Help Wizard

Step 1


Recommended Songs Section Disappears on Screen Reorientation

Recommended Songs Section Disappears on Screen Reorientation







Samsung Tab S4

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)


My Question or Issue

Very frequently when my screen reorients from horizontal to vertical or back the recommended song section at the bottom of a playlist just vanishes.  If I leave the playlist and come back then it returns, but then I have to reshuffle through all the recommended songs I didn't want for that playlist.  It gets really annoying really fast.

1 Reply

Hey there @Seranous


Thanks for posting - we’re here to help!


What you can do is log out and back in to your Spotify account to refresh the app. If you still observe this afterwards, make sure you perform a clean reinstall of Spotify on your device. This will remove corrupted data from previous installations that could be causing the issue. 


Another thing to try is disabling any power saving or data cleaning settings on the device. Make sure you try this since such features can often prevent the app from operating at full capacity.


Keep us posted! We'll be happy to lend a hand if you need more help. 

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