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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Keanbro

Newbie

400211 Views

548 replies

35 likes

Account
Free
  • 400211 Views
  • 548 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8599 Views

0 replies

7 likes

  • 8599 Views
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Solved!! Save to SD (gone)

Hi.I can't save my playlist and songs to my SD card. And now it's taking up a lot of storage on the internal storage. And there is no option in the settings to save it somewhere else. I have a Samsung Galaxy s5Please help. Thanks

Casual Listener

Hi. I can't save my playlist and songs to my SD card. And now it's taking up a lot of storage on the internal storage. And there is no option in the settings to save it somewhere else. I have a Sams...

Mosseramp

Casual Listener

925 Views

2 replies

0 likes

Android
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Solved!!Superuser Contribution App: Wiedergabe wird nach einigen Minuten abgebrochen

Hallo, ich habe das Problem, dass die Wiedergabe von Songs nach einigen Minuten (vlt. Etwa 5-10min) abgebrochen wird.Das ganze passiert dann mitten im Song.Wenn ich die App nachher wieder öffne muss der Song von Anfang an gespielt werden.Mein Handy i...

Casual Listener

Hallo, ich habe das Problem, dass die Wiedergabe von Songs nach einigen Minuten (vlt. Etwa 5-10min) abgebrochen wird. Das ganze passiert dann mitten im Song. Wenn ich die App nachher wieder öffne m...

Qwertzuiopue

Casual Listener

1023 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Moto G4 plus restarts after listening to Spotify for a while

Hello,After listening for some minutes, my phone restarts itself. I've tried a clean install, formatting the SD card, removing it, but tô no avail.It's driving me mad. Any sugestions?

Casual Listener

Hello, After listening for some minutes, my phone restarts itself. I've tried a clean install, formatting the SD card, removing it, but tô no avail. It's driving me mad. Any sugestions?

Maria_B

Moderator

772 Views

3 replies

0 likes

  • 772 Views
  • 3 replies
  • 0 likes

Spotify doesn't stop after album

Since downloading the latest update Spotify doesn't stop when an album has finished. It jumps to another album, so it runs all night. Has anybody the same problem? Has anybody fixed it?

Newbie

Since downloading the latest update Spotify doesn't stop when an album has finished. It jumps to another album, so it runs all night. Has anybody the same problem? Has anybody fixed it?

mickey99a

Newbie

560 Views

3 replies

0 likes

  • 560 Views
  • 3 replies
  • 0 likes

Music volume lowers after a second into the song

I have a sony xperia z5 compact and suddenly the music volume started to lower as soon as the song begins. It only happens on spotify. I've tried disabling android's equalizer, but it didn't work. Getting quite frustrated...

Casual Listener

I have a sony xperia z5 compact and suddenly the music volume started to lower as soon as the song begins. It only happens on spotify. I've tried disabling android's equalizer, but it didn't work. Ge...

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes

no reproduce ninguna canción

la version para pc no reproduce ninguna cancion de nada. pasan las canciones y pasan. una tras otra y a veces aparece un notificacion celeste diciendo que las canciones no se encuentran almacenadas en la pc...ya probe con reinstalar la app y continua...

Newbie

la version para pc no reproduce ninguna cancion de nada. pasan las canciones y pasan. una tras otra y a veces aparece un notificacion celeste diciendo que las canciones no se encuentran almacenadas e...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Saving micro sd

OK so I've got my premium account and I want to save my music in my sd card, but the thing is even though it does save my music there it uses my phones memory as well any idea how to make it just use the sd card?

Casual Listener

OK so I've got my premium account and I want to save my music in my sd card, but the thing is even though it does save my music there it uses my phones memory as well any idea how to make it just use...

Joe

Community Legend

568 Views

3 replies

0 likes

  • 568 Views
  • 3 replies
  • 0 likes

visualizzare canzoni sulla barra notifiche

Salve, non riesco a capire perché da quando ho cambiato cellulare (ho un Samsung galaxy s6 edge) non riesco più a visualizzare le canzoni nella barra di notifiche e nel blocco schermo. Per cambiare canzone sono costretta ad entrare nell'app! Sono un ...

Newbie

Salve, non riesco a capire perché da quando ho cambiato cellulare (ho un Samsung galaxy s6 edge) non riesco più a visualizzare le canzoni nella barra di notifiche e nel blocco schermo. Per cambiare c...

Fuuuuuuuuuu

Newbie

51413 Views

3 replies

3 likes

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  • 3 replies
  • 3 likes

Solved!! Play the music on offline

Guys, I bought premium yesterday, and I'm currently using 30-days trial. However, I can't play my playlists on offline.Any suggestions?

Regular

Guys, I bought premium yesterday, and I'm currently using 30-days trial. However, I can't play my playlists on offline. Any suggestions?

kdochris

Regular

1202 Views

8 replies

0 likes

  • 1202 Views
  • 8 replies
  • 0 likes

Android Spotify app offline playlists counting double: SD card AND internal storage.

Hi, The Spotify app on my Android phone (Wileyfox Swift, Cyanogen Mod 12) is doing something very odd. Here's the problem:I have 16Gb internal storage and a 32Gb external SD card, so naturally I want my offlione playlists on the SD cardThe app is con...

Regular

Hi,   The Spotify app on my Android phone (Wileyfox Swift, Cyanogen Mod 12) is doing something very odd. Here's the problem: I have 16Gb internal storage and a 32Gb external SD card, so natu...

lcolling

Community Legend

614 Views

2 replies

0 likes

  • 614 Views
  • 2 replies
  • 0 likes

Loading Time while in Playlist

Right now whenever I1.) am in a playlist2.) while my phone is connected to the web3.) and I open up the context menu of a songI have to wait 5-10 seconds until spotify has searched for playlist recommendations.I actually can't interact with the song ...

Music Fan

Right now whenever I 1.) am in a playlist 2.) while my phone is connected to the web 3.) and I open up the context menu of a song I have to wait 5-10 seconds until spotify has searched for playli...

253 Views

0 replies

0 likes

  • 253 Views
  • 0 replies
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Gear S2 search function

Am I the only one not getting the option to search via voice or text? It's driving me mad that I can't choose a specific song from an album or playlist.

Newbie

Am I the only one not getting the option to search via voice or text? It's driving me mad that I can't choose a specific song from an album or playlist.

Diarmuid66

Newbie

392 Views

1 replies

1 likes

  • 392 Views
  • 1 replies
  • 1 likes

[Android 6.0.1] PLEASE! SD card use default cache and offline music storage

Please Spotify updated the app for have SD card integration.E.g. Deezer, Google Play MusicThe Settings tab have "Storage settings"And if I selected the SD card then app use only SD card.Not interested the app my storage settings and I not moved the s...

Regular

Please Spotify updated the app for have SD card integration. E.g. Deezer, Google Play Music The Settings tab have "Storage settings" And if I selected the SD card then app use only SD card. Not i...

TheRaJo

Regular

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes

can no longer listen to music on playlist in offline mode

I was wondering if something changed in the last update. I've been looking and cannot find the answer anywhere. Every time I try to play one of my playlists when I do not have reception on my phone, it says I am offline and does not play anything. I ...

Casual Listener

I was wondering if something changed in the last update.  I've been looking and cannot find the answer anywhere.  Every time I try to play one of my playlists when I do not have reception o...

Clean_Pinch

Casual Listener

566 Views

4 replies

0 likes

  • 566 Views
  • 4 replies
  • 0 likes

Solved!! cannot login - "You've already created an account with this email address"

Brief description of the issue: when attempting to log in on my phone, I receive the error message in the title.Steps to reproduce the issue:First, start the spotify app without being previously logged-inThen, choose "log in"enter the email address y...

Roadie

Brief description of the issue: when attempting to log in on my phone, I receive the error message in the title. Steps to reproduce the issue: First, start the spotify app without being previous...

dukey1254

Newbie

40170 Views

7 replies

0 likes

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  • 7 replies
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Superuser Contribution Não consigo ver meus dados

Não tenho conseguido visualizar meus dados, tais como cep, endereço, etc.. Possuo a conta premium familiar, e fica dando endereço inválido para o membro da minha família, sei que o endereço tá certo que eu coloquei, e quando vou visualizar minha cont...

Newbie

Não tenho conseguido visualizar meus dados, tais como cep, endereço, etc.. Possuo a conta premium familiar, e fica dando endereço inválido para o membro da minha família, sei que o endereço tá certo ...

Maria_B

Moderator

775 Views

1 replies

0 likes

  • 775 Views
  • 1 replies
  • 0 likes

Odd glitch when trying to change concert cities

Whenever I try to change concert cities on the latest version of the Android app (7.7), the search bar isn't where its supposed to be located, and its quite annoying. A screenshot has been attached below.

Composer

Whenever I try to change concert cities on the latest version of the Android app (7.7), the search bar isn't where its supposed to be located, and its quite annoying. A screenshot has been attached b...

452 Views

0 replies

0 likes

Android
  • 452 Views
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Solved!! How to play an album?

I don't want to "Shuffle Play" an album, I want to play the tracks in the order they appear on the album. How does one do that on the Android app? I'm a premium subscriber.

Music Fan

I don't want to "Shuffle Play" an album, I want to play the tracks in the order they appear on the album. How does one do that on the Android app? I'm a premium subscriber.

wingshq

Community Legend

30583 Views

3 replies

4 likes

  • 30583 Views
  • 3 replies
  • 4 likes

Superuser Contribution Spotify says I am offline when wifi is from a wifi extender.

Spotify works fine when I am ijn the house and wifi comes from the main router. In my workshop I have wifi extender which connects to the main router via the electric power circuit. The wifi signal is very strong from the extender. However, Spotify e...

Casual Listener

Spotify works fine when I am ijn the house and wifi comes from the main router. In my workshop I have  wifi extender which connects to the main router via the electric power circuit. The wifi si...

Daveb33

Casual Listener

1261 Views

2 replies

0 likes

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  • 2 replies
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Profile not syncing

I use Spotify on my laptop and ps4 all the time and they sync with every song I favorite. I also bought Spotify premium from my PS4. When I put Spotify on my phone and finally got it to log in with my account, all my music wasn't synced and it says I...

Newbie

I use Spotify on my laptop and ps4 all the time and they sync with every song I favorite. I also bought Spotify premium from my PS4. When I put Spotify on my phone and finally got it to log in with m...

Maxim

Spotify Star

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes