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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386757 Views

545 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8031 Views

0 replies

7 likes

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Certain songs stop playing

Some of the songs I downloaded work perfectly well online, but pause at a certain point when played offline. (e.g stops playing after reaching 0:44)

Newbie

Some of the songs I downloaded work perfectly well online, but pause at a certain point when played offline. (e.g stops playing after reaching 0:44)

woodandrew90

Roadie

833 Views

1 replies

0 likes

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Please FIX: upper spotify bar widget not works

Hi, I use android 4.4.2 (note3, but same on 5.1.1 and 6.0.1 devices):the upper spotify bar widget stops to work after a while. Buttons of that bar's widget works (can be pressed) but nothing happened. Especially can't use X (disable spotify) or next ...

Music Fan

Hi , I use android 4.4.2 (note3, but same on 5.1.1 and 6.0.1 devices): the upper spotify bar widget stops to work after a while. Buttons of that bar's widget works (can be pressed) but nothing ha...

274 Views

0 replies

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Não quer baixar as musicas e não funciona no offline

Então, eu baixei ele no celular criei playlists e tudo, boto pra baixar ele pega normal ai eu fecho ele é qua do volto as músicas não estão baixadas. E quando eu consigo baixar eu desligo o Wifi e tento entrar nele pra ver se funciona ele volta pro i...

Newbie

Então, eu baixei ele no celular criei playlists e tudo, boto pra baixar ele pega normal ai eu fecho ele é qua do volto as músicas não estão baixadas. E quando eu consigo baixar eu desligo o Wifi e te...

338 Views

0 replies

0 likes

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Trouble with downloading playlist

I'm trying to download this full playlist onto my phone (Arctic Monkeys). I'm trying to do this because my friend likes this band, but the playlist she currently has is incomplete. When I download this, the songs not downloaded quickly pop up with a ...

Casual Listener

I'm trying to download this full playlist onto my phone (Arctic Monkeys🌺🌸🌼). I'm trying to do this because my friend likes this band, but the playlist she currently has is incomplete. When I downl...

ArcticM

Casual Listener

378 Views

2 replies

0 likes

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Cancelamento

Eu não consigo cancelar o spotify premium

Newbie

Eu não consigo cancelar o spotify premium

306 Views

0 replies

0 likes

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Is anybody having trouble with any songs of the arctic monkeys?

I tried to reproduce suck it and see and cornestone by arctic monkeys and both songs stoped, shows that the music is going on but i cant hear any sound

Newbie

I tried to reproduce suck it and see and cornestone by arctic monkeys and both songs stoped, shows that the music is going on but i cant hear any sound

383 Views

0 replies

2 likes

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PC local files is not displaying album art in android phone

Good day everyone. I'm not sure if this has been already resolve before and if so please share a link. I have spotify in my laptop and I store my music locally and have it synced in my phone for streaming when I'm away. My music is working perfectly ...

Newbie

Good day everyone. I'm not sure if this has been already resolve before and if so please share a link.    I have spotify in my laptop and I store my music locally and have it synced in my...

329 Views

0 replies

0 likes

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Playlist suddenly forces over to radio?

On mobile (even though I have premium) after the last update, I can no longer trust that I can finish a playlist. Suddenly it turns into a radio station based off of that playlist or artist. Even though I'm shuffle playing an artist or straight playi...

Newbie

On mobile (even though I have premium) after the last update, I can no longer trust that I can finish a playlist. Suddenly it turns into a radio station based off of that playlist or artist. Even tho...

MartinStoichkov

Community Legend

335 Views

1 replies

0 likes

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unable to play an album or playlist (Premium subscription)

Hello, currently when I choose an album or playlist, spotify will play just one track then shuffle randomly from my saved tracks. This has only started recently. I have a premium account and have a fully updated android app. Any ideas?

Newbie

Hello, currently when I choose an album or playlist, spotify will play just one track then shuffle randomly from my saved tracks. This has only started recently. I have a premium account and have a f...

269 Views

0 replies

0 likes

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Allow rating / like / dislike on Discover items

I have a samsung galaxy5 phone and samsung galaxy tab s tablet, i stream to my tv/stereo using chromecast. When i play radio and go to hit the like/DISLIKE button it works once then the button is frozen and i can no longer press it for other songs. I...

Newbie

I have a samsung galaxy5 phone and samsung galaxy tab s tablet, i stream to my tv/stereo using chromecast. When i play radio and go to hit the like/DISLIKE button it works once then the button is fro...

