Help Wizard

Step 1

NEXT STEP

Saving offline play lists to ad card

Saving offline play lists to ad card

So I've been trying multiple times to move my offline olaylists to my 32gb so card but every time it saves to my phones local storage which only has about a gig left on it. My ad card is completely empty yet Spotify won't move the playlists. I've tried setting the download quality to extreme but it doesn't work.
Reply
2 Replies

Hey what device and android version are you using. If you're running android 4.4.3 or 4.4.2, spotify can't store the cache on an external SD card at the moment.

Can you try uninstalling the app, removing your SD card and reboot the phone.

 

Now put the SD card back in and re-install Spotify & login. I also recommend changing the dowload settings to DL in 'Extreme' quality as well.

 

Give the above a go and let us know how you get on.


Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Suggested posts