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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375430 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7525 Views

0 replies

7 likes

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Unable to rearrange songs in a playlist:(

I cannot for the life of me figure out how to drag and rearrange songs in my playlists, and it is driving me crazy! When I try to drag and drop on my desktop I get the circle with a line through it icon meaning "no", and on my phone I don't even get ...

Newbie

I cannot for the life of me figure out how to drag and rearrange songs in my playlists, and it is driving me crazy! When I try to drag and drop on my desktop I get the circle with a line through it i...

277 Views

0 replies

1 likes

  • 277 Views
  • 0 replies
  • 1 likes

No Inbox

A friend has sent me some music but I cannot find my inbox. Where there should be a bell icon I only have the find friends icon. Where can I find my inbox and the music shared with me?

Newbie

A friend has sent me some music but I cannot find my inbox. Where there should be a bell icon I only have the find friends icon. Where can I find my inbox and the music shared with me?

Maxim

Spotify Star

494 Views

1 replies

0 likes

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I wonna unistall my spotify but cant

i bough my sone xperia xa yersterday nad spotify was install already, so i wonna uninstall it but cant, can only disable it. i have contact sony support and they says to me 'it may was a probleme with spotify, go to spotify support' PLS HELP

Newbie

i bough my sone xperia xa yersterday nad spotify was install already, so i wonna uninstall it but cant, can only disable it. i have contact sony support and they says to me 'it may was a probleme wit...

fede_ash

Newbie

587 Views

2 replies

0 likes

  • 587 Views
  • 2 replies
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Algunas canciones no se reproducen

Estaba escuchando mi playlist de siempre y de pronto se dejó de escuchar y al ver el celular se estaba reproduciendo la canción sin embargo no se escuchaba, intente en modo online y offline y no logré solucionar nada y solo pasa con algunas canciones...

Newbie

Estaba escuchando mi playlist de siempre y de pronto se dejó de escuchar y al ver el celular se estaba reproduciendo la canción sin embargo no se escuchaba, intente en modo online y offline y no logr...

Untalchavo

Newbie

8370 Views

3 replies

4 likes

  • 8370 Views
  • 3 replies
  • 4 likes

Modo offline

Hola espero me respondan mi pregunta chicos.¿Si cambio de dispositivo tengo que descargar mi musica offline otra vez?

Casual Listener

Hola espero me respondan mi pregunta chicos. ¿Si cambio de dispositivo tengo que descargar mi musica offline otra vez?

itu_

Community Legend

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
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Android volume spikes

Hi, I love Spotify and I listen to it on my PC and my Android Oneplus 3 phone. However over only my phone, there are random volume spikes with and without earphones. It's really ruining my experience and I'm extremely unhappy with this, anyone have t...

Casual Listener

Hi, I love Spotify and I listen to it on my PC and my Android Oneplus 3 phone. However over only my phone, there are random volume spikes with and without earphones. It's really ruining my experience...

yosempai

Newbie

1574 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Songs Not Playing

Recently on spotify, my songs won't have sound when they play. Then, when I hit pause, the seeker restarts from the beginning. Still no sounds comes out, and if I hit pause again, it will restart again. I cleared cache and data, uninstalled and reins...

Newbie

Recently on spotify, my songs won't have sound when they play. Then, when I hit pause, the seeker restarts from the beginning. Still no sounds comes out, and if I hit pause again, it will restart aga...

293 Views

0 replies

0 likes

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Smartphones TP-LINK NEFFOS C5

Hola, tengo un celular TP-LINK NEFFOS C5 y no puedo seleccionar la memoria SD para guardar la música. Alguien sabe por qué pasa esto?Gracias.

Visitor

Hola, tengo un celular TP-LINK NEFFOS C5 y no puedo seleccionar la memoria SD para guardar la música. Alguien sabe por qué pasa esto? Gracias.

335 Views

0 replies

1 likes

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  • 1 likes

Music deleted

While traveling abroad all my saved music deleted itself leaving me without music for several days, anything I can do?

Newbie

While traveling abroad all my saved music deleted itself leaving me without music for several days, anything I can do?

woodandrew90

Roadie

562 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Equalizer get deactivated automatically

When playing on my mobile, the equalizer automatically get deactivated and I have to activate it manually, then it's on for a while and then it gets deactivated again...anyone?

