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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Have to re-download repeatedly

Four times now my entire catalog has undownloaded itself and I have to redownload. I don't have wifi access. Getting very old. Anyone else have this problem

Newbie

Four times now my entire catalog has undownloaded itself and I have to redownload. I don't have wifi access. Getting very old. Anyone else have this problem

Zuzakon

Music Fan

346 Views

1 replies

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Solution : Equalizer for LG Gx and other devices without Equalizer

Some devices do not enable use of the Spotify standard app equalizer. For example the LG G2 & G3 models.There are many 3rd party equalizer apps in the Play Store, but I have struggled to find one that works (and does not introduce bugs, malfunctions ...

Roadie

Some devices do not enable use of the Spotify standard app equalizer.  For example the LG G2 & G3 models. There are many 3rd party equalizer apps in the Play Store, but I have struggled to ...

867 Views

0 replies

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equaliser
Equalizer
LG
solution
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Solved!! Bezahlung Spotify family

Kann ich spotify family wie bisher bei meinem premium abo über meine mobil funk abrechnung laufen lassen???

Newbie

Kann ich spotify family wie bisher bei meinem premium abo über meine mobil funk abrechnung laufen lassen???

wingshq

Community Legend

588 Views

1 replies

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Supprimer téléchargements ?

Bonjour,J'utilise Spotify sur Android, j'aimerai savoir comment faire pour supprimer certains téléchargements (pas tous) que j'ai fais en local sur mon tel (sur ma carte SD) ?Car lorsque je sélectionne un titre ou un album à supprimer et que je sélec...

Newbie

Bonjour, J'utilise Spotify sur Android, j'aimerai savoir comment faire pour supprimer certains téléchargements (pas tous) que j'ai fais en local sur mon tel (sur ma carte SD) ? Car lorsque je sélec...

10891 Views

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Superuser Contribution cannot log in from samsung mobile

Hi, I cannot log in to spotify from my phone because it says I am abroad and I need to update my location at spotify.com. I have at spotify.com that I live in Ireland but I cannot understand why this is not recongnised by my phone app (it was working...

Newbie

Hi, I cannot log in to spotify from my phone because it says I am abroad and I need to update my location at spotify.com. I have at spotify.com that I live in Ireland but I cannot understan...

RodrigoPalma

Roadie

303 Views

1 replies

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How can I download my offline local music from my phone

So pretty much I had local music in my PC and I offline downloaded it in my phone in a playlist. Long story short I formatted my PC and lost all the local music and thought I lost it from Spotify since it disappeared from the desktop client (obviousl...

Casual Listener

So pretty much I had local music in my PC and I offline downloaded it in my phone in a playlist. Long story short I formatted my PC and lost all the local music and thought I lost it from Spotify sin...

FireTendencies

Casual Listener

273 Views

1 replies

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Superuser Contribution Cant Log In

I have typed in my username and password and it will not log into my account. I know I have the right username and password, but the screen just continues to say "Logging in..." but never actually logs in. Any ideas?

Newbie

I have typed in my username and password and it will not log into my account. I know I have the right username and password, but the screen just continues to say "Logging in..." but never actually lo...

RodrigoPalma

Roadie

277 Views

1 replies

0 likes

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Solved!! offline playlist keep redownloading

I have premium subscription, but i can't play offline. i have hundreds of songs, once i've finished downloading, i go offline and i can't play the downloaded song. i figure it out that when i press download button on a playlist, it start downloading,...

Newbie

I have premium subscription, but i can't play offline. i have hundreds of songs, once i've finished downloading, i go offline and i can't play the downloaded song. i figure it out that when i press d...

wingshq

Community Legend

1282 Views

1 replies

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Superuser Contribution Spotify keeps deleting offline playlists

Currently using a galaxy note 4 and have been having issues with my playlists being deleted for months now, have tried fresh installs and re syncing on my end, nothing accomplished just keep losing my playlists.

Newbie

Currently using a galaxy note 4 and have been having issues with my playlists being deleted for months now, have tried fresh installs and re syncing on my end, nothing accomplished just keep losing m...

RodrigoPalma

Roadie

264 Views

1 replies

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Superuser Contribution Premium card doesn't work

Hi Guys,As I bought a 10€ Spotify Prwmium card 2 days ago, i entered the code. Then i got an E-Mail that my code was accepted and so on. Then i wanted to use the Premium functions but this also didn't work. I also tried to sign out and in again but t...

