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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118698 Views

27 replies

4 likes

  • 118698 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239396 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239396 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600184 Views

79 replies

3 likes

  • 600184 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492741 Views

581 replies

42 likes

Account
Free
  • 492741 Views
  • 581 replies
  • 42 likes

Spotify closes automatically after I connect to my local WLAN

Spotify closes automatically after I connect to my local WLAN.If I connect to 3G/UMTS or other WLANs then Spotify has no problems. I already re-installed Spotify. Delete the cache and all temp Data.It would be great, if someone could help me!

Newbie

Spotify closes automatically after I connect to my local WLAN. If I connect to 3G/UMTS or other WLANs then Spotify has no problems.   I already re-installed Spotify. Delete the cache and all ...

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes

Android phone shown as multiple devices in offline devices

Hi,my Android phone (Sony Z3 compact, Android 6.0) is the only device I use for Spotify however it shows up as multiple Android devices in the offline manager. This leads quite often to the message that I already have 3 offline devices and the app de...

Casual Listener

Hi, my Android phone (Sony Z3 compact, Android 6.0) is the only device I use for Spotify however it shows up as multiple Android devices in the offline manager. This leads quite often to the message...

GeneralError

Casual Listener

1126 Views

3 replies

1 likes

  • 1126 Views
  • 3 replies
  • 1 likes

Search error

The artist's albums and songs don't come out.

Newbie

The artist's albums and songs don't come out.

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
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Samsung s5 not reading sd card

Hi,My spotify randomly undownloaded all of my offline songs and it is now not reading my sd card. I have tried to uninstall and reinstall spotify etc but it is still not working.Please help! Any is appreciatedThanks.

Newbie

Hi, My spotify randomly undownloaded all of my offline songs and it is now not reading my sd card. I have tried to uninstall and reinstall spotify etc but it is still not working. Please help! ...

Ibonsall14

Gig Goer

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Solved!! Download Error :Max 3 devices / You are at limit / downloads removed from this device

I have a Samsung Note 4. I have only one device and only downloaded some playlists to this one device. Sometimes I use the desktop spotify version to stream music. One day I opened Spotify on my phone and received this "Download Error" message. All m...

Casual Listener

I have a Samsung Note 4.  I have only one device and only downloaded some playlists to this one device.  Sometimes I use the desktop spotify version to stream music.  One day I opened ...

magspots

Casual Listener

2051 Views

2 replies

0 likes

  • 2051 Views
  • 2 replies
  • 0 likes

Android App: Transmit Track Info via Bluetooth (A2DP/AVRCP 1.3)

How to make music automatically play when I start my car via bluetooth from where I left off.. It shows it on the car screen but I have to manually push play on my phone. All other features work fine.

Casual Listener

How to make music automatically play when I start my car via bluetooth from where I left off.. It shows it on the car screen but I have to manually push play on my phone. All other features work fine.

Msundt22

Casual Listener

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Wallpapers in screen loocked

I don't see the wallpapers of music in screen loocked

Newbie

I don't see the wallpapers of music in screen loocked

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
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All my downloaded album get deleted

Every once in two months all of my albums get deleted, they're still saved but not downloaded even tough they were. Except for today when I woke up and saw my music was deleted and some albums were missing so I had to search every artist and check if...

Newbie

Every once in two months all of my albums get deleted, they're still saved but not downloaded even tough they were. Except for today when I woke up and saw my music was deleted and some albums were m...

327 Views

0 replies

0 likes

  • 327 Views
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Solved!! How do I send my downloads to my SD Card?

How do I send my music downloads on the SD Card using Android?I can't find the word or option "storage" when I'd tapped on the "settings"icon on my Android.

Music Fan

How do I send my music downloads on the SD Card using Android? I can't find the word or option "storage" when I'd tapped on the "settings" icon on my Android.

KatesHere

Community Legend

49241 Views

13 replies

0 likes

Premium
  • 49241 Views
  • 13 replies
  • 0 likes

interrupted stream

I'm using Spotify from my Android phone to stream music to my speakers via Chromecast. I keep having problems, however, with the music being interrupted. First I thought this had something to do with the Chromecast connection until I realized that th...

Casual Listener

I'm using Spotify from my Android phone to stream music to my speakers via Chromecast.  I keep having problems, however, with the music being interrupted.  First I thought this had somethin...

456 Views

0 replies

0 likes

  • 456 Views
  • 0 replies
  • 0 likes

Spotify does not update to premium

I recently got spotify premium for family members. I added my wife and sent her the link. She then followed the steps and was able to create an account and log in. Unfortunately, it does not let her select songs and has to shuffle music... It asks he...

