Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107338 Views

26 replies

3 likes

  • 107338 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217225 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217225 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571275 Views

79 replies

3 likes

  • 571275 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470696 Views

577 replies

40 likes

Account
Free
  • 470696 Views
  • 577 replies
  • 40 likes

Solved!! playing my playlist offline abroad

hi, i went to lanzarote last december and couldnt play my playlist offline. only way i could do it was to purchase wifi at hotel..very expensive. I am sure in the past i have been able to play my playlist without hotels wifi. i am a premium customer....

Casual Listener

hi, i went to lanzarote last december and  couldnt play my playlist offline. only way i could do it was to purchase wifi at hotel..very expensive. I am sure in the past i have been able to play ...

djstorm10

Regular

2501 Views

5 replies

0 likes

  • 2501 Views
  • 5 replies
  • 0 likes

Queue to next or last

I'm not sure if it is a design problem or a problem with the way I am using Spotify...But I am somewhat old-fashioned and typically like to listen to albums beginning to end, for the sake of clarity let's say Pink Floyd, Dark Side of the Moon. From t...

Newbie

I'm not sure if it is a design problem or a problem with the way I am using Spotify...But I am somewhat old-fashioned and typically like to listen to albums beginning to end, for the sake of clarity ...

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes

spotify makes my phone shut off

So spotify keeps making my phone shut off and not turn on for a couple minutes !its very stressful and i dont know what to do, i tried deleting and downloading again but that doesnt work and my phone has noooo problems when i dont have spotify on it.

Newbie

So spotify keeps making my phone shut off and not turn on for a couple minutes ! its very stressful and i dont know what to do, i tried deleting and downloading again but that doesnt work and my pho...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

Playlist Shuffle Error

When I sort my starred playlist of about 1000 songs by Artist and press shuffle play, only the first few artists will play no matter how many times I shuffle.

Casual Listener

When I sort my starred playlist of about 1000 songs by Artist and press shuffle play, only the first few artists will play no matter how many times I shuffle.

Spencer_Jones

Casual Listener

689 Views

1 replies

2 likes

  • 689 Views
  • 1 replies
  • 2 likes

Reaping songs on other devices

THIS IS A PROBLEM WITH THE SETTING TO REPEAT SONGS ON OTHER DEVICES I have Spotify premium and recently downloaded the newest version and I realized that I couldn't repeat a song when it was playing on a different device suck as a speaker or just ano...

Newbie

THIS IS A PROBLEM WITH THE SETTING TO REPEAT SONGS ON OTHER DEVICES   I have Spotify premium and recently downloaded the newest version and I realized that I couldn't repeat a song when it was...

607 Views

0 replies

0 likes

Music
Repeating
songs
  • 607 Views
  • 0 replies
  • 0 likes

Tab at bottom shows wrong track

I've encountered a bug in the Spotify mobile app for Android in which the tab at the bottom of the app stops updating when new songs play, leaving it to display whatever song was playing when the glitch occured. This bug has occured several times a d...

Roadie

I've encountered a bug in the Spotify mobile app for Android in which the tab at the bottom of the app stops updating when new songs play, leaving it to display whatever song was playing when the gli...

Olly-s

Newbie

1519 Views

4 replies

0 likes

  • 1519 Views
  • 4 replies
  • 0 likes

Devices (Sonos) visible but greyed out

I have two Sonos speakers which havebeen playing via Spotify perfectly until recently. Both speakers are visible, but greyed out and can't be selected. The same speakers are visible and work fine on my wife's phone. Any ideas? Many thanks.

Newbie

I have two Sonos speakers which have been playing via Spotify perfectly until recently. Both speakers are visible, but greyed out and can't be selected. The same speakers are visible and work fine o...

Zoddy

Casual Listener

4827 Views

2 replies

0 likes

  • 4827 Views
  • 2 replies
  • 0 likes

"See All Songs" function has disappeared

Has anybody else experienced this? It means that I can't shuffle through my entire playlist folder or locate individual songs without going into each playlist.It also means that I can't work my way through my playlists by song title.Help!

Newbie

Has anybody else experienced this? It means that I can't shuffle through my entire playlist folder or locate individual songs without going into each playlist. It also means that I can't work my w...

gruftify

Casual Listener

1059 Views

5 replies

9 likes

  • 1059 Views
  • 5 replies
  • 9 likes

Receiver with wrong account matched

Hello, i have a big problem. I have a Denon X6200W. Last year my son was on visit.He has a spotify premium account. logged in my wlan and matched my receiver with his account.Now he can remote play music from another country on my receiver. We can no...

Newbie

Hello, i have a big problem. I have a Denon X6200W. Last year my son was on visit. He has a spotify premium account. logged in my wlan and matched my receiver with his account. Now he can remote pl...

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

Daily Mix

I love The Daily Mix, but i want to know why you delete Mixes i play a lot! I had 6 mixes, now i have 3! I played mixes 5&6 everyday, now u deleted them! WHY???

Roadie

I love The Daily Mix, but i want to know why you delete Mixes i play a lot! I had 6 mixes, now i have 3! I played mixes 5&6 everyday, now u deleted them! WHY???

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't download songs

Hey there, i'm a premium user and why i cannot download songs? I already press the toggle for "download using cellular" on and it still doesn't work?

Casual Listener

Hey there, i'm a premium user and why i cannot download songs? I already press the toggle for "download using cellular" on and it still doesn't work?

alifshafix

Casual Listener

627 Views

2 replies

0 likes

  • 627 Views
  • 2 replies
  • 0 likes

The new autoplay feature should have been off by default

As from version 7.2.0 something, spotify on android suddenly started to play random songs when reaching the end of a playlist. After looking around I found a new setting named "autoplay" which was On by default. Even though I respect that some people...

Roadie

As from version 7.2.0 something, spotify on android suddenly started to play random songs when reaching the end of a playlist. After looking around I found a new setting named "autoplay" which was On...

DannyKoel

Regular

1279 Views

4 replies

4 likes

  • 1279 Views
  • 4 replies
  • 4 likes

Solved!! track no more available

So a few days ago I've listened to "physical shock" album from xen, eaz and liba. Since today those tracks from the album are no more available. I have already restarted my Android smartphone and reinstalled the app. Before restarted it, I deleted al...

Newbie

So a few days ago I've listened to "physical shock" album from xen, eaz and liba. Since today those tracks from the album are no more available. I have already restarted my Android smartphone and rei...

MattSuda

Spotify Star

770 Views

1 replies

1 likes

  • 770 Views
  • 1 replies
  • 1 likes

Someone help !!

So I have had spotify for a over a year now problem but the last 2-3 days I cannot log in. I use the same password and username but it says wrong password so I got reset my password and it let's me in for a couple hours till the same thing happens ag...

Newbie

So I have had spotify for a over a year now problem but the last 2-3 days I cannot log in. I use the same password and username but it says wrong password so I got reset my password and it let's me i...

MattSuda

Spotify Star

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Change track in car sony z5 compact

Cant change song in my car when listening to spotify. If i connect a iphone it works to change with the car. Just volume that works, please help.

Newbie

Cant change song in my car when listening to spotify. If i connect a iphone it works to change with the car. Just volume that works, please help.

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Liking songs on lock screan

I just upgraded to premium. For the past several days I have been listing to my daily mix, and liking songs with the heart on my lock screen. Over this time I "liked" a good deal of songs, only to find that the ones liked when the screen was locked a...

Newbie

I just upgraded to premium. For the past several days I have been listing to my daily mix, and liking songs with the heart on my lock screen. Over this time I "liked" a good deal of songs, only to fi...

516 Views

0 replies

0 likes

  • 516 Views
  • 0 replies
  • 0 likes

Delete my facebook.

Hi , i delete my facebook profile , and create a new spotify profile , but i want my playlists and premium back , how it works if it's works?

Newbie

Hi , i delete my facebook profile , and create a new spotify profile , but i want my playlists and premium back , how it works if it's works?

Maxim

Spotify Star

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Emui 5.0

I had just updated my huawei mate 8 system to emui 5. The spotify controls is dissapear from the lock screen and also the smart cover screen. Anyone had the same issue that I have?

Newbie

I had just updated my huawei mate 8 system to emui 5. The spotify controls is dissapear from the lock screen and also the smart cover screen. Anyone had the same issue that I have?

Matt75013

Newbie

1297 Views

2 replies

2 likes

  • 1297 Views
  • 2 replies
  • 2 likes

Desynchronized

Something already happened two times : all my synchronized songs are desynchronized. I think it happened when I switched off my phone. I can't access to Internet in the week so I had to wait for the weekend to listen to music again...Can someone help...

Newbie

Something already happened two times : all my synchronized songs are desynchronized. I think it happened when I switched off my phone. I can't access to Internet in the week so I had to wait for...

XSpectre

Casual Listener

812 Views

1 replies

1 likes

  • 812 Views
  • 1 replies
  • 1 likes