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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203461 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203461 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548639 Views

78 replies

3 likes

  • 548639 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

456102 Views

571 replies

38 likes

Account
Free
  • 456102 Views
  • 571 replies
  • 38 likes

Spotify connect stops working completely when skipping songs

I own an Onkyo TX-RZ900 receiver that has integrated Spotify Connect support. This allows me to connect my Android devices(Galaxy Note Pro 12.2 tablet, Galaxy Note 5 phone, Galaxy Note 4 phone and others) via the Spotify app on these devices and cont...

Regular

I own an Onkyo TX-RZ900 receiver that has integrated Spotify Connect support. This allows me to connect my Android devices(Galaxy Note Pro 12.2 tablet, Galaxy Note 5 phone, Galaxy Note 4 phone and ot...

350 Views

0 replies

1 likes

  • 350 Views
  • 0 replies
  • 1 likes

No Option to Log In

Hi All,I have a Spotify Premium acount that works great on my Iphone, I think I should be able to use my acount on more than 1 device. I have a Android system in my car and have downloaded the Spotify App however when i open the app i only have two o...

Casual Listener

Hi All, I have a Spotify Premium acount that works great on my Iphone, I think I should be able to use my acount on more than 1 device. I have a Android system in my car and have downloaded the Spot...

davewhitt2304

Casual Listener

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Musik Wiedergabe stoppt

Wenn ein Aux Gerät angeschlossen ist stoppt in unterschiedlichen Abständen die Wiedergabe und steht dann einfach nur auf Pause. Es ist störend! Habe Spotify FamilyOukitel K6000 ProAndroid 6.0

Newbie

Wenn ein Aux Gerät angeschlossen ist stoppt in unterschiedlichen Abständen die Wiedergabe und steht dann einfach nur auf Pause. Es ist störend! Habe Spotify Family Oukitel K6000 Pro Android 6.0

user-removed

Not applicable

2057 Views

4 replies

0 likes

  • 2057 Views
  • 4 replies
  • 0 likes

Spotify stops and closes

When I have Spotify playing and I open another app, the music stops playing. It doesn't do this for all apps, but it happens for most of them. Other times, it could be working fine while in the background then suddenly stop and close itself. I have t...

Music Fan

When I have Spotify playing and I open another app, the music stops playing. It doesn't do this for all apps, but it happens for most of them. Other times, it could be working fine while in the backg...

user-removed

Not applicable

606 Views

1 replies

1 likes

  • 606 Views
  • 1 replies
  • 1 likes

bad sound quality

Hi, after downloading files ( I have already defined high quality.) the sound is not good!The music is fine, but the voice is so low! And if i turn up the volume, the quality is really bad. Is it a Spotify problem? Thanks.

Newbie

Hi, after downloading files ( I have already defined high quality.) the sound is not good! The music is fine, but the voice is so low!   And if i turn up the volume, the quality is really bad...

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
  • 0 likes

Explicit button

Why cant i get premium?!Spotify saus in "dutch" oh no try again later...has been doing this sinds yesterday

Newbie

Why cant i get premium?! Spotify saus in "dutch" oh no try again later...has been doing this sinds yesterday

Hubo

Community Legend

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Spotify app shutting down

Starting yesterday, the Spotify app on my android (Blu Advanced 4) shuts down (not just pause, the whole app closes) within a minute or two when listening. Uninstalled then reinstalled. Tried suggested fixes. Nothing helped yet.

Regular

Starting yesterday, the Spotify app on my android (Blu Advanced 4) shuts down (not just pause, the whole app closes) within a minute or two when listening. Uninstalled then reinstalled. Tried suggest...

user-removed

Not applicable

1982 Views

1 replies

0 likes

  • 1982 Views
  • 1 replies
  • 0 likes

HOW TO CHANGE HOME ADDRESS?????

How do I change my home address? I see no options anywhere.

Visitor

How do I change my home address? I see no options anywhere.

Maxim

Spotify Star

1434 Views

1 replies

1 likes

  • 1434 Views
  • 1 replies
  • 1 likes

Save but DON'T Download

Apologies if I'm missing something, I'm new to Spotify. But on web player I can "save" an album without it automatically downloading to my Android device. On Android app this is not possible. Clicking "Save" automatically starts the download as well,...

Casual Listener

Apologies if I'm missing something, I'm new to Spotify. But on web player I can "save" an album without it automatically downloading to my Android device.    On Android app this is not po...

bassmasterlazer

Casual Listener

1051 Views

2 replies

0 likes

  • 1051 Views
  • 2 replies
  • 0 likes

Superuser Contribution Offline Storage (Android)

I have Android 5.1.1 (Lollipop) and a 64Gb SD card. My phone is a Samsung SM-200JY and I can't use SD storage. I have tried the workaround restart methods and the only one that works is closing it, turning it off and removing the SD card, then reinse...

Casual Listener

I have Android 5.1.1 (Lollipop) and a 64Gb SD card. My phone is a Samsung SM-200JY and I can't use SD storage. I have tried the workaround restart methods and the only one that works is closing it, t...

