Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I have been through every thread for similar posts with no working solutions aside from quitting Spotify. I am runnign windows 10 desktop version of spotify and spotify on my moto x pure. it used to update any changes i made to my local files on my d...
I have been through every thread for similar posts with no working solutions aside from quitting Spotify. I am runnign windows 10 desktop version of spotify and spotify on my moto x pure.  ...
Community Legend
515 Views
1 replies
0 likes
when the premium is only 15,000 / 3 months but I was told to pay 50,000 even though I've never tried previously premium features, i'm from indonesian
when the premium is only 15,000 / 3 months but I was told to pay 50,000 even though I've never tried previously premium features, i'm from indonesian
349 Views
0 replies
0 likes
Music controls on the steering wheel of my 2016 Cooper S does not work. Volumes controls are OK. But next and previous buttons when pressed gives message "Not Possible". The only way to go to next song is via radio seek buttons on the center console....
Music controls on the steering wheel of my 2016 Cooper S does not work. Volumes controls are OK. But next and previous buttons when pressed gives message "Not Possible". The only way to go to next so...
Not applicable
1870 Views
1 replies
14 likes
I've got some Local Files of albums which I make into playlists, and the album art carries over without a problem. However, when I download the playlists on my phone, the consistency is the cover quality is very sporadic. The problem is I can't seem ...
I've got some Local Files of albums which I make into playlists, and the album art carries over without a problem. However, when I download the playlists on my phone, the consistency is the cover qua...
475 Views
0 replies
0 likes
The spotify app on my phone recently updated and "My Library" got switched for "My favorites" inside the new menu called "Me". I have been trying to get used to it but the new way to listen to music is not user friendly at all. And I cannot play the ...
The spotify app on my phone recently updated and "My Library" got switched for "My favorites" inside the new menu called "Me". I have been trying to get used to it but the new way to listen to m...
Community Legend
841 Views
1 replies
0 likes
Como posso desativar a importação de músicas do meu dispositivo para o Spotify?
Como posso desativar a importação de músicas do meu dispositivo para o Spotify?
Casual Listener
604 Views
4 replies
0 likes
I went premium a month ago, and downloaded one Playlist, apparently all songs were downloaded but when I play the Playlist offline I cannot listen to some songs even though they all have the green arrow on their left. Help please!
I went premium a month ago, and downloaded one Playlist, apparently all songs were downloaded but when I play the Playlist offline I cannot listen to some songs even though they all have the green ar...
268 Views
0 replies
0 likes
I cant manually sort tracks in my playlist. This is the #1 reason I went premium and since it doesnt work I think I will cancel. I cant click on any headers, there are no green arrows, when I attempt to drag on my desktop I get a circle with a line t...
I cant manually sort tracks in my playlist. This is the #1 reason I went premium and since it doesnt work I think I will cancel. I cant click on any headers, there are no green arrows, when I at...
280 Views
0 replies
0 likes
Every time I try to use Spotify when my phone isn't connected to the internet I get this message. This is every day, not every 30 days. I'm trying to listen to downloaded playlists.
Every time I try to use Spotify when my phone isn't connected to the internet I get this message. This is every day, not every 30 days. I'm trying to listen to downloaded playlists.
Casual Listener
711 Views
2 replies
0 likes
I am connected to internet but i can't listen to any song and when i connect my account to my mom phone i can.I downloaded spotify one week ago, my free week trial ended yesterday and i can't listen to song with wifi now.
I am connected to internet but i can't listen to any song and when i connect my account to my mom phone i can. I downloaded spotify one week ago, my free week trial ended yesterday and i can't liste...
Community Legend
393 Views
1 replies
0 likes
Okay I know I'm not crazy and there has to be someone that remembers this.now before I begin I have read that the spotify equalizer accesses the system equalizer and I may have only experienced this because I used to love rooting and using kitchen ro...
Okay I know I'm not crazy and there has to be someone that remembers this. now before I begin I have read that the spotify equalizer accesses the system equalizer and I may have only experienced thi...
753 Views
0 replies
0 likes
Hi,I have a Sony Android TV (KD-43X8305C) and I was happily surprised when I noticed there had come an Android TV version of the Spotify app available in Google Play. I can see the app in Google Play, I can browse it's details, it is shown on the TV ...
Hi, I have a Sony Android TV (KD-43X8305C) and I was happily surprised when I noticed there had come an Android TV version of the Spotify app available in Google Play. I can see the app in Google Pl...
617 Views
0 replies
0 likes
274 Views
0 replies
0 likes
I have a Moto x play with Android 6. I have my storage settings to save downloaded songs to my external SD card but it seems to be taking up space on the internal hard drive as well as the SD card. About 9 gigs on each. Wut up?
I have a Moto x play with Android 6. I have my storage settings to save downloaded songs to my external SD card but it seems to be taking up space on the internal hard drive as well as the SD card. A...
Community Legend
303 Views
1 replies
0 likes
No se como configurar spotify para que en el momento de una llamada la nusica se pause:c
No se como configurar spotify para que en el momento de una llamada la nusica se pause :c
309 Views
0 replies
0 likes
A minha conta do Spotify estava relacionada a pagina do facebook empresarial. Porem, cancelei a conta e como é empresarial nao é possivel restaurar a conta. Quando tento entrar pelo email cadastrado, diz que nao e possivel entrar poos logava com a pa...
A minha conta do Spotify estava relacionada a pagina do facebook empresarial. Porem, cancelei a conta e como é empresarial nao é possivel restaurar a conta. Quando tento entrar pelo email cadastrado,...
331 Views
0 replies
0 likes
Offline playlists no longer downloaded to device (happens on iPhone @ iPad) if I exit application
Offline playlists no longer downloaded to device (happens on iPhone @ iPad) if I exit application
269 Views
0 replies
0 likes
Hey all. I was using Spotify for a while. I decided to uninstall Spotify app from my Sony XA Ultra device but I can't. I tried to unistall on the Play Store, clicked uninstall button but it didn't completely uninstall from my device. I can only enabl...
Hey all. I was using Spotify for a while. I decided to uninstall Spotify app from my Sony XA Ultra device but I can't. I tried to unistall on the Play Store, clicked uninstall button but it didn't co...
Regular
54721 Views
11 replies
1 likes
Hola soy usuario premiun. Tengo un Sony Xperia y cuando reproduzco canciones online o descargadas y apago la pantalla la reproducción se detiene. Por favor necesito su ayuda.
Hola soy usuario premiun. Tengo un Sony Xperia y cuando reproduzco canciones online o descargadas y apago la pantalla la reproducción se detiene. Por favor necesito su ayuda.
Newbie
58147 Views
4 replies
0 likes
If spotify is not used in a while, the widget control are not working
If spotify is not used in a while, the widget control are not working
349 Views
0 replies
0 likes
