Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
50278 Views
66 replies
25 likes

50278 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881276 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881276 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27222 Views
4 replies
0 likes

27222 Views
4 replies
0 likes

Solved!! icon definition

I searched the spotify documentation and this forum and can't seem to find my answer. After you select a playlist, start playing a song, then slide the song display up so you can see the album art, there's two icons on the upper right of the screen. ...

rigman
Newbie
I searched the spotify documentation and this forum and can't seem to find my answer. After you select a playlist, start playing a song, then slide the song display up so you can see the album art, t...
2014-03-19 3:08:07 AM
2014-05-11 7:52:54 PM
sassysu11
Newbie
101343 Views
2 replies
1 likes

101343 Views
2 replies
1 likes

Solved!! Spotify not working on Samsung 3 mini

Spotify is just not working on my Samsung S3 mini. When I'm not on wifi songs take between 10 and 25 seconds to start that's if the tracks I've downloaded are available, most of the tracks when off-line are marked as 'not available' When I'm back on ...

edusf03
Regular
Spotify is just not working on my Samsung S3 mini. When I'm not on wifi songs take between 10 and 25 seconds to start that's if the tracks I've downloaded are available, most of the tracks...
2014-05-06 6:01:07 PM
2014-05-11 7:11:40 PM
kenyard
Casual Listener
995 Views
3 replies
0 likes

995 Views
3 replies
0 likes

Android Downloaded Playlists

In the old version of spotify mobile there was an option to show only downloaded playlists. Has this option been removed from the latest update. If not please could you show me where it is. Many thanks

user-removed
Visitor
In the old version of spotify mobile there was an option to show only downloaded playlists. Has this option been removed from the latest update. If not please could you show me where it is. M...
2014-05-10 2:58:05 PM
2014-05-11 1:33:26 PM
Peter__
Community Legend
403 Views
4 replies
0 likes

403 Views
4 replies
0 likes

Solved!! Cant see what user contributed to a shared playlist.

Ive recently Changed from an Iphone to Android and one thing thats bugging me is that i cant see which one of my friends put what tune into a shared playlist that i created. I have to go onto the laptop or back to my Iphone. I was hoping this would g...

Kidcreamola
Casual Listener
Ive recently Changed from an Iphone to Android and one thing thats bugging me is that i cant see which one of my friends put what tune into a shared playlist that i created. I have to go onto the lap...
2014-05-11 1:30:35 AM
2014-05-11 1:31:41 PM
Peter__
Community Legend
353 Views
1 replies
0 likes

353 Views
1 replies
0 likes

Bug when viewing album queue

See screenshot. Using a Nexus 5. http://imgur.com/JQspbQ8

Nirad
Casual Listener
See screenshot. Using a Nexus 5. http://imgur.com/JQspbQ8
2014-05-11 3:35:26 AM
2014-05-11 1:28:37 PM
Peter__
Community Legend
279 Views
1 replies
0 likes

279 Views
1 replies
0 likes

Solved!! Problems with using spotify on several devices

Hey Forum! I'm using spotify on my Android phone, my laptop, my stationary computer and my girlfriend uses it on her Android phone too. The problem is that spotify works differently on each device. On my Android phone everything works just fine and s...

spaades
Casual Listener
Hey Forum! I'm using spotify on my Android phone, my laptop, my stationary computer and my girlfriend uses it on her Android phone too. The problem is that spotify works differently on each ...
2012-03-28 12:16:54 PM
2014-05-11 1:27:26 PM
Peter__
Community Legend
1813 Views
9 replies
0 likes

1813 Views
9 replies
0 likes

How to turn player off?

