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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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"Waiting to download." Local Files

Hello, I have a handful of music that isn't available on Spotify that I want to import into my device for listening without having to download a secondary music application. I'm using a Huawei Nexus 6P running Android 7.1.1. My PC is connected to my ...

Newbie

Hello, I have a handful of music that isn't available on Spotify that I want to import into my device for listening without having to download a secondary music application.   I'm using a Huaw...

Joe

Community Legend

1405 Views

1 replies

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Can't find "My Songs" after the new update?

After this last update (updated Dec. 9 I believe?) I can't figure out how to access the list of all my downloaded songs. (I have a galaxy s7 and a premium account if that matters)

Newbie

After this last update (updated Dec. 9 I believe?) I can't figure out how to access the list of all my downloaded songs. (I have a galaxy s7 and a premium account if that matters)

403 Views

0 replies

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navigation issues
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Superuser Contribution Sd memory

I Dont see the sd memoria storage option for all the music i have, pass all to sd

Newbie

I Dont see the sd memoria storage option for all the music i have, pass all to sd

RodrigoPalma

Roadie

263 Views

1 replies

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Solved!! Spotify free won't play music

Since switching back to the free version songs will play on desktop but not on my phone (android 6.0) I connect to wifi, hit shuffle, and a message pops up saying "Get premium to listen to ad free music everywhere" but there are no ads playing. It wa...

Casual Listener

Since switching back to the free version songs will play on desktop but not on my phone (android 6.0) I connect to wifi, hit shuffle, and a message pops up saying "Get premium to listen to ad free mu...

Joe

Community Legend

4203 Views

4 replies

0 likes

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Premium app?

We switched my husbands premium acct to family tonight. He invited myself and our daughter. I set up my daughters account and Android app no problem. I set up my spotify acct and redeemed the family invite and my acct shows I'm part of a premium fami...

Casual Listener

We switched my husbands premium acct to family tonight. He invited myself and our daughter. I set up my daughters account and Android app no problem. I set up my spotify acct and redeemed the family ...

Joe

Community Legend

553 Views

1 replies

0 likes

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[Android][Your Music] Recent change is awful

Can I no longer download individual songs? Only albums?I should be able to get to my artists in no more than two clicks.One of the reasons I stick with Spotify over Google music is the ease of use of the app. It has now been made equally obscure. I w...

Regular

Can I no longer download individual songs? Only albums? I should be able to get to my artists in no more than two clicks. One of the reasons I stick with Spotify over Google music is the ease o...

Skinhinge

Regular

455 Views

1 replies

0 likes

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Lost an ability

I lost my ability to exit the app and still listen to music after I got premium. Please help me with this issue.

Casual Listener

I lost my ability to exit the app and still listen to music after I got premium. Please help me with this issue.

Hubo

Community Legend

276 Views

1 replies

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*Troubleshooting* Spotify doesn’t stream to receiver anymore. Out of options :(

3 devices (smartphone, tablet, PC(LAN)) plays songs fine.All show my receiver (Pioneer VSX 924, Spotify certified) for playing by Spotify connectReceiver shows title song, but doesn’t play. Sometimes a few seconds, most of the time nothing.Last week ...

Casual Listener

3 devices (smartphone, tablet, PC(LAN)) plays songs fine. All show my receiver (Pioneer VSX 924, Spotify certified) for playing by Spotify connect Receiver shows title song, but doesn’t play. Somet...

268 Views

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Solved!! Difference between "favorite" and "download"

After deciding to abandon my entire 30,000 song library and my personal downloading tactics/system via torrents, then start from scratch with Spotify, I'm having trouble figuring out what the difference between "Favorite" and "Download" is. If I favo...

Casual Listener

After deciding to abandon my entire 30,000 song library and my personal downloading tactics/system via torrents, then start from scratch with Spotify, I'm having trouble figuring out what the differe...

Rspcry

Casual Listener

3819 Views

2 replies

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Solved!! Pop & Crackle on Pixel LS 2105 using Android App

Reporting Android app issus on Pixel LS 2015 Brief description of the issue:2015 Google Pixel LS, Spotify Android app has continuous pop and crackle (about once a second) out of the Pixel's headphone jack. No pop/crackle when using the Spotify web ap...

Casual Listener

Reporting Android app issus on Pixel LS 2015   Brief description of the issue: 2015 Google Pixel LS, Spotify Android app has continuous pop and crackle (about once a second) out of the Pixel'...

Jmurrayil

Casual Listener

886 Views

3 replies

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Superuser Contribution Se me borran canciones

Ya es la segunda vez que me pasa y estoy muy decepcionado. Se me pasa automaticamente como lugar de almacenamiento de la memoria SD a la memoria interna, quedando los datos de canciones en la tarjeta externa, pero sin poder utilizarlos en modo offlin...

Casual Listener

Ya es la segunda vez que me pasa y estoy muy decepcionado. Se me pasa automaticamente como lugar de almacenamiento de la memoria SD a la memoria interna, quedando los datos de canciones en la tarjeta...

RodrigoPalma

Roadie

325 Views

1 replies

0 likes

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Spotify is running so slow

Hi all,I have tried to search for possible solutions but getting nowhere so I'm hoping someone somewhere can help me.I have a Samsung Galaxy A3 and have had spotify on this device for 13 months now.I upgraded last month to premium and all has been fi...

Newbie

Hi all, I have tried to search for possible solutions but getting nowhere so I'm hoping someone somewhere can help me. I have a Samsung Galaxy A3 and have had spotify on this device for 13 mont...

Joe

Community Legend

452 Views

1 replies

1 likes

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Solved!! Application Slow response, twitchy stutter playback

Hello, I'm having troubles with the app installed on my tablet since the beginning of the week : - Actions like next/previous or setting the volume are very slow to be performed. - When I try to navigate into current track, the sound quickly become t...

Casual Listener

Hello,   I'm having troubles with the app installed on my tablet since the beginning of the week :   - Actions like next/previous or setting the volume are very slow to be performed. &n...

patatajj

Casual Listener

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6 replies

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Superuser Contribution One Local File Will Not Download

Hi, I have been able to sucessfully download and sync two local albums from my laptop to my android device. I am now trying to sync a song I downloaded from the web (Ain't Nobody Got Time for That by Sweet Brown). It's showing up on both devices. It ...

Visitor

Hi, I have been able to sucessfully download and sync two local albums from my laptop to my android device. I am now trying to sync a song I downloaded from the web (Ain't Nobody Got Time for That by...

RodrigoPalma

Roadie

271 Views

1 replies

0 likes

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does family premium allow fast forward, rewind, tap?

Hi,I plan to use spotify family premium. So registered today and checked out free spotify on android 1st. Here I cannot fast-forward or rewind a song. Also I cannot tap on (to jump directly e.g. into the middle of the song).If this is also valid for ...

Regular

Hi, I plan to use spotify family premium. So registered today and checked out free spotify on android 1st. Here I cannot fast-forward or rewind a song. Also I cannot tap on (to jump directly e.g. in...

guest7777

Regular

549 Views

1 replies

0 likes

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Solved!! CAN'T FAST FORWARD!!!

I can't fast forward or backward in the track!!! What the **bleep**?!?!?! WHAT THE FUUUUCK?!?!? HALP!!! PLEASE HEEEELP!!!

Casual Listener

I can't fast forward or backward in the track!!! What the **bleep**?!?!?! WHAT THE FUUUUCK?!?!? HALP!!! PLEASE HEEEELP!!! 😭

MartinStoichkov

Community Legend

13280 Views

1 replies

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[Android][Other] I CAN'T FAST FORWARD!!! HELP!!

I can't fast forward or backward in the track!! What the **bleep**?!?! WHAT THE FUUUCK?!?! HALP HEEELP!!! This is in the latest update for android. PLEASE FIX THIS!!!

Casual Listener

I can't fast forward or backward in the track!! What the **bleep**?!?! WHAT THE FUUUCK?!?! HALP HEEELP!!! 😭 This is in the latest update for android. PLEASE FIX THIS!!!

368 Views

0 replies

0 likes

Android
Other
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O Spotify deliga

Quando estou escutando minas playlists e alguém liga para o meu celular, o Spotify desliga. Isso não acontecia. Mas agora sim, inclusive quando vou escutar um áudio do whatsapp.

Visitor

Quando estou escutando minas playlists e alguém liga para o meu celular, o Spotify desliga. Isso não acontecia. Mas agora sim, inclusive quando vou escutar um áudio do whatsapp.

itu_

Community Legend

316 Views

1 replies

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Sd Karte entnehmen

Hallo liebe Spotify-Community,Und zwar hab ich folgendes Problem. Den Speicherort hab ich auf die SD-karte eingestellt, wo ich auch playlisten heruntergeladen habe. Aber sobald ich die Sd Karte aus meinem Handy rausschmeiße und später wieder einlege ...

Newbie

Hallo liebe Spotify-Community, Und zwar hab ich folgendes Problem. Den Speicherort hab ich auf die SD-karte eingestellt, wo ich auch playlisten heruntergeladen habe. Aber sobald ich die Sd Karte a...

348 Views

0 replies

0 likes

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Music stops when i put the screen out

Hello, I've discovered an issue for 1 week. I listen my music on my mobile cell phone and when I put the screen out, it stops. I tried to log out then log in but it didn't work. I removed and re-installed spotify but it didn't work too. I paid each m...

Casual Listener

Hello,   I've discovered an issue for 1 week. I listen my music on my mobile cell phone and when I put the screen out, it stops. I tried to log out then log in but it didn't work. I removed an...

skrooa

Casual Listener

313 Views

2 replies

0 likes

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