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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203577 Views

135 replies

10 likes

Android
autoplay
bluetooth
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  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548777 Views

78 replies

3 likes

  • 548777 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

456257 Views

571 replies

38 likes

Account
Free
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  • 38 likes

Unable to download more than 10-12 extreme quality

Hi, All. For some reason, Spotify Premium stopped downloading songs. I've removed all the cache and data and reinstalled. I've toggled between offline and online. I've switched between my onboard storage on my S7 and my 32Gb external card, even thoug...

Casual Listener

Hi, All. For some reason, Spotify Premium stopped downloading songs. I've removed all the cache and data and reinstalled. I've toggled between offline and online. I've switched between my onboard sto...

koryva

Casual Listener

724 Views

1 replies

0 likes

downloading
extreme
  • 724 Views
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Solved!! Song not avaliable

So I added Health's - Stonefist remix to my songs and was able to listen to it on my desktop. But it doesn't work on my android phone. What's the reason and how to fix it?

Regular

So I added Health's - Stonefist remix to my songs and was able to listen to it on my desktop. But it doesn't work on my android phone. What's the reason and how to fix it?

Jacob

Community Legend

1125 Views

7 replies

0 likes

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  • 7 replies
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Samsung S7 Edge Nougat Background Play

After the update to android Nougat on my Samsung S7 Edge Spotify no longer plays audio in the background. It stops the second the app closed.

Casual Listener

After the update to android Nougat on my Samsung S7 Edge Spotify no longer plays audio in the background. It stops the second the app closed.

687 Views

0 replies

0 likes

  • 687 Views
  • 0 replies
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Saving offline music to sd card

I'd like to save my music to my sd card rather than the phone's (Wileyfox Spark X) internal storage. The guide Spotify provides says to go to your library -> settings -> storage. The problem, however, is that there is no storage setting in my app at ...

Casual Listener

I'd like to save my music to my sd card rather than the phone's (Wileyfox Spark X) internal storage. The guide Spotify provides says to go to your library -> settings -> storage. The pr...

608 Views

0 replies

0 likes

  • 608 Views
  • 0 replies
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Spotify Hi-Fi?

I received a message today on my Android app about Spotify Hi-Fi for an extra $10. I was so excited! I've been using Tidal for over a year and love the sound quality. But as an overall service, I much prefer Spotify. I attempted to upgrade, but I got...

Music Fan

I received a message today on my Android app about Spotify Hi-Fi for an extra $10. I was so excited! I've been using Tidal for over a year and love the sound quality. But as an overall service, I muc...

CMG131

Casual Listener

6118 Views

2 replies

0 likes

  • 6118 Views
  • 2 replies
  • 0 likes

Everything is wrong

Okay so I have many things going wrong with my app. I have done all the troubleshooting in the world, have even gotten a new phone and I'm still having the same problems, which I'm very tired of.When ever I first open the app it takes at least 5 min ...

Newbie

Okay so I have many things going wrong with my app. I have done all the troubleshooting in the world, have even gotten a new phone and I'm still having the same problems, which I'm very tired of. ...

574 Views

0 replies

0 likes

  • 574 Views
  • 0 replies
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Daily Mix Error Message

Hi - For about 2 weeks now I've been getting the "Sorry, an error occurred" when I try to listen to or go to my Daily Mix list. Very frustrating as I enjoy this feature! I'm using and iPhone 6S and 7, and iPad Air 2, all 3 will not work... Any one ab...

Casual Listener

Hi -   For about 2 weeks now I've been getting the "Sorry, an error occurred" when I try to listen to or go to my Daily Mix list.  Very frustrating as I enjoy this feature!  I'm usin...

user-removed

Not applicable

1572 Views

3 replies

1 likes

  • 1572 Views
  • 3 replies
  • 1 likes

No Podcast Feature

I saw there is spotify podcast feature advertised but I can't seem to find it. It look like it's missing compleat ly from my app.

Casual Listener

I saw there is spotify podcast feature advertised but I can't seem to find it. It look like it's missing compleat ly from my app.

476 Views

0 replies

0 likes

podcast
Shows
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  • 0 replies
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Problems with wifi/ mobile data

When I have full four bars of Wi-Fi, or 4G mobile data all other Internet apps work absolutely fine on my Samsung S6. However with my Spotify Free acount I'll press shuffle play and automatically lock my phone but despite my data or Wi-Fi still being...

Newbie

When I have full four bars of Wi-Fi, or 4G mobile data all other Internet apps work absolutely fine on my Samsung S6. However with my Spotify Free acount I'll press shuffle play and automatically loc...

518 Views

0 replies

0 likes

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Sarki kullanilamiyor

Android telefonumda premium üyeyim dün sorunsuz çalışıyordu bugün bazı şarkılar çalınamayan şarkı diye görünüyor ne yapabilirim

Regular

Android telefonumda premium üyeyim dün sorunsuz çalışıyordu bugün bazı şarkılar çalınamayan şarkı diye görünüyor ne yapabilirim

1173 Views

0 replies

0 likes

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Downloaded songs

Hi, I'm using Spotify from about a month. I noticed that it occupies about 500 MB but I've not a premium account!! I can't download songs but there is a folder called "downloaded songs" which is too big! If I delete that one, what will happen? thanks...

Newbie

Hi, I'm using Spotify from about a month. I noticed that it occupies about 500 MB but I've not a premium account!! I can't download songs but there is a folder called "downloaded songs" which is too ...

itu_

Community Legend

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Spotify logo while listening music

Hi, The change might come from an update but I want to make sure. While I listen to spotify, I don't have anymore the spotify logo appearing at the top of my screen. It was helpfull to quickly access to the app. Can anyone confirm if this option is n...

Casual Listener

Hi,   The change might come from an update but I want to make sure. While I listen to spotify, I don't have anymore the spotify logo appearing at the top of my screen. It was helpfull to quick...

markusandrik

Casual Listener

573 Views

2 replies

0 likes

  • 573 Views
  • 2 replies
  • 0 likes

Solved!! spotify app will stop when using chrome browser?

Hello all, as stated in the subject I have the app running (premium user) and music plays fine on my non rooted sony xperia z1 running fully up to date lollypop. I then open chrome and browse and it will stop the music and close Spotify. If I do the ...

Casual Listener

Hello all, as stated in the subject I have the app running (premium user) and music plays fine on my non rooted sony xperia z1 running fully up to date lollypop. I then open chrome and browse and it ...

AciDCooL

Newbie

6156 Views

5 replies

1 likes

  • 6156 Views
  • 5 replies
  • 1 likes

Solved!! Library Dowbload

I have a little question:when you're in the library with all your saved songs, there's a little switch saying download. Is it normal that, if u switch it off and on again, every time spotify downloads all your songs in the library again? I think that...

Casual Listener

I have a little question: when you're in the library with all your saved songs, there's a little switch saying download. Is it normal that, if u switch it off and on again, every time spotify downlo...

user-removed

Not applicable

903 Views

3 replies

0 likes

  • 903 Views
  • 3 replies
  • 0 likes

Downloaded playlist not adding new songs

I have downloaded one playlist of 128 songs on my Samsung Galaxy J7 which I have a 64gb SD card installed on. It downloaded fine, then I went back to my computer and added a few more songs to this playlist but my phone will not downloaded the new son...

Casual Listener

I have downloaded one playlist of 128 songs on my Samsung Galaxy J7 which I have a 64gb SD card installed on. It downloaded fine, then I went back to my computer and added a few more songs to this pl...

361 Views

0 replies

0 likes

  • 361 Views
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  • 0 likes

Save last position/track in album or playlist?

Hello, is there a way to save the current or last listened track in a album? If you listen to an audiobook which lasts 7 hours or more, you can't interrupt listening for listen to some music and switch back to the last postiion/track of the audiobook...

Casual Listener

Hello,   is there a way to save the current or last listened track in a album?   If you listen to an audiobook which lasts 7 hours or more, you can't interrupt listening for listen to s...

EssenceBlue

Newbie

2117 Views

2 replies

14 likes

  • 2117 Views
  • 2 replies
  • 14 likes

Maximum Frustration with Spotify App

Hi, I don't want to use FaceBook any more and have deleted it from my phone. So to log in to Spotify and use the app on my phone I believe I need:To Set a Device in Spotify Admin(Which does not result in an email sent through)Therefore I log into Fac...

Casual Listener

Hi,   I don't want to use FaceBook any more and have deleted it from my phone. So to log in to Spotify and use the app on my phone I believe I need: To Set a Device in Spotify Admin (Which ...

349 Views

0 replies

0 likes

  • 349 Views
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Backing up a Samsung Galaxy Edge

I have to replace both screens and I am told I will lose all data. Will my back up to an on board storage card save all my library of Spotify music?

Newbie

I have to replace both screens and I am told I will lose all data. Will my back up to an on board storage card save all my library of Spotify music?

305 Views

0 replies

0 likes

  • 305 Views
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  • 0 likes

New Spotify Update and what is wrong with "ME"

Hey Peeps,just wanted to ask what in the world is going on with the new spotify update. First of all, i cant go to artists and select show downloaded only, it shows me none, but then i remove the filters and suddenly there are some donwloaded albums....

Newbie

Hey Peeps, just wanted to ask what in the world is going on with the new spotify update.   First of all, i cant go to artists and select show downloaded only, it shows me none, but then i rem...

mackrider21

Newbie

1739 Views

3 replies

2 likes

  • 1739 Views
  • 3 replies
  • 2 likes

changing payment information

I need to change my payment information to my new debit card but every time I try to update it I get a red error message telling me to enter my expiry month. Clearly, I've already entered the expiration of my card into the appropriate box. I've tried...

Newbie

I need to change my payment information to my new debit card but every time I try to update it I get a red error message telling me to enter my expiry month. Clearly, I've already entered the expirat...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes