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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196284 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196284 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

538100 Views

78 replies

3 likes

  • 538100 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

444321 Views

565 replies

37 likes

Account
Free
  • 444321 Views
  • 565 replies
  • 37 likes

Android tablet: Landscape mode crashes app when loading favourites : all albums

Landscape mode on Android crashes when loading favourites : all albums, but just on my tablet. I have 304 albums saved in this area. I have a Google Pixel C tablet and a Nexus 5 smartphone, both running latest Android Spotify apps. Usually I use my t...

Casual Listener

Landscape mode on Android crashes when loading favourites : all albums, but just on my tablet. I have 304 albums saved in this area.    I have a Google Pixel C tablet and a Nexus 5 smartp...

Lacking_a_lid

Casual Listener

1152 Views

1 replies

0 likes

  • 1152 Views
  • 1 replies
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[Android] songs disappear and spotify stops out of nowhere

HiI've been having some issues with my spotify. A few days ago, a lot of offline songs disappear. They're not available anymore. This happened with many other playlists. More than 1000 musics became unavailable.I have enough free space to download th...

Newbie

Hi I've been having some issues with my spotify. A few days ago, a lot of offline songs disappear. They're not available anymore. This happened with many other playlists. More than 1000 musics bec...

20737 Views

0 replies

0 likes

  • 20737 Views
  • 0 replies
  • 0 likes

Can't download with mobile data

I have premium. I had a ton of songs downloaded. I broke my phone, got a new one and now I can't re download anything on mobile data which was never an issue before. Nothing about my phone plan has changed but every time I try to re download my songs...

Newbie

I have premium. I had a ton of songs downloaded. I broke my phone, got a new one and now I can't re download anything on mobile data which was never an issue before. Nothing about my phone plan has c...

tuberdise202

Regular

512 Views

1 replies

1 likes

  • 512 Views
  • 1 replies
  • 1 likes

Superuser Contribution Mensaje de 3 dispositivos offline y se me han desincronizado todas las canciones de SD

Hace dos semanas recibí un mensaje que decía algo así como que las descargas no estaban disponibles ya que había conectado más de 3 dispositivos a una misma cuenta (falso ya que el único que tengo vinculado es un Samsung A5). No le di mayor importanc...

Casual Listener

Hace dos semanas recibí un mensaje que decía algo así como que las descargas no estaban disponibles ya que había conectado más de 3 dispositivos a una misma cuenta (falso ya que el único que tengo vi...

Luiso

Casual Listener

3762 Views

2 replies

0 likes

  • 3762 Views
  • 2 replies
  • 0 likes

Playlists to libary

Is there any way to put all the songs from a playlist at one click to your libary. I know you can do it with one number a time but i'm hoping there is a easier way to all this.

Casual Listener

Is there any way to put all the songs from a playlist at one click to your libary. I know you can do it with one number a time but i'm hoping there is a easier way to all this.

458 Views

0 replies

0 likes

  • 458 Views
  • 0 replies
  • 0 likes

Music Pauses When I Open Other Application

I found out that everytime when I open my Clash Royale or Fire Emblem Heroes, Spotify will pause my music. This issue happens after I updated my HTC 10 to Android 7.0. Anyone have this problem too? This issue is so annoy. My Spotify version is 7.7.0....

Casual Listener

I found out that everytime when I open my Clash Royale or Fire Emblem Heroes, Spotify will pause my music. This issue happens after I updated my HTC 10 to Android 7.0. Anyone have this problem too? T...

msange

Music Fan

5662 Views

3 replies

0 likes

  • 5662 Views
  • 3 replies
  • 0 likes

The recent Spotify Update Deleted all my offline sogs almost 1,100 songs

Hello, the recent update just deleted all of my downloaded songs, I had problems with this recently, but in a different way, reeboting my celphone would just logg out spotify and delete all my songs, I solved it by deleting all data and giving spotif...

Newbie

Hello, the recent update just deleted all of my downloaded songs, I had problems with this recently, but in a different way, reeboting my celphone would just logg out spotify and delete all my songs,...

517 Views

0 replies

0 likes

  • 517 Views
  • 0 replies
  • 0 likes

Superuser Contribution svp

Quand jettein mon telephone ma musique synchronisé en of line ce desyncronise systématiquement et et je suis obligé de tout re téléchargé à chaque fois quelqu'un a une solution ?

Newbie

Quand jettein mon telephone ma musique synchronisé en of line ce desyncronise systématiquement et et je suis obligé de tout re téléchargé à chaque fois quelqu'un a une solution ?

Maria_B

Moderator

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Superuser Contribution Whole phone crash

My Samsung s6 crashed when I clicked on a song in spotify. the phone would not restart, so assuming the phone had technical difficulties, I took it in for warranty. However I downloaded spotify on the Huawei phone I am borrowing from my phone provide...

Newbie

My Samsung s6 crashed when I clicked on a song in spotify.  the phone would not restart, so assuming the phone had technical difficulties, I took it in for warranty. However I downloaded spotify...

Maria_B

Moderator

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Memoria SD

Hola, necesito su ayuda.Mi Spotify no reconoce la memoria completa de la sd, me arroja la misma cantidad de memoria entre la SD y la interna.Saludos

Newbie

Hola, necesito su ayuda. Mi Spotify no reconoce la memoria completa de la sd, me arroja la misma cantidad de memoria entre la SD y la interna. Saludos

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

Shuffle on specific playlist

I'm using an Android phone, and I've been using Spotify for years. I've never had this problem. I made a new playlist with songs that aren't in any other playlists. But whenever I play the playlist and I enable "Shuffle" it will just start playing al...

Casual Listener

I'm using an Android phone, and I've been using Spotify for years. I've never had this problem. I made a new playlist with songs that aren't in any other playlists. But whenever I play the playlist a...

517 Views

0 replies

0 likes

  • 517 Views
  • 0 replies
  • 0 likes

Solved!! App says I don't own it

My Spotify app gives me an Internal Service Error message. When I click Ok it gives another window that says "you do not own this app" and closes the app immediately without allowing me to change anything. I already tried reinstalling the app and cle...

Casual Listener

My Spotify app gives me an Internal Service Error message. When I click Ok it gives another window that says "you do not own this app" and closes the app immediately without allowing me to change any...

gvriclba

Newbie

45855 Views

6 replies

0 likes

App shuts down
  • 45855 Views
  • 6 replies
  • 0 likes

Almacenamieto

Por que no puedo almacenar mi música en la micro SD no me la detecta la aplicación Pero el teléfono si, tampoco me aparecen la opción de almacenamiento, ya desinstalé la app y reinicie y nada. Ayuda :c

Newbie

Por que no puedo almacenar mi música en la micro SD no me la detecta la aplicación Pero el teléfono si, tampoco me aparecen la opción de almacenamiento, ya desinstalé la app y reinicie y nada. Ayuda ...

454 Views

0 replies

0 likes

  • 454 Views
  • 0 replies
  • 0 likes

Requesting a song to be added

how can i request a song to be added to the library?

Regular

how can i request a song to be added to the library?

Jimbob1718

Regular

477 Views

2 replies

0 likes

  • 477 Views
  • 2 replies
  • 0 likes

stockage sur carte sd

bonjour,Mes musiques synchronisées sont stockées sur le téléphone (android).La version de spotify est la dernière.Quand je tente de déplacer (via les paramètres de la bibliothèque) la zone de stockage vers la carte sd, il ne se passe rien, alors qu'i...

Casual Listener

bonjour, Mes musiques synchronisées sont stockées sur le téléphone (android). La version de spotify est la dernière. Quand je tente de déplacer (via les paramètres de la bibliothèque) la zone de s...

fafar

Casual Listener

1395 Views

2 replies

0 likes

  • 1395 Views
  • 2 replies
  • 0 likes

Daily Mix Won't Open

I have Spotify on both my phone and my laptop, however the Daily Mix only opens on the latter. Anytime I go to tap the Daily Mix button on my phone, nothing happens. I've tried accessing it through the radio and the genres and moods as well. I listen...

Newbie

I have Spotify on both my phone and my laptop, however the Daily Mix only opens on the latter. Anytime I go to tap the Daily Mix button on my phone, nothing happens. I've tried accessing it through t...

507 Views

0 replies

0 likes

  • 507 Views
  • 0 replies
  • 0 likes

Solved!! Save to SD (gone)

Hi.I can't save my playlist and songs to my SD card. And now it's taking up a lot of storage on the internal storage. And there is no option in the settings to save it somewhere else. I have a Samsung Galaxy s5Please help. Thanks

Casual Listener

Hi. I can't save my playlist and songs to my SD card. And now it's taking up a lot of storage on the internal storage. And there is no option in the settings to save it somewhere else. I have a Sams...

Mosseramp

Casual Listener

957 Views

2 replies

0 likes

Android
  • 957 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution App: Wiedergabe wird nach einigen Minuten abgebrochen

Hallo, ich habe das Problem, dass die Wiedergabe von Songs nach einigen Minuten (vlt. Etwa 5-10min) abgebrochen wird.Das ganze passiert dann mitten im Song.Wenn ich die App nachher wieder öffne muss der Song von Anfang an gespielt werden.Mein Handy i...

Casual Listener

Hallo, ich habe das Problem, dass die Wiedergabe von Songs nach einigen Minuten (vlt. Etwa 5-10min) abgebrochen wird. Das ganze passiert dann mitten im Song. Wenn ich die App nachher wieder öffne m...

Qwertzuiopue

Casual Listener

1063 Views

2 replies

0 likes

  • 1063 Views
  • 2 replies
  • 0 likes

Superuser Contribution Moto G4 plus restarts after listening to Spotify for a while

Hello,After listening for some minutes, my phone restarts itself. I've tried a clean install, formatting the SD card, removing it, but tô no avail.It's driving me mad. Any sugestions?

Casual Listener

Hello, After listening for some minutes, my phone restarts itself. I've tried a clean install, formatting the SD card, removing it, but tô no avail. It's driving me mad. Any sugestions?

Maria_B

Moderator

807 Views

3 replies

0 likes

  • 807 Views
  • 3 replies
  • 0 likes