Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
210735 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
561067 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
463017 Views
575 replies
39 likes
Hello there! If my premium subscription expires and all my downloaded songs will be unplayable, what should i do the next time i will have my spotify premium? Wll my downloaded songs be available again for offline playing? Thanks!
Hello there! If my premium subscription expires and all my downloaded songs will be unplayable, what should i do the next time i will have my spotify premium? Wll my downloaded songs be available aga...
Community Legend
384 Views
1 replies
0 likes
Hey, Yesterday, my spotify app has updated itself. Today, the playlists containing my local files are stuck on downloaded, even though the only files which are downloaded are the ones I downloaded from spotify. How do I make it download my local file...
Hey, Yesterday, my spotify app has updated itself. Today, the playlists containing my local files are stuck on downloaded, even though the only files which are downloaded are the ones I down...
274 Views
0 replies
0 likes
Hi My Spotify app on my android phone keeps telling me that i need to get a premium account, I have chacked my account on the website and I do indeed have a premium account. Can someone please tell me whats going on. Thanks.
Hi My Spotify app on my android phone keeps telling me that i need to get a premium account, I have chacked my account on the website and I do indeed have a premium account. Can someone please t...
Newbie
1742 Views
9 replies
0 likes
I have an HTC One m8, lollipop version, and this recently started happening. I will be listening to Spotify through bluetooth in my car and if I make a call or a call comes in, the music will pause (like it should) for a bit, but then it'll start pla...
I have an HTC One m8, lollipop version, and this recently started happening. I will be listening to Spotify through bluetooth in my car and if I make a call or a call comes in, the music will pause (...
Newbie
19085 Views
26 replies
6 likes
v7.8.0.607 armV7 I can't find the play queue. It's always been there but now it's gone.
v7.8.0.607 armV7 I can't find the play queue. It's always been there but now it's gone.
602 Views
0 replies
0 likes
I've had Spotify for about a month now, and I signed in on an android phone ( my tablet is also android) only to find out that I can only press the shuffle button on a playlist or album. And I really want to listen the songs on playlists and albums i...
I've had Spotify for about a month now, and I signed in on an android phone ( my tablet is also android) only to find out that I can only press the shuffle button on a playlist or album. And I really...
Regular
5788 Views
2 replies
0 likes
Hello, I'm just wondering, if its possible to save the whole discography of an artist? For example, I am one of the followers of Avicii and there's a button that says follow artist. But it dosen't download all his released tracks. I know that this is...
Hello, I'm just wondering, if its possible to save the whole discography of an artist? For example, I am one of the followers of Avicii and there's a button that says follow artist. But it dosen't do...
Newbie
51771 Views
2 replies
4 likes
I have downloaded Logic's mixtapes onto my computer, and I am trying to put them on my phone. When I go onto my phone, only 1 song on one of his mixtapes are showing up: I noticed that it is the only song that is greyed out on my computer. You can se...
I have downloaded Logic's mixtapes onto my computer, and I am trying to put them on my phone. When I go onto my phone, only 1 song on one of his mixtapes are showing up: I noticed that it is the only...
527 Views
0 replies
0 likes
Keeps saying enter expiration month on the payment screen tried all sorts of ways to enter any help?
Keeps saying enter expiration month on the payment screen tried all sorts of ways to enter any help?
310 Views
0 replies
0 likes
Is there a way to edit songs in a playlist you've created (and downloaded) while on the mobile android app? I teach yoga and it would be nice to be able change things around last minute without dealing with lag in jumping playlist to playlist. Plus, ...
Is there a way to edit songs in a playlist you've created (and downloaded) while on the mobile android app? I teach yoga and it would be nice to be able change things around last minute witho...
Regular
789 Views
2 replies
0 likes
How do I add a song that is not available in spotify
How do I add a song that is not available in spotify
Roadie
681 Views
1 replies
0 likes
I've recently encountered a problem with what I assume is due to Spotify Connect: When I'm playing music from the Spotify Desktop Client on Windows, I'll randomly encounter, that playback (a) stops and continues on my phone or (b) continues playing b...
