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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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wrong profile

When I'm checking my profile on Spotify on my phone, it appears an other person than me. It shows my own songs and playlists etc, but shouldn't it also show me, when I click on "profile"?

Casual Listener

When I'm checking my profile on Spotify on my phone, it appears an other person than me.  It shows my own songs and playlists etc, but shouldn't it also show me, when I click on "profile"?

Joe

Community Legend

766 Views

7 replies

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spotify synchronisation mit android geht nicht

hallo leute, ich würde gerne meine musik-dateien auf meinem handy mit spotify synchronisieren. leider erscheint mein s3 mini nicht in der geräteliste von spotify, ich habe pc und handy mit demselben wlan netzwerk verbunden,mich an- und abgemeldet (mi...

Casual Listener

hallo leute, ich würde gerne meine musik-dateien auf meinem handy mit spotify synchronisieren. leider erscheint mein s3 mini nicht in der geräteliste von spotify, ich habe pc und handy mit demselben ...

vitelli

Casual Listener

908 Views

5 replies

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Android Offline Mode

Hi; in offline mode while listening to music on my phone more than 3 - 4 songs in a row when the phone is standing skip, and I already miss playing music is moving one by one

Casual Listener

Hi; in offline mode while listening to music on my phone more than 3 - 4 songs in a row when the phone is standing skip, and I already miss playing music is moving one by one

Joe

Community Legend

486 Views

3 replies

0 likes

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Two Devices One Premium?

I'm going on vacation and would like to be able to stream music without internet on two devices at the same time. Is this possible with Spotify Premium?

Newbie

I'm going on vacation and would like to be able to stream music without internet on two devices at the same time. Is this possible with Spotify Premium?

TheStageIsOver

Regular

465 Views

2 replies

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Equalizer keeps restarting

OK I complained about this before and nothing was done about it. I was a premium subscriber before and cancelled it because I will listen to music and the volume will get loud and go back down. I don't even touch the volume button on my phone. And my...

Casual Listener

OK I complained about this before and nothing was done about it. I was a premium subscriber before and cancelled it because I will listen to music and the volume will get loud and go back down. I don...

bmwknight89

Casual Listener

543 Views

3 replies

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Solved!! no activity box. is it normal?

Spotify version 076.357. Android 4.2.2. Tablet Asus Me302kl. I can`t see friends activity: there is no box at the right side like i see in the desktop version. I have a premium account. Any solution?

Casual Listener

Spotify version 076.357. Android 4.2.2. Tablet Asus Me302kl. I can`t see friends activity: there is no box at the right side like i see in the desktop version. I have a premium account. Any solution?

pacchetti

Casual Listener

596 Views

2 replies

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Solved!! Auto play

Hi, I have 2 phones which is one is android and one more is iphone user. When i click play a song in my iphone spotify app, my android phone also also auto play that song which is i didnt do anything.How to stop this auto play? or its a bug. Thanks

Newbie

Hi,   I have 2 phones which is one is android and  one more is iphone user. When i click play a song in my iphone spotify app, my android phone also also auto play that song which is i ...

Peter__

Community Legend

544 Views

1 replies

0 likes

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Song problem on MacBook Air

One song called Looking Ass by Young Money, Nicki Minaj doesn't work on my computer (MacBook Air) but it works on my Android (HTC One). It says "There is a problem with the connection to Spotify. Please try again shortly. (802)". My username is beatr...

Newbie

One song called Looking Ass by Young Money, Nicki Minaj doesn't work on my computer (MacBook Air) but it works on my Android (HTC One). It says "There is a problem with the connection to Spotify. Ple...

Joe

Community Legend

339 Views

1 replies

0 likes

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Premium not working!

I have tried closing app, logging out several times.. Not working! Frustrated!!

Casual Listener

I have tried closing app, logging out several times.. Not working! Frustrated!!

Peter__

Community Legend

415 Views

3 replies

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Bluetooth Speakers and Phone Audio issue

I have a strange issue where spotify stops me from being able to record through google now on a nexus 5. I use my phone + spotify in an interesting way with my car bluetooth. I have two bluetooth connections running simeltaneously (because my car onl...

Casual Listener

I have a strange issue where spotify stops me from being able to record through google now on a nexus 5.   I use my phone + spotify in an interesting way with my car bluetooth. I have two bl...

DarkwinX

Casual Listener

1187 Views

4 replies

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Incorrect 2G/3G Traffic Usage

Hello everyone, I've a premium account, and today I've got a huge problem with my Spotify App on my Android Nexus 5 device. Using my WiFi network, after adding a song to the "star" playlist, there were problems downloading it. I decided to stop it an...

Casual Listener

Hello everyone,   I've a premium account, and today I've got a huge problem with my Spotify App on my Android Nexus 5 device.   Using my WiFi network, after adding a song to th...

iakko

Casual Listener

458 Views

2 replies

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Superuser Contribution Why the hell can't I sync my local files by just plugging my phone into my computer?

I have a Samsung Galaxy Note 2 N7100, which I'd like to sync my local files over to. I realize that you can do that by connecting to the same WiFi network as my computer. The problem is that I use a desktop, and I'm running it over an ethernet cable....

Regular

I have a Samsung Galaxy Note 2 N7100, which I'd like to sync my local files over to. I realize that you can do that by connecting to the same WiFi network as my computer. The problem is that I use a ...

user-removed

Not applicable

6345 Views

9 replies

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Solved!! Syncing error

Everytime I try to sync my one and only playlist, this same message appears: Syncing error, Unknown error. Also syncing doesn't happen with my computer. My phone is brand new Samsung galaxy S4 Mini. I have tons of free space, I've tried to turn on 2/...

Regular

Everytime I try to sync my one and only playlist, this same message appears: Syncing error, Unknown error. Also syncing doesn't happen with my computer. My phone is brand new Samsung galaxy S4 Mini. ...

Jannikki

Regular

900 Views

8 replies

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Data Usage Samsung Galaxy S4

Hello everyone, Spotify is announced as the app which used the most data on my S4 this month. Even if turned 2g /3g off - it seems to use a high amount of data when i'm not using Wlan (i just listened to offline playlists) - because of that, i used a...

Casual Listener

Hello everyone,   Spotify is announced as the app which used the most data on my S4 this month. Even if turned 2g  /3g off - it seems to use a high amount of data when i'm not using W...

Joe

Community Legend

916 Views

3 replies

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heeelp

Pls heeelp meee !!!Can u speek german ? My spotify app dosent work !!!

Newbie

Pls heeelp meee !!! Can u speek german ? My spotify app dosent work !!!

Peter__

Community Legend

289 Views

1 replies

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All my Playlists are gone!

Dear Spotify team, I checked several threads in the community and could not find any specific help. I have the following Hardware/Software: Samsung Galaxy S3 Android Verison 4.3 Current Spotify Version (re-installed today) SD-Card 32 Gb I have the fo...

Casual Listener

Dear Spotify team, I checked several threads in the community and could not find any specific help.   I have the following Hardware/Software: Samsung Galaxy S3 Android Verison 4.3 Cu...

Joe

Community Legend

357 Views

1 replies

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Solved!! Can't download Spotify to Android

Hi, I have Spotify Premium, use it fine on laptop & PC. I have a new (to me) Samsung GT-S5830. I can log onto my Spotify account on the Android. When I try to download the Spotify app via Google Play I get the error message "you don't have any device...

Regular

Hi,   I have Spotify Premium, use it fine on laptop & PC. I have a new (to me) Samsung GT-S5830. I can log onto my Spotify account on the Android.   When I try to download the S...

prupil

Newbie

50188 Views

5 replies

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Solved!! Yamaha RX-V675 don't show up as a device in spotify connect

I have a Yamaha RX-V675 with an internet connection and connected to my router and an iPhone and Galaxy s4 both with spotify premium connected to the same router in the same network, but the receiver didn't show up as a device when i touch the button...

Regular

I have a Yamaha RX-V675 with an internet connection and connected to my router and an iPhone and Galaxy s4 both with spotify premium connected to the same router in the same network, but the receiver...

Jax_ter

Casual Listener

20202 Views

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Solved!! Premium in my telephone

Hey, I have the Spotify premium account installed on my laptop, but when I download the app in my telephone it isn't premium, do I have to pay twice? How can I make my Spotify telephone app premium too?

Visitor

Hey, I have the Spotify premium account installed on my laptop, but when I download the app in my telephone it isn't premium, do I have to pay twice? How can I make my Spotify telephone app premium t...

Victor1963

Newbie

625 Views

3 replies

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Connection available without showing an error

Hi, I have a Sony Xperia ZR and lately Spotify does not allow me to leave my playlist in "Available Offline" and displays a message that says "sync error, unknown error - continue". I need help because I have a paid account Primium.

Casual Listener

Hi, I have a Sony Xperia ZR and lately Spotify does not allow me to leave my playlist in "Available Offline" and displays a message that says "sync error, unknown error - continue". I need help becau...

Joe

Community Legend

535 Views

3 replies

0 likes

  • 535 Views
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