Announcements

Help Wizard

Step 1

NEXT STEP

Reinstalled Spotify and all my music is gone

Reinstalled Spotify and all my music is gone

I have an HTC one M8, and have had a premium subscription for a few months. This morning, I opened spotify for it to tell me it had no internet connection when I was connected to my 4G LTE connection. I restarted my phone and that did not solve my problem. I then uninstalled and reinstalled Spotify. I managed to get in but all of my music was gone. Giving me the option to browse. My playlists are still there, but not my music. I don't know what to do.
Reply
1 Reply

Try logging out and back in again a few times, sometimes it can just take a while to download the content.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Suggested posts