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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107305 Views

26 replies

3 likes

  • 107305 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217199 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217199 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571217 Views

79 replies

3 likes

  • 571217 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470665 Views

577 replies

40 likes

Account
Free
  • 470665 Views
  • 577 replies
  • 40 likes

Lockscreen problem

Hello, I got huawei p8 max. And lockscreen doesn't work on my phone. When I lock the phone and press the button again nothing seems on lockscreen . And I did go to settings and allowed it to be displayed on the lockscreen but it just doesn't work. Wh...

Casual Listener

Hello, I got huawei p8 max. And lockscreen doesn't work on my phone. When I lock the phone and press the button again nothing seems on lockscreen . And I did go to settings and allowed it to be displ...

Kawaiipotato88

Casual Listener

698 Views

3 replies

0 likes

  • 698 Views
  • 3 replies
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Saved on sd but thinks its on internal

So my Spotify downloads the tracks to my sd card.Android shows that the data is stored on my sd card when i look in the storage settings. But the data is withdrawn front my internal 32 gb.I've done the usual thing like resetting, extreme quality etc....

Casual Listener

So my Spotify downloads the tracks to my sd card. Android shows that the data is stored on my sd card when i look in the storage settings. But the data is withdrawn front my internal 32 gb. I've ...

derekos

Regular

1952 Views

6 replies

0 likes

  • 1952 Views
  • 6 replies
  • 0 likes

Spotify on Android 5.1.1 can't stream to Android SmartTV

Hi allI have had a problem with the Spotify Smart TV app for about two months. Here is what I do:1) Power on my Android phone and my Android SmartTV2) Open Spotify app on the SmartTV3) Open Spotify app on the phone4) Select a song on my phone and sta...

Casual Listener

Hi all I have had a problem with the Spotify Smart TV app for about two months. Here is what I do: 1) Power on my Android phone and my Android SmartTV 2) Open Spotify app on the SmartTV 3) Open...

user-removed

Not applicable

2517 Views

6 replies

0 likes

Android
MIUI
Philips
SmarTV
Spotify
streaming to devices
  • 2517 Views
  • 6 replies
  • 0 likes

Epic collection...

Must delete songs? WTHeck, how can you have to much music, FROM A MUSIC APP? AA BIT OXYMORON, PLEASE HELP ME, OR DO I NEED TO GET ANOTHER APP, SUCH AS Rhapsody or Pandora please help

Casual Listener

Must delete songs? WTHeck, how can you have to much music, FROM A MUSIC APP? AA BIT OXYMORON, PLEASE HELP ME, OR DO I NEED TO GET ANOTHER APP, SUCH AS Rhapsody or Pandora please help

florisvaneck

Newbie

2494 Views

5 replies

13 likes

  • 2494 Views
  • 5 replies
  • 13 likes

Blank Screen When Accessing Songs

So basically I turn my phone(galaxy s7 edge) on, open spotify, and navigate to the songs tab, and it shows up completely empty. If i try to navigate back to the your music section, it also shows up blank. So I need to close and restart the app someti...

Casual Listener

So basically I turn my phone(galaxy s7 edge) on, open spotify, and navigate to the songs tab, and it shows up completely empty. If i try to navigate back to the your music section, it also shows up b...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Install app abroad

Hello, I used Spotify Premium a lot during my vacation in Thailand. Now I broke my phone and bough a new one. Android Play Store does not allow me to install the spotify app. It says: This article is not available in you country. I live in Austria. I...

Newbie

Hello, I used Spotify Premium a lot during my vacation in Thailand. Now I broke my phone and bough a new one. Android Play Store does not allow me to install the spotify app. It says: This article is...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

The app stops working entirely

I've been using the app for the last 10 days. It's only happened once. It's the most frustrating app I have ever used. I have a Samsung Galaxy Note 3, which is more than capable of running any app on the play store. So what happened was:1. Paused Spo...

Newbie

I've been using the app for the last 10 days. It's only happened once. It's the most frustrating app I have ever used. I have a Samsung Galaxy Note 3, which is more than capable of running any app on...

500 Views

0 replies

0 likes

  • 500 Views
  • 0 replies
  • 0 likes

Spotify premium

I'm trying to renew my premium but it just keeps saying put in your card month. I put it in for example as 09/19 and its still not working.

Visitor

I'm trying to renew my premium but it just keeps saying put in your card month. I put it in for example as 09/19 and its still not working.

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Bluetooth Noise and Sound Quality Issues on Android Marshmallow

I use Spotify almost exclusively on Android connected to Bluetooth and hear a lot of noise in the sound when music is playing. The audio system is very high quality and doesn't have any bluetooth noise from Apple devices or older Android versions, it...

