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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Problema para Baixar musicas para Cartão SD

Prezado(a),boa noite. A uns dias não consigo mais baixar minhas músicas para o cartão SD. Não consigo achar opção para que as músicas sejam baixadas no cartão SD em vez da memória interna do celular(o q acontece no momento). O passo a passo que const...

Newbie

Prezado(a),boa noite.   A uns dias não consigo mais baixar minhas músicas para o cartão SD. Não consigo achar opção para que as músicas sejam baixadas no cartão SD em vez da memória interna do...

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Donde puedo ver las canciones en la cual le puse me gusta

Quisiera saber donde se guardan las canciones de los mix que solo le pongo me gusta (el corazón de la izquierda) y no las he guardado en mi biblioteca

Casual Listener

Quisiera saber donde se guardan las canciones de los mix que solo le pongo me gusta (el corazón de la izquierda) y no las he guardado en mi biblioteca

malejaz

Newbie

33450 Views

1 replies

11 likes

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Local Files play silently after being downloaded in the app.

So I've been encountering a weird problem where when I download certain local files onto my Nexus 5 i'll be able to play them, but there will be no audio and when the track finishes it won't move onto the next song in the playlist. I've downloaded ot...

Casual Listener

So I've been encountering a weird problem where when I download certain local files onto my Nexus 5 i'll be able to play them, but there will be no audio and when the track finishes it won't move ont...

awesomesauce135

Casual Listener

720 Views

2 replies

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Solved!! Missing 'your library' on android

Hi,I'm using spotify on a Sony Xperia Z5 (as well as my iphone 6). On the Sony (Android App version 7.1.0.1025 armv7), I don't have any access to 'your library' on the android version. Instead I have an icon labelled 'Me' at the bottom right of the s...

Casual Listener

Hi, I'm using spotify on a Sony Xperia Z5 (as well as my iphone 6). On the Sony (Android App version 7.1.0.1025 armv7), I don't have any access to 'your library' on the android version. Instead I ha...

TayOfTheAygir

Music Fan

1665 Views

3 replies

0 likes

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offline playlist is not for travelers

I am currently on a flight to istanbul, and the over to south africa. I love music, thats why i have spotify.When i put my phone on flight mode, all my offline playlists was deleted for some reason. This will be the longest 24 hours in my life.I real...

Regular

I am currently on a flight to istanbul, and the over to south africa. I love music, thats why i have spotify. When i put my phone on flight mode, all my offline playlists was deleted for some reas...

memmekleske

Regular

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5 replies

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Solved!! Spotify App for Gear S3 (now released)

Now that Spotify has been released for the Gear S3, has anyone had any issues connecting to LTE and streaming from LTE? I have no issues listening to spotify while my phone is connected to the S3, but I just tried taking it on a walk without my phone...

Casual Listener

Now that Spotify has been released for the Gear S3, has anyone had any issues connecting to LTE and streaming from LTE?  I have no issues listening to spotify while my phone is connected to the ...

Factory8118

Newbie

3862 Views

6 replies

0 likes

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Problemas de busqueda

Por qué, hay canciones que en mi celular no aparecen y en otros si un ejemplo es un artista nacional llamado Caloncho su último sencillo no me sale y en otra cuenta lo busco nuevamente y si aparece

Newbie

Por qué, hay canciones que en mi celular no aparecen y en otros si un ejemplo es un artista nacional llamado Caloncho su último sencillo no me sale y en otra cuenta lo busco nuevamente y si aparece

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Spotify Galaxy S7 Edge App crashing

Hi!Since last update on my app for my S7 Edge the Spotify app is freezing, after 5 or 10 songs (changing) the app it's freeze/crashing, can't change can't close can't send any report can't do anything, i've already uninstalled and i've installed agai...

Music Fan

Hi! Since last update on my app for my S7 Edge the Spotify app is freezing, after 5 or 10 songs (changing) the app it's freeze/crashing, can't change can't close can't send any report can't do anyth...

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My Spotify is not playing offline/Meu Spotify não está tocando offline.

Hello! I am having a problem with my mobile app that I can't resolve this using the website instructions's. I have a familiar plan, but I can play my songs offline. But, my mom, iOS user, play on/off. By the way, the bank account that is registered i...

Newbie

Hello!   I am having a problem with my mobile app that I can't resolve this using the website instructions's. I have a familiar plan, but I can play my songs offline. But, my mom, iOS user, pl...

318 Views

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Cambio móvil con canciones premium

Hola, buenos días:Tenía un móvil y me descargué muchas canciones para escucharlas con premium. Ahora tengo otro móvil, las tengo que volver a descargar? Me ocupan espacio en la tarjeta sd y no las puedo escuchar, qué puedo hacer?

