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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210751 Views

140 replies

10 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561095 Views

78 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463031 Views

575 replies

39 likes

Account
Free
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bad sound quality

Hi, after downloading files ( I have already defined high quality.) the sound is not good!The music is fine, but the voice is so low! And if i turn up the volume, the quality is really bad. Is it a Spotify problem? Thanks.

Newbie

Hi, after downloading files ( I have already defined high quality.) the sound is not good! The music is fine, but the voice is so low!   And if i turn up the volume, the quality is really bad...

463 Views

0 replies

0 likes

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Explicit button

Why cant i get premium?!Spotify saus in "dutch" oh no try again later...has been doing this sinds yesterday

Newbie

Why cant i get premium?! Spotify saus in "dutch" oh no try again later...has been doing this sinds yesterday

Hubo

Community Legend

450 Views

1 replies

0 likes

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Spotify app shutting down

Starting yesterday, the Spotify app on my android (Blu Advanced 4) shuts down (not just pause, the whole app closes) within a minute or two when listening. Uninstalled then reinstalled. Tried suggested fixes. Nothing helped yet.

Regular

Starting yesterday, the Spotify app on my android (Blu Advanced 4) shuts down (not just pause, the whole app closes) within a minute or two when listening. Uninstalled then reinstalled. Tried suggest...

user-removed

Not applicable

1999 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

HOW TO CHANGE HOME ADDRESS?????

How do I change my home address? I see no options anywhere.

Visitor

How do I change my home address? I see no options anywhere.

Maxim

Spotify Star

1444 Views

1 replies

1 likes

  • 1444 Views
  • 1 replies
  • 1 likes

Save but DON'T Download

Apologies if I'm missing something, I'm new to Spotify. But on web player I can "save" an album without it automatically downloading to my Android device. On Android app this is not possible. Clicking "Save" automatically starts the download as well,...

Casual Listener

Apologies if I'm missing something, I'm new to Spotify. But on web player I can "save" an album without it automatically downloading to my Android device.    On Android app this is not po...

bassmasterlazer

Casual Listener

1062 Views

2 replies

0 likes

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Superuser Contribution Offline Storage (Android)

I have Android 5.1.1 (Lollipop) and a 64Gb SD card. My phone is a Samsung SM-200JY and I can't use SD storage. I have tried the workaround restart methods and the only one that works is closing it, turning it off and removing the SD card, then reinse...

Casual Listener

I have Android 5.1.1 (Lollipop) and a 64Gb SD card. My phone is a Samsung SM-200JY and I can't use SD storage. I have tried the workaround restart methods and the only one that works is closing it, t...

JosiahDavidson6

Casual Listener

1043 Views

3 replies

0 likes

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Solved!! No spotify premium

I just recently switched from an iphone to an android. When i logged in to Spotify on my new phone its back to the "non-paid" version of spotify even though ive already paid for my premium this month. Any ideas anyone?

Newbie

I just recently switched from an iphone to an android. When i logged in to Spotify on my new phone its back to the "non-paid" version of spotify even though ive already paid for my premium this month...

user-removed

Not applicable

541 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Switching from iphone to Android

I joined Spotify a few months back and retired having to save all my music taking up my storage space and also I like to change up what I listen to and explore new artists. Spotify has allowed me creative music juices to start flowing again. Let me g...

Visitor

I joined Spotify a few months back and retired having to save all my music taking up my storage space and also I like to change up what I listen to and explore new artists. Spotify has allowed me cre...

Ohlyn06

Casual Listener

10147 Views

2 replies

0 likes

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  • 2 replies
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Not working on lockscreen

Every time my screen times out or I lock my screen, it will play the rest of the song but stop after until I open the phone and go back in

Casual Listener

Every time my screen times out or I lock my screen, it will play the rest of the song but stop after until I open the phone and go back in 😞

JV25

Casual Listener

585 Views

2 replies

0 likes

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  • 2 replies
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Music is grey

HelloI stopped using the premium account.but still want to use spotify. If I want to listen to one of my playlist, the Titels are grey.and I can not play them. Only if I press on 'shuffel'The same if I want to listen to an audio book.but then it will...

Casual Listener

Hello I stopped using the premium account.but still want to use spotify. If I want to listen to one of my playlist, the Titels are grey.and I can not play them. Only if I press on 'shuffel' The...