Regular

I use Spotify almost exclusively on Android connected to Bluetooth and hear a lot of noise in the sound when music is playing.  The audio system is very high quality and doesn't have any bl...

peter1233

Regular

3801 Views

3 replies

2 likes

  • 3801 Views
  • 3 replies
  • 2 likes

Singles section for all artists is not visible

When I go to any artist's page, I cannot see the Singles section; only Albums is there. I mostly listen to EDM, where the artists mostly release Singles, thus it's very difficult for me to find tracks by certain artist. I don't have this problem in S...

Newbie

When I go to any artist's page, I cannot see the Singles section; only Albums is there. I mostly listen to EDM, where the artists mostly release Singles, thus it's very difficult for me to find track...

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes

No download

I always get this message when i want to download songs. I have wifi connection but the system tell to use mobile data. But i normaly download via wifi. Normally it works without problem.

Newbie

I always get this message when i want to download songs. I have wifi connection but the system tell to use mobile data. But i normaly download via wifi. Normally it works without problem.

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
  • 0 likes

Downloaded tracks not available anymore

Hi! I recently made the downlod of circa 300 - maybe more- musics and they were on my cellphone (Android) but now I don't have them (these tracks and others) available/downloaded to listen offline anymore. Everything that was green turned into gray. ...

Casual Listener

Hi! I recently made the downlod of circa 300 - maybe more- musics and they were on my cellphone (Android) but now I don't have them (these tracks and others) available/downloaded to listen offline an...

936 Views

0 replies

0 likes

  • 936 Views
  • 0 replies
  • 0 likes

Musics unavailable offline after download

Hi! I recently made the downlod of circa 300 - maybe more- musics and they were on my cellphone (Android) but now I don't have them (these tracks and others) available/downloaded to listen offline anymore. Everything that was green turned into gray. ...

Casual Listener

Hi! I recently made the downlod of circa 300 - maybe more- musics and they were on my cellphone (Android) but now I don't have them (these tracks and others) available/downloaded to listen offline an...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes

thumbs down

Ok I'msure this is already here but where's the thumbs down for the app? Really, I can't believe It's Not there?!? the music that is coupled with one album in particular sucks. If I can't thumbs down i dont wanna listen

Newbie

Ok I'msure this is already here but where's the thumbs down for the app? Really, I can't believe It's Not there?!? the music that is coupled with one album in particular sucks. If I can't thumbs down...

363 Views

0 replies

0 likes

Android
  • 363 Views
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  • 0 likes

Cant turn off shuffle mode on my samsung galaxy phone

Have clicked on the green shuffle icon whilst a song is playing and I keep getting asked to upgrade to premium,.....any ideas??? Thanks

Newbie

Have clicked on the green shuffle icon whilst a song is playing and I keep getting asked to upgrade to premium,.....any ideas??? Thanks

ErikG

Roadie

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

I do not reach my premium account

Dear All and Admin, I have two account on Spotify. One of my account thats premium. I lost my mobile phone. I got new one. But I do not remember my premium user name and password. On the other hand Still I am paying. What can I do?

Newbie

Dear All and Admin, I have two account on Spotify. One of my account thats premium. I lost my mobile phone. I got new one. But I do not remember my premium user name and password. On the other hand S...

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes

Anmeldeproblem

Ich habe heute ein neues Handy bekommen das Samsung Galaxy s7edge und wollte mich bei Spotify anmelden ich habe mich nicht mit Facebook registriert sondern normal über die emailadresse und jetzt zeigt es an das ich mich nicht mit Facebook angemeldet ...

Newbie

Ich habe heute ein neues Handy bekommen das Samsung Galaxy s7edge und wollte mich bei Spotify anmelden ich habe mich nicht mit Facebook registriert sondern normal über die emailadresse und jetzt zeig...

StTropez

Newbie

727 Views

2 replies

1 likes

  • 727 Views
  • 2 replies
  • 1 likes

Offline Music

Hello there! If my premium subscription expires and all my downloaded songs will be unplayable, what should i do the next time i will have my spotify premium? Wll my downloaded songs be available again for offline playing? Thanks!

Regular

Hello there! If my premium subscription expires and all my downloaded songs will be unplayable, what should i do the next time i will have my spotify premium? Wll my downloaded songs be available aga...

MartinStoichkov

Community Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Spotify local files playlists stuck on "Downloaded" after app update

Hey, Yesterday, my spotify app has updated itself. Today, the playlists containing my local files are stuck on downloaded, even though the only files which are downloaded are the ones I downloaded from spotify. How do I make it download my local file...

Newbie

Hey,   Yesterday, my spotify app has updated itself. Today, the playlists containing my local files are stuck on downloaded, even though the only files which are downloaded are the ones I down...

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes