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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387450 Views

545 replies

34 likes

Account
Free
  • 387450 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8041 Views

0 replies

7 likes

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Trying to log in with email + pass, prompt concerns facebook

Hi On both my wife's and my own phone I have similar problems. They're both Android. When I want to sign in, I fill in user + pass and touch 'log in'. It fails and tells me that it's unable to login using Facebook, which I'm actually not.Please help....

Regular

Hi   On both my wife's and my own phone I have similar problems. They're both Android. When I want to sign in, I fill in user + pass and touch 'log in'. It fails and tells me that it's unable ...

cveng

Regular

1109 Views

9 replies

0 likes

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  • 9 replies
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Sharp buzzing noise during playback

I have multiple spotfiy playlists downloaded and this happens on each of them. There is a very sharp, short buzz noise that happens frequently during playback. I tried finding a youtube video or something to show what it sounds like, but I cant come ...

Regular

I have multiple spotfiy playlists downloaded and this happens on each of them. There is a very sharp, short buzz noise that happens frequently during playback. I tried finding a youtube video or some...

lysar

Casual Listener

17215 Views

25 replies

7 likes

  • 17215 Views
  • 25 replies
  • 7 likes

Android tablet: Landscape mode crashes app when loading favourites : all albums

Landscape mode on Android crashes when loading favourites : all albums, but just on my tablet. I have 304 albums saved in this area. I have a Google Pixel C tablet and a Nexus 5 smartphone, both running latest Android Spotify apps. Usually I use my t...

Casual Listener

Landscape mode on Android crashes when loading favourites : all albums, but just on my tablet. I have 304 albums saved in this area.    I have a Google Pixel C tablet and a Nexus 5 smartp...

Lacking_a_lid

Casual Listener

1071 Views

1 replies

0 likes

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  • 1 replies
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[Android] songs disappear and spotify stops out of nowhere

HiI've been having some issues with my spotify. A few days ago, a lot of offline songs disappear. They're not available anymore. This happened with many other playlists. More than 1000 musics became unavailable.I have enough free space to download th...

Newbie

Hi I've been having some issues with my spotify. A few days ago, a lot of offline songs disappear. They're not available anymore. This happened with many other playlists. More than 1000 musics bec...

19738 Views

0 replies

0 likes

  • 19738 Views
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Can't download with mobile data

I have premium. I had a ton of songs downloaded. I broke my phone, got a new one and now I can't re download anything on mobile data which was never an issue before. Nothing about my phone plan has changed but every time I try to re download my songs...

Newbie

I have premium. I had a ton of songs downloaded. I broke my phone, got a new one and now I can't re download anything on mobile data which was never an issue before. Nothing about my phone plan has c...

tuberdise202

Regular

476 Views

1 replies

1 likes

  • 476 Views
  • 1 replies
  • 1 likes

Superuser Contribution Mensaje de 3 dispositivos offline y se me han desincronizado todas las canciones de SD

Hace dos semanas recibí un mensaje que decía algo así como que las descargas no estaban disponibles ya que había conectado más de 3 dispositivos a una misma cuenta (falso ya que el único que tengo vinculado es un Samsung A5). No le di mayor importanc...

Casual Listener

Hace dos semanas recibí un mensaje que decía algo así como que las descargas no estaban disponibles ya que había conectado más de 3 dispositivos a una misma cuenta (falso ya que el único que tengo vi...

Luiso

Casual Listener

3663 Views

2 replies

0 likes

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  • 2 replies
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Playlists to libary

Is there any way to put all the songs from a playlist at one click to your libary. I know you can do it with one number a time but i'm hoping there is a easier way to all this.

Casual Listener

Is there any way to put all the songs from a playlist at one click to your libary. I know you can do it with one number a time but i'm hoping there is a easier way to all this.

423 Views

0 replies

0 likes

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Music Pauses When I Open Other Application

I found out that everytime when I open my Clash Royale or Fire Emblem Heroes, Spotify will pause my music. This issue happens after I updated my HTC 10 to Android 7.0. Anyone have this problem too? This issue is so annoy. My Spotify version is 7.7.0....

Casual Listener

I found out that everytime when I open my Clash Royale or Fire Emblem Heroes, Spotify will pause my music. This issue happens after I updated my HTC 10 to Android 7.0. Anyone have this problem too? T...

msange

Music Fan

5196 Views

3 replies

0 likes

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  • 3 replies
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The recent Spotify Update Deleted all my offline sogs almost 1,100 songs

Hello, the recent update just deleted all of my downloaded songs, I had problems with this recently, but in a different way, reeboting my celphone would just logg out spotify and delete all my songs, I solved it by deleting all data and giving spotif...

Newbie

Hello, the recent update just deleted all of my downloaded songs, I had problems with this recently, but in a different way, reeboting my celphone would just logg out spotify and delete all my songs,...

