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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6855 Views

0 replies

7 likes

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Spotify is lagging and freezing

Hello. I'm using spotify on LG L9. It's a good phone so i don't know why my playlist are loading in 1 minute, Skipping song takes 30 seconds, also before i will listen advertisement i have to wait 10 more seconds. My net 3G so in my opinion net speed...

Roadie

Hello. I'm using spotify on LG L9. It's a good phone so i don't know why my playlist are loading in 1 minute, Skipping song takes 30 seconds, also before i will listen advertisement i have to wait ...

user-removed

Not applicable

7654 Views

9 replies

0 likes

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Solved!! spotify on ext sd n part2

Acc to instruction I installed Spotify on ext sd. It worked one day. The it stopped working and since that no way how to place it on ext sd. Tried other card - same result. Photos are on ext sd. Spotify always appears on int storage. I restarted mobi...

Music Fan

Acc to instruction I installed Spotify on ext sd. It worked one day. The it stopped working and since that no way how to place it on ext sd. Tried other card - same result. Photos are on ext sd. Spot...

jorden_klwekk

Casual Listener

997 Views

5 replies

1 likes

  • 997 Views
  • 5 replies
  • 1 likes

App not recognising me as premium member

have downloaded the app for my new htc desire 601, however it is not recognising me as a premium member???

Newbie

have downloaded the app for my new htc desire 601, however it is not recognising me as a premium member???

BladeRun

Newbie

599 Views

6 replies

0 likes

  • 599 Views
  • 6 replies
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Samsung Galaxy S 3 does not show up in desktop client for syncing

I am a premium member and my Galaxy S3 will not show up on my devices tab in the desktop client. I am trying to sync a few local songs to my phone and whenever i press the song on my phone I get a "track is not available" message. Both devices are on...

Casual Listener

I am a premium member and my Galaxy S3 will not show up on my devices tab in the desktop client. I am trying to sync a few local songs to my phone and whenever i press the song on my phone I get a "t...

Joe

Community Legend

658 Views

3 replies

0 likes

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Solved!! Issue with offline playlists still not resolved

Look, I've seen the sticky, saw 100's of replies from people with the same or similar problems, and one reply marked as "Solution", which is just NOT the solution. So how do i get my offline playlists back? The songs are all there on my sd card, the ...

Visitor

Look, I've seen the sticky, saw 100's of replies from people with the same or similar problems, and one reply marked as "Solution", which is just NOT the solution. So how do i get my offline playli...

user-removed

Not applicable

667 Views

2 replies

0 likes

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Distortion when playing music on Samsung Galaxy Tab 12.2 speakers, but not on headphones.

I have noticed a lot of music sounding mildly to heavily distorted when playing on my tablet's speakers, but not on my headphones when plugged in on the same device. It's noticeable mostly on tracks that are recorded at a relatively low level (András...

Casual Listener

I have noticed a lot of music sounding mildly to heavily distorted when playing on my tablet's speakers, but not on my headphones when plugged in on the same device. It's noticeable mostly on tracks ...

449 Views

0 replies

0 likes

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Solved!! external sd card

I read threads below, but cannot find the solution on using the external sd card. Should I reinstall Spotify with card mounted or just delete all data and make the first downloading with the card mounted?

Music Fan

I read threads below, but cannot find the solution on using the external sd card. Should I reinstall Spotify with card mounted or just delete all data and make the first downloading with the card mou...

jara_vyoral

Music Fan

2905 Views

22 replies

0 likes

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  • 22 replies
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The Track is Not Available

I have a Premium subscription and I have one of my playlists downloaded for offline listening. I connected to Wifi so all songs should have downloaded. But when I go offline there are a few songs that will not play. It says "The Track is not Availabl...

Music Fan

I have a Premium subscription and I have one of my playlists downloaded for offline listening.  I connected to Wifi so all songs should have downloaded.  But when I go offline there are a f...

user-removed

Not applicable

543 Views

1 replies

0 likes

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Android app -UI Lang selection

Hi,I would like to have an option to switch to English language in Spotify from my default language. I'm not saying that translation is bad, just would be easier to follow Forums guidance and somehow it seems more natural to have it in English as all...

Music Fan

Hi, I would like to have an option to switch to English language in Spotify from my default language. I'm not saying that translation is bad, just would be easier to follow Forums guidance and someh...

martymax

Newbie

3746 Views

3 replies

5 likes

Android App
language
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  • 3 replies
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Can't login to spotify on HTC One

Hello all, I recently upgraded from my HTC One S (where my premium spotify account worked perfectly) to the new HTC One. I downloaded the app. Hit login- login with Facebook- It then asks permission to access my account, I hit ok- a circular load sym...

Casual Listener

Hello all,        I recently upgraded from my HTC One S (where my premium spotify account worked perfectly) to the new HTC One. I downloaded the app. Hit login- login with F...

