Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
210781 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
561162 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
463072 Views
575 replies
39 likes
Merhaba,Ödemem alinamadigi için aile ici premium paketimin askiya alindigina dair mail aldim. Kartımın limiti var ve tahsilat yapilamadigina dair hic uyari da almadim.Acilen konuyu inceleyebilir misiniz lütfen?Aynur
Merhaba, Ödemem alinamadigi için aile ici premium paketimin askiya alindigina dair mail aldim. Kartımın limiti var ve tahsilat yapilamadigina dair hic uyari da almadim. Acilen konuyu inceleyebilir ...
Casual Listener
446 Views
1 replies
0 likes
Hi, today I opened spotify on my android phone and I saw a message like " you reached your maximum devices limit and your downloaded musics on this device deleted! " but when I checked my account I saw that only 2 devices connected to my account.
Hi, today I opened spotify on my android phone and I saw a message like " you reached your maximum devices limit and your downloaded musics on this device deleted! " but when I checked my account I s...
Casual Listener
505 Views
1 replies
1 likes
Hi I've got a few songs in my local diles that don't want to sync with my phone app. Is it possible that Spotify is not accepting to sync songs that are not in their library?
Hi I've got a few songs in my local diles that don't want to sync with my phone app. Is it possible that Spotify is not accepting to sync songs that are not in their library?
331 Views
0 replies
0 likes
hi, i went to lanzarote last december and couldnt play my playlist offline. only way i could do it was to purchase wifi at hotel..very expensive. I am sure in the past i have been able to play my playlist without hotels wifi. i am a premium customer....
hi, i went to lanzarote last december and couldnt play my playlist offline. only way i could do it was to purchase wifi at hotel..very expensive. I am sure in the past i have been able to play ...
Regular
2484 Views
5 replies
0 likes
I'm not sure if it is a design problem or a problem with the way I am using Spotify...But I am somewhat old-fashioned and typically like to listen to albums beginning to end, for the sake of clarity let's say Pink Floyd, Dark Side of the Moon. From t...
I'm not sure if it is a design problem or a problem with the way I am using Spotify...But I am somewhat old-fashioned and typically like to listen to albums beginning to end, for the sake of clarity ...
328 Views
0 replies
0 likes
So spotify keeps making my phone shut off and not turn on for a couple minutes !its very stressful and i dont know what to do, i tried deleting and downloading again but that doesnt work and my phone has noooo problems when i dont have spotify on it.
So spotify keeps making my phone shut off and not turn on for a couple minutes ! its very stressful and i dont know what to do, i tried deleting and downloading again but that doesnt work and my pho...
419 Views
0 replies
0 likes
When I sort my starred playlist of about 1000 songs by Artist and press shuffle play, only the first few artists will play no matter how many times I shuffle.
When I sort my starred playlist of about 1000 songs by Artist and press shuffle play, only the first few artists will play no matter how many times I shuffle.
Casual Listener
684 Views
1 replies
2 likes
THIS IS A PROBLEM WITH THE SETTING TO REPEAT SONGS ON OTHER DEVICES I have Spotify premium and recently downloaded the newest version and I realized that I couldn't repeat a song when it was playing on a different device suck as a speaker or just ano...
THIS IS A PROBLEM WITH THE SETTING TO REPEAT SONGS ON OTHER DEVICES I have Spotify premium and recently downloaded the newest version and I realized that I couldn't repeat a song when it was...
600 Views
0 replies
0 likes
I've encountered a bug in the Spotify mobile app for Android in which the tab at the bottom of the app stops updating when new songs play, leaving it to display whatever song was playing when the glitch occured. This bug has occured several times a d...
I've encountered a bug in the Spotify mobile app for Android in which the tab at the bottom of the app stops updating when new songs play, leaving it to display whatever song was playing when the gli...
Newbie
1500 Views
4 replies
0 likes
I have two Sonos speakers which havebeen playing via Spotify perfectly until recently. Both speakers are visible, but greyed out and can't be selected. The same speakers are visible and work fine on my wife's phone. Any ideas? Many thanks.
I have two Sonos speakers which have been playing via Spotify perfectly until recently. Both speakers are visible, but greyed out and can't be selected. The same speakers are visible and work fine o...
Casual Listener
4809 Views
2 replies
0 likes
Has anybody else experienced this? It means that I can't shuffle through my entire playlist folder or locate individual songs without going into each playlist.It also means that I can't work my way through my playlists by song title.Help!
Has anybody else experienced this? It means that I can't shuffle through my entire playlist folder or locate individual songs without going into each playlist. It also means that I can't work my w...
Casual Listener
1043 Views
5 replies
9 likes
Hello, i have a big problem. I have a Denon X6200W. Last year my son was on visit.He has a spotify premium account. logged in my wlan and matched my receiver with his account.Now he can remote play music from another country on my receiver. We can no...
Hello, i have a big problem. I have a Denon X6200W. Last year my son was on visit. He has a spotify premium account. logged in my wlan and matched my receiver with his account. Now he can remote pl...
291 Views
0 replies
0 likes
I love The Daily Mix, but i want to know why you delete Mixes i play a lot! I had 6 mixes, now i have 3! I played mixes 5&6 everyday, now u deleted them! WHY???
I love The Daily Mix, but i want to know why you delete Mixes i play a lot! I had 6 mixes, now i have 3! I played mixes 5&6 everyday, now u deleted them! WHY???
454 Views
0 replies
0 likes
Hey there, i'm a premium user and why i cannot download songs? I already press the toggle for "download using cellular" on and it still doesn't work?
Hey there, i'm a premium user and why i cannot download songs? I already press the toggle for "download using cellular" on and it still doesn't work?
Casual Listener
623 Views
2 replies
0 likes
As from version 7.2.0 something, spotify on android suddenly started to play random songs when reaching the end of a playlist. After looking around I found a new setting named "autoplay" which was On by default. Even though I respect that some people...
As from version 7.2.0 something, spotify on android suddenly started to play random songs when reaching the end of a playlist. After looking around I found a new setting named "autoplay" which was On...
Regular
1261 Views
4 replies
4 likes
317 Views
0 replies
0 likes
So a few days ago I've listened to "physical shock" album from xen, eaz and liba. Since today those tracks from the album are no more available. I have already restarted my Android smartphone and reinstalled the app. Before restarted it, I deleted al...
So a few days ago I've listened to "physical shock" album from xen, eaz and liba. Since today those tracks from the album are no more available. I have already restarted my Android smartphone and rei...
Spotify Star
759 Views
1 replies
1 likes
So I have had spotify for a over a year now problem but the last 2-3 days I cannot log in. I use the same password and username but it says wrong password so I got reset my password and it let's me in for a couple hours till the same thing happens ag...
So I have had spotify for a over a year now problem but the last 2-3 days I cannot log in. I use the same password and username but it says wrong password so I got reset my password and it let's me i...
Spotify Star
419 Views
1 replies
0 likes
Cant change song in my car when listening to spotify. If i connect a iphone it works to change with the car. Just volume that works, please help.
Cant change song in my car when listening to spotify. If i connect a iphone it works to change with the car. Just volume that works, please help.
337 Views
0 replies
0 likes
I just upgraded to premium. For the past several days I have been listing to my daily mix, and liking songs with the heart on my lock screen. Over this time I "liked" a good deal of songs, only to find that the ones liked when the screen was locked a...
I just upgraded to premium. For the past several days I have been listing to my daily mix, and liking songs with the heart on my lock screen. Over this time I "liked" a good deal of songs, only to fi...
511 Views
0 replies
0 likes
