Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
410724 Views
554 replies
37 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I have a Dell Venue 8 3830 for Android. Every since I upgraded to Android 4.4.2 when I touch a result for an Album or Artist, Spotify minimizes to the home screen. I have been in touch with Spotify support, but so far nothing they have suggested has ...
I have a Dell Venue 8 3830 for Android. Every since I upgraded to Android 4.4.2 when I touch a result for an Album or Artist, Spotify minimizes to the home screen. I have been in touch with Spotify ...
Casual Listener
456 Views
3 replies
0 likes
I'm a premium user and make much use of offline playlists. I installed the "new" Spotify as required after the big security scare a couple weeks ago. What a train wreck. Now, my downloaded tracks are CONSTANTLY just disappearing from my Android phone...
I'm a premium user and make much use of offline playlists. I installed the "new" Spotify as required after the big security scare a couple weeks ago. What a train wreck. Now, my downloaded...
Regular
1797 Views
18 replies
0 likes
Why is the kindle version so different from the other versions? It requires a lot more with premium than all the other tablet versions, and the comuter versions.
Why is the kindle version so different from the other versions? It requires a lot more with premium than all the other tablet versions, and the comuter versions.
Community Legend
375 Views
1 replies
0 likes
Desde hace un tiempo descargo mis playlist y al revisar más tarde están como si no hubiese descargado nada.... toca volver a descargarlas y me pasa lo mismo repetidas veces
Desde hace un tiempo descargo mis playlist y al revisar más tarde están como si no hubiese descargado nada.... toca volver a descargarlas y me pasa lo mismo repetidas veces
Community Legend
358 Views
1 replies
0 likes
The biography section of Spotify lags on my Nexus 5. Reproduction: Launch Spotify for android Search for The Beatles Scroll to the bottom, where the bio appears Just before the bio appears, there will be dramatic lagging of the page scroll. It does t...
The biography section of Spotify lags on my Nexus 5. Reproduction: Launch Spotify for android Search for The Beatles Scroll to the bottom, where the bio appears Just before t...
Community Legend
335 Views
1 replies
0 likes
I can only use spotify connect feature with spotiamp release (0.2) on my laptop . Not able to connect to spotify desktop app though. Any solution? Thanks.
I can only use spotify connect feature with spotiamp release (0.2) on my laptop . Not able to connect to spotify desktop app though. Any solution? Thanks.
Community Legend
1410 Views
4 replies
0 likes
Hi guys, Weird problem. Started happening after the latest update. When on wifi this works perfectly. While on 3g Spotify insists that 'No internet connection available'. My 3g connection works just fine - I've been doing all the usual browsing, down...
Hi guys, Weird problem. Started happening after the latest update. When on wifi this works perfectly. While on 3g Spotify insists that 'No internet connection available'. My 3g connection ...
Not applicable
496 Views
1 replies
0 likes
I have an Motorola phone that I am upgrading to a new Samsung s5. How do I transfer my play list to the new phone? I'm a new user as you can tell from my question. Thanks
I have an Motorola phone that I am upgrading to a new Samsung s5. How do I transfer my play list to the new phone? I'm a new user as you can tell from my question. Thanks
Community Legend
386 Views
1 replies
0 likes
I am a premium user for last couple of months and this is the only problem I encountered and it is really annoying me. Everytime I try to download my offline lists, when the phone screen goes to sleep, it doesn't open again and phone doesn't respond ...
I am a premium user for last couple of months and this is the only problem I encountered and it is really annoying me. Everytime I try to download my offline lists, when the phone screen goes to slee...
Community Legend
653 Views
5 replies
0 likes
So I just got a new HTC and when I tried to log in to spotify through facebook, which has always worked in the past on other devices, it wouldn't work. The first time it loaded and then said something along the lines of "spotify would like to access ...
So I just got a new HTC and when I tried to log in to spotify through facebook, which has always worked in the past on other devices, it wouldn't work. The first time it loaded and then said someth...
Community Legend
3146 Views
5 replies
0 likes
I need help because I deleted my facebook and now spotifiy logged me out and I cannot get back in without using my facebook? Can an administrator convert my account over to a non facebook account.
I need help because I deleted my facebook and now spotifiy logged me out and I cannot get back in without using my facebook? Can an administrator convert my account over to a non facebook accou...
Community Legend
818 Views
1 replies
0 likes
Hi, i tried every kind of troubleshooting but it still won't work. I had an external 16 gb memory and i had music on it.... Like 1 week ago, i bought a new memory, 64 GB , for put more playlist on that. During the first Syncing my device had (when i ...
Hi, i tried every kind of troubleshooting but it still won't work. I had an external 16 gb memory and i had music on it.... Like 1 week ago, i bought a new memory, 64 GB , for put more pl...
Community Legend
1277 Views
12 replies
0 likes
Hi there, Hopefully one of you lovely people can help me..... I've noticed, over the last week or so, when I open up a playlist on Spotify, the first song I play plays with lots of distortion, for about 8 secs maybe. If I skip, the next track does th...
Hi there, Hopefully one of you lovely people can help me..... I've noticed, over the last week or so, when I open up a playlist on Spotify, the first song I play plays with lots...
Newbie
1717 Views
3 replies
0 likes
Was forced to update to new Spotify app (1.10.113), and when I did, my saved radio stations are all gone. I only see Recommended Stations. I really want my radio stations back! The two things I value the most with Spotify, my stations and my offline ...
Was forced to update to new Spotify app (1.10.113), and when I did, my saved radio stations are all gone. I only see Recommended Stations. I really want my radio stations back! The two things I ...
Regular
4102 Views
5 replies
0 likes
Hello,I would love to know if its possible to save music in internal storage,because I use SdCard only for flashing ROMs and I have only 1gb card. When I just take out sdcard app won't work
Hello,I would love to know if its possible to save music in internal storage,because I use SdCard only for flashing ROMs and I have only 1gb card. When I just take out sdcard app won't work
Community Legend
1008 Views
3 replies
0 likes
Almost everytime I try to sync a playlist, the SD Card gets ejected and I cannot use it on the phone again until I perform a checkdisk on the SD Card and try again. It seems the Spotify app does something wrong when syncing and corrupts my SD Card. I...
Almost everytime I try to sync a playlist, the SD Card gets ejected and I cannot use it on the phone again until I perform a checkdisk on the SD Card and try again. It seems the Spotify ap...
Community Legend
3841 Views
14 replies
1 likes
I am from the US and have been in Croatia for two weeks and my spotify premium is not working! I am connected to the internet but When I try to play music it says these feature are only for premium users! What do I do??
I am from the US and have been in Croatia for two weeks and my spotify premium is not working! I am connected to the internet but When I try to play music it says these feature are only for premium u...
Community Legend
449 Views
1 replies
0 likes
Seriously, while it is better than 'Create a Playlist' it is still awful. 1 search for artist2 find album3 save4 go to 'your music'5 find album again6 click offline buttonThis should be finished after step 3. (Step 7 is to try Beats and hope they are...
Seriously, while it is better than 'Create a Playlist' it is still awful. 1 search for artist 2 find album 3 save 4 go to 'your music' 5 find album again 6 click offline button This shoul...
Community Legend
712 Views
5 replies
0 likes
Spotify doesn't seem to be letting me set anymore tracks to "offline" saying I don't have space for them... I have over 24gb left of space.I read about the song number limit but I only have maybe 400-500 songs set to offline.
Spotify doesn't seem to be letting me set anymore tracks to "offline" saying I don't have space for them... I have over 24gb left of space. I read about the song number limit but I only have maybe...
Community Legend
471 Views
3 replies
0 likes
Since the new update came out where i had to unistall and reintall spotify my offline playlist wont dowload the songs that i have streamed, previosly they would change from grey to green after i listened to them but now they stay grey. i have a limit...
Since the new update came out where i had to unistall and reintall spotify my offline playlist wont dowload the songs that i have streamed, previosly they would change from grey to green after i list...
Community Legend
444 Views
3 replies
0 likes