Casual Listener

When playing on my mobile, the equalizer automatically get deactivated and I have to activate it manually, then it's on for a while and then it gets deactivated again...anyone?

BiggusDickus

Casual Listener

11879 Views

21 replies

0 likes

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Songs and playlists won't play

When I select a song, it turns green like it wants to play but nothing happens and when I try to select it again, it won't open or play. This is really frustrating because I'm paying for it and it isn't working. It's doing this on random playlists an...

Newbie

When I select a song, it turns green like it wants to play but nothing happens and when I try to select it again, it won't open or play. This is really frustrating because I'm paying for it and it is...

user-removed

Not applicable

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Reload library previously downloaded after a HW reset on Android device

After perform a HW Reset, how can I listen previously library downloaded locally on a SD card?

Casual Listener

After perform a HW Reset, how can I listen previously library downloaded locally on a SD card?

user-removed

Not applicable

651 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!!Superuser Contribution When I save a song on my desktop, android app starts to play

Hello everyone, When I listen a song on Windows desktop app, and click + to save the song to my music, desktop app pauses and mobile (android) app starts playing the currently playing track. This is annoying in the office Desktop version: 1.0.49.125....

Casual Listener

Hello everyone,    When I listen a song on Windows desktop app, and click + to save the song to my music, desktop app pauses and mobile (android) app starts playing the currently pla...

metalyric

Casual Listener

553 Views

2 replies

0 likes

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Download Micro sd

I don't see the option for download music in Micro sd. Help please. Account premium, Huawei p9 lite

Casual Listener

I don't see the option for download music in Micro sd. Help please. Account premium, Huawei p9 lite

Domy_ct46

Casual Listener

733 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

ChromeCast issues

With a premium account, my chromecast device does not show in my devices..It is working correctly with other devices and is on the same network but will not show up. It worked for a few days, but now nothing.

Newbie

With a premium account, my chromecast device does not show in my devices.. It is working correctly with other devices and is on the same network but will not show up. It worked for a few days, but n...

DaveDenomolos

Roadie

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Certain songs stop playing

Some of the songs I downloaded work perfectly well online, but pause at a certain point when played offline. (e.g stops playing after reaching 0:44)

Newbie

Some of the songs I downloaded work perfectly well online, but pause at a certain point when played offline. (e.g stops playing after reaching 0:44)

woodandrew90

Roadie

811 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Please FIX: upper spotify bar widget not works

Hi, I use android 4.4.2 (note3, but same on 5.1.1 and 6.0.1 devices):the upper spotify bar widget stops to work after a while. Buttons of that bar's widget works (can be pressed) but nothing happened. Especially can't use X (disable spotify) or next ...

Music Fan

Hi , I use android 4.4.2 (note3, but same on 5.1.1 and 6.0.1 devices): the upper spotify bar widget stops to work after a while. Buttons of that bar's widget works (can be pressed) but nothing ha...

265 Views

0 replies

0 likes

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Não quer baixar as musicas e não funciona no offline

Então, eu baixei ele no celular criei playlists e tudo, boto pra baixar ele pega normal ai eu fecho ele é qua do volto as músicas não estão baixadas. E quando eu consigo baixar eu desligo o Wifi e tento entrar nele pra ver se funciona ele volta pro i...

Newbie

Então, eu baixei ele no celular criei playlists e tudo, boto pra baixar ele pega normal ai eu fecho ele é qua do volto as músicas não estão baixadas. E quando eu consigo baixar eu desligo o Wifi e te...

330 Views

0 replies

0 likes

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  • 0 likes

Trouble with downloading playlist

I'm trying to download this full playlist onto my phone (Arctic Monkeys). I'm trying to do this because my friend likes this band, but the playlist she currently has is incomplete. When I download this, the songs not downloaded quickly pop up with a ...

Casual Listener

I'm trying to download this full playlist onto my phone (Arctic Monkeys🌺🌸🌼). I'm trying to do this because my friend likes this band, but the playlist she currently has is incomplete. When I downl...

ArcticM

Casual Listener

375 Views

2 replies

0 likes

  • 375 Views
  • 2 replies
  • 0 likes