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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

385078 Views

544 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7946 Views

0 replies

7 likes

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Lock screen on note 4

Spotify wont appear on my lock screen. I already turned on notifs in settings still nothing.send help

Newbie

Spotify wont appear on my lock screen. I already turned on notifs in settings still nothing. send help

David_Smith

Casual Listener

502 Views

2 replies

0 likes

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What?! Halp!

I used to have an old account and i used the free trial without entering a credit card(I don't have one) but now I have to enter one before the trial! I just want to listen to soundtracks IN ORDER!! (UnderTale)

Casual Listener

I used to have an old account and i used the free trial without entering a credit card (I don't have one) but now I have to enter one before the trial! I just want to listen to soundtracks IN ORDER!...

user-removed

Not applicable

2296 Views

18 replies

0 likes

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No reproduce las canciones descargadas

Hola, tengo un Xperia z2 y cuenta Spotify premium, desde hace un mes no reproduce las canciones que he descargado, he borrado los datos y reinstalado la aplicación, pero continúa sin funcionar; incluso teniendo Internet full.Que puedo hacer?

Visitor

Hola, tengo un Xperia z2 y cuenta Spotify premium, desde hace un mes no reproduce las canciones que he descargado, he borrado los datos y reinstalado la aplicación, pero continúa sin funcionar; inclu...

532 Views

0 replies

0 likes

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Messages Not Working Right

Hello,My girlfriend and I use Spotify's messaging system in order to communicate. I woke up this morning to see my 'messages' button gone, and I was unabled to send any message to a recipient. I am very frustrated by this, and I'd appreciate any help...

Visitor

Hello, My girlfriend and I use Spotify's messaging system in order to communicate. I woke up this morning to see my 'messages' button gone, and I was unabled to send any message to a recipient. I am...

Hubo

Community Legend

997 Views

1 replies

0 likes

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Censored songs

2017 and still having trouble with censored songsrecently I've been listening to Calle 13 (a latinamerican group) and most of the song are censored with that terrible backward effect!how can I solve that?

Casual Listener

2017 and still having trouble with censored songs recently I've been listening to Calle 13 (a latinamerican group) and most of the song are censored with that terrible backward effect! how can I so...

ConAudifonos

Music Fan

941 Views

3 replies

0 likes

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Some open.spotify.com links not working

My friend and I are both Premium members. She's on an iPhone. I'm on an Android. We send song links (open.spotify.com/track/...) to one another via SMS using the mechanisms in our respective apps. Things have generally been working pretty well. In th...

Newbie

My friend and I are both Premium members. She's on an iPhone. I'm on an Android. We send song links (open.spotify.com/track/...) to one another via SMS using the mechanisms in our respective apps. Th...

1255 Views

0 replies

0 likes

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Offline/Online Premium Issue

Okay so I have got Spotify on an Android (Samsung Galaxy 5) and I am connected to internet (I use the free Spotify version) except it's saying that I need to get premium to listen to music now everytime I press the shuffle play button. I don't unders...

Casual Listener

Okay so I have got Spotify on an Android (Samsung Galaxy 5) and I am connected to internet (I use the free Spotify version) except it's saying that I need to get premium to listen to music now everyt...

Joe

Community Legend

567 Views

1 replies

1 likes

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Chromecast audio not in normalize volume mode

Hi guysI have some trouble when I conect chromecast audio to avr to playing musicI found Spotify not in normalize volume mode ,and I can't change this setting on my phone,is somebody has the same trouble?English is not my mother language,hope you can...

Casual Listener

Hi guys I have some trouble when I conect chromecast audio to avr to playing music I found Spotify not in normalize volume mode ,and I can't change this setting on my phone,is somebody has the same...

Kenkaikk

Casual Listener

1334 Views

2 replies

0 likes

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Superuser Contribution Artists and Playlists not functioning normally on my Samsung

Hi friends! So I'll start by saying I have a Samsung Galaxy S4 mini.. ancient but still working great aside from Spotify. A few issues: I pay for premium and have access to my songs when I am offline. When I am offline, I only have acess to songs thr...

