Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 55335 Views
  • 68 replies
  • 25 likes
  • 55335 Views
  • 68 replies
  • 25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Casual Listener
  • 27790 Views
  • 5 replies
  • 0 likes
  • 27790 Views
  • 5 replies
  • 0 likes

Hello

Hello ik have Pay for premium and Its not good case you help my

  • Casual Listener
  • Hello ik have Pay for premium and Its not good case you help my
  • Hubo
  • Community Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se bloquea

Hola. Mi problema es que reproduciendo se detiene sin previo aviso y queda bloqueada la aplicación, con wifi, 4G o descargada, el teléfono sigue funcionando bien, pero spotify noo. El teléfono es un samsung J5 prime 2016, tine unos meses de uso solam...

  • Casual Listener
  • Hola. Mi problema es que reproduciendo se detiene sin previo aviso y queda bloqueada la aplicación, con wifi, 4G o descargada, el teléfono sigue funcionando bien, pero spotify noo. El teléfono es un ...
  • Sadomaniac
  • Casual Listener
  • 3118 Views
  • 7 replies
  • 1 likes
  • 3118 Views
  • 7 replies
  • 1 likes

Solved!! Playlist Radio

I love Spotify a lot, but I keep getting random playlists being made that I can't delete and they're just plan annoying. How could I get rid of them?

  • Visitor
  • I love Spotify a lot, but I keep getting random playlists being made that I can't delete and they're just plan annoying. How could I get rid of them?
  • Hubo
  • Community Legend
  • 439 Views
  • 1 replies
  • 1 likes
  • 439 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't switch to SD card

Recently just delete over 1000 songs off my phone and now I can't download them back onto my SD card only internal storage already followed steps for a clean reinstall and I'm on the lastest version of Spotify and Android 6.0.1

  • Casual Listener
  • Recently just delete over 1000 songs off my phone and now I can't download them back onto my SD card only internal storage already followed steps for a clean reinstall and I'm on the lastest version ...
  • Erika
  • Roadie
  • 313 Views
  • 3 replies
  • 0 likes
  • 313 Views
  • 3 replies
  • 0 likes

Spotify pausing after a random interval

I'm using 3 devices for my spotify, a computer, an ipod(for gym) and my phone (One Plus One). Whenever i play music on my phone it pauses the music after an x amount of listening (normally 10 to 40 seconds). I downloaded the playlist offline, disable...

  • Casual Listener
  • I'm using 3 devices for my spotify, a computer, an ipod(for gym) and my phone (One Plus One). Whenever i play music on my phone it pauses the music after an x amount of listening (normally 10 to 40 s...
  • Joe
  • Community Legend
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Spotify stops playing after a few songs

Hi. I just changed phone from iphone to Samsung galaxy 6 edge. After downloading spotify it stops playing after a few songs and then i have to enter the app again for the music to continue. I googled it, and it seems to be at solution to download an ...

  • Newbie
  • Hi. I just changed phone from iphone to Samsung galaxy 6 edge. After downloading spotify it stops playing after a few songs and then i have to enter the app again for the music to continue. I googled...
  • Joe
  • Community Legend
  • 626 Views
  • 2 replies
  • 1 likes
  • 626 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Spotify on Tablet

It's now 2017, I was curious if the on demand privilege was still available for tablets. I'm afraid to update my Spotify on my tablet because I do not want the "shuffle play" as my only option. I want to be able to play a specific song at any given t...

  • Casual Listener
  • It's now 2017, I was curious if the on demand privilege was still available for tablets. I'm afraid to update my Spotify on my tablet because I do not want the "shuffle play" as my only option. I wan...
  • Erika
  • Roadie
  • 385 Views
  • 3 replies
  • 0 likes
  • 385 Views
  • 3 replies
  • 0 likes

Superuser Contribution ¿por que se cierra spotify?

Llevo varios años con esta aplicación en mi moto pero últimamente se cierra de forma inesperada, cuando abro otra aplicación o cuando no estoy ocupando el celular y solo esta spotify funcionando, se cierra. ¿Porque se cierra?

  • Newbie
  • Llevo varios años con esta aplicación en mi moto pero últimamente se cierra de forma inesperada, cuando abro otra aplicación o cuando no estoy ocupando el celular y solo esta spotify funcionando, se ...
  • Erika
  • Roadie
  • 6513 Views
  • 1 replies
  • 0 likes
  • 6513 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't download any music

Hey ! 5 days ago I could download and play offline any playlists. But now I can't download any music. By the way in options , dont have storage space option. Help me !

  • Newbie
  • Hey ! 5 days ago I could download and play offline any playlists. But now I can't download any music. By the way in options , dont have storage space option. Help me !
  • Jerzz
  • Casual Listener
  • 494 Views
  • 4 replies
  • 0 likes
  • 494 Views
  • 4 replies
  • 0 likes

Music keeps on stuttering when connected to a bluetooth speaker

I've been using spotify for years now without any problems but recently when i connect my device (Note 2) on my car bluetooth speaker it stutters and jumps songs completely, i've tried reinstalling spotify 2 times both failed, tried to make a new con...

  • Newbie
  • I've been using spotify for years now without any problems but recently when i connect my device (Note 2) on my car bluetooth speaker it stutters and jumps songs completely, i've tried reinstalling s...
  • stupidunik
  • Newbie
  • 541 Views
  • 1 replies
  • 1 likes
  • 541 Views
  • 1 replies
  • 1 likes

Can only access Playlists, not Songs

Hey guys!On my Android device I can only access "Playlists", the "Songs" option dissapeared after one of the updates and I can only access the full list of songs thru my laptop but not thru my phone (I do have premium account in case it makes any dif...

  • Newbie
  • Hey guys! On my Android device I can only access "Playlists", the "Songs" option dissapeared after one of the updates and I can only access the full list of songs thru my laptop but not thru my phon...
  • Joe
  • Community Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Solved!! Spotify plays all night...

I love to hear radio dramas when I go to bed. In the past Spotify played the album I choosed and then stopped. Since a few weeks it switches to album-radio instead of stopping to play music and that really gets on my nerves, cause I wake up in the ni...

  • Newbie
  • I love to hear radio dramas when I go to bed. In the past Spotify played the album I choosed and then stopped. Since a few weeks it switches to album-radio instead of stopping to play music and that ...
  • MartinStoichkov
  • Community Legend
  • 809 Views
  • 1 replies
  • 0 likes
  • 809 Views
  • 1 replies
  • 0 likes

Playing offline songs

Hi everyone! I subcribed to Spotify Premium to enable offline song playing. But everytime I got no internet, no songs can be played! But I am sure I already downloaded it while I still have connection. Why is that so?

  • Newbie
  • Hi everyone! I subcribed to Spotify Premium to enable offline song playing. But everytime I got no internet, no songs can be played! But I am sure I already downloaded it while I still have connectio...
  • osornios
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

playlist help

I apologize inadvanmce if this is the wrong place to post thisI started using spotify on my phone about a year ago. Over that time, I made a playlist of about 35 songs. Later, I installed spotify on my computer. I noticed that my original playlist wa...

  • Casual Listener
  • I apologize inadvanmce if this is the wrong place to post this I started using spotify on my phone about a year ago.  Over that time, I made a playlist of about 35 songs.  Later, I install...
  • 257 Views
  • 0 replies
  • 0 likes
  • samsung galaxy
  • 257 Views
  • 0 replies
  • 0 likes

Spotify on a car android player (very low end device)

Hi ppl,I need to use spotify on my car android player which has the below limited resources:-Android version: 4.1.1-CPU: Cortex A9 Dual Core-RAM: DDR3 1GB-Screen Size: 6.75"-Display resolution: 800x480I have tried the latest version, however it seems...

  • Newbie
  • Hi ppl, I need to use spotify on my car android player which has the below limited resources: -Android version: 4.1.1 -CPU: Cortex A9 Dual Core -RAM: DDR3 1GB -Screen Size: 6.75" -Display res...
  • 374 Views
  • 0 replies
  • 0 likes
  • 374 Views
  • 0 replies
  • 0 likes

Podcast not showing all content

Hi, is anyone else having a problem on Android with not all of a podcast's episodes show up? It happens to me sometimes, only on the podcast Thrilling Adventure Hour though, it only shows the first 40 or so

  • Newbie
  • Hi, is anyone else having a problem on Android with not all of a podcast's episodes show up? It happens to me sometimes, only on the podcast Thrilling Adventure Hour though, it only shows the first 4...
  • 11136886297
  • Newbie
  • 863 Views
  • 1 replies
  • 1 likes
  • 863 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't remove downloads

I want do change offline-playlists to online-playlists but when I turn the download button on off or try to click 'remove download' it is still there as a offline playlist..So I waste much of my memory for unwanted playlists..

  • Newbie
  • I want do change offline-playlists to online-playlists but when I turn the download button on off or try to click 'remove download' it is still there as a offline playlist.. So I waste much of my me...
  • MonicaM_Bogota
  • Roadie
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops when listening via internet wifi or data

When listening to music ()that is not downloaded yet. Spotify quits on me. The app shuts down without warning. When listening offline I have no problem. I have a personal login via a family subscribtion and use it on my mobile only. I have a samsung ...

  • Newbie
  • When listening to music ()that is not downloaded yet. Spotify quits on me. The app shuts down without warning. When listening offline I have no problem. I have a personal login via a family subscribt...
  • MonicaM_Bogota
  • Roadie
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes