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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107301 Views

26 replies

3 likes

  • 107301 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217189 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217189 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571203 Views

79 replies

3 likes

  • 571203 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470664 Views

577 replies

40 likes

Account
Free
  • 470664 Views
  • 577 replies
  • 40 likes

Spotify telling me I don't have a Premium account?

Hi My Spotify app on my android phone keeps telling me that i need to get a premium account, I have chacked my account on the website and I do indeed have a premium account. Can someone please tell me whats going on. Thanks.

Visitor

Hi My Spotify app on my android phone keeps telling me that i need to get a premium account, I have chacked my account on the website and I do indeed have a premium account. Can someone please t...

bishpal

Newbie

1749 Views

9 replies

0 likes

  • 1749 Views
  • 9 replies
  • 0 likes

Spotify still plays over bluetooth during phone calls

I have an HTC One m8, lollipop version, and this recently started happening. I will be listening to Spotify through bluetooth in my car and if I make a call or a call comes in, the music will pause (like it should) for a bit, but then it'll start pla...

Newbie

I have an HTC One m8, lollipop version, and this recently started happening. I will be listening to Spotify through bluetooth in my car and if I make a call or a call comes in, the music will pause (...

chignio

Newbie

19186 Views

26 replies

6 likes

  • 19186 Views
  • 26 replies
  • 6 likes

Where is the play queue?

v7.8.0.607 armV7 I can't find the play queue. It's always been there but now it's gone.

Regular

v7.8.0.607 armV7   I can't find the play queue. It's always been there but now it's gone.

606 Views

0 replies

0 likes

missing controls
  • 606 Views
  • 0 replies
  • 0 likes

I can't select songs i want to play

I've had Spotify for about a month now, and I signed in on an android phone ( my tablet is also android) only to find out that I can only press the shuffle button on a playlist or album. And I really want to listen the songs on playlists and albums i...

Casual Listener

I've had Spotify for about a month now, and I signed in on an android phone ( my tablet is also android) only to find out that I can only press the shuffle button on a playlist or album. And I really...

ethannwu

Regular

5794 Views

2 replies

0 likes

  • 5794 Views
  • 2 replies
  • 0 likes

Solved!! download whole artist discography

Hello, I'm just wondering, if its possible to save the whole discography of an artist? For example, I am one of the followers of Avicii and there's a button that says follow artist. But it dosen't download all his released tracks. I know that this is...

Casual Listener

Hello, I'm just wondering, if its possible to save the whole discography of an artist? For example, I am one of the followers of Avicii and there's a button that says follow artist. But it dosen't do...

12125681800

Newbie

52160 Views

2 replies

4 likes

  • 52160 Views
  • 2 replies
  • 4 likes

Local Files not showing

I have downloaded Logic's mixtapes onto my computer, and I am trying to put them on my phone. When I go onto my phone, only 1 song on one of his mixtapes are showing up: I noticed that it is the only song that is greyed out on my computer. You can se...

Newbie

I have downloaded Logic's mixtapes onto my computer, and I am trying to put them on my phone. When I go onto my phone, only 1 song on one of his mixtapes are showing up: I noticed that it is the only...

534 Views

0 replies

0 likes

  • 534 Views
  • 0 replies
  • 0 likes

Payment error

Keeps saying enter expiration month on the payment screen tried all sorts of ways to enter any help?

Newbie

Keeps saying enter expiration month on the payment screen tried all sorts of ways to enter any help?

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Song order on Mobile Android App

Is there a way to edit songs in a playlist you've created (and downloaded) while on the mobile android app? I teach yoga and it would be nice to be able change things around last minute without dealing with lag in jumping playlist to playlist. Plus, ...

Newbie

Is there a way to edit songs in a playlist you've created (and downloaded) while on the mobile android app?  I teach yoga and it would be nice to be able change things around last minute witho...

Chiarocula

Regular

813 Views

2 replies

0 likes

  • 813 Views
  • 2 replies
  • 0 likes

Playbacks stop on desktop client and continues on phone

I've recently encountered a problem with what I assume is due to Spotify Connect: When I'm playing music from the Spotify Desktop Client on Windows, I'll randomly encounter, that playback (a) stops and continues on my phone or (b) continues playing b...

Casual Listener

I've recently encountered a problem with what I assume is due to Spotify Connect: When I'm playing music from the Spotify Desktop Client on Windows, I'll randomly encounter, that playback (a) stops a...

sodhi

Casual Listener

826 Views

2 replies

1 likes

  • 826 Views
  • 2 replies
  • 1 likes

Deleting downloaded songs

Hi, I have alot of songs downloaded on my premium Spotify, i want to remove the download status on some of them to make room for more. Does the clear cash option actually remove the entire song or just the download status as i still want the songs to...

Newbie

Hi,    I have alot of songs downloaded on my premium Spotify, i want to remove the download status on some of them to make room for more. Does the clear cash option actually remove the en...

