Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196294 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196294 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

538118 Views

78 replies

3 likes

  • 538118 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

444352 Views

565 replies

37 likes

Account
Free
  • 444352 Views
  • 565 replies
  • 37 likes

New Spotify Update and what is wrong with "ME"

Hey Peeps,just wanted to ask what in the world is going on with the new spotify update. First of all, i cant go to artists and select show downloaded only, it shows me none, but then i remove the filters and suddenly there are some donwloaded albums....

Newbie

Hey Peeps, just wanted to ask what in the world is going on with the new spotify update.   First of all, i cant go to artists and select show downloaded only, it shows me none, but then i rem...

mackrider21

Newbie

1684 Views

3 replies

2 likes

  • 1684 Views
  • 3 replies
  • 2 likes

changing payment information

I need to change my payment information to my new debit card but every time I try to update it I get a red error message telling me to enter my expiry month. Clearly, I've already entered the expiration of my card into the appropriate box. I've tried...

Newbie

I need to change my payment information to my new debit card but every time I try to update it I get a red error message telling me to enter my expiry month. Clearly, I've already entered the expirat...

286 Views

0 replies

0 likes

  • 286 Views
  • 0 replies
  • 0 likes

Failed connect with facebook

Okay, I'm having a little problemYear ago I started my adventure with Spotify, I have account and it is or was connected with Facebook. When I'm trying to log with normal email address, today, Spotify automatically try to log me with using Facebook b...

Visitor

Okay, I'm having a little problem Year ago I started my adventure with Spotify, I have account and it is or was connected with Facebook. When I'm trying to log with normal email address, today, Spot...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

Local data files won't sync

Hi, I've used local music files on Spotify before and it worked. Now when I'm tyring to add local music files on my stationed computer, the files won't download on my phone. I've tried uninstall and install on both of them, but no luck... It is just ...

Newbie

Hi, I've used local music files on Spotify before and it worked. Now when I'm tyring to add local music files on my stationed computer, the files won't download on my phone. I've tried uninstall and ...

284 Views

0 replies

0 likes

  • 284 Views
  • 0 replies
  • 0 likes

All offline playlists deleted. AGAIN!!!!!!

So once again, all my downloaded for offline listening playlists have been deleted from my phone.And yet again I have to redownload them. My expense, my time. Garbage app, garbage service and support, same garbage bugs repeating and reappearing over ...

Roadie

So once again, all my downloaded for offline listening playlists have been deleted from my phone. And yet again I have to redownload them. My expense, my time.   Garbage app, garbage service ...

user-removed

Not applicable

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Unable to rearrange songs in a playlist:(

I cannot for the life of me figure out how to drag and rearrange songs in my playlists, and it is driving me crazy! When I try to drag and drop on my desktop I get the circle with a line through it icon meaning "no", and on my phone I don't even get ...

Newbie

I cannot for the life of me figure out how to drag and rearrange songs in my playlists, and it is driving me crazy! When I try to drag and drop on my desktop I get the circle with a line through it i...

305 Views

0 replies

1 likes

  • 305 Views
  • 0 replies
  • 1 likes

No Inbox

A friend has sent me some music but I cannot find my inbox. Where there should be a bell icon I only have the find friends icon. Where can I find my inbox and the music shared with me?

Newbie

A friend has sent me some music but I cannot find my inbox. Where there should be a bell icon I only have the find friends icon. Where can I find my inbox and the music shared with me?

Maxim

Spotify Star

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

I wonna unistall my spotify but cant

i bough my sone xperia xa yersterday nad spotify was install already, so i wonna uninstall it but cant, can only disable it. i have contact sony support and they says to me 'it may was a probleme with spotify, go to spotify support' PLS HELP

Newbie

i bough my sone xperia xa yersterday nad spotify was install already, so i wonna uninstall it but cant, can only disable it. i have contact sony support and they says to me 'it may was a probleme wit...

fede_ash

Newbie

666 Views

2 replies

0 likes

  • 666 Views
  • 2 replies
  • 0 likes

Algunas canciones no se reproducen

Estaba escuchando mi playlist de siempre y de pronto se dejó de escuchar y al ver el celular se estaba reproduciendo la canción sin embargo no se escuchaba, intente en modo online y offline y no logré solucionar nada y solo pasa con algunas canciones...

Newbie

Estaba escuchando mi playlist de siempre y de pronto se dejó de escuchar y al ver el celular se estaba reproduciendo la canción sin embargo no se escuchaba, intente en modo online y offline y no logr...

Untalchavo

Newbie

8499 Views

3 replies

4 likes

  • 8499 Views
  • 3 replies
  • 4 likes

Modo offline

Hola espero me respondan mi pregunta chicos.¿Si cambio de dispositivo tengo que descargar mi musica offline otra vez?

Casual Listener

Hola espero me respondan mi pregunta chicos. ¿Si cambio de dispositivo tengo que descargar mi musica offline otra vez?

itu_

Community Legend

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Android volume spikes

Hi, I love Spotify and I listen to it on my PC and my Android Oneplus 3 phone. However over only my phone, there are random volume spikes with and without earphones. It's really ruining my experience and I'm extremely unhappy with this, anyone have t...

Casual Listener

Hi, I love Spotify and I listen to it on my PC and my Android Oneplus 3 phone. However over only my phone, there are random volume spikes with and without earphones. It's really ruining my experience...

yosempai

Newbie

1767 Views

4 replies

0 likes

  • 1767 Views
  • 4 replies
  • 0 likes

Songs Not Playing

Recently on spotify, my songs won't have sound when they play. Then, when I hit pause, the seeker restarts from the beginning. Still no sounds comes out, and if I hit pause again, it will restart again. I cleared cache and data, uninstalled and reins...

Newbie

Recently on spotify, my songs won't have sound when they play. Then, when I hit pause, the seeker restarts from the beginning. Still no sounds comes out, and if I hit pause again, it will restart aga...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Smartphones TP-LINK NEFFOS C5

Hola, tengo un celular TP-LINK NEFFOS C5 y no puedo seleccionar la memoria SD para guardar la música. Alguien sabe por qué pasa esto?Gracias.

Visitor

Hola, tengo un celular TP-LINK NEFFOS C5 y no puedo seleccionar la memoria SD para guardar la música. Alguien sabe por qué pasa esto? Gracias.

369 Views

0 replies

1 likes

  • 369 Views
  • 0 replies
  • 1 likes

Music deleted

While traveling abroad all my saved music deleted itself leaving me without music for several days, anything I can do?

Newbie

While traveling abroad all my saved music deleted itself leaving me without music for several days, anything I can do?

woodandrew90

Roadie

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

Equalizer get deactivated automatically

When playing on my mobile, the equalizer automatically get deactivated and I have to activate it manually, then it's on for a while and then it gets deactivated again...anyone?

Casual Listener

When playing on my mobile, the equalizer automatically get deactivated and I have to activate it manually, then it's on for a while and then it gets deactivated again...anyone?

BiggusDickus

Casual Listener

12706 Views

21 replies

0 likes

  • 12706 Views
  • 21 replies
  • 0 likes

Songs and playlists won't play

When I select a song, it turns green like it wants to play but nothing happens and when I try to select it again, it won't open or play. This is really frustrating because I'm paying for it and it isn't working. It's doing this on random playlists an...

Newbie

When I select a song, it turns green like it wants to play but nothing happens and when I try to select it again, it won't open or play. This is really frustrating because I'm paying for it and it is...

user-removed

Not applicable

631 Views

1 replies

0 likes

  • 631 Views
  • 1 replies
  • 0 likes

Reload library previously downloaded after a HW reset on Android device

After perform a HW Reset, how can I listen previously library downloaded locally on a SD card?

Casual Listener

After perform a HW Reset, how can I listen previously library downloaded locally on a SD card?

user-removed

Not applicable

780 Views

5 replies

0 likes

  • 780 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution When I save a song on my desktop, android app starts to play

Hello everyone, When I listen a song on Windows desktop app, and click + to save the song to my music, desktop app pauses and mobile (android) app starts playing the currently playing track. This is annoying in the office Desktop version: 1.0.49.125....

Casual Listener

Hello everyone,    When I listen a song on Windows desktop app, and click + to save the song to my music, desktop app pauses and mobile (android) app starts playing the currently pla...

metalyric

Casual Listener

639 Views

2 replies

0 likes

  • 639 Views
  • 2 replies
  • 0 likes

Download Micro sd

I don't see the option for download music in Micro sd. Help please. Account premium, Huawei p9 lite

Casual Listener

I don't see the option for download music in Micro sd. Help please. Account premium, Huawei p9 lite

Domy_ct46

Casual Listener

872 Views

3 replies

1 likes

  • 872 Views
  • 3 replies
  • 1 likes