I've recently encountered a problem with what I assume is due to Spotify Connect: When I'm playing music from the Spotify Desktop Client on Windows, I'll randomly encounter, that playback (a) stops a...
Casual Listener
820 Views
2 replies
1 likes
Hi, I have alot of songs downloaded on my premium Spotify, i want to remove the download status on some of them to make room for more. Does the clear cash option actually remove the entire song or just the download status as i still want the songs to...
Hi, I have alot of songs downloaded on my premium Spotify, i want to remove the download status on some of them to make room for more. Does the clear cash option actually remove the en...
Roadie
1140 Views
1 replies
1 likes
hello there.. i was looking to avoid buying an ipod touch and was wondering if i get a cheap no contract andriod phone with 4.4 OS if I can use that to get spotify? It has built in wifi and bluetooth any help would be much appreciated.
hello there.. i was looking to avoid buying an ipod touch and was wondering if i get a cheap no contract andriod phone with 4.4 OS if I can use that to get spotify? It has built in wifi and bluetooth...
Roadie
1237 Views
1 replies
0 likes
I own an Onkyo TX-RZ900 receiver that has integrated Spotify Connect support. This allows me to connect my Android devices(Galaxy Note Pro 12.2 tablet, Galaxy Note 5 phone, Galaxy Note 4 phone and others) via the Spotify app on these devices and cont...
I own an Onkyo TX-RZ900 receiver that has integrated Spotify Connect support. This allows me to connect my Android devices(Galaxy Note Pro 12.2 tablet, Galaxy Note 5 phone, Galaxy Note 4 phone and ot...
467 Views
0 replies
0 likes
I own an Onkyo TX-RZ900 receiver that has integrated Spotify Connect support. This allows me to connect my Android devices(Galaxy Note Pro 12.2 tablet, Galaxy Note 5 phone, Galaxy Note 4 phone and others) via the Spotify app on these devices and cont...
I own an Onkyo TX-RZ900 receiver that has integrated Spotify Connect support. This allows me to connect my Android devices(Galaxy Note Pro 12.2 tablet, Galaxy Note 5 phone, Galaxy Note 4 phone and ot...
356 Views
0 replies
1 likes
Hi All,I have a Spotify Premium acount that works great on my Iphone, I think I should be able to use my acount on more than 1 device. I have a Android system in my car and have downloaded the Spotify App however when i open the app i only have two o...
Hi All, I have a Spotify Premium acount that works great on my Iphone, I think I should be able to use my acount on more than 1 device. I have a Android system in my car and have downloaded the Spot...
Casual Listener
501 Views
1 replies
0 likes
Wenn ein Aux Gerät angeschlossen ist stoppt in unterschiedlichen Abständen die Wiedergabe und steht dann einfach nur auf Pause. Es ist störend! Habe Spotify FamilyOukitel K6000 ProAndroid 6.0
Wenn ein Aux Gerät angeschlossen ist stoppt in unterschiedlichen Abständen die Wiedergabe und steht dann einfach nur auf Pause. Es ist störend! Habe Spotify Family Oukitel K6000 Pro Android 6.0
Not applicable
2078 Views
4 replies
0 likes
When I have Spotify playing and I open another app, the music stops playing. It doesn't do this for all apps, but it happens for most of them. Other times, it could be working fine while in the background then suddenly stop and close itself. I have t...
When I have Spotify playing and I open another app, the music stops playing. It doesn't do this for all apps, but it happens for most of them. Other times, it could be working fine while in the backg...
Not applicable
622 Views
1 replies
1 likes
Hi, after downloading files ( I have already defined high quality.) the sound is not good!The music is fine, but the voice is so low! And if i turn up the volume, the quality is really bad. Is it a Spotify problem? Thanks.
Hi, after downloading files ( I have already defined high quality.) the sound is not good! The music is fine, but the voice is so low! And if i turn up the volume, the quality is really bad...
463 Views
0 replies
0 likes
