Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118677 Views

27 replies

4 likes

  • 118677 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239304 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239304 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600162 Views

79 replies

3 likes

  • 600162 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492716 Views

581 replies

42 likes

Account
Free
  • 492716 Views
  • 581 replies
  • 42 likes

Superuser Contribution Can't download songs

Hey there, i'm a premium user and why i cannot download songs? I already press the toggle for "download using cellular" on and it still doesn't work?

Casual Listener

Hey there, i'm a premium user and why i cannot download songs? I already press the toggle for "download using cellular" on and it still doesn't work?

alifshafix

Casual Listener

640 Views

2 replies

0 likes

  • 640 Views
  • 2 replies
  • 0 likes

The new autoplay feature should have been off by default

As from version 7.2.0 something, spotify on android suddenly started to play random songs when reaching the end of a playlist. After looking around I found a new setting named "autoplay" which was On by default. Even though I respect that some people...

Roadie

As from version 7.2.0 something, spotify on android suddenly started to play random songs when reaching the end of a playlist. After looking around I found a new setting named "autoplay" which was On...

DannyKoel

Regular

1309 Views

4 replies

4 likes

  • 1309 Views
  • 4 replies
  • 4 likes

Solved!! track no more available

So a few days ago I've listened to "physical shock" album from xen, eaz and liba. Since today those tracks from the album are no more available. I have already restarted my Android smartphone and reinstalled the app. Before restarted it, I deleted al...

Newbie

So a few days ago I've listened to "physical shock" album from xen, eaz and liba. Since today those tracks from the album are no more available. I have already restarted my Android smartphone and rei...

MattSuda

Spotify Star

817 Views

1 replies

1 likes

  • 817 Views
  • 1 replies
  • 1 likes

Someone help !!

So I have had spotify for a over a year now problem but the last 2-3 days I cannot log in. I use the same password and username but it says wrong password so I got reset my password and it let's me in for a couple hours till the same thing happens ag...

Newbie

So I have had spotify for a over a year now problem but the last 2-3 days I cannot log in. I use the same password and username but it says wrong password so I got reset my password and it let's me i...

MattSuda

Spotify Star

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Change track in car sony z5 compact

Cant change song in my car when listening to spotify. If i connect a iphone it works to change with the car. Just volume that works, please help.

Newbie

Cant change song in my car when listening to spotify. If i connect a iphone it works to change with the car. Just volume that works, please help.

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes

Liking songs on lock screan

I just upgraded to premium. For the past several days I have been listing to my daily mix, and liking songs with the heart on my lock screen. Over this time I "liked" a good deal of songs, only to find that the ones liked when the screen was locked a...

Newbie

I just upgraded to premium. For the past several days I have been listing to my daily mix, and liking songs with the heart on my lock screen. Over this time I "liked" a good deal of songs, only to fi...

532 Views

0 replies

0 likes

  • 532 Views
  • 0 replies
  • 0 likes

Delete my facebook.

Hi , i delete my facebook profile , and create a new spotify profile , but i want my playlists and premium back , how it works if it's works?

Newbie

Hi , i delete my facebook profile , and create a new spotify profile , but i want my playlists and premium back , how it works if it's works?

Maxim

Spotify Star

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Emui 5.0

I had just updated my huawei mate 8 system to emui 5. The spotify controls is dissapear from the lock screen and also the smart cover screen. Anyone had the same issue that I have?

Newbie

I had just updated my huawei mate 8 system to emui 5. The spotify controls is dissapear from the lock screen and also the smart cover screen. Anyone had the same issue that I have?

Matt75013

Newbie

1331 Views

2 replies

2 likes

  • 1331 Views
  • 2 replies
  • 2 likes

Desynchronized

Something already happened two times : all my synchronized songs are desynchronized. I think it happened when I switched off my phone. I can't access to Internet in the week so I had to wait for the weekend to listen to music again...Can someone help...

Newbie

Something already happened two times : all my synchronized songs are desynchronized. I think it happened when I switched off my phone. I can't access to Internet in the week so I had to wait for...

XSpectre

Casual Listener

835 Views

1 replies

1 likes

  • 835 Views
  • 1 replies
  • 1 likes

Spotify crashes when in background

I've found a lot of people complaining about this, and I've tried taking various steps but nothing seems to work. I have a premium account, and running Marshmallow. I've tried:- Uninstalling/reinstalling- Clearing cache/data/downloads- Setting batter...

Regular

I've found a lot of people complaining about this, and I've tried taking various steps but nothing seems to work. I have a premium account, and running Marshmallow.   I've tried: - Unins...

1056 Views

0 replies

2 likes

  • 1056 Views
  • 0 replies
  • 2 likes

Downloaded songs undownloading

This has happened twice now, i have a samsung j7 with huge storage, i have spotify premium and in early january spotify undownloaded all the songs i had downloaded for no reason and i had to download them all again, today the same happened and they a...

Casual Listener

This has happened twice now, i have a samsung j7 with huge storage, i have spotify premium and in early january spotify undownloaded all the songs i had downloaded for no reason and i had to download...

Ueberdosis

Newbie

1199 Views

4 replies

1 likes

  • 1199 Views
  • 4 replies
  • 1 likes

Cannot Download Non-Spotify Songs

Ive recently been trying to download non-spotify songs. But when i press the download toggle, nothing happens. I have more than enough room for new songs to come in, in fact ive downloaded many spotify songs after this issue. Im using the same intern...

Casual Listener

Ive recently been trying to download non-spotify songs. But when i press the download toggle, nothing happens. I have more than enough room for new songs to come in, in fact ive downloaded many spoti...

Ricecrackerz

Casual Listener

969 Views

1 replies

0 likes

  • 969 Views
  • 1 replies
  • 0 likes

Titres indisponible en hors connexion

Bonjour,Disposant d'un compte prenium, j'ai téléchargé environ 6 Go de musique e' WiFi hier.Ce matin j'ai mis mon téléphone en hors ligne et je n'ai pas pu écouter mes musiques car elles n'étaient soit disante pas disponible en hors connexion,portant...

Newbie

Bonjour, Disposant d'un compte prenium, j'ai téléchargé environ 6 Go de musique e' WiFi hier. Ce matin j'ai mis mon téléphone en hors ligne et je n'ai pas pu écouter mes musiques car elles n'étaien...

1104 Views

0 replies

0 likes

  • 1104 Views
  • 0 replies
  • 0 likes

Superuser Contribution Same track keeps playing

This same track thst is attached keeps playing. I'll be listening to random playist when all of a sudden in the middle this track comes on. When it's over I can't click forward to the next song and the music just stops. This song isn't even on the va...

Casual Listener

This same track thst is attached keeps playing. I'll be listening to random playist when all of a sudden in the middle this track comes on. When it's over I can't click forward to the next song and t...

Jay456

Casual Listener

3272 Views

3 replies

0 likes

  • 3272 Views
  • 3 replies
  • 0 likes

Spotify plays random songs not in playlist (and not at all related to anything I've ever played)

Hi,I've been using Spotify Premium on my current Android phone for about 2 years now with no issues. Just in the last week, I'll be using Spotify on my phone and I'll be listening to a playlist I listen to all the time and the music will cut out sudd...

Newbie

Hi, I've been using Spotify Premium on my current Android phone for about 2 years now with no issues.  Just in the last week, I'll be using Spotify on my phone and I'll be listening to a playli...

1049 Views

0 replies

3 likes

  • 1049 Views
  • 0 replies
  • 3 likes

Can't Download songs even if Download using cellular is turned on fo Samsung S7 Edge

Help please.I've recently subscribed to Spotify premium as I want to enjoy the songs even if I'm offline. I started to download songs/playlist but "Go to settings to download using cellular" keeps on showing everytime. I have turned it on and off but...

Visitor

Help please. I've recently subscribed to Spotify premium as I want to enjoy the songs even if I'm offline. I started to download songs/playlist but "Go to settings to download using cellular" keep...

483 Views

0 replies

0 likes

  • 483 Views
  • 0 replies
  • 0 likes

Superuser Contribution Albums not loading

Everytime I click on an album, the loading icon shows up and it never stops loading, It's not my internet connection, not my phone either, I tried unninstalling multiple times (I do have Spotify Premium)

Casual Listener

Everytime I click on an album, the loading icon shows up and it never stops loading, It's not my internet connection, not my phone either, I tried unninstalling multiple times (I do have Spotify Prem...

Syrinx42

Casual Listener

2642 Views

2 replies

2 likes

  • 2642 Views
  • 2 replies
  • 2 likes

Superuser Contribution Songs can't be played

There are certain songs that doesn't have any sound when i try to play them, almost all songs from an album and some from my playlist

Newbie

There are certain songs that doesn't have any sound when i try to play them, almost all songs from an album and some from my playlist

Maria_B

Moderator

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo cancelar

Tengo una cuenta de sopotife cancelada y de todos modos me cobran!!!! Necesito cancelar sin leer milpag de instrucciones y tengo un ifhone 7 no sé si está conectado a iTunes por favor ayuda

Newbie

Tengo una cuenta de sopotife cancelada y de todos modos me cobran!!!! Necesito cancelar sin leer milpag de instrucciones y tengo un ifhone 7 no sé si está conectado a iTunes por favor ayuda

Maria_B

Moderator

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes