Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
111104 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
223602 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
580741 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
478181 Views
577 replies
40 likes
Hi - I am a Premium user and I have a problem with Available Offline playlists looking like the are downloaded, but only some songs playing. The ones that don't play, look like they are playing (song progress marker is moving), but no sound (obivousl...
Hi - I am a Premium user and I have a problem with Available Offline playlists looking like the are downloaded, but only some songs playing. The ones that don't play, look like they are playing (song...
Community Legend
683 Views
3 replies
0 likes
Can't launch app. Galaxy S5Worked fine earlier todayPlease help
Can't launch app. Galaxy S5 Worked fine earlier today Please help
Community Legend
391 Views
1 replies
0 likes
Is there a way to make spotify work with ford app link? I just bought a 2014 focus and it doesn't seem to work. I can stream through bluetooth but I would really like to see song titles and stuff on the screen as well as be able to control app better...
Is there a way to make spotify work with ford app link? I just bought a 2014 focus and it doesn't seem to work. I can stream through bluetooth but I would really like to see song titles and stuff o...
Community Legend
434 Views
1 replies
0 likes
I cancel my subscription 3 months ago and just had to do it again. Why didn't it go through and where is my refund for the three months of no use or app??
I cancel my subscription 3 months ago and just had to do it again. Why didn't it go through and where is my refund for the three months of no use or app??
Community Legend
580 Views
1 replies
0 likes
It seems that everytime I update Spotify then I have to redownload my music to play offline. Is there a setting I'm not finding? If anyone has anything for solving this please contact me [email protected]. I may miss the solution to this by just re...
It seems that everytime I update Spotify then I have to redownload my music to play offline. Is there a setting I'm not finding? If anyone has anything for solving this please contact me rsassy000@gm...
Casual Listener
672 Views
2 replies
0 likes
Since the last update, i cannot use spotify on my Samsung GT S5300. I paid the big money for my subscription to listen to offline music while commuting/jogging. Listening to music on my phone was ideal in those situations. Now it's impossible, so I c...
Since the last update, i cannot use spotify on my Samsung GT S5300. I paid the big money for my subscription to listen to offline music while commuting/jogging. Listening to music on my phone wa...
Casual Listener
1129 Views
6 replies
0 likes
I'm using kindle fire hdx downloaded from the amazon appstore i found out I'm not the paid member but I can click the extreme quality button. is it really providing extreme quality when i clicked? because it seems nothing different.. and nothing pop-...
I'm using kindle fire hdx downloaded from the amazon appstore i found out I'm not the paid member but I can click the extreme quality button. is it really providing extreme quality when i click...
Community Legend
968 Views
8 replies
0 likes
Greetings. So I've had this issue for a while, I have googled around and tried to solve it myself, to no avail. After setting up both my phone and laptop to the same WiFi network, creating a playlist for my local files and pushing "download" for that...
Greetings. So I've had this issue for a while, I have googled around and tried to solve it myself, to no avail. After setting up both my phone and laptop to the same WiFi network, creating a playlist...
Casual Listener
884 Views
1 replies
1 likes
Yo! I've got a Sony Ericsson xperia X10 mini pro, which I'm trying to sync one of my playlists to offline mode. That works out just fine, for the first 3 songs, then it freezes. Tried reinstalling, deleting cache and files, deleting some of my playli...
Yo! I've got a Sony Ericsson xperia X10 mini pro, which I'm trying to sync one of my playlists to offline mode. That works out just fine, for the first 3 songs, then it freezes. Tried reinst...
Regular
4894 Views
23 replies
0 likes
This is an issue I've been experiencing for a few months now and maybe somebody here can help me out. For a while now my offline playlists have not been updating as they should. When I attempt to download a playlist it will appear to download like no...
This is an issue I've been experiencing for a few months now and maybe somebody here can help me out. 🙂 For a while now my offline playlists have not been updating as they should. When I ...
Community Legend
835 Views
3 replies
0 likes
Hi, How can I add songs from my friends playlist in My Music on Android? Ninad
Hi, How can I add songs from my friends playlist in My Music on Android? Ninad
Community Legend
579 Views
3 replies
0 likes
Dear, As title describes, spotify is not starting properly. It is not loading or it freezes/crashes on startup. Android 4.4.2 Xperia Z Yesterdays update caused this, i guess.
Dear, As title describes, spotify is not starting properly. It is not loading or it freezes/crashes on startup. Android 4.4.2 Xperia Z Yesterdays update caused this, i guess.
Regular
3221 Views
13 replies
0 likes
After my premium trial ends, will I be able to keep my downloaded music and listen to it offline?
After my premium trial ends, will I be able to keep my downloaded music and listen to it offline?
Roadie
706 Views
1 replies
0 likes
My Galaxy Note 3 syncs my playlists by first letter of first word of a playlist by default now. I have my playlists alphabetized on desktop with the first letter of last name of an individual artist and with the first character of the group name. My ...
My Galaxy Note 3 syncs my playlists by first letter of first word of a playlist by default now. I have my playlists alphabetized on desktop with the first letter of last name of an individual artist...
Regular
1019 Views
2 replies
0 likes
Hi just noticed that i cant login thru facebook on my android mobile device. all apps updated, tried logging manually using my facebook email and password getting message "Unable to login. either the username or password is incorrect". I can login th...
Hi just noticed that i cant login thru facebook on my android mobile device. all apps updated, tried logging manually using my facebook email and password getting message "Unable to login. either the...
Casual Listener
2797 Views
3 replies
0 likes
Specifically "Faded by Zhu" . Looked it up on my desktop and added it to my playlist. But it didnt synchronize with my phone and when i looked for the song directly on my phone it was not even found. Has anyone encountered sth alike? its not a big pr...
Specifically "Faded by Zhu" . Looked it up on my desktop and added it to my playlist. But it didnt synchronize with my phone and when i looked for the song directly on my phone it was not even foun...
Community Legend
1020 Views
6 replies
0 likes
Hey! Why has my tablet turned on to be controlled by my smartphone (both android) and can not be in standby mode since the last app update? Greets
Hey! Why has my tablet turned on to be controlled by my smartphone (both android) and can not be in standby mode since the last app update? Greets
Community Legend
671 Views
3 replies
0 likes
Spotify feature requestsRepeat one songAdd album to EXISTING Play ListChange the order of songs on a Play ListTag albums and songs by Genre and add a Genre tab like Google All AccessSave a QueConnect with desktop app like mobile to mobile can do over...
Spotify feature requests Repeat one song Add album to EXISTING Play List Change the order of songs on a Play List Tag albums and songs by Genre and add a Genre tab like Google All Access Save ...
Roadie
2904 Views
10 replies
1 likes
So I finally got through the arseache of downloading the old spotify so I could sync playlists to my sd card and left my phone downloading all night, it was still going this morning, and then the phone ran out of battery. I switched it back on, logge...
So I finally got through the arseache of downloading the old spotify so I could sync playlists to my sd card and left my phone downloading all night, it was still going this morning, and then the pho...
Not applicable
4936 Views
14 replies
1 likes
Ive had spotify for some time and my sister and dad also use it. We had it synced to more than three devices so my kindle unsynced. When I went to redownload playlists it would only allow me to download new playlists, not the ones I had had on offlin...
Ive had spotify for some time and my sister and dad also use it. We had it synced to more than three devices so my kindle unsynced. When I went to redownload playlists it would only allow me to downl...
Spotify Star
413 Views
1 replies
0 likes