Casual Listener

Hi friends!   So I'll start by saying I have a Samsung Galaxy S4 mini.. ancient but still working great aside from Spotify.    A few issues:   I pay for premium and have acc...

lioralon21

Casual Listener

707 Views

2 replies

0 likes

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Spotify becoming more strict?

So usually what I do when it comes to streaming spotify for free is that I will put a song in a play list by itself so when I click shuffle on that play list it usually plays that song straight away but now for some reason when I do that now it will ...

Casual Listener

So usually what I do when it comes to streaming spotify for free is that I will put a song in a play list by itself so when I click shuffle on that play list it usually plays that song straight away ...

Coreycdc

Casual Listener

1131 Views

4 replies

0 likes

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Volume Issue with Shared Playlist

In the Android latest Android version and latest Spotify version, I noticed a bug today. When playing my friend's shared playlist, the volume was lower than when I was playing my own playlist. My friend had the free version, whereas I have the paid v...

Casual Listener

In the Android latest Android version and latest Spotify version, I noticed a bug today. When playing my friend's shared playlist, the volume was lower than when I was playing my own playlist. My fri...

feelikeastrangr

Community Legend

434 Views

1 replies

0 likes

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downloaded music deleted

My Spotify app suddenly informed me that I had saved music offline on more than 3 devices and all my offline music had been deleted. I have only used Spotify on my PC and phone, and have only had a premium account for about one month. What's up with ...

Newbie

My Spotify app suddenly informed me that I had saved music offline on more than 3 devices and all my offline music had been deleted. I have only used Spotify on my PC and phone, and have only had a p...

Joe

Community Legend

978 Views

1 replies

0 likes

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My premium account become slow

So first i clear data my spotify premium because i want to redownload all my song,and then i log in,and then the problem started,When i'm log in my home and browse section won't load,at all,sometime its load when i log in log out for more than once,i...

Visitor

So first i clear data my spotify premium because i want to redownload all my song,and then i log in,and then the problem started, When i'm log in my home and browse section won't load,at all,sometim...

user-removed

Not applicable

641 Views

4 replies

0 likes

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ARMv8 and ARMv7 Spotfy App

Why is the Spotfy App only available in ARMv7, while many devices have ARMv8 SoCs and OS's? It seems the the App could be lighter/faster/more efficient if it used the ISA in the supported devices...

Newbie

Why is the Spotfy App only available in ARMv7, while many devices have ARMv8 SoCs and OS's? It seems the the App could be lighter/faster/more efficient if it used the ISA in the supported devices...

4202 Views

0 replies

2 likes

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Playlist songs not showing on songs list in general

I downloaded a playlist of 50 songs by a band - and they play if I the playlist but don't show up on my songs list in general.

Regular

I downloaded a playlist of 50 songs by a band - and they play if I the playlist but don't show up on my songs list in general.

nelavasakova

Newbie

1229 Views

2 replies

0 likes

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Superuser Contribution Playing stops in the middle of downloaded song

I have had issues of random playback interruptions. This occurs on and off line when playing songs on playlist on my Huawei Y6. I have uninstalled and reinstalled spotify but the problem persists. Your instructions mentioned a file com.spotify.music ...

Newbie

I have had issues of random playback interruptions. This occurs on and off line when playing songs on playlist on my Huawei Y6. I have uninstalled and reinstalled spotify but the problem persists. Yo...

user-removed

Not applicable

299 Views

1 replies

0 likes

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Superuser Contribution Spotify not connecting wifi

Guys, good afternoon. I would like help. I have an android and it does not work. Spotify on the Wifi network of my house does not connect. I have tested on other Wifi and connect normally. Is not a problem a router?

Casual Listener

Guys, good afternoon.   I would like help. I have an android and it does not work. Spotify on the Wifi network of my house does not connect. I have tested on other Wifi and connect normally. I...

diogosouzajf

Casual Listener

387 Views

2 replies

0 likes

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Solved!! Samsung s7

My spotify stop playing a song after 20 sec.on my samsung S7. It happens online and offline.On my laptop it works just fine.What is going on?

Casual Listener

My spotify stop playing a song after 20 sec.on my samsung S7. It happens online and offline.On my laptop it works just fine. What is going on?

steinen76

Casual Listener

556 Views

2 replies

1 likes

  • 556 Views
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  • 1 likes