How do I turn the player off, on a Galaxy tab? How do I shut it down? And how do I listen through Chrone by logging in? Where to click? Roland And why is it so complicated even to find out how to post in the community...?

rolllex
Music Fan
How do I turn the player off, on a Galaxy tab? How do I shut it down? And how do I listen through Chrone by logging in? Where to click? Roland And why is it so ...
2014-05-10 9:22:39 AM
2014-05-10 4:26:52 PM
rolllex
Music Fan
341 Views
2 replies
0 likes

341 Views
2 replies
0 likes

Buggy Widget

Hi, I noticed that every once in a while, the widget would bug out and look like this: This hapens both on my Nexus 5 running 4.4.2 and on my girlfriend's Note III running 4.4.2. If I hit the CD cover pic and the app starts, and then I back out the w...

pepper_rhino
Music Fan
Hi, I noticed that every once in a while, the widget would bug out and look like this: This hapens both on my Nexus 5 running 4.4.2 and on my girlfriend's Note III...
2014-05-10 2:16:10 PM
262 Views
0 replies
0 likes

262 Views
0 replies
0 likes

Speicher angeblich "voll"

Hi,
Ich kann wegen angeblich vollem Speicher nicht mehr Lieder in den offline Modus laden.

Dabei werden diese doch garnicht wirklich auf meinem Handy abgespeichert...Habe mich schon öfters neu angemeldet. Außerdem den Support kontaktiert und dort sag...

SimonDenkinger
Casual Listener
Hi, <br>Ich kann wegen angeblich vollem Speicher nicht mehr Lieder in den offline Modus laden. <br><br>Dabei werden diese doch garnicht wirklich auf meinem Handy abgespeichert...Hab...
2014-05-10 12:56:25 PM
1149 Views
0 replies
1 likes

1149 Views
0 replies
1 likes

Solved!! Shuffle complete catalog of artist

Where is the shuffle artist button? I'm on a premium account and living in the year 2014.

notmyusername
Regular
Where is the shuffle artist button? I'm on a premium account and living in the year 2014.
2014-05-08 1:54:23 AM
2014-05-10 12:52:33 PM
Peter__
Community Legend
2263 Views
6 replies
1 likes

2263 Views
6 replies
1 likes

Dont see two way communication in messages

When using desktop app, if i look at a conversation, i can see both my shared songs and the other persons shared songs to me. On Android, I only see the other persons shared somgs to me. Is this expected behavior or a bug?

user-removed
Visitor
When using desktop app, if i look at a conversation, i can see both my shared songs and the other persons shared songs to me. On Android, I only see the other persons shared somgs to me. Is this...
2014-05-10 6:11:45 AM
2014-05-10 12:51:11 PM
Peter__
Community Legend
269 Views
1 replies
0 likes

269 Views
1 replies
0 likes

Spotify thinks it's offline after a few seconds and restarts

Hello, I got the latest Spotify App on a unrooted Nexus 5 (Android 4.4.2). Since the new update, after a few (random) seconds Spotify thinks it is offline and restarts (registration screen shows up for a short time, about 1 second, then the UI resets...

greuff
Newbie
Hello, I got the latest Spotify App on a unrooted Nexus 5 (Android 4.4.2). Since the new update, after a few (random) seconds Spotify thinks it is offline and restarts (registration screen...
2014-05-10 9:28:43 AM
2014-05-10 12:48:03 PM
Peter__
Community Legend
389 Views
1 replies
0 likes

389 Views
1 replies
0 likes

Solved!! Premium not working

What are the steps you took to get to the error/issue? (We need to know what you are doing so we can do the exact same to try and get the same error) 1. install spotify 2. login with username 3. below settings -> take premium 4. click on take premium...

däne
Regular
What are the steps you took to get to the error/issue? (We need to know what you are doing so we can do the exact same to try and get the same error) 1. install spotify 2. login with userna...
2014-01-04 9:35:49 AM
2014-05-10 12:47:23 PM
Peter__
Community Legend
854 Views
10 replies
0 likes

854 Views
10 replies
0 likes

Solved!! See only offline playlists

There used to be a simple way to only see playlists that I've downloaded to my phone. I can't figure out how to do that with the new version and I can't find anything about it on the website.

icurate
Casual Listener
There used to be a simple way to only see playlists that I've downloaded to my phone. I can't figure out how to do that with the new version and I can't find anything about it on the website.
2014-05-10 1:29:11 AM
2014-05-10 1:54:04 AM
dinomight
Spotify Star
15160 Views
3 replies
0 likes

15160 Views
3 replies
0 likes

black screen

Every time I try to run spotify on my Samsung Galaxy S4, all I get is a black screen with three white lines at the top left, which do nothing. That's it. And there seems to be no way to reach Spotify support. What now?? Thanks Linda

lehighlinda
Casual Listener
Every time I try to run spotify on my Samsung Galaxy S4, all I get is a black screen with three white lines at the top left, which do nothing. That's it. And there seems to be no way to reach Spotify...
2014-05-08 1:18:30 AM
2014-05-09 12:17:39 AM
Marco
Community Legend
846 Views
2 replies
0 likes

846 Views
2 replies
0 likes

Sound stops working on my HTC One

Hi, I've read users are having problems with the sound just droping on their Android devices and there doesn't seem to be a solution other than turning the phone off and back on again. Right I can't listen to offline files, radio or anything. - Sound...

MrShaneH
Casual Listener
Hi, I've read users are having problems with the sound just droping on their Android devices and there doesn't seem to be a solution other than turning the phone off and back on agai...
2013-06-17 5:32:19 PM
2014-05-09 9:47:32 PM
duffusion
Regular
1776 Views
5 replies
0 likes

1776 Views
5 replies
0 likes

Deleting Profil

Hey, anyone can help me please! Wanted to install Spotify for my daughter on her new phone. So, first I registered for her online, but when I wanted to transfer that to her phone, it said: subscription not valid anymore. So I tried to subscribe again...

MarcoSal
Newbie
Hey, anyone can help me please! Wanted to install Spotify for my daughter on her new phone. So, first I registered for her online, but when I wanted to transfer that to her phone, it said: subscripti...
2013-08-20 6:39:06 PM
2014-05-09 8:42:38 PM
leon-suter
Newbie
412 Views
2 replies
0 likes

412 Views
2 replies
0 likes

Solved!! Your Music shuffles ALL instead of just album or playlist - Android

Free user, and I'm fine with it shuffling, however I would at least like it to only shuffle within the album or playlist. I've added several playlists and albums to the 'Your Music' section I've noticed that I'll pick a playlist and then about 3-4 so...

unkoolaidman
Regular
Free user, and I'm fine with it shuffling, however I would at least like it to only shuffle within the album or playlist. I've added several playlists and albums to the 'Your Music' sectio...
2014-05-09 5:19:24 PM
2014-05-09 7:39:00 PM
unkoolaidman
Regular
483 Views
2 replies
0 likes

483 Views
2 replies
0 likes

What the hell happened to my Your Music tracks on Android?

My songs from Your Music is still there on windows and my Nexus 7, but on my HTC One it totally vanished. I have tried everything, clearing cache data from the app (Not data), reinstalling from an APK and signing out/logging in.Spotify, seriously ple...

fluxunder
Casual Listener
My songs from Your Music is still there on windows and my Nexus 7, but on my HTC One it totally vanished. I have tried everything, clearing cache data from the app (Not data), reinstalling from an AP...
2014-05-09 3:35:52 PM
2014-05-09 7:06:20 PM
Peter__
Community Legend
350 Views
1 replies
0 likes

350 Views
1 replies
0 likes

Low volume issues with GPS instructions :(

I use BT in my car for music and for GPS instructions. Spotify now dips the volume of the music and lets it continue to play while the GPS instructions are read out. However it takes the GPS instructions with it so they are dipped as low as the music...

Jon_UK
Roadie
I use BT in my car for music and for GPS instructions. Spotify now dips the volume of the music and lets it continue to play while the GPS instructions are read out. However it takes the G...
2014-05-09 2:27:45 PM
2014-05-09 4:24:00 PM
Daniel
Community Legend
768 Views
1 replies
0 likes

768 Views
1 replies
0 likes

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