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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118675 Views

27 replies

4 likes

  • 118675 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239288 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239288 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600151 Views

79 replies

3 likes

  • 600151 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492699 Views

581 replies

42 likes

Account
Free
  • 492699 Views
  • 581 replies
  • 42 likes

Superuser Contribution Pagamento

Renovei meu pagamento no spotify mas até agora continuo free , mas já paguei!

Newbie

Renovei meu pagamento no spotify mas até agora continuo free , mas já paguei!

Maria_B

Moderator

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Change of country

Hello there,I have an account registered in Greece but I am currently in Norway for some days. I changed my country to Norway but we started a family premium plan and I can not be invited because my country is different from our family's one. How cou...

Newbie

Hello there, I have an account registered in Greece but I am currently in Norway for some days. I changed my country to Norway but we started a family premium plan and I can not be invited because...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

Missing released song

Hi guy's him a french canadian and yesterday a french artist called benash released a new featuring whit booba on spotify and every one in france have it on spotify but for me and my friend in canada we its not there for some reason could some one he...

Newbie

Hi guy's him a french canadian and yesterday a french artist called benash released a new featuring whit booba on spotify and every one in france have it on spotify but for me and my friend in canada...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Volume automatically lowers itself

Hi i have a note 4 on android 5. At the start of any track for the first second it will play at max volume then it will automatically lower itself, this is then the max volume and i cant turn it up any higher. I have checked all settings and done as ...

Newbie

Hi i have a note 4 on android 5. At the start of any track for the first second it will play at max volume then it will automatically lower itself, this is then the max volume and i cant turn it up a...

vjx89

Casual Listener

1425 Views

2 replies

0 likes

Low volume
  • 1425 Views
  • 2 replies
  • 0 likes

From UK, but can't download spotify for my phone whilst in SA

Hi Crew, So I am visiting South Africa and thought i'd download Spotify for my Android device (Samsung Galaxy S6 Edge) whilst I am here, but it would seem that I cannot do it because it is not supported in SA?Can anyone tell me what I can do? Can cle...

Casual Listener

Hi Crew,  So I am visiting South Africa and thought i'd download Spotify for my Android device (Samsung Galaxy S6 Edge) whilst I am here, but it would seem that I cannot do it because it is n...

bkgroenewald

Casual Listener

745 Views

4 replies

0 likes

  • 745 Views
  • 4 replies
  • 0 likes

Deleting tracks.

Hi All,Am trying to get rid of some tracks from my playlists so I can add other stuff (so it's available offline). I have the option to 'remove from playlist' but some songs are on more than one playlist & I want to get rid of them entirely. Any idea...

Regular

Hi All, Am trying to get rid of some tracks from my playlists so I can add other stuff (so it's available offline). I have the option to 'remove from playlist' but some songs are on more than one pl...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Spotify won't connect to Chromecast Audio today?

Hi!I have Spotify Premium, the last few weeks I have experienced that I lost theconnection between my Spotify app (both ios and Android).I've been able to reconnect, but today no connection at all?!I can stream and cast from other apps except Spotify...

Casual Listener

Hi! I have Spotify Premium, the last few weeks I have experienced that I lost the connection between my Spotify app (both ios and Android). I've been able to reconnect, but today no connection at ...

StaffanSandblom

Casual Listener

3357 Views

13 replies

3 likes

  • 3357 Views
  • 13 replies
  • 3 likes

Desconexion de session y contraseña no aceptada

Hola, tengo una cuenta premium normalmente nunca cierro la session y ya es la segunda vez en apenas un mes que me encuentro con la session cerrada y en cuanto entro el nombre de usuario y contraseña no me la acepta y tengo que restablacer la contrase...

Casual Listener

Hola, tengo una cuenta premium normalmente nunca cierro la session y ya es la segunda vez en apenas un mes que me encuentro con la session cerrada y en cuanto entro el nombre de usuario y contra...

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

Solved!! sd card on my Samsung 6

I have bought a plug in SD card to add storage to my S6 so I can keep a good number of downloaded music from spotify without using up phone storage.I select "store to sd card" and all seems to be fine initially but then when I close and open spotify ...

Casual Listener

I have bought a plug in SD card to add storage to my S6 so I can keep a good number of downloaded music from spotify without using up phone storage. I select "store to sd card" and all seems to be f...

Stevemb41

Casual Listener

1518 Views

2 replies

0 likes

  • 1518 Views
  • 2 replies
  • 0 likes

Spotify clogging up my phone's internal storage even though I'm just streaming.

New phone: Huawei P9 liteVersion of app: Android 7.8.0.607 armV7Same old SD Card problem spotify refuses to fix, on the verge of cancelling subscription tbh. Not much internal storage space, 64GB SD card w. lots of space, spotify refuses to save anyt...

Casual Listener

New phone: Huawei P9 lite Version of app: Android 7.8.0.607 armV7 Same old SD Card problem spotify refuses to fix, on the verge of cancelling subscription tbh. Not much internal storage...

532 Views

0 replies

1 likes

  • 532 Views
  • 0 replies
  • 1 likes

Lockscreen problem

Hello, I got huawei p8 max. And lockscreen doesn't work on my phone. When I lock the phone and press the button again nothing seems on lockscreen . And I did go to settings and allowed it to be displayed on the lockscreen but it just doesn't work. Wh...

Casual Listener

Hello, I got huawei p8 max. And lockscreen doesn't work on my phone. When I lock the phone and press the button again nothing seems on lockscreen . And I did go to settings and allowed it to be displ...

Kawaiipotato88

Casual Listener

737 Views

3 replies

0 likes

  • 737 Views
  • 3 replies
  • 0 likes

Saved on sd but thinks its on internal

So my Spotify downloads the tracks to my sd card.Android shows that the data is stored on my sd card when i look in the storage settings. But the data is withdrawn front my internal 32 gb.I've done the usual thing like resetting, extreme quality etc....

Casual Listener

So my Spotify downloads the tracks to my sd card. Android shows that the data is stored on my sd card when i look in the storage settings. But the data is withdrawn front my internal 32 gb. I've ...

derekos

Regular

1993 Views

6 replies

0 likes

  • 1993 Views
  • 6 replies
  • 0 likes

Spotify on Android 5.1.1 can't stream to Android SmartTV

Hi allI have had a problem with the Spotify Smart TV app for about two months. Here is what I do:1) Power on my Android phone and my Android SmartTV2) Open Spotify app on the SmartTV3) Open Spotify app on the phone4) Select a song on my phone and sta...

Casual Listener

Hi all I have had a problem with the Spotify Smart TV app for about two months. Here is what I do: 1) Power on my Android phone and my Android SmartTV 2) Open Spotify app on the SmartTV 3) Open...

user-removed

Not applicable

2579 Views

6 replies

0 likes

Android
MIUI
Philips
SmarTV
Spotify
streaming to devices
  • 2579 Views
  • 6 replies
  • 0 likes

Epic collection...

Must delete songs? WTHeck, how can you have to much music, FROM A MUSIC APP? AA BIT OXYMORON, PLEASE HELP ME, OR DO I NEED TO GET ANOTHER APP, SUCH AS Rhapsody or Pandora please help

Casual Listener

Must delete songs? WTHeck, how can you have to much music, FROM A MUSIC APP? AA BIT OXYMORON, PLEASE HELP ME, OR DO I NEED TO GET ANOTHER APP, SUCH AS Rhapsody or Pandora please help

florisvaneck

Newbie

2543 Views

5 replies

13 likes

  • 2543 Views
  • 5 replies
  • 13 likes

Blank Screen When Accessing Songs

So basically I turn my phone(galaxy s7 edge) on, open spotify, and navigate to the songs tab, and it shows up completely empty. If i try to navigate back to the your music section, it also shows up blank. So I need to close and restart the app someti...

Casual Listener

So basically I turn my phone(galaxy s7 edge) on, open spotify, and navigate to the songs tab, and it shows up completely empty. If i try to navigate back to the your music section, it also shows up b...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Install app abroad

Hello, I used Spotify Premium a lot during my vacation in Thailand. Now I broke my phone and bough a new one. Android Play Store does not allow me to install the spotify app. It says: This article is not available in you country. I live in Austria. I...

Newbie

Hello, I used Spotify Premium a lot during my vacation in Thailand. Now I broke my phone and bough a new one. Android Play Store does not allow me to install the spotify app. It says: This article is...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

The app stops working entirely

I've been using the app for the last 10 days. It's only happened once. It's the most frustrating app I have ever used. I have a Samsung Galaxy Note 3, which is more than capable of running any app on the play store. So what happened was:1. Paused Spo...

Newbie

I've been using the app for the last 10 days. It's only happened once. It's the most frustrating app I have ever used. I have a Samsung Galaxy Note 3, which is more than capable of running any app on...

537 Views

0 replies

0 likes

  • 537 Views
  • 0 replies
  • 0 likes

Spotify premium

I'm trying to renew my premium but it just keeps saying put in your card month. I put it in for example as 09/19 and its still not working.

Visitor

I'm trying to renew my premium but it just keeps saying put in your card month. I put it in for example as 09/19 and its still not working.

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Bluetooth Noise and Sound Quality Issues on Android Marshmallow

I use Spotify almost exclusively on Android connected to Bluetooth and hear a lot of noise in the sound when music is playing. The audio system is very high quality and doesn't have any bluetooth noise from Apple devices or older Android versions, it...

Regular

I use Spotify almost exclusively on Android connected to Bluetooth and hear a lot of noise in the sound when music is playing.  The audio system is very high quality and doesn't have any bl...

peter1233

Regular

3831 Views

3 replies

2 likes

  • 3831 Views
  • 3 replies
  • 2 likes