ErikG

Roadie

1147 Views

1 replies

1 likes

  • 1147 Views
  • 1 replies
  • 1 likes

cheap android phone

hello there.. i was looking to avoid buying an ipod touch and was wondering if i get a cheap no contract andriod phone with 4.4 OS if I can use that to get spotify? It has built in wifi and bluetooth any help would be much appreciated.

Newbie

hello there.. i was looking to avoid buying an ipod touch and was wondering if i get a cheap no contract andriod phone with 4.4 OS if I can use that to get spotify? It has built in wifi and bluetooth...

ErikG

Roadie

1244 Views

1 replies

0 likes

  • 1244 Views
  • 1 replies
  • 0 likes

Spotify radio does not load new songs when connected to device via Spotify Connect

I own an Onkyo TX-RZ900 receiver that has integrated Spotify Connect support. This allows me to connect my Android devices(Galaxy Note Pro 12.2 tablet, Galaxy Note 5 phone, Galaxy Note 4 phone and others) via the Spotify app on these devices and cont...

Regular

I own an Onkyo TX-RZ900 receiver that has integrated Spotify Connect support. This allows me to connect my Android devices(Galaxy Note Pro 12.2 tablet, Galaxy Note 5 phone, Galaxy Note 4 phone and ot...

473 Views

0 replies

0 likes

  • 473 Views
  • 0 replies
  • 0 likes

Spotify connect stops working completely when skipping songs

I own an Onkyo TX-RZ900 receiver that has integrated Spotify Connect support. This allows me to connect my Android devices(Galaxy Note Pro 12.2 tablet, Galaxy Note 5 phone, Galaxy Note 4 phone and others) via the Spotify app on these devices and cont...

Regular

I own an Onkyo TX-RZ900 receiver that has integrated Spotify Connect support. This allows me to connect my Android devices(Galaxy Note Pro 12.2 tablet, Galaxy Note 5 phone, Galaxy Note 4 phone and ot...

362 Views

0 replies

1 likes

  • 362 Views
  • 0 replies
  • 1 likes

No Option to Log In

Hi All,I have a Spotify Premium acount that works great on my Iphone, I think I should be able to use my acount on more than 1 device. I have a Android system in my car and have downloaded the Spotify App however when i open the app i only have two o...

Casual Listener

Hi All, I have a Spotify Premium acount that works great on my Iphone, I think I should be able to use my acount on more than 1 device. I have a Android system in my car and have downloaded the Spot...

davewhitt2304

Casual Listener

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Musik Wiedergabe stoppt

Wenn ein Aux Gerät angeschlossen ist stoppt in unterschiedlichen Abständen die Wiedergabe und steht dann einfach nur auf Pause. Es ist störend! Habe Spotify FamilyOukitel K6000 ProAndroid 6.0

Newbie

Wenn ein Aux Gerät angeschlossen ist stoppt in unterschiedlichen Abständen die Wiedergabe und steht dann einfach nur auf Pause. Es ist störend! Habe Spotify Family Oukitel K6000 Pro Android 6.0

user-removed

Not applicable

2098 Views

4 replies

0 likes

  • 2098 Views
  • 4 replies
  • 0 likes

Spotify stops and closes

When I have Spotify playing and I open another app, the music stops playing. It doesn't do this for all apps, but it happens for most of them. Other times, it could be working fine while in the background then suddenly stop and close itself. I have t...

Music Fan

When I have Spotify playing and I open another app, the music stops playing. It doesn't do this for all apps, but it happens for most of them. Other times, it could be working fine while in the backg...

user-removed

Not applicable

627 Views

1 replies

1 likes

  • 627 Views
  • 1 replies
  • 1 likes

bad sound quality

Hi, after downloading files ( I have already defined high quality.) the sound is not good!The music is fine, but the voice is so low! And if i turn up the volume, the quality is really bad. Is it a Spotify problem? Thanks.

Newbie

Hi, after downloading files ( I have already defined high quality.) the sound is not good! The music is fine, but the voice is so low!   And if i turn up the volume, the quality is really bad...

465 Views

0 replies

0 likes

  • 465 Views
  • 0 replies
  • 0 likes

Explicit button

Why cant i get premium?!Spotify saus in "dutch" oh no try again later...has been doing this sinds yesterday

Newbie

Why cant i get premium?! Spotify saus in "dutch" oh no try again later...has been doing this sinds yesterday

Hubo

Community Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Spotify app shutting down

Starting yesterday, the Spotify app on my android (Blu Advanced 4) shuts down (not just pause, the whole app closes) within a minute or two when listening. Uninstalled then reinstalled. Tried suggested fixes. Nothing helped yet.

Regular

Starting yesterday, the Spotify app on my android (Blu Advanced 4) shuts down (not just pause, the whole app closes) within a minute or two when listening. Uninstalled then reinstalled. Tried suggest...

user-removed

Not applicable

2006 Views

1 replies

0 likes

  • 2006 Views
  • 1 replies
  • 0 likes