Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
ThomasWYale
Visitor
35970 Views
64 replies
25 likes

35970 Views
64 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
874104 Views
11 replies
51 likes
Android
Guide
Troubleshooting

874104 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
25573 Views
3 replies
0 likes

25573 Views
3 replies
0 likes

Spotify doesn't recognize my phone

LG 4x HD, Tried to add some local datas after about ~3 Months without adding new local datas. Spotify wont recognize my phone and thus not download any local stuff.. Spotify isnt blocked by my firewall. Tried reinstalling the app and desktop version....

uLtr4numb
Regular
LG 4x HD, Tried to add some local datas after about ~3 Months without adding new local datas. Spotify wont recognize my phone and thus not download any local stuff.. Spotify isnt blocked by my firewa...
2014-04-11 8:25:21 PM
2014-04-15 2:32:48 PM
Joe
Community Legend
2132 Views
10 replies
0 likes

2132 Views
10 replies
0 likes

Nothing is working!

I've been using my sister'a spotify account for a while because she has unlimited, so I decided to sign up for unlimited myself and use my account. It's been 5 days, and I've had nothing but problems. I can't get any of my music offline like I could ...

mindastya1029
Casual Listener
I've been using my sister'a spotify account for a while because she has unlimited, so I decided to sign up for unlimited myself and use my account. It's been 5 days, and I've had nothing but problems...
2014-04-14 8:56:31 PM
2014-04-14 12:32:52 AM
Joe
Community Legend
798 Views
5 replies
0 likes
Can't get music offline
Can't select music
Signed up for unlimited membership

798 Views
5 replies
0 likes

All playlists removed from device

Today I opened spotify on my mobile to find all the playlists that I had marked as "available offline" were reset and all the music was gone. What happened here, and how can I revert that? It was especially annoying since I was on a long trip and did...

icksie
Regular
Today I opened spotify on my mobile to find all the playlists that I had marked as "available offline" were reset and all the music was gone. What happened here, and how can I revert that? It was e...
2014-04-13 8:58:24 PM
2014-04-14 2:13:05 PM
icksie
Regular
385 Views
6 replies
0 likes

385 Views
6 replies
0 likes

premium devices

Got a new phone yesterday and i went to download my playlists on my device. Turned on my tablet to find everything had been undownloaded as i had more than 3 devices. Reset my devices as suggested and downloaded again on 3 devices only. Went to turn ...

kob91
Newbie
Got a new phone yesterday and i went to download my playlists on my device. Turned on my tablet to find everything had been undownloaded as i had more than 3 devices. Reset my devices as suggested an...
2014-04-14 12:31:00 PM
2014-04-14 1:38:18 PM
Joe
Community Legend
205 Views
1 replies
0 likes

205 Views
1 replies
0 likes

Solved!! Internet problem

Hello everybody. I have problems to use Spotify on Wi-Fi with Android. I can connect and use the application, but when the phone system is some idle time, the application disconnects from the internet and I have to open the application again to re-co...

JeffersonLima
Casual Listener
Hello everybody. I have problems to use Spotify on Wi-Fi with Android. I can connect and use the application, but when the phone system is some idle time, the application disconnects from the interne...
2014-04-13 3:17:49 AM
2014-04-14 5:03:51 AM
JeffersonLima
Casual Listener
343 Views
2 replies
0 likes

343 Views
2 replies
0 likes

Solved!! queue isnt resetting like it used to

Hi guys, before the latest version if I selected a playlist im sure it would reset my queue but would retain hard added tracks. Tonight I noticed that the queue seems to be cumulating/duplicating my choices. I.e chose shuffle playlist1 and then again...

andedrunkard
Roadie
Hi guys, before the latest version if I selected a playlist im sure it would reset my queue but would retain hard added tracks. Tonight I noticed that the queue seems to be cumulating/duplicating my ...
2014-04-14 1:42:22 AM
2014-04-14 2:10:38 AM
andedrunkard
Roadie
344 Views
2 replies
0 likes

344 Views
2 replies
0 likes

Forced to resync songs to offline mode

Hi guys, I have a problem with Spotify's offline mode. I can sync songs to my external sd card just fine; however, the songs do not stay synced. While in offline mode, the songs will suddenly become unavailable after an hour of unuse or after restart...

