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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

386425 Views

544 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Spotify for Android

I am listening to my playlist and every 2 songs or so it stops working I have to get back onto the app for it to work again. Please help!

Casual Listener

I am listening to my playlist and every 2 songs or so it stops working I have to get back onto the app for it to work again. Please help!

daltonwhite623

Casual Listener

1007 Views

6 replies

0 likes

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Podcast Offline Download

Hello @ all:I have a problem downloading the Podcast "Fest und Flauschig". I am from Germany and i use a Samsung Galaxy s7. After pushing the Download Button immediately the Download-sign gets green. But the Time of the Podcast ist 92 minutes, so it ...

Newbie

Hello @ all: I have a problem downloading the Podcast "Fest und Flauschig". I am from Germany and i use a Samsung Galaxy s7.  After pushing the Download Button immediately the Download-si...

galadhsptf

Newbie

639 Views

1 replies

0 likes

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Solved!! My music

Hi guys.... just wondering if anyone can help a brother out?...... so I've been off Spotify for about 3 months now and during the time ive been with Spotify ive really enjoyed it and saved heaps of playlists ect.......in this time ive still been payi...

Newbie

Hi guys.... just wondering if anyone can help a brother out?...... so I've been off Spotify for about 3 months now and during the time ive been with Spotify ive really enjoyed it and saved heaps of p...

OviiiOne

Community Legend

578 Views

1 replies

0 likes

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Emply Running Playlist

Hi, When i chose the Browse option and then select Running from the menu, the running playlist is emtpy. It attempts to set the tempo but it cannot. However, i never use this, i typically set the tempo myself and hit 'skip' to the voice telling me to...

Casual Listener

Hi, When i chose the Browse option and then select Running from the menu, the running playlist is emtpy.   It attempts to set the tempo but it cannot. However, i never use this, i typically se...

Sharonmccaughan

Casual Listener

567 Views

4 replies

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How many times do I have to dowload my music, If I have dowloaded it already?

I hace almost 2 years with premiun, and I dowload every son I add to my playlist. But now it seems like I have never dowloaded it and it is no possible. I want to use it with no internet connection, that is why I am paying for.

Casual Listener

I hace almost 2 years with premiun, and I dowload every son I add to my playlist. But now it seems like I have never dowloaded it and it is no possible. I want to use it with no internet connection, ...

JhohanMora

Casual Listener

861 Views

2 replies

1 likes

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Not Following my own Playlist

Hi, I created a collaborative playlist with my friend a few months ago. The other day when I opened the app, the playlist was no longer under my Playlists app. When I go to my friends profile I can find the playlist under public playlists and I can o...

Newbie

Hi, I created a collaborative playlist with my friend a few months ago. The other day when I opened the app, the playlist was no longer under my Playlists app. When I go to my friends profile I can f...

398 Views

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Superuser Contribution My premium account only works on my laptop. But in my Android smartphone, it only works as free

When I use Spotify on my laptop, Premium works just perfectly. But, when I want to use it on my Android smartphone, it works as if I wasnt premium. Please help . Im argentinian.

Newbie

When I use Spotify on my laptop, Premium works just perfectly. But, when I want to use it on my Android smartphone, it works as if I wasnt premium. Please help . Im argentinian.

user-removed

Not applicable

515 Views

1 replies

0 likes

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Why i cant pay with my bank card

It keep saying my card is having a bad day, why is this

Newbie

It keep saying my card is having a bad day, why is this

Joe

Community Legend

356 Views

1 replies

0 likes

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Superuser Contribution Equalização indisponível na versão 7.6.0.1219

Eu usava uma versão mais antiga do Spotify em um celular mais antigo e lá eu possuía a opção de equalizar as músicas segundo minhas preferências. Após adquirir um celular novo a versão passou para a 7.6.0.1219 e eu não mais tive a opção de ajustar o ...

Newbie

Eu usava uma versão mais antiga do Spotify em um celular mais antigo e lá eu possuía a opção de equalizar as músicas segundo minhas preferências. Após adquirir um celular novo a versão passou para a ...

user-removed

Not applicable

878 Views

1 replies

1 likes

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Superuser Contribution Shuffle the Playlist

Is there any easy way to shuffle up the playlist so the added song isent in the same place? (If i added same artist in a row) so i can shake everything up?I know theres a shuffle uption to play music with but thats kinda crappy beouse it allways take...

Newbie

Is there any easy way to shuffle up the playlist so the added song isent in the same place? (If i added same artist in a row) so i can shake everything up? I know theres a shuffle uption to play m...

user-removed

Not applicable

457 Views

1 replies

0 likes

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Superuser Contribution Problemas com wifi

Ate quando ficarei com problemas ao tentar ficar online pelo wifi ? Se continuar assim cancelo minha assinatura !

Newbie

Ate quando ficarei com problemas ao tentar ficar online pelo wifi ? Se continuar assim cancelo minha assinatura !

user-removed

Not applicable

578 Views

1 replies

0 likes

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Superuser Contribution Download gets deleted

Since 1 week I have the problem, that when I download my music - so I can listen to it without internet in my car or when I travel - it downloads the music but after an hour the music is gone and I habe to go online again. Can you please help me with...

Visitor

Since 1 week I have the problem, that when I download my music - so I can listen to it without internet in my car or when I travel - it downloads the music but after an hour the music is gone and I h...

user-removed

Not applicable

540 Views

1 replies

0 likes

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Superuser Contribution Songs do not download anymore

Okay so about a month ago I decided I wanted to see if I can download songs and have them available exclusively on my Spotify account. If I download songs onto my computer they show up on the local storage tab on the Spotify app. I figured out that i...

Newbie

Okay so about a month ago I decided I wanted to see if I can download songs and have them available exclusively on my Spotify account. If I download songs onto my computer they show up on the local s...

user-removed

Not applicable

617 Views

1 replies

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Superuser Contribution can't link spotify to shazam or tinder

Anytime I try to link my Spotify to either Shazam or Tinder, I get a white screen. google Nexus 5x all apps up to date

Newbie

Anytime I try to link my Spotify to either Shazam or Tinder, I get a white screen.   google Nexus 5x   all apps up to date  

user-removed

Not applicable

2062 Views

1 replies

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Superuser Contribution Downloaded Playlists are not downloaded anymore after update

Hallo everyone,I have an problem after every update, which means 3 times within the last 4 month and several times before.After an update spotifiy shows me no playlist as downloaded anymore. I am able to download them again, but referring to the amou...

Newbie

Hallo everyone, I have an problem after every update, which means 3 times within the last 4 month and several times before. After an update spotifiy shows me no playlist as downloaded anymore. ...

user-removed

Not applicable

485 Views

1 replies

0 likes

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Superuser Contribution Downloaded songs not playing

I have a problem.When I downloaded a playlist when playing it offline some songs are normal but with others, the bar does not move yet it says the song is playing. No sound is playing.I put it into offline mode, no change.Please help

Newbie

I have a problem. When I downloaded a playlist when playing it offline some songs are normal but with others, the bar does not move yet it says the song is playing. No sound is playing. I put ...

user-removed

Not applicable

794 Views

1 replies

0 likes

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Solved!! "Download over cellular data" is enabled but still NOT DOWNLOADING

I'm a Spotify premium user that had to FACTORY RESET my Samsung Galaxy A5 (2017) in order to get Download over cellular data to work, IT DOES NOT WORK FOR THe NTH TIME NOW!I've also tried doing a clean reinstall for a lot of times I can no longer cou...

Regular

I'm a Spotify premium user that had to FACTORY RESET my Samsung Galaxy A5 (2017) in order to get Download over cellular data to work, IT DOES NOT WORK FOR THe NTH TIME NOW! I've also tried doing a...

daveyp

Casual Listener

23908 Views

3 replies

0 likes

data downloading
Download error
downloading
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