Offline music keeps being deleted

[Chimiling]

I saw the solution to my problem, something about offline devices needing to reset from the Spotify side, then having to redownload my playlist. I was wondering if you could do the same with me, songs from my offline playlist keep being erased.

[OpTicNickson]

Hi @Chimiling

Sorry to hear this.

You should contact Customer Support if you want them to make changes to your account from their end. You can contact them here.

You can also contact Customer Support through the SpotifyCares Twitter account as an alternative. You can find them on Twitter (@SpotifyCares).

Hope this helps!

Nickson