MimiTaylor
Music Fan
Hi guys, I have a problem with Spotify's offline mode. I can sync songs to my external sd card just fine; however, the songs do not stay synced. While in offline mode, the songs will sudde...
2014-04-13 8:37:16 PM
2014-04-13 9:17:44 PM
Joe
Community Legend
425 Views
3 replies
0 likes

425 Views
3 replies
0 likes

Solved!! 'Browse' and 'Discover' tab gone frome mobile app after the new update

Hey everyone, I updated to the newest version of Spotify a few days ago, and so far I'm loving it, but I have one really annoying bug. The 'Browse' and 'Discover' tabs have disappeared from my phone menu after this update. I still have them on my com...

cdl94
Regular
Hey everyone, I updated to the newest version of Spotify a few days ago, and so far I'm loving it, but I have one really annoying bug. The 'Browse' and 'Discover' tabs have disa...
2014-04-13 11:48:31 AM
2014-04-13 12:11:07 PM
Joe
Community Legend
1545 Views
5 replies
0 likes

1545 Views
5 replies
0 likes

My Spotify account lagging/crashing on all devices.

Hello, Gonna try get help from here because the support team aren't being all that helpful. Since the last update for android (0.7.9), whenever I have the playlist tab open, my playlists will load really slowly and most of the time will stop loading,...

VLEX26
Regular
Hello, Gonna try get help from here because the support team aren't being all that helpful. Since the last update for android (0.7.9), whenever I have the playlist tab open, my playlists will...
2014-04-13 6:22:12 AM
2014-04-13 12:00:23 PM
Joe
Community Legend
566 Views
8 replies
0 likes

566 Views
8 replies
0 likes

Certain songs wont sync to Andriod

I bought an album off of Itunes and transferred it to a Spotify playlist. They all worked except one song, the message "This track is not available" comes up when I try to play it off of my phone. It will work on my laptop off of Spotify though. It i...

danman129
Newbie
I bought an album off of Itunes and transferred it to a Spotify playlist. They all worked except one song, the message "This track is not available" comes up when I try to play it off of my phone. It...
2014-04-13 1:49:00 AM
2014-04-13 2:18:24 AM
Joe
Community Legend
187 Views
1 replies
0 likes

187 Views
1 replies
0 likes

Some Available Songs/Tracks Won't Play

Only one of my playlists have this problem but when I go to play the songs on shuffle on my android phone suggested songs play instead of my playlist is there a way of turning this off?

thesparkmellark
Casual Listener
Only one of my playlists have this problem but when I go to play the songs on shuffle on my android phone suggested songs play instead of my playlist is there a way of turning this off?
2014-04-12 7:14:47 PM
2014-04-12 10:16:26 PM
Joe
Community Legend
257 Views
3 replies
0 likes

257 Views
3 replies
0 likes

Solved!! External SD Card

Hi. I've been using Spotify Premium for a few months now. My external card has now 9 GB free space(I downloaded the songs from Spotify, Spotify online) and my phone has like 7-8 GB free space(Galaxy S4). I think Spotify downloads songs into where the...

Ranghild
Regular
Hi. I've been using Spotify Premium for a few months now. My external card has now 9 GB free space(I downloaded the songs from Spotify, Spotify online) and my phone has like 7-8 GB free space(Galaxy ...
2014-04-12 2:34:09 PM
2014-04-12 3:53:48 PM
Ranghild
Regular
746 Views
2 replies
0 likes

746 Views
2 replies
0 likes

App freezing on mobile data

Hi! My phone does well when I play music on Spotify via my wifi in any condition and state of screen and whole device. Problem starts when I go outside. It plays a few songs normally (1-3 songs), even when screen turns off, but on next song it plays ...

mololol303
Music Fan
Hi! My phone does well when I play music on Spotify via my wifi in any condition and state of screen and whole device. Problem starts when I go outside. It plays a few songs normally (1-3 songs), eve...
2014-04-03 11:09:34 PM
2014-04-12 1:58:35 PM
Sincredible
Casual Listener
774 Views
7 replies
0 likes

774 Views
7 replies
0 likes

Bug - Connect is unstable when Mobile Device turns into sleep mode

Hey there.. As a German user please be patient with my grammar. My connect setupSender: galaxy s4 playlist in shuffle mode Player: nexus 7 connected to a set of boxesProblemAfter picking a playlist with my s4, I turn off the display. A few songs late...

HobiToo
Newbie
Hey there.. As a German user please be patient with my grammar. My connect setup Sender: galaxy s4 playlist in shuffle mode Player: nexus 7 connected to a set of boxes Problem After pick...
2014-04-11 12:51:40 AM
2014-04-12 1:31:39 PM
Joe
Community Legend
527 Views
1 replies
0 likes
Bug connect wake wifi nexus 7 s4 reconnect problem

527 Views
1 replies
0 likes

Bluetooth problem

Bluetooth connection to my car stereo works very good until the screen turns off on my Note 2, after that the sound is stuttering every 3-4 seconds. When I turn the screen on again, the sound flows perfectly. This only happens on bluetooth connection...

Johnsa
Regular
Bluetooth connection to my car stereo works very good until the screen turns off on my Note 2, after that the sound is stuttering every 3-4 seconds. When I turn the screen on again, the sound flows p...
2014-04-04 11:44:32 PM
2014-04-12 11:01:11 AM
Johnsa
Regular
1560 Views
10 replies
0 likes

1560 Views
10 replies
0 likes

Solved!! cant delete 2 playlists android

hi ive got 20 playlist entries i can not get rid of on the android app! i have no access to a computer for awhile so i cant try on a computer!

destinywlf
Regular
hi ive got 20 playlist entries i can not get rid of on the android app! i have no access to a computer for awhile so i cant try on a computer!
2014-04-11 11:17:31 AM
2014-04-11 11:32:33 PM
destinywlf
Regular
393 Views
8 replies
0 likes

393 Views
8 replies
0 likes

Local files wont sync

So for almost a year now even after this new update that was supposed to make everything work better I still cannot sync my local files to my phone without using the work around of making a seperate playlist. When I first had the issue I was in conta...

BatmanHG
Casual Listener
So for almost a year now even after this new update that was supposed to make everything work better I still cannot sync my local files to my phone without using the work around of making a seperate ...
2014-04-11 3:32:15 AM
2014-04-11 11:07:05 PM
BatmanHG
Casual Listener
313 Views
4 replies
0 likes

313 Views
4 replies
0 likes

Audio basso usando Monster Beats Studio nel mio Samasung Galaxy s4

Utilizzando spotify con le mie Monster Beats Studio sul mio Samsung Galaxy s4 l'audio è bassissimo :(. Ho provato e riprovato ma nn c'è versi di riuscire sul mio smartphone ad utilizzare a pieno la potenza delle mie cuffie. Specifico che le cuffie so...

ilsolitofede
Casual Listener
Utilizzando spotify con le mie Monster Beats Studio sul mio Samsung Galaxy s4 l'audio è bassissimo :(. Ho provato e riprovato ma nn c'è versi di riuscire sul mio smartphone ad utilizzare a pieno la p...
2014-04-11 5:19:21 PM
2014-04-11 10:11:06 PM
ilsolitofede
Casual Listener
1317 Views
3 replies
0 likes

1317 Views
3 replies
0 likes

Spotify Connect Issues

We have one spotify account that we use on several devices. several PC's 2 phones and a nexus 7. Since the spotify connect feature was released we noticed that its connecting our phones and trying to control the other phone when we are NOT connected ...

kandlclark
Music Fan
We have one spotify account that we use on several devices. several PC's 2 phones and a nexus 7. Since the spotify connect feature was released we noticed that its connecting our phones a...
2014-04-10 10:49:21 PM
2014-04-11 4:05:07 PM
kandlclark
Music Fan
542 Views
4 replies
0 likes

542 Views
4 replies
0 likes

0.7.9 Bug/Error

I clicked the new filter icon, and the option appeared in the correct place for a second, but then it jumps to the corner...

Liam
Community Legend
I clicked the new filter icon, and the option appeared in the correct place for a second, but then it jumps to the corner...
2014-04-11 1:20:58 AM
2014-04-11 2:48:58 PM
VLEX26
Regular
453 Views
7 replies
0 likes

453 Views
7 replies
0 likes

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