210 Views

0 replies

0 likes

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Downloaded songs keep disappearing

I ejected my sd card to transfer some files to my computer. When i put back the sd card into my phone, all the songs disappeared! Then i have to download them all over again. Then i switched my storage to sd card, and all the songs disappeared again!...

Visitor

I ejected my sd card to transfer some files to my computer. When i put back the sd card into my phone, all the songs disappeared! Then i have to download them all over again. Then i switched my stora...

298 Views

0 replies

0 likes

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Paid for premium

Can someone please provide an actual email address I can use to speak with anyone at Spotify for customer support!? I paid for premium, have receipt. When I use the app, it will not let me download music. An add pops up when I try. It says about not ...

Newbie

Can someone please provide an actual email address I can use to speak with anyone at Spotify for customer support!? I paid for premium, have receipt. When I use the app, it will not let me download m...

barebears

Newbie

345 Views

1 replies

0 likes

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Can't hear Spotify playing in car MINI over bluetooth

Hi there,After the recent updates (think the one end of Jan/beginning of Feb) on android I can't seem to play Spotify in the car.I have an android phone (OnePlus 3) - nougat - I can connect my phone via Bluetooth to my car (Mini One) and can answer /...

Newbie

Hi there, After the recent updates (think the one end of Jan/beginning of Feb) on android I can't seem to play Spotify in the car. I have an android phone (OnePlus 3) - nougat - I can connect m...

659 Views

0 replies

0 likes

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No more downloaded songs?

Alright so I used to have spotify premium and I used premium to download all 582 songs from my playlist. But after I premium expired, I can no longer play all my downloaded songs. When I had premium all my songs that I downloaded appeared with a gree...

Newbie

Alright so I used to have spotify premium and I used premium to download all 582 songs from my playlist. But after I premium expired, I can no longer play all my downloaded songs. When I had premium ...

DaveDenomolos

Roadie

608 Views

1 replies

0 likes

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Can not log in

I Washington able to log in and listen music tren i deleted the app on phone (galaxy a7 (2016) i upload it again and it says something about facebook in my language which means you dont have a account with facebook bütün i am not clicking the connect...

Newbie

I Washington able to log in and listen music tren i deleted the app on phone (galaxy a7 (2016) i upload it again and it says something about facebook in my language which means you dont have a accoun...

DaveDenomolos

Roadie

372 Views

1 replies

0 likes

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Spotify wont play using Android Auto

Whenever I start spotify on android auto it plays for one second then crashes, anyone else having similar issue? Galaxy S7 android 6.0 and 7.0 same problem. Works fine when out of Android Auto.Thanks!

Casual Listener

Whenever I start spotify on android auto it plays for one second then crashes, anyone else having similar issue? Galaxy S7 android 6.0 and 7.0 same problem. Works fine when out of Android Auto. Than...

im2lazy789

Casual Listener

411 Views

1 replies

0 likes

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Trying to log in with email + pass, prompt concerns facebook

Hi On both my wife's and my own phone I have similar problems. They're both Android. When I want to sign in, I fill in user + pass and touch 'log in'. It fails and tells me that it's unable to login using Facebook, which I'm actually not.Please help....

Regular

Hi   On both my wife's and my own phone I have similar problems. They're both Android. When I want to sign in, I fill in user + pass and touch 'log in'. It fails and tells me that it's unable ...

cveng

Regular

1109 Views

9 replies

0 likes

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Sharp buzzing noise during playback

I have multiple spotfiy playlists downloaded and this happens on each of them. There is a very sharp, short buzz noise that happens frequently during playback. I tried finding a youtube video or something to show what it sounds like, but I cant come ...

Regular

I have multiple spotfiy playlists downloaded and this happens on each of them. There is a very sharp, short buzz noise that happens frequently during playback. I tried finding a youtube video or some...

lysar

Casual Listener

17201 Views

25 replies

7 likes

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Android tablet: Landscape mode crashes app when loading favourites : all albums

Landscape mode on Android crashes when loading favourites : all albums, but just on my tablet. I have 304 albums saved in this area. I have a Google Pixel C tablet and a Nexus 5 smartphone, both running latest Android Spotify apps. Usually I use my t...

Casual Listener

Landscape mode on Android crashes when loading favourites : all albums, but just on my tablet. I have 304 albums saved in this area.    I have a Google Pixel C tablet and a Nexus 5 smartp...

Lacking_a_lid

Casual Listener

1068 Views

1 replies

0 likes

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