Newbie

Hi Guys, As I bought a 10€ Spotify Prwmium card 2 days ago, i entered the code. Then i got an E-Mail that my code was accepted and so on. Then i wanted to use the Premium functions but this also did...

RodrigoPalma

Roadie

345 Views

1 replies

0 likes

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Songs don't want start

Hi guys!I pay each month to be premium for listen the music without the Wi-Fi, but since few days some of the songs just don't want start without. It's maybe 1/4 of my playlist who doesn't work and it's really annoying because I paid for that! And I ...

Casual Listener

Hi guys! I pay each month to be premium for listen the music without the Wi-Fi, but since few days some of the songs just don't want start without. It's maybe 1/4 of my playlist who doesn't work and...

mollymaya3

Casual Listener

390 Views

2 replies

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Chromecast Stops Audio

Phone: Pixel XL Android 7.1.1For some reason after about 1 minute of the song playing on the Chromecast or Chromecast Audio it stops the audio. I'll go back into the app and it still says the song is playing even though the sound definitely stops. It...

Casual Listener

Phone: Pixel XL Android 7.1.1 For some reason after about 1 minute of the song playing on the Chromecast or Chromecast Audio it stops the audio. I'll go back into the app and it still says the son...

938 Views

0 replies

2 likes

audio playback
Chromecast Android
chromecast audio
nougat
pixel
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Settings change after power down

I turn my phone off when I'm at work. Every day, when I turn it back on, Spotify has switched my storage preference from SD card to internal storage, and switched my saved songs from download to not. I have to re download over a thousand songs EVERY ...

Newbie

I turn my phone off when I'm at work. Every day, when I turn it back on, Spotify has switched my storage preference from SD card to internal storage, and switched my saved songs from download to not....

342 Views

0 replies

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Can't download songs/albums for offline use

Just got a new Google pixel XL, had Spotify on my galaxy note 4, with a vast library both downloaded and not. Obviously I am a premium member if you didn't already know. Got rid of the note, got the pixel, signed into my account and tried to download...

Newbie

Just got a new Google pixel XL, had Spotify on my galaxy note 4, with a vast library both downloaded and not. Obviously I am a premium member if you didn't already know. Got rid of the note, got the ...

424 Views

0 replies

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New Spotify Update and what is wrong with "ME"

Hey Peeps,just wanted to ask what in the world is going on with the new spotify update. First of all, i cant go to artists and select show downloaded only, it shows me none, but then i remove the filters and suddenly there are some donwloaded albums....

Newbie

Hey Peeps, just wanted to ask what in the world is going on with the new spotify update.   First of all, i cant go to artists and select show downloaded only, it shows me none, but then i rem...

mackrider21

Newbie

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3 replies

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Samsung galaxy s6 battery drain

Ive found a few recent posts of people having this issue but they are a bit technobabbly for me to follow.Issue: massive battery drain even when plugged in to charge.Even when plugged in with a fast charger, spotify seems to be draining my battery.Wh...

Newbie

Ive found a few recent posts of people having this issue but they are a bit technobabbly for me to follow. Issue: massive battery drain even when plugged in to charge. Even when plugged in with...

Hernes

Casual Listener

540 Views

1 replies

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Solved!! Shuffle on android doesnt work , but on pc works fine.

So , i recently got from google play music to spotify. Made same playlist , like on google account , like 630 songs. So , when i press shuffle on pc , it works fine , random songs from whole playlist, but when i shuffle from android , it just shuffle...

Newbie

So , i recently got from google play music to spotify. Made same playlist , like on google account , like 630 songs. So , when i press shuffle on pc , it works fine , random songs from whole playlist...

Zuzakon

Music Fan

494 Views

1 replies

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SPOTIFY SE CIERRA SOLO

Cuando estoy escuchando una canción en el celular se cierra solo. Pasa reiterativamente.Alguien sabe cómo solucionarlo?

Casual Listener

Cuando estoy escuchando una canción en el celular se cierra solo. Pasa reiterativamente. Alguien sabe cómo solucionarlo?

fede1988

Casual Listener

471 Views

2 replies

1 likes

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Zapping

Bonjour je viens de m'abonner à spotify premium mais je ne peux pas zapper, je suis obligée d'écouter la lecture aléatoire, comment je dois faire pour écouter ce que je veux ? Merci de m'aider

Newbie

Bonjour je viens de m'abonner à spotify premium mais je ne peux pas zapper, je suis obligée d'écouter la lecture aléatoire, comment je dois faire pour écouter ce que je veux ? Merci de m'aider

starry__

Visitor

732 Views

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