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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118712 Views

27 replies

4 likes

  • 118712 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239411 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239411 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600229 Views

79 replies

3 likes

  • 600229 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492750 Views

581 replies

42 likes

Account
Free
  • 492750 Views
  • 581 replies
  • 42 likes

Cannot play songs by a particular band (Enter Shikari)

Hi, I just signed up to Spotify and am trying out the 60-day Premium trial. I tried playing a song by a band called Enter Shikari by directly cliking on the link proviede by the band (https://play.spotify.com/album/0ZlStJI60o8oHlSwQpmkfH) However, wh...

Casual Listener

Hi, I just signed up to Spotify and am trying out the 60-day Premium trial.   I tried playing a song by a band called Enter Shikari by directly cliking on the link proviede by the band (h...

Ibonsall14

Gig Goer

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
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Superuser Contribution Lose saved music

I'm using Spotify on a rooted phne. Every time I update to the latest version of my rom I lose all of my saved music and have to download it again. Is there any way to keep my downloaded music? Is it still taking up space on my drive even though Spot...

Music Fan

I'm using Spotify on a rooted phne. Every time I update to the latest version of my rom I lose all of my saved music and have to download it again. Is there any way to keep my downloaded music? Is it...

Maria_B

Moderator

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
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Days to go online count down

Hi All, My Spotify App on my android 7.0 device is counting down the days that I need to go online although I go online everyday and was online a few minutes ago. I just cleared all the data/ cached data & un-installed the App & re-installed the App....

Casual Listener

Hi All, My Spotify App on my android 7.0 device is counting down the days that I need to go online although I go online everyday and was online a few minutes ago. I just cleared all the data/ cached ...

Joe

Community Legend

639 Views

1 replies

0 likes

  • 639 Views
  • 1 replies
  • 0 likes

Logging in problems

My account won't let me log in on email address. When i try and log in it says that my account isn't connected to facebook when i'm not trying to log on with facebook. I've tried connecting my spotify account with my facebook on your website for 2 an...

Newbie

My account won't let me log in on email address. When i try and log in it says that my account isn't connected to facebook when i'm not trying to log on with facebook.  I've ...

Joe

Community Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Can't download using cellular

I need help. I can't download using cellular. On my settings, the download using cellular is already on/green.

Newbie

I need help. I can't download using cellular. On my settings, the download using cellular is already on/green.

Joe

Community Legend

1745 Views

2 replies

0 likes

  • 1745 Views
  • 2 replies
  • 0 likes

Superuser Contribution Downloaded playlist help

If I have a playlist that is downloaded, will spotify still use data while I listen to the playlist while still connected to 4G? Or will it just recall the song from my phones memory?

Newbie

If I have a playlist that is downloaded, will spotify still use data while I listen to the playlist while still connected to 4G? Or will it just recall the song from my phones memory?

Maria_B

Moderator

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Re volume

I used to have a Samsung galaxy s5 untill I bought a Huawei p9. Spotify played music louder on the s5. How can I increase the volume on the Huawei p9. Just to be clear I'm referring to the maximum volume on both phones. Thanks in advance

Newbie

I used to have a Samsung galaxy s5 untill I bought a Huawei p9. Spotify played music louder on the s5. How can I increase the volume on the Huawei p9. Just to be clear I'm referring to the maximum vo...

301 Views

0 replies

0 likes

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Superuser Contribution Re-download playlist after turn off the phone

Hi....Every time that i restart my phone or even shut down I have to re-download all the musics........Storage:sd cardIs that right?

Casual Listener

Hi.... Every time that i restart my phone or even shut down I have to re-download all the musics........ Storage:sd card Is that right?

Maria_B

Moderator

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

No option to "send to"

When trying to send a song to another spotify user, I get no option to "send to." Only a "share." When I try clicking share, there is no spotify option; only to send via email, message, etc.

Newbie

When trying to send a song to another spotify user, I get no option to "send to." Only a "share." When I try clicking share, there is no spotify option; only to send via email, message, etc.

yardsailor

Newbie

906 Views

2 replies

0 likes

  • 906 Views
  • 2 replies
  • 0 likes

Solved!! How to disable the volume warning

HI, I have a Samsung galaxy S4 with spotify installed. I can't believe this question isn't in this community yet but how do I disable this annoying volume warning? If I didn't care the first 600 times it told me then I dont care now. I'm well aware o...

Newbie

HI,  I have a Samsung galaxy S4 with spotify installed.   I can't believe this question isn't in this community yet but how do I disable this annoying volume warning?  If I didn't ca...

xsmartkillx

Newbie

17404 Views

4 replies

1 likes

  • 17404 Views
  • 4 replies
  • 1 likes

TOTALMENTE CHEIO

Ola, sou assinante premiumusava o SPotify em um moto g2, e passei para o moto g3.No moto g2, exclui o aplicativo, por conseguinte, todas musicas baixadas offline. Ocorre, que no moto g3, aparece a mensagem que minha biliboteca esta totalmente cheia e...

Newbie

Ola,    sou assinante premium usava o SPotify em um moto g2, e passei para o moto g3. No moto g2, exclui o aplicativo, por conseguinte, todas musicas baixadas offline.   Ocorre, ...

560 Views

0 replies

1 likes

  • 560 Views
  • 0 replies
  • 1 likes

Playback gets interrupted because WIN6KV9A is supposedly playing back on my family account

Since a few months, playback on my Android and Desktop player keeps interrupting because of another device supposedly using my account.This device/host name does not exist in my environment. I have a premium family account and other than me, there is...

Visitor

Since a few months, playback on my Android and Desktop player keeps interrupting because of another device supposedly using my account. This device/host name does not exist in my environment. I have...

itu_

Community Legend

862 Views

7 replies

0 likes

  • 862 Views
  • 7 replies
  • 0 likes

interference between devices

Just a moment ago i noticed a strange thing, im logged on with my Spotify account on several devices, the ones i have in mind right now is my phone (honor7) and my work computer (win10). To give a little background to the issue, here we go:I work in ...

Newbie

Just a moment ago i noticed a strange thing, im logged on with my Spotify account on several devices, the ones i have in mind right now is my phone (honor7) and my work computer (win10).  &nbsp...

655 Views

0 replies

0 likes

  • 655 Views
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  • 0 likes

Problema almacenamiento sd

Tengo un problema, supuestamente tengo mis canciones descargadas en la tarjeta sd. Pero me siguen apareciendo en la memoria interna.. Porque sera ?!

Newbie

Tengo un problema, supuestamente tengo mis canciones descargadas en la tarjeta sd. Pero me siguen apareciendo en la memoria interna.. Porque sera ?!

460 Views

0 replies

0 likes

  • 460 Views
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Playlist radio completely different from Playlist

I have a favorite house music Playlist with around 50 songs on it. I usually listen to the radio based on this Playlist but today, for no reason, the radio station turned into heavy metal only. **bleep**?

Newbie

I have a favorite house music Playlist with around 50 songs on it. I usually listen to the radio based on this Playlist but today, for no reason, the radio station turned into heavy metal only. **ble...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

Band locked in Mixtape

Hello, Sry for my bad English, I have a problem Though my mixtabe belonged and connected there unintentionally a band, can I make this undo? Greetings

Newbie

Hello, Sry for my bad English, I have a problem Though my mixtabe belonged and connected there unintentionally a band, can I make this undo? Greetings 

397 Views

0 replies

0 likes

  • 397 Views
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Superuser Contribution Too much Bowie

I've been trying to play several playlists, radio stations and artists today from an Android phone. My problem is that when I start it, it will play one song from that selection and every song following that one is David Bowie. On all of them. I like...

Casual Listener

I've been trying to play several playlists, radio stations and artists today from an Android phone. My problem is that when I start it, it will play one song from that selection and every song follow...

JonC5627

Casual Listener

660 Views

2 replies

0 likes

Android
  • 660 Views
  • 2 replies
  • 0 likes

BUG: Filter button missing

A couple of weeks ago, there was an update, which resulted in the following behavior:When I'm looking at any artist's album section, swiping down won't show the filter button! To get to see the filter button, I need scroll down a bit, click on a rand...

Newbie

A couple of weeks ago, there was an update, which resulted in the following behavior: When I'm looking at any artist's album section, swiping down won't show the filter button! To get to see the fil...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

playlists using artist explorer

hi, i am new to spotify. after i installed the app, and signed up, it had me search for artists and choose ones i liked (i believe this is called "artist explorer"). after i spent some time choosing all the artists i liked, and clicked "finish" as in...

Newbie

hi, i am new to spotify. after i installed the app, and signed up, it had me search for artists and choose ones i liked (i believe this is called "artist explorer"). after i spent some time choosing ...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

Superuser Contribution A problem with downloaded songs

Hi, I have a Huawei Y5II with Android 5.1 and Spotify version 7.7.0.1179 armV7. My problem is with the music I download, when I start the off-line mode, some music starts and after a few minutes it stops, and when I touch play again nothing happens, ...

Casual Listener

Hi, I have a Huawei Y5II with Android 5.1 and Spotify version 7.7.0.1179 armV7. My problem is with the music I download, when I start the off-line mode, some music starts and after a few minutes...

ROA-0796

Casual Listener

461 Views

2 replies

0 likes

  • 461 Views
  • 2 replies
  • 0 likes