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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115048 Views

27 replies

4 likes

  • 115048 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231341 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231341 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590749 Views

79 replies

3 likes

  • 590749 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485318 Views

580 replies

42 likes

Account
Free
  • 485318 Views
  • 580 replies
  • 42 likes

problems with money

Hey, I'm from Brazil and I've just started with my premium account yestarday( 4th of July) and in the app says I'm only gonna pay for it from 3rd August. But I already had to pay 30 reais ( about 13 dollars) with no reason. What shoud I do?

Newbie

Hey, I'm from Brazil and I've just started with my premium account yestarday( 4th of July) and in the app says I'm only gonna pay for it from 3rd August. But I already had to pay 30 reais ( about 13 ...

Joe

Community Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

how to save offline music to sd card/external memory

I have a samsung note 3 with 32g internal memory and an external with 16g. I've tried different ways to save the music to my external memory like clean the cache, download extreme quality, delete the folder of spotify in my file, uninstall spotify th...

Casual Listener

I have a samsung note 3 with 32g internal memory and an external with 16g. I've tried different ways to save the music to my external memory like clean the cache, download extreme quality, delete the...

Joe

Community Legend

1940 Views

2 replies

0 likes

  • 1940 Views
  • 2 replies
  • 0 likes

Solved!! Enhanced Audio Quality

You can now choose between standard or enchanced audio quality (up to 320kbps)

Regular

You can now choose between standard or enchanced audio quality (up to 320kbps)

SuperWisdom

Community Legend

1510 Views

8 replies

0 likes

  • 1510 Views
  • 8 replies
  • 0 likes

Offfline mode and downloading

I have a couple of songs I downloaded for offfline play, and these are in extreme quality, as I set it to that, music streaming is in normal quality in my settings. If I play these songs from 'my songs' will they play the downloaded extreme quality v...

Newbie

I have a couple of songs I downloaded for offfline play, and these are in extreme quality, as I set it to that, music streaming is in normal quality in my settings. If I play these songs from ...

Josh

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Strange behavior when playback is paused.

I just recently started noticing some odd behavior when using spotify on my Sprint Galaxy Note III (android 4.4.2) I listen to spotify through bluetooth while driving, priomarily to and from work. I noticed recently that whenever the playback is paus...

Newbie

I just recently started noticing some odd behavior when using spotify on my Sprint Galaxy Note III (android 4.4.2)   I listen to spotify through bluetooth while driving, priomarily to and fr...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

Android Tablet

Hi, I'm a Premium user and I want to purchase a new Android Tablet for use in the car. Can somebody please confirm if the "My Music" feature would be available on the Android app? I'm just a bit unsure seeing as the IPAD app doesnt have it. Thanks

Casual Listener

Hi,   I'm a Premium user and I want to purchase a new Android Tablet for use in the car.   Can somebody please confirm if the "My Music" feature would be available on the ...

Joe

Community Legend

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Audio Effects on Samsung Galaxy S4

Hi there - hoping someone can help. I am using Spotify on my Galaxy S4 and have switched on the Audio Effects which makes a massive different to the sound. It seems that when I open some other apps, including just switching to a web browser and also ...

Visitor

Hi there - hoping someone can help.   I am using Spotify on my Galaxy S4 and have switched on the Audio Effects which makes a massive different to the sound.   It seems that when I ...

Stemag64

Music Fan

15678 Views

36 replies

0 likes

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  • 36 replies
  • 0 likes

Spotify Connect only good for a couple of tracks then stops

When I connect my Nexus 5 to play through my Nexus 7 which is connected to the stereo, the Nexus 5 only has control for a couple of songs. The Nexus 7 will continue playing but Spotify stops on the 5. When I restart Spotify on the 5, the 7 stops, the...

Roadie

When I connect my Nexus 5 to play through my Nexus 7 which is connected to the stereo, the Nexus 5 only has control for a couple of songs. The Nexus 7 will continue playing but Spotify stops on the 5...

Joe

Community Legend

691 Views

3 replies

0 likes

  • 691 Views
  • 3 replies
  • 0 likes

Song released on iTunes and Google Play not released on Spotify

First off, I'm not really sure what goes and what doesnt on this forum, so I apologize if this post is completely off-topic. So anyways, a song known as Ariana Grande feat. Zedd - Break Free was recently released on iTunes and Google Play Music, but ...

Newbie

First off, I'm not really sure what goes and what doesnt on this forum, so I apologize if this post is completely off-topic. So anyways, a song known as Ariana Grande feat. Zedd - Break Free was rece...

Josh

Community Legend

861 Views

2 replies

1 likes

  • 861 Views
  • 2 replies
  • 1 likes

Solved!! Created Playlist on Computer, can not access in Moto X

Hey Guys, So i created a playlist on my profile on my PC. Everything works fine on the computer and i can cycle through all my songs in the playlist but when i try accessing the same playlist on my Moto X (android phone) that playlist is grayed out a...

Regular

Hey Guys, So i created a playlist on my profile on my PC. Everything works fine on the computer and i can cycle through all my songs in the playlist but when i try accessing the same playlist on ...

Z3r0115

Regular

1306 Views

9 replies

0 likes

  • 1306 Views
  • 9 replies
  • 0 likes

Solved!! Re: [Tutorial] Spotify not playing what you expect it to? How to Clear your Play Queue

I'm a newbie here, and that's a great way to clear the queue on my PC. Thanks! Any ideas for clearing the queue on the Android app? A lot of people have said that just playing something else will do it, but that just seems to add more to queue. Only ...

Music Fan

I'm a newbie here, and that's a great way to clear the queue on my PC. Thanks! Any ideas for clearing the queue on the Android app? A lot of people have said that just playing something else will do ...

Peter__

Community Legend

914 Views

4 replies

0 likes

  • 914 Views
  • 4 replies
  • 0 likes

Note for everyone, there is playlist sorting in the new app!

Well I know that I've seen this asked on other sites so hopefully this doesn't make me look like an idiot. Until recently I didn't think that there was playlist sorting in the new Android app until a tech showed me how to get to it. At the top of the...

Casual Listener

Well I know that I've seen this asked on other sites so hopefully this doesn't make me look like an idiot. Until recently I didn't think that there was playlist sorting in the new Android app until a...

Peter__

Community Legend

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Solved!! Playlists keeps refreshing, music stops, samsung galaxy s5

Sendt this as mail to Spotify user support. Anny ideas/ other people strugling with this? (May be some bad grammar/spelling mistakes, I'm Norwegian)When I'm in the playlist menu it just keeps refreshing everything. Making the music stop, playlist nam...

Regular

Sendt this as mail to Spotify user support. Anny ideas/ other people strugling with this? (May be some bad grammar/spelling mistakes, I'm Norwegian) When I'm in the playlist menu it just keeps ref...

GhostX

Regular

9902 Views

20 replies

0 likes

  • 9902 Views
  • 20 replies
  • 0 likes

Gaming

You can play music while you gaming

Regular

You can play music while you gaming

382 Views

0 replies

0 likes

  • 382 Views
  • 0 replies
  • 0 likes

Contact book integration

To help you find and follow your Friends

Regular

To help you find and follow your Friends

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
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Connect works now / Thank you Meredith

I reported top Meredith bug. Android app just skipped top next song when opened it after it goes to sleep using Connect. After last app update, all works like a charm. Even if app is sleeping and I open it, song plays normally to end without skips. T...

Visitor

I reported top Meredith bug.   Android app just skipped top next song when opened it after it goes to sleep using Connect. After last app update, all works like a charm. Even if app is sleep...

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

Samsung Galaxy S4

So my previous Spotify account was linked to my Facebook. Then my account was hacked and i had to cancel it. I re-registered with Facebook and you guys were fantastic in getting my playlists back...They all show up fine in the Desktop app however whe...

Regular

So my previous Spotify account was linked to my Facebook.  Then my account was hacked and i had to cancel it.  I re-registered with Facebook and you guys were fantastic in getting my playli...

Joe

Community Legend

1003 Views

5 replies

0 likes

  • 1003 Views
  • 5 replies
  • 0 likes

Poor Equalizer, Bass, Treble, Volume Enhancement compare to Poweramp Pro

Poor Equalizer, Bass, Treble, Volume Enhancement compare to Poweramp Pro Hope Spotify able to improve on the sound effect that compareable with Poweramp Pro, I love Poweramp Pro sound quality, but Spotify sound quality low compare to Poweramp Pro. Pl...

Regular

Poor Equalizer, Bass, Treble, Volume Enhancement compare to Poweramp Pro Hope Spotify able to improve on the sound effect that compareable with Poweramp Pro, I love Poweramp Pro sound quality, but Sp...

ooiweichean

Regular

1718 Views

2 replies

0 likes

  • 1718 Views
  • 2 replies
  • 0 likes

Problem with Available Offline playlists not playing offline

Hi - I am a Premium user and I have a problem with Available Offline playlists looking like the are downloaded, but only some songs playing. The ones that don't play, look like they are playing (song progress marker is moving), but no sound (obivousl...

Casual Listener

Hi - I am a Premium user and I have a problem with Available Offline playlists looking like the are downloaded, but only some songs playing. The ones that don't play, look like they are playing (song...

Joe

Community Legend

696 Views

3 replies

0 likes

  • 696 Views
  • 3 replies
  • 0 likes