Newbie

Hola, buenos días: Tenía un móvil y me descargué muchas canciones para escucharlas con premium. Ahora tengo otro móvil, las tengo que volver a descargar? Me ocupan espacio en la tarjeta sd y no las ...

281 Views

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Losing all downloaded songs after external SD quick disconnect

I have a Zenfone 2 with an external SD card in it and I always save my downloaded songs there. Sometimes my SD card disconnects and reconnects (I believe it's an android issue as I tested my SD card on my laptop with no flaws). When it's connected ag...

Casual Listener

I have a Zenfone 2 with an external SD card in it and I always save my downloaded songs there. Sometimes my SD card disconnects and reconnects (I believe it's an android issue as I tested my SD card ...

sidneydemoraes

Casual Listener

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3 replies

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*Troubleshooting* Spotify doesn’t stream to receiver anymore. Out of options :(

3 devices (smartphone, tablet, PC(LAN)) play songs fine.All show my receiver (Pioneer VSX 924, Spotify certified) for playing by Spotify connectReceiver shows title song, but doesn’t play. Sometimes a few seconds, most of the time nothing.Last week e...

Casual Listener

3 devices (smartphone, tablet, PC(LAN)) play songs fine. All show my receiver (Pioneer VSX 924, Spotify certified) for playing by Spotify connect Receiver shows title song, but doesn’t play. Someti...

rdr838

Casual Listener

478 Views

2 replies

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Superuser Contribution Se cierra la aplicación

Soy usuaria premium y me parece indignante que se me cierre la aplicación al minuto de abrirla. Desde hace un mes me pasa y creí que con las últimas actualizaciones se arreglaría pero no.Spotify se cierra cuando abro otra aplicación. No queda ejecutá...

Newbie

Soy usuaria premium y me parece indignante que se me cierre la aplicación al minuto de abrirla. Desde hace un mes me pasa y creí que con las últimas actualizaciones se arreglaría pero no. Spotify ...

RodrigoPalma

Roadie

569 Views

1 replies

0 likes

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"Waiting to download." Local Files

Hello, I have a handful of music that isn't available on Spotify that I want to import into my device for listening without having to download a secondary music application. I'm using a Huawei Nexus 6P running Android 7.1.1. My PC is connected to my ...

Newbie

Hello, I have a handful of music that isn't available on Spotify that I want to import into my device for listening without having to download a secondary music application.   I'm using a Huaw...

Joe

Community Legend

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1 replies

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Can't find "My Songs" after the new update?

After this last update (updated Dec. 9 I believe?) I can't figure out how to access the list of all my downloaded songs. (I have a galaxy s7 and a premium account if that matters)

Newbie

After this last update (updated Dec. 9 I believe?) I can't figure out how to access the list of all my downloaded songs. (I have a galaxy s7 and a premium account if that matters)

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navigation issues
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Superuser Contribution Sd memory

I Dont see the sd memoria storage option for all the music i have, pass all to sd

Newbie

I Dont see the sd memoria storage option for all the music i have, pass all to sd

RodrigoPalma

Roadie

256 Views

1 replies

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Solved!! Spotify free won't play music

Since switching back to the free version songs will play on desktop but not on my phone (android 6.0) I connect to wifi, hit shuffle, and a message pops up saying "Get premium to listen to ad free music everywhere" but there are no ads playing. It wa...

Casual Listener

Since switching back to the free version songs will play on desktop but not on my phone (android 6.0) I connect to wifi, hit shuffle, and a message pops up saying "Get premium to listen to ad free mu...

Joe

Community Legend

4170 Views

4 replies

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Premium app?

We switched my husbands premium acct to family tonight. He invited myself and our daughter. I set up my daughters account and Android app no problem. I set up my spotify acct and redeemed the family invite and my acct shows I'm part of a premium fami...

Casual Listener

We switched my husbands premium acct to family tonight. He invited myself and our daughter. I set up my daughters account and Android app no problem. I set up my spotify acct and redeemed the family ...

Joe

Community Legend

525 Views

1 replies

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[Android][Your Music] Recent change is awful

Can I no longer download individual songs? Only albums?I should be able to get to my artists in no more than two clicks.One of the reasons I stick with Spotify over Google music is the ease of use of the app. It has now been made equally obscure. I w...

Regular

Can I no longer download individual songs? Only albums? I should be able to get to my artists in no more than two clicks. One of the reasons I stick with Spotify over Google music is the ease o...

Skinhinge

Regular

446 Views

1 replies

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Lost an ability

I lost my ability to exit the app and still listen to music after I got premium. Please help me with this issue.

Casual Listener

I lost my ability to exit the app and still listen to music after I got premium. Please help me with this issue.

Hubo

Community Legend

260 Views

1 replies

0 likes

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