Daniel

Community Legend

1299 Views

3 replies

0 likes

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Solved!! volume decrease at the start of songs. *Phone Spotify*

I have a Samsung Galaxy S4 - used Spotify on it for a few months now, no problem. However, once I did a software update from Android, suddenly every song on Spotify suddenly drops (dramatically) in volume after about 1 second in. I messed around with...

Newbie

I have a Samsung Galaxy S4 - used Spotify on it for a few months now, no problem.   However, once I did a software update from Android, suddenly every song on Spotify suddenly drops (dramati...

starling2k

Newbie

1282 Views

2 replies

0 likes

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Spotify in my car with Nexus 5 (Vw Rns315)

Hi all, First, sorry for my English... I have a little problem when i plug my phone (Nexus 5 - Android) in my usb cable car (Media-in / usb and RNS315 audio in VW)...In my setup, i choose media-in and i wait... but the phone is not recognized... And ...

Newbie

Hi all,   First, sorry for my English...   I have a little problem when i plug my phone (Nexus 5 - Android) in my usb cable car (Media-in / usb and RNS315 audio in VW)... In my set...

Daniel

Community Legend

1665 Views

1 replies

0 likes

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  • 1 replies
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Some artists default to profile, some to discography...

Spotify app 0.7.6.357 | KitKat 4.4.2 Sometimes I don't like to have to search the artist name in, but choose an artist from my 'Following' list in my profile. I click Menu - > Profile (My profile) -> Following This shows me a list of the artists that...

Newbie

Spotify app 0.7.6.357 | KitKat 4.4.2   Sometimes I don't like to have to search the artist name in, but choose an artist from my 'Following' list in my profile.    I click Menu...

Peter__

Community Legend

399 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify Connect won't find Denon avr x2000 receiver

Hi,I have just bought a Denon avr x2000 amp/receiver and attempted to use my android Nexus4 phone to context via the Spotify app. The problem is no matter what I do it won't find the receiver as a recognised device. If I use the Denon Remote App I ca...

Casual Listener

Hi, I have just bought a Denon avr x2000 amp/receiver and attempted to use my android Nexus4 phone to context via the Spotify app. The problem is no matter what I do it won't find the receiver as ...

BorreSven

Casual Listener

14472 Views

12 replies

4 likes

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  • 12 replies
  • 4 likes

Solved!! placebo

Hi.There are only few songs from placebo in spotify. Do any one know if they're going to add more placebo songs or not?

Regular

Hi. There are only few songs from placebo in spotify. Do any one know if they're going to add more placebo songs or not?

withinthefire

Regular

1006 Views

2 replies

0 likes

placebo
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  • 2 replies
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How to listen to music offline

Hi Guys, I'm a new spotify user. I'm trying to listen to a playlist offline but I can't seen to see the option for "Available offline" on either windows or Android app. I've tried various top playlist and have same issue. According to help on spotify...

Visitor

Hi Guys,   I'm a new spotify user.   I'm trying to listen to a playlist offline but I can't seen to see the option for "Available offline" on either windows or Android app. I've tri...

pnc

Community Legend

1184 Views

3 replies

0 likes

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  • 3 replies
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Phone's playlist has more songs than computer.

Please Help! When I add songs to playlists on my smartphone, they do not automatically add to my computer. Is there a way to have the playlists update automatically?

Regular

Please Help!   When I add songs to playlists on my smartphone, they do not automatically add to my computer. Is there a way to have the playlists update automatically? 

Peter__

Community Legend

1153 Views

1 replies

0 likes

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  • 1 replies
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Using Spotify Premium on 2 devices

Hi, I am not very technically literate and need some step by step assistance if possible. I have just started using spotify premium through my vodafone contract. I use it on my samsung galaxy s3. When I run I use my partners galaxy S2. For some reaso...

Regular

Hi,   I am not very technically literate and need some step by step assistance if possible.   I have just started using spotify premium through my vodafone contract.  I use it ...

Peter__

Community Legend

519 Views

1 replies

0 likes

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  • 1 replies
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cant find explicit version

I went to listen to Eminem and found most of his albums are explicit the rest were "edited" ie..MMLP, relapse, recovery were all clean I went to "view all albums" not to sure where else to look. Android phone and tablet.

Regular

I went to listen to Eminem and found most of his albums are explicit the rest were "edited" ie..MMLP, relapse, recovery were all clean I went to "view all albums" not to sure where else to look. Andr...

343 Views

0 replies

0 likes

  • 343 Views
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Solved!! 'Shuffle Play' only option. How do I remove it?

I am a Premium member and I don't want albums / playlists to be played in shuffle mode by default. Please can someone help me with switching it off / removing it. At the moment the only way to get them to play is by tapping the 'Shuffle Play' button....

Regular

I am a Premium member and I don't want albums / playlists to be played in shuffle mode by default. Please can someone help me with switching it off / removing it. At the moment the only way to get th...

Tagemeister

Casual Listener

2040 Views

3 replies

1 likes

  • 2040 Views
  • 3 replies
  • 1 likes