Bettyneedshelp

Casual Listener

1085 Views

5 replies

0 likes

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Spotify won't save on SD card

Hello,Spotify takes all my space on the internal storage and I don't know what to do.The spotify data folder on the internal card is empty - the one on the external card is full! Nevertheless I've moved the internal one to the external card just to m...

Regular

Hello, Spotify takes all my space on the internal storage and I don't know what to do. The spotify data folder on the internal card is empty - the one on the external card is full! Nevertheless I...

Ricacat

Regular

2026 Views

4 replies

0 likes

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  • 4 replies
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Music keeps skipping a few seconds at a time when I lock the screen.

Hey Spotify Forum,I have recently run into a problem while using Spotify Premium. When I lock my screen, the song I am playing skips for a second and then continues normally. The same is when I unlock my screen.Here are my phone stats and what I have...

Casual Listener

Hey Spotify Forum, I have recently run into a problem while using Spotify Premium. When I lock my screen, the song I am playing skips for a second and then continues normally. The same is when I u...

TheGames4Meh

Casual Listener

2018 Views

1 replies

1 likes

  • 2018 Views
  • 1 replies
  • 1 likes

Delete all content

I would like to delete all items I had previously saved and remove all items and history. I want to start from scratch without having to create a new account. I've tried the "clear cache," option but still can't get rid of saved songs.

Newbie

I would like to delete all items I had previously saved and remove all items and history. I want to start from scratch without having to create a new account. I've tried the "clear cache," option but...

502 Views

0 replies

2 likes

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  • 2 likes

[Android] Fix bugs

To whom it may concern, I have had a premium subscription for 5 years now and until recently I have had nothing but possitive things to say about Spotify. That's completely changed now. I can't listen to the music I've downloaded nor streaming unless...

Newbie

To whom it may concern,   I have had a premium subscription for 5 years now and until recently I have had nothing but possitive things to say about Spotify. That's completely changed now. I ca...

489 Views

0 replies

0 likes

Android
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Cant go in online mode

Hey everyone, ive been premium for 5 6 months i think and today my.premium expired and i cant go in online mode. I remember there was an option to listen.to music with data service or wifi. I cant find it. I cant listen to any song.Feels like im.in o...

Casual Listener

Hey everyone, ive been premium for 5 6 months i think and today my.premium expired and i cant go in online mode. I remember there was an option to listen.to music with data service or wifi. I cant fi...

Ssenerg

Casual Listener

574 Views

2 replies

0 likes

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None of my playlists or songs have gone to my new phone.

I had an HTC one m8 and had playlists and so many songs downloaded with spotify premium. I logged into my new gs7 and it is saying i have premium when i sign in theb i go to music and it says sign up for premium and i have no songs or playlists.

Newbie

I had an HTC one m8 and had playlists and so many songs downloaded with spotify premium. I logged into my new gs7 and it is saying i have premium when i sign in theb i go to music and it says sign up...

firefiey1

Gig Goer

468 Views

1 replies

0 likes

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  • 1 replies
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Not able to delete "Not Playable" songs

Hello, I'm Paul and I could use some help regarding deleting a song that has been added from the phone storage device into my playlist. I can not play it anymore for some reason nor can I delete it. The song still exsits on the phone's storage but I ...

Casual Listener

Hello, I'm Paul and I could use some help regarding deleting a song that has been added from the phone storage device into my playlist. I can not play it anymore for some reason nor can I delete it. ...

404 Views

0 replies

0 likes

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Play Queue Button not Showing in Android

The play queue button doesn't appear in the Android app on my phone (see attached) so I cannot see what is in the queue. I have tried uninstalling and reinstalling to no avail. Please advise. Thank you for your help.Kind regards,Tom Trainer

Casual Listener

The play queue button doesn't appear in the Android app on my phone (see attached) so I cannot see what is in the queue. I have tried uninstalling and reinstalling to no avail. Please advise.  ...

535 Views

0 replies

0 likes

  • 535 Views
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I have a problem

My spootify does not appear in the bar on top of my phone (sorry for my bad english)

Newbie

My spootify does not appear in the bar on top of my phone (sorry for my bad english)

378 Views

0 replies

0 likes

  • 378 Views
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  • 0 likes