493 Views

0 replies

0 likes

  • 493 Views
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Superuser Contribution svp

Quand jettein mon telephone ma musique synchronisé en of line ce desyncronise systématiquement et et je suis obligé de tout re téléchargé à chaque fois quelqu'un a une solution ?

Newbie

Quand jettein mon telephone ma musique synchronisé en of line ce desyncronise systématiquement et et je suis obligé de tout re téléchargé à chaque fois quelqu'un a une solution ?

Maria_B

Moderator

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
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Superuser Contribution Whole phone crash

My Samsung s6 crashed when I clicked on a song in spotify. the phone would not restart, so assuming the phone had technical difficulties, I took it in for warranty. However I downloaded spotify on the Huawei phone I am borrowing from my phone provide...

Newbie

My Samsung s6 crashed when I clicked on a song in spotify.  the phone would not restart, so assuming the phone had technical difficulties, I took it in for warranty. However I downloaded spotify...

Maria_B

Moderator

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Memoria SD

Hola, necesito su ayuda.Mi Spotify no reconoce la memoria completa de la sd, me arroja la misma cantidad de memoria entre la SD y la interna.Saludos

Newbie

Hola, necesito su ayuda. Mi Spotify no reconoce la memoria completa de la sd, me arroja la misma cantidad de memoria entre la SD y la interna. Saludos

346 Views

0 replies

0 likes

  • 346 Views
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Shuffle on specific playlist

I'm using an Android phone, and I've been using Spotify for years. I've never had this problem. I made a new playlist with songs that aren't in any other playlists. But whenever I play the playlist and I enable "Shuffle" it will just start playing al...

Casual Listener

I'm using an Android phone, and I've been using Spotify for years. I've never had this problem. I made a new playlist with songs that aren't in any other playlists. But whenever I play the playlist a...

492 Views

0 replies

0 likes

  • 492 Views
  • 0 replies
  • 0 likes

Solved!! App says I don't own it

My Spotify app gives me an Internal Service Error message. When I click Ok it gives another window that says "you do not own this app" and closes the app immediately without allowing me to change anything. I already tried reinstalling the app and cle...

Casual Listener

My Spotify app gives me an Internal Service Error message. When I click Ok it gives another window that says "you do not own this app" and closes the app immediately without allowing me to change any...

gvriclba

Newbie

45785 Views

6 replies

0 likes

App shuts down
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  • 0 likes

Almacenamieto

Por que no puedo almacenar mi música en la micro SD no me la detecta la aplicación Pero el teléfono si, tampoco me aparecen la opción de almacenamiento, ya desinstalé la app y reinicie y nada. Ayuda :c

Newbie

Por que no puedo almacenar mi música en la micro SD no me la detecta la aplicación Pero el teléfono si, tampoco me aparecen la opción de almacenamiento, ya desinstalé la app y reinicie y nada. Ayuda ...

426 Views

0 replies

0 likes

  • 426 Views
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Requesting a song to be added

how can i request a song to be added to the library?

Regular

how can i request a song to be added to the library?

Jimbob1718

Regular

429 Views

2 replies

0 likes

  • 429 Views
  • 2 replies
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stockage sur carte sd

bonjour,Mes musiques synchronisées sont stockées sur le téléphone (android).La version de spotify est la dernière.Quand je tente de déplacer (via les paramètres de la bibliothèque) la zone de stockage vers la carte sd, il ne se passe rien, alors qu'i...

Casual Listener

bonjour, Mes musiques synchronisées sont stockées sur le téléphone (android). La version de spotify est la dernière. Quand je tente de déplacer (via les paramètres de la bibliothèque) la zone de s...

fafar

Casual Listener

1330 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Daily Mix Won't Open

I have Spotify on both my phone and my laptop, however the Daily Mix only opens on the latter. Anytime I go to tap the Daily Mix button on my phone, nothing happens. I've tried accessing it through the radio and the genres and moods as well. I listen...

Newbie

I have Spotify on both my phone and my laptop, however the Daily Mix only opens on the latter. Anytime I go to tap the Daily Mix button on my phone, nothing happens. I've tried accessing it through t...

474 Views

0 replies

0 likes

  • 474 Views
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Solved!! Save to SD (gone)

Hi.I can't save my playlist and songs to my SD card. And now it's taking up a lot of storage on the internal storage. And there is no option in the settings to save it somewhere else. I have a Samsung Galaxy s5Please help. Thanks

Casual Listener

Hi. I can't save my playlist and songs to my SD card. And now it's taking up a lot of storage on the internal storage. And there is no option in the settings to save it somewhere else. I have a Sams...

Mosseramp

Casual Listener

896 Views

2 replies

0 likes

Android
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  • 2 replies
  • 0 likes