Casual Listener

I recently got spotify premium for family members. I added my wife and sent her the link. She then followed the steps and was able to create an account and log in. Unfortunately, it does not let her ...

Maxim

Spotify Star

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Problem to remove imported music

I imported two songs into the cell phone spotify, but now i can't remove them of my music, how can i remove imported song from my music?

Newbie

I imported two songs into the cell phone spotify, but now i can't remove them of my music, how can i remove imported song from my music?

559 Views

0 replies

1 likes

  • 559 Views
  • 0 replies
  • 1 likes

Solved!! Equalizer is missing

Hi. I recently noticed that the equalizer thing is not in my settings anymore.I recently bought a new phone, so maybe the problem comes from it, ive got a LGG2. So it will ne great if anybody could help me with this problem. Thanks.

Casual Listener

Hi. I recently noticed that the equalizer thing is not in my settings anymore. I recently bought a new phone, so maybe the problem comes from it, ive got a LGG2. So it will ne great if anybody could...

Oneplus

Regular

9566 Views

14 replies

0 likes

  • 9566 Views
  • 14 replies
  • 0 likes

Solved!! Yamaha AV Receiver and Android how does it work

Hello, I use an apperently a spotify enabled yamaha receiver. I need help how to get spotify run at this AV receiver. I use no apple devices only android phones tabs etc. Thanks

Gig Goer

Hello, I use an apperently  a spotify enabled yamaha receiver. I need help how to get spotify run at this AV receiver. I use no apple devices only android phones tabs etc.   Thanks&nb...

jasonpritchie

Regular

67995 Views

122 replies

0 likes

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  • 122 replies
  • 0 likes

I can't see my tv as a available unit.

As i said the problem is that i can't se my tv as a unit in the app. Casting from for example you tube works great but it won't work in Spotify. I got a premium account and the tv is on the same network as my two phones and tablet. Tv: Loewe Bild 1.6...

Casual Listener

As i said the problem is that i can't se my tv as a unit in the app.  Casting from for example you tube works great but it won't work in Spotify. I got a premium account and the tv is on the sa...

0371

Casual Listener

1342 Views

2 replies

0 likes

  • 1342 Views
  • 2 replies
  • 0 likes

Scrobble tracks using last.fm app

Hey yall,I got a little problem and couldt find anything.Hope you can help me.Thanks in advance!! So, im using spotify on mobile and on mac. What I want it to do now, is scrobble through spotify when using the desktop version but not when using the a...

Casual Listener

Hey yall, I got a little problem and couldt find anything. Hope you can help me. Thanks in advance!!   So, im using spotify on mobile and on mac. What I want it to do now, is scrobble throu...

el_es

Casual Listener

823 Views

1 replies

0 likes

  • 823 Views
  • 1 replies
  • 0 likes

Can´t play songs on my Samsung Galaxy S7 without tv connection

Hello,i can only play songs on my galaxy S7 if i was connected with spotify on my smart tv. When the connection is disconnected the songs are not longer visible on the smartphone.The smartphone software is up to date.And the app has been reinstalled ...

Visitor

Hello, i can only play songs on my galaxy S7 if i was connected with spotify on my smart tv. When the connection is disconnected the songs are not longer visible on the smartphone. The smartphone s...

Hubo

Community Legend

1223 Views

5 replies

0 likes

  • 1223 Views
  • 5 replies
  • 0 likes

Superuser Contribution App is not available on your device

Got a Huawei mate 9 pro and i get the message above. How can i download spotify on this phone?

Casual Listener

Got a Huawei mate 9 pro and i get the message above. How can i download spotify on this phone?

Joe

Community Legend

1114 Views

5 replies

0 likes

  • 1114 Views
  • 5 replies
  • 0 likes

Random problem

Hi I have a problem on spotify since a few days : It’s impossible for me to random play songs from my playlist. When I click on random, spotify want me to choose an album and he random plays all this album. But It’s impossible to do with all the play...

Casual Listener

Hi   I have a problem on spotify since a few days : It’s impossible for me to random play songs from my playlist. When I click on random, spotify want me to choose an album and he random ...

soubrou

Casual Listener

564 Views

2 replies

0 likes

  • 564 Views
  • 2 replies
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Random pause with Encore Mdsd DAC

Hi, I received my new DAC Encore Mdsd. It works perfectly on my computer and phone (Asus ZenFone Selfie).But when playing songs with Spotify, it stops playing quite often, sometimes every 3 seconds.The problem occurs both offline and online.Any help?...

Newbie

Hi, I received my new DAC Encore Mdsd. It works perfectly on my computer and phone (Asus ZenFone Selfie). But when playing songs with Spotify, it stops playing quite often, sometimes every 3 seconds...

538 Views

0 replies

0 likes

  • 538 Views
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