JosiahDavidson6

Casual Listener

1025 Views

3 replies

0 likes

  • 1025 Views
  • 3 replies
  • 0 likes

Solved!! No spotify premium

I just recently switched from an iphone to an android. When i logged in to Spotify on my new phone its back to the "non-paid" version of spotify even though ive already paid for my premium this month. Any ideas anyone?

Newbie

I just recently switched from an iphone to an android. When i logged in to Spotify on my new phone its back to the "non-paid" version of spotify even though ive already paid for my premium this month...

user-removed

Not applicable

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Solved!! Switching from iphone to Android

I joined Spotify a few months back and retired having to save all my music taking up my storage space and also I like to change up what I listen to and explore new artists. Spotify has allowed me creative music juices to start flowing again. Let me g...

Visitor

I joined Spotify a few months back and retired having to save all my music taking up my storage space and also I like to change up what I listen to and explore new artists. Spotify has allowed me cre...

Ohlyn06

Casual Listener

10045 Views

2 replies

0 likes

  • 10045 Views
  • 2 replies
  • 0 likes

Not working on lockscreen

Every time my screen times out or I lock my screen, it will play the rest of the song but stop after until I open the phone and go back in

Casual Listener

Every time my screen times out or I lock my screen, it will play the rest of the song but stop after until I open the phone and go back in 😞

JV25

Casual Listener

571 Views

2 replies

0 likes

  • 571 Views
  • 2 replies
  • 0 likes

Music is grey

HelloI stopped using the premium account.but still want to use spotify. If I want to listen to one of my playlist, the Titels are grey.and I can not play them. Only if I press on 'shuffel'The same if I want to listen to an audio book.but then it will...

Casual Listener

Hello I stopped using the premium account.but still want to use spotify. If I want to listen to one of my playlist, the Titels are grey.and I can not play them. Only if I press on 'shuffel' The...

Bettyneedshelp

Casual Listener

1050 Views

5 replies

0 likes

  • 1050 Views
  • 5 replies
  • 0 likes

Spotify won't save on SD card

Hello,Spotify takes all my space on the internal storage and I don't know what to do.The spotify data folder on the internal card is empty - the one on the external card is full! Nevertheless I've moved the internal one to the external card just to m...

Regular

Hello, Spotify takes all my space on the internal storage and I don't know what to do. The spotify data folder on the internal card is empty - the one on the external card is full! Nevertheless I...

Ricacat

Regular

2013 Views

4 replies

0 likes

  • 2013 Views
  • 4 replies
  • 0 likes

Music keeps skipping a few seconds at a time when I lock the screen.

Hey Spotify Forum,I have recently run into a problem while using Spotify Premium. When I lock my screen, the song I am playing skips for a second and then continues normally. The same is when I unlock my screen.Here are my phone stats and what I have...

Casual Listener

Hey Spotify Forum, I have recently run into a problem while using Spotify Premium. When I lock my screen, the song I am playing skips for a second and then continues normally. The same is when I u...

TheGames4Meh

Casual Listener

2014 Views

1 replies

1 likes

  • 2014 Views
  • 1 replies
  • 1 likes

Delete all content

I would like to delete all items I had previously saved and remove all items and history. I want to start from scratch without having to create a new account. I've tried the "clear cache," option but still can't get rid of saved songs.

Newbie

I would like to delete all items I had previously saved and remove all items and history. I want to start from scratch without having to create a new account. I've tried the "clear cache," option but...

497 Views

0 replies

2 likes

  • 497 Views
  • 0 replies
  • 2 likes

[Android] Fix bugs

To whom it may concern, I have had a premium subscription for 5 years now and until recently I have had nothing but possitive things to say about Spotify. That's completely changed now. I can't listen to the music I've downloaded nor streaming unless...

Newbie

To whom it may concern,   I have had a premium subscription for 5 years now and until recently I have had nothing but possitive things to say about Spotify. That's completely changed now. I ca...

485 Views

0 replies

0 likes

Android
  • 485 Views
  • 0 replies
  • 0 likes

Cant go in online mode

Hey everyone, ive been premium for 5 6 months i think and today my.premium expired and i cant go in online mode. I remember there was an option to listen.to music with data service or wifi. I cant find it. I cant listen to any song.Feels like im.in o...

Casual Listener

Hey everyone, ive been premium for 5 6 months i think and today my.premium expired and i cant go in online mode. I remember there was an option to listen.to music with data service or wifi. I cant fi...

Ssenerg

Casual Listener

561 Views

2 replies

0 likes

  • 561 Views
  • 2 replies
  • 0 likes

None of my playlists or songs have gone to my new phone.

I had an HTC one m8 and had playlists and so many songs downloaded with spotify premium. I logged into my new gs7 and it is saying i have premium when i sign in theb i go to music and it says sign up for premium and i have no songs or playlists.

Newbie

I had an HTC one m8 and had playlists and so many songs downloaded with spotify premium. I logged into my new gs7 and it is saying i have premium when i sign in theb i go to music and it says sign up...

firefiey1

Gig Goer

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes