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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111183 Views

26 replies

3 likes

  • 111183 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223702 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223702 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580873 Views

79 replies

3 likes

  • 580873 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478299 Views

577 replies

40 likes

Account
Free
  • 478299 Views
  • 577 replies
  • 40 likes

Cant turn off shuffle mode on my samsung galaxy phone

Have clicked on the green shuffle icon whilst a song is playing and I keep getting asked to upgrade to premium,.....any ideas??? Thanks

Newbie

Have clicked on the green shuffle icon whilst a song is playing and I keep getting asked to upgrade to premium,.....any ideas??? Thanks

ErikG

Roadie

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

I do not reach my premium account

Dear All and Admin, I have two account on Spotify. One of my account thats premium. I lost my mobile phone. I got new one. But I do not remember my premium user name and password. On the other hand Still I am paying. What can I do?

Newbie

Dear All and Admin, I have two account on Spotify. One of my account thats premium. I lost my mobile phone. I got new one. But I do not remember my premium user name and password. On the other hand S...

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
  • 0 likes

Anmeldeproblem

Ich habe heute ein neues Handy bekommen das Samsung Galaxy s7edge und wollte mich bei Spotify anmelden ich habe mich nicht mit Facebook registriert sondern normal über die emailadresse und jetzt zeigt es an das ich mich nicht mit Facebook angemeldet ...

Newbie

Ich habe heute ein neues Handy bekommen das Samsung Galaxy s7edge und wollte mich bei Spotify anmelden ich habe mich nicht mit Facebook registriert sondern normal über die emailadresse und jetzt zeig...

StTropez

Newbie

735 Views

2 replies

1 likes

  • 735 Views
  • 2 replies
  • 1 likes

Offline Music

Hello there! If my premium subscription expires and all my downloaded songs will be unplayable, what should i do the next time i will have my spotify premium? Wll my downloaded songs be available again for offline playing? Thanks!

Regular

Hello there! If my premium subscription expires and all my downloaded songs will be unplayable, what should i do the next time i will have my spotify premium? Wll my downloaded songs be available aga...

MartinStoichkov

Community Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Spotify local files playlists stuck on "Downloaded" after app update

Hey, Yesterday, my spotify app has updated itself. Today, the playlists containing my local files are stuck on downloaded, even though the only files which are downloaded are the ones I downloaded from spotify. How do I make it download my local file...

Newbie

Hey,   Yesterday, my spotify app has updated itself. Today, the playlists containing my local files are stuck on downloaded, even though the only files which are downloaded are the ones I down...

283 Views

0 replies

0 likes

  • 283 Views
  • 0 replies
  • 0 likes

Spotify telling me I don't have a Premium account?

Hi My Spotify app on my android phone keeps telling me that i need to get a premium account, I have chacked my account on the website and I do indeed have a premium account. Can someone please tell me whats going on. Thanks.

Visitor

Hi My Spotify app on my android phone keeps telling me that i need to get a premium account, I have chacked my account on the website and I do indeed have a premium account. Can someone please t...

bishpal

Newbie

1764 Views

9 replies

0 likes

  • 1764 Views
  • 9 replies
  • 0 likes

Spotify still plays over bluetooth during phone calls

I have an HTC One m8, lollipop version, and this recently started happening. I will be listening to Spotify through bluetooth in my car and if I make a call or a call comes in, the music will pause (like it should) for a bit, but then it'll start pla...

Newbie

I have an HTC One m8, lollipop version, and this recently started happening. I will be listening to Spotify through bluetooth in my car and if I make a call or a call comes in, the music will pause (...

chignio

Newbie

19253 Views

26 replies

6 likes

  • 19253 Views
  • 26 replies
  • 6 likes

Where is the play queue?

v7.8.0.607 armV7 I can't find the play queue. It's always been there but now it's gone.

Regular

v7.8.0.607 armV7   I can't find the play queue. It's always been there but now it's gone.

609 Views

0 replies

0 likes

missing controls
  • 609 Views
  • 0 replies
  • 0 likes

I can't select songs i want to play

I've had Spotify for about a month now, and I signed in on an android phone ( my tablet is also android) only to find out that I can only press the shuffle button on a playlist or album. And I really want to listen the songs on playlists and albums i...

Casual Listener

I've had Spotify for about a month now, and I signed in on an android phone ( my tablet is also android) only to find out that I can only press the shuffle button on a playlist or album. And I really...

ethannwu

Regular

5799 Views

2 replies

0 likes

  • 5799 Views
  • 2 replies
  • 0 likes

Solved!! download whole artist discography

Hello, I'm just wondering, if its possible to save the whole discography of an artist? For example, I am one of the followers of Avicii and there's a button that says follow artist. But it dosen't download all his released tracks. I know that this is...

Casual Listener

Hello, I'm just wondering, if its possible to save the whole discography of an artist? For example, I am one of the followers of Avicii and there's a button that says follow artist. But it dosen't do...

12125681800

Newbie

52403 Views

2 replies

4 likes

  • 52403 Views
  • 2 replies
  • 4 likes

Local Files not showing

I have downloaded Logic's mixtapes onto my computer, and I am trying to put them on my phone. When I go onto my phone, only 1 song on one of his mixtapes are showing up: I noticed that it is the only song that is greyed out on my computer. You can se...

Newbie

I have downloaded Logic's mixtapes onto my computer, and I am trying to put them on my phone. When I go onto my phone, only 1 song on one of his mixtapes are showing up: I noticed that it is the only...

536 Views

0 replies

0 likes

  • 536 Views
  • 0 replies
  • 0 likes

Payment error

Keeps saying enter expiration month on the payment screen tried all sorts of ways to enter any help?

Newbie

Keeps saying enter expiration month on the payment screen tried all sorts of ways to enter any help?

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

Song order on Mobile Android App

Is there a way to edit songs in a playlist you've created (and downloaded) while on the mobile android app? I teach yoga and it would be nice to be able change things around last minute without dealing with lag in jumping playlist to playlist. Plus, ...

Newbie

Is there a way to edit songs in a playlist you've created (and downloaded) while on the mobile android app?  I teach yoga and it would be nice to be able change things around last minute witho...

Chiarocula

Regular

829 Views

2 replies

0 likes

  • 829 Views
  • 2 replies
  • 0 likes

Playbacks stop on desktop client and continues on phone

I've recently encountered a problem with what I assume is due to Spotify Connect: When I'm playing music from the Spotify Desktop Client on Windows, I'll randomly encounter, that playback (a) stops and continues on my phone or (b) continues playing b...

Casual Listener

I've recently encountered a problem with what I assume is due to Spotify Connect: When I'm playing music from the Spotify Desktop Client on Windows, I'll randomly encounter, that playback (a) stops a...

sodhi

Casual Listener

837 Views

2 replies

1 likes

  • 837 Views
  • 2 replies
  • 1 likes

Deleting downloaded songs

Hi, I have alot of songs downloaded on my premium Spotify, i want to remove the download status on some of them to make room for more. Does the clear cash option actually remove the entire song or just the download status as i still want the songs to...

Newbie

Hi,    I have alot of songs downloaded on my premium Spotify, i want to remove the download status on some of them to make room for more. Does the clear cash option actually remove the en...

ErikG

Roadie

1151 Views

1 replies

1 likes

  • 1151 Views
  • 1 replies
  • 1 likes

cheap android phone

hello there.. i was looking to avoid buying an ipod touch and was wondering if i get a cheap no contract andriod phone with 4.4 OS if I can use that to get spotify? It has built in wifi and bluetooth any help would be much appreciated.

Newbie

hello there.. i was looking to avoid buying an ipod touch and was wondering if i get a cheap no contract andriod phone with 4.4 OS if I can use that to get spotify? It has built in wifi and bluetooth...

ErikG

Roadie

1248 Views

1 replies

0 likes

  • 1248 Views
  • 1 replies
  • 0 likes

Spotify radio does not load new songs when connected to device via Spotify Connect

I own an Onkyo TX-RZ900 receiver that has integrated Spotify Connect support. This allows me to connect my Android devices(Galaxy Note Pro 12.2 tablet, Galaxy Note 5 phone, Galaxy Note 4 phone and others) via the Spotify app on these devices and cont...

Regular

I own an Onkyo TX-RZ900 receiver that has integrated Spotify Connect support. This allows me to connect my Android devices(Galaxy Note Pro 12.2 tablet, Galaxy Note 5 phone, Galaxy Note 4 phone and ot...

476 Views

0 replies

0 likes

  • 476 Views
  • 0 replies
  • 0 likes

Spotify connect stops working completely when skipping songs

I own an Onkyo TX-RZ900 receiver that has integrated Spotify Connect support. This allows me to connect my Android devices(Galaxy Note Pro 12.2 tablet, Galaxy Note 5 phone, Galaxy Note 4 phone and others) via the Spotify app on these devices and cont...

Regular

I own an Onkyo TX-RZ900 receiver that has integrated Spotify Connect support. This allows me to connect my Android devices(Galaxy Note Pro 12.2 tablet, Galaxy Note 5 phone, Galaxy Note 4 phone and ot...

364 Views

0 replies

1 likes

  • 364 Views
  • 0 replies
  • 1 likes

No Option to Log In

Hi All,I have a Spotify Premium acount that works great on my Iphone, I think I should be able to use my acount on more than 1 device. I have a Android system in my car and have downloaded the Spotify App however when i open the app i only have two o...

Casual Listener

Hi All, I have a Spotify Premium acount that works great on my Iphone, I think I should be able to use my acount on more than 1 device. I have a Android system in my car and have downloaded the Spot...

davewhitt2304

Casual Listener

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes