me to go to settings to allow download using cellular data. When I try to switch offline mode on it DOES NOT LET ME. Sooo frusatrating. I pay for this to download music to listen to when service i...

Casual Listener

When I try to download a playlist, my spotify prompts me to go to settings to allow download using cellular data. When I try to switch offline mode on it DOES NOT LET ME. Sooo frusatrating. I pay for...

1128 Views

0 replies

1 likes

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Quality of downloaded tracks

My quality settings are, Normal for streaming and Extreme for downloading. I also keep my songs (songs I saved to my music) offline, so when I click 'save to my music', it downloads. Here's my question; I'm listening to a song (streaming) and I tap +...

Casual Listener

My quality settings are, Normal for streaming and Extreme for downloading. I also keep my songs (songs I saved to my music) offline, so when I click 'save to my music', it downloads. Here's my questi...

omerfbingol

Casual Listener

2698 Views

2 replies

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Not being able to save to Sd card

I can 't download my songs on to my Sd card. I already don t have enough space on my phone. How can I do it? I really need some help.

Casual Listener

I can 't download my songs on to my Sd card. I already don t have enough space on my phone. How can I do it? I really need some help.

KatesHere

Community Legend

631 Views

3 replies

0 likes

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App is lagging and sometimes unresponsive

As stated in the title the app on my Samsung Galaxy is lagging all the itme, does not respond to commands, all my playlist are downloaded to my phone but songs often do not play, lag or slow down. Have tried reinstalling the app but problems persist....

Casual Listener

As stated in the title the app on my Samsung Galaxy is lagging all the itme, does not respond to commands, all my playlist are downloaded to my phone but songs often do not play, lag or slow down. Ha...

Vctrious

Newbie

6216 Views

12 replies

0 likes

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